KR100674345B1 - Method of voice message delivery service using intelligent network - Google Patents

Abstract

The present invention relates to a voice message delivery service method using an intelligent network, which is a technology for delivering a voice message by interworking a voice message delivery service system and an intelligent network service system, and provides a voice message service in conjunction with an intelligent network. It is not limited to, by using the existing intelligent network service subscriber number and password as the voice message delivery service subscriber number and intelligent network number, and using the subscriber billing number of the intelligent network service as voice message delivery service billing number, voice message delivery In the service system does not need to manage subscribers separately, and in order to provide periodic and multiple message delivery instead of one-time message delivery, the user's convenience and development time by solving the charging means after message management and message delivery Can reduce costs In addition, when the intelligent network service subscriber information is not placed inside the voice message delivery service system, but the subscriber information is queried through real-time interworking if necessary, the intelligent network service subscriber information is placed in both the voice message delivery service system and the intelligent network service system. There is an effect that can prevent possible data inconsistency, and because it performs message delivery after checking subscriber information in real time before actually delivering the scheduled message, the billing problem that may occur for subscriber information change after message reservation There is an effect that can be prevented in advance.

Description

Method of voice message delivery service using intelligent network

1 is a configuration of a voice message delivery service system according to the present invention.

2 is a flowchart showing a voice message delivery service process according to the present invention.

3 is a flowchart illustrating a process of delivering a reservation message during delivery of a voice message according to the present invention.

<Description of Symbols for Major Parts of Drawings>

101: voice message delivery service system 102: service subscriber

103: public telephone network (PSTN) 104: intelligent network service system

The present invention relates to a voice message delivery service method using an intelligent network, wherein a caller records a voice message using a terminal accessible to a public telephone network (PSTN) and reserves a message by setting a message delivery time and a forwarding number, A voice message delivery service system that performs a voice message delivery service that delivers the recorded message to the delivery phone number at the delivery time, by interworking with an intelligent network, allows the caller to transmit the voice message regardless of the type and location of the terminal. It is possible to use, and the voice message delivery service system to perform various messages such as periodic message delivery, message delivery to the group without the need for separate subscriber management, and the method for the caller to manage the message in real time will be.

As a method of delivering the currently used voice message to the other party, a method of delivering the voice message by adding a device capable of recording the voice message to the calling terminal and generating the call signal (method 1). And placing the voice processing device in a separate location in the network, and transmitting the voice message by the caller accessing it to record the voice message, and the receiver accessing the voice processing device and listening to the voice of the forwarder (method 2). ), A method of transmitting a voice message (method 3) and the like by using a method in which a caller records a voice message in a voice recording apparatus attached to a terminal of a receiver.

Method 1) adds a device capable of processing voice recording, forwarding phone number input function, automatic outdial function, delivery time reservation function, etc. to the calling terminal to record a voice message to be delivered, and receives the received delivery time. The calling terminal automatically dials the other party's phone number and delivers the voice message.

This method has a problem that such a function cannot be used in a general telephone terminal without the above-mentioned function, and a voice message is sent to several people at the same time because the line connected to the network is limited by the apparatus attached to the terminal. It is impossible to pass it. In addition, since only the functions accommodated in the device of the terminal are available, there is a need to change the function of the terminal device in order to deliver various types of voice messages.

In addition, the method 2) is a method used in the 141 contact room, a method in which anyone can record and listen to a voice message regardless of the location of the terminal by using a general terminal without a separate service subscription.

In this method, the person who wants to deliver is connected to the voice processing service system to record the message to be delivered, and the receiver is also connected to the voice processing service system to listen to the delivery message. It is inconvenient to listen to the voice message only, and the receiver must know the user number and password specified by the caller in advance to listen to the voice message.

The usage fee for the use of this service will be charged a communication rate of a separate rate for the talk time connected to the service system. In this case, there is a problem in that the same fee is charged to not only the sender who delivers the message but also the receiver accessing the service system to listen to the message. In addition, since a fee is charged for the number accessing the voice processing service system according to the access time, it is difficult to provide additional services such as delivering the message periodically, weekly or monthly, or delivering the message to several people.

In the 700 service, the music message delivery service charges a call rate at a separate rate according to the connection, and transmits the voice or music message recorded by the caller to the receiver's phone number, like the 141 contact room. This method also causes billing and message management problems in providing additional services such as periodic delivery of messages or delivery of messages to many.

In addition, the method 3) by adding a device such as a voice mailbox to the terminal side, or by recording a voice message in the voice mailbox provided by the network operator for the called terminal, the voice message caller sends his voice message to the other party's voice mailbox By recording the voice message to the other party. In this case, it is difficult for the caller to deliver the message to the other party at a desired time. In the case of delivering the message periodically or in the case of delivering the same message to several people, the caller must record his or her voice message as many times as necessary. There is an inconvenience.

The present invention, in order to solve the conventional problems as described above, in connection with the voice message delivery service in real time in the outgoing intelligent network service, it is possible to use the voice message delivery service regardless of the terminal type or location, It is aimed to solve the billing problem that occurs when repeatedly transmitting or to deliver a message to a large number, so that the voice message delivery service system does not need to manage a separate subscriber.

In order to achieve the above object, in a method for delivering a voice message,

Interconnected to provide voice message delivery service means through intelligent network service means;

A first step of a subscriber accessing the voice message delivery service means;

A second step of requesting subscriber authentication by transmitting the intelligent network service subscriber number and password of the subscriber to the intelligent network service means when the subscriber accesses;

A third step of delivering a voice message according to a voice message delivery service subscriber status if the result of the authentication request is successful;

If the authentication failure is a result of the authentication request, transmitting the cause of the authentication failure to the subscriber, and if the canceled state due to missing or lost of the cause, the fourth step of changing the voice message delivery service state to the revocation state It is done.

The present invention is connected to the voice message delivery service system for the transmission and management of the voice message delivery type intelligent network service subscriber, the voice message delivery service subscriber number and password by entering the intelligent network service subscriber number and password, voice message delivery service system The subscriber authentication is performed in accordance with the guidance broadcast only when the subscriber number and password are matched in real time with the intelligent network service system and the subscriber status is verified through the subscriber status check in the intelligent network, and the authentication status of the subscriber status is normal. It receives a voice message to be delivered, and inputs a phone number to be delivered and a time to be delivered. When the delivery message registered in the above process is to be delivered at the delivery time, the voice message delivery service system requests the intelligent network service system for the current service state inquiry about the intelligent network service subscriber number stored in the message information. As a result, if the subscriber service status is normal, call the corresponding telephone number, deliver the voice message, generate a delivery record for the call that has been successfully delivered, and charge the voice message delivery call with the intelligent network service billing number. It is characterized by claiming.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of a voice message delivery service system according to the present invention, wherein a voice message delivery service system 101 is connected to a telephone network, and a network for an access call to the service system 101 and a delivery call to a message destination terminal is provided. It controls and manages voice message delivery service by using access function, voice announcement broadcasting function, dial tone multiple frequency (DTMF) collection function, and delivery message recording and listening function.

The outgoing intelligent network service subscriber 102 is a voice message delivery service subscriber, and the voice message delivery service system 101 receives a subscriber call through a terminal accessible to the public telephone network 103 and records a voice message, Reservation is made by receiving the forwarding telephone number and storing it in the database. If a message with the same current time and message delivery time is stored in the database, the message is transmitted through the forwarding call, and the sender's message management is controlled before or during delivery.

In authenticating the voice message delivery service subscriber in the access call and the forwarding call, and in charge of the successfully delivered call, the voice message delivery service system 101 interoperates with the intelligent network service system 104 in real time to the intelligent network service subscriber. Use information.

The intelligent network service system 104 is a network additionally added in order to provide various additional services to an existing communication network, and is composed of a signal network 104-1 (Signalling Transfer Point: STP) for signal transmission. ), A service switching point (SSP) 104-2 for service exchange, a service control point (SCP) 104-3 for service control, and a service management means for managing the same ( Service Management System (SMS) 104-4 and the like.

Service control means (104-3) or service management means (104) having subscriber information in the intelligent network service system (104) in the voice message delivery service system (101) to perform the authentication and billing functions of the voice message delivery service. -4) works together. At this time, the intelligent network service subscriber information is not placed inside the voice message delivery service system 101, and if necessary, the subscriber information is queried through real-time interworking, thereby providing the intelligent network service subscriber information with the voice message delivery service system 101 and the intelligent network service system 104. ), You can avoid data mismatch problems that may occur.

On the other hand, authentication through the service management means 104-4 according to the present invention will be described.

The authentication process includes a check process such as service status check and password matching through the inputted intelligent network service number and password to check the availability of the subscriber's service when accessing the voice message delivery service. When the voice message delivery service system 101 is connected, the service state of the subscriber is checked based on the delivery time even when the message is delivered separately from the authentication process.

This process is performed by inquiring the status of subscribers such as termination of service, prohibition of service by arrears, and prohibition of service by operator, which can occur between the time of message reservation and message delivery. It is effective in preventing billing problems for calls.

Types of the results received from the intelligent network system for the authentication request for the subscriber's service number and password sent from the voice message delivery service system 101 to the intelligent network for subscriber authentication are shown in Table 1 below.

<Table 1> Authentication Result Types

One Certification success 2 Password mismatch 3 Unopened 4 Number 5 Prohibition of service due to overuse 6 Prohibition of Service by Operator 7 Prohibited service due to exceeding password mismatch 8 Prohibition of service due to other unknown causes

In addition, the voice message delivery service subscriber status is shown in Table 2 below.

<Table 2> Subscriber Status

'0'  Unsubscribed voice mail delivery service 'One'  Idle '2'  Accessing voice message delivery service '3'  Voice message delivery service operator is prohibited '4'  Termination (lost)

In the Table 2, the 'unsubscribed voice message delivery service' state means a state in which an existing intelligent network service subscriber is not currently subscribed to a voice message delivery service, and the 'Idle' state is currently not used as a voice message delivery service subscriber. The 'voice message delivery service accessing' state refers to a state in which a voice message delivery service is currently used, and is used to prohibit simultaneous work for the same subscriber. 'Voice message delivery service operation prohibition' state is the voice message delivery service ban state.

2 is a flow chart illustrating a voice message delivery service process according to the present invention. Upon successful connection to the voice message delivery service system 101 (A1), an existing intelligent network service subscriber number and a password are provided. 4) to request authentication and receive the current intelligent network service subscriber status as a result of the authentication (A2).

If the authentication result is 'authentication successful' by determining the received authentication result, the state of the voice message delivery service subscriber is checked (A3).

If the test result indicates that the voice message delivery service is not subscribed to, the subscriber adds information on the intelligent network service subscriber to the subscriber information table of the voice message delivery service without performing a separate subscription procedure and accesses the voice message. Start the voice message delivery service after changing to the state (A4).

If the voice message delivery service subscriber state is 'Idle' as a result of the test, the voice message delivery service is started after changing to the 'voice message connection state', and when the service is terminated, the state is changed back to 'Idle' (A5).

On the other hand, if the authentication result is abnormal, and the canceled state due to missing or lost in the abnormal cause, the voice message delivery service state is changed to 'cancellation', and the connection is impossible and the cause is transmitted. In addition, if the service can not be provided for other reasons, the connection is sent (A6).

3 is a flowchart illustrating a process for an authentication procedure when delivering a voice message according to the present invention. The voice message delivery service system 101 determines whether there is a message whose current time is a message delivery time among reservation messages stored in a database in the system. If there is a message to be delivered at the present time (B1), the sender's intelligent network service subscriber number included in the message reservation information is sent to the intelligent network service system 104 to request the service status of the subscriber. In this case, unlike the authentication used to access the voice message delivery service system, the service status inquiry does not require authentication for password matching, and only performs authentication for the service status of the subscriber number (B2).

Subsequently, when the subscriber's intelligent network service state inquiry result is transmitted, it is determined whether the service state of the subscriber number is normal (B3), and if it is normal, the billing number of the subscriber together with the result of 'successful authentication' is the voice message delivery service system 101. (B4), if the service state of the subscriber number is the state that the service can not be provided as a result of the determination, the cause of service unavailable is transmitted to the voice message delivery service system 101 (B5).

The voice message delivery service system 101 which has received each delivery message as described above, if the subscriber service state received from the intelligent network service system 104 is normal, dials the delivery telephone number included in the message reservation information, When connected, the voice message to be delivered is sent, and if the transfer is successfully completed, a charging record for the billing number is generated. This billing record is combined with the intelligent network service fee and processed.

In addition, if the subscriber service state received from the intelligent network service system 104 is a state in which message delivery is impossible, the reason for delivery is not recorded, so that the service subscriber can check whether the message is delivered.

As described in detail above, the present invention is not limited to the type and location of a terminal in providing a service by interworking with an intelligent network in performing a voice message service. By using the voice message delivery service subscriber number and the intelligent network number, and the subscriber billing number of the intelligent network service as the voice message delivery service billing number, the voice message delivery service system does not need to manage a separate subscriber, and delivers a one-time message. However, in providing periodic and multiple message delivery, there is an advantage in that it is possible to reduce user's convenience, development time and cost by solving message management and charging means after message delivery.

In addition, the intelligent network service subscriber information is not placed inside the voice message delivery service system, but if necessary, the subscriber information is queried through real-time interworking, so that the intelligent network service subscriber information is placed in both the voice message delivery service system and the intelligent network service system. There is an effect to prevent possible data inconsistency problem, and after confirming the subscriber information in real time before the actual delivery of the scheduled message, the message is delivered, so it is possible to change subscriber information such as termination of intelligent network service after message reservation. There is an effect that can prevent the billing problem that may occur in advance.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be able to various modifications, changes, additions, etc. within the spirit and scope of the present invention, such modifications and modifications belong to the following claims You will have to look.

Claims (3)

In the voice message delivery service means and the intelligent network service means connected to each other in a method for delivering a voice message, A first step of requesting subscriber authentication by transmitting an intelligent network service subscriber number and password of the subscriber to the intelligent network service means when the subscriber of the voice message delivery service accesses the voice message delivery service means; A second process of storing the voice message, a delivery time, and a forwarding telephone number to be delivered in a database of the voice message delivery service means when the status of the authentication request is successful, confirming the voice message delivery service subscriber status; and; A third step of determining whether there is a voice message to be transmitted at a current time among the voice messages stored in the database of the voice message delivery service means, and if present, forwarding to the forwarding telephone number; If the result of the authentication request is an authentication failure, sending a cause for authentication failure to the subscriber, and if the cause of failure or loss of the cause is provided, a fourth process of changing the state of the voice message delivery service subscriber to the termination state; Voice message delivery service method using an intelligent network, characterized in that. The method of claim 1, wherein the checking of the state of the voice message delivery service subscriber of the second process comprises: If the voice message delivery service subscriber status is not a voice message delivery service subscription state, the intelligent network service subscriber information related to the subscription is added to the subscriber information table of the voice message delivery service without performing a separate subscription procedure, and the voice message delivery service is performed. A first step of changing the subscriber status to a 'voice message delivery service accessing' status; And a second step of changing the voice message delivery service subscriber state to 'during voice message delivery service connection' state when the subscriber state is idle. The method of claim 1, The transmitting of the voice message in the third process includes: a first step of inquiring whether there is a message to be transmitted at a current time among the voice messages stored in the database of the voice message delivery service means; A second step of requesting the service status inquiry of the subscriber by transmitting the sender's intelligent network service subscriber number included in the message reservation information to the intelligent network service means, if there is a message to be delivered at the current time as a result of the inquiry; If the result of the subscriber service state is transmitted normally, the voice message is sent by connecting a call to the forwarding phone number included in the message reservation information, and if the delivery is successfully completed, the billing for the billing number included in the subscriber information Generating a record; And a fourth step of notifying the subscriber of the reason for not being able to deliver the message when the result of the subscriber service state is abnormally transmitted.

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