KR100414054B1 - Call data management method for internet phone system - Google Patents

Abstract

The present invention relates to a call data management method of an Internet phone system. In a conventional Internet phone system, a search and analysis of phone call history for each user and performance of statistics can be performed only by a server administrator if necessary. There was a problem that can not check his call history. Therefore, the present invention stores the billing data in a database that can be linked to the web browser, so that even if the message is not directly exchanged between the web browser and the Internet phone, the user's call history can be directly confirmed through the web browser And, there is an effect that allows the user to directly manage the various data analysis using the call data on the web.

Description

CALL DATA MANAGEMENT METHOD FOR INTERNET PHONE SYSTEM}

The present invention relates to a call data management method of an internet phone system, and more particularly, to a call data management method of an internet phone system that allows a user to directly check his / her call history, statistics, and analysis through a web (WEB). will be.

In a conventional office environment, there is a problem that space and cost are increased by separately operating a telephone network for voice communication and a LAN (LAN) network for data communication, but recently, LAN has been developed as a communication network due to the development of VoIP technology. It is a situation to utilize.

That is, in recent years, by replacing the telephone network with a LAN by a terminal (hereinafter referred to as an Internet phone) capable of operating in a LAN, it solves the cost and space problems caused when the telephone network and the LAN network are operated separately.

1 is a block diagram showing a schematic connection structure of an Internet phone system as described above, wherein a multimedia switch (MSB) and a PSTN gateway (GPB) are directly connected to a general public telephone network (PSTN) and an internet network, It is connected to the multimedia switch MSB and the PSTN gateway GPB via switching hubs SH1 to SH6.

Accordingly, when the terminal transmits a trunk line or extension number (IP address) to establish a link from a terminal, the system outputs a connection request signal of a destination to a general telephone network (PSTN) or the Internet network, and when a link is established, a ring-class established time. And information such as a called number (IP).

Next, when the call is completed and disconnected, the switching circuit MSB is notified of the time when the call was disconnected from the destination.

The Internet phone system is a system configured to use the LAN network as a telephone network for office convenience. When it is necessary to examine the telephone usage history, the administrator can directly check the contents by operating the billing server 10. .

That is, the billing server 10 is not a server originally configured for billing purposes, and is mainly used in an environment that does not need to perform a billing function, so that billing information can be output by a manager only when necessary. It was.

In other words, in the conventional case, call raw data generated when a call occurs is stored in a gateway, and is configured to periodically transmit and manage call data to the billing server 10.

Here, the call data refers to billing data and is composed of a call start and end time, a called number, a call time, and the like, and the call data can be used to perform various analysis and statistics related to the call.

However, in the Internet phone system, the search and analysis of the phone call history for each user and the execution of statistics are only possible by the server administrator, and there is a problem in that the user cannot directly check his / her call history.

Therefore, the present invention was created in order to solve the above-mentioned conventional problems, so that the user's call history can be directly checked through a web browser, and the user directly manages various data analysis using the call data on the web. The purpose of the present invention is to provide a call data management method of an internet phone system.

1 is a block diagram showing a schematic connection structure of a conventional Internet phone system.

Figure 2 is an exemplary view shown to explain the user information registration process for confirming the user's own phone usage history by the present invention.

Figure 3 is an exemplary view shown for explaining the process of confirming the individual call history through the web browser according to the present invention.

4 is a flowchart illustrating a process in which a web browser and a database in which call data are stored are linked according to the present invention.

In order to achieve the above object, the present invention includes a first step in which, when a user makes a phone call, the gateway generates raw billing data and stores it in a memory or register embedded therein; A second step of processing the raw billing data in a packet format and transmitting it to a billing server; A billing server, receiving a charging data transmitted in the packet form and determining whether there is an abnormality; A fourth step of storing the charging data in a database if there is no error and transmitting a result code indicating whether there is an error to the gateway again as a result of the determination; Receiving the result code, the gateway deletes the call data if the code is a normal code, and if the error code is characterized in that the fifth step of retransmitting the billing data back to the billing server.

Hereinafter, an embodiment according to the present invention will be described in detail with reference to the accompanying drawings.

The present invention has a feature that allows a user to directly check the phone usage history and analysis, statistics, etc. that were previously identified only by the administrator in the billing server.

First, in order to use the present invention, a user must register a user by inputting personal information for user management, such as a user's name, ID, and password, as shown in FIG.

After registering the user as described above, when logged in, the individual call history can be confirmed on the web as shown in FIG. 3, and various data analysis on the call data can be performed.

That is, in the present invention, when the call data is stored in a database of a billing server, the web browser directly accesses the database by the HTTP (Hypertext Transfer Protocol).

In other words, since the database (for example, MS-Access) is configured to interoperate with a web browser, even if a message exchange is not directly performed between the web browser and the Internet phone, only the gateway is transmitted from the gateway to the billing server. Access to a database that stores various messages (Setup, Connect, Disconnect).

Next, referring to FIG. 4, a process of generating call data and storing the call data in a database through a billing server and interworking with a web browser will be described.

Once the user attempts to make a phone call via the Internet phone, the gateway generates raw billing data (CDR: Call Detail Record) (S11) and stores it in its own internal memory (or register) (S12).

Next, the gateway processes the raw billing data into a packet format (Toll Ticket) and transmits it to the billing server (S13), and the billing server receives the billing data transmitted in the packet format (S14). In step S15, it is determined whether there is an abnormality.

As a result of the determination, if there is no abnormality, the charging data is stored in the database (S16), and a result code indicating whether there is an abnormality (Result Code) is transmitted back to the gateway (S17).

Then, the gateway receives the result code (S18) and checks whether there is more (S19).

That is, if the billing server determines that there is an abnormality of call data, if there is no abnormality, a result code indicating normal is transmitted, and if there is an abnormality, a result code indicating abnormality is transmitted. Or is it a code that indicates something is wrong?

As a result of the determination, if there is no error in the code, the call data stored in the gateway is deleted (S20), and if there is an error, the billing data (Toll Ticket) is retransmitted to the billing server again.

Next, the billing server to output the results when the billing details call through the web browser (S21).

In other words, if the billing data is stored in the database by the above-described process, the database is configured to be linked with the web browser, so that each user logs his / her telephone usage through the web browser when the user logs in with his / her ID and password. You will be able to confirm.

As described above, the call data management method of the Internet phone system of the present invention enables the user to directly check his / her call history through a web browser and to directly manage various data analysis using the call data on the web. It is effective.

Claims (3)

A first step of the gateway, when the user makes a phone call, generates raw billing data and stores the raw billing data in an internal memory or a register; A second step of processing the raw billing data in a packet format and transmitting it to a billing server; A billing server, receiving a charging data transmitted in the packet form and determining whether there is an abnormality; A fourth step of storing the charging data in a database if there is no error and transmitting a result code indicating whether there is an error to the gateway again as a result of the determination; The gateway receiving the result code deletes the call data if the code is a normal code, and if the error code is a code, the gateway performs a fifth step of retransmitting the billing data back to the billing server. How to manage your data. The method of claim 1, wherein the database storing the charging data is configured to be linked with a web browser. The method of claim 1, further comprising: registering user information in order for each user to access a database in which the billing data is stored and to check his / her call history; Call data management method of the Internet phone system, characterized in that further comprising the step of logging into the database by the registered information.