KR100381898B1 - How to set up subscriber service function in exchange_ - Google Patents

Abstract

The present invention relates to setting up a subscriber service function at an exchange. Particularly, when a subscriber registers and releases a particular function, registration of a specific function set in advance is required without requiring the operation center or viewing a brochure regarding registration and release. And a method of setting a subscriber service function at an exchange adapted to receive subscriber service directly according to the announcement broadcast on release.

In the present invention, when a general service subscriber registers or releases a special function, the voice processing unit of the general service subscriber connected to the exchange is required without requiring the operation center to register or release the special function or view the function guide. By setting a desired service according to the announcement broadcast regarding the registration and release of a special function, a service for registering and canceling a special function can be conveniently provided.

Description

How to set up subscriber service function in exchange

The present invention relates to setting up a subscriber service function at an exchange. Particularly, when a subscriber registers and releases a particular function, registration of a specific function set in advance is required without requiring the operation center or viewing a brochure regarding registration and release. And a method of setting a subscriber service function at an exchange adapted to receive subscriber service directly according to the announcement broadcast on release.

In general, the functions provided to a specific service subscriber at the exchange include call waiting registration and release, incoming call registration and release, and call rejection registration and release. First, in the case of a national exchange, when a general service subscriber requests the operation center in charge of operation, the subscriber information is changed using the operation terminal of the operation center, thereby registering and canceling the specific function to the subscriber who requested the service. To provide.

On the other hand, in the case of a private exchange, when a relay station is installed, the general service subscriber enters or releases a specific function by input of a receptionist or refers to a specific function guide list provided by the private exchange. This function analyzes the corresponding function code and notifies the general service subscriber using a special tone, taking into account the condition of the phone and the result of error analysis and registration and release of a specific function.

In this case, in order to select and use various services desired by the general service subscriber, it is necessary to accurately know a code for a specific function.

In the case of registering and releasing a special function in the conventional exchange as described above, the general service subscriber requests the operator to register and release the special function or guides the function code defined for registration and release of the special function. Since the function can be provided only when the booklet is correctly inputted, the procedure for the user to use the specific function is complicated and inconvenient.

The present invention has been made in view of the above problems, and when a general service subscriber registers and releases a special function, it is necessary to request the operation center to register and release various special functions or to view the corresponding function guide. It is an object of the present invention to conveniently provide a service for registering and releasing a special function by setting a desired service according to a guide broadcast regarding registration and releasing of a special function of a voice processing unit connected to an exchange.

1 is a block diagram showing an apparatus for setting a subscriber service function in a local exchange according to an embodiment of the present invention.

2 is a block diagram showing an apparatus for setting a subscriber service function in a private exchange according to an embodiment of the present invention.

3 is a flowchart showing a method for setting a subscriber service function in an exchange according to an embodiment of the present invention.

Explanation of symbols on the main parts of the drawings

10: local exchange 20: voice processing unit

30: private exchange

In order to achieve the above object, the present invention provides a process for transmitting service subscriber information when a call for registration and release of a specific function occurs; Providing announcements to general service subscribers regarding specific function registration and release according to the service subscriber information; And registering and releasing information selected by the general service subscriber according to the announcement.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Apparatus for setting a subscriber service function in an exchange according to an embodiment of the present invention, as shown in Figures 1 and 2 attached, the local exchange 10 and the private exchange 30 is a call for registration and release of a specific function When generated, the service subscriber information and the number are matched with the voice processing unit 20 through the LAN / SIO, and the voice processing unit 20 transmits the LAN / serial input / output (SIO) from the switch 10 and 30. ), The service subscriber information and number are authorized, and the general service subscriber transmits the preset announcement through the analog / digital trunk about registration and deactivation of a specific function according to the service subscriber information. When the setting such as registration or release of a desired function is completed according to the announcement broadcast, the corresponding selection function information is applied to the exchange 10 or 30.

The operation of the present invention configured as described above will be described in detail with reference to the accompanying drawings.

First, when a general service subscriber registers and releases a special function, the general service subscriber dials an access number providing a specific function desired by the general service subscriber among various access numbers providing a specific function, for example. It will dial special numbers like '1212' and '1313'.

Then, the exchange (10, 30) by translating the number of the special number to determine that the service provided for the registration and release of a specific function, the voice processing unit 20 through the LAN or serial input and output of the special number and the general service subscriber number (Step S1).

Accordingly, the voice processing unit 20 analyzes the information requested by the corresponding general service subscriber according to the analysis of the corresponding special number authorized from the switchboard 10 and 30 and informs the general service subscriber through the analog / digital trunk through the announcement. do.

For example, "Please select the service you want. The announcement is sent in the form of call forwarding 1, call waiting 2, call reject 3, and call 4 (step S2).

Accordingly, the general service subscriber selects a specific function required according to the guidance message transmitted from the corresponding voice processing unit 20 and inputs a key through the keypad of the corresponding telephone. The corresponding DTMF (Dual Tone Multifrequency) signal Is generated, the voice processing unit 20 performs the corresponding operation, and transmits the announcement according to whether the subscriber service function selection tone error occurs.

If the corresponding general service subscriber presses 1 of the keypad, the corresponding voice processor 20 receives the corresponding signal and determines which frequency signal is input to recognize the input button.

Accordingly, the voice processing unit 20 recognizes that the general service subscriber inputs the first button of the telephone, collects the service information corresponding to the input button, that is, the first, and informs the general service subscriber of the service registration status. Will be sent to.

For example, 'Call forward registration was successful. In the form of 'Thank you for using', the announcement is sent to the general service subscriber to notify that call forwarding is registered (steps S3, S4).

Thus, the voice processing unit 20 transmits the registration information of the general service subscriber and the telephone number of the general service subscriber to the corresponding exchange 10, 30 through LAN or serial input / output.

Accordingly, the switch 10, 30 provides the service to the corresponding general service subscriber according to the registration information of the specific function authorized by the voice processing unit 20 (step S5).

As described above, when the general service subscriber registers or releases a special function, the general service subscriber is designated without requiring the operation center to register or release various special functions or view the corresponding function guide. By listening to a guide broadcast regarding registration and release of a special function of the voice processing unit by dialing a special number, and setting a desired service according to the guide broadcast, a service for registering and releasing a special function can be conveniently provided.

As described above, the present invention provides the general service subscriber with the exchange without requiring the operation center to register or release the special function or to view the function guide when the general service subscriber registers or releases the special function. By setting a desired service according to the announcement broadcast regarding registration and release of a special function of the connected voice processing unit, a service for registration and release of a special function can be conveniently provided.

Claims (1)

In the method of setting subscriber service function in exchange, Transmitting service subscriber information when a call for registration and release of a specific function occurs; Providing announcements to general service subscribers regarding specific function registration and release according to the service subscriber information; And registering and releasing the information selected by the general service subscriber according to the announcement.