KR100303296B1 - Apparatus and method for providing congratulatory messages in the value added information processing system - Google Patents

Abstract

PURPOSE: A method and system for supplying a congratulatory message in a value added information processing system is provided to supply a celebration informing message to an originator and to supply a celebration message to a recipient by deciding a birthday or a wedding anniversary of the recipient based on history data of the recipient in case that the originator requests a calling to the recipient. CONSTITUTION: An originator receives a calling request to a terminal number(xxx-xxx-xxxx) of a main recipient(302). The current terminal state and an ID number of the main recipient are recognized(304). The recognized result and history data of the main recipient stored in a subscriber managing computer are fetched(306). A memorial day of the main recipient is checked based on the recognized result and the fetched history data(308). In addition, it is decided whether the current calling time is a memorial day of the main recipient(310). If the current calling time is a memorial day of the main recipient, a celebration informing message is supplied to a terminal of the originator(312). The originator decides whether a calling to the main recipient is possible or not(314). If the originator does not wish to call to the main recipient directly, the originator selects a celebration service for the main recipient. The celebration service is performed.

Description

Apparatus and method for providing congratulatory messages in the value added information processing system}

The present invention relates to a value added information processing system, and to a method and system for providing a subscriber with a congratulatory induction message or congratulatory message on an anniversary.

In recent years, the spread of various wireless communication terminals including mobile phones and personal communication service phones (PCSs) is rapidly spreading. Accordingly, users can use a more convenient Voice Mail System service in connection with such a communication terminal, and users of various additional services are steadily increasing.

1 is a diagram illustrating an example of a service provided by a system in which an existing communication service provider operates.

First, if the subscribed customer is called (100), if the subscribed customer does not answer, the call is switched to the voice mailbox. (102) The voice mailbox provides the greeting or the default greeting of the subscribed customer and calls whether to record the message. Ask the person (104, 106). Or you may be asked to enter a phone number to contact you, or you can send a fax document (108, 110).

This conventional additional service system allows the caller to make a call only when a call is possible between the caller and the receiver, and when the call is not possible, the user can simply record a voice message or leave a text message in the voice mailbox.

Nowadays, the number of subscribers has increased due to autonomous competition of service providers, but the charges for the use of calls per subscriber have been reduced, so that the service providers have invested enormous facility funds. The problem is that it takes a lot of time to return the profit compared to the investment.

In order to solve the above problems, an object of the present invention is to determine the birthday or wedding anniversary of the receiver from the receiver's historical data when the caller makes a call request to the receiver, and congratulate the sender to the sender a congratulatory message to the receiver. It is to provide a method for providing a congratulatory message in a value added information processing system for providing a.

Another object of the present invention is to provide a value-added information processing system implementing the above method.

1 is a diagram illustrating an example of a service provided by a system in which an existing communication service provider operates.

2 is a block diagram of a value added information processing system for providing a congratulatory message according to a preferred embodiment of the present invention.

3 is a flowchart of a method for providing a congratulatory message in a value added information processing system according to a preferred embodiment of the present invention.

4 is a flowchart illustrating a call availability menu in the flowchart of FIG. 3.

FIG. 5 is a flowchart illustrating a call unavailable state menu in the flowchart of FIG. 3.

FIG. 6 is a flowchart illustrating that a main receiver listens to a congratulatory message voice stored in FIG. 5.

7 is a conceptual diagram illustrating an increase in the amount of calls additionally caused by the celebration system or method of the present invention.

In order to achieve the above object, in a method for providing additional services to subscribers in a value added information processing system, a caller makes a call to one of the main recipients who mainly talks with the caller. A first step of recognizing the current terminal status and ID number of the primary recipient based on the request; A second step of withdrawing the history data of the main receiver receiving the call request from the subscriber management computer storing the history data of the main receivers when the main receiver is the recognition result; And when the main receiver is the additional service provider based on the historical data, when the main receiver matches any one of a date of the caller and an anniversary including at least a birthday or a wedding anniversary of the main receiver receiving the call request. The present invention provides a method of providing a congratulatory message in a value added information processing system, comprising a third step of providing the sender's communication terminal with an announcement and congratulation message of the primary recipient.

In order to achieve the above another object, a value added information processing system for providing additional services to subscribers, comprising: a subscriber management computer for storing history data of a customer who has subscribed to the system; To store a congratulatory message intended to be provided to the caller, a congratulatory message to be provided to the main receiver, and other additional service messages on an anniversary including at least a birthday or a wedding anniversary of the main receiver to which the sender of the subscriber primarily talks; Voice mailbox; And based on a call request made by the caller to any one of the main receivers, recognizes the current terminal state and ID number of the main receiver, and based on the recognized result and the historical data of the main receiver stored in the subscriber management computer. When it is determined that the anniversary of the primary recipient receiving the call request is an anniversary, the anniversary notification and congratulation induction message of the primary recipient is provided to the sender's terminal by using the congratulatory message stored in the voice mailbox, and the caller is selected. Value added for providing a congratulatory message, characterized in that it comprises a subject wording for providing at least one of a congratulatory flower delivery service, a celebrity voice congratulatory message, and a sender's congratulatory voice recording or text input service to the primary recipient. An information processing system is provided.

Next, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Prior to describing the embodiment, the value added information processing system will be briefly described, which is used to exchange voice information, fax information, etc. between users through a mailbox, or to interwork a telephone network with a computer network. It is a complex information service system that can quickly provide various types of information to a database in the form of signals desired by users of voice, fax and other telephone networks. Specifically, in the case of a voice service, it is connected to a public telephone network, a mobile communication network or a personal communication network to provide a voice answering service (ARS), a voice mail mailbox service (VMS), a voice dialing service (VAD), and the like. In the case of a FAX service, a media conversion service for converting text information of a database into a FAX image and the like is provided, as well as a FAX mailbox service such as receiving and receiving FAX information and broadcasting of the same FAX.

2 is a block diagram of a value added information processing system for providing a congratulatory message according to a preferred embodiment of the present invention.

Caller 20 makes a call request to one of the main receivers via base station 206 or switch 22 using his or her regular telephone 204 or portable mobile telephone 202.

In the present invention, the main receiver refers to people designated by the user (sender) at the time of signing up to receive the service, and is generally regarded by a caller, such as a family member or relative, a friend or coworker, a person belonging to the same social gathering by occasional or frequent phone calls. Will be the kind of people who ask.

The subscriber management computer 246 stores and manages historical data of customers who have subscribed to the system of the present invention. The historical data is related to an individual's personality and includes a birthday or a wedding anniversary. In addition, it may include a day that an individual would like to specially celebrate, such as the 10th, 25th, 50th anniversary, and the like. In addition, it performs overall management such as the status of all subscribers subscribed to the system and the service usage status of subscribers.

The usage status is input to the charging unit 248 in order to charge for the flower delivery cost and the like. The charging unit 248 charges the fee by adding the fee to the caller's terminal bill. That is, the charging unit 248 connects the subscriber management computer 246 or the printer 34 to the input / output port installed in the value added information processing system and outputs the information necessary for calculating the call rate for the subscriber calls subscribed to all the station numbers. .

Voicemail 250 is a congratulatory message to be provided to the sender 20 on an anniversary including at least a birthday or a wedding anniversary of the primary recipient of the sender 20 of the subscribers, or a congratulation to be provided to the primary recipient. Store messages and other messages to provide additional services. This includes the caller's congratulatory voice message and the entertainer's congratulatory voice message.

The main control unit 242 recognizes the current terminal state and ID of the main receiver 28 based on a call request made by the caller 20 to one of the main receivers, and recognizes the result and the subscriber management computer ( On the basis of the historical data of the main receiver 28 stored in 246, the memorial day of the main receiver 28 who received the call request is confirmed. As a result of the check, when it is determined that the call day is the anniversary of the main receiver 28, the main receiver 28 is notified of the anniversary and the celebration is induced to the terminal of the caller 20 by using the congratulatory message stored in the voice mailbox 250. Provide a message. Here, the customer's personal information, that is, the customer's history data is retrieved and the anniversary celebration service is provided based on this, but this is not entirely against the law because it is entirely made in the service network and not leaked to the outside.

In addition, various additional services including a congratulatory message may be provided depending on whether a call is possible between the sender 20 and the main receiver 28. Specifically, when a call is possible between the sender 20 and the main receiver 28, at least one of a flower delivery service and a celebrity voice congratulatory message may be provided according to a selection of the caller 20. The details of the service, which flowers or cakes to send, and which celebrity voices to send the congratulatory message are optional.

And, if the call is not possible between the caller and the main receiver, in addition to at least one or more of the congratulations flower delivery service and entertainer voice congratulatory message according to the caller 20 selected, the congratulatory voice recording or text input service of the caller 20 Provide one or more to the primary recipient (28).

In addition, a text message may be input to the text mailbox 252 according to the selection of the sender 20. In this case, the main control unit 242 retrieves the text message and delivers the text message to the main receiver 28.

Of course, various congratulatory messages and the like are delivered to the main receiver via the exchange 26. The exchanges 22 and 26 can be implemented with a common Private Automatic Branch Exchange (PABX).

Meanwhile, the subscriber management computer 246 or the charging unit 248 may be provided with printers 32 and 34, respectively, to output necessary contents.

The service can be provided for a fee or for free. In the case of providing free of charge, the service is performed in conjunction with a toll service system 36 such as '80' service or '700' service. In addition, billing for gift-providing services, such as flower delivery service, can be charged with a Giro receipt, bank account direct debit, credit card, debit card or prepaid card.

The secondary receiver 30 is a receiver to which the caller 20 makes a phone call to inform the fact after the day when the caller makes a call request to the main receiver 28 recognizes the anniversary of the main receiver 28.

3 is a flowchart of a method for providing a congratulatory message in a value added information processing system according to a preferred embodiment of the present invention.

A call request is received from the caller to the terminal number (xxx-xxx-xxxx) of the main receiver (step 302).

The terminal state of the primary receiver 28 and the ID number is recognized (step 304). Here, the terminal state means whether the power is on or off, whether the area is available for call, whether the terminal is providing service, or the like. . As a result of the recognition, only the primary receiver performs step 306 or less.

The result of the recognition and the historical data of the main receiver stored in the subscriber management computer 246 are fetched (step 306). In this step, the main receiver checks whether the main receiver is the person who requested the service from the historical data, Step 308 is performed below.

Checking the anniversary of the main receiver from the result recognized in step 302 and the historical data drawn out in step 306, it is determined whether the current time point of the telephone call is the anniversary of the main receiver (steps 308 and 310).

If the present time is the anniversary of the primary recipient, step 312 or less is performed. If the anniversary is not an anniversary, normal call connection is performed, and after that, the normal telephone connection is established.

If it is an anniversary, congratulations induction message, for example 'Hello xxx telecom congratulations message service. Today is xxx-xxx-xxxx's birthday. Congratulations! '

The caller determines whether the call is possible with the main receiver (step 314).

If the call is available, the call availability menu of FIG. 4 is performed (step 316). If the call is not possible, the call availability menu of FIG. 5 is performed (step 318).

As a matter of course, the general call connection in step 320 may be performed after the ring tone. [0034] FIG. 4 is a flowchart illustrating a call availability menu in the flowchart of FIG.

The caller checks whether the call is directly connected to the main receiver's communication terminal (step 402). For example, the caller's terminal can be checked by pressing * to make a call.

If it is checked that the caller does not want a call connection, it checks what kind of service is selected (step 404).

If the congratulatory flower delivery service is selected by the sender, the user may select one or more of a bunch of roses, a bunch of tulips, a birthday cake, and other gifts (step 406). Of course. In this case, for example, gift service, such as celebration flower delivery, press ③ and press * after ordering. It provides a voice.

The caller receives the caller's terminal number (step 408). This is to perform billing on the bouquet, birthday cake, etc. selected as the caller's terminal bill. Then, you can check whether the phone number is wrong or correct.

If the service selected by the caller is to provide the congratulatory message as the main recipient by the celebrity voice, the user may select one of the male and female entertainers or the specific celebrity voice. If you want to congratulate the female celebrity voice, you can press ②, you can tell the names of the various celebrities to choose.

If the selected service is other service, the requested service is performed (step 412). Here, the other service means a service that can perform a goods delivery service using a communication means, for example, a gift certificate, a movie ticket, a travel package. Gift certificates and the like.

After performing steps 408, 410, or 412, it is checked whether a call connection with the main receiver is desired, and if necessary, a call connection is made with the main receiver (Y1), and if the call connection is not desired (N), the flowchart ends. In addition, if another service is desired (Y2), a step (404) of determining a service type is performed. (Step 413). (Step 414)

FIG. 5 is a flowchart illustrating a call unavailable state menu in the flowchart of FIG. 3.

It is checked whether or not to record the congratulatory message by the caller's voice (step 502).

If it is checked that the recording is desired, the congratulatory message is recorded in the voice mail by the caller (step 504).

Check whether to leave the caller's phone number, if the call is left to receive the phone number (step 508).

The selected service type is checked (step 510).

If the congratulations flower delivery service is selected, the user may select one or more of a bunch of roses, a bunch of tulips, a birthday cake, and other gifts, and receive a caller's terminal number (steps 512-514).

If the service selected by the caller is to provide the congratulatory message as the main receiver by the celebrity voice, the user may select from the voices of the male and female entertainers or the specific celebrity (step 516).

If the selected service is other service, the requested service is performed (step 518).

FIG. 6 is a flowchart for explaining that a main receiver listens to a congratulatory message voice stored in FIG. 5.

Print the guidance message 'This is a service to listen to congratulatory messages' (step 602).

Enter a password and determine if there is a received message (steps 604-606).

If there is an incoming message, the primary receiver checks whether to listen to all messages, and if yes, listens to all messages (steps 608 and 610).

If it is checked that all messages are not listened to, a message number is input (step 612).

Check if the message number is correct, and if it is not correct, re-enter the message and listen to the message contents (steps 614-618).

Select Listen more to listen to the message that you want to listen to (step 620).

If it is desired to delete the message by checking whether the listened message is deleted, the message is deleted (step 622).

On the other hand, if there is no received message, it informs 'no message received' (step 624).

7 is a conceptual diagram illustrating an increase in the amount of calls additionally caused by the celebration system or method of the present invention.

In FIG. 7, for example, when friend 1 calls his / her mobile phone 700 on his / her mobile phone 702 on his / her primary recipient's birthday, this service indicates that his / her friend 1 is his / her primary recipient's birthday. Get to know. After friend 1 is in contact with the primary recipient, he or she can provide several congratulatory messages. Then, friend 1 informs friend 2 of the fact that friend 2 can make a happy birthday call to the main receiver on his mobile phone 704.

Friend 3-Friend 7 will either receive their birthday or receive a congratulatory call as their primary recipient via their phone or cell phone 706-714.

Similarly, co-workers can use their phone, cell phone or pager 718-724 to make a congratulatory call to the primary recipient. In addition, other relatives and family members can call the main receiver's mobile phone 700 through their phone (724-746). Eventually, if only one person from any class is provided with this service, the call as a whole can continue with a tail.

On the other hand, the method embodiments of the present invention can be written as a program that can be executed on a computer. That is, the various steps included in the method according to the invention can be stored on a computer readable recording medium. The media includes recording media such as magnetic storage media (e.g. ROM, floppy disk, hard disk, etc.), optical read media (e.g. CD-ROM, DVD, etc.) and carrier waves (e.g., transmitted over the Internet). .

The present invention is not limited to the above-described embodiments, and of course, modifications can be made by those skilled in the art without departing from the spirit of the present invention. For example, the service performed on the anniversary may include a variety of congratulatory messages or gifts, and may provide a service for notifying the caller in advance of a day or two or a week before the anniversary. In the present embodiment, the service is provided to the wired telephone, the wireless telephone, or the wireless pager, but the same service can be provided to other personal mobile communications, wireless data communications, TRS, and video telephone.

Therefore, the scope of claims for the present invention should not be limited to the above embodiments but to the claims described below.

According to the present invention, it is possible to extend a talk time by providing various additional services such as a celebration gift delivery and a greeting of a popular entertainer, including a celebration induction message or a celebration message, such as a birthday or a wedding anniversary of a subscriber. And, because the call can be followed by the tail to the tail has the effect of causing several calls. Ultimately, the present invention has the effect of promoting national culture by making a significant contribution to promoting a culture of celebration among the service users and to creating a beautiful and beautiful society among the whole people.

Claims (8)

A method for providing additional services to subscribers in a value added information processing system, A first step of a caller recognizing a current terminal state and an ID number of the main receiver based on a call request made to one of the main receivers mainly talking to the caller; A second step of withdrawing the history data of the main receiver receiving the call request from the subscriber management computer storing the history data of the main receivers when the main receiver is the recognition result; And When the main receiver is the additional service provider based on the historical data, if the caller matches any one of a date of the caller and an anniversary including at least a birthday or a wedding anniversary of the main receiver receiving the call request, the caller And a third step of providing an announcement and congratulation guidance message of the primary recipient to a communication terminal of the congratulatory message. The method of claim 1, (a) determining whether the caller is available to speak with the main receiver after providing a message inducing congratulation to the caller; (b) if the call is available, providing an additional service to the primary recipient comprising at least a congratulatory message in a callable status menu; And and (c) if the call is unavailable, providing the main receiver with an additional service including a congratulatory message in a non-call state menu. The method of claim 2, wherein step (b) (d) checking whether the caller is directly connected to the communication terminal of the main receiver; (e) if it is checked that the caller does not want a call connection, checking whether to provide a congratulatory flower delivery service to the primary recipient; And (f) if it is checked that a celebration flower delivery service is desired, at least one of a bouquet and a birthday cake suitable for a birthday celebration is checked, and if the check result selects any one or more, the main receiver receives the service. The method of providing a congratulatory message in a value added information processing system further comprising the step of receiving. The method according to claim 2 or 3, (g) checking whether the caller is to provide a celebrity voice congratulatory message to the primary recipient; And (h) if it is checked that the user wants to provide a voice congratulation message, the method of providing a congratulatory message in the value added information processing system, further comprising the step of selecting from a voice of a male or female entertainer or a specific entertainer. The method of claim 2, wherein step (c) (i) checking, by the sender, whether to record or input a congratulatory message in the primary recipient's voice mailbox or a text mailbox; And (j) if the user wants to record or input a congratulatory message, receiving the caller's congratulatory voice or text and recording or recording the voice message or text mailbox of the primary receiver in the value added information processing system, further comprising: How to give a congratulatory message. The method according to claim 1 or 5, Checking whether the sender will provide at least one of at least a celebration flower delivery service or a celebrity voice congratulatory message providing service to the primary recipient, and if the primary recipient wants to provide a result of the check, allowing the primary recipient to receive the service; The method of providing a congratulatory message in a value added information processing system, characterized in that it further comprises. In a value added information processing system for providing additional services to subscribers, A subscriber management computer for storing history data of a customer who has subscribed to the system; To store a congratulatory message intended to be provided to the caller, a congratulatory message to be provided to the main receiver, and other additional service messages on an anniversary including at least a birthday or a wedding anniversary of the main receiver to which the sender of the subscriber primarily talks; Voice mailbox; And The caller recognizes the current terminal state and ID number of the main receiver based on a call request made to any one of the main receivers, and based on the recognized result and the historical data of the main receiver stored in the subscriber management computer. When it is determined that the anniversary date of the primary recipient receiving the call is determined to be the anniversary date, the anniversary notification and congratulation induction message of the primary recipient is provided to the caller's terminal by using the congratulatory message stored in the voice mailbox, Value-added information for providing a congratulatory message, characterized in that it comprises at least one of a congratulatory flower delivery service, a celebrity voice congratulatory message, and a subject control unit to provide the main receiver with at least one of a congratulatory voice recording or a text input service of the caller. Processing system. The method of claim 7, wherein And a charging unit for performing charging with the sender's terminal bill according to whether or not the main flower's celebration flower delivery service is provided.