JPWO2020012861A1 - Information provision system, information provision server, information provision method, information provision software, and interactive software - Google Patents

Abstract

Information provision system, information provision server, information provision method, information provision software, which can easily acquire medical product information including detailed information of medical products and effectively utilize it by using the dialogue agent terminal. And provide interactive software. The customer can interact with the dialogue agent (artificial intelligence agent) through the dialogue agent terminal (100), and the dialogue agent terminal (100) receives the product identification information based on the interactive interface and receives the received product identification information. It is transmitted to the information providing server (10) via the network (2). When the information providing server (10) receives the product identification information from the dialogue agent terminal (100), the information providing server (10) reads the medical product information associated with the product identification information from the database, and the medical product information via the dialogue agent terminal (100). Hand over to the software that needs it.

Description

The present invention relates to an information providing system, an information providing server, an information providing method, an information providing software, and an interactive software, and particularly relates to a technique for acquiring and utilizing medical product information including detailed information on the medical product.

In recent years, there has been an increase in the number of single-pack preparations in which a plurality of drugs to be taken by a user at one time are stored in one separate bag and packaged.

Conventionally, it is a packaged drug auditing device that inspects a drug that has actually been packaged by using a packaged processing device that packages the drug based on prescription data. It is the packaged drug information about the drug actually packaged using the device, and the packaged drug information acquired using the packaged drug audit device is executed on the mobile terminal. A packaged drug auditing device including a first output unit that outputs information in a format applicable to software has been proposed (Patent Document 1).

The packaged drug audit device described in Patent Document 1 outputs the packaged drug information regarding the packaged drug as information in a format applicable to the drug notebook software executed on the mobile terminal. Therefore, the customer can obtain the packaged drug information by executing the medicine notebook software on his / her mobile terminal, and also forgets to take the medicine, mistakes the medicine, or forgets to replenish the medicine. It can be prevented.

On the other hand, conventionally, a system in which a person and a dialogue agent (artificial intelligence agent) interact with each other has been proposed (Patent Documents 2 and 3).

The watching system described in Patent Document 2 is a system that makes it easier for a caregiver to grasp the situation of a person to be watched and reduces human costs, and is a system for users of a plurality of artificial intelligence agents and artificial intelligence agent terminals (watching). The caregiver monitors the situation of the user of the artificial intelligence agent terminal by detecting the peculiarity of the conversation content from the conversation data of the target person) and the learning data generated by the conversation data conversion unit and the learning data generation unit. I am trying to grasp it on the terminal.

The dialogue system described in Patent Document 3 is a system in which a human and a dialogue agent such as a robot interact with each other through a touch display, such as a dialog database in which a script is set in advance and a robot that speaks according to the script of the dialog database. When a person selects an utterance agent, a display means for displaying one or more choices that a person should respond to a utterance by the utterance agent according to a script, and an option displayed on the display means, the content of the choices. It is equipped with a means of utterance that speaks according to a script.

JP-A-2017-194870 JP-A-2017-162268 JP-A-2017-192005

According to the invention described in Patent Document 1, the packaged drug information regarding the packaged drug can be used in the drug notebook software executed on the mobile terminal, but it is installed in a pharmacy or the like. The packaged drug auditing device is limited to the one that outputs the packaged drug information as information in a format applicable to the drug notebook software executed on the mobile terminal. In addition, the customer does not always use the pharmacy in which such a packaged drug audit device is installed, and in this case, the packaged drug information cannot be used by the drug notebook software. ..

On the other hand, the system described in Patent Document 2 enables the caregiver to grasp the situation of the user from the content of the conversation between the plurality of artificial intelligence agents and the users of the artificial intelligence agent terminal on the watching terminal. Yes, it is not a technology to acquire and utilize medical product information including detailed information on medical products with an artificial intelligence agent terminal.

Further, the system described in Patent Document 3 is a dialogue system in which a person and a dialogue agent interact with each other through a touch display, and is a technique for acquiring and utilizing medical product information including detailed information on medical products as in Patent Document 2. Absent.

The present invention has been made in light of such circumstances, and by using the dialogue agent terminal, information that can easily acquire medical product information including detailed information of medical products and effectively utilize the information. The purpose is to provide a providing system, an information providing server, an information providing method, an information providing software, and an interactive software.

The invention according to one aspect in order to achieve the above object is an information providing system consisting of an information providing server and a dialogue agent terminal, in which the information providing server is used as product identification information for identifying a medical product including a drug or a medical device. Associate the product identification information from the database based on the database that manages the product identification information by associating it with the medical product information including at least the detailed information of the medical product corresponding to the product identification information and the product identification information received from the dialogue agent terminal via the network. It is equipped with an information providing unit that reads out the medical product information and provides it to the interactive agent terminal. The interactive agent terminal has an interactive interface that accepts information from customers interactively, and product identification information based on the interactive interface. The reception department that accepts, the information acquisition department that sends the product identification information received by the reception department to the information providing server via the network, and acquires the medical product information associated with the product identification information from the information providing server, and the information acquisition department. It is equipped with an information delivery unit that transfers the medical product information acquired by the company to software that requires the medical product information.

According to one aspect of the present invention, the customer can interact with the dialogue agent (artificial intelligence agent) through the dialogue agent terminal, and the dialogue agent terminal accepts and accepts the product identification information based on the interactive interface. The product identification information is transmitted to the information providing server via the network. When the information providing server receives the product identification information from the dialogue agent terminal, the information providing server reads the medical product information associated with the product identification information from the database and provides the product identification information to the dialogue agent terminal. When the dialogue agent terminal acquires the medical product information from the information providing server, the dialogue agent terminal passes the medical product information to the software that requires it. As a result, the customer can easily acquire the medical product information during the dialogue with the dialogue agent through the dialogue agent terminal, and can provide the acquired medical product information so that it can be utilized by software.

In the information providing system according to another aspect of the present invention, the product identification information is preferably bar code information.

In the information providing system according to still another aspect of the present invention, it is preferable that the medical product is a drug and the product identification information is bar code information for identifying the drug.

In the information providing system according to still another aspect of the present invention, the barcode information is preferably a GS1 identification code. The GS1 identification code is an international standard identification code defined by GS1 (General Specifications One), and can uniquely identify a medical product.

In the information providing system according to still another aspect of the present invention, the medical product is a packaged drug in which a drug to be taken at one time is stored in a packaged bag, and the product identification information is an identification that identifies the packaged drug. It is information and is preferably added to the sachet as a barcode.

In the information providing system according to still another aspect of the present invention, it is preferable that the identification information for identifying the packaged drug is the unique identification information. This makes it possible to identify the packaged drug with the unique identification information one by one.

In the information providing system according to still another aspect of the present invention, the database is associated with the product identification information, along with the drug information which is the detailed information of the drug corresponding to the product identification information, as well as the prescription date of the drug, patient information, and the like. It is preferable to manage at least patient information among the prescription medical institution information and the facility information of the dispensing facility, and the information providing department provides at least drug information and patient information as medical product information.

In the information providing system according to still another aspect of the present invention, when the drug information of the drug dispensed by one or more facilities is uploaded from the facility to the information providing server in association with the product identification information, the database is uploaded. It is preferable to manage the drug information in association with the product identification information.

In the information providing system according to still another aspect of the present invention, when the information described in the prescription data of the drug in association with the product identification information is uploaded from the facility to the information providing server, the database associates with the product identification information. It is preferable to further manage the information described in the prescription data as medical product information. The information described in the prescription data may include, for example, information such as prescription date, customer (patient) information, prescribing hospital, doctor, etc., in addition to drug information.

In the information providing system according to still another aspect of the present invention, it is preferable that the medical product is a medical device and the product identification information is bar code information for identifying the medical device.

In the information providing system according to still another aspect of the present invention, it is preferable that the medical product is a medical material and the product identification information is bar code information for identifying the medical material.

In the information providing system according to still another aspect of the present invention, the reception unit includes a camera, the camera is operated based on the interactive interface, and a barcode indicating product identification information added to the medical product is imaged. It is preferable to acquire the product identification information from the captured barcode. The camera attached to the dialogue agent terminal has a function as a barcode reader. When the camera captures a barcode indicating the product identification information added to the medical product, the product identification information can be acquired (reading the barcode). The barcode may be a one-dimensional barcode or a two-dimensional barcode.

In the information providing system according to still another aspect of the present invention, the software includes electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. It is preferable to include one or more. In these software, it is necessary to register information such as medical product information including drug information, but according to the information providing system, medical product information can be delivered to these software.

The electronic medication notebook software has a function to record and manage information about the drug prescribed to the customer (“name of the drug”, “dosage / dose”, “date of delivery of the drug”, etc.), as well as a medication support function, etc. May be provided. The medication support software assists the customer in taking the prescribed drug correctly, and has a function of notifying which drug to take and when to take it, and recording the dose in the medication calendar.

In the information providing system according to still another aspect of the present invention, when one or more of a plurality of types of software is selected based on the interactive interface, the information transfer unit medically receives the selected software. It is preferable to pass product information. By simply selecting the desired software, the medical product information required for the selected software can be delivered.

The invention according to still another aspect is an information providing server constituting the above-mentioned information providing system.

The information providing server according to another aspect of the present invention is connected to a business terminal of a business operator that manufactures or sells medical products including pharmaceuticals and medical devices and a dialogue agent terminal of a customer who uses the medical product via a network. , The communication department that exchanges information, the first reception department that receives product identification information that identifies medical products from the business terminal via the communication department, detailed information on medical products, and business information, and the business operator. A second reception unit that receives product identification information and customer information of medical products used by customers from the terminal or dialogue agent terminal via the communication unit, and information based on the product identification information from the business terminal or dialogue agent terminal. A third reception unit that accepts browsing requests is provided, and the database is managed by associating and managing the product identification information received by the first reception unit with the detailed information of the medical product, and the first reception unit. Information including a business operator database that manages the received product identification information and the business operator information in association with each other, and a customer database that manages the product identification information received by the second reception unit in association with the customer information. Based on the product identification information received by the third reception department, the provider department may use the product database, the business operator database, or the customer database to provide detailed information on the medical product associated with the product identification information, the business operator information, or the customer's information. It is preferable to read the information and provide it to the business operator terminal or the dialogue agent terminal.

The invention according to still another aspect is an information providing method executed by an information providing system consisting of an information providing server and a dialogue agent terminal, based on an interactive interface for receiving information from a customer in an interactive manner, and is a drug or medical treatment. The step of accepting the product identification information that identifies the medical product including the device, and when the product identification information is received, the product identification information is transmitted to the information providing server via the network, and at least the detailed information of the medical product corresponding to the product identification information is received. When the product identification information is received, the medical product corresponding to the product identification information is managed from the product database that manages the product identification information and the medical product information corresponding to the product identification information in association with each other. It includes a step of reading the product information and transmitting it to the dialogue agent terminal, and a step of passing the medical product information to the software that requires the medical product information when the medical product information is received.

In the information providing method according to another aspect of the present invention, the product identification information is preferably bar code information.

In the information providing system according to still another aspect of the present invention, the barcode information is preferably a GGS1 identification code.

In the information providing method according to still another aspect of the present invention, in the step of receiving the product identification information, the camera is operated based on the interactive interface, and the barcode indicating the product identification information added to the medical product is imaged. It is preferable to acquire the product identification information from the captured barcode.

In the information providing method according to still another aspect of the present invention, the software includes electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. It is preferable to include one or more.

In the information providing method according to still another aspect of the present invention, the step of passing medical product information is selected when one or more of a plurality of types of software is selected based on an interactive interface. It is preferable to pass medical product information to the software.

The invention according to still another aspect is information providing software installed in an interactive agent terminal constituting the above-mentioned information providing system, and has an interactive interface function for receiving information interactively with a customer and an interactive interface. A function that accepts product identification information that identifies medical products including pharmaceuticals or medical devices, and when product identification information is received, the product identification information is sent to the information providing server via the network to support the product identification information. A function that requests the acquisition of medical product information including at least detailed information on medical products, and a function that, when receiving medical product information from an information providing server, passes the medical product information to other software that requires the medical product information. And, are realized in the dialogue agent terminal.

By installing this information providing software on a general-purpose customer's terminal, it can function as a dialogue agent terminal that constitutes an information providing system.

In the information providing software according to another aspect of the present invention, the function of receiving the product identification information enables the camera provided in the dialogue agent terminal to operate, and the camera is operated based on the interactive interface to be added to the medical product. When the bar code indicating the product identification information is imaged, it is preferable to acquire the product identification information from the imaged bar code.

The invention according to still another aspect is interactive software in which the above information providing software is incorporated as a module. The information providing software does not have to include a function as general interactive software, and may be a module (program component) incorporated in general interactive software.

According to the present invention, by using the dialogue agent terminal, medical product information including detailed information of the medical product can be easily acquired according to the dialogue response, and the medical product information can be effectively utilized by another software. be able to.

FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention. FIG. 2 is a block diagram showing an embodiment of the information providing server 10. FIG. 3 is a diagram showing an example of a data structure managed by the product database 14A. FIG. 4 is a diagram showing an example of a data structure managed by the business operator database 14B. FIG. 5 is a diagram showing an example of a data structure managed by the customer database 14C. FIG. 6 is a block diagram showing an embodiment of a drug packaging auditing device for one or more facilities (pharmacy) 20. FIG. 7 is a diagram showing an example of a label on which a barcode indicating a GS1 identification code and character information indicating prescription data are printed. FIG. 8 is a plan view showing a state in which a plurality of packaged medicines for one package shown in FIG. 7 are continuous. FIG. 9 is a plan view of a packaged medicine having a bar code indicating a GS1 identification code and a label on which character information indicating prescription data is printed. FIG. 10 is an external view of the dialogue agent terminal 100 applicable to the information providing system 1. FIG. 11 is a block diagram showing an internal configuration of the dialogue agent terminal 100 shown in FIG. FIG. 12 is a schematic diagram showing an outline of a dialogue system including a dialogue agent terminal 100 and a dialogue agent server 200. FIG. 13 is a partial flowchart showing an embodiment of the information providing method according to the present invention. FIG. 14 is a flowchart of another part showing an embodiment of the information providing method according to the present invention. FIG. 15 is a diagram showing an example of a screen of the display input unit 120 for selecting a dialogue agent. FIG. 16 is a diagram showing an example of the screen of the display input unit 120 in step S104. FIG. 17 is a diagram showing an example of the screen of the display input unit 120 in step S110. FIG. 18 is a diagram showing an example of the screen of the display input unit 120 in steps S112 to S116.

Hereinafter, preferred embodiments of the information providing system, the information providing server, the information providing method, the information providing software, and the interactive software according to the present invention will be described with reference to the accompanying drawings.

[Configuration of information provision system]
FIG. 1 is a system configuration diagram showing a schematic configuration of an information providing system according to the present invention.

The information providing system 1 includes an information providing server 10, one or more dialogue agent terminals 100, a dialogue agent server 200, and various service servers (electronic medication notebook server 310, medication support server 320, medication history management server 330, medical care. It is composed of a regional medical cooperation network system 370 including a traceability server 340, a medical SNS (Social Networking Service) server 350, etc.), and a dispensing information management server 371, etc., and is communicably connected by a network 2 such as the Internet. In the regional medical cooperation network system 370, it is preferable that the network is a secure network 2-1 such as a VPN (virtual private network) suitable for the safety management of medical information.

[Information providing server 10]
FIG. 2 is a block diagram showing an embodiment of the information providing server 10.

As shown in FIG. 2, the information providing server 10 registers and manages information on medical products including pharmaceuticals or medical devices (at least medical product information including detailed information on medical products), and transfers medical product information to the dialogue agent terminal 100 and the like. The server is mainly composed of a CPU (Central Processing Unit) 12, a database 14, an information providing unit 16, and a communication unit 18.

The database 14 is a related database including a product database (product DB (Data Base)) 14A for managing medical product information, a business database 14B for managing business information, and a customer database 14C for managing customer information. ..

The CPU 12 is a part that collectively controls each part of the information providing server 10, analyzes various information input via the communication unit 18, gives instructions for updating and reading information managed by the database 14, and is used by the communication unit 18. Controls communication processing, etc.

3 to 5 are diagrams showing an example of a data structure managed by the product database 14A, the business operator database 14B, and the customer database 14C, respectively.

The product database 14A is a database that manages the product identification information received by the first reception unit in association with the detailed information of the medical product. In the product database 14A shown in FIG. 3, the medical product (in this example, the package is packaged). Using the product identification information (GS1 (General Specifications One) identification code) attached to each drug package as the main key, the drug information (pharmaceutical information) of the packaged drug corresponding to the GS1 identification code and the prescription of the packaged drug. Medical institution information such as date, business ID (identification), customer ID, prescription hospital information, and facility information of one-pack dispensing facility (pharmacy) is managed in association with each other.

The drug information of the packaged drug of this example includes the drug name for each drug of the packaged drug stored in the packaged bag, the symbol indicating the company name (store name), the drug character or symbol information indicating the standard, and the drug character or symbol information described later. The image (drug image) used for the drug audit by the drug package auditing device 22 (FIG. 6) is included. In addition, it may include the drug information for each package and the package information such as the timing of administration and precautions.

The business operator ID is, for example, identification information to which the GS1 business operator code included in the GS1 identification code is applied and uniquely identifies the business operator.

The business operator database 14B is a database that directly or indirectly associates and manages the GS1 identification code received by the first reception unit and the business operator information. In the business operator database 14B shown in FIG. 4, the business operator is used. Information about the business operator (business name, URL (Uniform Resource Locator), telephone number, etc.) is managed using the ID as the primary key. Since the business ID is a foreign key to the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the business information are managed in association with each other.

The customer ID is identification information that uniquely identifies a customer (patient, doctor, pharmacist, nurse, caregiver, or other user), and for example, my number (individual number) is preferable.

The customer database 14C is a database that directly or indirectly associates and manages the GS1 identification code received by the second reception unit and the customer information. In the customer database 14C shown in FIG. 5, the customer ID is used as the primary key. Information about customers (name, gender, age, address, phone number, etc.) is managed. Since the customer ID is a foreign key to the GS1 identification code (primary key) of the product database 14A, the GS1 identification code and the information of the business operator are managed in association with each other.

The hospital information can include the name of the doctor in addition to the name of the hospital to which the prescribing doctor belongs, and the facility information includes the facility name (if the facility is a pharmacy, the name of the pharmacy, if the facility is a pharmacy, the name of the pharmacy). In addition to (information from the hospital pharmacy), the name of the pharmacist who audited the drug can be included.

When the information providing server 10 receives a request for acquisition of medical product information from the dialogue agent terminal 100 or the business operator terminal 400 based on the GS1 identification code, the information providing server 10 changes from the database 14 (product database 14A) to the GS1 identification code based on the GS1 identification code. The associated medical product information is read out and transmitted (provided) to the dialogue agent terminal 100 or the business operator terminal 400.

Further, in the product database 14A, since the business operator ID and the customer ID (foreign key) are associated with the GS1 identification code as the primary key, the information providing server 10 is the business operator from the business operator database 14B and the customer database 14C, respectively. The business operator information and the customer information can be read out based on the ID and the customer ID, and transmitted (provided) to the dialogue agent terminal 100 or the business operator terminal 400.

That is, the communication unit 18 and the CPU 12 that can function as the first reception unit are the product identification information and the medical product that identify the medical product from the business terminal 400 (including the facility 20 shown in FIG. 6) via the communication unit 18. Receives detailed information and business information. Further, the communication unit 18 and the CPU 12 that can function as the second reception unit obtain the product identification information of the medical product used by the customer and the customer information from the business terminal 400 or the dialogue agent terminal 100 via the communication unit 18. Accept. Further, the communication unit 18 and the CPU 12 that can function as the third reception unit receive a request for viewing information based on the product identification information (GS1 identification code) from the business terminal 400 or the dialogue agent terminal 100.

The information providing unit 16 provides detailed information on the medical product associated with the GS1 identification code from the product database 14A, the business operator database 14B, or the customer database 14C based on the GS1 identification code received by the third reception unit, and the business operator. The information or the customer's information is read out and transmitted to the business operator terminal 400 or the dialogue agent terminal 100 via the communication unit 18. That is, the information providing server 10 can provide the business operator or the customer with the detailed information of the medical product, the business operator information, or the customer information associated with the GS1 identification code based on the GS1 identification code.

[Embodiment of a facility (pharmacy) for dispensing in one package]
FIG. 6 is a block diagram showing an embodiment of an internal configuration of one or more facilities (pharmacy) 20.

As shown in FIG. 6, one or more facilities (pharmacy) 20 are provided with a drug packaging auditing device 22 and a receipt computer 24, and the drug packaging auditing device 22 and the receipt computer 24 are one. It is connected by a LAN (Local Area Network) 26 in the above facility (pharmacy) 20. In this example, one drug packaging auditing device 22 is installed, but a plurality of drug packaging auditing devices 22 may be installed.

The drug packaging inspection device 22 and the receipt computer 24 of one or more facilities (pharmacy) 20 can communicate with the information providing server 10 via the communication unit 22C-2 and the network 2 (FIG. 1). , It has a function of associating the drug information of the packaged drug with the product identification information (GS1 identification code) and uploading it from the facility to the information providing server 10.

The drug prescription work performed at one or more facilities (pharmacy) 20 is roughly divided into prescription data input work by the pharmacy staff (pharmacy office, pharmacist, etc.), picking work, packaging work, drug audit work, etc. by the pharmacist. Including with dispensing.

In the prescription data input work, the person in charge of the pharmacy inputs the information described in the prescription (hereinafter, referred to as “prescription data”) into the receipt computer 24. Examples of prescription data include patient information such as patient name and age, drug type or drug name, drug amount, drug usage (dose time), drug information such as drug dose, and issuance of prescription data. Includes hospital information such as date, prescription hospital name, and doctor name. For dispensing equipment cooperation in pharmacies, it is preferable to use NSIPS (New Standard Interface of Pharmacy-system Specifications), which is a dispensing system prescription IF sharing specification.

Next, the prescription data is output from the receipt computer 24 to the drug packaging auditing device 22. Further, the pharmacist operates the receipt computer 24 or the drug packaging auditing device 22 into which the prescription data is input to transmit the prescription data and the packaging information to the information providing server 10.

In the picking operation, the pharmacist picks the drug corresponding to the drug information from the drug shelf based on the prescription data. Examples of the drug include tablets or capsules. For the picking operation, for example, an automatic picking device that automatically picks the drug based on the prescription data input to the receipt computer 24 may be used.

In addition, it is preferable that the audit support system automatically determines whether or not the picked drug matches the prescription data to prevent picking mistakes. The drug is generally packaged in a PTP (Press Through Package) sheet to which a dispensing packaging unit code (bar code) is added. When the picked PTP sheet is placed on the stage, the audit support system reads the drug information added to the PTP sheet, counts the number of drugs by photographing the PTP sheet, and determines whether or not it matches the prescription data. Is determined, and the determination result is output.

The drug packaging audit device 22 includes a function of storing a plurality of drugs to be taken at one time in one packaging bag and packaging them into one package, and a function of auditing the packaged drugs, and mainly controls the entire device. The CPU 22A, the drug packaging section 22B, the communication section 22C-1, 22C-2, the imaging section 22E, the drug audit section 22F, the numbering section 22G, the printer 22H functioning as an information addition section, the display section 22I, and the operation section 22J. I have.

The drug packaging inspection device 22 adds (prints) a barcode indicating a GS1 identification code that uniquely identifies each packaged drug to the label by the printer (label printer) 22H, and prints the GS1 identification code and the like. It has a function to attach the labeled label to the packaging bag of the packaging medicine. Although the drug packaging auditing device 22 of this example has a built-in printer 22H, the printer 22H may be provided outside the drug packaging auditing device 22.

The packaging operation using the drug packaging audit device 22 is performed as follows. The pharmacist sets the drug picked by the picking operation on the tray (drug mass) of the drug packaging section 22B for each packet (hand-spreading operation). The drug packaging unit 22B stores the drug in the drug mass in a continuous empty packaging bag, and then closes the packaging bag so that the drug can be separated by adding perforations or the like. Make a package. Since a drug packaging device provided with this type of drug packaging unit 22B is known, a detailed description of the configuration of the drug packaging unit 22B will be omitted.

In addition, the drug packaging audit device 22 is manually sprinkled by a pharmacist, and has a function of automatically removing the drug from the PTP sheet by setting a PTP sheet, and tablets and capsules are placed in cassettes in advance. It may be a drug packaging inspection device that can add a function of filling and omit the manual sprinkling work. The drug may be powdered.

The numbering unit 22G issues a GS1 identification code that uniquely identifies each packaged drug in response to a numbering request from the CPU 22A or the drug packaging unit 22B. It should be noted that the numbering request can be issued one by one according to the packaging timing of the drug packaging unit 22B or the printing timing of the printer 22H.

The numbering unit 22G has, for example, a product ID that uniquely identifies the drug packaging auditing device 22 installed in one or more facilities 20 of the numbering requester, and a drug packaging auditing device 22 corresponding to the product ID. The GS1 identification code, which is the only ID in the world, can be issued by combining the serial number of the number of packaged medicines packaged by the above and the business ID.

The GS1 identification code includes GTIN (Global Trade Item Number) code, GLN (Global Location Number) code, GIAI (Global Individual Asset Identifier) code, SSCC (Serial Shipping Container Code), GRAI (Global Returnable Asset Identifier) code, and GSRN. There are (Global Service Relation Number) code, GDTI (Global Document Type Identifier) code, GCN (Global Coupon Number) code and the like, and GSRN code and GIAI code are particularly preferable.

The GSRN code is an identification code for managing service providers and users. It has a 9-digit GS1 operator code, an 8-digit service provider / user code, a 10-digit extension area, and a 15-digit code. It consists of a combination of unique codes that can be defined arbitrarily. Therefore, for example, a product ID (serial number) of a drug packaging device or a drug packaging auditing device is assigned to the service provision / user code of the GSRN code, and the drug packaging audit having the product ID in the extended area or the original code. Unique identification information (unique ID) that uniquely identifies the GSRN code for each packaged drug by assigning a serial number or a time stamp of the number of packaged drugs packaged by the device or the drug packaging device. ).

The GIAI code is an identification code for managing the assets of a company, and is a code of up to 30 digits consisting of a 9-digit GS1 business operator code and a variable-length 1 to 21-digit asset number. Therefore, the packaged drug packaged by the drug packaging device or the drug packaging auditing device having the product ID of the drug packaging device or the drug packaging auditing device and the product ID in the 21-digit asset number of the GIAI code. By assigning a serial number of the number of products or a time stamp, the GIAI code can be used as a unique ID that uniquely identifies each packaged drug.

The CPU 22A acquires prescription data from the receipt computer 24 via the LAN 26 and the communication unit 22C-1. The numbering unit 22G issues a GS1 identification code for the number of packages of the packaged medicine in response to the numbering request from the CPU 22A.

The CPU 22A creates print data for each packaged drug based on the acquired prescription data and the GS1 identification code issued by the numbering unit 22G, and outputs the print data to the printer 22H.

The printer 22H prints a bar code indicating the GS1 identification code and character information indicating the prescription data on the label based on the input print data. The printing method of the printer 22H can be appropriately selected from heat-sensitive printing on a heat-sensitive label, thermal transfer to a general label, printing with UV (ultraviolet) ink or pigment ink, and IJ printing with a dye or pigment ink on an IJ (inkjet) label.

FIG. 7 is a diagram showing an example of a label 40 on which a barcode indicating a GS1 identification code and character information indicating prescription data are printed by the printer 22H.

As shown in FIG. 7, the label 40 includes the numerical information 42 of the GS1 identification code, the barcode 44 (one-dimensional barcode) indicating the GS1 identification code, the patient's name (Fujitaro) 46, and the time of administration (after lunch). ) 47 and drug character information 48 and the like such as a drug name for each packaged drug are printed. The label 40 may be printed with only the numerical information 42 of the GS1 identification code or the barcode 44 indicating the GS1 identification code. Further, when printing the character information of the prescription data, it may be taken only at the time of administration 47.

In FIG. 7, the packaging bag 50 packaged by the drug packaging unit 22B contains five types of drugs 52 (4 tablets and 1 capsule), and the printer 22H uses the GS1 identification code. The label 40 on which the bar code 44 or the like indicating the above is printed is affixed to the corresponding packaging bag 50, respectively. The printer 22H has an automatic label affixing function, and obtains printing data corresponding to each of the packaged drug packaging bags 50 sequentially packaged by the drug packaging unit 22B from the CPU 22A. The process from label printing to label affixing is performed continuously.

FIG. 8 is a plan view showing a state in which a plurality of packaged medicines for one package shown in FIG. 7 are continuous, and shows a series of packaged medicines packaged and dispensed by the drug packaging audit device 22. ing. As shown in the figure, a label 40 on which a bar code or the like indicating a GS1 identification code is printed is affixed to each of the packaging bags 50 in which the packaging medicine is stored.

In the drug audit work, the pharmacist visually confirms whether or not the drug type and number of the drugs packaged in the sachet bag 50 are correct (that is, whether or not the prescription data is followed). ..

The imaging unit 22E and the drug audit unit 22F have a function of supporting the audit of the packaged drug by the pharmacist.

The imaging unit 22E is composed of a first imaging unit that images the packaged drug (packaging bag) packaged by the drug packaging unit 22B from the front side and a second imaging unit that images the packaged drug (packaging bag) from the back side. This is to accurately grasp the shape, marking, etc. of the drug. The imaging unit 22E is dropped from the packaged drug set in the tray (drug mass) of the drug packaging section 22B or the drug mass before being packaged into the drug imaging tray. The packaged drug) may be imaged.

When the prescription data is input from the receipt computer 24 via the LAN 26 and the communication unit 22C-1, the drug auditing unit 22F has an image of the packaged drug captured by the imaging unit 22E (in this example, it is packaged). Input the image taken from the front side and the image taken from the back side of the packaged medicine (packed bag), and the amount stored in each packaged bag based on the entered prescription data and the image of the packaged drug. Judge whether the package is correct or not.

For example, the prescription data is collated with the information obtained by image analysis of the image of the packaged drug (drug information obtained from the quantity of the drug in the package bag, the shape, size, color, stamp, etc. of the drug). A method for determining whether or not the packaged drug is correct, or a master image of the drug in the packaged bag is acquired, and the master image and the captured image of the packaged drug are compared one by one to obtain the packaged drug. A method of determining whether or not it is correct can be considered. As the master image, it is conceivable to use an image prepared in advance corresponding to the drug information, or to use an image obtained by capturing the first (first) sachet.

The drug audit department 22F also includes a function of generating an audit image that facilitates the audit of the packaged drug by the pharmacist. The drug audit unit 22F causes the display unit 22I to display the audit result or displays an image for auditing.

When the drug audit work by the pharmacist is completed and the pharmacist inputs the end of the audit, the drug packaging audit device 22 transmits the drug information of the packaged drug stored in at least the packaging bag 50 in association with the GS1 identification code in the communication unit. Upload from 22C-2 to the information providing server 10 via the network 2. At this time, the prescription data and the package information may be uploaded at the same time.

The drug packaging inspection device 22 attaches a label on which a barcode or the like indicating a GS1 identification code is printed by the printer 22H to the packaging bag, but the present invention is not limited to this, for example, a thermal transfer printer or an IJ. A printer may be provided, and a bar code or the like indicating a GS1 identification code may be directly printed on the packaging bag by these printers.

In this example, the internal configuration of one or more facilities (pharmaceuticals) 20 has been described, but one or more facilities (automatic reception management system, electronic chart system, hospitalization management system, medical accounting system, pharmacy management system, medical care). The internal configuration of the hospital pharmacy department) 20 managed by the hospital information system HIS (Hospital Information Systems) including the reservation system and the like can be the same as the internal configuration of one or more facilities (pharmaceuticals) 20.

Further, instead of the drug packaging auditing device 22, a drug packaging device that does not have a function of supporting the auditing of the packaged drug may be used.

Further, FIG. 9 is a plan view of a packaged medicine having a bar code indicating a GS1 identification code and a label on which character information indicating prescription data is printed.

The packaging bag 50-2 shown in FIG. 9 contains a plurality of drugs 52-2 to be taken at one time by the drug packaging unit 22B, and a label 40 on which a bar code or the like indicating product identification information is printed by the printer 22H. -2 is pasted and configured.

Labels 40-2 include a two-dimensional barcode 44-2 (for example, a QR code (registered trademark)) indicating product identification information (GSRN code, which is one of the GS1 identification codes in this example), and a customer (for example, a QR code (registered trademark)). The name (Fujitaro) 46-2 of the patient), the time of administration (after breakfast) 47-2, and the drug character information 48-2 such as the drug name for each drug packaged are printed. When printing the character information indicating the prescription data, it may be taken only at the time of administration 47-2. Further, on the label 40-2, in addition to the barcode 44-2, at least one of the drug information (drug character information 48-2) and the customer information (name 46-2) of the packaged drug is printed. May be good.

The medical products managed by the product database 14A of the information providing server 10 of this example are not limited to the packaged medicines of this example, but the medicines on the PTP (Press Through Package) sheet, other medicines, surgical tools, and medical treatment. Includes medical devices such as instruments and medical materials.

Medical product information and product identification information including detailed information on drugs and other drugs on the PTP sheet are uploaded to the information providing server 10 from the terminal of a business operator such as a pharmaceutical company or a drug distributor, and details of surgical instruments, medical instruments, etc. The medical product information including the information and the product identification information are uploaded to the information providing server 10 from the business terminal of the medical equipment manufacturer or the medical equipment sales company, and these medical products are centrally managed by the information providing server 10. Can be done.

[Dialogue agent terminal]
FIG. 10 is an external view of the dialogue agent terminal 100 applicable to the information providing system 1. In this example, a smartphone is used as the dialogue agent terminal 100.

<Dialogue agent terminal configuration>
The dialogue agent terminal 100 shown in FIG. 10 has a flat plate-shaped housing 102, and a display panel 121 as a display unit and an operation panel 122 as an input unit are integrated on one surface of the housing 102. The display input unit 120 to be formed is provided. Further, the housing 102 includes a speaker 131, a microphone 132, an operation unit 140, and a camera unit 141 (camera). The configuration of the housing 102 is not limited to this, for example, a configuration in which the display unit and the input unit are provided independently, a configuration having a folding structure and a slide mechanism, and Wi-Fi from the dialogue agent terminal. It is also possible to adopt a robot or the like having a communication mechanism via a communication means such as Bluetooth or Bluetooth.

FIG. 11 is a block diagram showing an internal configuration of the dialogue agent terminal 100 shown in FIG.

As shown in FIG. 11, as the main components of the dialogue agent terminal 100, the wireless communication unit 110, the display input unit 120, the call unit 130, the operation unit 140, the camera unit 141, the storage unit 150, and the outside It includes an input / output unit 160 (output unit), a GPS (global positioning system) receiving unit 170, a motion sensor unit 180, a power supply unit 190, and a main control unit 101. Further, as a main function of the dialogue agent terminal 100, it is provided with a wireless communication function for performing mobile wireless communication via a base station device and a mobile communication network.

The wireless communication unit 110 performs wireless communication with the base station device connected to the mobile communication network according to the instruction of the main control unit 101. The wireless communication is used to send and receive various file data such as voice data and image data, e-mail data, and receive web data and streaming data.

The display input unit 120 is a so-called touch panel provided with an operation panel 122 arranged on the screen of the display panel 121, and displays images (still images and moving images), character information, and the like under the control of the main control unit 101. It visually conveys information to the user and detects user operations on the displayed information. The operation panel 122 is also referred to as a touch panel for convenience.

The display panel 121 uses an LCD (Liquid Crystal Display), an OLED (Organic Electro-Luminescence Display), or the like as a display device. The operation panel 122 is a device that is provided in a state in which an image displayed on the display surface of the display panel 121 is visible and detects one or a plurality of coordinates operated by a user's finger or a stylus. When the device is operated by the user's finger or stylus, the operation panel 122 outputs a detection signal generated due to the operation to the main control unit 101. Next, the main control unit 101 detects the operation position (coordinates) on the display panel 121 based on the received detection signal.

The display panel 121 and the operation panel 122 of the dialogue agent terminal 100 illustrated in FIG. 10 are integrated to form a display input unit 120, and the operation panel 122 is arranged so as to completely cover the display panel 121. .. When the arrangement is adopted, the operation panel 122 may have a function of detecting a user operation even in an area outside the display panel 121. In other words, the operation panel 122 has a detection area for an overlapping portion that overlaps the display panel 121 (hereinafter, referred to as “display area”) and a detection area for an outer edge portion that does not overlap the other display panel 121 (hereinafter, “non-display area”). It may be provided with a "display area").

The size of the display area and the size of the display panel 121 may be completely matched, but it is not always necessary to match the two. Further, the operation panel 122 may include two sensitive regions, an outer edge portion and an inner portion other than the outer edge portion. Further, the width of the outer edge portion is appropriately designed according to the size of the housing 102 and the like. Furthermore, examples of the position detection method adopted by the operation panel 122 include a matrix switch method, a resistance film method, a surface acoustic wave method, an infrared method, an electromagnetic induction method, a capacitance method, and the like. It may be adopted.

The call unit 130 includes a speaker 131 and a microphone 132, converts a user's voice input through the microphone 132 into voice data that can be processed by the main control unit 101, and outputs the data to the main control unit 101, or a wireless communication unit. The audio data received by the 110 or the external input / output unit 160 is decoded and output from the speaker 131. Further, as shown in FIG. 10, for example, the speaker 131 and the microphone 132 can be mounted on the same surface as the surface on which the display input unit 120 is provided.

The operation unit 140 is a hardware key using a key switch or the like, and receives an instruction from the user. For example, as shown in FIG. 10, the operation unit 140 is mounted on the side surface of the housing 102 of the dialogue agent terminal 100, and is switched on when pressed with a finger or the like, and is in a switch-on state when the finger is released by a restoring force such as a spring. It is a push button type switch that is in a switch-off state.

The storage unit 150 includes the control program and control data of the main control unit 101, address data associated with the name and telephone number of the communication partner, transmitted / received e-mail data, web data downloaded by web browsing, and downloaded contents. Data etc. are stored, and streaming data etc. are temporarily stored.

Further, the storage unit 150 is composed of an internal storage unit 151 and an external storage unit 152 having a detachable external memory slot. Each of the internal storage unit 151 and the external storage unit 152 constituting the storage unit 150 is a flash memory type, a hard disk type, a multimedia card micro type, a card type memory, a RAM (Random Access Memory), or a ROM (Read). It is realized by using a storage medium such as Only Memory).

The external input / output unit 160 serves as an interface with all external devices connected to the dialogue agent terminal 100, and is used for communication (for example, USB (Universal Serial Bus), IEEE1394, etc.) or network (for example, wireless LAN (for example, wireless LAN). Local Area Network), Bluetooth (Bluetooth) (registered trademark), RFID (Radio Frequency Identification), Infrared Data Association (IrDA), UWB (Ultra Wideband) (registered trademark), ZigBee (registered trademark), etc. ) To connect directly or indirectly to other external devices.

Examples of the external device connected to the dialogue agent terminal 100 include a wired / wireless headset, a wired / wireless external charger, a wired / wireless data port, a memory card connected via a card socket, and a SIM. (Subscriber Identity Module Card) / UIM (User Identity Module Card) card, external audio / video device connected via audio / video I / O (Input / Output) terminal, wired / wireless connected external audio / video device, smartphone , Personal computer, PDA (Personal Digital Assistant), earphone, etc. The external input / output unit 160 transmits the data transmitted from such an external device to each component inside the dialogue agent terminal 100, or transmits the data inside the dialogue agent terminal 100 to the external device. It may be configured as follows.

The GPS receiving unit 170 receives GPS signals transmitted from the GPS satellites ST1 and ST2 to STn according to the instruction of the main control unit 101, executes positioning calculation processing based on the received plurality of GPS signals, and executes the positioning calculation process based on the received plurality of GPS signals. Acquires position information (GPS information) specified by the latitude, longitude and altitude of the GPS. When the GPS receiving unit 170 can acquire the position information from the wireless communication unit 110 and / or the external input / output unit 160 (for example, wireless LAN), the GPS receiving unit 170 can also detect the position using the position information.

The motion sensor unit 180 includes, for example, a three-axis acceleration sensor, and detects the physical movement of the dialogue agent terminal 100 according to the instruction of the main control unit 101. By detecting the physical movement of the dialogue agent terminal 100, the moving direction and acceleration of the dialogue agent terminal 100 are detected. The result of the detection is output to the main control unit 101.

The power supply unit 190 supplies the electric power stored in the battery (not shown) to each unit of the dialogue agent terminal 100 according to the instruction of the main control unit 101.

The main control unit 101 includes a microprocessor, operates according to the control program and control data stored in the storage unit 150, and controls each unit of the dialogue agent terminal 100 in an integrated manner. Further, the main control unit 101 includes a mobile communication control function that controls each unit of the communication system and a software processing function in order to perform voice communication and data communication through the wireless communication unit 110.

The software processing function is realized by operating the main control unit 101 according to the software stored in the storage unit 150. For example, the software processing function is realized by controlling the external input / output unit 160 to perform data with an opposite device. In addition to an infrared communication function for communicating, an e-mail function for sending and receiving e-mail, a web browsing function for browsing web pages, and a function for using the information providing system according to the present invention. The function for using the information providing system according to the present invention can be realized by downloading the corresponding information providing software from the information providing server 10 or the site of the business operator operating the information providing system 1.

Here, the information providing software includes software that includes the same functions as the known interactive software, and software that is incorporated as a module (program component) into the known interactive software.

Further, the main control unit 101 has an image processing function such as displaying an image on the display input unit 120 based on image data (still image or moving image data) such as received data or downloaded streaming data.

Further, the main control unit 101 executes display control for the display panel 121 and operation detection control for detecting a user operation through the operation unit 140 and the operation panel 122.

By executing the display control, the main control unit 101 displays an icon for activating software such as information providing software, a software key such as a scroll bar, or a window for composing an e-mail. indicate. The scroll bar is a software key for receiving an instruction to move a display portion of an image for a large image or the like that cannot fit in the display area of the display panel 121.

Further, by executing the operation detection control, the main control unit 101 detects the user operation through the operation unit 140, receives the operation for the above icon and the input of the character string for the input field of the above window through the operation panel 122. Or, it accepts scroll requests for display images through the scroll bar.

Further, by executing the operation detection control, the main control unit 101 has an outer edge portion whose operation position with respect to the operation panel 122 corresponds to a superposed portion (display area) overlapping the display panel 121 or does not overlap the other display panel 121. It is provided with a touch panel control function that determines whether or not it corresponds to (non-display area) and controls the sensitive area of the operation panel 122 and the display position of the software key.

Further, the main control unit 101 can also detect a gesture operation on the operation panel 122 and execute a preset function according to the detected gesture operation. Gesture operation is not a conventional simple touch operation, but an operation of drawing a locus with a finger or the like, specifying multiple positions at the same time, or combining these to draw a locus of at least one from a plurality of positions. means.

Under the control of the main control unit 101, the camera unit 141 converts the image data obtained by imaging into compressed image data such as JPEG (Joint Photographic Experts Group), and records the image data in the storage unit 150. It can be output through the external input / output unit 160 or the wireless communication unit 110.

As shown in FIG. 10, in the dialogue agent terminal 100, the camera unit 141 is mounted on the same surface as the display input unit 120, but the mounting position of the camera unit 141 is not limited to this, and the housing in which the display input unit 120 is provided. The camera unit 141 may be mounted on the back surface of the housing 102 instead of the surface of the body 102, or a plurality of camera units 141 may be mounted on the housing 102. When a plurality of camera units 141 are mounted, the camera unit 141 used for imaging may be switched and imaging may be performed by a single camera unit 141, or the plurality of camera units 141 may be used at the same time. The image may be taken.

Further, the camera unit 141 can be used for various functions of the dialogue agent terminal 100. For example, the image acquired by the camera unit 141 may be displayed on the display panel 121, or the image captured and acquired by the camera unit 141 may be used as one of the operation input methods of the operation panel 122. In the example, it is used for reading a barcode (one-dimensional bar code or two-dimensional bar code) indicating a GS1 identification code attached to the packaging bag. Further, when the GPS receiving unit 170 detects the position, the position may be detected by referring to the image from the camera unit 141. Further, the image from the camera unit 141 is referred to to determine the optical axis direction of the camera unit 141 of the dialogue agent terminal 100 without using the 3-axis accelerometer or in combination with the 3-axis accelerometer. You can also determine what to do and the current usage environment. Of course, the image from the camera unit 141 can also be used in the software.

In addition, the position information acquired by the GPS receiving unit 170, the voice information acquired by the microphone 132 (the voice text may be converted into text information by the main control unit or the like), and the motion sensor unit 180. Data obtained by adding the acquired posture information or the like to the image data of a still image or a moving image can be recorded in the storage unit 150 or output through the external input / output unit 160 or the wireless communication unit 110. ..

[Dialogue system]
FIG. 12 is a schematic diagram showing an outline of a dialogue system including a dialogue agent terminal 100 and a dialogue agent server 200. In the dialogue agent terminal 100 shown in FIG. 12, the same parts as those of the dialogue agent terminal 100 shown in FIGS. 10 and 11 are designated by the same reference numerals, and detailed description thereof will be omitted.

The dialogue system shown in FIG. 12 is a system that realizes interactive communication between the dialogue agent terminal 100 and the dialogue agent server 200 via the network 2. For example, a system in which a local government provides a dialogue service for the elderly. And so on.

The dialogue agent server 200 is a server that provides an interactive communication service to a customer, and mainly includes a communication unit 210, a CPU 220, a dialogue database 230, and a memory 240.

A plurality of dialogue agents are prepared in the dialogue database 230. As the plurality of dialogue agents, a virtual pharmacist (doctor), a government office employee, a clerk, and a conversation partner for small talk can be considered. In this example, the customer who operates the dialogue agent terminal 100 and the dialogue agent on the dialogue agent server 200 interact with each other by the on-screen dialogue method by the display on the display input unit 120 of the dialogue agent terminal 100 and the touch operation. ..

The dialogue database 230 prepares a "scenario" according to the dialogue agent, and the "scenario" is a specification in which the dialogue proceeds according to the dialogue response of the customer at the dialogue agent terminal 100. The "scenario" can be modified or added as appropriate.

The memory 240 includes a storage unit in which a program that provides an interactive communication service is stored, and a portion that serves as a work area of the CPU 220.

The CPU 220 is a part that collectively controls each part of the dialogue agent server 200, and communicates by expanding the contents of a program that provides an interactive communication service on the memory 240 and performing processing according to the expanded program. It controls the request instruction from the dialogue agent terminal 100 input via the unit 210, the analysis of the dialogue response, the instruction to read the "scenario" registered in the dialogue database 230, the communication processing in the communication unit 210, and the like.

The main control unit 101 of the dialogue agent terminal 100 functions as the dialogue processing unit 101A, the information acquisition unit 101B, and the information delivery unit 101C by executing the interactive software stored in the storage unit 150 (FIG. 11). Can be done.

The interactive software of this example is another interactive software (a function corresponding to the dialogue processing unit 101A) pre-installed in the dialogue agent terminal 100, and a function corresponding to the information acquisition unit 101B and the information delivery unit 101C. The information providing software that realizes the above in the dialogue agent terminal 100 is incorporated as a module (program component). The information providing software according to the present invention may provide the dialogue agent terminal 100 with a function corresponding to the dialogue processing unit 101A in addition to the function corresponding to the information acquisition unit 101B and the information delivery unit 101C.

The dialogue processing unit 101A makes the display input unit 120 and the operation unit 140 function as an interactive interface, and is a main part for the customer to communicate with the dialogue agent, and asks a question, a response message, etc. to the customer from the dialogue agent. It is displayed on the display input unit 120, and information is received from the customer in an interactive manner.

In this example, a question along the "scenario" of the dialogue of the dialogue agent and a candidate for a response to the question are displayed on the display input unit 120 with a plurality of selection items, and the operation panel (touch panel) on the display input unit 120 is used. When a desired selection item is selected (touched) by the customer, the information is accepted. The dialogue processing unit 101A transmits the information received as described above to the dialogue agent server 200. By repeating this, the dialogue can proceed.

In the dialogue system of this example, a voice conversation (dialogue) is not performed, but a voice conversation may be performed, or a dialogue using both voice and text information may be performed. When conducting a dialogue by voice, it is preferable that the dialogue agent terminal 100 or the dialogue agent server 200 is provided with a voice recognition AI (Artificial Intelligence) that converts the voice uttered by the customer into character information. Further, in this case, it is preferable that the dialogue agent server 200 is provided with an AI (for example, a chatbot) that understands the meaning of the character information converted from the voice.

Further, the dialogue processing unit 101A and the camera unit 141 function as a reception unit that receives product identification information (GS1 identification code) that identifies a medical product based on the dialogue response. For example, if you want to know the detailed information of the medicine (packed medicine) that the customer has, you will receive the message "Please read the barcode attached to the medicine you have with the camera" from the dialogue agent, and in this message Therefore, the customer can operate the camera unit 141 and read the barcode attached to the packaged medicine to obtain the GS1 identification code that uniquely identifies the packaged medicine. In this case, the camera unit 141 functions as a barcode reader. Further, when a number indicating the GS1 identification code is printed together with the barcode, not only when the GS1 identification code is read by the camera unit 141, but also by inputting the number of the GS1 identification code by the operation unit 140, the GS1 identification code is printed. May be obtained.

The information acquisition unit 101B enables the camera unit 141 or the like functioning as a reception unit to operate, and the product identification information (GS1 identification code) received by the camera unit 141 or the like is transmitted to the information providing server via the wireless communication unit 110 and the network 2. It is transmitted to 10 (FIGS. 1 and 2), and medical product information including detailed information of the medical product associated with the GS1 identification code is acquired from the information providing server 10.

As described above, when the information providing server 10 receives the GS1 identification code from the dialogue agent terminal 100, the information providing server 10 reads the medical product information associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code and has a dialogue. It is returned (provided) to the agent terminal 100.

The information delivery unit 101C is a part that transfers the medical product information acquired by the information acquisition unit 101B to software that requires the medical product information.

Here, as the software that requires medical product information, electronic medication notebook software, medication support software, medication history management software, medical traceability software, medical SNS software, and the like can be considered. The software that requires medical product information is not limited to the above example, and may include, for example, online medical care software and online medication instruction software.

It is assumed that at least one of electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software is installed in the dialogue agent terminal 100. To do. Further, as these software, known software can be applied. Further, the software installed on the dialogue agent terminal 100 is not limited to the above example, and may include online medical care software and online medication instruction software.

By executing the electronic medicine notebook software on the dialogue agent terminal 100, the customer can receive the service provided by the electronic medicine notebook server 310 (FIG. 1). The electronic medication notebook server 310 provides a service for recording and managing information on the drug prescribed to the customer (“name of drug”, “dosage / dose”, “date of delivery of drug”, etc.) and supporting medication. There is something to do.

By executing the medication support software on the dialogue agent terminal 100, the customer can receive the service provided by the medication support server 320 (FIG. 1). The medication support server 320 assists the customer in correctly taking the prescribed drug, and provides a service of notifying which drug to take when and when, and recording the dose in the medication calendar.

By executing the drug history management software on the dialogue agent terminal 100, customers (particularly pharmacists and caregivers) can receive services provided by the drug history management server 330 (FIG. 1). The drug history management server 330 has a function of creating and managing the drug administration history of the patient (care recipient).

By executing the medical traceability software on the dialogue agent terminal 100, customers (particularly medical personnel) can receive services provided by the medical traceability server 340 (FIG. 1). The medical traceability server 340 has a function of collecting and accumulating data (safety and risk management) related to pharmaceuticals and medical devices, and can be shared by medical personnel.

By executing the medical SNS software on the dialogue agent terminal 100, the customer can receive the service provided by the medical SNS server 350 (FIG. 1). The medical SNS server 350 is a service in which doctors and pharmacists who are arranged receive medical consultations including drug consultations from customers by e-mail or chat, and respond to them, and doctors and doctors discuss clinical cases with each other. Realize the service.

The information delivery unit 101C uses the medical product information acquired by the information acquisition unit 101B as electronic medication notebook software, medication support software, medication history management software, medical traceability software, etc., which are installed in the dialogue agent terminal 100. And at least one of the medical SNS software can be delivered, and medical product information can be uploaded to the corresponding server through these software.

Here, the information delivery unit 101C is in a format in which each software can be acquired for electronic medication notebook software, medication support software, medication history management software, medical traceability software, or medical SNS software. It is preferable to output (pass) as the information of.

Further, in the regional medical cooperation network system 370 shown in FIG. 1, the dispensing information management server 371 and regional hospitals 372 such as local governments, dental clinics 374, pharmacies 376 and nursing care facilities 378 are connected by a network 2-1 such as VPN. It is a system that allows doctors, dentists, pharmacists, nurses, etc. to share medical information of local patients.

The information delivery unit 101C of the dialogue agent terminal 100 of this example may also pass the medical product information (including patient information) acquired from the information providing server 10 to the software for using the regional medical cooperation network system 370. It is possible.

[Information provision method]
13 and 14 are flowcharts showing an embodiment of the information providing method according to the present invention.

The information providing method shown in FIGS. 13 and 14 is applied to the information providing system 1 including the above-mentioned dialogue agent terminal 100, the dialogue agent server 200, and the information providing server 10.

In FIG. 13, when using the dialogue system shown in FIG. 12, the customer operates the dialogue agent terminal 100 to activate the dialogue software installed in the dialogue agent terminal 100 (step S100).

When the interactive software is started, the display input unit 120 of the dialogue agent terminal 100 displays a screen for selecting the dialogue agent. The customer selects a conversation partner (dialogue agent) on the screen of the display input unit 120 of the dialogue agent terminal 100 (step S102).

FIG. 15 is a diagram showing an example of a screen of the display input unit 120 for selecting a dialogue agent.

On the screen of the display input unit 120 shown in FIG. 15, the message "Who do you want to talk to? Please select the person to talk to" and the icon buttons A1, A2, A3, and "End" indicating a plurality of dialogue agents are displayed. Button 124 and the like are displayed.

The dialogue agents indicated by these icon buttons A1, A2, and A3 are "pharmacist", "office staff", and "clerk", respectively.

The dialogue agent can be selected by touching (tapping) the icon button corresponding to the dialogue agent. Also, by operating the button that scrolls the icon button, it is possible to select another dialogue agent (for example, the person with whom the small talk is to be performed).

If the customer wants to consult about medicine, he / she selects "pharmacist" as a dialogue agent, and if he / she wants to consult about administration, he / she selects "office staff" as a dialogue agent, and wants to receive a shopping agency service. Select "clerk" as the dialogue agent.

The case where "pharmacist" is selected as the dialogue agent will be described below.

When the dialogue agent terminal 100 selects "pharmacist" as the dialogue agent, the dialogue agent server 200 is notified of information indicating the selected dialogue agent (pharmacist).

When the dialogue agent server 200 receives the notification indicating the selection result of the dialogue agent (pharmacist), the dialogue agent server 200 selects a "scenario" for the dialogue between the customer and the pharmacist, and generates a response message according to the selected "scenario". (Step S202), the generated response message is transmitted to the dialogue agent terminal 100.

The dialogue agent terminal 100 that has received the response message displays the response message on the screen of the display input unit 120, and also displays a plurality of options that can be selected by the customer (step S104).

FIG. 16 is a diagram showing an example of the screen of the display input unit 120 in step S104. On the screen of the display input unit 120 shown in the figure, a response message "What happened? Please select the consultation content", icon buttons B1 to B4 indicating multiple options, "back" button 126, and "end" are displayed. Button 124 and the like are displayed. The "back" button 126 is an operation button for returning to the previous screen.

The customer can select a desired option (information to be known) by touching one icon button from the icon buttons B1 to B4 corresponding to the plurality of options (step S106).

In this example, in step S106, it is assumed that the customer touches the icon button B3 indicating "I want to know the information on the medicine on hand". In this case, information indicating the option "I want to know the information on the medicine on hand" corresponding to the icon button B3 is transmitted to the dialogue agent server 200.

When the dialogue agent server 200 receives the information (selection result) indicating "I want to know the information on the medicine on hand", the dialogue agent server 200 wants to know the information on the medicine on hand from the "scenario" for the dialogue between the customer and the pharmacist. The response message (camera operation instruction) corresponding to "" is generated (step S204), and the generated response message is transmitted to the dialogue agent terminal 100.

The dialogue agent terminal 100 that has received the response message displays the response message (camera operation instruction) on the screen of the display input unit 120 as shown in FIG. 17, and also displays the icon button C indicating the camera (step S108).

FIG. 17 is a diagram showing an example of the screen of the display input unit 120 in step S108. On the screen of the display input unit 120 shown in the figure, a response message "Please read the barcode attached to the medicine you have with the camera" and the camera unit 141 of the dialogue agent terminal 100 are activated as a barcode reader. Icon button C, "back" button 126, "end" button 124, and the like are displayed.

The customer prepares the medicine on hand and touches the icon button C of the camera to activate the camera unit 141 as a barcode reader, and the camera unit 141 captures the barcode added to the medicine on hand. The bar code information (GS1 identification code) is read (step S110).

In this example, the one-dimensional barcode 44 attached to the label 40 affixed to the packaged medicine packaged bag 50 shown in FIGS. 7 and 8 or the packaged drug packaged bag shown in FIG. 9 By reading the two-dimensional barcode 44-2 attached to the label 40-2 attached to the label 40-2, the GS1 identification code as the barcode information in which the product identification information is barcoded is acquired.

The packaged medicine is not limited to the packaged medicine currently being taken, and may be a residual medicine (leftover medicine). In particular, the detailed information (type of drug, dispensing date, etc.) of the remaining drug is often unknown. In addition, the drug on the PTP sheet can also obtain the GS1 identification code by reading the barcode printed on the PTP sheet.

As shown in FIG. 14, the GS1 identification code acquired by the dialogue agent terminal 100 is transmitted to the information providing server 10 through the dialogue agent server 200.

When the information providing server 10 receives the medical product information acquisition request from the dialogue agent terminal 100 based on the GS1 identification code, the medical product associated with the GS1 identification code from the database 14 (product database 14A) based on the GS1 identification code. The information is searched and the medical product information corresponding to the GS1 identification code is acquired (step S12).

The medical product information acquired by the information providing server 10 is transmitted to the dialogue agent terminal 100 through the dialogue agent server 200.

The dialogue agent terminal 100 that has received the medical product information displays the medical product information on the screen of the display input unit 120, and also displays an icon button for executing a process for passing the medical product information to another software. (Step S112).

FIG. 18 is a diagram showing an example of the screen of the display input unit 120 in steps S112 to S116. On the screen of the display input unit 120 shown in the figure, the drug image and drug information of the packaged drug in which the GS1 identification code is read, the "back" button 126, the "synchronize with the electronic medicine notebook" button 128, and the "synchronization with the electronic medicine notebook" button 128, and " The "End" button 124 and the like are displayed. In addition, as medical product information, "name of drug", "dosage / dose", "date of delivery of drug", "side effect", etc. can be further displayed, and customer information, name of prescribing doctor, dispensing, etc. can be further displayed. It is also possible to display information such as the pharmacy that was used.

Since the electronic medicine notebook software is installed in the dialogue agent terminal 100 of this example as software (another software) that requires medical product information, the "Synchronize with electronic medicine notebook" button is displayed. 128 is displayed.

If not limited to electronic medication notebook software, or along with electronic medication notebook software, medication support software, medication history management software, medical traceability software, medical SNS software, etc. are installed. Can display icon buttons for synchronizing with multiple software.

The customer decides whether or not to transfer the acquired medical product information to another software (electronic medicine notebook software in this example), and if he / she agrees to transfer it, the display input unit 120 Touch the "Synchronize with electronic medication notebook" button 128 on the screen (step S114).

When the "Synchronize with electronic medication notebook" button 128 is touched, the information delivery unit 101C of the dialogue agent terminal 100 transfers the acquired medical product information to another software (electronic medication notebook software in this example). Outputs (passes) as information in a format that can be acquired by (step S116).

The electronic medicine notebook software that has received the medical product information can be transmitted to the medicine notebook server 310 so that the received medical product information can be managed.

If multiple software such as electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software are installed, multiple software When one or more of the icon buttons corresponding to is selected and touched, medical product information can be passed to the selected software.

Further, the dialogue agent terminal 100 or the business operator terminal 400 provides the product identification information (GS1 identification code) acquired from the medical product via the dialogue agent server 200 or without the dialogue agent server 200. By transmitting to 10, detailed information on medical products, business information, or customer information can be obtained.

Further, the information providing server 10 cooperates with an authentication server (not shown) to provide detailed information on medical products to the customer of the dialogue agent terminal 100 or the business operator (accessor) of the business operator terminal 400 who accesses the information providing server 10. , Business information, or customer information can be restricted from viewing. For example, if the customer is a doctor or pharmacist, in addition to detailed information on medical products registered in association with the GS1 identification code, it is possible to browse business information, customer (patient) information, hospital information, or pharmacy information. If the customer is a patient, the detailed information of the medical product and the prescription date can be viewed, and the viewing of personal information can be restricted (own information is permitted). Authentication of a doctor or pharmacist can be performed using, for example, a medical ID card such as HPKI (Healthcare Public Key Infrastructure) issued to a medical worker, thereby avoiding "spoofing". it can.

[Other]
In the present embodiment, the database 14 is provided in the information providing server 10, but the database is not limited to this, and the database is stored in the storage unit of one or more facilities (pharmaceutical stores) 20 or the PC (personal computer) of the business terminal 400. (For example, a database that manages medical product information related to packaged medicines packaged by the facility, information on medical products handled by business operators, a database that manages business operator information), and an information provision server 10 may be a distributed database capable of handling a database distributed to one or more facilities or businesses as one database.

Further, in the present embodiment, for example, the hardware structure of each processing unit of the CPU 12 of the information providing server 10, the CPU 22A of the drug packaging auditing device 22, the drug auditing unit 22F, and the numbering unit 22G is as shown below. Various processors. For various processors, the circuit configuration is changed after manufacturing the CPU (Central Processing Unit), FPGA (Field Programmable Gate Array), which is a general-purpose processor that executes software (program) and functions as various processing units. Programmable Logic Device (PLD), which is a possible processor, dedicated electric circuit, which is a processor having a circuit configuration specially designed to execute a specific process such as ASIC (Application Specific Integrated Circuit), etc. included.

One processing unit may be composed of one of these various processors, or may be composed of two or more processors of the same type or different types (for example, a plurality of FPGAs or a combination of a CPU and an FPGA). You may. Further, a plurality of processing units may be configured by one processor. As an example of configuring a plurality of processing units with one processor, first, there is a form in which one processor is configured by a combination of one or more CPUs and software, and this processor functions as a plurality of processing units. .. Secondly, as typified by System On Chip (SoC), there is a form in which a processor that realizes the functions of the entire system including a plurality of processing units with one IC (Integrated Circuit) chip is used. is there. As described above, the various processing units are configured by using one or more of the above-mentioned various processors as a hardware structure. Further, the hardware structure of these various processors is, more specifically, an electric circuit (circuitry) in which circuit elements such as semiconductor elements are combined.

Further, in the present embodiment, the smartphone has been described as an example of the dialogue agent terminal 100, but the present invention is not limited to this, and for example, a tablet terminal, a mobile information terminal, or the like can be used.

Furthermore, the present invention is not limited to the above-described embodiment, and it goes without saying that various modifications can be made without departing from the spirit of the present invention.

1 Information provision system 2, 2-1 Network 10 Information provision server 12, 22A CPU
14 Database 14A Product database 14B Business database 14C Customer database 16 Information provision department 18, 22C-1, 22C-2 Communication department 20 Facility 22 Drug packaging audit device 22B Drug packaging 22E Imaging unit 22F Drug audit department 22G Numbering Unit 22H Printer 22I Display unit 22J Operation unit 24 Receipt computer 40, 40-2 Label 42 Numerical information 44, 44-2 Bar code 46, 46-2 Name 47, 47-2 Dosing time 48, 48-2 Drug character information 50 , 50-2 Package bag 52, 52-2 Drug 100 Dialogue agent terminal 101 Main control unit 101A Dialog processing unit 101B Information acquisition unit 101C Information delivery unit 102 Housing 110 Wireless communication unit 120 Display input unit 121 Display panel 122 Operation panel 124 Button 126 Button 128 Button 130 Calling unit 131 Speaker 132 Microphone 140 Operation unit 141 Camera unit 150 Storage unit 151 Internal storage unit 152 External storage unit 160 External input / output unit 170 Reception unit 170 GPS receiving unit 180 Motion sensor unit 190 Power supply unit 200 Dialogue agent server 210 Communication unit 220 CPU
230 Dialogue database 240 Memory 310 Electronic medication notebook server 320 Medication support server 330 Medication history management server 340 Medical traceability server 350 Medical SNS server 370 Regional medical cooperation network system 371 Dispensing information management server 372 Hospital 374 Dental clinic 376 Pharmacy 378 Nursing facility 400 Business terminal A1, A2, A3, B1, B2, B3, B4, C Icon button S12, S100 to S116, S202, S204 Step

Claims (29)

In an information providing system consisting of an information providing server and a dialogue agent terminal
The information providing server is
A database that associates and manages product identification information that identifies a medical product including a drug or medical device and medical product information that corresponds to the product identification information and includes at least detailed information of the medical product.
Based on the product identification information received from the dialogue agent terminal via the network, the information providing unit that reads the medical product information associated with the product identification information from the database and provides it to the dialogue agent terminal.
With
The dialogue agent terminal is
An interactive interface that accepts information from customers interactively,
A reception unit that receives the product identification information based on the interactive interface, and
An information acquisition unit that transmits the product identification information received by the reception unit to the information providing server via a network and acquires the medical product information associated with the product identification information from the information providing server.
An information delivery unit that transfers the medical product information acquired by the information acquisition unit to software that requires the medical product information.
Information provision system equipped with. The information providing system according to claim 1, wherein the product identification information is barcode information. The information providing system according to claim 1, wherein the medical product is a drug, and the product identification information is barcode information for identifying the drug. The information providing system according to claim 2 or 3, wherein the barcode information is a GS1 identification code. The medical product is a packaged drug in which a drug to be taken at one time is stored in a packaged bag.
The information providing system according to any one of claims 2 to 4, wherein the product identification information is identification information for identifying the packaged drug and is added to the packaged bag as a barcode. The information providing system according to claim 5, wherein the identification information that identifies the packaged drug is unique identification information. The database manages drug information, which is detailed information of the drug corresponding to the product identification information, in association with the product identification information.
The information providing system according to any one of claims 1 to 6, wherein the information providing unit provides at least the drug information as the medical product information. The database is associated with the product identification information, along with drug information which is detailed information of the drug corresponding to the product identification information, prescription date of the drug, patient information, prescription medical institution information, and dispensing. Manage at least patient information of the facility information of the facility,
The information providing system according to any one of claims 1 to 7, wherein the information providing unit provides at least the drug information and the patient information as the medical product information. When the drug information of the drug dispensed by one or more facilities is uploaded from the facility to the information providing server in association with the product identification information, the database is associated with the uploaded product identification information. The information providing system according to any one of claims 1 to 8, which manages the drug information. When the information described in the prescription data of the drug in association with the product identification information is uploaded from the facility to the information providing server, the database is associated with the information described in the prescription data in association with the product identification information. The information providing system according to claim 9, further managing the medical product information. The information providing system according to claim 1, wherein the medical product is a medical device, and the product identification information is barcode information for identifying the medical device. The information providing system according to claim 1, wherein the medical product is a medical material, and the product identification information is barcode information for identifying the medical material. The reception unit includes a camera, and when the camera is operated based on the interactive interface and a bar code indicating the product identification information added to the medical product is imaged, the captured bar code is captured. The information providing system according to any one of claims 1 to 12, which acquires the product identification information from the product. Any of claims 1 to 13, wherein the software includes one or more of electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. The information provision system described in item 1. The information delivery unit delivers the medical product information to the selected software when one or more of the plurality of types of the software is selected based on the interactive interface. The information providing system according to any one of 1 to 14. An information providing server that constitutes the information providing system according to any one of claims 1 to 15. A communication unit that is connected to the business terminal of a business operator that manufactures or sells medical products including pharmaceuticals and medical devices and the dialogue agent terminal of a customer who uses the medical product via a network and exchanges information.
A first reception unit that receives product identification information for identifying the medical product, detailed information on the medical product, and information on the business operator from the business operator terminal via the communication unit.
A second reception unit that receives the product identification information and the customer information of the medical product used by the customer from the business operator terminal or the dialogue agent terminal via the communication unit.
A third reception unit that receives a viewing request for information based on the product identification information from the business operator terminal or the dialogue agent terminal is provided.
The database is
A product database that manages the product identification information received by the first reception unit in association with the detailed information of the medical product, and
A business operator database that manages the product identification information received by the first reception unit in association with the business operator information.
A customer database that manages the product identification information received by the second reception unit in association with the customer information is included.
The information providing unit has detailed information on the medical product associated with the product identification information from the product database, the business operator database, or the customer database based on the product identification information received by the third reception unit. The information providing server according to claim 16, wherein the information providing server according to claim 16, reads the information of the business operator or the information of the customer and provides the information to the business operator terminal or the dialogue agent terminal. It is an information provision method executed by an information provision system consisting of an information provision server and a dialogue agent terminal.
Receiving information interactively from customers Steps to receive product identification information that identifies medical products, including pharmaceuticals or medical devices, based on an interactive interface.
When the product identification information is received, the product identification information is transmitted to the information providing server via the network, and a step of requesting acquisition of medical product information including at least detailed information of the medical product corresponding to the product identification information. When,
When the product identification information is received, the medical product information corresponding to the product identification information is read out from the product database managed by associating the product identification information with the medical product information corresponding to the product identification information, and the dialogue is performed. Steps to send to the agent terminal and
When the medical product information is received, the step of passing the medical product information to the software that requires the medical product information, and
Information provision method including. The information providing method according to claim 18, wherein the product identification information is barcode information. The information providing method according to claim 19, wherein the barcode information is a GS1 identification code. In the step of receiving the product identification information, when the camera is operated based on the interactive interface and a barcode indicating the product identification information added to the medical product is imaged, the imaged barcode is used. The information providing method according to any one of claims 18 to 20, wherein the product identification information is acquired. Any of claims 18 to 21, wherein the software includes one or more of electronic medication notebook software, medication support software, medication history management software, medical traceability software, and medical SNS software. The information provision method described in item 1. In the step of passing the medical product information, when one or more of the plurality of types of the software is selected based on the interactive interface, the selected software receives the medical product information. The information providing method according to any one of claims 18 to 22, which is passed. Information providing software installed on the dialogue agent terminal constituting the information providing system according to any one of claims 1 to 15.
The function of an interactive interface that accepts information interactively with customers,
Based on the interactive interface, a function to receive product identification information that identifies a medical product including a drug or a medical device, and
When the product identification information is received, the product identification information is transmitted to the information providing server via the network, and a function of requesting acquisition of medical product information including at least detailed information of the medical product corresponding to the product identification information is requested. When,
When the medical product information is received from the information providing server, the function of passing the medical product information to other software that requires the medical product information and the function of passing the medical product information to other software.
Information providing software that realizes the above-mentioned dialogue agent terminal. The function of receiving the product identification information enables the camera provided in the dialogue agent terminal to operate, and the camera is operated based on the interactive interface to indicate the product identification information added to the medical product. The information providing software according to claim 24, which acquires the product identification information from the captured barcode when the code is imaged. Interactive software in which the information providing software according to claim 24 or 25 is incorporated as a module. A non-temporary recording medium on which a computer-readable code of the information providing software according to claim 24 is recorded. A non-temporary recording medium on which a computer-readable code of the information providing software according to claim 25 is recorded. A non-temporary recording medium on which a computer-readable code of the interactive software of claim 26 is recorded.

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