JPS63193755A - Telephone voting device - Google Patents

Abstract

PURPOSE:To economize a large number of reception telephone sets and equipment and materials relating to the telephone sets, and furthermore, personnel such as responding persons and tabulation analyzers, etc., by adding the function of a telephone voting on a telephone exchange, and executing an operation by using a processor. CONSTITUTION:Specific telephone numbers corresponding to plural specific opinions to be shown by voting, for example, YES or NO, are set on the telephone exchange 1, and at the telephone exchange 1, an incoming call to the specific telephone number is tabulated at every telephone number and is transmitted with a given cycle, and a transmitted data of the number of calls is received by the processor connected to the telephone exchange 1 via an interface, and the data of the number of calls for the telephone number corresponding to respective specific opinion is extracted from the data of the number of calls, and an extracted data of the number of calls is sent to the processor 13 provided in a television station. And on the display unit 15 provided in the processor 13, the result of the telephone voting is displayed. In such a way, it is possible to remarkably economize the telephone set and the equipment and materials relating to the telephone set and the personnel, and to grasp and display the result of the voting rapidly and exactly.

Description

[Detailed Description of the Invention] [Industrial Application] The present invention is a telephone voting device, more specifically, a television program or the like, in which a question is asked to a viewer and the answer is YES.

A telephone that notifies the telephone number corresponding to an opinion such as "no", has the viewer dial the telephone number corresponding to the opinion, automatically tallies the number of incoming calls for each telephone number, and displays and broadcasts this number. Regarding voting equipment ftK.

[Conventional technology]

Traditionally, when conducting telephone voting, the TV station prepared a number of telephones for reception, and the receptionists answered the incoming calls, listened to the contents, and received the information sent over the telephone.
Opinions such as YES and NO were categorized and tallied, and the results were broadcast.

[Problem that the invention seeks to solve]

Traditional telephone voting requires a large number of reception phones and
It is necessary to prepare equipment related to these telephones and a receptionist for each telephone, and it is also necessary to have personnel to classify and tabulate the answers obtained by the receptionists, thus requiring a large number of equipment and personnel. Problem No. 9: In addition, it was not possible to shorten the time required to manually classify and tally the responses, and there was a risk of errors in the results.

The present invention solves the above-mentioned problems of conventional telephone voting, eliminates the need for a large number of additional equipment and personnel, speeds up and accurate understanding of results, and reduces telephone voting costs. With the goal.

[Ninth way to solve the problem]

According to the present invention, the above problem can be solved by setting a specific telephone number in response to a plurality of specific opinions, tallying up incoming calls to the specific telephone number by poll number, and collecting the resulting calls. A telephone exchange that transmits numerical data at regular intervals,
The telephone exchange receives the transmitted call count data, extracts the call count data for the telephone number corresponding to each specific opinion from the call count data, and sends it to the telephone exchange through an interface. A telephone comprising: a connected processing device; and a processing device installed at a television station having a display that receives the call number data transmitted from the processing device and displays the received data. Solved by voting equipment.

[Effect]

A telephone exchange is set with a specific telephone number corresponding to a plurality of specific opinions to be expressed by voting, for example, YES and NO, and the telephone exchange receives incoming calls to the above-mentioned specific telephone numbers by telephone. The data is aggregated by number and transmitted at regular intervals, and the transmitted call count data is received by a processing device connected to the above telephone exchange via an interface, and based on the call count data, calls corresponding to each specific opinion are sent. The system extracts call number data for a number, sends the extracted call number data to a processing device installed in the television station, and displays the results of telephone voting on a display 7 installed in the processing device. The equipment and manpower associated with telephone installation can be significantly saved, and voting results can be grasped and displayed quickly and accurately.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention. In the figure, 1 is a telephone exchange, S.

S2... 8% is a subscriber's telephone, 2 is a line with another exchange, 3.4 is an automatic answering device provided for the telephone numbers corresponding to YES and No, respectively, and 5 is provided in the above telephone exchange 1. Friend type 2 input/output device, 6.7 is a typewriter, 8 is a typewriter l adapter, 9
10 is the processing unit on the telephone exchange 1 side, 10 is the NCU (network control unit and modem, 11 is the telephone network, 12 is the NCU and modem, 13 is the processing unit on the television station side, 14 is the pre/reception unit, and 15 is the
is displayed on the display.

First, the processing device [9 on the telephone exchange 1 side] and the processing device 13 on the television station side I are connected via a telephone line by an NCU, a modem 10, 12, and a telephone network 11.

On the television station side, questions are asked to viewers through television programs, etc., and telephone numbers corresponding to the viewers' opinions, such as YES and NO, are notified. Viewers can express their own opinions (YES,
Call the above phone number corresponding to No.) and vote by phone.

Calls received for each of the above telephone numbers are connected to automatic response devices 3 and 4 corresponding to the respective telephone numbers.

FIG. 2 is a detailed configuration diagram of the automatic response device (5 and 4, FIG. 1) used in the present invention.

The incoming call is connected via the telephone exchange 1 to the line input terminal 21 of the automatic answering device to the incoming call response means 22, and the incoming call response means 22 closes the incoming telephone line.

Closing of the telephone line is continued by the line holding and disconnecting means 23, and a guidance message is sent to the caller from the guidance message sending means 24.

In order to efficiently use the automatic answering devices 3 and 4 for M calls, the disconnection control means 26 holds the line and the disconnection means 23 performs disconnection control in a short period of time, for example, 5 seconds, and the incoming call is forcibly disconnected. be done.

Note that 25 is a system control means for controlling the incoming call response means 22, disconnection control means 26, etc., and 6Cs27 is an AC 100
This is a power supply that supplies power to operate various means.

On the other hand, the number of calls received for each telephone number is totaled for each telephone number by a counting program of the telephone exchange 1 and outputted to the typewriter input/output device 5 at a fixed period, for example, every 20 seconds.

FIG. 5 shows an example of a format for outputting call count data to the typewriter input/output device 5.

In Figure 3, the total number of calls refers to the total number of calls received to the corresponding telephone number, and the number of incomplete calls refers to the number of calls received to the corresponding telephone number due to busy etc. Displays the number of calls that could not be connected to the corresponding automatic answering device (3 or 4).

The next data that is output to the typewriter input/output device 5 at a cycle of 20 seconds is outputted to the typewriter 6 and also to the typewriter adapter 8.゛The typewriter adapter 8 has a conversion means for converting the transmission format of data input from the typewriter input/output device 5 from parallel to serial, and interfaces the input data not only to the type 2 adapter 7 but also to the processing device 9. Output together.

FIG. 4 is a block diagram of the typewriter adapter used in the present invention. 6 shows the structure of the typewriter adapter used in the present invention. 6, data sent from the typewriter input/output device 5 in a parallel transmission format is converted from parallel to serial in the parallel-to-serial conversion means 41. , the interface is combined and sent to the processing device 9 from the output end 42 to the processing device 9. The data in the nine-input, parallel transmission format is branched and sent to the typewriter 7 in parallel without being converted.

The processing device 9 of the telephone exchange 11111 has a configuration as shown in FIG. This processing device 9 receives the output data from the output terminal 42 of the type 2 adapter 8 via the input/output device (not shown) by the receiving means 51, and extracts the data corresponding to YES or NO to the extracting means 52. Extract with

The extracted data is analyzed by analysis means 53.

For example, 20 times the data initially output to the processing device 9 (ygs total number of calls, tens of total calls) as the full scale value of a bar graph displayed as a voting result on a television station.

The data of 5CALE'+"full scale value" is sent to the processing device 15 of the television station gA] via the scale transmitting means 54 and the connecting means 56".

The processing device 13 on the TV station side I processes the above data (“5C
ALE"+"full scale value"), it sends back a confirmation signal "NEXT" to the multilayer processing device 9 of the telephone exchange.

The processing device 9 on the telephone exchange side I receives the above confirmation signal 'NEX
When “T” is received, the data transmitting means 55 sends YES
The means 569 for connecting the data of the total number of calls and the total number of No. calls does not need to transfer the school value, but only transfers the data.

FIG. 6 shows a processing device 15 on the television station side used in the present invention.
The configuration diagram is Ruru.

The processing device 13 on the TV station side I is connected to the processing device 9 on the TV exchange side I by a connecting means 61, and the data receiving means 6
2, data from the processing device 9 is received. The data sent from the processing device 9 by the scale determining means 63 (
The scale value is determined from "5CALH:"+"full scale value"), and the scale setting means 64 sets the scale value. Also, extract the full scale value from the above data and store it in a storage device (not shown) as the full scale value of the bar graph to be displayed in the table. When this process is completed, the aforementioned confirmation signal "NEXT" is returned to the processing device 9 on the telephone exchange side I.

Data on the total number of YES calls and the total number of No calls is received by the data receiving means 62, and based on this received data, the data display means 65 displays a bar graph and numbers on the display 15 (FIG. 1). , and also displays numbers on the printer 14 (FIG. 1).

FIG. 7 is a diagram showing an example of a display at a television station. In the figure, the total number of calls is shown in a bar graph, and the numbers 3900 and 4500 represent the total number of YES and NO calls, respectively.

An example of a scale value file structure and an example of a data file structure are shown in FIGS. 8 and 9, respectively.

FIG. 10 shows the operational flow of the above embodiment of the present invention.

The present invention is not limited to the above embodiments, and various modifications can be made within the technical scope thereof. In the above example, the answer given by the viewers' telephone vote is YES.

Although there are two No., the number is not limited to two, and many more can be set. It goes without saying that the pattern shown is not limited to that shown in FIG.

〔Effect of the invention〕

As explained above, the present invention adds a function to a telephone exchange and implements the telephone voting using a processing device. In addition, the results can be quickly and accurately grasped, and the results can be displayed and broadcast immediately, including the state in progress.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention; FIG. 2 is a configuration diagram of an automatic response device used in the present invention; FIG. 3 is a diagram showing an example of the call count data output format; Fig. 4 is a block diagram of a typewriter adapter used in the present invention, Fig. 5 is a block diagram of a telephone exchange processing unit used in the present invention, and Fig. 6 is a block diagram of a television station processing unit used in the present invention. 7 is a diagram showing an example of a display of a television station, FIG. 8 is a diagram showing an example of a file structure of scale values, and FIG. 10 is an operation flowchart of the above embodiment of the present invention. 1...Telephone exchange S, ~S%...Subscriber telephone 5...Automatic answering device YES 4...Automatic answering device jjtN. 5... Typewriter input/output device 6.7... Typewriter 8... Typewriter adapter 9.15... Processing units 10, 12... NCU and modem 11... Telephone network 14...・Printer 15...Display device Patent applicant: Nippon Telegraph and Telephone Co., Ltd. Representative Patent Attorney Gobe Tamamushi (2 others) Configuration diagram of automatic response device used in the present invention Figure 2 Typewriter used in the present invention Attack configuration diagram No.
4 Figure ← (J (J) Figure 1.
5 Figure

Claims (1)

[Claims] Specific telephone numbers are set in response to a plurality of specific opinions, and incoming calls to the specific telephone numbers are totaled by number, and the resulting call count data is collected at a certain period. and the above-mentioned telephone exchange, which receives the above-mentioned call number data sent from the above-mentioned telephone exchange, extracts the call number data for the telephone number corresponding to each specific opinion from the call number data, and transmits it. a processing device connected to a telephone exchange via an interface; and receiving the call number data transmitted from the processing device;
A telephone voting device comprising: a processing device installed at a television station having a display for displaying received data;