JPS62114366A - Telephone system - Google Patents

Abstract

PURPOSE:To confirm the absence, etc., of a callee by the receiver of a call by transmitting automatically the content of a message from the callee to a side that indicates an extension number. CONSTITUTION:A message setting means 20 is connected between a telephone repeater 2 and telephone sets 3A-3N. In the means 20, a means 21 which inputs a message content is provided, and a key inputted message is supplied to a memory means 22, and is stored at a callee's proper or optional address. A stored data is supplied to a transmission means 24 only when the call of the extension number of the telephone set alloted to the callee is placed, and is supplied to only the telephone set which receives the call. The called content of the message is also supplied to a display means 23, and the content of a message input is confirmed.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention provides an LRT service even when the called party is absent.
:Relates to a telephone device that allows a person receiving f& to easily confirm the absence status of the called party.

[Prior Art] Most current telephone devices are configured so that a plurality of telephones are connected via UI for one telephone relay performance, and each telephone can communicate with each other by extension. .

When using such telephone equipment, when a call is received at a particular extension number, the called party is not present or is not nearby.

In such cases, the person at the nearby telephone picks up another telephone, listens to the incoming call, puts the outside line on hold, and dials the extension number using 1g to answer the call. call the person's phone.

Checking whether the called party is absent.

If the called party is out of the house and there is no response from the called party, in that case the caller is notified of his/her absence; Reason for absence,
Employees are often asked about their return time. At that time, one caller is answered by asking the receptionist or an employee on the called party's side.

Alternatively, the caller can be answered by checking the contents of a message board placed at a reception desk or the like.

[Problem to be Solved by the Invention 1] As is clear from the above, when the called party is absent, the person who picks up the phone inquires about the called party's absence each time, or sends a message on a message board or other means. It is necessary to check the contents of the call, and confirming the reason for the callee's absence is extremely troublesome, and this is a major hindrance to the worker's work.

Therefore, this invention solves these conventional problems, and even if the called party is absent, the person receiving the call can easily check the status of the called party's absence. We propose a telephone type that can be confirmed.

[Means for Solving the Problems] In order to solve the above-mentioned problems, the present invention provides a plurality of telephones connected to the terminal side of the telephone line with designated extension lines;
A telephone device is constituted by a message means provided between the above-mentioned telephone line and a plurality of telephones, and this message means is provided with a means for storing an extension number and a necessary message. In this system, when the called party of the specified extension number is away, the content of the message of the called party is automatically transmitted to the party who specified the extension number.

[Example] Hereinafter, a telephone device according to the present invention will be described in detail with reference to the drawings.

FIG. 1 is a conceptual diagram for explaining the concept of a telephone device 10 according to the present invention, in which 1 is a telephone line, 2 is a telephone repeater, and 3A to 3N (N is a natural number) are capable of connecting extension lines. It is a telephone set.

In this invention, a telephone repeater 2 and a plurality of telephones 3A
Message setting means 20 is connected between 3N and 3N.

The message setting means 20 stores the reason for the absence of the called party called by the calling party, that is, the message of the called party, and when the absent party (called party) is called, the contents of the message are sent to the called party. When a person other than the caller answers the caller, the message is transmitted to the person who picked up the telephone.

FIG. 2 is a system diagram of essential parts showing an example of this message setting means 20, which has an input means 21 for inputting message contents, and a message (digital signal, etc.) inputted by a key is supplied to a memory means 22. and stored in the called party's unique or arbitrary address. The message data stored here is supplied to the transfer means 24 only when the extension number of the telephone set assigned to the called party is called, and in this example, it is supplied only to the telephone set from which the outside line is taken. Ru.

As will be described later, the telephone set is provided with a display means for displaying the contents of the message, and the contents of the message are displayed on the display means.

The contents of the message read from the memory means 22 are also supplied to the display means 23, so that the input of the message contents can be confirmed. Another method is to display the information on the display means 23 via the memory means 22 at the same time as the input to the key input means 21, to enter while confirming the display on the display means 23, and to complete the input. It is also possible to stop the display on the display means 23 by.

Reference numeral 25 denotes a control means composed of a microprocessor, a sensor, etc., and the memory means 22, the display means 23, and the transfer means 24 are each controlled as desired by control signals from the control means 25. .

FIG. 3 shows an example of an am diagram of the setting means 20, which is provided with at least a message display section 26 and a key input section 25, and the content of the message corresponding to the key input is displayed on the display section 26. will be displayed.

The key input section 25 may have a keyboard layout consisting of alphabets (/) and numbers, or in some cases,
It can also be formed from display keys such as "going out" and "returning to work" and numeric keys.

The display section 26 can be a liquid crystal display board, and the message displayed here may be displayed in kana or kanji.

An example of the contents of the message is shown in FIGS. 4A to 4C.

Now, if the person who took the outside line called the called party's extension number and called the called party, but the called party was not present, the control means 25 determines whether this is the case. The contents of the message of the absent called party are then sent to the telephone that took the outside line.

For this reason, a plurality of telephones are provided with a display section 42 as shown in FIG. 5, and the content of the message of the above-mentioned absent called party is displayed on this display section 42. by this,
The person who picks up the outside line can know on the spot the reason for the called party's absence.1 The caller can be informed of the reason for the called party's absence (Is he in a meeting?1)
(Reason for absence, such as whether they are meeting or out of the office)
can be answered immediately.

Of course, if the content of the message includes the time when the user can return to work or be present, as shown in FIG. 4, that time can also be transmitted to the caller at the same time.

In FIG. 5, 40 is a normal key necessary for the telephone function provided on the telephone set 3N, and 41 is a handset.

FIG. 6 shows an example of a control flowchart for carrying out message transmission in the telephone gllO described above.

When the control program starts, it is first determined whether or not there is an incoming call, and when there is an incoming call (step 50), a telephone other than the one dedicated to the called party is picked up and the called party's extension number is designated. Sometimes, the answering status of the telephone with the designated extension number is determined (step 51), and if there is no response within a certain period of time, the called party is assumed to be absent (step 52), and the designated It is determined whether or not there is a message from the called party regarding the specified extension number, and if the message from the called party is stored in the memory means 22 (step 53), the telephone set and repeater 2 that specified the extension number are stored in the memory means 22. When the phone is connected, the contents of the message are transferred to the phone.

A message is displayed (step 54).

Then, it is determined whether the telephone line is disconnected, and the message content continues to be transferred until the telephone line is disconnected (step 55).

Note that when the called party's message is not stored in the memory means 22, nothing is displayed on the display section 42.

Alternatively, step 52 may be omitted, and the presence or absence of a message may be determined at the moment the extension number of the called party who is absent is specified (step 53).

By the way, in the above-mentioned embodiment, the display means 42 was provided on a plurality of telephones as a means for transmitting a predetermined message to the person who took the outside line, and the contents of the message were transmitted. However, other display means may be used. It is also possible to convey the contents of the message.

As other display means, a card type display device can be used. When using card-type display devices, each person should own at least as many card-type display devices as the number of installed telephones.

Therefore, a unique call code is assigned to each card-type display device owned by each person.

When a card-shaped electronic desktop calculator is used as the card-type display device, as shown in FIG. , and further provided with a reception subactor (also having code discrimination means) 43 which can receive the message signal. 44 is a control means provided to control the display means 42 and the reception means 43.

FIG. 8 is a diagram showing an example of the appearance of this card type display device 40.

Now, when using the card type display device 40, the message setting means 20 is constructed as shown in FIG.

FIG. 9 shows an example of this message means 20.
In this case, a transmitting means 27 is provided as shown,
The message signal from the memory means 22 is transmitted to the transmitting means 27 with a code signal, which is an identification signal of the transmitting means, added thereto.
and is sent out from the antenna 28.

Therefore, if the called party does not answer even when the caller dials the extension number, the control means 25 determines that the called party does not respond to the extension number call. When the message signal is read out and transferred to the transmitting means 27, the code signal contained in the transmitted signal is identified on the card-type display device @40 owned by the person who took the outside line.

If it is a corresponding code signal, the message signal is received.

As a result, the content of the message mentioned above is displayed on the display means 42 provided in the card-type display device 240, thereby allowing the person who took the outside line to inform the caller of the reason for the callee's absence.

[Effects of the Invention] As explained above, in this invention, even if the called party is absent, the person receiving the call can easily check the absence status of the called party. , the reason for the absence can be communicated to the caller on the spot.

Therefore, unlike in the past, when the called party is absent, there is no need for the person who answered the phone to inquire about the called party's absence status each time, or to check the contents of the message on the message board, etc. The task of confirming the reason for the caller's absence becomes extremely easy, and the hindrance to the work of the employee can be eliminated with a simple configuration.

[Brief explanation of drawings]

FIG. 1 is an explanatory diagram of the main parts of the telephone device according to the present invention, and FIG.
The figure is a system diagram showing an example of a message setting means, FIG. 3 is an external plan view showing an example of a message setting means, FIG. 4 is a diagram showing an example of message contents displayed on the display means, and FIG. 6 is a control flowchart showing an example of message transmission; FIG. 7 is a system diagram when the display means is provided in a card-type electronic desk calculator; FIG. The figure is a plan view of the external appearance, and FIG. 9 is a system diagram showing an example of the message setting means.

Claims (1)

[Scope of Claims] 1. A system comprising a plurality of telephones connected to a terminal side of a telephone line and capable of specifying extensions, and a message means provided between the telephone line and the plurality of telephones, The message means is provided with a means for storing an extension number and a necessary message, so that when the called party of the called extension number is away, the content of the message of the called party is sent to the party who specified the extension number. A telephone device characterized in that transmission is automatically performed. 2. Claim 1, wherein the message means is provided with a message key input means and a message transfer means or a message transmission means in addition to the storage means.
Telephone equipment as described in Section. 3. The telephone device according to claim 1 or 2, wherein the message means is provided with a display means for confirming the key input content of the message. 4. Claims 1 and 2, in which the telephone is provided with a display means as a means for receiving message contents.
The telephone device according to paragraph 3 or paragraph 3. 5. The telephone device according to claim 1, 2 or 3, wherein a card-shaped display means is used as the means for receiving message contents.