JPS6118250A - Response waiting device for electronic exchange - Google Patents

Abstract

PURPOSE:To reduce the waste time of a caller by ringing a bell of a caller telephone set in standby by hook-on to inform a response at the response of an incoming telephone set. CONSTITUTION:When a number of an opposite telephone set is dialed by a telephone set 1 and a specific number is dialed while the bell of an incoming telephone set is rung, a central controller 3 discriminates it as an opposite party response waiting request while a handset hooks on, transmits a confirming tone to the caller telephone set 1 and the information corresponding to the caller and the incoming telephone set is stored into a corresponding storage device 6. When the telephone set at the incoming side hooks off, a terminal supervising device 2 is detected and it is informed to the central controller 3. The central controller 3 checks the corresponding storage device 6 to transmit a ringing signal and the response of the incoming side is informed to the caller telephone set 1.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a response waiting device used in an electronic exchange.

Structure of a conventional example and its problems FIG. 1 shows a conventional response waiting device for an electronic exchange. The configuration of this conventional example will be explained below with reference to FIG. 1. In FIG. 1, 1 is a telephone set, and 2 is a state monitoring device for monitoring the state of the telephone set 1. In FIG. Reference numeral 3 denotes a central control device, which receives the terminal status and dial information from the terminal control device 2, controls the switch 4, and executes the connection between the telephones 1. The central control device 3 also controls the ringing signal transmitting device 5 to send a ringing signal to the telephone 1 and ring the bell of the telephone I.

Next, the operation of the above conventional example will be explained. In FIG. 1, when telephone 1 goes off-hook and dials the number of the other party's telephone, terminal monitoring device 2 detects this and
The information is transmitted to the central control device 3.

The central control device 3 judges the dialed number and determines the telephone of the other party, and sends a ringing signal to the corresponding telephone of the other party via the ringing signal transmitting device 5 to ring the bell of the telephone. When a telephone that is ringing is off-hook, the terminal monitoring device 2 detects this and sends it to the central control device 3, which controls the switch 4.
The calling and receiving phones are connected to enable communication between the two parties. However, in the above conventional example, the calling party has to wait with the receiver on the receiver until the called party's telephone answers. There was a problem that it was not possible.

OBJECT OF THE INVENTION The present invention is intended to eliminate the problems of the above-mentioned conventional example.
The purpose of this system is to enable the calling party to wait for the called party to respond without having to hang up the telephone.

Structure of the Invention In order to achieve the above object, the present invention has a correspondence storage device in the memory of a central control unit that stores the calling telephone number and the called telephone number for waiting by hanging up the handset. , when the incoming phone answers a call, the calling phone goes on-hook and rings the bell of the calling phone to notify the other party that the incoming phone is answering. This has the effect of reducing wasted time for the caller.

DESCRIPTION OF EMBODIMENTS The configuration of an embodiment of the present invention will be described below with reference to the drawings.

FIG. 2 shows the configuration of an embodiment of the response waiting device of the present invention, where 1 is a telephone and 2 is a terminal monitoring device for monitoring the status of the telephone 1. In FIG. A central control device 3 receives telephone operator status and dial information from the terminal monitoring device 2, controls the switch 4, and connects the telephones 1. Furthermore, the central control device 3 is configured to be able to control the ringing signal transmitting device 5 to send out a ringing signal to the telephone 1 to ring a bell. Reference numeral 6 denotes a correspondence storage device which stores the correspondence between the calling telephone number and the called telephone number from which the receiver is hung up and waiting for a response.

Next, the operation of the above embodiment will be explained. In FIG. 2, when telephone 1 goes off-hook and dials the number of the other party's telephone, terminal monitoring device 2 detects this and notifies central control device 3 of this. The central control unit 3 judges the dialed number, determines the telephone of the called party, sends a ringing signal to the telephone of the called party, and rings the bell of the telephone. In this state, when a specific number is dialed on the calling party's telephone, the central control unit 3 determines that this is a request to hang up the receiver and wait for the other party to answer, and sends a confirmation tone to the calling party's telephone. Correspondence information between the calling telephone and the called telephone is stored in the correspondence storage device 6. When you turn off the telephone of the called party that is ringing, this is detected by the terminal monitoring device 2.
detects it and notifies the central control device 3. Central control device 3
checks the corresponding storage device 6, sends a ringing signal to the corresponding telephone of the calling party, rings the bell, and notifies the telephone of the calling party of the called party's response. When the telephone on the calling side is off-hook, the central controller 2 controls the switch 4 to form a communication path between the telephone on the calling side and the telephone on the called side, thereby establishing a conversation between the two.

In this embodiment, since it is possible to wait for the other party's response by putting down the receiver, the user has the advantage of being able to do other work until the other party's hands are free and responds.

Effects of the Invention The present invention has the above-described configuration, and provides the following effects.

(a) You can wait for the other party to answer while hanging up the phone, so you can use it in a place where you know that the answer will be slow (
For example, when you make a call to a shared chat room (for example, in a shared chat room), you do not have to hold the receiver until the other party answers, and you can do other work in the meantime.

(b) Furthermore, it is possible to make an on-hook meeting using a general telephone without using an expensive multi-function telephone, and the present invention has the advantage that it can be constructed at a relatively low cost as a whole.

[Brief explanation of drawings]

FIG. 1 is a block diagram of a conventional response waiting device for an electronic exchange, and FIG. 2 is a block diagram of a response waiting device for an electronic exchange according to an embodiment of the present invention. DESCRIPTION OF SYMBOLS 1... Telephone, 2... Terminal monitoring device, 3 Central control device, 4... Switch, 5... Ring signal transmitting device, 6
...Compatible storage device. Name of agent: Patent attorney Toshio Nakao and 1 other person
figure

Claims (1)

[Claims] a plurality of telephones, a terminal monitoring device that monitors the status of the telephones, a switch that connects the terminal monitoring device and the telephones and performs time division or space division, and a central control unit that controls the terminal monitoring device and the switch. A response waiting device for an electronic exchange consisting of a control device and a response storage device for storing telephones waiting for a response.