JPS58184859A - Incoming response system - Google Patents

Abstract

PURPOSE:To attain another job smoothly without exerting an overload to the 3rd party and a caller, by providing a means responding to a called party, even when the called party do not respond. CONSTITUTION:A storage device MU stores the number of a caller and the call time for a prescribed time through a caller B or A dialing the specific number when a called party A or B do not respond. A display device DIS displays information stored in the storage device MU to the called party A or B. The stored caller is called automatically through the called party A or B dialing the specific number. In the figure, SW is an exchange switch, IOT is an intra-office trunk, ORT is an outgoing register trunk, and GRT is a ring signal trunk, RBT is a ring tone generator, and CC is a central controller.

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to a call response system in a storage program controlled exchange.

Conventionally, when the called party does not respond, the only methods available are to use a no-response transfer method to transfer the caller to another contact or an attendant, or to send a message through a third party, or to call again by re-calling. It was not given to the caller. This has disadvantages in that it requires unnecessary effort for a third party who intervenes, and that the caller is required to dial over and over again until the called party answers.

An object of the present invention is to provide an incoming call response system that allows the called party to respond to the calling party even when the called party does not respond.

The incoming call response method of the present invention is a response method of a storage program control exchange, in which when the called party does not answer, the caller dials a specific number and the caller's number and ringing time are stored for a certain period of time. and a display device that displays the information stored in the storage device to the called party, and the called party automatically selects the memorized calling party by dialing a specific number. Next, an embodiment of the present invention will be described with reference to FIG.

In Figure 1, calling subscriber B (hereinafter referred to as subscriber B)
makes a call to called subscriber A (hereinafter referred to as subscriber A),
As an example, assume that subscriber A does not respond.

First, when subscriber A and subscriber B are both idle, when subscriber B calls subscriber A, subscriber BICH switch frame S
W's link ■, the ringing tone from the ejection sound generator 'LBT' through the trunk IOT link (Small), and the ringing signal generation lid RG for the subscriber A, calling (No. N trunk RGT,
A discharge signal is sent out via link (2). If subscriber A does not respond after a period of time has passed in this calling state,
Upon subscriber B's ringing, the central control unit CC restores the ring tone generator 1RBT that is sending out the ring tone to subscriber B, stops sending out the ringing tone, and instead activates the calling register trunk 0)tT to issue a special dial tone. The special beep generator t8DT sends out a special beep through the link (6) and the link (6).This beep is e3 received and sent to subscriber B.
dials a specific number, the calling register trunk O
Under the control of the central controller CC, the information received by the subscriber T stores the subscriber B's number and call time in the storage device MU. Meanwhile, the central control y4fllcc displays that the information is registered on the display device IItDIs connected to subscriber A, stops the dial tone (8DT) i being sent to subscriber B, and generates a service setting tone. Mounted $ST, link■.

The service setting sound is sent via the trunk IOT within the local station and link (■). Note that if subscriber B dials the number of another subscriber instead of a specific number, the intended subscriber can be called based on the normal connection operation.

On the other hand, when subscriber A checks subscriber B's information on the display device DIS and dials a specific number, the central control unit @c
Discharge signal trunk R()T based on subscriber B's number stored in cVi storage device 1MU.

Calling subscriber B via link (8) 0 Then,
``Subscriber A receives ringing tones from the ejection sound generators R and BT via the link C9), the internal trunk IOT, and the link (8). When subscriber B responds to this ejection, the central control unit iCC connects subscriber A and subscriber B via link (1), local trunk IOT, and link α), and stores it in the storage device MU. Memberships that have been remembered
At the same time, the ISO display of the display device 1') connected to the subscriber AK is deleted. 'df If subscriber B does not respond, the storage device MUK storage
The information of subscriber B who has been registered is saved, and the recall operation from subscriber A is possible. Subscriber A can operate as desired on the display device.Furthermore, if subscriber A does not perform a connection operation even after a certain period of time has passed since subscriber B registered, the central control
The installation fillCC is the subscription name B stored in the storage device MU.
Delete information 'fc. Furthermore, if the information for subscriber A does not remain in the storage device 1iMU, the display on the display device DIS containing information about subscriber AK is turned off.

In this way, the present invention enables the applicable &
1)? Since they are given the means to respond to their names, there is the effect that the Third Ministry and the Light Callers can carry out other tasks without being overloaded.

[Brief explanation of the drawing]

FIG. 1 is a new method diagram illustrating the connection state of the incoming call response method according to the present invention. A, B...Extension subscriber, SW...Exchange switch, I (J 'I'...Internal trunk, ORT...Outgoing register trunk, It
GT... Calling signal trunk, 1 (, B T...
...Ring tone generator, R, G... Ring tone generator, 5I) T... Special dial tone generator, 8
T...Service setting sound generator, CC...
・・Central control unit U%M, U・・・・Storage device,
DIS...Display device.

Claims (1)

[Claims] In the storage program control exchange, the calling party dials a specific number when the called party does not answer and stores the calling party's number and calling time for a certain period of time; A display device for displaying information stored in the incoming call response system is provided, and the called party automatically calls the stored caller by dialing a specific number.