JPH10302181A - Remote monitor device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a remote monitor device which reduces the work burden of corresponding personnel in a monitor center at the time of monitor processing with a terminal equipment. SOLUTION: This device has a portable terminal equipment 4, which is connected to a communication line 2 connecting a terminal equipment 1 monitoring the state of equipment and apparatus, and a monitor center 3, and a transmission means 30 which transmits peculiar information a monitor start instruction, or a monitor end instruction to the terminal equipment 1 based on a peculiar information request signal, a monitor start request signal, or a monitor end request signal from the portable terminal equipment 4 and consists of a center control part 3c and a communication control part 3d.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a remote monitoring apparatus in which a terminal connected to equipment of a building and a monitoring center are connected via a communication line.

[0002]

2. Description of the Related Art Generally, a remote monitoring device connects a terminal device so as to monitor the status of equipment installed in a monitored building, and connects a monitoring center via a communication line such as a telephone line to the terminal device. It is configured. When a new terminal device is connected to such a remote monitoring device, it is necessary to instruct the monitoring center and the terminal device to start monitoring after the installation of the terminal device is completed. In this regard, in the conventional remote monitoring device, a worker goes to a building provided with a terminal device for newly starting monitoring, and the worker calls a corresponding person at the monitoring center to start monitoring, The response staff of the monitoring center performs a monitoring start process based on this request, and transmits necessary information from the monitoring center to a new terminal device via a telephone line.

[0003]

However, in the conventional remote monitoring device, the monitoring center responding staff performs the monitoring start processing of a new terminal device. Therefore, the monitoring center responding staff newly monitors the terminal device. Every time it is provided, it is busy with telephone operations and operations for transmitting a monitoring start instruction to a new terminal device.

[0004] It is an object of the present invention to provide a remote monitoring device that reduces the work load on the corresponding staff of the monitoring center during the monitoring process by the terminal device.

[0005]

In order to achieve the above object, the present invention connects a terminal for monitoring the state of equipment and a monitoring center via a communication line, and connects the equipment from the monitoring center. In the remote monitoring device for monitoring, a portable terminal device connected to the communication line and a transmission unit for receiving a request signal from the portable terminal device and transmitting an instruction corresponding to the terminal device are provided in the monitoring center. It is characterized by the following.

[0006] As described above, the remote monitoring device of the present invention comprises:
Since the monitoring center is provided with a transmission means for transmitting information corresponding to the request signal from the mobile terminal device, the operator can use the mobile terminal device to send a unique information request signal and a monitoring start request to the monitoring center for initial setting. When a request signal such as a signal is transmitted, the transmission means of the monitoring center transmits the corresponding information to the terminal device without manual intervention, and the monitoring center transmits the information to the terminal device without requiring any manual operation as in the past. The related monitoring processing can be performed, and the work load of the corresponding staff of the monitoring center at the time of the monitoring processing can be reduced.

[0007]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram of a remote monitoring device according to an embodiment of the present invention. The terminal device 1 connected to the equipment of the monitored building is connected to the monitoring center 3 via the communication line 2, and the portable terminal device 4 brought by the worker who went to the monitored building is also connected to the communication line 2. By connecting the connection line 2 a to the terminal device 1, the terminal device 1 is connected to the monitoring center 3 via the communication line 2. The monitoring center 3
An input unit 3a for inputting monitoring information of each equipment connected to the terminal device 1, a storage unit 3b for storing monitoring information, and a storage unit for storing unique information of the terminal device 1 in response to a request from the portable terminal device 4. A central control unit 3c for reading from the terminal 3b and judging monitoring instruction information from the portable terminal device 4; and a communication control unit 3d for calling the terminal device 1 and transmitting unique information and the like via the communication line 2. The central control unit 3c and the communication control unit 3
The transmission means 30 is constituted by d.

On the other hand, the portable terminal device 4 has an input section 4a for inputting a monitoring information request signal, a unique information request signal, a test report result request signal, a monitoring start request signal, and the like.
, A communication control unit 4b for transmitting each request signal to the monitoring center 3 via the communication line 2, and a central control unit 4d for performing control. . The newly installed terminal device 1 includes a communication control unit 1b that receives the unique information and the monitoring start instruction from the monitoring center 3 via the communication line 2, and a storage unit that stores the unique information and the monitoring start instruction. 1c and a central control unit 1a for controlling the communication control unit 1b and the storage unit 1c.

The monitoring start procedure of the above-described remote monitoring apparatus will be described with reference to flowcharts shown in FIGS. now,
When the installation of the new terminal device 1 is completed and the monitoring start process of this terminal device 1 is performed, the worker connects the connection line 2 a of the portable terminal device 4 brought to the terminal device 1 side of the communication line 2. In this state, the worker inputs a monitoring information request signal from the input unit 4a using the portable terminal device 4 as step S1. That is, in step S2, the central control unit 4d of the mobile terminal device 4 determines whether the individual number assigned to the terminal device 1 and the telephone number of the monitoring center 3 are registered in the storage unit 4c. If these are not registered, the process returns to step S1, and if they are registered, step S3
The central control unit 4d makes a call to the monitoring center 3 via the communication line 2 from the communication control unit 4b based on the telephone number of the monitoring center 3 stored in the storage unit 4c. The signal is transmitted to the monitoring center 3.

The monitoring center 3 having received the monitoring information request signal determines whether or not the individual number in the monitoring information request signal is registered in the storage unit 3b from the central control unit 3c in step S5, and the registration is not performed. In this case, the process returns to the state of waiting for reception. If the information is registered, the central control unit 3c selects the monitoring information 10 related to the terminal device shown in FIG. 2 from the monitoring information in the storage unit 3b in step S6, and communicates this. The data is transmitted from the control unit 3d to the portable terminal device 4 via the communication line 2. The portable terminal device 4 that has received the monitoring information 10 transmitted from the monitoring center 3 stores the monitoring information 10 received in step S7 in the storage unit 4c, and then stores the information in step S7.
In step 8, the monitoring information 10 is displayed on the display unit 4e, and it is checked whether the contents of the monitoring information 10 such as the equipment name are correct.

After confirming the contents of the monitoring information 10, the operator inputs a unique information request signal for requesting unique information from the input section 4a of the portable terminal device 4 in step S9 shown in FIG. Then, in step S10, the central control unit 4d makes a call from the communication control unit 4b to the monitoring center 3 via the communication line 2 based on the telephone number of the monitoring center 3 stored in the storage unit 4c. Transmits a unique information request signal including the unique number to the monitoring center 3. The monitoring center 3 receiving this unique information request signal,
In step S12, the telephone is temporarily disconnected, and the central control unit 3c selects the terminal device 1 from the monitoring information 10 shown in FIG. 2 based on the individual number given to the newly installed terminal device 1 from the storage unit 3b.
A telephone call is made with reference to this telephone number, and the unique information 11 required for the initial setting, which is the setting to be performed when the terminal device 1 is newly installed as shown in FIG. 3, is transmitted from the communication control unit 3d to the communication line 2. To the terminal device 1 via the Internet. In step S13, the terminal device 1 that has received the unique information 11 transmitted from the monitoring center 3 stores the unique information 11 in the storage unit 1.
Stored in c.

Thereafter, in step S14, a test report is issued from the terminal device 1 to the monitoring center 3 in order to confirm whether all the monitored facilities are normally monitored. The signal of the test notification is stored in the storage unit 3b of the monitoring center 3 via the communication line 2. In order to confirm the result of the test issuance in step S15, the operator needs to use the portable terminal device 4.
Of the test report result request signal from the input unit 4a of the first step. At this time, in step S16, the central control unit 4d uses the communication control unit 4 based on the telephone number of the monitoring center 3 stored in the storage unit 4c.
b calls the monitoring center 3 via the communication line 2,
In step S17, the test report result request signal is sent to the monitoring center 3
Send to The test report result request signal is sent to the monitoring center 3
Is received, the central control unit 3c in step S18 of FIG.
Extracts a test result from the storage unit 3b, and transmits the test result from the communication control unit 3d to the portable terminal device 4 via the communication line 2. The portable terminal device 4 that has received the test result transmitted from the monitoring center 3 in this manner, proceeds to step S19.
After storing the test report result in the storage unit 4c in step S
Since the test result is displayed on the display unit 4e at 20, it can be confirmed based on this display.

If the test result is normal, the portable terminal device 4 sends a monitoring start request signal shown in FIG. That is, in step S21, the central control unit 4d of the mobile terminal device 4 uses the communication control unit 4b based on the telephone number of the monitoring center 3 stored in the storage unit 4c.
Makes a call to the monitoring center 3 via the communication line 2, and the portable terminal device 4 transmits a monitoring start request 12 shown in FIG. This monitoring start request 1
In step S23, the monitoring center 3 hangs up the telephone once, and in the central control unit 3c, from the monitoring information 10 of FIG. 2 relating to the individual number assigned to the newly installed terminal device 1 from the storage unit 3b, the terminal device A telephone call is made with reference to the telephone number 1 and a monitoring start instruction 13 shown in FIG. When the monitoring start instruction 13 is transmitted to the terminal device 1 in step S24, the monitoring center 3 starts monitoring the newly installed terminal device 1, and when the terminal device 1 receives the monitoring start instruction 13 in step S25, The monitoring process of the equipment in the building by the device 1 is started.

As described above, the above-described remote monitoring device transmits monitoring information to the portable terminal device 4 based on the monitoring information request signal from the portable terminal device 4 and also receives the unique information request signal from the portable terminal device 4. After transmitting the unique information to the terminal device 1 and performing a test report from the terminal device 1, the test report result is transmitted to the portable terminal device 4 based on the test report result request signal from the portable terminal device 4. Further, since the monitoring means 3 is provided with the transmission means 30 so as to transmit a monitoring start instruction to the terminal device 1 based on the monitoring start request signal from the portable terminal device 4, the monitoring center 3 performs human operations. The monitoring start processing of the terminal device 1 can be performed without the need, the conventional work at the time of the monitoring start processing can be omitted, and the labor of the corresponding staff of the monitoring center 3 can be saved. .

The remote monitoring apparatus in the above-described embodiment has been described with respect to the monitoring start processing when a new terminal apparatus 1 is laid. However, the same applies to the case where the monitoring is terminated for a terminal apparatus that is already monitoring. Can be performed. In this case, the monitoring termination request signal 14 shown in FIG. 9 is transmitted from the portable terminal device 4, and the transmission means 30 of the monitoring center 3 receiving this transmits the monitoring termination instruction 15 shown in FIG. 10 to the terminal device 1. By doing so, the same processing as described above can be performed to terminate the monitoring of the terminal device 1 without requiring any human operation at the monitoring center 3.

[0016]

As described above, the remote monitoring device of the present invention is based on a request signal such as a unique information request signal, a monitoring start request signal, or a monitoring end request signal from a portable terminal device, and responds to information corresponding thereto. Is provided in the monitoring center, so that the monitoring center can perform the monitoring process of the terminal device without requiring any human operation, and eliminates the conventional operation during the monitoring process. The work of the corresponding personnel can be reduced.

[Brief description of the drawings]

FIG. 1 is a block diagram of a remote monitoring device according to an embodiment of the present invention.

FIG. 2 is an explanatory diagram of monitoring information by the remote monitoring device shown in FIG.

FIG. 3 is an explanatory diagram of unique information by the remote monitoring device shown in FIG. 1;

FIG. 4 is a flowchart illustrating a part of a monitoring start process of the remote monitoring device illustrated in FIG. 1;

FIG. 5 is a flowchart showing a portion subsequent to the monitoring start process of the remote monitoring device shown in FIG. 4;

FIG. 6 is a flowchart showing a portion subsequent to the monitoring start process of the remote monitoring device shown in FIG. 5;

7 is an explanatory diagram of a monitoring start request by the remote monitoring device shown in FIG.

8 is an explanatory diagram of a monitoring start instruction by the remote monitoring device shown in FIG.

FIG. 9 is an explanatory diagram of a monitoring end request by the remote monitoring device shown in FIG. 1;

FIG. 10 is an explanatory diagram of a monitoring end instruction by the remote monitoring device shown in FIG. 1;

[Explanation of symbols]

 Reference Signs List 1 terminal device 2 communication line 3 monitoring center 3c central control unit 3d communication control unit 4 portable terminal device 4a input unit 4e display unit 30 transmission means

──────────────────────────────────────────────────の Continued on front page (51) Int.Cl. ⁶ Identification code FI H04Q 9/00 301 H04Q 9/00 301C 311 311W

Claims (4)

[Claims] 1. A remote monitoring device for connecting a terminal device for monitoring the status of equipment and a monitoring center via a communication line and monitoring the equipment from the monitoring center, wherein the mobile terminal connected to the communication line A remote monitoring device, comprising: a device; and a transmitting means for receiving a request signal from the portable terminal device and transmitting an instruction corresponding to the terminal device in the monitoring center. 2. The portable terminal device according to claim 1, wherein the portable terminal device is configured to be able to transmit a unique information request signal and a monitoring start request signal to the monitoring center, and the transmitting unit transmits the signal from the portable terminal device. A remote monitoring device configured to receive a unique information request signal and a monitoring start request signal and transmit the unique information and a monitoring start instruction to the terminal device. 3. The remote monitoring apparatus according to claim 1, wherein the request signal is a monitoring start request signal. 4. The remote monitoring device according to claim 1, wherein said request signal is a monitoring end request signal.