JPH10255107A - Automatic transaction device and method for registering priority financial institution name for transfer destination designation in the same device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To attain an operation by a staff, and to improve operability for a customer by designating the financial institution code of a financial institution to be registered as priority financial institution information. SOLUTION: The registration processing of priority financial institution information or the key display processing of the priority financial institution information are executed by the control of a main controlling part, and a necessary key inputting operation is performed by a staff by using the touch panel of an inside monitor with a touch panel. When a [manual operation stop] key displayed on the inside monitor with the touch panel is pressed (a step A1), a staff processing main menu is displayed (a step A2). When a [priority financial institution registration] key is pressed (a step A7), a priory financial institution registration list is displayed (a step A8). The priority financial institution to be registered or changed is selected, and any corresponding #1-#7 key is pressed (steps A10-16). Then, when a [setting] key is pressed (a step A17), the registration processing of the priority financial institution is ended.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction apparatus used in a bank or the like and a method for registering a name of a preferred financial institution designated as a transfer destination in the automatic transaction apparatus.

[0002]

2. Description of the Related Art In recent years, automatic institutions (ATMs) and the like have been used in financial institutions such as banks. Preferred financial institution information, such as the preferred financial institution name, was fixed.
The same priority financial institution name is displayed on the operation screen of the automated teller machine anywhere in the country.

[0003]

As described above, the conventional automatic transaction apparatus only has a preferred financial institution name fixed by a program. Therefore, despite the fact that the name of the preferred financial institution with a high frequency of use (frequency of transfer transactions) differs depending on the region or place where the automatic transaction apparatus is installed, only the fixed preferred financial institution name is displayed. However, there has been a problem that the operability of the automatic transaction apparatus by the customer is poor.

The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a preferred financial institution such as a preferred financial institution name in a preferred financial institution selection menu displayed on an operation screen during a transfer transaction. By automatically registering information through the internal monitor according to the installation environment, such as the region and installation location, by clerk processing, automatic transaction equipment that has improved operability for customers and priority financing for transfer destination designation in automatic transaction equipment The purpose is to provide a registration method for institution names.

[0005]

In order to solve the above-mentioned problems, an automatic transaction apparatus of the present invention includes a transfer transaction means for performing a cash transfer transaction to an account designated by a customer, and a transfer transaction by the transfer transaction means. A display means for displaying a plurality of financial institution name information for the customer to specify the account of the transfer destination, and a plurality of financial institution name information as priority financial institution information preferentially displayed on the display means Storage means for storing a financial institution code corresponding to the financial institution, and a financial institution code of a financial institution which can be operated by an attendant and which is desired to be registered as priority financial institution information in the storage means; A registration unit that enables information to be arbitrarily registered.

[0006] In the above apparatus, the registration means may include a confirmation means for confirming whether or not the financial institution code designated by the attendant is the same as the financial institution code stored in the storage means. It is characterized by having.

In the above-mentioned apparatus, the present invention is characterized in that the confirmation means confirms that the financial institution code designated by the attendant is not duplicated with the financial institution code stored in the storage means. A first processing unit for causing the storage unit to execute a process of storing a financial institution code, and a financial institution code designated by a clerk overlapping a financial institution code stored in the storage unit. A second processing means is provided for causing the clerk to again execute the process of designating the financial institution code when confirmed.

Further, the automatic transaction apparatus of the present invention provides a transfer transaction means for conducting a cash transfer transaction to an account designated by a customer, and when the customer conducts a transfer transaction by the transfer transaction means, the customer is required to make an account of the transfer destination. Display means for displaying a plurality of financial institution name information for designating the financial institution, and a financial institution corresponding to the plurality of financial institution names as priority financial institution information preferentially displayed on the first display means Storage means for storing codes; and a second means for reading out and displaying a list of all priority financial institution names corresponding to the financial institution codes stored in the storage means.
A first financial institution which is operable by a clerk and designates the name of a financial institution whose registration as priority financial institution information is to be changed among the priority financial institution names listed in the second display means. Designating means, second designating means operable by a staff member, and designating a financial institution code of a financial institution which is desired to be registered as priority financial institution information in the storage means, and a financial institution designated by the second designating means Changing means for changing the registration of the preferential financial institution information by performing a process of rewriting the code to a financial institution code corresponding to the registered preferential financial institution information designated by the first designation means. It is characterized by the following.

In the above-mentioned apparatus, the present invention is characterized in that the changing means determines whether or not the financial institution code specified by the second specifying means overlaps with the financial institution code stored in the storage means. It has a confirmation means for confirming the above.

In the above-mentioned apparatus, the present invention is characterized in that the confirmation means confirms that the financial institution code designated by the second designation means does not overlap with the financial code stored in the storage means. A first rewriting process for causing the storage means to execute a rewriting process of the financial institution code.
Processing means, and when it is confirmed that the financial institution code specified by the second specifying means overlaps with the financial institution code stored in the storage means, And a second processing means for executing a process of designating the financial institution code by the second designating means.

The method of registering the name of a preferred financial institution designated as a transfer destination in the automatic transaction apparatus according to the present invention is characterized in that, when a transfer transaction is performed by an automatic transaction apparatus which performs a cash transfer transaction to an account designated by the customer, When displaying a plurality of financial institution name information for designating a transfer destination account on the display means, a financial institution code corresponding to the plurality of financial institution name information is stored as priority financial institution information to be preferentially displayed. By specifying the financial institution code of the financial institution to be registered as the priority financial institution information in the storage means, it is possible to arbitrarily register the priority financial institution information in the storage means. And

In the above method, according to the present invention, when the financial institution code is stored in the storage means as the priority financial institution information, the designated financial institution code is duplicated with the financial institution code stored in the storage means. If the designated financial institution code is not the same as the financial institution code stored in the storage means, the financial institution is stored in the storage means. If the designated financial institution code is duplicated with the financial institution code stored in the storage means, a process for specifying the financial institution code is performed again. It is characterized by.

Further, the method of registering the name of a preferred financial institution designated as a transfer destination in the automatic transaction apparatus according to the present invention is characterized in that the automatic transaction apparatus which performs a cash transfer transaction to an account designated by the customer performs the transfer transaction when the customer performs the transfer transaction. When the customer displays a plurality of financial institution name information for designating a transfer destination account on the first display means, the financial institution corresponding to the plurality of financial institution names is preferentially displayed as priority financial institution information The codes are stored in a storage means, and all the priority financial institution names corresponding to the financial institution codes stored in the storage means are read out and listed on a second display means. Among the names of the preferred financial institutions listed in the means, specify the name of the financial institution whose registration as a preferred financial institution is to be changed, and specify the financial institution code of the financial institution that you want to register as preferred financial institution information in the storage means. The registration of the preferred financial institution information is changed by performing a process of designating and rewriting this designated financial institution code to a financial institution code corresponding to the designated preferred financial institution name as a feature to be changed. I do.

In the above method, according to the present invention, when the financial institution code is changed and registered in the storage means as the priority financial institution information, the financial institution code designated for change registration is stored in the storage means. It is checked whether the code is not duplicated with the code. If the result of this check shows that the financial institution code designated for change registration is not duplicated with the financial institution code stored in the storage means, The storage processing of the financial institution code is executed for the financial institution code, and if the financial institution code designated for change registration is the same as the financial institution code stored in the storage means,
It is characterized in that a process for designating a financial institution code is executed.

[0015]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is an external view of an automatic transaction apparatus according to an embodiment of the present invention. A substantially L-shaped operation panel 3 is formed on a front surface of a housing 2 of the automatic transaction apparatus 1 shown in FIG.
The vertical operation section 3a of the operation panel 3 is provided with a passbook insertion slot 4, a card insertion slot 5, and a slip issuing slot 6.

The horizontal operation section 3b of the operation panel 3 is provided with a deposit / withdrawal port 7 which also serves as a deposit / dispense port and a color CRT display section 9 with a touch panel. An opening / closing door 8 is provided in the deposit / withdrawal port 7. The color CRT display unit 9 with a touch panel displays operation guidance and the like in illustration characters and words to guide the customer according to the operation procedure. Therefore,
The customer inputs various types of transaction information such as a password, an amount, an account number, and approval / confirmation / cancellation of the transaction through a touch panel (not shown) based on the displayed operation guide and the like.

FIG. 2 is a block diagram showing a configuration of the automatic transaction apparatus 1 according to the embodiment of the present invention. The automatic transaction apparatus 1 shown in FIG. 2 includes a slip processing unit 11, a bill depositing / dispensing unit 12, a clerk unit 13, a magnetic card reader unit 14, a passbook printing unit 15, a coin depositing / dispensing unit 16, a voice guidance unit 17, and a customer service unit 18. , A main control unit 20, a power supply unit 21, a RAM 22, a floppy disk 23, and a transmission control unit 24.

The slip processing unit 11 issues a slip to the slip issuing port 6 and creates a copy journal.

The bill receiving / dispensing unit 12 and the coin receiving / dispensing unit 16 perform return / recovery of bills and coins which the customer has left behind, counting / loading of bills and coins, and the like.
The number of banknotes and coins stored in the safe is stored in the RAM 22.

The attendant unit 13 has an internal monitor 13a with a touch panel, is provided on the rear side of the automatic transaction apparatus 1, and displays the status of the apparatus 1 on the internal monitor 13a to a person engaged in operation of the apparatus 1. A clerk can input various operation instructions through a touch panel (not shown). As will be described later, registration of priority financial institution information such as a priority financial institution name is performed by the internal monitor 1 with a touch panel.
This is performed by an attendant using 3a.

The magnetic card reader 14 reads / writes information from / to various cards such as a magnetic card inserted through the card insertion slot 5. The card stores transaction information such as an account number unique to the customer as magnetic information.

The passbook printing unit 15 receives the passbook inserted from the passbook insertion slot 4, and reads / writes information from / to the magnetic stripe of the received passbook and prints the transaction contents.

The voice guidance unit 17 provides operation guidance to the customer by voice. The customer service unit 18 performs display control of the color CRT display unit 9 and input control of the touch panel.

The main control unit 20 is connected to each of the units described above, controls each unit based on the control program stored in the floppy disk 23, and controls the entire automatic transaction apparatus 1. The power supply unit 21 supplies power to each unit.

The transmission control unit 24 transmits and receives various information relating to transactions with customers with a host computer (not shown).

The remote monitor 25 is used to monitor the automatic transaction apparatus 1 from a distance, and displays substantially the same information as the internal monitor 13a of the attendant unit 13 under the control of the main control unit 20.

Next, the operation of the automatic transaction apparatus 1 according to the embodiment of the present invention will be described more specifically. FIG. 3 is a flowchart showing registration processing of preferential financial institution information used at the time of transfer transaction of the automatic transaction apparatus 1 according to the embodiment of the present invention;
FIG. 4 is a flowchart showing the key display processing of the preferential financial institution information in the preferential financial institution selection menu during the transfer transaction of the automatic transaction apparatus 1 according to the embodiment of the present invention.

The registration processing of the priority financial institution information and the key display processing of the priority financial institution information are executed under the control of the main control unit 20, but the necessary key input operation is performed by using the touch panel of the internal monitor 13a with a touch panel. Performed by attendants.

First, when the "manual pause" key displayed on the internal monitor 13a with a touch panel provided on the rear side of the automatic transaction apparatus 1 is pressed through the touch panel (step A1), the clerk processing main menu is set to the internal mode. Monitor 1
3a (step A2). Further, when the [Initial setting] key on the displayed clerk processing main menu is pressed (step A3), the initial setting menu is displayed on the internal monitor 1.
3a is displayed (step A4).

Further, when the "option setting" key on the displayed initial setting menu is pressed (step A5), the option menu is displayed on the internal monitor 13a (step A6). When the "Preferred financial institution registration" key on the displayed option menu is pressed (step A7), FIG.
The list of preferred financial institutions registered as shown in
(Step A8) When the preferred financial institution registration list shown in FIG. 5 is displayed, the preferred financial institution to be registered or changed is selected, and the corresponding # 1 to # 1 is selected.
Press any one of the # 7 keys (Steps A10 to A
16). In the list of registered financial institutions, # 1
The # 7 key displays the name of the financial institution. If the name of the financial institution has not been registered, a space is displayed. This bank name corresponds to the name of the bank where the automatic transaction apparatus 1 is installed. When the [Cancel] key is pressed (Step A9), Step A6
To return to the options menu and select [Settings].
When the key is pressed (step A17), the registration processing of the priority financial institution information is ended.

When any one of the # 1 to # 7 keys is pressed, a priority financial institution input menu as shown in FIG. 6 is displayed on the internal monitor 13a (step A18). A code (four digits) is input (step A19). If the priority financial institution information is not registered, "0000" is input.

In step A20, it is determined whether the input financial institution code is correct. If the input financial institution code is not correct, "data error" is displayed (step A23), and the process returns to step A18, where the priority financial institution input menu is displayed again.

If the input financial institution code is correct in step A20, it is determined in step A21 whether or not the input financial institution code is duplicated. If the entered financial institution code is duplicated, it means that the preferred financial institution name corresponding to the same financial institution code has already been registered.
Is displayed (step A23), the process returns to step A18, and the priority financial institution input menu is displayed again.

If the financial institution code input in step A21 is not duplicated, the financial institution code corresponding to the key selected and pressed in the priority financial institution registration list is rewritten to the input financial institution code (step S21). A22), the process returns to step A8, and the priority financial institution registration list is displayed again. The rewritten financial institution code is stored corresponding to the corresponding key number in the financial table as shown in FIG.

Here, the key display processing of the priority financial institution information in the priority financial institution selection menu at the time of the transfer transaction is performed as follows. Note that a later-described financial table (see FIG. 7) and all bank files are stored in the automatic transaction apparatus 1 in advance.

The initial value is set to n = 0 (step B
1) Then, n is increased by 1 (step B2). In step B3, it is determined whether or not the financial institution code stored corresponding to the n-th (financial table (n)) key number in the financial table is "0000". This is because, if the priority financial institution information is not registered, “0000” is input as the financial institution code on the input screen of the priority financial institution code shown in FIG. 6 and stored in the financial table.

In step B3, the financial table (n)
If the financial institution code is "0000", the priority financial institution information is not registered, and the display of the corresponding key is erased (step B7). That is, the corresponding key is not displayed on the screen.

In step B3, the financial table (n)
If the financial institution code is not "0000", the financial institution code corresponding to the financial institution such as each bank stored in the all bank file is searched based on this financial institution code (step B4).

In step B5, it is determined whether or not the financial institution code of the financial table (n) exists in all the bank files based on the search result in step S4. If the financial institution code of the financial table (n) does not exist in all the bank files, the display of the corresponding key is deleted (step B).
7). On the other hand, when the financial institution code of the financial table (n) exists in all the bank files, the corresponding financial institution name is displayed in the corresponding key.

In step B8, it is determined whether or not n is 7 or more. If n is smaller than 7, the process returns to step B2 and key display processing is performed until n becomes 7. If n is 7 or more, a priority financial institution selection menu as shown in FIG. 8 is displayed on the color CRT display unit 9 with a touch panel, and the key display processing ends.

In FIG. 8, the name of the bank where the automatic transaction apparatus 1 is installed is displayed on the [this bank name] key. Also, the registered preferred financial institution names are displayed in the # 1 to # 7 keys, but the keys in which the preferred financial institution names are not registered are not displayed since they are erased. Further, the [other financial institution] key is displayed unconditionally, and when the [other financial institution] key is pressed, the screen is switched to the next screen.

[0043]

As described above, according to the present invention, preferential financial institution information such as a preferential financial institution name in a preferential financial institution selection menu displayed on an operation screen at the time of a transfer transaction is determined. By prioritizing the registration by the attendant processing through the internal monitor according to the installation environment of the customer, the operability of the automatic transaction apparatus for the customer can be improved.

[Brief description of the drawings]

FIG. 1 is an external view of an automatic transaction apparatus according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of the automatic transaction device according to the embodiment of the present invention.

FIG. 3 is a flowchart showing a registration process of preferential financial institution information used at the time of the transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 4 is a flowchart showing key display processing of preferential financial institution information in a preferential financial institution selection menu during a transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 5 is a view showing a registration list screen of priority financial institution information used at the time of the transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 6 is a view showing an input screen of a financial institution code corresponding to priority financial institution information used at the time of the transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 7 is a view showing a financial table storing a financial institution code corresponding to priority financial institution information used at the time of the transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 8 is a diagram showing a preferred financial institution selection menu screen at the time of the transfer transaction of the automatic transaction apparatus according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Housing 2a Vertical operation part 2b Horizontal operation part 3 Operation panel 4 Passbook insertion slot 5 Card insertion slot 6 Slip issuing port 7 Deposit and withdrawal slot 8 Door 9 Color CRT display unit with touch panel 11 Slip processing unit 12 Bill entry and exit Money unit 13 Staff unit 13a Internal monitor with touch panel 14 Magnetic card reader unit 15 Passbook print unit 16 Coin deposit and withdrawal unit 17 Voice guidance unit 18 Customer service unit 20 Main control unit 21 Power supply unit 22 RAM 23 Floppy disk 24 Transmission control unit 25 Remote monitor

Claims (10)

[Claims] Claims: 1. A transfer transaction means for conducting a cash transfer transaction to an account designated by a customer, and a plurality of financial institution names for the customer to designate a transfer destination account when conducting a transfer transaction by the transfer transaction means. Display means for displaying information; storage means for storing a financial institution code corresponding to a plurality of financial institution name information as preferential financial institution information to be preferentially displayed on the display means; A registering means for arbitrarily registering the priority financial institution information in the storage means by designating the financial institution code of the financial institution to be registered as the priority financial institution information in the storage means; Trading equipment. 2. The registration device according to claim 1, wherein the registration device includes a confirmation device configured to confirm whether a financial institution code designated by a clerk is the same as a financial institution code stored in the storage device. The automatic transaction device according to claim 1. 3. The confirmation means, when it is confirmed that the financial institution code designated by the attendant is not duplicated with the financial institution code stored in the storage means, the confirmation means is provided to the storage means. First processing means for executing the storage processing of the institution code, and when it is confirmed that the financial institution code specified by the clerk overlaps with the financial institution code stored in the storage means, 3. A system according to claim 2, further comprising second processing means for executing a process for designating a financial institution code again.
An automatic transaction device according to item 1. 4. A transfer transaction means for performing a cash transfer transaction to an account designated by the customer, and when the customer performs a transfer transaction by the transfer transaction means,
First display means for displaying a plurality of financial institution name information for the customer to specify a transfer destination account; and a plurality of financial institutions as preferential financial institution information preferentially displayed on the first display means Storage means for storing a financial institution code corresponding to the name; second display means for reading out and displaying a list of all priority financial institution names corresponding to the financial institution code stored in the storage means; operable by a staff member And first designation means for designating the name of a financial institution whose registration as priority financial institution information is to be changed from among the preferential financial institution names listed in the second display means, A second designating means for designating a financial institution code of a financial institution to be registered as priority financial institution information in the storage means; and a financial institution code designated by the second designating means. And a changing means for changing the registration of the priority financial institution information by performing a process of rewriting the financial institution code corresponding to the already registered priority financial institution information designated by the designation means. Automatic transaction equipment. 5. The change means has a confirmation means for confirming whether the financial institution code designated by the second designation means does not overlap with the financial institution code stored in the storage means. The automatic transaction device according to claim 4, wherein: 6. The storage means, when it is determined that the financial institution code designated by the second designation means does not overlap with the financial code stored in the storage means, A first processing unit for executing a rewriting process of a financial institution code with respect to the financial institution code specified by the second specifying unit is duplicated with a financial institution code stored in the storage unit 6. A second processing means for causing a clerk to again execute a process of designating a financial institution code by the second designating means when the confirmation is made.
An automatic transaction device according to item 1. 7. A plurality of financial institution name information for a customer to specify a transfer destination account is displayed on a display means when a transfer transaction is performed by an automatic transaction apparatus for performing a cash transfer transaction to an account specified by the customer. In this case, the financial institution codes corresponding to the plurality of financial institution name information are stored in the storage means as the preferential financial institution information to be displayed preferentially, and it is desired to register the preferential financial institution information in the storage means A method for registering a name of a priority financial institution designated as a transfer destination in an automatic transaction apparatus, wherein priority financial institution information can be arbitrarily registered in the storage means by designating a financial institution code of the financial institution. 8. When a financial institution code is stored in the storage means as priority financial institution information, it is determined whether or not the designated financial institution code is the same as the financial institution code stored in the storage means. If the specified financial institution code does not overlap with the financial institution code stored in the storage means, the storage means executes the storage processing of the financial institution code in the storage means. If the designated financial institution code is the same as the financial institution code stored in the storage means, a process for designating the financial institution code is executed again. 7. The method for registering a name of a priority financial institution designated as a transfer destination in the automatic transaction apparatus according to 7. 9. When a customer performs a transfer transaction by an automatic transaction device that performs a cash transfer transaction to an account designated by the customer,
When the customer displays a plurality of financial institution name information for designating a transfer destination account on the first display means, the financial institution corresponding to the plurality of financial institution names is preferentially displayed as priority financial institution information The code is stored in the storage means, and all the priority financial institution names corresponding to the financial institution codes stored in the storage means are read out and listed on the second display means. In the preferred financial institution names listed in the means, specify the name of the financial institution whose registration as a preferred financial institution is to be changed, and specify the financial institution code of the financial institution to be registered as preferred financial institution information in the storage means. Then, by changing the designated financial institution code to a financial institution code corresponding to the designated preferential financial institution name, the registration of the preferential financial institution information is changed. Registration method of transfer destination designation of priority financial institution name in the automatic teller machine, wherein the door. 10. When a financial institution code is changed and registered as priority financial institution information in the storage means, the financial institution code designated for change registration does not overlap with the financial institution code stored in the storage means. If the result of this check shows that the financial institution code designated for change registration is not the same as the financial institution code stored in the storage means, the financial institution code is stored in the storage means. If the financial institution code designated for change registration is the same as the financial institution code stored in the storage means,
10. The method for registering a name of a priority financial institution designated as a transfer destination in the automatic transaction apparatus according to claim 9, wherein a process of designating a financial institution code is performed again.