JPH0821138B2 - In-room work management equipment in the building - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial field of application] The present invention relates to, for example, a hotel before cleaning, during cleaning,
Notify the front desk of the cleaning status of the room, such as being cleaned,
The present invention relates to an in-room work management facility used in a building, for example, when instructing a guest room to be cleaned based on the cleaning status and check-in / check-out status to rationalize the cleaning of the guest room.

[Conventional technology]

For example, as the guest room cleaning management facility of the hotel, each guest room is provided with a transmitter for transmitting room identification information, work start information, and work completion information set for each guest room,
A display device for displaying the guest room to be cleaned is provided in the linen room on each floor, and a cleaning status display device for displaying the cleaning status of the guest room based on the transmission information from the transmitter of the guest room at the front desk, and the linen room It is conventionally known that a display device is provided with a display information transmission device for transmitting display information (references cannot be given). That is, the cleaning status of the guest room can be grasped at the front desk, and each floor can be grasped. The linen room was able to receive instructions for the room to be cleaned. As the transmitter, the indoor telephone installed in the guest room is used. When the hook switch is turned on (the operation to pick up the transceiver), the outgoing signal from the indoor telephone is sent as room identification information, and the hook The work start information and the work completion information are transmitted by dialing with the switch ON.

[Problems to be solved by the invention]

However, when the conventional management equipment is used, although the manufacturing status of the guest room and the front desk can be seen at a glance, since it is not known which worker cleaned which room, troubles such as poor cleaning occurred in the guest room. In that case, it took time and effort to find the worker who cleaned the guest room with the trouble. Moreover, since the indication of the guest room to be cleaned is given by the display device installed in the linen room of at most one ratio on each floor, the display device is installed when receiving the instruction of the guest room to be cleaned next. I had to go back to the linen room, which was a waste of time and labor.

In short, conventional equipment had room for improvement in streamlining work management.

An object of the present invention is to provide an in-room work management facility in a building that can contribute to rationalization of work management.

[Means for solving problems]

The characteristic configuration of the in-room work management facility in the building according to the present invention is, for each of the plurality of work target rooms, room identification information set for each work target room, and worker identification information set for each worker, A transmitter for transmitting work start information and work completion information is provided, and an instruction receiver for receiving an instruction of a work target room to be worked is provided, and a room identification from the transmitter is provided in the management room. A work status display device for displaying the work status of each work target room based on the information, the work start information, and the work completion information is provided, and an instruction transmission for sending an instruction of the work target room to be worked to the instruction receiver Equipment
A recording device is provided for recording the room identification information and the worker identification information from the transmitter in association with each other. The action and effect are as follows.

[Work]

If not only room identification information, work start information, work completion information but also worker identification information is sent by the transmitter provided in the work target room so that the work status can be displayed by the work status display device in the management room. However, since the room identification information and the worker identification information are recorded in association with each other, it is of course possible to grasp the work status of all the work target rooms in the management room at one time, and by checking the records, the work target For each room, it is possible to know the worker who worked on the target room, and by processing the recorded information as appropriate, the work status of the worker, such as the number of target rooms where the worker worked, is easy. You can know Moreover, since the instruction receivers for instructing the work target room to be worked to the workers are installed in the respective work target rooms, the worker can indicate the work target room to be worked next in the work target room. The worker can be sent to the next work target room immediately after the work is completed.

〔The invention's effect〕

Therefore, according to the present invention, it is possible to easily and quickly know the relationship between the worker and the work target room in which the worker worked, and moreover, the labor and time required to move to the next work target room. Therefore, it helps to rationalize the work management as a whole, and in particular, there are many workers and work target rooms, and the work start time for the work target rooms is not fixed due to check-out and other reasons, making it very complicated. It is now possible to provide in-room work management equipment in the building that is useful for cleaning management of the hotel.

〔Example〕

 Next, examples of the present invention will be described.

As shown in FIG. 1, the s husband room (R ₁ to R _n), provided a transmitter (T ₁ through T _n) and instruction receiver (OR ₁ ~OR _n), room (R ₁ to R _n ) is provided with a work status display device (D) for indicating the cleaning status of the front (1) and the linen rooms (F _{1 to} F _n ) on each floor, a command transmission device (2) and a recording device (3). Configure the guest room cleaning management facilities of the hotel.

The transmitter (T ₁ ~T _n), rooms (R ₁ ~R _n) and the chamber identification information (RS ₁ ~RS _n) that is set for each, workers identification information set for each worker (WS _{1 to} WS _n ), work start information (S), and work completion information (E), and the instruction receivers (OR _{1 to} OR _n ) are the guest rooms to be worked next ( R _{1 to} R _n ) for receiving instructions, and these transmitters (T _{1 to} T _n ) and instruction receivers (OR _{1 to} OR _n ) are in the guest rooms (R _{1 to} R _n ). Indoor telephones (TE _1- T) installed in each
E _n ) is also configured for dual use.

The indoor telephones (TE _{1 to} TE _n ) have room identification information (RS _{1 to} RS _n ) when the hook switch is ON, and worker identification information (WS _{1 to} WS _n ) when dial operation is performed while the hook switch is ON. The work start information (S) and the work completion information (E) are transmitted via the exchanger (4), respectively.

The work status display device (D) includes room identification information (RS _{1 to} RS _n ) and work start information (S) among the information from the indoor telephones (TE _{1 to} TE _n ) via the exchanger (4). ) And work completion information (E), and check-in information (IN ₁ ) corresponding to each guest room (R _{1 to} R _n ) from the check-in / check-out management terminal (5) installed at the front desk (1) to iN _n) and on the basis of the check-out information (oUT ₁ ~OUT _n), displaying the presence or absence of necessity of cleaning for rooms (R ₁ ~R _n) respectively cleaning conditions and rooms (R ₁ ~R _n) respectively To do. Specifically, as shown in FIG. 2, the set of the red lamp (6), the blue lamp (7), and the guest room number plate (8) is the guest room (R ₁ ~
R _n ), a display panel (9) provided corresponding to each of the R _n ), and a red lamp (6) corresponding to the checkout information (OUT _{1 to} OUT _n ) are turned on to turn on the room identification information (RS _1). ~ RS _n ) and the corresponding blue lamp (7) while turning off the corresponding red lamp (6) based on the work start information (S).
Blinking, turn on the corresponding blue lamp (7) based on the room identification information (RS _{1 to} RS _n ) and work completion information (E), and respond based on the check-in information (IN _{1 to} IN _n ). And a control unit (10) for turning off the blue lamp (7). That is, the lighting of the red lamp (6) indicates that cleaning of the guest rooms (R _{1 to} R _n ) corresponding to the red lamp (6) is required, and the blinking of the blue lamp (7) indicates that the blue lamp (7) is to be cleaned. corresponding to room (R ₁ to R _n) is checked in that is being cleaned, and blue lamp lighting rooms corresponding to the blue light (7) of (7) (R ₁ to R _n) is already cleaned (use)
The fact that this is possible is indicated by turning off the blue lamp (7) and the red lamp (6) to indicate that the corresponding guest rooms (R _{1 to} R _n ) are in use. The check-in information (IN _{1 to} IN _n ) and check-out information (OUT _{1 to} OUT _n ) are the main computer (MC) of the hotel.
And, it is adapted to be inputted to the control unit (10) through the exchanger (4). The display board (9) is installed in each of the front desk (1) and the linen rooms (F _{1 to} F _n ) on each floor, and the display board (9) of the front (1) is in the guest room (R ₁ to
R _n ) shows the cleaning status of all rooms, and the display panel (9) of the linen room (F _{1 to} F _n ) displays the cleaning status of the guest rooms (R _{1 to} R _n ) on that floor. .

The instruction transmitting device (2) receives room identification information (RS _{1 to} R) from the indoor telephones (TE _{1 to} TE _n ) via the exchange (4).
S _n ), the worker identification information (WS _{1 to} WS _n ), the work start information (S), and the work completion information (E) based on the indoor telephone (TE ₁ to TE _n ) transmits a voice signal of the number of the guest room (R _{1 to} R _n ) to be cleaned next. Specifically, a voice synthesizer (12) that produces a voice signal of the number to be output to a telephone line, and a guest room (R _{1 to} R _n ) or a worker to be cleaned is selected based on the above information. At the same time, when the work completion information (F) is input,
And a control unit (13) for operating the voice synthesizer (12) so as to output the voice signal of the number of the selected guest room (R _{1 to} R _n ).

The recording apparatus (3), the indoor telephone through said exchanger (4) chambers identification information from _{(TE 1 ~TE n) (RS} 1 ~RS n) and worker identification information (WS ₁ to WS _n) And a work start time and a work completion time are recorded in association with each other. Specifically, a memory (14) for storing information and a printer (15)
And a control unit (16) for writing the above information into the memory (14) for each input and outputting the information to the printer (15) in response to an output request.

The control unit (10) of the work status display device (D),
The control unit (13) of the instruction transmission device (2) and the control unit (16) of the recording device (3) are configured by one CPU (17), and the CPU (17) turns on the hook switch. Only when the room identification information (RS _{1 to} RS _n ) is output, and the work start information (S) and the worker identification information (WS _{1 to} WS _n ) are sequentially output by the subsequent dial operation, these are accepted and hooked. Switch
When turned on, the room identification information (RS _{1 to} RS _n ) is output, and by the subsequent dial operation, work completion information (E) and worker identification information (WS _{1 to} W)
Only when S _n ) and are output in order, they are accepted.

 Next, continuous use of the equipment will be described.

[1] Room based on the display of the (R ₁ to R _n) of the indoor telephone (TE ₁ ~TE _n) indicating or display panel according to (9), going to room to be cleaned (R ₁ to R _n).

[2] Before starting cleaning, use the indoor telephone (TE _{1 to} TE _n )
Its room (R ₁ ~R _n) chamber identification information (RS ₁ ~RS _n) and the work start information (S) and the worker identification information of the operator (WS ₁ to W-
S _n ) to the computer (17).

[3] After cleaning, indoor telephone (TE _{1 to} TE _n )
In its room (R ₁ ~R _n) chamber identification information (RS ₁ ~RS _n) and the work completion information (E) and the worker identification information of the workers (WS ₁
~ WS _n ) to the computer (17) to be instructed by the guest room (R _{1 to} R _n ) to be cleaned next.

[Another embodiment]

 Another embodiment of the present invention will be described below.

[1] In the above embodiment, the transmitter (T _{1 to} T _n ) and the instruction receiver (OR _{1 to} OR _n ) are combined with the indoor telephone (TE _{1 to} TE _n ) so that the hotel is essentially I tried to send and receive information using the telephone line provided in the. However, in addition to the indoor telephone (TE _{1 to} TE _n ), the transmitter (T _{1 to} T _n ) and the instruction receiver (OR ₁ ~ OR _n ) may be provided and an information transmission / reception line may be provided.

[2] In the above embodiment, the application to the guest room cleaning management of the hotel is shown, but the management facility of the present invention can be applied to the patrol management of rooms of various buildings such as hospitals as well as cleaning.

[3] In the above embodiment, the instruction receiver (OR _{1 to} OR _n ) gives an instruction to the worker by voice, but it may be given by a display.

It should be noted that reference numerals are added to the claims for convenience of comparison with the drawings, but the present invention is not limited to the structures of the accompanying drawings by the entry.

[Brief description of drawings]

The drawings show an embodiment of an in-room work management facility in a building according to the present invention. FIG. 1 is a schematic configuration diagram, and FIG. (1) …… Management room, (2) …… Instruction sending device, (3) …… Recording device, (D) …… Work status display device, (R _{1 to} R _n ) …… Work target room, (T _{1 to} T _n ) …… Transmitter, (OR _{1 to} OR _n ) …… Instruction receiver.

Claims (1)

[Claims] 1. Room identification information (RS ₁ to R _n ) set for each of the plurality of work target rooms (R _{1 to} R _n ) for each work target room (R _{1 to} R _n ).
S _n ) and the worker identification information (WS ₁
~ WS _n ), work start information (S), and work completion information (E), transmitters (T _{1 to} T _n ) for transmitting the work target chamber (R _{1 to} R) _n ) is provided with an instruction receiver (OR _{1 to} OR _n ) for receiving the instruction, and the control room (1) is provided with room identification information (RS) from the transmitters (T _{1 to} T _n ).
_{1 to} RS _n ), work start information (S) and work completion information (E), and a work status display device (D) for displaying the work status of each of the work target chambers (R _{1 to} R _n ), The instruction receiver (OR _{1 to} OR _n ) is provided with an instruction transmitting device (2) for transmitting an instruction of the work target room (R _{1 to} R _n ) to be worked, and the transmitter (T _{1 to} T _n ) is provided. ) Room work management equipment in a building provided with a recording device (3) which records the room identification information (RS _{1 to} RS _n ) from the above) and the worker identification information (WS _{1 to} WS _n ) in association with each other.