JPH078918A - Method of automating operation for receiving request for commissioned transportation and delivery service - Google Patents

Abstract

PURPOSE: To expand the range of services, to convert the date and time of reception, etc., to bar codes and to leave the detailed evidence of reception by reforming the contents of the services in such a manner that a client assigns the service according to the guidance of a reception system in order to automate and unman the reception businesses and window businesses of consignment transportation and delivery businesses for postal items and home delivery services, etc. CONSTITUTION: The reception businesses and window businesses of the consignment transportation and delivery businesses are roughly divided to five blocks; (a) reception, (2) weight measurement, (3) fee survey, (4) fee collection and (5) trust. In the (a) reception, the client assigns the contents of the services desired to receive according to the guidance of a screen. In the (2) weight measurement, the weight is automatically measured. In the (3) fee survey, the fee is calculated by the information of the (1) reception and the (2) weight measurement and is displayed on the screen. In the (4) fee collection, the fee is collected by cash or a prepaid card and a receipt is issued. In the (5) trust, the date and time of the reception, weight, fee, etc., of the trusted object are converted to the bar codes and the seal thereof is issued and is automatically housed into the apparatus and the screen is returned to the initial state.

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for automating the acceptance of a consignment transportation / delivery business such as mail or home delivery service. [0002] Conventional consignment transportation such as postal or home delivery services
The reception work of the delivery business was handled manually by the staff in charge of the reception work when the staff in charge of the reception work was seconded at the window of the office of the service providing business or at the site where demand was generated. Therefore, it takes time and labor to assess the delivery fee and sort the delivery categories, and there are inconveniences such as waiting in line and being unable to receive services on holidays such as public holidays or after hours. As described above, in the conventional consignment transportation / delivery business of postal items, there is a drawback in that it takes too much time for the so-called reception work and sorting work before actually moving the postal items on the transportation system. was there. In order to solve this kind of shortcoming, we introduced a zip code of natural characters,
Reducing the labor of sorting work by mechanical processing,
Although we tried to speed it up, the system was not obligatory to enter the zip code, and because it was a natural character, it was often handwritten, and in some cases it could not be read by an optical reader. In case of omission of the description or unreadable postal code, the staff in charge must inevitably sort the place name in the address book with the naked eye, etc. It was insufficient as a measure to reduce the number of steps. Although registered mail and courier services are registered using bar codes, it is not a means for automating the reception work at this time. SUMMARY OF THE INVENTION The present invention has two purposes, one of which is a service that can be provided to the side of a client who wants to receive services of a home delivery transportation / delivery business. To expand the range of. That is, shortening the waiting time, simplifying the payment method by using a prepaid card, and leaving evidence of receipt by issuing a receipt. The first one is
It is to leave proof of acceptance on the side of the business that provides services of the consignment transportation and delivery business, and to simplify the delivery business, especially the classification business. A feature of the present invention is a reception system having a plurality of functions, and the breakdown of the functions can be broadly divided into five blocks of acceptance weight measurement fee assessment fee collection and acceptance. In the reception block, conventionally, the content of the service that the delivery requester wants to receive is verbally conveyed, whereas in the present invention, the delivery requester himself / herself specifies the content of the service that he wants to enjoy according to the guidance on the screen. The weight measurement block automatically measures the weight of mail items to be delivered. The charge assessment block calculates the charge based on the information specified in the reception block and the information obtained in the weight measurement block, and displays it on the screen. In the charge collection block, the charge is collected by cash or a prepaid card, and a receipt with the date and time of receipt is added. In the consignment block, the reception date and time for the consigned mail, etc.
Issue a sticker that is a bar code of the type of postal matter, the type of special handling, the postal code, the weight, and the fee, and attach it to the designated place. On the surface of the sticker, a charge in natural characters is also written so that it can be recognized by the naked eye. After issuing the receipt, printing the barcode, etc.,
The mail is automatically stored in the device, the screen is returned to the initial state, and the series of reception work is completed. [Function] Used for automating and unmanning the reception work and the window work of the consignment transportation / delivery business such as mail or courier service. [Embodiments] The functions of the reception system of the present invention will now be described for each block of acceptance weight measurement fee assessment fee collection entrustment for an embodiment in which the apparatus of the acceptance system according to the present invention is applied to a postal service. In the reception block, when the delivery requester himself puts the mail to be sent on the hopper, the reception system shifts from the "wait" state to the "run" state. Follow the instructions on the screen to distinguish between domestic and international flights (specify the destination country for international mail), payer (prepaid or cash on delivery), type of mail (type of mail, etc.), special handling Specify whether or not (normal, registered mail, express delivery, etc.) and zip code. In the weight measurement block, the reception system device automatically measures the weight of the mail on the hopper. In the charge assessment block, the charge is calculated based on the information specified in the reception block and the weight information of the mail to be delivered obtained in the weight measurement block, and displayed on the screen.
If you agree with the fee displayed on the screen, you can proceed to the next fee payment block, but you can cancel if you are not satisfied with the amount. In the fee payment block, the fee is paid by cash or a prepaid card. In the case of cash payment, the fee is collected from the cash inserted into the cash slot, and the type of postal mail, the presence or absence of special handling, the delivery fee, the change amount, and the clock installed in the reception system device are collected. Based on this, a receipt with the date and time of receipt will be issued and the change will be returned. In case of payment by prepaid card, the charge will be collected from the inserted prepaid card,
As in the case of cash, we will issue a receipt with the details of the reception, delivery fee, remaining amount and reception date and return the prepaid card. For both cash and prepaid cards, receipts will be given a receipt serial number in the order of receipt. In the consignment block, the date and time of receipt of the consigned mail, the type of mail, the type of special handling, the postal code, the weight, the fee,
And convert the same reception serial number given to the receipt into a barcode. Issue a sticker that prints these bar coded information and attach it to the designated place.
On the sticker, the receipt serial number in natural characters and the fee are also shown. When the receipt is issued and the barcode sticker is attached, the mail on the hopper is automatically stored in the device.
The screen display returns to the initial state as it waits for the next reception, and the reception work is completed. Although the present embodiment has mainly described an example of payment by the sender, in the case of cash on delivery, the procedure of the fee collection of this embodiment is skipped, and a color different from the case of payment by the sender specifying that it is cash on delivery. Complete by attaching the sticker to the mail. In other words, the basic part of the device for cash on delivery is exactly the same as that for payment by the sender, and this is nothing but an increase in the selection of services. The sorting of the delivery is performed mechanically by collecting the postal items stored in the reception system device of the present invention and then reading the postal code written on the bar code with a bar code reader. it can. The effects of the present invention are enjoyed orally by the delivery requester in the past in order to automate and unmanned the reception work and the window work of the consignment transportation / delivery business such as mail or courier service. According to the present invention, the contents of the desired service are changed so that the delivery requester himself or herself can specify the contents according to the guidance of the reception system while looking at the screen. As a result, the reception desk or person in charge of the reception work even if it is special handling such as express delivery or registered mail. 24 hours / day service can be provided 24 hours a day, 7 days a week without the need for staff. In addition to cash, you can also pay by prepaid card and receive a receipt with the date and time of receipt. It can be acknowledged that the range of services that the client can enjoy is expanded. Since the device of the present invention handles cash, it is desirable to install it near the reception desk in the office of the consignment transportation / delivery business from the viewpoints of theft prevention and maintenance management. However, if these security problems can be solved, the street corners can be solved. It is possible to provide advanced services in many places on behalf of the post, and it can contribute to increase the service contents and service opportunities of the consignment transportation and delivery business. In addition, we will provide a service for the home delivery transportation and delivery business by attaching a sticker printed on the date and time of reception, the type of postal matter, the type of special handling, the postal code, the weight, and the bar code printed. The effect of the present invention is that more detailed proof of reception is left for the business side, and that the use of a bar code makes it possible to further mechanize the delivery business, particularly the sorting business. Can be recognized. Also, according to the reception serial number, the receipt corresponding to the postal item with the sticker,
It can be used as evidence of mail delivery. Furthermore, with the reception system of the present invention as a terminal, all data generated during postal handling can be centrally managed online by a central computer. This method enables innovative rationalization of reception and counter services for outsourced transportation and delivery services such as postal services and courier services. In addition, barcodes attached to postal items commissioned from issued receipts and Since it is possible to retrieve equivalent detailed consignment information, the effect of the present invention can be recognized in that it has a strong evidence ability.

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Francis Brown             Gardens, New York, USA             Tay Hampton Road 115 (72) Inventor Takanori Kaizuka             26, 1-3-3 Toyosu, Koto-ku, Tokyo             Icorp Toyosu No.502

Claims (1)

[Claims] [Claim 1] In a consignment transportation / delivery business such as mail or courier service, the function of the reception work is divided into blocks including the reception weight measurement fee assessment fee collection contract, and each is automated. A method of automating the acceptance work of the consignment transportation / delivery business characterized by the system construction. [Claim 2] In the acceptance block, the delivery requester himself / herself specifies the content of the service he / she wants to enjoy according to the guidance on the screen. In the charge collection block, charges can be paid by prepaid cards in addition to cash, and receipts with the date and time of receipt can be received. In the consignment block, a sticker printed with a bar code printed on the date and time of acceptance, the type of postal matter, the type of special handling, the postal code, the weight, and the fee was attached to the consigned postal items, facilitating the mechanization of sorting work. [Claim 1] A method for automating a reception service of a consignment transportation / delivery business according to claim 1.