JPH0778279A - Automatic teller machine - Google Patents

Automatic teller machine

Info

Publication number
JPH0778279A
JPH0778279A JP5222606A JP22260693A JPH0778279A JP H0778279 A JPH0778279 A JP H0778279A JP 5222606 A JP5222606 A JP 5222606A JP 22260693 A JP22260693 A JP 22260693A JP H0778279 A JPH0778279 A JP H0778279A
Authority
JP
Japan
Prior art keywords
coin
coins
customer
unit
return
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP5222606A
Other languages
Japanese (ja)
Inventor
Takeshi Kaneko
武 金子
Yoshinori Sato
義則 佐藤
Shinya Kamagami
信也 鎌上
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Oki Electric Industry Co Ltd
Original Assignee
Oki Electric Industry Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Oki Electric Industry Co Ltd filed Critical Oki Electric Industry Co Ltd
Priority to JP5222606A priority Critical patent/JPH0778279A/en
Publication of JPH0778279A publication Critical patent/JPH0778279A/en
Pending legal-status Critical Current

Links

Abstract

PURPOSE:To prevent the trouble due to the erroneous feeding of coins by performing the discrimination of the authenticity of coins and denominations and the counting, temporarily saving coins which are discriminated as truths and displaying a screen guiding the input of the amount, the payment or the return of the coins which the coins are erroneously fed when paper money is received. CONSTITUTION:When coins are erroneously fed between the paper money guides of a paper money feeding reception part 15 when paper money is fed, the coins fall by selfweight to a passage 21a the through the hole of an under guide and the coins are guided one by one to a coin discrimination part 45 by a throat part. In the coin discrimination part 45, the discrimination of the authenticity of coins and denomination are performed. As for the coins discriminated as truths, the counting of the number is performed. A control part switches a switching blade so as to guide the coins to a passage 21b if the coins are true and temporarily saves the coins in a coin temporary saving part 46. The control makes a display part display phrases that the erroneously fed coins are returned or received and the amounts, etc., and performs the processings of the reception and return of the coins according to the instruction of a customer.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明は、金融機関の店頭等に設
置される現金自動取引装置に関するもので、特に紙幣投
入部に誤投入された硬貨を返却する硬貨返却機能を具備
した現金自動取引装置に関するものである。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automated teller machine installed at a store or the like of a financial institution, and in particular, an automated teller machine equipped with a coin return function for returning a coin that has been erroneously inserted into a bill insertion slot. It relates to the device.

【0002】[0002]

【従来の技術】図10は従来の自動取引装置の機能ブロ
ック図である。図において1は通帳記帳機、2はカード
リーダライタ(以下、カードR/W)とレシートプリン
タとから成るCRP部、3はCRT等の表示部、4は後
述するキーにより構成される入力操作部、5は紙幣入出
金機、6はこの紙幣入出金機5に設けられた硬貨検出回
路、7はこれら1〜6の構成要素を制御する制御部であ
る。
2. Description of the Related Art FIG. 10 is a functional block diagram of a conventional automatic transaction apparatus. In the figure, 1 is a passbook entry machine, 2 is a CRP section consisting of a card reader / writer (hereinafter referred to as a card R / W) and a receipt printer, 3 is a display section such as a CRT, and 4 is an input operation section composed of keys described later. 5 is a banknote deposit / withdrawal machine, 6 is a coin detection circuit provided in this banknote deposit / withdrawal machine 5, and 7 is a control unit for controlling these components 1 to 6.

【0003】図11は従来の自動取引装置の外観を示す
斜視図で、図において8は前記1〜7の要素を収納した
装置の筐体であり、この筐体8はその正面を接客部とし
て、この接客部には前記表示部3と共に以下に述べる9
〜18の要素が設けられている。9は預金通帳の挿入及
び返却を行う通帳挿入返却口で、その奥には前記通帳記
帳機が配設されており、金融機関から顧客に発行された
通帳が取引時にこの通帳挿入返却口9から挿入される
と、その通帳に取引内容を記帳し、取引が終了すると、
通帳を通帳挿入返却口9から顧客へ返却するようになっ
ている。
FIG. 11 is a perspective view showing the external appearance of a conventional automatic transaction apparatus. In the figure, reference numeral 8 is a housing of the apparatus that houses the elements 1 to 7, and the housing 8 has its front face as a customer service section. , This customer service section together with the display section 3 will be described below.
~ 18 elements are provided. Reference numeral 9 denotes a passbook insertion / return port for inserting and returning a deposit passbook, and the passbook entry machine is provided at the back of the passbook insertion / return port. When it is inserted, the transaction contents are recorded in the passbook, and when the transaction is completed,
The passbook is returned to the customer from the passbook insertion return port 9.

【0004】10はカード挿入返却口で、このカード挿
入返却口10の奥には前記CRP部2のカードR/Wが
設けられており、顧客によりカードがカード挿入返却口
9より挿入されると、該カードに書き込まれている磁気
データを読み取り、取引終了時に磁気データを更新して
カード挿入返却口から顧客へ返却するようになってい
る。
A card insertion / return port 10 is provided with a card R / W of the CRP section 2 at the back of the card insertion / return port 10. When a customer inserts the card through the card insertion / return port 9. The magnetic data written on the card is read, the magnetic data is updated at the end of the transaction, and the card is returned to the customer from the card insertion return port.

【0005】11は取引選択キーで、この取引選択キー
11により預貯金等の入金取引や支払い取引を指定する
ことができ、また12はテンキーで、このテンキー12
は暗証番号や支払い金額を置数するものである。更に1
3は預貯金取引時に取引を中止することなく続行を了承
したときに押下する確認キー、14は取引を中止すると
きに押下する取消キーで、これら各キー11〜13は前
記入力操作部4を構成しており、表示部3に表示される
操作誘導手順に従って顧客が操作することができるよう
になっている。
Reference numeral 11 is a transaction selection key, which can be used to specify a deposit transaction such as deposit and savings, and a payment transaction, and 12 is a ten-key pad, which is the ten-key pad 12.
Is a PIN code and a payment amount. 1 more
Reference numeral 3 denotes a confirmation key to be pressed when the user accepts the continuation without stopping the transaction during the deposit and savings transaction, 14 is a cancel key to be pressed when stopping the transaction, and each of these keys 11 to 13 constitutes the input operation unit 4. Therefore, the customer can operate in accordance with the operation guide procedure displayed on the display unit 3.

【0006】15は紙幣投入受け取り部で、預貯金等の
入金取引時に顧客による入金紙幣の投入や、投入された
紙幣のうち正常でないと鑑別された紙幣の返却、及び支
払い等の出金取引時における紙幣の支払い、更には入金
取引時において顧客により紙幣が投入された後、前記取
消キー14が押下されたときに紙幣の返却等を行う場所
である。
[0006] Reference numeral 15 denotes a bill insertion / receipt section, which is used by a customer for depositing deposit banknotes during deposit transactions such as deposits and savings, returning banknotes that have been identified as not normal among the deposited banknotes, and dispensing transactions such as payment. It is a place where payment of banknotes, and further, return of the banknotes when the cancel key 14 is pressed after the banknotes are inserted by the customer at the time of deposit transaction.

【0007】尚、この紙幣投入受け取り部15は前記C
RP部2のレシートプリンタにより取引明細が印字され
たレシートの放出部としても機能し、この紙幣投入受け
取り部15の奥に紙幣入出金機5が設けられている。1
6は硬貨投入受け取り部で、前記紙幣投入受け取り部1
5と同様に顧客による入金硬貨の投入や返却、及び出金
硬貨の支払い等を行う場所であり、その奥には図示しな
い硬貨入出金機が設けられていて、この硬貨入出金機よ
り取引金額に1円単位の端数が生じても、釣り銭を支払
ったり受け入れたりすることができるので、当該自動取
引装置は振込業務をも取り扱うことが可能となってい
る。
Incidentally, the bill insertion receiving portion 15 is the above-mentioned C
The bill depositing / dispensing machine 5 is provided at the back of the bill depositing / receiving unit 15, which also functions as a receipt discharging unit for receipts in which transaction details are printed by the receipt printer of the RP unit 2. 1
Reference numeral 6 denotes a coin insertion receiving unit, which is the bill insertion receiving unit 1
Similar to 5, it is a place for customers to insert and return coins received and pay out coins, and there is a coin depositing / dispensing machine (not shown) in the back, and the transaction amount from this coin depositing / dispensing machine. Even if a fraction of 1 yen occurs, the change can be paid or accepted, so that the automated teller machine can handle the transfer business.

【0008】17は顧客に対するメッセージや操作手順
及び注意等を音声によって顧客に知らせるためのスピー
カ、18は誤って紙幣投入受け取り部15に投入された
硬貨を顧客に返却するための硬貨返却部である。図12
は従来の自動取引装置の内部構造を示す概略側面図で、
図において21は紙幣投入受け取り部15に誤って投入
された硬貨を硬貨返却部18へ落とすための返却通路、
22は鑑別部、23は真券一時貯留部、24は偽券一時
貯留部、25と26は金種別金庫、27は損券金庫であ
る。
Reference numeral 17 is a speaker for notifying the customer of a message, operating procedure, caution, etc. to the customer by voice, and reference numeral 18 is a coin returning section for returning the coins mistakenly inserted into the bill insertion receiving section 15 to the customer. . 12
Is a schematic side view showing the internal structure of a conventional automatic transaction device,
In the figure, reference numeral 21 denotes a return passage for dropping coins mistakenly inserted into the bill insertion receiving portion 15 to the coin return portion 18,
22 is a discrimination section, 23 is a genuine bill temporary storage section, 24 is a fake bill temporary storage section, 25 and 26 are denomination safes, and 27 is an unfit note safe.

【0009】図13は紙幣投入受け取り部15の側面図
で、この図に見られるように紙幣投入受け取り部15は
シャッタ28によって外部と遮断されており、図示しな
いモータ等の駆動源により回転できるようになってい
る。この紙幣投入受け取り部15は、一定の間隔をあけ
て対向させた紙幣ガイド29a,29bと、顧客により
紙幣ガイド29a,29b間に投入された紙幣30を受
けるアンダーガイド31と、一方の紙幣ガイド29a側
に配置されたピッカローラ32と、このピッカローラ3
2と対向するように他方の紙幣ガイド29b側に配置さ
れたビルプレッシャ33と、このビルプレッシャ33が
アンダーガイド31上の紙幣30をピッカローラ32に
所定の荷重で押圧するように付勢力を与えるバネ34
と、このバネ34の付勢力に抗してビルプレッシャ33
をピッカローラ32から離す方向にレバー35を介して
動作させるモータ36と、前記一方の紙幣ガイド29a
とアンダーガイド31との間に形成された紙幣繰り出し
口Aに互いに対向するように配置されたホッピングロー
ラ37及びリバースローラ38を備えており、このホッ
ピングローラ37及びリバースローラ38は接触部での
回転方向が互いに逆になるようにしてピッカローラ32
により紙幣繰り出し口Aに送られてくる紙幣30の複数
枚重なった状態(重走)での取り込みを防止する重走防
止機構を構成している。
FIG. 13 is a side view of the bill insertion receiving portion 15. As shown in this drawing, the bill insertion receiving portion 15 is shielded from the outside by a shutter 28 so that it can be rotated by a drive source such as a motor (not shown). It has become. The bill insertion receiving unit 15 includes bill guides 29a and 29b that are opposed to each other at a constant interval, an under guide 31 that receives a bill 30 inserted between the bill guides 29a and 29b by a customer, and one bill guide 29a. Side picker roller 32 and this picker roller 3
The bill pressure 33 arranged on the other banknote guide 29b side so as to face 2 and the bill pressure 33 applies a biasing force to press the banknote 30 on the underguide 31 against the picker roller 32 with a predetermined load. Spring 34
And the bill pressure 33 against the biasing force of the spring 34.
36 which operates the lever 35 via the lever 35 in the direction away from the picker roller 32, and the one banknote guide 29a.
A hopping roller 37 and a reverse roller 38, which are arranged so as to face each other, are provided at a bill feeding opening A formed between the under guide 31 and the under guide 31, and the hopping roller 37 and the reverse roller 38 rotate at a contact portion. The picker rollers 32 are arranged so that their directions are opposite to each other.
Thus, an overrun prevention mechanism is configured to prevent the plurality of banknotes 30 sent to the banknote payout opening A from being taken in in an overlapping state (overrun).

【0010】また、紙幣投入受け取り部15は、入金取
引時等に顧客が紙幣30を紙幣ガイド29a,29b間
に投入する際の作業性を考慮して紙幣ガイド29a,2
9bが垂直線に対して所定の角度θ傾くように制御さ
れ、しかもこれにより紙幣ガイド29a,29b間に誤
って投入された硬貨39が紙幣繰り出し口Aに入りにく
くしている。
Further, the bill insertion receiving section 15 considers workability when the customer inserts the bill 30 between the bill guides 29a and 29b at the time of deposit transaction and the like, and the bill guides 29a and 2b are taken into consideration.
9b is controlled so as to be inclined at a predetermined angle θ with respect to the vertical line, and this prevents the coin 39 accidentally inserted between the banknote guides 29a and 29b from entering the banknote payout opening A.

【0011】そして、前記アンダーガイド31には前記
硬貨39を通すための孔を開け、この孔から硬貨39を
自重により返却通路21へ落下させて、これにより硬貨
39を除去するようにしている。図14は前記硬貨返却
部18の概略側面図で、図において40は発光素子、4
1はこの発光素子に対向して配置された受光素子であ
り、この両素子40と41は返却通路21を通過して硬
貨返却部18の平坦な底部に集積される硬貨39が硬貨
返却部18の底部のどの位置に有っても検知できるよう
に複数組設けられていて、各受光素子41の出力に基づ
いて図10に示した硬貨検出回路6が硬貨39の検出を
行うようになっている。
Then, a hole for passing the coin 39 is opened in the under guide 31, and the coin 39 is dropped into the return passage 21 by its own weight through the hole so that the coin 39 is removed. FIG. 14 is a schematic side view of the coin return unit 18, in which 40 is a light emitting element and 4
Reference numeral 1 denotes a light receiving element which is arranged so as to face the light emitting element. Both elements 40 and 41 pass through the return passage 21 and coins 39 accumulated on the flat bottom of the coin returning section 18 are returned to the coin returning section 18. A plurality of sets are provided so that they can be detected at any position on the bottom of the coin, and the coin detection circuit 6 shown in FIG. 10 detects the coin 39 based on the output of each light receiving element 41. There is.

【0012】42は硬貨返却部18の正面に設けられた
カバーで、上端が軸43により回転可能に支持され、ま
た下端は硬貨返却部18の正面下部に形成されたストッ
パ部44の内側に位置しており、従ってこのカバー42
は硬貨返却部18の内側に回転して開閉するものとなっ
ている。尚、カバー42は図示しないバネ等により下端
をストッパ部44に押しつける方向に付勢されている。
Reference numeral 42 denotes a cover provided on the front surface of the coin returning portion 18, the upper end of which is rotatably supported by a shaft 43, and the lower end of which is located inside a stopper portion 44 formed at the lower front portion of the coin returning portion 18. Therefore, this cover 42
Is opened and closed by rotating inside the coin return unit 18. The cover 42 is biased by a spring or the like (not shown) in a direction in which the lower end is pressed against the stopper portion 44.

【0013】ここで、上述した構成を有する装置の紙幣
の入金動作の概略を説明する。まず、顧客が取引選択キ
ー11を押下して取引を指定した後、通帳及びカードの
一方または両方を通帳挿入返却口9、カード挿入返却口
10に挿入するとシャッタ28が開き、そして顧客が紙
幣30を紙幣投入受け取り部15の紙幣ガイド29a,
29b間に一括投入すると前記シャッタ28が閉じる。
Here, an outline of a bill depositing operation of the apparatus having the above-mentioned structure will be described. First, after the customer depresses the transaction selection key 11 to specify the transaction, when one or both of the passbook and the card are inserted into the passbook insertion return slot 9 and the card insertion return slot 10, the shutter 28 opens, and the customer opens the banknote 30. Is a bill guide 29a of the bill insertion receiving unit 15,
When the shutters 28b and 29b are collectively closed, the shutter 28 is closed.

【0014】投入された紙幣30はピッカローラ32,
ホッピングローラ37,及びリバースローラ38の協動
により1枚づつ分離されて順次鑑別部22へ送られ、こ
の鑑別部22で真偽,金種,正損等の鑑別と斜行や2重
送り等の搬送異常の有無の検出、及び真券と鑑別された
紙幣の計数が行われた後、真券は真券一時貯留部23
へ、また偽券は偽券一時貯留部24へそれぞれ送られて
集積される。
The inserted bills 30 are picker rollers 32,
By the cooperation of the hopping roller 37 and the reverse roller 38, the sheets are separated one by one and sequentially sent to the discriminating section 22. In the discriminating section 22, discrimination of authenticity, denomination, damage, etc., and skew feeding, double feeding, etc. After the presence / absence of conveyance abnormality is detected and the bills discriminated from the genuine bills are counted, the genuine bills are temporarily stored in the genuine bill temporary storage unit 23.
And the counterfeit bills are sent to the counterfeit bill temporary storage unit 24 and accumulated.

【0015】そして、投入された紙幣30がすべて鑑別
部22を経て真券一時貯留部23と偽券一時貯留部24
に集積されると、偽券一時貯留部24に集積された偽券
が紙幣投入受け取り部15に搬送されて水平状態で待機
している紙幣ガイド29a,29b間に送り込まれ、紙
幣投入受け取り部15が回転して紙幣ガイド29a,2
9bが投入時と同じ状態に戻った後、シャッタ28が開
いて偽券の紙幣30が顧客に返却される。
All the inserted banknotes 30 pass through the discriminating section 22 and a genuine bill temporary storage section 23 and a counterfeit bill temporary storage section 24.
, The counterfeit notes accumulated in the counterfeit note temporary storage section 24 are conveyed to the banknote insertion receiving section 15 and fed between the banknote guides 29a and 29b which are on standby in the horizontal state, and the banknote insertion receiving section 15 Rotates and the bill guides 29a, 2
After 9b returns to the same state as when it was inserted, the shutter 28 is opened and the counterfeit bill 30 is returned to the customer.

【0016】また、正常と鑑別された紙幣の金額及び金
種の数量がそれぞれ操作誘導表示部12に表示され、顧
客がこれを確認して確認キー13を押下すると取引が成
立する。この間、真券一時貯留部23に集積された真券
が紙幣投入受け取り部15に搬送されて水平状態で待機
している紙幣ガイド29a,29b間に送り込まれ、紙
幣投入受け取り部15が回転して紙幣ガイド29a,2
9bが投入時と同じ状態に戻るが、このときシャッタ2
8は閉じた状態で待機する。
Further, the amount of money and the number of denominations of bills which have been discriminated as normal are respectively displayed on the operation guidance display unit 12, and when the customer confirms this and presses the confirmation key 13, the transaction is completed. During this time, the genuine bills accumulated in the genuine bill temporary storage unit 23 are conveyed to the bill insertion receiving unit 15 and fed between the bill guides 29a and 29b which are waiting in the horizontal state, and the bill insertion receiving unit 15 rotates. Banknote guide 29a, 2
9b returns to the same state as when it was turned on, but at this time the shutter 2
8 waits in a closed state.

【0017】そして、取引が成立すると紙幣ガイド29
a,29b間の紙幣30が再びピッカローラ32,ホッ
ピングローラ37及びリバースローラ38の協動により
1枚づつ分離されて順次鑑別部22へ送られ、この鑑別
部22により金種,正損等の鑑別を経た後、出金に利用
できる正券は金種別金庫25,26へ搬送されて金種別
に収納され、また、出金に利用できない損券は損券金庫
27へ搬送されて収納されるが、これらの処理の間に通
帳記帳機1により通帳に入金取引の明細が記帳されると
共にカードの磁気データがカードR/Wにより更新さ
れ、通帳及びカードがそれぞれ通帳挿入返却口8,カー
ド挿入返却口9から顧客へ返却される。
When the transaction is completed, the bill guide 29
The banknotes 30 between a and 29b are again separated one by one by the cooperation of the picker roller 32, the hopping roller 37, and the reverse roller 38, and are sequentially sent to the discriminating unit 22, which discriminates the denomination, the damage, and the like. After passing the discrimination, the genuine note that can be used for withdrawal is conveyed to the money-type safes 25 and 26 and stored according to the money type, and the unfit note that cannot be used for withdrawal is transferred to and stored in the unfit note safe 27. However, during these processes, the details of the deposit transaction are posted in the passbook by the passbook entry machine 1, the magnetic data of the card is updated by the card R / W, and the passbook and the card are inserted into the passbook return port 8 and the card are inserted, respectively. It is returned to the customer from the return port 9.

【0018】尚、通帳を用いない場合は、入金取引の明
細が印字されたレシートが紙幣投入受け取り部15に放
出されて顧客へ渡される。また、顧客が前記確認キー1
3を押下する代わりに取消キー14を押下した場合は取
引が中止され、シャッタ28が開いて真券の紙幣30が
返却されると共に、通帳及びカードがそれぞれ通帳挿入
返却口8,カード挿入返却口9から返却される。
When the passbook is not used, the receipt on which the details of the deposit transaction are printed is discharged to the bill insertion receiving section 15 and delivered to the customer. In addition, the customer can confirm the
When the cancel key 14 is pressed instead of pressing 3, the transaction is stopped, the shutter 28 is opened and the genuine bill 30 is returned, and the passbook and the card are the passbook insertion return port 8 and the card insertion return port, respectively. Returned from 9.

【0019】これらの一連の動作は制御部7により制御
される。ところで、上述した入金取引あるいは振込取引
等における紙幣投入時に、顧客により誤って硬貨39が
紙幣投入受け取り部15の紙幣ガイド29a,29b間
に投入されると、その硬貨39は自重によりアンダーガ
イド31に設けられた孔を通り、返却通路21へ落下す
る。
The series of operations described above is controlled by the controller 7. By the way, when the customer mistakenly inserts the coin 39 between the banknote guides 29a and 29b of the banknote insertion receiving unit 15 at the time of inserting the banknote in the deposit transaction or the transfer transaction described above, the coin 39 is guided to the under guide 31 by its own weight. It passes through the hole provided and falls into the return passage 21.

【0020】そして、落下した硬貨39が返却通路21
を通過して硬貨返却部18へと導かれ、その底部に集積
すると、発光素子40の光が遮られるので、このときの
受光素子41からの出力により硬貨検出回路6が硬貨3
9の存在を検出して制御部7に通知する。これにより制
御部7は、硬貨39が投入されたことと、その受け取り
を促す旨の文字や絵を表示部3に表示させ、これに加え
てスピーカ17により音声にて顧客に知らせる。
Then, the coin 39 that has fallen is returned to the return passage 21.
When the light is emitted from the light emitting element 40 when it is guided to the coin return section 18 and accumulated on the bottom of the coin, the coin detection circuit 6 causes the coin detection circuit 6 to output the coin 3.
9 is detected and the control unit 7 is notified. As a result, the control unit 7 displays on the display unit 3 that the coin 39 has been inserted and that the receipt of the coin 39 is prompted, and in addition to this, the speaker 17 notifies the customer by voice.

【0021】図15はこの硬貨検出時における表示部1
の表示例を示す図である。これにより顧客は硬貨返却部
18のカバー42を押し、矢印方向へ回転させて開き、
硬貨返却部18に集積された硬貨39を取り出すことで
返却が完了する。
FIG. 15 shows the display unit 1 when the coin is detected.
It is a figure which shows the example of a display of. As a result, the customer pushes the cover 42 of the coin return unit 18 and rotates it in the direction of the arrow to open it.
The return is completed by taking out the coins 39 accumulated in the coin return unit 18.

【0022】[0022]

【発明が解決しようとする課題】しかしながら、上述し
た従来の現金自動取引装置では、顧客により誤投入され
た硬貨の金種や枚数が不明な為、誤投入の硬貨を顧客が
取り忘れた場合、硬貨返却部内の硬貨がどの顧客のもの
なのか特定することができず、そのため顧客が後で誤投
入の硬貨の取り忘れに気付いて取りにきた場合、その顧
客に誤投入された硬貨を正確に返却することが不可能と
なってトラブルが発生すると言う問題点があった。
However, in the above-described conventional automatic teller machine, since the denomination and the number of coins that are mistakenly inserted by the customer are unknown, when the customer forgets to take the wrongly inserted coin, If it is not possible to identify which customer the coin in the coin return section belongs to, and if the customer later realizes that he / she has forgotten to pick up the mistakenly inserted coin, he / she can accurately identify the coin that was mistakenly inserted into that customer. There was a problem that it would be impossible to return it and trouble would occur.

【0023】本発明は、顧客が硬貨を誤投入することに
よるトラブルの発生を防止するとともに、顧客に対する
サービスの向上を図ることが可能な現金自動取引装置を
提供することを目的とするものである。
An object of the present invention is to provide an automatic teller machine which can prevent troubles caused by the customer's mistaken insertion of coins and can improve the service to the customer. .

【0024】[0024]

【課題を解決するための手段】この目的を達成するた
め、本発明は、顧客により紙幣投入部に投入された紙幣
の入金処理を行と共に、前記紙幣投入部に硬貨が誤投入
された場合、その硬貨を自重により紙幣投入部から落下
させて顧客へ返却する機能を有する現金自動取引装置に
おいて、前記紙幣投入部から落下した硬貨の真偽,金種
の鑑別,及び計数を行う硬貨鑑別部と、この硬貨鑑別部
を通過した硬貨を一時貯留する硬貨一時貯留部と、この
硬貨一時貯留部に一時貯留された硬貨を収納する硬貨収
納庫と、顧客に対して硬貨の返却を行う返却部と、この
返却部内の硬貨を検出する検出手段と、顧客が取り忘れ
た硬貨を収納する取り忘れ硬貨収納庫と、顧客に対する
表示を行う表示部と、入金または返却の指示を顧客に行
わせる入力手段と、前記紙幣投入部に誤投入され前記硬
貨鑑別部で真と鑑別されたときはその硬貨を前記硬貨一
時貯留部に一時貯留させると共に、その硬貨の金額と出
金または返却の入力を案内する画面を前記表示部に表示
させ、その後、顧客が前記入力手段により入金を指示し
たときは前記硬貨一時貯留部の硬貨を硬貨収納庫に収納
し、顧客が前記入力手段により返却を指示したときは前
記硬貨一時貯留部の硬貨を前記返却部に送り、更に前記
返却部に送られた硬貨が一定時間以上検出手段により検
出されたときは、前記返却部の硬貨を取り忘れ硬貨収納
庫に収納するように制御する制御手段とを具備したこと
を特徴とする。
In order to achieve this object, the present invention provides a process for depositing a bill inserted into a bill insertion portion by a customer, and when a coin is mistakenly inserted into the bill insertion portion, In an automatic teller machine having a function of dropping the coins from the banknote inserting section by its own weight and returning the coins to a customer, a coin discriminating section for performing authenticity of coins dropped from the banknote inserting section, discrimination of denomination, and counting. , A coin temporary storage unit for temporarily storing the coins that have passed through the coin discrimination unit, a coin storage unit for storing the coins temporarily stored in the coin temporary storage unit, and a return unit for returning the coins to the customer. , A detection means for detecting coins in the return section, a forgotten coin storage for storing coins forgotten by the customer, a display section for displaying to the customer, and an input means for instructing the customer to deposit or return the coin When, When the coin is mistakenly inserted into the bill insertion unit and is discriminated as true by the coin discrimination unit, the coin is temporarily stored in the coin temporary storage unit, and a screen for guiding the input of the amount and withdrawal or return of the coin is displayed. The coin is stored in the coin storage when the customer instructs the deposit by the input means, and then the coin is stored by the customer when the customer instructs the deposit by the input means. Send the coins of the temporary storage unit to the return unit, and when the coins sent to the return unit are detected by the detection means for a certain period of time or more, the coins of the return unit are forgotten to be stored in the coin storage And a control means for controlling.

【0025】[0025]

【作用】このような構成を有する本発明は、紙幣の入金
時に顧客により硬貨が誤投入された場合、その硬貨は自
重により紙幣投入部から落下して硬貨鑑別部で真偽,金
種の鑑別,及び計数が行われるので、これに基づいて制
御手段は、硬貨鑑別部で真と鑑別された硬貨を硬貨一時
貯留部に一時貯留させると共に、その硬貨の金額と出金
または返却の入力を案内する画面を表示部に表示させ、
そして顧客が前記入力手段により入金を指示したときは
前記硬貨一時貯留部の硬貨を硬貨収納庫に収納し、顧客
が入力手段により返却を指示したときは硬貨一時貯留部
の硬貨を返却部に送って顧客に返却し、更に前記返却部
に送られた硬貨が一定時間以上検出手段により検出され
たときは、顧客による硬貨の取り忘れと判断して返却部
の硬貨を取り忘れ硬貨収納庫に収納するように制御す
る。
According to the present invention having such a structure, when a customer mistakenly inserts a coin when depositing a bill, the coin falls from the bill inserting section due to its own weight, and the coin discriminating section discriminates between authenticity and denomination. , And counting is performed. Based on this, the control means causes the coin discriminator to temporarily store the coin discriminated as true in the coin temporary storage portion and guides the input of the amount and withdrawal or return of the coin. The screen you want to display on the display,
When the customer instructs the deposit by the input means, the coin in the coin temporary storage section is stored in the coin storage, and when the customer instructs the return by the input means, the coin in the coin temporary storage section is sent to the return section. When the coin sent to the return section is detected by the detection means for a certain period of time or more, the customer judges that the coin has been forgotten and stores the coin in the return section in the coin storage box. Control to do.

【0026】従ってこれによれば、紙幣の入金時に顧客
により紙幣投入部に誤投入された硬貨を顧客が返却部か
ら取り忘れた場合、その誤投入された硬貨の金額を硬貨
鑑別部の鑑別データから知ることができると共に、取引
時にカード等により確認した顧客のデータと照合するこ
とで、取り忘れた顧客を特定することもできるので、顧
客が後で誤投入の硬貨の取り忘れに気付いて取りにきた
場合、その顧客に誤投入された硬貨を正確に返却するこ
とが可能となり、トラブルの発生を防止することができ
る。
Therefore, according to this, when the customer forgets to take the coin erroneously inserted into the bill insertion part by the customer at the time of depositing the bill from the return part, the amount of the erroneously inserted coin is discriminated by the discrimination data of the coin discrimination part. It is also possible to identify the customer who has forgotten to collect it by collating it with the data of the customer confirmed with a card etc. at the time of transaction, so when the customer realizes that he / she has forgotten to collect the coin that was wrongly inserted later, In this case, it is possible to correctly return the coin that was mistakenly inserted into the customer, and it is possible to prevent the occurrence of trouble.

【0027】また、顧客が誤投入した硬貨を鑑別,計数
後、硬貨一時貯留部に貯留し、顧客が入金を希望した場
合は、その誤投入硬貨を入金することもできるように便
宜を図っているため、顧客に対するサービスの向上にも
なる。
Moreover, after the coins mistakenly inserted by the customer are discriminated and counted, the coins are stored in the coin temporary storage unit, and if the customer desires to deposit, the mistakenly inserted coins can be deposited for convenience. Therefore, it also improves the service to customers.

【0028】[0028]

【実 施 例】以下に図面を参照して実施例を説明す
る。尚、以下の説明において、従来例と同一の構成につ
いては同一符号を付し、その説明は省略する。図1は本
発明による現金自動取引装置を示す概略側断面図、図2
は図1の実施例の機能ブロック図である。
[Examples] Examples will be described below with reference to the drawings. In the following description, the same components as those of the conventional example will be designated by the same reference numerals, and the description thereof will be omitted. 1 is a schematic side sectional view showing an automatic teller machine according to the present invention, FIG.
2 is a functional block diagram of the embodiment of FIG. 1. FIG.

【0029】図1において45は硬貨鑑別部で、紙幣投
入受け取り部(紙幣投入部)15から落下して送られて
くる誤投入された硬貨の形状や材質をパターン認識し
て、硬貨の真偽,金種を鑑別する機能と、枚数を係数す
る機能を備えている。46は前記硬貨鑑別部45により
鑑別された硬貨を一時貯留する硬貨一時貯留部、47は
誤投入硬貨を収納する着脱可能に設けられた硬貨収納
庫、48は誤投入された硬貨を顧客へ返却するための返
却部、49は前記返却部48の直下に配置された取り忘
れ硬貨収納庫である。
In FIG. 1, reference numeral 45 denotes a coin discriminating unit, which recognizes the shape and material of the coin which is erroneously inserted and which is dropped from the bill insertion receiving unit (banknote insertion unit) 15 and is sent for authenticity of the coin. , It has a function to distinguish denominations and a function to count the number of coins. Reference numeral 46 is a coin temporary storage unit for temporarily storing the coins discriminated by the coin discriminating unit 45, 47 is a detachable coin storage for storing erroneously inserted coins, and 48 is a erroneous coin returned to the customer. A return unit 49 for storing the coins is an uncollected coin storage box disposed immediately below the return unit 48.

【0030】21a〜21eは誤投入硬貨を通過させる
第1〜第5の通路で、ここで第1の通路21aは前記紙
幣投入受け取り部15と硬貨鑑別部45とを結ぶように
設けられ、第2の通路21bは前記硬貨鑑別部45と硬
貨一時貯留部46とを結ぶように設けられ、第3の通路
21cは硬貨一時貯留部46と硬貨収納庫47とを結ぶ
ように設けられ、第4の通路21dは前記硬貨一時貯留
部46と返却部48とを結ぶように設けられ、更に第5
の通路21eは前記硬貨鑑別部45と返却部48とを結
ぶように設けられている。
Reference numerals 21a to 21e denote first to fifth passages for passing erroneously inserted coins, wherein the first passage 21a is provided so as to connect the bill insertion receiving portion 15 and the coin discriminating portion 45, The second passage 21b is provided so as to connect the coin discriminating portion 45 and the coin temporary storage portion 46, and the third passage 21c is provided so as to connect the coin temporary storage portion 46 and the coin storage 47. The passage 21d is provided so as to connect the coin temporary storage portion 46 and the return portion 48, and further, the fifth passage
The passage 21e is provided so as to connect the coin discriminating unit 45 and the returning unit 48.

【0031】50aと50bは切り替えブレードで、一
方の切り替えブレード50aは前記第2の通路21bと
第5の通路21eとの切り替えを行うように、また別の
一方の切り替えブレード50bは前記第3の通路21c
と第4の通路21dとの切り替えを行うように配置され
ている。図3は前記返却部48と取り忘れ硬貨収納庫4
9を示す概略側面図である。
50a and 50b are switching blades, one switching blade 50a is for switching between the second passage 21b and the fifth passage 21e, and another switching blade 50b is for the third switching blade 50b. Passage 21c
And the fourth passage 21d are arranged to be switched. FIG. 3 shows the return section 48 and the forgotten coin storage 4
It is a schematic side view which shows 9.

【0032】図において51は返却部48の底部を成す
シャッタで、後述する駆動機構により矢印B方向へ移動
し、返却部48の直下に設けられた取り忘れ硬貨収納庫
49を開閉するようになっている。52は返却部48の
正面に位置するように装置の筐体8に設けられたカバー
であり、従来のものと同様に開閉するように構成されて
いる。
In the figure, reference numeral 51 denotes a shutter which forms the bottom of the return unit 48, which is moved in the direction of the arrow B by a drive mechanism described later to open and close an uncollected coin storage 49 provided directly below the return unit 48. ing. Reference numeral 52 denotes a cover provided on the housing 8 of the apparatus so as to be located in front of the return unit 48, and is configured to open and close like a conventional cover.

【0033】53は発光素子40より発せられた光を受
光素子41へ反射する反射鏡で、前記シャッタ51に取
り付けられている。この発光素子40と受光素子41及
び反射鏡53は、硬貨39が返却部50の底部つまりシ
ャッタ51上のどの位置にあっても検知できるように複
数組設けられていて、各受光素子41の出力に基づいて
図2に示した硬貨検出回路6が硬貨39の検出を行うよ
うになっており、本実施例ではこの発光素子40と受光
素子41,反射鏡53,及び図2に示した硬貨検出回路
6によって硬貨39を検出する検出手段が構成されてい
る。
Reference numeral 53 is a reflecting mirror which reflects the light emitted from the light emitting element 40 to the light receiving element 41, and is attached to the shutter 51. A plurality of sets of the light emitting element 40, the light receiving element 41, and the reflecting mirror 53 are provided so that the coin 39 can be detected at any position on the bottom of the return section 50, that is, on the shutter 51, and the output of each light receiving element 41. The coin detection circuit 6 shown in FIG. 2 detects the coin 39 based on the above. In this embodiment, the light emitting element 40, the light receiving element 41, the reflecting mirror 53, and the coin detection shown in FIG. The circuit 6 constitutes detection means for detecting the coin 39.

【0034】図4は前記シャッタ51を駆動する駆動機
構の側面図で、図5はその正面図である。図において5
4aと54bは筐体8内に設けられた左右一対のフレー
ムで、このフレーム54a,54b間に前記取忘れ硬貨
収納庫49が着脱可能に取り付けられている。
FIG. 4 is a side view of a drive mechanism for driving the shutter 51, and FIG. 5 is a front view thereof. 5 in the figure
Reference numerals 4a and 54b denote a pair of left and right frames provided in the housing 8, and the forgotten coin storage 49 is detachably attached between the frames 54a and 54b.

【0035】55aと55bはシャッタ51の両側に回
転自在に設けられたベアリング、56aと56bは前記
ベアリング55aと55bの外側に位置するようにシャ
ッタ51に取り付けられたラックであり、前記ベアリン
グ55a,55bは前記フレーム54a,54bに設け
られた溝に移動自在に嵌合している。57は前記フレー
ム54a,54bに回転自在に支持されたシャフト、5
8aと58bは前記ラック56a,56bと噛み合うよ
うに前記シャフト57の両端に取り付けられたピニオン
ギアで、このピニオンギャ58aと58bが図2に示し
たモータ59により回転することでシャッタ51はラッ
ク56a,56bと一体に矢印B方向に移動する。
55a and 55b are bearings rotatably provided on both sides of the shutter 51, and 56a and 56b are racks attached to the shutter 51 so as to be located outside the bearings 55a and 55b. 55b is movably fitted in grooves formed in the frames 54a and 54b. 57 is a shaft rotatably supported by the frames 54a and 54b,
Reference numerals 8a and 58b denote pinion gears attached to both ends of the shaft 57 so as to mesh with the racks 56a and 56b. When the pinion gears 58a and 58b are rotated by the motor 59 shown in FIG. It moves in the direction of arrow B together with 56b.

【0036】図6は前記硬貨鑑別部49の概略正面図
で、図において60は紙幣投入受け取り部15に誤投入
された硬貨39を1枚づつ鑑別部49に通過させるため
に硬貨鑑別部45の上部に設けられたスロート部であ
る。尚、本実施例では顧客が硬貨39を誤投入した場
合、その入金または返却の指示を入力する入力手段とし
て図7に示した取引選択キー11が用いられるようにな
っている。
FIG. 6 is a schematic front view of the coin discriminating section 49. In FIG. 6, reference numeral 60 denotes a coin discriminating section 45 for passing coins 39 erroneously inserted into the bill input receiving section 15 to the discriminating section 49 one by one. It is a throat part provided on the upper part. In this embodiment, when the customer mistakenly inserts the coin 39, the transaction selection key 11 shown in FIG. 7 is used as an input means for inputting an instruction to deposit or return the coin 39.

【0037】図7は硬貨誤投入時の表示画面を示す図、
図8は誤投入時硬貨返却時の表示画面を示す図、図9は
異物返却時の表示画面を示す図であり、次にこの図7〜
図9と共に図1〜図6を参照して上述した構成の作用に
ついて説明する。まず、顧客が取引選択キー11を押下
して取引を指定した後、通帳及びカードの一方または両
方を通帳挿入返却口、カード挿入返却口に挿入すると紙
幣投入受け取り部15のシャッタが開き、そして顧客が
紙幣を紙幣投入受け取り部15の紙幣ガイド間に一括投
入すると前記シャッタが閉じ、従来と同様に紙幣に入金
処理が行われるが、前記紙幣投入時に顧客により誤って
硬貨39等が紙幣投入受け取り部15の紙幣ガイド29
a,29b間に誤投入されると、その硬貨39等自重に
よりアンダーガイド31(図11参照)に設けられた孔
を通って第1の通路21aへ落下し、この導出路21a
を通ってスロート部60により1枚づつ硬貨鑑別部45
に案内される。
FIG. 7 shows a display screen when coins are erroneously inserted,
FIG. 8 is a diagram showing a display screen when the coin is returned at the time of wrong insertion, and FIG. 9 is a diagram showing a display screen when the foreign substance is returned.
The operation of the above-described configuration will be described with reference to FIGS. 1 to 6 together with FIG. 9. First, after the customer presses the transaction selection key 11 to specify a transaction, and when one or both of the passbook and the card is inserted into the passbook insertion return port or the card insertion return port, the shutter of the bill insertion receiving unit 15 opens, and the customer When the banknotes are batch-inserted between the banknote guides of the banknote insertion receiving unit 15, the shutter is closed and the banknotes are deposited as in the conventional case. However, when the banknotes are inserted, the customer mistakenly inserts the coin 39 or the like into the banknote insertion receiving unit. 15 banknote guide 29
When the coin is mistakenly inserted between a and 29b, the coin 39 or the like falls into the first passage 21a through the hole provided in the under guide 31 (see FIG. 11) due to its own weight, and the lead-out passage 21a.
Through the throat section 60, the coin discriminating section 45 one by one
Will be guided to.

【0038】硬貨鑑別部45では硬貨39等の真偽,金
種の鑑別が行われ、その結果、真と鑑別された硬貨39
は枚数の計数が行われる。この鑑別及び計数結果は制御
部7に通知され、これに基づいて制御部7は真の硬貨3
9であれば切り替えブレード50aがその硬貨39を第
2の通路21bへ案内するように切り換えられ、これに
より硬貨39は第2の通路21bを通って硬貨一時貯留
部46へ一時貯留される。
The coin discriminating section 45 discriminates the coin 39, etc. from the truth and denomination, and as a result, the coin 39 discriminated as true.
Is counted. This discrimination and counting result is notified to the control unit 7, and based on this, the control unit 7 causes the true coin 3
If it is 9, the switching blade 50a is switched so as to guide the coin 39 to the second passage 21b, whereby the coin 39 is temporarily stored in the coin temporary storage portion 46 through the second passage 21b.

【0039】また、制御部7は、硬貨が誤投入されたこ
とと、誤投入硬貨を返却するか入金するかの文言と金額
等を表示部3に図7に示した例のように表示させると共
に、スピーカ17(図11参照)により音声にて顧客に
知らせる。これにより顧客は、所定の取引選択キー11
を押下して硬貨の入金または返却の指示を装置に入力す
る。
Further, the control unit 7 causes the display unit 3 to display, as in the example shown in FIG. 7, the fact that a coin has been erroneously inserted, the wording of whether to return the erroneously inserted coin or the amount of money, and the like. At the same time, the speaker 17 (see FIG. 11) notifies the customer by voice. As a result, the customer can select the predetermined transaction selection key 11
Press to enter the coin deposit or return instruction into the device.

【0040】ここで、顧客により入金が指示された場
合、制御部7により切り替えブレード50bが硬貨を第
3の通路21cに案内するように切り換えられ、これに
より硬貨一時貯留部46内の硬貨は第3の通路21cを
通って硬貨収納庫71へ収納される。この入金硬貨の金
額は入金紙幣の金額と合算され、取引データの処理が行
われる。
Here, when the customer instructs the deposit, the control unit 7 switches the switching blade 50b so as to guide the coin to the third passage 21c, whereby the coin in the coin temporary storage unit 46 is changed to the first coin. The coins are stored in the coin storage 71 through the third passage 21c. The amount of the deposited coin is summed with the amount of the deposited banknote, and the transaction data is processed.

【0041】また、顧客により返却が指示された場合
は、制御部7により切り替えブレード50bが硬貨を第
4の通路21dに案内するように切り換えられ、これに
より硬貨保留部70内の硬貨は第4の通路21dを通っ
て返却部48へ落下する。そして、制御部7により表示
部3に受け取りを促す文言やイラストが図8に示した例
のように表示され、これにより顧客は従来と同様に収納
部のカバー52を押し開けて返却部48から硬貨39を
抜き取る。
When the customer instructs to return the coin, the control unit 7 switches the switching blade 50b so as to guide the coin to the fourth passage 21d, whereby the coin in the coin holding unit 70 becomes the fourth coin. It passes through the passage 21d and falls to the return unit 48. Then, the control unit 7 displays on the display unit 3 a message or an illustration prompting the user to receive the message, as in the example shown in FIG. 8, whereby the customer pushes the cover 52 of the storage unit open and returns it from the return unit 48 as in the conventional case. Remove the coin 39.

【0042】このとき発光素子40と受光素子41によ
り、返却部48内の硬貨の有無を検知しているため、返
却部48の硬貨39が顧客により抜き取られると、その
抜き取りが硬貨検出回路6により制御部7に通知され、
これにより表示部3での表示が終了される。顧客が硬貨
39を取忘れた場合、つまり表示部3の表示後、一定の
時間が経過しても返却部48の硬貨39が検知センサに
よりより検知されている場合、制御部7は取忘れと判断
し、モータ59を駆動する。
At this time, the light emitting element 40 and the light receiving element 41 detect the presence or absence of coins in the return section 48. Therefore, when the coin 39 in the return section 48 is removed by the customer, the removal is performed by the coin detection circuit 6. Notified to the control unit 7,
This ends the display on the display unit 3. If the customer forgets to take the coin 39, that is, if the coin 39 of the return unit 48 is still detected by the detection sensor even after a certain time has elapsed after the display of the display unit 3, the control unit 7 determines that the coin 39 has been forgotten. Judgment is made and the motor 59 is driven.

【0043】これにより、ピニオン58a,58bが回
転して、このピニオン58a,58bと噛み合ったラッ
ク56a,56bと一体に返却部48の底部を成すシャ
ッタ51が移動して開くため、返却部48内の硬貨39
は取り忘れ硬貨収納庫49内に落下して収納される。
尚、この取り忘れ硬貨39の鑑別,計数データは制御部
7により図示しない所定のメモリ等に記憶されるか、あ
るいは紙幣の取引データと共にセンタのホストコンピュ
ータ等に送られる。
As a result, the pinions 58a and 58b rotate, and the shutter 51 forming the bottom of the return section 48 moves integrally with the racks 56a and 56b meshed with the pinions 58a and 58b to open. Coins 39
Is dropped and stored in the coin storage 49.
The discrimination and count data of the uncollected coins 39 are stored in a predetermined memory or the like (not shown) by the control unit 7, or are sent to the host computer or the like of the center together with the bill transaction data.

【0044】一方、硬貨鑑別部49により偽の鑑別され
た硬貨があった場合、つまり硬貨以外の異物が誤投入さ
れた硬貨鑑別部49により偽と鑑別された場合、制御部
7により切り替えブレード50aが異物を第5の通路2
1eへ案内するように切り換えられ、これにより異物は
第5の通路21eを通って返却部48へ落下する。そし
て、制御部7により表示部3に異物の抜き取りを促す文
言やイラストが図9に示した例のように表示され、これ
により顧客は収納部のカバー52を押し開けて返却部4
8から異物を抜き取る。
On the other hand, when there is a coin that has been falsely discriminated by the coin discriminating unit 49, that is, when a coin discriminating unit 49 in which a foreign substance other than coins has been erroneously inserted is discriminated as false, the control unit 7 causes the switching blade 50a. The foreign matter through the fifth passage 2
It is switched to guide to 1e, whereby the foreign matter falls through the fifth passage 21e to the return section 48. Then, the control unit 7 causes the display unit 3 to display a message or an illustration prompting the removal of the foreign matter as in the example shown in FIG. 9, whereby the customer pushes the cover 52 of the storage unit open and returns the return unit 4.
Remove foreign matter from 8.

【0045】尚、顧客が異物を取り忘れた場合は、シャ
ッタ51を開いて取り忘れ硬貨収納庫49内に収納する
ことも可能である。
If the customer forgets to take the foreign matter, it is possible to open the shutter 51 and store the foreign matter in the coin storage 49.

【0046】[0046]

【発明の効果】以上説明したように本発明は、紙幣の入
金時に顧客により硬貨が誤投入された場合、その硬貨を
自重により紙幣投入部から落下させて硬貨鑑別部で真
偽,金種の鑑別,及び計数を行い、これに基づいて制御
手段は、硬貨鑑別部で真と鑑別された硬貨を硬貨一時貯
留部に一時貯留させると共に、その硬貨の金額と出金ま
たは返却の入力を案内する画面を表示部に表示させ、そ
して顧客が前記入力手段により入金を指示したときは前
記硬貨一時貯留部の硬貨を硬貨収納庫に収納し、顧客が
入力手段により返却を指示したときは硬貨一時貯留部の
硬貨を返却部に送って顧客に返却し、更に前記返却部に
送られた硬貨が一定時間以上検出手段により検出された
ときは、顧客による硬貨の取り忘れと判断して返却部の
硬貨を取り忘れ硬貨収納庫に収納するように制御するも
のとしている。
As described above, according to the present invention, when a customer mistakenly inserts a coin at the time of depositing a banknote, the coin is dropped from the banknote depositing section by its own weight and the coin discriminating section determines whether the coin is true or false. Discrimination and counting are performed, and based on this, the control means temporarily stores the coins that have been discriminated as true by the coin discriminating unit in the coin temporary storage unit and guides the input of the amount of coins and withdrawal or return. A screen is displayed on the display unit, and when the customer instructs the deposit by the input means, the coins of the coin temporary storage unit are stored in the coin storage, and when the customer instructs the coin return by the input unit, the coin temporary storage Coins sent to the return section and returned to the customer, and when the coins sent to the return section are detected by the detection means for a certain period of time or longer, it is determined that the customer has forgotten to collect the coins and the coins in the return section Forgot coins It is assumed to be controlled so as to be accommodated in the pay box.

【0047】従ってこれによれば、紙幣の入金時に顧客
により紙幣投入部に誤投入された硬貨を顧客が返却部か
ら取り忘れた場合、その誤投入された硬貨の金額を硬貨
鑑別部の鑑別データから知ることができると共に、取引
時にカード等により確認した顧客のデータと照合するこ
とで、取り忘れた顧客を特定することもできるので、顧
客が後で誤投入の硬貨の取り忘れに気付いて取りにきた
場合、その顧客に誤投入された硬貨を正確に返却するこ
とが可能となり、トラブルの発生を防止することができ
るという効果が得られる。
Therefore, according to this, when the customer forgets to take the coin erroneously inserted into the bill insertion section by the customer at the time of depositing the bill from the return section, the amount of the erroneously inserted coin is determined by the discrimination data of the coin discrimination section. It is also possible to identify the customer who has forgotten to collect it by collating it with the data of the customer confirmed with a card etc. at the time of transaction, so when the customer realizes that he / she has forgotten to collect the coin that was wrongly inserted later, In this case, it is possible to correctly return the coin that was mistakenly inserted into the customer, and it is possible to obtain the effect of preventing the occurrence of trouble.

【0048】また、顧客が誤投入した硬貨を鑑別,計数
後、硬貨一時貯留部に貯留し、顧客が入金を希望した場
合は、その誤投入硬貨を入金することもできるように便
宜を図っているため、顧客に対するサービスを向上でき
るという効果も得られる。
In addition, after the coins mistakenly inserted by the customer are discriminated and counted, the coins are stored in the coin temporary storage unit, and if the customer desires to deposit, the mistakenly inserted coins can be deposited. As a result, it is possible to improve the service to customers.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明による現金自動取引装置を示す概略側断
面図である。
FIG. 1 is a schematic side sectional view showing an automatic teller machine according to the present invention.

【図2】図1の実施例の機能ブロック図である。FIG. 2 is a functional block diagram of the embodiment of FIG.

【図3】図1の実施例の返却部と取り忘れ硬貨収納庫を
示す概略側面図である。
FIG. 3 is a schematic side view showing a return unit and a forgotten coin storage in the embodiment of FIG.

【図4】図1の実施例のシャッタを駆動する駆動機構の
側面図である。
FIG. 4 is a side view of a drive mechanism that drives the shutter of the embodiment of FIG.

【図5】図4の機構の正面図である。5 is a front view of the mechanism of FIG.

【図6】図1の実施例の硬貨鑑別部を示す概略正面図で
ある。
6 is a schematic front view showing a coin discriminating unit of the embodiment of FIG. 1. FIG.

【図7】図1の実施例の硬貨誤投入時の表示画面を示す
図である。
7 is a diagram showing a display screen when coins are erroneously inserted in the embodiment of FIG.

【図8】図1の実施例の誤投入時硬貨返却時の表示画面
を示す図である。
8 is a diagram showing a display screen at the time of returning coins at the time of incorrect insertion in the embodiment of FIG.

【図9】図1の実施例の異物返却時の表示画面を示す図
である。
9 is a diagram showing a display screen at the time of returning a foreign substance in the embodiment of FIG.

【図10】従来例を示す機能ブロック図である。FIG. 10 is a functional block diagram showing a conventional example.

【図11】従来例の外観を示す斜視図である。FIG. 11 is a perspective view showing an appearance of a conventional example.

【図12】従来例の内部構造を示す概略側面図である。FIG. 12 is a schematic side view showing an internal structure of a conventional example.

【図13】従来例における紙幣投入受け取り部の側面図
である。
FIG. 13 is a side view of a bill insertion receiving unit in a conventional example.

【図14】従来例における硬貨返却部の概略側面図であ
る。
FIG. 14 is a schematic side view of a coin return unit in a conventional example.

【図15】従来例における硬貨検出時の表示部の表示例
を示す図である。
FIG. 15 is a diagram showing a display example of a display unit when a coin is detected in a conventional example.

【符号の説明】[Explanation of symbols]

5 紙幣入出金機 6 硬貨検出回路 7 制御部 15 紙幣投入受け取り部 21a〜21e 第1〜第5の通路 45 硬貨鑑別部 46 硬貨一時貯留部 47 硬貨収納庫 48 返却部 49 取り忘れ硬貨収納庫 51 シャッタ 5 Banknote depositing / dispensing machine 6 Coin detection circuit 7 Control part 15 Banknote input / receiving part 21a-21e 1st-5th passage 45 Coin discrimination part 46 Coin temporary storage part 47 Coin storage 48 Return part 49 Forgotten coin storage 51 Shutter

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】 顧客により紙幣投入部に投入された紙幣
の入金処理を行うと共に、前記紙幣投入部に硬貨が誤投
入された場合、その硬貨を自重により紙幣投入部から落
下させて顧客へ返却する機能を有する現金自動取引装置
において、 前記紙幣投入部から落下した硬貨の真偽,金種の鑑別,
及び計数を行う硬貨鑑別部と、 この硬貨鑑別部を通過した硬貨を一時貯留する硬貨一時
貯留部と、 この硬貨一時貯留部に一時貯留された硬貨を収納する硬
貨収納庫と、 顧客に対して硬貨の返却を行う返却部と、 この返却部内の硬貨を検出する検出手段と、 顧客が取り忘れた硬貨を収納する取り忘れ硬貨収納庫
と、 顧客に対する表示を行う表示部と、 入金または返却の指示を顧客に行わせる入力手段と、 前記紙幣投入部に誤投入され前記硬貨鑑別部で真と鑑別
されたときはその硬貨を前記硬貨一時貯留部に一時貯留
させると共に、その硬貨の金額と出金または返却の入力
を案内する画面を前記表示部に表示させ、その後、顧客
が前記入力手段により入金を指示したときは前記硬貨一
時貯留部の硬貨を硬貨収納庫に収納し、顧客が前記入力
手段により返却を指示したときは前記硬貨一時貯留部の
硬貨を前記返却部に送り、更に前記返却部に送られた硬
貨が一定時間以上検出手段により検出されたときは、前
記返却部の硬貨を取り忘れ硬貨収納庫に収納するように
制御する制御手段とを具備したことを特徴とする現金自
動取引装置。
1. A banknote inserted into a banknote slot by a customer is deposited, and when a coin is mistakenly inserted into the banknote slot, the coin is dropped by its own weight from the banknote slot and returned to the customer. In an automated teller machine having a function to perform, the authenticity of coins dropped from the bill insertion section, discrimination of denomination,
And a coin discriminating unit that performs counting, a coin temporary storage unit that temporarily stores coins that have passed through the coin discriminating unit, a coin storage that stores coins temporarily stored in this coin temporary storage unit, and a customer A return section for returning coins, a detection means for detecting coins in this return section, a forgotten coin storage for storing coins forgotten by the customer, a display section for displaying to the customer, and a receipt or return Input means for instructing the customer to make an instruction, and when the coin is incorrectly inserted into the bill insertion part and is discriminated as true by the coin discrimination part, the coin is temporarily stored in the coin temporary storage part, and the amount and the amount of the coin are output. A screen for guiding the input of money or return is displayed on the display unit, and thereafter, when the customer instructs the deposit by the input means, the coins of the coin temporary storage unit are stored in the coin storage, and the customer inputs the coin. When the coin is instructed to be returned by a step, the coin in the coin temporary storage unit is sent to the returning unit, and when the coin sent to the returning unit is detected by the detecting means for a certain time or more, the coin in the returning unit is returned. An automated teller machine, comprising: a control unit that controls to store the forgotten coins.
JP5222606A 1993-09-07 1993-09-07 Automatic teller machine Pending JPH0778279A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP5222606A JPH0778279A (en) 1993-09-07 1993-09-07 Automatic teller machine

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP5222606A JPH0778279A (en) 1993-09-07 1993-09-07 Automatic teller machine

Publications (1)

Publication Number Publication Date
JPH0778279A true JPH0778279A (en) 1995-03-20

Family

ID=16785098

Family Applications (1)

Application Number Title Priority Date Filing Date
JP5222606A Pending JPH0778279A (en) 1993-09-07 1993-09-07 Automatic teller machine

Country Status (1)

Country Link
JP (1) JPH0778279A (en)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH1079074A (en) * 1996-09-05 1998-03-24 Oki Electric Ind Co Ltd Coin inputting and outputting machine
JP2007034936A (en) * 2005-07-29 2007-02-08 Oki Electric Ind Co Ltd Automatic transaction device
JP2011253280A (en) * 2010-06-01 2011-12-15 Oki Electric Ind Co Ltd Cash processor
JP2015125588A (en) * 2013-12-26 2015-07-06 沖電気工業株式会社 Consumer transaction facility
JP2017168022A (en) * 2016-03-18 2017-09-21 グローリー株式会社 Coin processor
JP2021047669A (en) * 2019-09-19 2021-03-25 グローリー株式会社 Currency processing device, currency processing system, and currency processing method

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH1079074A (en) * 1996-09-05 1998-03-24 Oki Electric Ind Co Ltd Coin inputting and outputting machine
JP2007034936A (en) * 2005-07-29 2007-02-08 Oki Electric Ind Co Ltd Automatic transaction device
JP2011253280A (en) * 2010-06-01 2011-12-15 Oki Electric Ind Co Ltd Cash processor
JP2015125588A (en) * 2013-12-26 2015-07-06 沖電気工業株式会社 Consumer transaction facility
JP2017168022A (en) * 2016-03-18 2017-09-21 グローリー株式会社 Coin processor
JP2021047669A (en) * 2019-09-19 2021-03-25 グローリー株式会社 Currency processing device, currency processing system, and currency processing method

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