JPH07221833A - Voice recognition telephone system - Google Patents

Abstract

PURPOSE:To easily and surely recognize a desired telephone number by reading the telephone number stored in advance in a telephone set from other telephone set through the transmission of a full name or a family name only. CONSTITUTION:A call from a telephone set connecting to a telephone line network is received through a telephone line, the received call is processed by a network control circuit 11 and an automatic reply section 21 replies the call automatically. A channel is closed by the reply. Succeedingly a voice recognition section 20 recognizes a name of a destination desired to be read through the transmission of the destination. A telephone number management section 17 retrieves a telephone number storage section 18 based on the name of the destination to be recognized and sends the telephone number to a voice synthesis section 22. The voice synthesis section 22 converts the telephone number of the destination into a synthesized voice signal and sends it to a telephone set connected at present through a voice circuit 12, a network control circuit 11, the telephone line and the telephone circuit network.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice recognition telephone device for checking a telephone number previously stored in a home telephone or the like from a telephone outside the home.

[0002]

2. Description of the Related Art FIG. 2 is a block diagram showing the configuration of a conventional telephone device. In FIG. 2, this voice recognition telephone device includes a network control circuit 1 for connecting to a telephone line,
Audio circuit 2 for interface processing of call audio signals
And a handset 3 used for telephone transmission and reception. Furthermore, C which controls each part of this telephone device
A PU 4, a hook switch 5 used for calling and terminating operations, and an operation button group 6 used for inputting a telephone number are provided. In addition, the voice recognition telephone device includes a telephone number management unit 7 that manages the telephone number and the name of the calling party when performing automatic dialing, and the telephone number and the calling party of the calling party when performing automatic dialing. And a telephone number storage unit 8 for storing the name of. Further, based on the voice input from the handset 3 and the automatic dial unit 9 that reads out a telephone number stored in advance in the telephone number storage unit 8 by voice recognition and makes a dial call, a voice registered in advance is stored. A voice recognition unit 10 for recognizing is provided.

Next, the operation of this conventional example will be described. First, in the normal operation of making a call by operating the operation button group 6, when the handset 3 is taken up, the hook switch 5
Goes off-hook and makes a call through the voice circuit 2, the network control circuit 1, and the telephone line. After this call is made, a switching center in a telephone line network (not shown) responds, and a response sound signal is transmitted from the speaker of the handset 3 through the telephone line, the network control circuit 1 and the voice circuit 2. The answer tone is confirmed by the user of this telephone, and the telephone number is input from the operation button group 6. This telephone number is sent as a selection signal to the telephone network through the CPU 4 and the network control circuit 1. After this, a call is made by closing the call path with the other party. An end-of-call signal is transmitted on-hook after the call, and the switch detects the end-of-call signal to restore the call path.

Next, a case where a telephone number (selection signal) is automatically transmitted by voice will be described. Taking up the handset 3, the hook switch 5 goes off-hook, and a call is made through the voice circuit 2, the network control circuit 1, and the telephone line. After this call is made, an exchange in a telephone line network (not shown) responds, and the response tone signal is sent from the speaker of the handset 3 through the telephone line, the network control circuit 1 and the voice circuit 2.
After the user of this telephone confirms this response sound, the name of the called party registered in advance in the telephone number storage unit 8 is input by voice from the handset 3, and the telephone number management unit 7 causes the telephone number storage unit 7 to enter. A pulse signal or a PB signal (DTMF) of the telephone number corresponding to the name retrieved by reading 8 is sent to the automatic dial unit 9. The automatic dial unit 9 sends this pulse signal or PB signal as a selection signal to the telephone network through the network control circuit 1 and the telephone line. After that, the same as when the telephone number is input from the operation button group 6, the communication path with the other party is closed, and the communication path is restored by the on-hook end signal after the call.

As described above, even in the conventional voice recognition telephone device, it is possible to make a call by inputting the other party by voice.

As an example of retrieving such a pre-stored telephone number, the "telephone number automatic guide device" disclosed in JP-A-62-2761 and the "telephone number" disclosed in JP-A-1-296751. "Automatic guidance system" can be mentioned. In each of the examples of this publication, a surname is recognized by voice, and the voice-recognized surname is searched for in a database and a telephone number read out is announced.

[0007]

However, in the conventional voice recognition telephone device, it is possible to make a call by inputting the destination of the call by voice. In this case, the telephone number of the caller registered in advance in the telephone and It only recognizes the name of the calling party and sends out the selection signal. In other words, it cannot be used as a telephone directory when you want to know the telephone number.The example in the bulletin is used for large-scale telephone guidance in public telephone line networks, etc., and can be easily applied to small household telephones. Not something you can do. Also,
I am searching the database based on my surname, and it is not possible to search and notify multiple phone numbers corresponding to my surname only. That is, it cannot be used as easily as a personal telephone directory.

The present invention solves such a conventional problem, and responds to the transmission of a family name from a telephone at a remote place by providing one or more desired telephone numbers stored in advance in the telephone. It is an object of the present invention to provide an excellent voice recognition telephone device which can be easily and surely known and whose convenience is improved.

[0009]

In order to achieve the above object, a voice recognition telephone device according to claim 1 has a telephone line connecting means for connecting to a telephone line network and an automatic answering system for automatically answering an incoming call. Responsive means, telephone number storage means for storing a plurality of telephone numbers and names in advance, voice recognition means for recognizing the name of the telephone destination of the inquiry sent from the destination after the automatic response means automatically responds, and recognition A telephone number reading means for searching the telephone number storage means for reading the telephone number corresponding to the called party's name of the inquired question, and a synthetic voice transmission for converting the read telephone number into synthetic voice and transmitting it to the telephone line connecting means. And means.

In the voice recognition telephone device according to the second aspect, when the name of the called party of the inquiry transmitted from the called party when the automatic answer is made is only the surname, a plurality of telephone numbers corresponding to the surname are provided. Also, the surname and surname are retrieved from the telephone number storage means, read out, and transmitted from the telephone number reading means.

[0011]

In the voice recognition telephone device according to the first aspect of the present invention, the caller's name (first name and last name) inquired by the caller when automatically answering an incoming call is recognized, and the name is corresponded to. The phone number is being read. The read telephone number of the inquiry is converted into a synthetic voice and transmitted to the call destination telephone. Therefore, for example, a telephone number stored in advance in a small-sized home telephone can be read out by transmitting a call from another telephone, and a desired telephone number can be easily and surely known from a telephone at a remote place. become.

A voice recognition telephone device according to a second aspect of the present invention corresponds to a plurality of telephone numbers corresponding to only the surname of the inquired telephone destination, which is transmitted from the other party when making an automatic response, and the telephone numbers. First name Last name is searched and notified.
Therefore, when the telephone number stored in advance in the telephone is read out through the transmission of the other telephone, even if the name following the last name is forgotten, it can be confirmed from the notified last name.
By the so-called erasing method, a desired telephone number can be easily and surely known from a telephone at a remote place.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a voice recognition telephone device of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of a voice recognition telephone device of the present invention. In FIG.
This example is a network control circuit 1 for connecting to a telephone line.
1, a voice circuit 12 that performs interface processing of a call voice signal, and a handset 13 that is used for transmitting and receiving a telephone call. Further, there are provided a CPU 14 for controlling each part of the telephone device, a hook switch 15 used for calling and terminating operations, and an operation button group 16 used for inputting a telephone number. The voice recognition telephone device also includes a telephone number management unit 17 that manages the telephone number and the name of the calling party when performing automatic dialing, and the telephone number and the calling party of the calling party when performing automatic dialing. A telephone number storage unit 18 for storing a surname and a first name and an automatic dial unit 19 for transmitting a telephone number previously stored in the telephone number storage unit 18 are provided. Furthermore, a voice recognition unit 20 for recognizing a voice registered in advance based on the voice input from the handset 13,
An automatic answering unit 21 for automatically answering an incoming call and a voice synthesizer 22 for sending a telephone number to a telephone line are provided.

Next, the operation of the configuration of this embodiment will be described. First, in the normal operation of making a call by operating the operation button group 16, when the handset 13 is picked up, the hook switch 15 goes off hook, and a call is made through the voice circuit 12, the network control circuit 11, and the telephone line. After this call is made, a switching center in the telephone line network (not shown) responds, and the response tone signal is sent from the speaker of the handset 13 through the telephone line, the network control circuit 11 and the voice circuit 12. The answer tone is confirmed by the user of the telephone, and the telephone number is input from the operation button group 16. This telephone number is sent as a selection signal to the telephone line network through the CPU 14 and the network control circuit 11. After this, the communication path with the other party is closed and a call is made. An end-of-call signal is transmitted on-hook after the call, and the switch detects the end-of-call signal to restore the call path.

Next, a case where a telephone number (selection signal) is automatically transmitted by voice will be described. Taking up the handset 13, the hook switch 15 goes off-hook, and a call is made through the voice circuit 12, the network control circuit 11, and the telephone line. After this call is made, a switching center in the telephone line network (not shown) responds, and the response tone signal is sent from the speaker of the handset 13 through the telephone line, the network control circuit 11 and the voice circuit 12. After the answer tone is confirmed by the user of the telephone, the telephone number storage unit 18 is previously set from the handset 13.
When the name of the called party registered in is input by voice, the telephone number management unit 17 searches the telephone number storage unit 18 and sends out the signal of the telephone number corresponding to the name. This signal is a pulse signal or PB signal (DTM) corresponding to the telephone number.
F), and sends this pulse signal or PB signal to the automatic dial unit 19. Then, the automatic dial unit 19 sends the selection signal to the telephone network through the network control circuit 11 and the telephone line. After that, the same as when the telephone number is input from the operation button group 16, the communication path with the other party is closed, and the communication path is restored by the on-hook end signal after the call.

Next, a case where the telephone number corresponding to the inquired party name is notified from another telephone will be described.

First, an outgoing call from a telephone connected to the telephone line network is received through the telephone line, the incoming call is processed by the network control circuit 11, and a bell (not shown) rings and a ring tone sounds. At the same time, the automatic response unit 21 automatically responds. The call path is closed by this response. Then, the voice recognition unit 20 recognizes the name of the destination to be inquired by the transmission from the destination. The telephone number management unit 17 searches the telephone number storage unit 18 based on the recognized destination name, reads the telephone number corresponding to the destination name, and sends it to the voice synthesis unit 22. The voice synthesis unit 22 converts the telephone number of the other party into a synthesized voice and sends it to the voice circuit 12. The voice control circuit 11 transmits the telephone number of the inquired party as a synthesized voice from the network control circuit 11 to the currently connected telephone through a telephone line or a telephone circuit network.

In this case, when the destination name to be inquired by the destination is only the surname, a plurality of telephone numbers and surnames corresponding to the surname are notified. If the recipient's name is only the surname, the CPU will send only the surname.
14 identifies and the CPU 14 controls the telephone number management unit 17 to read out a plurality of telephone numbers and surnames corresponding to the surname from the telephone number storage unit 18.

As described above, in this embodiment, the telephone number corresponding to the destination name stored in the telephone number storage unit 18 can be read out by an inquiry by the surname to be known by another telephone. In addition, a plurality of telephone numbers and surnames can be read out using only surnames. Therefore, even if the name following the last name is forgotten, the corresponding telephone number can be remembered from the plurality of telephone numbers. Through the so-called elimination method, the name following the last name,
You will be able to know the telephone number. Therefore, even when the user forgets the telephone number of the other party who wants to make a call from a place where he / she is going, he / she can know the telephone number surely and easily.

[0021]

As is apparent from the above description, the voice recognition telephone device according to the first aspect recognizes the telephone destination name (name of surname) inquired by the caller when automatically answering an incoming call, Since the telephone number corresponding to the name of the other party is read and the telephone number of the inquiry is converted to synthetic voice and sent to the destination telephone, the telephone number stored in advance in a small home phone or the like is stored. Can be read out through the transmission of the other telephone, and the desired telephone number can be easily and surely known from the telephone at a distant place.

The voice recognition telephone device according to claim 2 corresponds to a plurality of telephone numbers corresponding to only the surname of the inquired telephone destination, which is transmitted from the other party when the automatic answer is made. Since the surname is searched for and notified, the effect of being able to confirm from the notified surname even if the name following the surname is forgotten when reading out the telephone number stored in advance on the phone through transmission of another phone Have.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of a voice recognition telephone device of the present invention.

FIG. 2 is a block diagram showing a configuration of a conventional telephone device.

[Explanation of symbols]

 14 CPU 17 Telephone number management unit 18 Telephone number storage unit 19 Automatic dialing unit 20 Speech recognition unit 21 Automatic response unit 22 Speech synthesis unit

Claims (2)

[Claims] 1. A telephone line connection means for connecting to a telephone network, an automatic response means for automatically answering an incoming call, a telephone number storage means for storing a plurality of telephone numbers and names in advance, and the automatic response. After the means automatically responds, a voice recognition means for recognizing the callee name of the inquiry sent from the callee and a telephone number corresponding to the recognized callee name of the inquiry are searched in the phone number storage means. A voice recognition telephone apparatus comprising: a telephone number reading means for reading out the voice number; and a synthetic voice sending means for converting the read telephone number into a synthetic voice and sending it to the telephone line connecting means. 2. When the name of the called party of the inquiry sent from the called party when the automatic answer is made is only the surname, a plurality of telephone numbers and surnames corresponding to the surname are stored in the telephone number storage means. 2. The voice recognition telephone device according to claim 1, wherein the voice recognition telephone device searches, reads out, and sends out from the telephone number reading means.