JPH07113937B2 - Terminal system official approval method - Google Patents

Description

Description: TECHNICAL FIELD The present invention relates to a officer approval system for a terminal system, and in particular, in a terminal system in which a plurality of terminals are divided into general terminals and officer terminals, The present invention relates to an officer approval system suitable for designating an officer terminal requesting seat approval.

[Conventional technology]

Conventionally, in an online system of a bank or the like, a terminal control device of a branch office is connected to a center via a line, and a terminal system configuration in which a plurality of terminals are connected under the terminal control device is used. I am collecting. In such a terminal system, a plurality of terminals are divided into officer terminals used by officers and general terminals used by general bank employees,
In the case of the official approval transaction, the official approval is given by the official terminal, and only the approved one is completed.

Since the terminal control device or center described above fixedly determines the officer-side terminal by the control logic (logic),
When there are no officers or there are multiple officer terminals, there is no free seat for the operation of the officer approval.

As an example of a patent related to this type of device,
JP-A-58-165171 can be mentioned.

[Problems to be solved by the invention]

In the above-mentioned conventional technology, since the officer terminal is fixedly defined by the terminal control device or the center, the officer terminal is fixed. Therefore, when a plurality of officer terminals are required, the authority grade of the officer can be changed. When there are a plurality of officers, there is a problem that the officer approval request is not well transmitted or difficult to be transmitted to the officer terminal having the officer having a predetermined authority when the officer is absent.

An object of the present invention is to solve the above-mentioned conventional problems, to enable a terminal terminal to specify the officer terminal in the terminal system at the will of the operator, and to provide a officer approval method of the terminal system capable of flexible operation of officer approval. To provide.

[Means for solving problems]

The above object of the present invention is to have a central system, a terminal control device connected to the central system, and a plurality of terminals under the control of the central system. Separate it from the officer terminal that can also perform approval transactions,
In a system for performing officer approval by the officer terminal and performing the officer approval transaction, it is configured to have a plurality of officer terminals, and a specific officer in the officer terminals from the general terminal The terminal is provided with means for designating a seat approval request, and means for transferring transaction screen data between terminals via the terminal control device and an instruction message by the designating means. The operator of the terminal specifies the officer approval request to the specific officer terminal by the specifying means, and the transfer means displays the instruction message and the officer approval in a predetermined area of the screen of the specified officer terminal. By transferring the necessary transaction screen data,
This is achieved by the officer approval method of the terminal system, wherein the officer of the officer terminal approves the officer based on the transferred data.

[Action]

In the present invention, the general terminal, which has received the error response indicating that the official approval is required from the center or the terminal control device, performs the official approval request operation. In this operation, the officer terminal number data input by the operator is included, so that the operator can specify the officer terminal.

Even in a branch office where there are multiple officer terminals and the authority grades of officers are divided into several levels, and the presence status of those officers is variable, the latest operator assignment status in the store by the operator Then, by specifying the officer terminal, it becomes possible to operate a qualified officer approval system.

In addition, if the terminal control device can be used as a terminal management function to know which grade has which officer in the terminal, the officer terminal designated by the officer approval request operation from the general terminal and its officer You can check the validity of the seat authority, output an error, and re-operate.

〔Example〕

An embodiment of the present invention will be described in detail below with reference to the drawings.

FIG. 2 is a block diagram of a officer terminal system to which the present invention is applied. This shows the terminal system in a bank's online system. For the sake of simplicity of explanation, this system shows only one terminal control device, and a description will be given of the office approval transaction of one sales office. However, as the system configuration, there may be a plurality of terminal control devices. The configuration is not limited to this.

In FIG. 2, 1 is a general terminal used by ordinary operators for transactions, 2 is officer terminals used by officers for transactions, 3
Is a terminal control device for controlling transactions of the general terminal 1 or officer terminal 2, 4 is a center (central system) online connected to the terminal controller 3 via a line, and 5 is for controlling and managing officer approval transactions. Approval file.

In the officer-side terminal system having the above-mentioned configuration, in the case of a normal transaction, when the operator inputs the data necessary for the transaction from the general terminal 1, the data is transferred via the terminal control device 3 and the line.
The input data is transmitted to the center 4, the center 4 inquires about the account number and the like, and when a normal response is returned to the general terminal 1, the transaction is completed. Further, when the official approval transaction is requested from the general terminal 1, the terminal control device 3 records the requested transaction data and the data necessary for the approval transaction in the approval file 5. Then, the general terminal 1 notifies the designated officer terminal 2 of that fact, the approval transaction is entrusted to the officer, and the officer inquires the approval file 5 and decides whether or not to approve.
Here, when the officer seat terminal 2 to be designated is an empty seat or the like, the operator can designate another officer seat terminal 2 by an input operation by himself / herself.

FIG. 3 is a diagram showing a transaction screen display example of the terminal in FIG. Here, 6 is a screen of the terminals 1 and 2, 7 is an instruction message area, 8 is a transaction data area, and 9 is a data input area.

FIG. 4 is a diagram showing the data content of the approval file 5 in FIG. In this approval file 5, a terminal number, a transaction serial number, transaction screen data, an approval wait flag 15, an approval flag 16 and a denial flag 17 are recorded.

FIG. 1 is a flow chart of officer approval transaction showing an embodiment of the present invention. The operation of this embodiment will be described below with reference to FIG.

When the transaction A data is entered in the transaction data area 8 on the screen 6 of the general terminal (terminal number # 01) and the completion key 10 is pressed, the transaction A data is sent to the center 4 via the terminal control device 3. After being processed by the center 4, a normal response is returned, one transaction is completed, the screen data is cleared, and the next transaction becomes possible.

Next, enter the transaction B screen data on the same terminal, and press the Finish key.
When 10 is pressed, it is processed in the center 4 and the result is an error requiring approval of officers.

The center 4 outputs instruction data requiring approval as an error response to the instruction message area 7 on the screen. The operator of the general terminal sees this instruction message, recognizes that this transaction requires approval, and performs an operation for requesting approval of officers. This is done by inputting the officer terminal number (# 07) expected to be approved in the data input area 9 of the screen and pressing the request key 11. By this operation, the transaction B data from the general terminal (# 01) is recorded in the approval file 5 of the terminal control device 3, the approval waiting flag 15 is set, and the approval message is displayed in the instruction message area of the general terminal. To be done. At the same time, a message indicating that there is an approval request is displayed in the instruction message area of the officer terminal (# 07). The officer terminal is an example in which the screen of the normal transaction C is being displayed at this time. When the officer recognizes that there is an approval request and presses the inquiry key 12, it is transmitted to the terminal control device 3 and the data of the transaction B for which the approval request is issued is read from the authorization file 5 and displayed in the transaction data area 8. . The officer presses the approval key 13 to approve the transaction B by looking at the data content. As a result, the terminal control device 3 resets the approval wait flag 15 of the approval file 5, sets the approval flag 16, and displays the approved data in the instruction message area of the general terminal that requested approval.
At this time, the general terminal is an example in which the transaction D unrelated to the approval is being executed. When the inquiry key 12 is pressed, the data of the transaction B is re-displayed from the terminal control device 3, and when the operator presses the completion key 10, The data of transaction B is sent to the center 4 in the approved state (the message has the approved flag). The center 4 has sent the transaction B with the expected approval, so it returns a normal response, clears the terminal screen, and ends the transaction. After that, the general terminal (# 01) holds the transaction D that is being held during input.
The screen will be recalled and displayed to continue the processing. When the official cannot see the transaction screen requested for approval at the official terminal, the denial code is entered in the data input area 9 and the approval key is pressed. As a result, the terminal control device 3 resets the approval wait flag 15 of the approval file 5 and sets the denial flag 17, and displays a message of denial on the screen of the general terminal. If the operator sees this and the reason for denial is that the authority of the officer is insufficient, the operator performs the approval request operation again to the officer terminal where the officer with the prescribed authority is present, obtains the approval, and performs the transaction. Can be advanced. In the approval file 5 of the terminal control device 3,
As shown in FIG. 4, each time an approval request occurs, the terminal number, transaction serial number, transaction screen data, etc. are recorded, and
In order to control the approval status, record the flags for approval, approval, and denial. This not only allows control of officer approval transactions, but also the number of officer approval transactions that occurred at a store,
It is also possible to manage the content, approval status, etc.

In addition, general transactions can be interrupted between the time when a transaction approval request is made from a general terminal and the transaction is approved (example of transaction D in FIG. 1), so transaction processing efficiency can be improved. You can

〔The invention's effect〕

As described above, according to the present invention, in the terminal system, the officer terminal can be designated by the operator's intention, so that there are a plurality of officers (office terminals) or a plurality of authority grades of an officer. In this case, it is possible to select an optimal officer terminal and execute officer approval. In particular, the situation of officers' assignments at sales offices is extremely fluid, such as absence due to going out and change of authority grade due to promotion etc. However, even in such a situation, it is possible to specify officer terminals at the operator's will. , It is possible to flexibly operate and process officer approval transactions without the need for people to stand by.

[Brief description of drawings]

FIG. 1 is a flow chart of officer approval transaction showing an embodiment of the present invention, FIG. 2 is a block diagram of a officer terminal system to which the present invention is applied, and FIG. 3 is a transaction screen display example of the terminal in FIG. FIG. 4 is a diagram showing the data contents of the approval file held in the terminal control device in FIG. 1: General terminal, 2: Office terminal, 3: Terminal control device, 4: Center (central system), 5: Approval file, 6: Transaction screen, 7: Instruction message area, 8: Transaction data area, 9: Data Input area, 10: Complete key, 11: Request key, 12: Inquiry key, 1
3: Approval key, 15: Approval pending flag, 16: Approval flag, 17:
Denial flag.

Continuation of front page (51) Int.Cl. ⁶ Identification number Office reference number FI Technical display area G06F 15/21 Z

Claims (1)

[Claims] 1. A central system, a terminal control device connected to the central system, and a plurality of terminals under the control of the central system, the plurality of terminals being a general terminal for conducting ordinary transactions, and a position approval transaction. In a system for performing officer approval by the officer terminal and performing officer approval transaction, the officer terminal is configured to have a plurality of officer terminals, and A means for designating a officer approval request to a specific officer terminal among the officer terminals of the table, and means for transferring transaction screen data between the terminals via the terminal control device and an instruction message by the designating means are provided. ,
When the officer approval is required, the operator of the general terminal designates the officer approval request to the specific officer terminal by the designating means, and the operator specifies the officer approval request in the predetermined area of the screen of the designated officer terminal. A terminal system is characterized in that a transfer means transfers an instruction message and transaction screen data that requires officer approval, so that an officer of the officer terminal approves officers based on the transferred data. Official approval system.