JPH07107162A - Outgoing representative telephone number selecting device - Google Patents

Abstract

PURPOSE:To automatically concentrate traffic on a specific telephone line so that a user can utilize effectively a discount service by selecting automatically a telephone line of high priority if only its line is free. CONSTITUTION:This device is provided with an input means 100 for inputting plural telephone line numbers to the grouped by a user together with priority at the time of outgoing, a storage means 110 for storing the telephone line number group and the priority inputted by the input means 100, a line searching means 120 for searching a free telephone line of the highest priority based on the priority at the time of outgoing, stored in the storage means 110, in the case an outgoing request is received from a terminal equipment 200, and a connecting means 130 for connecting the terminal equipment to which the outgoing request is conducted to the free telephone line searched by the line searching means 120. In such a state, in the case the outgoing request is conducted to the equipment, whether or not the telephone line is free is checked in order from the telephone line of higher priority, and the outgoing request is connected to the telephone line of the highest priority in the free telephone lines.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a calling representative telephone number selecting device, and more particularly to a calling representative telephone number selecting device which treats a plurality of telephone lines as one group and selects the calling telephone numbers in descending order of priority. Regarding

[0002]

2. Description of the Related Art For example, when a call is made from a certain terminal (telephone), the call is taken off the hook to make a call through a dedicated telephone line of the terminal. Further, when the telephone line is subscribed to the call discount service provided by the type 1 electric power company, the call charge is discounted only when the telephone line is used. Therefore, if a user has a plurality of telephone lines, for example, if telephone line A subscribes to discount service a and telephone line B subscribes to discount b, Select and use the telephone line subscribed to the discount service that the person thinks is optimal.

Here, in a representative telephone number service of a company or the like, there is a service of registering one representative number by grouping a plurality of telephone lines at the time of reception. This service is a pattern in which one representative telephone number has a plurality of telephone lines, and it is possible to concentrate the traffic when receiving a plurality of telephone lines.

[0004]

However, conventionally, it is possible to concentrate the traffic on the telephone line at the time of receiving, but in order to concentrate the traffic on a specific telephone line at the time of outgoing, the telephone line at the time of outgoing is There is only a manual selection method, and all users have to remember which telephone line to concentrate traffic on.
It becomes mentally painful. As described above, the representative telephone number service is provided at the time of reception, but such a concept of the representative telephone number does not exist at the time of making a call.
Therefore, it is not possible to automatically concentrate the traffic on a specific telephone line when making a call. The discount service is provided for the outgoing traffic on each telephone line. Therefore, when a user with multiple telephone lines receives the discount service, the traffic for outgoing calls to a specific telephone line is It is desirable to focus.

The present invention has been made in view of the above points, and automatically concentrates traffic on a specific telephone line designated in advance so that a user can effectively use the discount service. It is an object of the present invention to provide an outgoing representative telephone number selection device.

[0006]

FIG. 1 is a block diagram showing the principle of the present invention. The calling representative telephone number selecting device of the present invention is a telephone line switching device that handles a plurality of telephone lines, and an input means 100 for inputting a plurality of telephone line numbers to be grouped by a user together with a priority order at the time of calling. Based on the storage unit 110 that stores the telephone line number group and the priority order input by the input unit 100, and based on the priority order at the time of calling stored by the storage unit 110 when a call origination request is received from the terminal device 200. A line searching means 120 for searching for a vacant telephone line having the highest priority, and a connecting means 130 for connecting a terminal device having a call request to the vacant telephone line found by the line searching means 120.

[0007]

According to the present invention, first, a plurality of telephone line numbers are registered in the calling representative telephone number selecting device as a group with priorities, and when a calling request is made to the device, a telephone having a high priority is called. It is checked whether or not there is an empty line in order from the line, and the call origination request is connected to the telephone line with the highest priority among the empty telephone lines. As a result, it is possible to concentrate the outgoing traffic on a telephone line having a high priority.

[0008]

Embodiments of the present invention will now be described in detail with reference to the drawings.

FIG. 2 is a basic configuration diagram of an embodiment of the present invention. The calling representative telephone number selection device 5 shown in the figure comprises a representative telephone number input unit 1, a representative telephone number storage unit 2, a vacant line searching unit 3, and a line connection unit 4, and a terminal device 6 such as a telephone or a facsimile device. And a telephone line 7 having a unique telephone number are connected.

The representative telephone number input unit 1 inputs a plurality of telephone line numbers to be grouped by the user together with the priority order at the time of calling. The representative telephone number storage unit 2 stores a group of telephone line numbers grouped in the representative telephone number input unit 1 and a priority order at the time of calling. When a call request from the terminal device 6 is detected, the vacant line searching unit 3 searches for a vacant telephone line having the highest priority on the basis of the calling priority stored in the representative telephone number storage 2. The line connection unit 4 connects the terminal device 6 that has made a call request to the free telephone line with the highest priority, which is found by the free line searching unit 3.

FIG. 3 is a flowchart of the operation for registering the priority order according to the embodiment of the present invention.

Step 1) The representative telephone number input unit 1 inputs telephone line numbers to be grouped together with their priority order.

Step 2) The representative telephone number storage unit 2 stores the telephone line number input in step 1 and its priority.

Step 3) The processing is divided depending on whether or not there is another telephone line number to be grouped. When the grouping is completed, the process proceeds to step 4. If the telephone line numbers to be grouped still exist, the process proceeds to step 1.

Step 4) The number of telephone lines registered by repeating Steps 1 to 3 is set in the variable n, stored in the representative telephone number storage 2, and the registration processing ends.

FIG. 4 shows an example of the contents of the representative number storage section according to the embodiment of the present invention. As shown in the figure, the representative number storage unit 2 stores the telephone line number, the priority order of the telephone line number and the number of telephone lines from the representative telephone number input unit 1.
Here, the telephone line number “0468-99-xxxxx” has a priority of “1”, “0468-99-xxxy” has a priority of “2”, and “0468-99-xxxz” has a priority of “3”. Is. Therefore, the number of telephone lines n in the example shown in FIG.

Next, FIG. 5 shows a flow chart of the operation of the calling representative telephone number selecting device of the embodiment of the present invention at the time of calling.

Step 101) The vacant line searching unit 3 determines the terminal device 6 connected to the calling representative telephone number selecting device 5.
It is determined whether there is a call origination request from any of the above. If there is a call origination request from the terminal device 6, step 102
If there is no call origination request, the process ends.

Step 102) The free line search unit 3 retrieves from the representative telephone number storage unit 2 the telephone line number of the group, the priority thereof and the number n of telephone lines of the group stored therein.

Step 103) An initial value "1" is set to the variable i representing the priority order. Here, 1 indicates that the priority is the highest.

Step 104) The idle line searching unit 3 checks whether the telephone line with the priority i is an idle telephone line and divides the processing. If it is a free telephone line, the process proceeds to step 105, and if it is busy, the process proceeds to step 106.

Step 105) The line connection unit 4 receives the result of the free line search unit 3, and connects the terminal device 6 which has made a call request to the telephone line of the priority i and ends the processing.

Step 106) The variable i is incremented (i = i + 1). That is, the priority is lowered by one.

Step 107) The processing is divided by comparing the number of telephone lines n with the current variable i. If the variable i is smaller than the number of telephone lines n (i ≦ n), step 1
If the number of telephone lines is greater than n (i> n), the process proceeds to step 108.

Step 108) The line connection unit 4 informs the terminal device which has made a call request that there is no available telephone line even after checking the telephone lines in all the groups, and ends the processing.

Next, the operation will be described using a specific example.

It is assumed that the information about the telephone line shown in FIG. 4 is input in advance from the representative telephone number input unit 1 to the representative telephone number storage unit 2.

When the vacant line searching unit 3 detects a call request from any of the terminal devices 6 connected to the calling representative telephone number selecting device 5 (step 101 in FIG. 5), the vacant line searching unit 3 detects The stored contents shown in FIG. 4 are taken out from the representative telephone number storage unit 2 (step 102 in FIG. 5).

Next, 1 is set to the variable i representing the priority order (i = 1) (FIG. 5, step 103). Furthermore, the available line searching unit 3 determines that the telephone line with the priority “1”, that is,
It is checked whether "0468-99-xxxx" is a free telephone line.

Here, three cases will be considered according to the state of the telephone line, and the operation will be described for each case.

(1) As a first example, "0468-9"
The case where "9-xxxx" is empty will be described. The telephone line of priority 1 "0468-99-xxxx" is an idle telephone line (FIG. 5, step 105). The line connection unit 4 receives the search result of the free line search unit 3, and connects the terminal device 6 that has made a call request to the telephone line "0468-99-xxxx" having the priority "1" (FIGS. 5 and 10).
6).

(2) As a second example, "0468-9"
"9-xxxx" is closed (busy), "0468
The case where "-99-xxxy" is an idle line will be described.

Telephone line "0468-9" with priority "1"
9-xxxx ”is closed (FIG. 5, step 10).
5), i is incremented (i = i + 1). That is, i = 2 (FIG. 5, step 106).

Since the number of telephone lines n is 3, n> i (FIG. 5, step 107), and it is checked whether or not the telephone line with the priority "2", that is, "0468-99-xxxxy" is an idle line. (FIG. 5, step 104). Here, "0
468-99-xxxy ”is vacant, the line connection unit 4 receives the result of the vacant line search unit 3 and sets the priority 2
The terminal device 6 which has made the call request is connected to the telephone line "0468-99-xxxy" of FIG.
5).

[0468-99-xxx],
"0468-99-xxxy" is closed,
Even when “0468-99-xxxz” is a free telephone line, the same process as the method of (2) is performed, and the terminal device 6 that has made a call request to the free line “0468-99-xxxxx” is set. Connecting.

(3) When all three lines are blocked As a process similar to the above (2), in the processes of step 104, step 106 and step 107, the free line searching unit 3 sets "0468-99-xxxx", " 0468
-99-xxxy ”and“ 0468-99-xxxz ”are checked for vacancy, but they are all blocked. At this time, i
Is 3. Here, i is incremented (i =
i + 1), that is, i = 4 (step 106).
Since the number of telephone lines n is 3, n <i (step 107 in FIG. 5) and it can be seen that there is no available line. The free line search unit 3 notifies the line connecting unit 4 that there is no free line, and the line connecting unit notifies the terminal device 6 that has made the call request that there is no free telephone line (FIG. 5, step). 1
08).

As shown in the above embodiment, a plurality of telephone lines owned by the user are treated as one group, priority is given to each telephone line, and a telephone line with a high priority is vacant. As long as it is, the line is automatically selected.

The priority may be arbitrarily set by the user. For example, the higher the priority line is used, the more the priority is determined by determining according to the discount service subscribed to.
Economic efficiency is improved.

By thus setting the priority for each telephone line, the traffic can be automatically concentrated on the telephone line having a high priority.

[0040]

As described above, according to the originating representative telephone number selecting device of the present invention, the traffic can be automatically concentrated on a specific telephone line without the user being aware of the originating telephone number. , The user can effectively use the discount service.

[Brief description of drawings]

FIG. 1 is a principle configuration diagram of the present invention.

FIG. 2 is a basic configuration diagram of an embodiment of the present invention.

FIG. 3 shows a flowchart of an operation of registering a priority order according to an embodiment of the present invention.

FIG. 4 is a flowchart of an operation at the time of making a call according to an embodiment of the present invention.

FIG. 5 is a diagram showing an example of contents of a representative number storage unit according to an embodiment of the present invention.

[Explanation of symbols]

 1 representative telephone number input part 2 representative telephone number storage section 3 vacant line search section 4 line connection section 5 representative telephone number selection device 6 terminal 7 telephone line 100 input means 110 storage means 120 line search means 130 connection means 200 call request terminal

Claims (1)

[Claims] 1. In a telephone line switching device handling a plurality of telephone lines, an input means for inputting a plurality of telephone line numbers to be grouped by a user together with a priority at the time of making a call, and the input means. Storage means for storing the telephone line number group and the priority order, and the highest priority order based on the priority order at the time of calling stored by the storage means when a call request is received from the terminal device. A calling representative telephone number selection device including a line searching means for searching for a vacant telephone line and a connecting means for connecting a terminal device having a call request to the vacant telephone line found by the circuit searching means.