JPH07105274A - Document issue system - Google Patents

Abstract

PURPOSE:To make a guidance on a nearby terminal device which is low in congestion extent when the extent of congestion exceeds a threshold value. CONSTITUTION:The document issue system, which is equipped with plural terminal devices 22 connected to a host computer 21 and issues a desired document through operation on a terminal device 22, is equipped with a human sensor 35 which detects a user standing in front of a terminal device 22, a congestion extent measuring instrument 33 which measures the extent of congestion from the detection state of the human sensor 35, a congestion extent gathering device 34 which obtain the extents of congestion of terminal devices 22 at other places through the host computer when the congestion extent measuring instrument 33 measures the extent of congestion exceeding the predetermined value, checks nearby terminal devices 22 of low congestion, and guides a terminal device 22 meeting the conditions when the terminal device 22 is present, and a document issuing machine 25 which issues the desired document for each of the terminal devices 22.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a document issuing system, and more particularly to a document issuing system which includes a plurality of terminal devices connected to a host computer and which issues desired documents by operating the terminal devices. On the other hand, it relates to a document issuing system designed to improve its service.

[0002]

2. Description of the Related Art It has become possible for a user to operate a terminal device to issue a document issued by a university or government office, such as a certificate with a certification stamp or a resident's card. .

FIG. 19 is a block diagram of a conventional document issuing system, in which a user operates one of a plurality of terminal devices 22 connected to a host computer 21 by himself / herself to set a desired document, for example, installed in a university. The certificate issuing system can automatically issue transcripts, student discount certificates, student ID cards, etc.

Since the user operates the terminal device 22 by himself, the interpersonal sensor 23 is provided. When the interpersonal sensor 23 detects the user, how to handle the device is the speaker 24. The key positions of switches to be operated, options, etc. are displayed on the display unit 8.

[0005]

The terminal device 22 installed in the university premises has one terminal for each faculty for the convenience of users and decentralization.
There will be two units or one for each school gate. Therefore, in the conventional document issuing system, even if the terminal device 22 of a certain department is busy but the terminal device 22 of another department is vacant, even if the congestion degree of the terminal device 22 is extremely biased, the usage status Therefore, the users lined up in the congested terminal device 22 need a long waiting time until the issuance of the documents, and the services are not sufficiently provided. This tendency is particularly noticeable during the season when new students who are not accustomed to the operation method enter the school, or during the summer vacation or winter vacation when a student discount certificate is issued by a number of students.

Further, the interpersonal sensor 23 provided in the conventional terminal device 22 also detects a passerby passing nearby and provides useless guidance, or in some cases, a person who wishes to use the device until the useless guide is finished. However, there was a drawback that it was not possible to perform input operations, and it was made unnecessary waiting.

The present invention has been made in view of the above-mentioned drawbacks, and when a congestion degree of a predetermined level or more occurs, if there is a terminal apparatus installed in a place not far away and having a low congestion degree, the terminal apparatus is The purpose of the system is to provide a document issuance system that eliminates the waiting time of users by providing guidance and improves the service to users by effectively using terminal devices. .

[0008]

In order to achieve the above object, the document issuing system of the present invention comprises a plurality of terminal devices connected to a host computer and is operated from the terminal device to issue a desired document. In the document issuing system,
A plurality of interpersonal sensors that detect the presence or absence of a person for each terminal device,
A guidance device that provides a predetermined corresponding guidance based on the detection state of the person sensor and a document issuing machine that issues a desired document are provided.

The plurality of interpersonal sensors constitute a congestion degree detector for detecting the users in a line in front of the terminal device, and the guide device measures the congestion degree from the detection state of the interpersonal sensor. When the congestion degree measuring device and the congestion degree measuring device measure a degree of congestion equal to or more than a predetermined degree,
When the congestion degree of the terminal device of another place is acquired via the host computer, the presence or absence of the terminal device of another place near and low in congestion degree is checked, and when the terminal device corresponding to the condition exists,
A congestion degree collection device that guides the terminal device is provided, and is configured to provide guidance on a congestion resolution method.

Further, the plurality of interpersonal sensors include a short-distance sensor installed in the terminal device and a plurality of long-distance sensors installed separately on both sides of the terminal device, and the guide device includes: The short distance sensor and the long distance sensor are provided with a guidance starting unit that starts a predetermined guidance program based on the detection state of the interpersonal sensor, and the corresponding guidance is provided according to the detection state of the interpersonal sensor. It may be.

Further, the terminal device is equipped with a PF key code converter for converting a detection state detected by a plurality of interpersonal sensors of the short distance sensor and the long distance sensor into a PF (program function) key code corresponding to a keyboard. It may be configured to emulate and notify the PF key data of the keyboard of the detection states of the interpersonal sensors for the users in front.

[0012]

[Function] When the congestion level becomes higher, a vacant terminal device nearby is introduced, and the terminal device is guided according to the detection states of the short-distance sensor and the long-distance sensor, so that the service to the user is improved. .

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows the configuration of an embodiment of a document issuing system according to the present invention. In the figure, reference numerals 8, 21 to 25 correspond to those in FIG. 31 is a guide device, 32 is a congestion degree detector, 33 is a congestion degree measuring device, 3
Reference numeral 4 represents a congestion degree collecting device, and 35 represents an interpersonal sensor.

The congestion degree detector 32 includes a plurality of interpersonal sensors 35.
As shown in FIG. 2, these interpersonal sensors 35 are installed on the ceiling, walls, floor, etc. of the simple house 36 and detect users who line up in front of the terminal device 22. Guide device 31 installed on the terminal device 22
As will be described later, the user examines the terminal device 22 which is relatively low in congestion and is relatively close to other places, and guides the user, who is lined up in the rear, with the installation location, map, etc. by voice, image, etc., in order to reduce the congestion. It is designed to function as a congestion mitigation guide device.

FIG. 3 shows an arrangement diagram of an interpersonal sensor according to an embodiment of a congestion degree detector. In the figure, the terminal device 2
Two human sensors 35 (T1 to T8) are linearly arranged in front of 2. The congestion degree is measured as follows, for example.

Now, let _us say that the congestion degree of the terminal device 22 is x _k, and a value beyond which it is perceived as congestion, that is, a threshold value of the congestion degree is a _k . When the user line in front of the terminal device 22 responds to the interpersonal sensor of Tl (l = 1, 2, ..., 8), the congestion degree is defined as x _k = l, and Assume the above threshold a _k = 5. That is, assuming that it is crowded when five or more people are lined up in front of the terminal device 22, as shown in FIG. 4, the congestion degree detector 3
According to the detection state of No. 2, the congestion degree x _k is determined as described in the congestion degree determination column of FIG.

In the figure, the mark ◯ indicates reaction and the mark x indicates non-reaction. X _k = 0 in the judgment of each congestion degree of the patterns D, E and F is due to the following reason. That is, although there are interpersonal sensors 35 that are reacting to each other, this reaction is not for the purpose of using the terminal device 22, but a person who has stopped (for example, a person who is talking or waiting for a person), other obstacles, etc. Has been determined as.

When the user is guided by a rope or the like so as not to break the line in front of the terminal device 22, such a measuring method may be used. For example, as shown in FIGS. When the row of users (hatched portion) is bent, the congestion degree cannot be accurately determined. Even in such a case, the interpersonal sensor 35 is two-dimensionally arranged as a measuring method for accurately determining the congestion degree.

FIG. 6 shows an arrangement view of the interpersonal sensors of another embodiment of the congestion degree detector. As shown in the figure, the interpersonal sensor 35 of the congestion degree detector 32 is arranged two-dimensionally, and the interpersonal sensor 35 is set to Tlm (l = 1, 2, ..., 7, m = 1, 1).
2, ..., 8).

In the congestion degree detector 32 composed of such two-dimensionally arranged interpersonal sensors 35, for example, black circles T41, T42, T43, T54, T55, T66 in FIG.
When each of the interpersonal sensors 35 of 6 above responds, the straight line portion of continuous black circles in FIG. That is, the horizontal straight line is 1,
Calculate the diagonal straight line as √2. The congestion degree x _k shown in FIG. 7 is x _k = 1 + 1 + √2 + 1 + √2≈6,8.

By using such a method, the congestion degree x _k can be accurately measured. The detection state of the interpersonal sensor 35 detected by the congestion degree detector 32 shown in FIG. 3 or 6 is input to the congestion degree measuring device 33 in FIG.

In the congestion degree measuring device 33, the congestion degree x _k described above is calculated based on the input detection state of the interpersonal sensor 35, and is measured as a predetermined congestion degree threshold value a _k. And the congestion degree x _k .

When the measured congestion degree x _k ≧ congestion threshold a _k , the congestion degree measuring device 33 causes the congestion degree collecting device 34 to operate.
To the terminal device 2 at another place where the congestion level is currently low and the distance is relatively short
Request the existence check of 2.

The congestion degree collection device 34 requests the host computer 21 for the congestion degree information of the other terminal devices 22. Hereinafter, the operation when the T1 terminal device 22 is congested will be described with reference to the flowchart of the embodiment of FIG.

The T1 terminal device 22 has its own congestion degree x_kTotal
Measured (step 1), the degree of congestion x _kIs predetermined
Congestion threshold a_kWhen it is above (step
2), Congestion degree collection device 34 to host computer 21
Outputs a congestion degree information request command for another terminal device 22 (step
Step 3). The host computer 21 is at the end of T2 to TN
Congestion degree of each self at the end of the end device 22 x_kMeasurement of
A command is issued (step 7). Each terminal device 2 of T2 to TN
2 is the congestion degree x at the present time as described above._kTo measure
(Step 10), congestion degree x of the measurement result_kHost
It is transmitted to the computer 21 (step 11). T2-
Congestion degree of each terminal device 22 of TN x_kReceived host con
The computer 21 (step 8) sets each terminal device of T2 to TN.
Congestion degree x of device 22_kSent to T1 terminal device 22
Believe (step 9). Of each terminal device 22 of T2 to TN
Congestion degree x_kThe T1 terminal device 22 that received (step 4)
For example, by the congestion degree collecting device 34, the congestion degree x_kHighest order
Or arrange them in ascending order. The congestion degree collecting device 34
Is the congestion level x_kNear the T1 terminal device 22 in ascending order of
And the congestion level x_kCheck if there is a terminal device 22 with low
It For example, each of the terminal devices 22 has a different terminal device 22 in advance.
The low congestion level x_kHave
Depending on whether the terminal device 22 is within a predetermined distance,
Judge.

Near the T1 terminal device 22 and the congestion degree x
_When the terminal device 22 having a low _k is found (step 5), the guide device 3 is provided to the users who are lined up behind as the information such as the installation location and map of the terminal device 22 as voice and images.
Serving via 1. This will alleviate congestion.

The document issuing machine 25 provided in the terminal device 22 will now be described. FIG. 9 is a schematic explanatory view of an embodiment of a copy issuing certificate issuing machine. In FIG. 1, inside the certificate issuing machine 1 with copy protection, a certification content printing printer for printing the certification content, for example, a laser beam printer 2 and a sheet printed by the laser beam printer 2 are installed in the terminal device 22 of FIG. Paper conveying means 4 for conveying to the position of the shutter 3 provided on the outer surface of the sheet, and proof printing in the form of concavo-convex in order to prove the print content printed by the laser beam printer 2 in the middle of the paper conveying means 4. Emboss print printer 5, ID to read ID card
A card reading unit 6, an input unit 7 for inputting a personal identification number, a desired type of certificate, etc., a display unit 8 for displaying the operation method of the device, certificate options, etc., and exchanging a fee for issuing a certificate. A money transfer unit 9, a communication unit 10 that communicates with a host computer 21 that manages a certificate database,
A control unit 11 and the like that manage the control of a series of operations of each device are provided.

The operation of issuing a certificate will be briefly described as follows. When issuance of a certain certificate is designated from the input unit 7, the laser beam printer 2 is communicated with the host computer 21 via the communication unit 10 to transmit / receive data necessary for issuing the certificate. The paper on which the certification contents are printed is ejected from.

The sheet is composed of two guide plates 12-1 and 12-1.
It will be introduced during -2. Sensor 13-
When 1 detects the leading edge of the paper, the drive guide roller 14 of the paper carrying means 4 is driven by the paper carrying motor 15 and is driven at the same speed as the paper feeding speed of the laser beam printer 2. When the sensor 13-1 detects the trailing edge of the paper, the paper feed control is performed regardless of the paper feed speed of the laser beam printer 2.

A sensor 13-2 for detecting the leading edge of the sheet and either the left edge or the right edge is arranged in the embossing print printer 5, and the sensor 13 is provided.
By detecting the paper position of -2, the paper feed control for performing the embossing print for the certification is performed at the predetermined position according to the predetermined model of the certificate designated by the input unit 7.

A sheet of paper on which a predetermined type of certification embossing printing has been made on the paper by the embossing print printer 5, that is, the lower certificate is fed, and the guide plates 12-4 and 12-4.
It is stored in the temporary stack portion 16 formed by −5 and −5.

When such a series of steps are repeated and the number of certificates designated by the input section 7 is stored in the temporary stack section 16, the solenoid 17-1 causes the guide plate 12-4 to move to the guide plate 12-5. Push it up to the side. Guide plates 12-4 and 1
The predetermined number of certificates sandwiched by 2-5 are conveyed toward the shutter 3 provided on the outer surface of the terminal device 22 in FIG. The shutter 3 is opened each time the solenoid 17-1 pushes up the guide plate 12-4 to the guide plate 12-5 side.

Therefore, the certificates are conveyed until the tips of the predetermined number of certificates are slightly projected from the shutter 3. At this time, the sensor 13-3 detects the conveyance of the certificate. The predetermined number of certificates conveyed to the shutter 3 are taken out from the shutter 3.

On the other hand, when the certificate remains at the shutter 3 even after a lapse of a predetermined time after the sensor 13-3 detects the conveyance of the certificate, the solenoid 17-2 is actuated to move the guide plate 12-7. The push-down passage is switched below the guide plate 12-4. Then, the drive guide roller 14 of the sheet conveying means 4 rotates in the reverse direction, and the certificate remaining at the shutter 3 is conveyed in the reverse direction.

As described above, since the guide plate 12-7 is pushed down below the guide plate 12-4, the certificate conveyed in the reverse direction passes between the guide plates 12-6 and 12-7. The conveyance path is changed and the sheet is conveyed to the reject stacker 19. At this time, the sensor 13-4 detects the conveyance of the certificate to the reject stacker 19, and based on this detection, the data of the certificate is stored in the memory of the control unit 11.

FIG. 10 shows an explanatory diagram of an embodiment of the interpersonal sensor arrangement of the present invention. In the figure, the terminal device 22 is connected to the host computer 21 as shown in FIG. 1, and by operating the terminal device 22, desired documents such as various certificates are automatically issued.

A short distance sensor 355 is installed in the terminal device 22, and a pair of long distance sensors 351 and 352 and 353 and 35 that are paired on both sides of the short distance sensor 355.
4 are installed at a distance of, for example, l ₁ = 3 to 5 m as shown in FIG.

The near-distance sensor 355 is an interpersonal sensor which reacts when a person or an object comes in front of it, for example, within 50 to 80 cm, and the long-distance sensors 351 to 354 are in front of it, for example, within 2 to 3 m. An interpersonal sensor that reacts when a person or an object comes is used.

A pair of long-distance sensors 351 and 352, 3
53 and 354 are arranged close to each other as shown in FIG. 10 when l ₂ = 1 m, for example. When the short-distance sensor 355 reacts, the guidance activation unit 37 provided in the guidance device 31 activates the program for the operation method of the terminal device 22, and announces the operation method of the terminal device 22 via the speaker 24. It is like this. Therefore, a desired document can be issued by operating the terminal device 22 according to the announcement.

When the long-distance sensor 352 responds within 1 second after the long-distance sensor 351 responds, or within 1 second after the long-distance sensor 354 responds, the long-distance sensor 353 appears.
When the user responds, the guidance activation unit 37 provided in the guidance device 31 activates the program for introducing the terminal device 22, and the terminal device 22 is transmitted through the speaker 38.
The announcement of the introduction has been started. Therefore, when a passerby approaches the terminal device 22, it is announced what kind of machine the terminal device 22 is, that is, a document issuing machine such as a certificate, so that improvement in utilization can be expected. Become.

Short range and long range sensors 351 to 3
The reaction of 55 is notified to the control unit by pressing the PF key, as will be described later. Now, the reaction of the long distance sensor 351 is PF1, the reaction of the long distance sensor 352 is PF2, the reaction of the long distance sensor 353 is PF3, the reaction of the long distance sensor 354 is PF4, and the short distance sensor 355.
It is assumed that each of the responses is assigned to be equivalent to pressing each PF key of PF5.

Short range and long range sensors 351 to 3
The reaction flow of 55, that is, the control flow of the relation between the detection of the passerby or the user and the announcement flowing from the speakers 24 and 38 is expressed by the transition of the six states of FIGS. 11 to 16. Next, the example will be described with reference to the first and second example diagrams.

An operation will now be described in the case where the user passes in front of the long-distance sensors 351 and 352, issues a desired document at the terminal device 22, and then leaves in front of the long-distance sensors 353 and 354. It looks like this:

When the user passes in front of the long-distance sensor 351, it corresponds to the pressing of the PF1 key in FIG. 11, and the state changes to state 2 in FIG. The user can use the long-distance sensor 35 within 1 second.
Passing in front of 2 corresponds to pressing the PF2 key in FIG. As a result, the introduction program of the terminal device 22 is activated by the guidance activation unit 37, and the introduction announcement of the terminal device 22 starts to flow from the speaker 38. And it changes to the state 5 of FIG.

The short distance sensor 355 reacts when the user stands in front of the terminal device 22. The short-range sensor 3
The reaction of 55 corresponds to pressing the PF5 key in FIG. Therefore, the introduction program of the terminal device 22 is displayed by the guidance starting unit 37.
Is forcibly stopped by and the operation method program of the terminal device 22 is started instead. That is, an announcement of how to operate the terminal device 22 starts to flow from the speaker 24. And it changes to the state 6 of FIG. The user operates the terminal device 22 according to the operation method explanation announcement.
A desired document can be obtained by operating. When the operation method explanation announcement is completed, FIG.
Transition to state 1.

When the user passes in front of the long-distance sensor 353, it corresponds to the pressing of the PF3 key shown in FIG. 11, and the state 1 shown in FIG. 11 is entered. That is, no announcement is made from the speaker 38. Then, the user selects the long-distance sensor 354.
When passing in front of, it corresponds to pressing the PF4 key in FIG. 11, and transits to state 3 in FIG. Since the user will leave as it is, the first state 1 shown in FIG. 11 will be obtained 1 second after the reaction of the long distance sensor 354.

When the user returns to the direction in which he / she came from after issuing the desired document on the terminal device 22, the same process as described above is performed, and after pressing the PF2 key and the PF1 key in FIG.
1), and when 1 second elapses after the reaction of the long-distance sensor 351, the state returns to the first state 1 in FIG.

In FIG. 15, the announcement end and P
Since pressing of the F key is waiting for an asynchronous event, it is possible to wait at the same time as shown in FIG. According to the detection states detected by the near-distance sensor 355 and the interpersonal sensors of the long-distance sensors 351 to 354, a program such as an announcement of a terminal device and an announcement of an operating method is started,
The stop etc. are controlled.

This is performed by emulating the detection states of the plurality of interpersonal sensors into a PF key code corresponding to the pressing of the PF key on the control keyboard. Next, the presence / absence of a person is detected by a plurality of sensors.
A notification method for converting the key code to automatically start / stop the application program, that is, a person detection notification method will be described.

FIG. 17 is a conceptual diagram showing one embodiment of the interpersonal detection notification system used in the present invention. In the figure, 4
1 is a traffic detector, 42 is a PF key code converter, 43 is a synthesizer, 44 is a keyboard, and 45 is a main unit.

The traffic detector 41 is composed of a plurality of interpersonal sensors such as the long distance sensors 351 to 354 and the short distance sensor 355 shown in FIG. The PF key code converter 42 converts the detection state of each of the interpersonal sensors of the passage detector 41, that is, the on / off state into a PF key code equivalent to the depression of the PF key input from the keyboard 44.

The synthesizer 43 is a circuit that takes the OR of the PF key code converted by the PF key code converter 42 and the PF key code input from the keyboard 44. The main body device 45 automatically activates a pre-assigned application program according to the detection state of the traffic detector 41 input via the PF key code converter 42 or by pressing the PF key from the keyboard 44. It is to stop and so on.

By using such a system, the detection state of the traffic detector 41 can be notified to the main unit 45 side as an asynchronous attention. FIG. 18 shows the configuration of an embodiment of the interpersonal detection notification system used in the present invention.

In the figure, reference numerals 41, 42, 44 and 45 correspond to those in FIG. 17, 51 is an interpersonal sensor, 52 is an interpersonal sensor detecting section, 53 is a KB data generating section, and 54 is a KB code generating table. , 55 is a KB data transmitter, 56 is K
B data OR unit, 57 is a transmitting device, 58 is a receiving device, 5
Reference numeral 9 is a KB data receiving unit, 60-1 is a KB device driver, 60-2 to 60-4 are other device drivers, 61 is an OS unit, and 62 is an application unit.

In the KB code generation table 54, each number (No) of the interpersonal sensor 51 is stored in association with the corresponding PF key number (No) of the keyboard (KB) 44.

When the main body device 45 wants to detect the interpersonal sensor 51, the application unit 62 makes a key input attention request to the OS unit 61. The interpersonal sensor detection unit 52 constantly detects the state of the interpersonal sensor 51 of each number. For example, when the No. 2 interpersonal sensor 51 is turned on, the KB data generation unit 53 is notified of the state change. The KB data generation unit 53 reads the PF key No2 corresponding to the sensor No2 from the KB code generation table 54, and generates keyboard data equivalent to pressing the PF2 key based on the PF key No2. The keyboard data is transmitted to the main body device 45 via the KB data transmission unit 55, the KB data OR unit 56, and the transmission device 57.

Upon receiving the keyboard data equivalent to the pressing of the PF2 key through the receiving device 58 and the KB data receiving unit 59, the main body device 45 performs the processing by the KB device driver 60-1, and the OS unit 61 to the application unit 6
Attention notification of key input is sent to 2. That is, the corresponding application program is activated.

When the No. 2 interpersonal sensor 51 described above corresponds to the long-distance sensor 352 shown in FIG. 10 and corresponds to the pressing of the PF2 key shown in FIG. 12, the guide activation unit 3 shown in FIG.
7 starts the introduction announcement program of the terminal device 22, and the introduction announcement flows out from the speaker 38.

The same applies to the reactions of the interpersonal sensors 51 of other numbers, and P assigned to the keyboard 44 is used.
The same operation as when the F key is pressed is performed. Therefore, the interpersonal detection notification method used in the present invention has an advantage that it is not necessary to change the program of the main body apparatus 45 such as the KB device driver 60-1 and the expansion from a general-purpose system is easy.

When the distance between the traffic detector 41 and the main body device 45 is short, the KB data transmitter 55 and the transmitter 5 are connected.
7, the receiver 58 and the KB data receiver 59 are unnecessary,
The keyboard data converted by the PF key code converter 42 is input to the KB device driver 60-1 of the main body device 45.

Further, the interpersonal sensor 51 may be turned on instead of being turned off by the interpersonal sensor detecting section 52.

[0062]

As described above, according to the present invention, when the congestion level exceeds a predetermined level, the location of a nearby non-crowded terminal device and its map or the like are guided by voice or image, so that a document issuance is issued. The waiting time required for the service is shortened and the service to the user is provided.

In addition, the terminal device can be introduced to passersby, and more people can use the terminal device, and voice guidance can be provided only when necessary. Since there is no need to do unnecessary work.

Since the on / off state of the interpersonal sensor is emulated in the PF key code of the system keyboard to notify the main unit, the on / off state of the interpersonal sensor is sent to the main unit as an asynchronous attention. There is an advantage that the notification can be made and there is no need to change the program on the main body side such as the KB device driver, and the expansion from a general-purpose system can be easily performed.

[Brief description of drawings]

FIG. 1 is a configuration of an embodiment of a document issuing system according to the present invention.

FIG. 2 is a diagram illustrating the installation of a congestion degree detector according to an embodiment.

FIG. 3 is an explanatory diagram of an arrangement of an interpersonal sensor according to an embodiment of a congestion degree detector.

FIG. 4 is an explanatory diagram of an example of congestion degree determination.

FIG. 5 is an explanatory diagram of congestion degree determination when a row is bent.

FIG. 6 is an explanatory view of the arrangement of interpersonal sensors of another embodiment of the congestion degree detector.

FIG. 7 is a calculation explanatory diagram illustrating a method of calculating a congestion degree when a row is bent.

FIG. 8 is a flow chart of an embodiment for explaining the operation of FIG. 1 when the terminal device is crowded.

FIG. 9 is a schematic explanatory diagram of an embodiment of a certificate issuing machine with copy protection.

FIG. 10 is an explanatory diagram of an embodiment of the interpersonal sensor arrangement according to the present invention.

FIG. 11 is a state transition explanatory diagram in state 1 of the relationship between the interpersonal sensor detection and the announcement.

FIG. 12 is a state transition explanatory diagram in state 2 of the relationship between the interpersonal sensor detection and the announcement.

FIG. 13 is a state transition explanatory diagram in state 3 of the relationship between the interpersonal sensor detection and the announcement.

FIG. 14 is a state transition explanatory diagram in state 4 of the relationship between the interpersonal sensor detection and the announcement.

FIG. 15 is a state transition explanatory diagram in state 5 of the relationship between the interpersonal sensor detection and the announcement.

FIG. 16 is a state transition explanatory diagram in state 6 of the relationship between interpersonal sensor detection and announcement.

FIG. 17 is a conceptual diagram of an embodiment of an interpersonal detection notification system used in the present invention.

FIG. 18 shows the configuration of an embodiment of the interpersonal detection notification system used in the present invention.

FIG. 19 is a configuration diagram of a conventional document issuing system.

[Explanation of symbols]

 21 host computer 22 terminal device 23 interpersonal sensor 25 document issuing machine 31 guide device 32 congestion degree detector 33 congestion degree measuring device 34 congestion degree collecting device 35 interpersonal sensor 37 guidance activation unit 351,352,353,354 long distance sensor 355 near Distance sensor

Front page continuation (72) Inventor Akihiro Kakimoto, No. 98, Unoki-nu, Unoki-cho, Hebei-gun, Ishikawa Prefecture 2 PIE Co., Ltd. PFU Co., Ltd.

Claims (4)

[Claims] 1. A document issuing system comprising a plurality of terminal devices connected to a host computer and issuing desired documents by operating the terminal devices, wherein a plurality of interpersonal sensors for detecting the presence or absence of a person for each terminal device. A document issuing system comprising: a guide device for providing predetermined corresponding guidance based on the detection state of the interpersonal sensor; and a document issuing machine for issuing a desired document. 2. The plurality of interpersonal sensors constitute a congestion degree detector for detecting a user in a row lined up in front of the terminal device, and the guiding device measures the congestion degree from the detection state of the interpersonal sensor. When the congestion degree measuring device and the congestion degree measuring device measure the congestion degree which is predetermined or more, the congestion degree of the terminal device of the other place is acquired through the host computer, and the congestion degree of the other place near the low congestion degree is acquired. A congestion degree collecting device for checking the presence or absence of a terminal device and guiding the terminal device when the terminal device corresponding to the condition exists is provided, and the congestion resolution method is guided.
Document issuing system described. 3. The plurality of interpersonal sensors include a short-range sensor installed in a terminal device and a plurality of long-range sensors installed on both sides of the terminal device separately from each other, and the guide device includes: A guidance activation unit that activates a predetermined guidance program based on the detection state of the person sensor of the short distance sensor and the long distance sensor is provided, and guidance corresponding to the detection state of the person sensor is provided. The document issuing system according to claim 1, wherein: 4. A detection state of a plurality of interpersonal sensors, comprising a PF key code converter for converting a detection state detected by the plurality of interpersonal sensors of the short distance sensor and the long distance sensor into a PF key code corresponding to a keyboard. 4. The document issuing system according to claim 3, wherein the PF key data of the keyboard is emulated and notified.