JPH0583396A - Message informing system - Google Patents

Abstract

PURPOSE:To prevent the delay of transmission of a message due to forgetting the confirmation in a message service and the disappearance of a message. CONSTITUTION:The area of a message recording sign 32 is provided on the storage area of subscriber data 31 to be retrieved in the case of receiving the outgoing and incoming calls. The exchange system is provided with a means providing a sign in the area of the message recording sign 32 when a message is recorded and stored in a message storage device 27, sending a guidance voice 'a message is recorded' by connecting a guidance sending part 26 for the originating call from a caller 10, sending an originating sound by connecting the signal sound generation part 25, and closing a speech path with a caller after the similar voice guidance by connecting to the guidance sending part 26 immediately after the response in the incoming call to a caller 10 while the process is advanced in the normal operation order.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a message notification system for notifying a message of which a record has been accumulated in a system having a message service.

[0002]

2. Description of the Related Art Conventionally, in this type of message notification system, a subscriber who has registered a message service dials a specific telephone number to confirm whether or not there is a message addressed to a specific subscriber.
If there is a message, the procedure is to listen to this message.

However, in the message storage device for storing messages in the exchange system, in order to solve the disadvantage that the holding time in the storage area increases and an excessive amount of equipment is required, message recording is automatically held when a predetermined time period has elapsed. It was configured to be erased.

[0004]

Since the above-described conventional message notification system is configured to automatically delete the message recorded and accumulated by the message accumulating device for the message service after the elapse of a predetermined time period, The subscriber who registered the message service needs the time and effort to confirm the presence or absence of the message by a predetermined dial transmission every suitable time, and not only the transmission of the message is delayed,
There was a problem that it would be erased if the confirmation was forgotten.

An object of the present invention is to set a sign indicating that a message is being recorded in the recording area of subscriber data searched for when making and receiving a call, and by notifying that the message is stored when the sign is indexed when making and receiving a call. An object is to provide a message notification system that solves the above problems.

[0006]

A message notification system according to the present invention is a message notification system in a switching system having a message service, in which a subscription is provided for each subscriber when the switching system records a message by the message service. When a message recording sign indicating that a message has been recorded is set in the storage area of the subscriber data and the message recording sign is indexed to at least one of the outgoing call from this subscriber and the incoming call to this subscriber, It has means for notifying that there is a record of a message.

[0007]

The present invention will be described below with reference to the drawings. FIG. 1 is a system block diagram showing an embodiment of the present invention.

As shown in FIG. 1, a subscriber 10 uses a line circuit 21 to connect to a voice network 22 of a switching system.
The call trunk network 22 is controlled by the central processing unit 23, and the call trunk 24 whose main functions are the supply of call current and line monitoring, and the generation of signal sounds such as dial tone and ringing tone. A signal sound generating section 25, a guidance sending section 26 for sending a guidance message by various voices,
Also, a message storage device 27 for receiving and storing a message is accommodated and connected, and these are also controlled by the central processing unit 23.

The central processing unit 23 uses the programs and data stored in the main storage unit 30 to process the operating functions of the switching system mainly for call control.

The main storage device 30 has a message record indicator 32 area in the area of the subscriber data 31 set for each subscriber 10, and indicates whether or not there is a message record to this subscriber by, for example, a binary code. ..

Next, the operating functions of the exchange system will be described step by step with reference to FIG.

First, the registration procedure of the message service is the same as the conventional one, and while the subscriber 10 can be set by the predetermined dial transmission procedure of the registration request, the registration is canceled by the predetermined dial transmission of the registration cancellation. This registration sign is for subscriber data 31
Is set up in the area of the message recording mark 32.

Upon receiving an incoming call to the subscriber 10 who is registering a message service, the central processing unit 23 of the switching system causes the incoming subscriber 10 to receive the incoming call.
Since the subscriber data 31 is searched and the message service registration sign is indexed, first, the guidance sending unit 26 is connected to the calling subscriber (not shown) to notify that "message service is in progress", while the message storage device 27 is connected. And prepare to receive the message,
In the message recording mark 32 area, a recording mark, for example, a binary code 1,
Stand up.

The message reading procedure and message erasing procedure during the setting of the message service are the same as the conventional ones, and any means may be used.

When receiving a call from the subscriber 10, the central processing unit 23 first examines the subscriber data 31 of the subscriber 10, but when the message record indicator is set, the originating subscriber 10 is guided and sent out. After connecting to the section 26 and sending out the guidance message of the reminder message "I have received the message addressed to the customer. Please check it early."
Return to the normal procedure for changing the connection to 5 and transmitting a dial tone.

The central processing unit 23 first checks the subscriber data 31 of the subscriber 10 even when an incoming call is made to the subscriber 10. Therefore, when the message recording mark is set, the called subscriber 1
When 0 is answered, the guidance sending unit 26 is connected to the subscriber 10 to send the guidance message of the reminder wording, and then the call path to the subscriber 10 is connected to the calling side to start a normal call. .. At this time, by sending the ringing tone to the calling subscriber until the sending of the reminder message to the called subscriber is completed, the calling subscriber is relieved within the blank time immediately after the response.

Although the functional blocks have been shown and described in the present embodiment, they can be separated and merged for each function, and the above description does not limit the present invention.

[0018]

As described above, according to the present invention, a sign indicating that a message record is present is set in the subscriber data storage area searched by the exchange system when making and receiving a call, and the message record is recorded when the sign is indexed at the time of making and receiving a call. Since the message can be confirmed by notifying the subscriber of the voice guidance that the message is being stored, there is an effect that delay of message transmission and disappearance of the message can be prevented.

[Brief description of drawings]

FIG. 1 is a system block diagram showing an embodiment of the present invention.

[Explanation of symbols]

 10 Subscriber 23 Central Processing Unit 26 Guidance Sending Unit 27 Message Storage Device 31 Subscriber Data (Area) 32 Message Record Marker (Area)

Claims (1)

[Claims] 1. A message notification method in a switching system having a message service, wherein a message is recorded in a storage area of subscriber data provided for each subscriber when the switching system records a message by the message service. Means for notifying that the subscriber has a message record when the message record indicator is indexed when at least one of the outgoing call from the subscriber and the incoming call to the subscriber is set. Message notification method characterized by the following.