JPH0583350A - Operation procedure control method for telephone set - Google Patents

Abstract

PURPOSE:To improve the operability resulting from the telephone set whose size is made small, the emphasized display function performance, and the guide display of the operation procedure in matching with the skill of the user. CONSTITUTION:The method is provided with a panel 1 on which a dial pattern, a one-touch dial pattern and an operation guidance pattern for various functions are displayed. The display pattern is switched in response to the operation skill of the user or the selection of the user and dialing processing and one-touch dial registration and dialing are implemented based on the dial operation from the pattern of the touch panel 1 by the user and the operation corresponding to the function.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an operation procedure control of a telephone, such as a single telephone, a key telephone, a multi-function telephone of a private branch exchange, and a telephone for making and receiving a call by dial operation including a facsimile. The present invention relates to a method, and more particularly, to a method for controlling an operation procedure of a telephone, which is suitable for each user having different skill level to operate in an optimal procedure.

[0002]

2. Description of the Related Art A multi-function telephone has an operation section having dial buttons and the like, and a display section for displaying a dialed telephone number, a call charge, and the like.
There is a function for registering telephone numbers and function codes, and users use these functions as needed. For example, Ricoh Co., Ltd. “Key Telephone System E
As described in the E-S series instruction manual, various convenient operation functions such as "speed dial", "one-touch dial", and "absence setting" are provided.

However, immediately after the introduction of a new telephone,
In many cases, the user is not yet accustomed to the operation of the telephone, and operations such as function button registration of the telephone are not performed. Further, even users who do not use the telephone very often often do not use functions such as speed dial calling and one-touch dial calling. On the other hand, a user who frequently uses a telephone is required to use a function suitable for the skill level as the number of times of use increases. However, the operation unit of the conventional telephone is fixed, and thus it is difficult to flexibly meet the demands that change as the user becomes skilled.

[0004]

The problem to be solved is that the conventional technique cannot change the operability according to the skill level of the user. An object of the present invention is to solve these problems of the prior art, and users with different proficiency in operating a telephone can operate the telephone in an optimal procedure, improving the operability of the telephone. It is to provide a method for controlling an operation procedure of a telephone that enables the above.

[0005]

In order to achieve the above-mentioned object, a method for processing a change in an operation procedure of a telephone according to the present invention is (1).
A touch panel for inputting key information corresponding to the position specified by the user on the displayed screen in the operation procedure control method of the telephone that makes a call to the destination by the dial operation and receives a call from the destination. A dial screen used for inputting a dial operation is displayed on the touch panel, and a call origination process is performed based on a dial operation by the user using the dial screen. (2) In the operation procedure control method for a telephone set forth in (1) above, a destination telephone that replaces and stores a predetermined number of destination telephone numbers for each calling operation in a first-in first-out order. When a dialing operation is performed, the operation guide screen consisting of the telephone number stored in the destination telephone number storage unit and the selection key corresponding to this telephone number is displayed on the touch panel screen when the user makes a call. It is characterized in that the call origination process is performed based on the selection of the selection key by. Also, (3) in the operation procedure control method for a telephone set forth in any one of (1) and (2) above,
It is equipped with a callee telephone number storage unit that stores the callee telephone number that is making a call, and when the callee telephone number stored in the callee telephone number storage unit is used to make a call The redial key for activating a call is displayed on the touch panel screen, and based on the selection of the redial key by the user,
It is characterized by performing call origination processing. Also, (4)
The operation procedure control method for a telephone according to any one of (1) to (3) above, further comprising an operation procedure storage unit that stores in advance an operation procedure group of the telephone including a one-touch dial registration operation corresponding to a destination name, On the touch panel, along with the dial screen, the operation procedure selection screen consisting of the operation procedure selection keys for selecting each operation procedure stored in this operation procedure storage section is displayed, and the user selects the operation procedure using the operation procedure selection key. Based on the above, the corresponding operation procedure is read from the operation procedure storage unit, the screen of the touch panel is switched to the operation guidance screen corresponding to the operation procedure read from the operation procedure storage unit, and the operation guidance screen by the user is used. It is characterized in that processing including a one-touch dial registration operation is performed based on the operation. Also, (5) above (4)
In the operation procedure control method for a telephone set forth in, a user is provided with a one-touch dial storage unit that stores a one-touch dial group corresponding to a destination name registered using an operation guide screen, and the operation procedure of the operation procedure selection screen by the user. Based on the selection of the operation procedure using the selection keys, the screen of the touch panel is switched to the one-touch dial operation guide screen consisting of the one-touch dial selection keys for selecting each one-touch dial corresponding to the destination name stored in the one-touch dial storage unit, It is characterized in that the call origination process is performed based on the one-touch dial transmission operation by the user using the one-touch dial selection key on the one-touch dial operation guide screen. (6) In the operation procedure control method for a telephone set forth in (5) above, a one-touch dial usage frequency counting unit that counts the usage frequency of each one-touch dial group corresponding to the destination name stored in the one-touch dial storage unit. Based on the counting result by the one-touch dial use frequency counting unit, the one-touch dial group stored in the one-touch dial storage unit is arranged in descending order of frequency of use, and the one-touch dial group rearranging unit is provided. The feature is that one-touch dial groups corresponding to destination names are arranged and displayed in descending order of frequency of use. Also, (7) above (4)
In the operation procedure control method for a telephone set forth in any one of (6) to (6), there is provided a transmission accumulation unit for each transmission destination that accumulates the number of transmissions of the transmission destination telephone number for each transmission operation on the dial screen. When the number of outgoing calls accumulated by the destination-specific outgoing call totalizing unit reaches a predetermined threshold, a message prompting a one-touch dial registration operation of the corresponding telephone number is displayed on the screen of the touch panel. (8) In the telephone operation procedure control method according to any one of (4) to (7), a transfer operation procedure storage unit that stores in advance a transfer operation procedure corresponding to a transfer destination name for transferring a received call. Based on the incoming call, the transfer operation procedure stored in the transfer operation procedure storage unit is read, the screen of the touch panel is switched to the transfer operation guide screen corresponding to the read transfer operation procedure, and the transfer operation is performed by the user. It is characterized by performing the transfer processing of the incoming call based on the operation using the guidance screen. (9) In the operation procedure control method for a telephone set forth in any one of (4) to (8), each of the operation guide screens switched based on a user's key operation, and this operation guide screen, and Operation guide screen Display the return key that switches the corresponding operation procedure to the previous operation guide screen and operation procedure, and return the operation guide screen and operation procedure based on the selection of this return key by the user And (10) In the method for controlling an operation procedure of a telephone set forth in any one of (4) to (9), the method includes a value calculated by the number of times of use and the number of days of use of the telephone by a user who regularly uses the telephone, and the detection is performed. Depending on the degree of user's ability to operate the telephone,
An operation skill level determination unit that determines the operation skill level of the user's telephone is provided, and the operation procedure group of the phone stored in advance in the operation procedure recording unit based on the determination result of the operation skill level determination unit at the time of making and receiving a call. From the above, an operation procedure designated in advance corresponding to the operation skill level is selected, and the screen of the touch panel is switched to the operation guide screen of the operation procedure corresponding to the operation skill level.

[0006]

In the present invention, the dial operation for making a call is performed using the touch panel. This eliminates the need for dial buttons and allows the size of the telephone to be reduced. At the same time, the size of the display unit can be increased, and guidance for various operating procedures can be displayed. For example, you can display a large number of one-touch dial groups that support destinations and destinations, and
By inputting using the touch panel, one-touch dial selection and calling operation become easy. Further, the one-touch dial groups can be rearranged and displayed according to the frequency of use, and the operability at the time of calling and receiving is improved. Further, the operation procedure of the telephone including the contents of the operation guide displayed on the touch panel is switched according to the user's skill of using the telephone to operate. This allows the user to operate the telephone in an optimal procedure.

[0007]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of the configuration of the telephone according to the present invention according to the present invention. The telephone of this embodiment has a touch panel 1 for displaying dials and inputting dial operations, a telephone controller 2 for controlling the operation of the entire telephone, a storage device 3 for storing information such as a one-touch dial, and the like. And a handset 4 used by the person to talk. The storage device 3 stores an operation procedure storage unit 5 for storing various operation procedures of the telephone including a one-touch dial registration operation, including display information of an operation guidance screen corresponding to the operation procedure, and a registered one-touch dial. The one-touch dial storage unit 6 stores the call destination corresponding to the destination name, and the transfer destination name storage unit 7 stores the extension number corresponding to the user name. Also,
The telephone control device 2 includes an input / output control unit 8 that controls input / output operations of the touch panel, a call line control unit 9 that controls a line and a call path for a call by the handset 4, and an operation procedure storage of the storage device 3. An operation procedure control section 10 for accessing the section 5 and the like to control switching of the operation procedure according to the present invention, and a main control section 11 for controlling the operation of the telephone control device 2 as a whole. Furthermore, the operation procedure control unit 10 counts the usage frequency of each registered one-touch dial, and the one-touch dial usage frequency counting unit 12 and the one-touch dial usage frequency counting unit 12
According to the counting result of 1, the one-touch dial group registered in the one-touch dial storage unit 6 of the storage device 3 is rearranged into a one-touch dial group rearrangement unit 13 having a high frequency of use, and the number of times the telephone is used is counted. Counting unit 1
4 and an operation skill level determination unit 15 that determines the operation skill level of the user of this telephone based on the count result of the number-of-use counting unit 14.

With the telephone having such a structure, the user can perform the call origination and the call incoming response operations in the operation procedure according to the respective skill levels. That is, in the case of making a call, for example, for a user who is new to the operation and is not accustomed to the operation, for example, guidance for making a call is displayed on the screen of the touch panel 1. Then, the user switches to the operation guidance screen for guiding the next operation at each step of advancing the calling operation. In addition, in the case of a user who is accustomed to the telephone operation to some extent, on the screen of the touch panel 1,
One-touch dial The names of registered parties are displayed in descending order of the frequency of outgoing calls, and when the user touches the display area of the name of the person with whom they want to make a call, the call is automatically sent using the corresponding dial. For users who are familiar with the phone, the touch panel screen displays a menu screen of advanced calling functions and operation procedures such as one-touch dial operation excluding guidance, and the user can interact non-interactively. , You can choose various calling functions. On the other hand, in the case of answering an incoming call, first, for a user who is not accustomed to the operation, at the time of answering an incoming call, guidance about how to hang up the phone or how to put on hold is displayed on the screen of the touch panel 1. In addition, in the case of a user who is accustomed to the telephone operation to some extent, when the call is answered, the screen of the touch panel 1
The extension transfer destination (name) is displayed, and the user can perform the transfer operation by touching the corresponding display portion. Then, in the case of a user who is familiar with the telephone, the other party who frequently transfers and the function to be operated during a call, for example, the operation procedure of advanced functions such as the paging function and the conference function are displayed. It is also possible to display at the same time whether the transfer destination is on the phone or not.

The operation of the telephone having such a structure according to the present invention will be described below. A dial 16 is displayed on the initial screen of the touch panel 1, and the user performs a dial operation by touching each of the displayed numeric keys. The telephone control device 2 takes in the subscriber number of the transmission destination by this dial operation via the input / output control part 8 and causes the call line control part 9 to perform the calling process. Also,
On the initial screen of the touch panel 1, the operation procedure selection key 17
To 19 are also displayed, and the user can select the corresponding operation procedure by touching the operation procedure selection keys 17 to 19, respectively. In this embodiment, the operation procedure selection key 17 is provided for a user who is not yet familiar with the telephone, and can be used for various operation procedures of the telephone stored in the operation procedure storage unit 5 such as a one-touch dial registration operation. The display of the corresponding operation guidance screen is selected. That is, when the user touches the operation procedure selection key 17 at the time of calling, the operation procedure control unit 10 accesses the operation procedure storage unit 5 and displays the screen of the touch panel 1 on, for example, "one-touch dial 20". , "Speed dial 2
Switch to the operation procedure selection screen 23 including "1", "absence setting 22", and the like. The display parts such as "one-touch dial 20", "speed dial 21", and "absence setting 22" serve as selection keys for the displayed operation procedure, and the user touches the display part of "one-touch dial 20", for example. Then, the operation procedure control unit 10 further displays, from the operation procedure storage unit 5, a menu screen regarding each operation procedure related to the one-touch dial, such as a one-touch dial registration operation and a one-touch dial transmission operation. Then, when the user touches the display part of the registration operation of the one-touch dial, for example, the registration operation procedure of the one-touch dial is sequentially displayed based on the interactive input operation after that, and the user who is unfamiliar with the operation However, the one-touch dial can be easily registered.
The one-touch dial group registered in this manner is stored in the one-touch dial storage unit 6 in correspondence with the destination name. Further, at the time of answering the incoming call, the user can easily perform the transfer process interactively by selecting a menu such as “transfer operation” by using the operation procedure selection key 17. That is, the user
If you select the selection key related to "transfer operation" several times,
The operation procedure control unit 10 finally reads out and displays the user name corresponding to the extension number of the transfer destination from the transfer destination name storage unit 7. Then, when the user touches the display portion of the user name to be transferred, the operation procedure control unit 10 passes the corresponding extension number to the call line control unit 9, and the call line control unit 9 switches the connection. In this way, the transfer process is performed.

Next, an operation procedure selection key 18 on the initial screen of the touch panel 1 is provided for a user who is used to the operation of the telephone to some extent. For example, when a call is made, the user selects this operation procedure selection key. Touch 18 and the operation procedure control unit 1
In 0, the one-touch dial group stored in the one-touch dial storage unit 6 is taken out, and the one-touch dial transmission operation screen 24 is displayed on the touch panel 1. Recipient names 25 to 27 are displayed on the one-touch dial transmission operation screen 24, and when the user touches the display portion of an arbitrary recipient name, the operation procedure control unit 10 causes the corresponding dial to operate. The information is passed to the call line controller 9. The call line control unit 9 makes a call based on the received dial information. In this way, when the user performs a one-touch dial transmission operation, the one-touch dial usage frequency counting unit 12 increases the number of times the corresponding one-touch dial is used by one. If the cumulative number of times of use of the one-touch dials used by this counting becomes larger than that of the other one-touch dials, the one-touch dial group rearranging unit 13 changes the arrangement order of the one-touch dial groups stored in the one-touch dial storage unit 6, Priority should be given to the ones that are used most frequently. Further, when answering an incoming call, the user can select a menu such as "one-touch transfer operation" by using the operation procedure selection key 18, and can immediately perform the transfer process. That is,
When the user selects "one-touch transfer operation", the operation procedure control unit 10 reads out the user name corresponding to the extension number of the transfer destination from the transfer destination name storage unit 7 and displays it. Then, when the user touches the display portion of the user name to be transferred, the operation procedure control unit 10 passes the corresponding extension number to the call line control unit 9, and the call line control unit 9 switches the connection. In this way, the transfer process is performed.

Next, an operation procedure selection key 19 on the initial screen of the touch panel 1 is provided for a user who is familiar with the telephone. If the user selects this key when making a call, the operation procedure control is performed. The unit 10 accesses the operation procedure storage unit 5 and displays the screen of the touch panel 1 on, for example, “one-touch dial registration operation”, “one-touch dial transmission operation”, “one-touch dial change operation”, “speed dial registration operation”, Switch to the operation procedure screen such as "Speed dial operation" or "Absent setting". When the user selects one of these operation procedures, the operation procedure control unit 1
0 directly switches to the input screen for each operation.
As a result, it is not necessary to display detailed operation guidance, and the user can immediately perform each operation. In addition, when answering an incoming call, the user uses the operation procedure selection key 19 to, for example, a party to whom data is frequently transferred or a function to be operated during a call, for example, an advanced function such as a paging function or a conference function. It is possible to immediately obtain the operation procedure of, and save the time required to display each operation.

Further, in the telephone of this embodiment, the number-of-use counting section 14 counts the number of times the user has used the telephone, and the operation skill level determination section 15 counts the number of times the user has used the telephone. Judge the skill level of the operation on the telephone. For example, the number-of-uses counting unit 14 sets “50 times”
If the operation skill level determination unit 15 determines that the user of this telephone has become accustomed to the operation to some extent, and the use frequency counting unit 14 counts “200 times”, The operation skill level determination unit 15 determines that the user of this telephone has become accustomed to the operation. Then, the operation procedure control unit 10 responds to this determination result,
The display content of the initial screen of the touch panel 1 is changed. For example, when the user determines that he / she is not accustomed to the operation, the above initial screen is left as it is, and when the user determines that he / she is accustomed to the operation to some extent, the operation procedure selection described above is performed. The screen is switched to the one-touch dial transmission operation screen 24 corresponding to the key 17. In this way, the operability for the user is further improved by automatically switching to the initial screen according to the operation skill level of the user.

FIG. 2 is a flow chart showing an embodiment of the processing operation of the telephone in FIG. 1 according to the present invention.
If the operation skill of the user is low (steps 201, 20)
2), dial 16 and operation procedure key 1 in FIG.
An initial screen consisting of 7 to 19 is displayed on the touch panel 1 (step 203). Then, based on the user's key selection operation (step 204), the corresponding processing is performed (step 205). If the operation skill of the user is high to some extent (step 206), the one-touch dial transmission operation screen 24 in FIG. 1 is displayed on the touch panel 1 (step 207), and if the operation skill of the user is sufficiently high ( (Step 208), a screen including the one-touch dial transmission operation screen 24 and the operation procedure keys 17 and 19 in FIG. 1 is displayed on the touch panel 1 (Step 2).
09). Then, based on the user's key selection operation on the displayed screen (step 204), corresponding processing is performed (step 205). In this way, the touch panel of the telephone automatically displays the operating procedure that suits the user's skill level, so the user can always perform the phone operation that best suits his or her skill level. Therefore, erroneous operation and confusion during operation are reduced.

FIG. 3 is a perspective substantial view showing an embodiment of the external structure of the telephone of FIG. 1 according to the present invention. The telephone 28 of the present embodiment includes the touch panel 1 displaying the dial 16 and the operation procedure selection keys 17 to 19 as an initial screen, the transmitter 29 and the earphone 30 used by the user for a call. The telephone 28 can be operated by using the dial 16 of the touch panel 1,
Since there is no row of buttons for dial operation, the device can be downsized and the display can be upsized. Then, even a user who is unfamiliar with the operation can select a desired operation procedure by touching the operation procedure selection key 17 displayed on the touch panel 1, and various operations can be easily performed by the operation guide on the large screen. Can be done. Further, a user who is accustomed to the operation can obtain a screen for one-touch dial transmission operation by touching the operation procedure selection key 18, and can perform the transmission operation quickly. Further, as described with reference to FIGS. 1 and 2, the telephone set 28 automatically determines the skill level of the user based on the number of times of use, and the operation procedure corresponding to each skill level is used as an initial screen or respectively. The screen order is changed according to the display order corresponding to the skill level. As a result, the user can perform the desired operation in the shortest time.
Hereinafter, the operation procedure control unit 10 of FIG. 1 of the telephone in FIG. 3 will be described.
The processing operation according to the present invention will be described.

FIG. 4 is a flow chart showing an embodiment of the processing operation of the operation procedure control unit in FIG. 1 at the time of making a call according to the present invention. When the user picks up the handset (step 4
01), the telephone number that has been called in the past is displayed on the screen of the touch panel 1 of FIG. 1 from the last call (step 402). A telephone number that has been called in the past is stored in a destination telephone number storage unit (not shown) provided in the storage device 3 of FIG. When the user selects the redial key (step 403), the operation procedure control unit 10 of FIG. 1 stores the redial number stored in the callee telephone number storage unit (not shown) provided in the storage device 3 of FIG. Based on the telephone number for dialing, a calling process to the corresponding telephone number is performed (step 404). If the other party is not busy (step 405), the communication path is connected (step 406), and if the other party is busy, the operation guide for setting the redial mode is displayed again (step 407). .. If the user selects the redial setting, the operation procedure control unit 10 of FIG. 1 sets the telephone number of the call being made to the callee telephone number (not shown) provided in the storage device 3 of FIG. Store in the storage unit. In step 403, if the user selects one-touch dial transmission based on the operation procedure key 18 in FIG. 1 instead of redialing (step 408), the one-touch dial transmission operation screen 24 in FIG. 1 is displayed (step 409). ). Then, when the user selects the key of the desired destination name (step 410), the one-touch dial use frequency counting unit 12 and the one-touch dial group rearranging unit 13 in FIG. Rearrangement of one-touch dial groups corresponding to each destination name registered in 6 (step 411),
The calling process of step 404 is performed. Also, step 4
In 08, the user refers to the displayed telephone number or the like that has been transmitted in the past and makes a normal dial transmission by a dial operation, so that a destination (not shown) provided in the operation procedure control unit 10 in FIG. The total number of outgoing calls to the telephone number stored in the storage device 3 of FIG. 1 or the like is incremented by 1 by the separate outgoing call cumulative unit (step 412). If the result is equal to or greater than the predetermined number of calls (step 413), a message is displayed on the screen of the touch panel 1 of FIG. 1 that the number of calls to the telephone number is large, so that it is better to register by one-touch dialing. (Step 414). If the user rejects the registration, the cumulative total of the number of calls to the telephone number stored in the storage device 3 of FIG. 1 or the like is cleared to “0” for initialization. Next, of the telephone numbers stored in the destination telephone number storage section displayed in step 402, the oldest telephone number that was dialed is deleted, and the telephone number of the other party dialed this time is Register new (Step 41
5) The calling process of step 404 is performed. In this way, the user can efficiently perform the calling operation. It should be noted that by providing a return key or the like for switching the screen to the previous operation screen in the display screen in each processing step, the user can easily cope with key operation mistakes. Become.

FIG. 5 is a flow chart showing an embodiment of the processing operation at the time of an incoming call according to the present invention of the operation procedure control section in FIG. When the user who hears the incoming call picks up the handset (step 501) and is requested to transfer by the other party (step 502), the operation shown in FIG. 1 is performed based on the user's selection of the operation procedure selection key 17 shown in FIG. The procedure control unit 10 selects a screen relating to the transfer operation from the operation procedure storage unit 5 of the storage device 3 of FIG. 1 and displays it on the screen of the touch panel 1 of FIG. 1 (step 503). Recognition of the key of the screen related to the transfer process selected by the user (step 504), and switching of the display screen corresponding to the key (step 50)
5) is performed, and when the key on the final operation screen is input (step 506), the connection is switched to the corresponding transfer destination (step 507). If the user who has made an operation error selects the return key before the final key input on the final operation screen (step 508), the displayed screen is returned to the previous screen (step 509). , Step 504
Then wait for the correct key input from the user. In this way, by sequentially displaying the operation procedure, even a user who is unfamiliar with the operation can easily perform the transfer operation. For users with a high degree of skill, a list of transfer destination names is displayed from the beginning, and steps 504 to 5 are performed.
By omitting the operation process in 06, the user can be provided with a quicker operation.

As described above with reference to FIGS. 1 to 5, the telephone according to the present embodiment does not require a button for dial operation, which enables downsizing of the device and upsizing of the display section. In addition, the user can interactively perform the operation procedure of various functions, and even a user who is unfamiliar with the operation can easily utilize those functions. A user who is accustomed to the operation can also select an operation procedure according to the skill level of the operation, which enables a quick operation. In addition, the telephone itself can automatically judge the user's operation skill level and select the optimal operating procedure screen for the user to display as the initial screen, which allows the user to create an optimal operating environment. Obtainable. The present invention is not limited to the embodiment described with reference to FIGS. For example, it can be applied to a device such as a facsimile that performs a dial operation. In addition, if the user refuses the registration even when encouraging the registration of one-touch dialing, the cumulative number of times the telephone number is dialed is not cleared to "0" but is left as it is or "1/2". Various countermeasures such as "1/3" and "1/3" are possible and can be arbitrarily determined. Further, if the number of registrations is full, a method of displaying the fact and entrusting the user's judgment such as registration change may be used as usual. Also in the redial operation, it is possible to prevent the forgetting of the redialing operation by predicting the end time of the busy state of the other party and setting the timer value for the reservation calling or the notification of the passage of time. In judging the skill level of the user,
A changeover switch may be provided so that the user himself / herself can set the skill level. Furthermore, when the user selects a relatively advanced function such as a conference call function, or when the telephone The skill level may be automatically changed after the introduction, for example, after a certain period of time such as one month.

[0018]

According to the present invention, the use of the touch panel eliminates the need for dial buttons, makes it possible to reduce the size of the telephone and enhance the display function, and to improve the operability according to the skill level of the user. Can be changed, the user can operate the telephone in an optimal procedure for each, and the operability of the telephone can be improved.

[0019]

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of a configuration relating to the present invention of a telephone set to which the present invention is applied.

FIG. 2 is a flow chart showing an embodiment of the processing operation of the telephone in FIG. 1 according to the present invention.

FIG. 3 is a perspective entity diagram showing an embodiment of an external configuration of the telephone in FIG. 1 according to the present invention.

FIG. 4 is a flowchart showing an embodiment of a processing operation at the time of making a call according to the present invention of the operation procedure control unit in FIG.

5 is a flowchart showing an embodiment of a processing operation at the time of an incoming call according to the present invention of the operation procedure control unit in FIG.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Touch panel 2 Telephone control device 3 Storage device 4 Handset 5 Operation procedure storage unit 6 One-touch dial storage unit 7 Transfer destination name storage unit 8 Input / output control unit 9 Call line control unit 10 Operation procedure control unit 11 Main control unit 12 One-touch dial Frequency-of-use counting unit 13 One-touch dial group rearranging unit 14 Number of times-of-use counting unit 15 Operation skill determination unit 16 Dials 17 to 19 Operation procedure selection key 20 One-touch dial 21 Speed dial 22 Absence setting 23 Operation procedure selection screen 24 One-touch dial transmission operation Screen 25-27 Destination name 28 Telephone 29 Transmitter 30 Earphone

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Manabu Nagai 1-3-6 Nakamagome, Ota-ku, Tokyo Rico Co., Ltd.

Claims (10)

[Claims] 1. A key corresponding to a position designated by a user on a displayed screen in a method of controlling an operation procedure of a telephone for dialing a call to a destination and receiving a call from the destination. A touch panel for inputting information, a dial screen used for inputting the dial operation is displayed on the touch panel, and a call origination process is performed based on a dial operation by the user using the dial screen. How to control the operating procedure of a telephone. 2. The telephone operation procedure control method according to claim 1, wherein the telephone numbers of the transmission destinations are exchanged and stored in a first-in first-out order by a predetermined number of times for each call operation. Equipped with storage means, when making a call,
A telephone number stored in the destination telephone number storage means,
An operation guide screen consisting of a selection key corresponding to the telephone number,
A method for controlling an operation procedure of a telephone, which is characterized by displaying on a screen of the touch panel and performing a call origination process based on a selection of the selection key by a user. 3. The telephone operation procedure control method according to claim 1 or 2, further comprising a callee telephone number storage means for storing a callee telephone number being called. Based on the detection of the busy tone from the front, a redial key for activating a call by the busy telephone number stored in the call destination telephone number storage means is displayed on the screen of the touch panel to allow the user to make a call. A method of controlling an operation procedure of a telephone, wherein a call origination process is performed based on selection of the redial key. 4. The operation procedure control method for a telephone according to claim 1, further comprising an operation procedure storage means for pre-storing an operation procedure group of the telephone including a one-touch dial registration operation corresponding to a destination name. On the touch panel, an operation procedure selection screen including an operation procedure selection key for selecting each operation procedure stored in the operation procedure storage means is displayed on the touch panel together with the dial screen, and the operation procedure selection key by the user is displayed. Based on the selection of the operation procedure using, the corresponding operation procedure is read out from the operation procedure storage means, the screen of the touch panel is switched to the operation guidance screen corresponding to the operation procedure read out from the operation procedure storage means, and used. An electronic device characterized by performing a process including the above one-touch dial registration operation based on an operation by a person using the operation guide screen. How to control the operating procedure of the speaker. 5. The telephone operation procedure control method according to claim 4, further comprising a one-touch dial storage means for storing the one-touch dial group corresponding to a destination name registered by a user using the operation guide screen, One-touch that selects each one-touch dial corresponding to the destination name stored in the one-touch dial storage means on the screen of the touch panel based on the user's selection of the operation procedure on the operation-procedure selection screen A one-touch dial operation guide screen including a dial selection key is switched to, and a call originating process is performed based on a one-touch dial transmission operation by the user using the one-touch dial selection key on the one-touch dial operation guidance screen. Operating procedure control method. 6. The telephone operation procedure control method according to claim 5, further comprising: a one-touch dial usage frequency counting means for counting the usage frequency of each one-touch dial group corresponding to the destination name stored in the one-touch dial storage means. A one-touch dial group rearranging means for rearranging the one-touch dial groups stored in the one-touch dial storage means in descending order of frequency of use, based on the counting result by the one-touch dial use frequency counting means,
A method for controlling an operation procedure of a telephone, characterized in that a group of one-touch dials corresponding to destination names are displayed in order on the one-touch dial operation guide screen in descending order of frequency of use. 7. The operation procedure control method for a telephone according to claim 4, wherein the number of times of transmission of a destination telephone number is changed for each telephone number for each transmission operation on the dial screen. When a total number of transmissions by destination is accumulated, and the number of transmissions accumulated by the transmission by destination totals reaches a predetermined threshold, a message prompting a one-touch dial registration operation of the corresponding telephone number is displayed on the touch panel screen. A method for controlling an operation procedure of a telephone, which is characterized by being displayed on the screen. 8. The operation procedure control method for a telephone according to claim 4, further comprising a transfer operation procedure storage means for storing beforehand a transfer operation procedure corresponding to a transfer destination name for transferring the received call. Based on an incoming call, the transfer operation procedure stored in the transfer operation procedure storage means is read, the screen of the touch panel is switched to a transfer operation guide screen corresponding to the read transfer operation procedure, and the user selects the transfer operation guide screen. A method for controlling an operation procedure of a telephone, which performs a transfer process for the incoming call based on an operation using a transfer operation guide screen. 9. The operation procedure control method for a telephone according to claim 4, wherein each of the operation guide screens that is switched based on a user's key operation,
The operation guide screen and a return key for switching the operation procedure corresponding to the operation guide screen to the previous operation guide screen and the operation procedure are displayed, and the operation guide is displayed based on the selection of the return key by the user. A method for controlling an operation procedure of a telephone, characterized by returning a screen and an operation procedure. 10. The method for controlling a telephone operation procedure according to claim 4, wherein the method includes a value calculated by the number of times of use and the number of days of use of the telephone by a user who regularly uses the telephone. The operation skill level determination means for determining the operation skill level of the user with respect to the telephone is provided according to the degree of the operation ability of the user with respect to the telephone, and the operation skill level determination means of the operation skill determination means at the time of making and receiving a call. On the basis of the determination result, an operation procedure designated in advance corresponding to the operation skill level is selected from the operation procedure group of the telephone stored in advance in the operation procedure recording means, and the screen of the touch panel is changed to the operation skill level. A method of controlling an operation procedure of a telephone, characterized by switching to an operation guidance screen of a corresponding operation procedure.