JPH0536957U - Voice mail device - Google Patents

Abstract

(57) [Abstract] [Purpose] Calling the receiving terminal using the voice that represents the calling party information ensures that the calling party information is transmitted to the called party before answering. [Configuration] Using a voice mail device connected to the PBX,
When there is an incoming call to which the calling party number from the ISDN network or the like is transmitted, the called terminal is called using the voice corresponding to the calling party number registered in the voice mail device in advance. At this time, if the calling number or voice is not registered in advance, the voice mail device prompts the caller to input his / her name etc. by voice, and the input voice is used to call the receiving terminal. call.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 This invention relates to a method of operating a voice mail device which is used by being connected to a PBX.

[0002]

[Prior Art]

 FIG. 4 shows a call to a called terminal by an incoming call in which a conventional calling number is shown on the network. In the figure, 1 is a calling terminal, 2 is an ISDN network, and 3 is a receiving terminal.

Next, the operation will be described. When a call is made from the calling terminal 1 to the called terminal 3 via the ISDN network 2, the caller number of the terminal 1 is transmitted to the called terminal 3 at the time of call reception. When the called terminal 3 has a calling number display function, the calling number is displayed at the same time when the ringer of the terminal 3 rings. If the called terminal 3 does not have the calling number display function, the ringer of the terminal 3 only rings.

[0004]

[Problems to be solved by the device]

 Since the call of the called terminal by the incoming call in which the conventional calling party number is shown from the network is configured as described above, even if the calling party number is displayed, the person who is trying to answer the called terminal is There was a problem that it was not always possible to identify a specific caller.

The present invention has been made in order to solve such a problem, and when an incoming call whose calling party number is indicated by the network is made, a voice call corresponding to the calling party number is given to the called terminal. The purpose is to get a device called in.

[0006]

[Means for Solving the Problems]

 The device for calling with the voice corresponding to the calling number is realized by the voice mail device connected to the PBX, and when there is an incoming call from the central office line, the voice registered in advance for the calling number is used. It reads out and calls the receiving terminal with the voice.

If no voice is registered for the registered caller number, the voice mail device prompts the caller to enter a name, and the voice is used to call the receiving terminal and register the voice. . If the calling number is not registered, call the called terminal with that voice after prompting for the name as described above.

[0008]

[Action]

 In the voice mail device according to the present invention, the caller number is transmitted from the PBX at the time of an incoming call from the station line, and after reading a predetermined voice, the PBX connects to the receiving terminal to enable a voice call.

When the caller number or voice is not registered, the voice mail device first connects to the caller by the PBX and outputs a talkie for prompting the caller to input his or her own voice. The voice input there is then connected to the receiving terminal by the PBX and then output and registered in the voice mail device.

[0010]

【Example】

 Example 1. FIG. 1 shows an embodiment of the present invention, 1 to 3 are exactly the same as the conventional example of FIG. 4, 4 is a PBX, and 5 is a voice mail device.

FIG. 2 shows a table in the voice mail device 5 showing the correspondence between caller numbers and voices, 6 is a caller number area, 7 is a voice data area or voice data is stored. Indicates the address of the existing area.

FIG. 3 shows the processing of the PBX and the voice mail device from the incoming call from the office line to the waiting for a response after calling the called terminal, and 8 includes the caller number from the office line. Incoming call, 9 is connection with voice mail device and search of table shown in FIG. 2, 10 is judgment whether received caller number is in the table shown in FIG. 2, 11 is a table shown in FIG. Judgment as to whether or not voice is registered for the caller number, 12 is the connection between the voice mail device and the calling terminal, 14 is the disconnection, 13 is the caller's voice input prompting and Input, 15 is a connection between the voice mail device and the receiving terminal, 16 is a voice call to the receiving terminal, 17 is a judgment as to whether or not it is NO according to the judgment of 11, and 18 is the input voice. Processing for registering in the table, and 19 indicates a response waiting state of the receiving terminal.

When an incoming call arrives at the PBX 4 at 4 from the calling terminal 1 at the ISDN, the caller number for 1 is transmitted from the network. This is the incoming call state shown in 8. Upon detecting the incoming call, the PBX calls the voice mail device 5 and searches the table shown in FIG. 2 in the voice mail device using the transmitted caller number as a key. (9) If there is a calling party number, as shown in 10, the procedure proceeds to 11, and if not, the procedure proceeds to 12. At 11, it is determined whether or not the corresponding voice is registered for the calling number retrieved at 9. If the voice is registered here, proceed to 15. If not, proceed to 12. In 12, the voice is not registered in the voice mail device, so first connect the voice mail device to the calling terminal, then in 13 send a talkie prompting voice input from the voice mail device and give the caller his name. To enter. After the input, the voice mail device is disconnected from the calling terminal while holding the incoming call. Next, at 15, the voice mail device is connected to the called terminal, and the called terminal is called by using a predetermined voice as shown at 16, at that time, only the calling party number is recorded in the table of FIG. If so, record the audio entered in the table. Finally, the terminal waits for a response from the receiving terminal.

Example 2. In the above embodiment, the voice is used as the information corresponding to the caller number in the table of FIG. 2, but the caller can be specified even if the sound is music other than voice. If it is good.

Example 3. In addition, the number of times that the voice is used when calling the receiving terminal with voice or the like can be assumed to be one time or multiple times.

[0016]

[Effect of the device]

 As described above, according to the present invention, since the called terminal is called out by using the voice indicating the information of the calling party, the called person can surely recognize who the calling party is. is there.

Further, when an incoming call is received, even if the voice is not registered in the voice mail device, the voice of the caller can be input on the spot and used to call the receiving terminal, thereby providing an opportunity to make a voice call. Has the effect of increasing.

[Brief description of drawings]

FIG. 1 is a diagram showing a voice mail device connected to a PBX according to an embodiment of the present invention.

FIG. 2 is a diagram showing a calling number / voice correspondence table in a voice mail device according to an embodiment of the present invention.

FIG. 3 is a diagram showing a processing flow of a voice mail device according to an embodiment of the present invention.

FIG. 4 is a diagram showing a conventional example.

[Explanation of symbols]

1 Calling Terminal 2 ISDN Network 3 Receiving Terminal 4 PBX 5 Voice Mail Device 6 Caller Number Area 7 Address of Voice Data Area or Area where Voice Data is Stored 8 Calling Number Including Caller Number from Station Line Call 9 Connection to voice mail device and search of table shown in FIG. 2 10 Judgment of whether or not received caller number is in table of FIG. 11 For caller number in table of FIG. To determine whether or not voice is registered 12 Connection between voice mail device and calling terminal 13 Reminder / input of voice input to caller 14 Disconnect 12 15 Connection between voice mail device and receiving terminal 16 Incoming terminal Call by voice to 17 17 Judgment as to whether or not it is NO 18 Processing for registering input voice in the table of FIG. 2 19 Waiting state for incoming call from terminal

Claims (1)

[Scope of utility model registration request] 1. When an incoming call connected to a private branch exchange (hereinafter referred to as PBX) and showing a calling party number from a central office line is registered in advance corresponding to a calling party number registered in advance. A voice mail device characterized in that an extension receiving terminal is called by using a voice that is present.