JPH05327852A - Automatic updating device for speech history - Google Patents

Abstract

PURPOSE:To provide a automatic updating device for a speech history able to be talked to lots of opposite parties in a short time by reflecting an attendant rate of a talking opposite party onto a talking history. CONSTITUTION:A talking history list is referenced to select an opposite party desired to be talked, automatic talking is implemented and after the end of talking, the talking state is inputted via a data entry device 1 and transferred to a speech history device revision device 3, the speech history device revision device 3 calculates an at-home ratio based on the talking state, the taking history is revised and the list is sorted in the order of high at-home ratio and the talking history list is displayed on a display device 2.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic telephone directory system, and more particularly to an automatic call history updating device for making an efficient automatic call by updating the in-home rate.

[0002]

2. Description of the Related Art In recent years, an electronic telephone directory system has come to use an automatic telephone call function for the purpose of making telephone calls with many parties. Recently, in such an electronic telephone directory system, it has been required to talk with many parties in a short time based on the call history.

Conventionally, in an electronic telephone directory system, it has been possible to store information of a calling party and make an automatic call.

[0004]

However, in the above-mentioned conventional configuration, the in-home rate is not calculated and reflected in the call history information, so that an automatic call is made even to a party who is likely to be absent. Had a problem.

An object of the present invention is to solve the above-mentioned problems, and an object thereof is to provide an automatic call history updating device capable of increasing the success rate of a call by automatically making a call from a party having a high in-home rate.

[0006]

In order to achieve the above object, the present invention provides an input device for inputting character data and control data, a call history storage device capable of reading and writing a call history, and a storage device. It has a configuration including a display device for displaying the stored call history information, an automatic call device for making an automatic call, and a call history display update device for calculating the in-home rate and updating the call history.

[0007]

According to the present invention, the above-mentioned configuration allows the in-home rate of the other party to be reflected in the call history so that a person with a high in-home rate can make a call during an automatic call.

[0008]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an automatic call history updating device according to an embodiment of the present invention, FIG. 2 is a display example of call history information, and FIG. 3 is a display example of a call history list. In FIG. 1, 1 is an input device such as a keyboard for inputting character data and control data, 2 is a display device such as a CRT for displaying call history information, and 3 is a home-at-home rate and updates the call history. Call history display update device for
Reference numeral 4 is a call history storage device capable of reading and writing call history, and 5 is an automatic call device for making an automatic call.

With respect to the automatic call history updating device for the above-described components, the mutual relationship between the components and the operation thereof will be described. First, the input device 1 issues a call history display request to the call history display update device 3. According to the received call history display request, the call history display update device 3 retrieves the call history list information from the call history storage device 4 and displays the call history list on the display device 2. Next, the person who wants to call is selected by referring to the call history list, and an automatic call request is issued from the input device 1 to the call history display update device 3. The call history display update device 3 takes out the telephone number of the other party based on the call history information, transfers it to the automatic call device 5, and displays the call history information on the display device 2. The automatic communication device 5 makes a call based on the received telephone number. After the call ends, the call status is input via the input device 1 and transferred to the call history display update device 3. Call history display update device 3
Calculates the in-home rate based on the call status and updates the call history,
It sorts in the descending order of home stay rate, writes it in the call history storage device 4, and displays the call history list on the display device 2.

FIG. 4 is a flowchart showing an automatic call history updating process of the above-mentioned call history display updating device 3. First, the current time is extracted in S1, the call time zone corresponding to the current time is searched for in S2, and the number of calls in that time zone is incremented by 1 in S3. Next, in S4, it is determined whether or not the call can be made based on the call status. If the call can be made, one is added to the number of completed calls in S5. In S6, the in-home rate is calculated from the number of calls and the number of calls completed and reflected in the call history information. When the update of the call history information is completed, the call history information is sorted in the order of high in-home rate in S7, and the call history list is updated.

As described above, according to the present embodiment, it is possible to reflect the in-home rate in the call history and prevent making a call to a party with a low in-home rate, and to talk to many parties in a short time. can do.

[0013]

As is apparent from the above embodiments, according to the present invention, the call history information can be automatically sorted in the descending order of the in-home rate, so that it is possible to call many parties in a short time. By referring to the call history information, it is possible to provide an automatic call history updating device that can obtain the effect of extracting only the parties who have a high in-home rate but could not make a call and perform more detailed service activities.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an automatic call history updating device according to an embodiment of the present invention.

FIG. 2 is a schematic diagram of a display example of call history information on the device.

FIG. 3 is a schematic diagram of a display example of a call history list in the device.

FIG. 4 is a flowchart showing call history update processing in the device.

[Explanation of symbols]

 1 Input device such as keyboard 2 Display device such as CRT 3 Call history display update device 4 Call history storage device 5 Automatic call device

Claims (1)

[Claims] 1. An input device for inputting character data and control data, a display device for displaying call history information, an updating device for calculating an in-home rate and updating a call history, and a call history information. A read / write storage device and an automatic call device for making an automatic call are provided, and after the automatic call is made using the automatic call device, whether the call partner is absent or at home is input from the input device to the update device. Then, the update device calculates the in-home rate based on the received in-home / out-of-home information, sorts the call history in descending order of in-home rate according to the call time period, and updates the call history at the next call. An automatic call history updating device that makes automatic calls based on.