JPH05227305A - Automatic incoming call reply device for private branch exchange - Google Patents

Abstract

PURPOSE:To provide an automatic incoming call reply device attaining the initial purpose such as dialing without the reception of an incoming call by the operator when a telephone set registering automatic incoming call reply receives an incoming call and the operator hooks off the telephone set for the purpose other than the connection of the incoming call. CONSTITUTION:In a private branch exchange to which plural multi-function telephone sets are connected and having an incoming call automatic reply device replying an incoming call to the multi-function telephone set 1 when an incoming call detection section 5 automatically detects the incoming call the section 5 starts a timer of an incoming call notice section 6 and informs the arrival of the incoming call, and after an incoming call automatic reply analysis section 7 detects hook-off of the telephone set 1, when the section 7 discriminates whether or not a prescribed time elapses in the timer from the arrival of the incoming call, the section 7 connects the telephone set 1 to the incoming call and when the operator hooks off the telephone set 1 within a prescribed time, the dialing is attained without receiving the arrival of the call.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic incoming call answering device for a private automatic branch exchange capable of automatically answering an incoming call to a multifunction telephone.

[0002]

2. Description of the Related Art Conventionally, there has been provided a device for automatically answering an incoming call when the telephone connected to the private branch exchange receives an incoming call. This device has a storage area for registering a telephone that automatically answers incoming calls.
If an incoming call is received by the stored telephone, it is equipped with an incoming call automatic response analysis unit that detects an off-hook of a telephone that has been registered for automatic incoming call response, and an incoming call automatic response processing unit that connects the incoming call and the corresponding telephone. When it detected that the phone was taken off-hook, it was connecting the incoming call.

[0003]

However, in the above-described conventional automatic incoming call answering device, when the stored telephone is detected to be off-hook, the incoming call is connected unconditionally. There is a problem that a telephone that is off-hook for purposes other than connection with a call is automatically connected to the telephone.

The present invention is intended to solve such a conventional problem, and in the case where an incoming call is received by a telephone set for which an incoming call automatic response is registered, the operator goes off-hook for the purpose other than connection of the incoming call. An object of the present invention is to provide an incoming call automatic response device that can achieve the operator's original purpose without receiving an incoming call.

[0005]

In order to achieve the above object, the present invention has a private automatic branch exchange to which a plurality of multifunction telephones are connected and which has an automatic incoming call answering device capable of automatically answering an incoming call to the multifunction telephones. In the above, there is an incoming call notifying means which has a timer which starts at the same time as the detection of an incoming call, and which notifies the incoming call of the multifunctional telephone, and when the off-hook of the multifunctional telephone is detected along with the incoming call notification, the timer elapses for a certain time And an incoming call automatic response processing means for connecting the telephone set off-hook with the incoming call when the incoming call automatic response analyzing means determines whether a predetermined time has elapsed. Is.

[0006]

Therefore, according to the present invention, when the multi-function telephone is off-hook for the purpose other than the connection of the incoming call such as the outgoing call, the purpose of the outgoing call of the telephone is not connected to the incoming call. Can be achieved.

[0007]

FIG. 1 shows an embodiment of the present invention. In FIG. 1, a plurality of multifunction extension telephones 1 are connected to a main switch 3 via different subscriber circuits 2. The main switch 3 and the subscriber circuit 2 are connected to a central control unit 4.

The central control unit 4 detects an incoming call to each extension telephone 1, an incoming call notifying section 6 that notifies each extension telephone 1 of an incoming call, and detects whether each extension telephone 1 is off-hook. This off-hook is the incoming call detection unit 5
An incoming call automatic response analysis unit 7 that determines whether or not the incoming call has arrived after a certain period of time has passed, and when the incoming call automatic response analysis unit 7 determines that the off-hook is after a certain period of time has passed. An incoming call automatic response processing section 8 for connecting the extension telephone 1 and an incoming call is provided.

Next, the operation of the above embodiment will be described with reference to the flow chart shown in FIG. In addition, in FIG.
The block of step S2 surrounded by the broken line is the incoming call detection unit 5
The blocks of steps S3 and S4 are the incoming call notification unit 6,
The blocks of steps S5 and S6 are the incoming call automatic response analysis unit 7.
The block of step S7 constitutes the incoming call automatic response processing section 8, respectively.

In the incoming call automatic answering device in the idle state (step S1), the incoming call detection unit 5 determines whether or not there is an incoming call to the multifunction extension telephone 1 (step S1).
2). When the incoming call detection unit 5 detects an incoming call, the incoming call notification unit 6
The built-in timer (not shown) is activated (step S
3) Even if the operator off-hooks the extension telephone set 1, normal operations such as making a call can be performed within a fixed time after the incoming call is detected. After the timer in the incoming call notification unit 6 is activated, the communication of the incoming call is performed by blinking the lamp of the extension telephone 1 or the like (step S4). The incoming call automatic response analysis section 7 detects whether the operator who received the incoming call notification goes off-hook on the extension telephone 1 (step S5). Here, the extension telephone 1
When the off-hook is detected, it is determined in the next step S6 whether the timer in the incoming call notifying unit 6 is off-hook after a certain time has elapsed. If it is determined that the call is off-hook after a certain period of time, the incoming call automatic response processing unit 8 operates to connect the incoming call and the extension telephone 1 (step S7) to enable the call. Also, when the operator makes a call from the extension telephone 1 within a certain period of time after detecting the off-hook due to an incoming call, the connection to the extension telephone 1 is not performed.

As described above, according to the above-described embodiment, when the operator off-hooks the extension telephone 1 for the purpose of making a call, a predetermined time before the off-hook due to the arrival of the extension telephone 1 is detected, the operator receives the incoming call. You can make a call without receiving it.

[0012]

As is apparent from the above-described embodiment, the present invention is one in which the operator off-hooks the telephone for a purpose other than the connection of the incoming call within a certain period of time after the off-hook due to the incoming call of the multifunction telephone is detected. The operator can achieve the original purpose such as making a call without receiving an incoming call.

[Brief description of drawings]

FIG. 1 is a block diagram showing an incoming call answering device of a private branch exchange according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation procedure of an incoming call automatic response in the present embodiment.

[Explanation of symbols]

 1 Extension telephone 2 Subscriber circuit 3 Main switch 4 Central control unit 5 Incoming call detection section 6 Incoming call notification section 7 Automatic incoming call response analysis section 8 Automatic incoming call response processing section

Claims (1)

[Claims] 1. A private automatic branch exchange having a plurality of multi-function telephones connected thereto and having an automatic incoming call answering device capable of automatically answering an incoming call to the multi-function telephone, having a timer which starts at the same time when an incoming call is detected. An incoming call notification means for notifying an incoming call of the multifunctional telephone; an incoming call automatic response analysis means for judging whether a predetermined time has elapsed from the incoming call when the off-hook of the multifunctional telephone is detected along with the incoming call notification; An incoming call automatic answering apparatus for a private automatic branch exchange, comprising: an incoming call automatic answering processing means for connecting a telephone set off-hook when the automatic answering analysis means determines that a predetermined time has elapsed and the incoming call.