JPH05216826A - Communication error display method - Google Patents

Abstract

PURPOSE:To improve the restoration efficiency of a communication error by improving the man-machine interface of a work station. CONSTITUTION:In a system consisting of work stations, etc., which utilize a host computer 11 on a network, error codes corresponding to communication errors, detailed contents of the errors, and countermeasure methods are previously stored as an on-line manual file on a hard disk 21. Then the manual information of the on line manual file on the hard disk 21 is obtained by using the error code as a key to make an on-line display of the details and countermeasure method of the communication error code from a communication controller 12 in an easy-to-understand state.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an error display method for a communication control device operating on a workstation using a host computer in a network, and more particularly to a communication for improving a man-machine interface and improving a communication error recovery efficiency. Regarding error display method.

[0002]

2. Description of the Related Art Conventionally, in a workstation that uses a host computer in a network, even if a communication error occurs, the cause of the error state is simply displayed on the display device by an error code. Therefore, in order to recover, it is necessary to check the detailed contents of the error and the coping method based on the error code, and the time and effort required for the recovery are enormous. Communication using a personal computer or a workstation is described, for example, in "Electronic Information and Communication Handbook, edited by The Institute of Electronics, Information and Communication Engineers (1989), pp. 2712-2715".

[0003]

The above-mentioned prior art has a problem that the man-machine interface is bad when a communication error occurs and it takes a long time to recover. An object of the present invention is to provide a communication error display method capable of improving such a problem, improving the man-machine interface, and improving the communication error recovery efficiency.

[0004]

In order to achieve the above object, the communication error display method of the present invention is such that, in a workstation connected to a host computer on a network via a communication control device, details of error codes and errors are provided. Equipped with means (hard disk for storing online manual files) that accumulates information including contents,
When the input / output message selection means (CPU) detects a communication error notified from the communication control device via the input / output interface, the communication error analysis means (CPU) assigns an error code indicating the content of the communication error and online. The manual display means (CPU) is characterized in that the detailed contents of the error corresponding to the error code are read from the hard disk and displayed on the screen according to the format of the online manual. Further, when searching the storage means, the error code is used as a key, and a method of coping with the communication error is also displayed on the screen.

[0005]

In the present invention, the error code corresponding to the communication error, the detailed content of the error, and the coping method are stored in advance on the hard disk as an online manual file. Then, in the workstation that uses the host computer on the network, by obtaining the manual information of the online manual file on the hard disk using the error code as a key, the details of the communication error code from the communication control device and the coping method can be easily understood online. Can be displayed. This improves the man-machine interface and improves the communication error recovery efficiency.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an outline of a workstation in one embodiment of the present invention, and FIG. 2 is a diagram showing a record format of an online manual file in one embodiment of the present invention. In FIG. 1, 11 is a host computer connected to this embodiment and a workstation,
Reference numeral 12 is a communication control device for detecting and notifying a communication error on the network, 13 is an input / output interface, 14 is input / output message selection means (CPU) for detecting a communication error notified from the communication control device 12, and 15 Is an online manual display means (CPU) for displaying the data and error code of the online manual on the display device 22, 16
Is a communication error analysis unit (CPU) that assigns an error code according to the content of the communication error, 17 is an auxiliary storage device interface, 18 is a display device interface, 19 is a keyboard interface, 20 is a pointing device interface, and 21 is an online manual file. Is an auxiliary storage device (hard disk), 22 is a display device, 23 is a keyboard, and 24 is a mouse. As shown in FIG. 2, the format of the online manual file is composed of an error code which is a key when searching for a file, detailed error information, and coping information thereof.

Next, the operation of each means will be described. Figure 3
FIG. 6 is a flow chart showing the processing of the input / output message selection means in one embodiment of the present invention. In this embodiment, the input from the mouse 24 and the keyboard 23 is discriminated (30
1), if there is no input, input / output interface 19, 2
The input from 0 is discriminated (302). If there is an input in step 301, input data is input / output interface 13
(303). Then, it is determined whether the input information confirmed in step 302 is an error (304). As a result, if there is an error, a request is issued to the communication error analysis means 16 (305), and if there is no error, the input data is displayed on the screen of the display device 22 (306). FIG. 4 is a flow chart showing the processing of the communication error analysis means in the embodiment of the present invention. In this embodiment, when a request is received from the input / output message selection means 14 (step 305 in FIG. 3),
Assign an error code according to the error content (40
1). Next, the assigned error code is set (402) and a request is issued to the online manual display means 15 (403). FIG. 5 is a flowchart showing the processing of the online manual display means in one embodiment of the present invention, and FIG. 6 is a view showing the online manual display screen in one embodiment of the present invention. In this embodiment, when a request is received from the communication error analysis means 16 (step 403 in FIG. 4), the data of the online manual on the hard disk 21 is read using the error code as a key (5
01, 502). Next, the data thus read and the error code are set and displayed according to the screen format (503, 504). In this case, as shown in FIG. 6, in addition to displaying the communication error and the error code, the error content and the coping method are also displayed.

[0008]

According to the present invention, in a workstation using a host computer in a network,
When a communication error occurs, the details and coping method are displayed together with the error code, so that the man-machine interface is improved, and quick recovery can be performed without a manual.

[0009]

[Brief description of drawings]

FIG. 1 is a configuration diagram showing an outline of a workstation in an embodiment of the present invention.

FIG. 2 is a diagram showing a record format of an online manual file according to an embodiment of the present invention.

FIG. 3 is a flowchart showing a process of an input / output message selection unit according to an exemplary embodiment of the present invention.

FIG. 4 is a flowchart showing a process of a communication error analyzing means in an embodiment of the present invention.

FIG. 5 is a flowchart showing a process of an online manual display means in one embodiment of the present invention.

FIG. 6 is a diagram showing an online manual display screen according to an embodiment of the present invention.

[Explanation of symbols]

 11 Host Computer 12 Communication Control Device 13 Input / Output Interface 14 Input / Output Message Selection Means 15 Online Manual Display Means 16 Communication Error Analysis Means 17 Auxiliary Storage Device Interface 18 Display Device Interface 19 Keyboard Interface 20 Pointing Device Interface 21 Hard Disk 22 Display Device 23 Keyboard 24 Mouse

Claims (3)

[Claims] 1. A method for displaying a communication error of a workstation connected to a host computer on a network via a communication control device, comprising means for accumulating information including an error code and details of the error. When a communication error to be notified is detected via the I / O interface, an error code is assigned to the detected error content, the detailed content of the error corresponding to the error code is read from the storage means, and displayed in the online manual format. A communication error display method characterized by displaying. 2. The method for displaying a communication error according to claim 1, wherein a method for coping with a communication error is also displayed when the screen is displayed. 3. The communication error display method according to claim 1, wherein the error code is used as a key when the information of the communication error is obtained by searching the storage means.