JPH0446450A - Worker management system - Google Patents

Abstract

PURPOSE:To attain report processing with easy dialing only by storing various dial information relating to an employee number and a worker management, editing the information into a report form and outputting the result automatically to an external output device. CONSTITUTION:When an extension subscriber 3 dials its own employee number, it is counted by an outgoing register circuit 9 and when it is received by a central processing unit 6, it is collated with a preset employee number stored in a storage device 7, the result tells an employee number not registered yet, and a message displayed on a display device of the extension subscriber 3 is read from the storage device 7 to control a subscriber circuit 5 and the message is displayed onto the display device of the extension subscriber 3. When the unit 6 registers the content of report relating to the worker management to the device 7, it is edited into a form of a report paper sheet and sent to an output device 11. The speed of the output data is returned to the original data speed by the operation of a time division talking switch and the result is sent to an external output device 1.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of Industrial Use] The present invention relates to an automatic private branch exchange, and more particularly to a work management system that utilizes the private data communication function of an automatic private branch exchange.

[Conventional technology]

Traditionally, various levels of employee work management, including special work, have been reported using a LAN (Local Area Network) other than a local telephone, or by handwriting, and submitted to the department in charge of work management. Ta.

[Problem to be solved by the invention]

However, the conventional method described above requires processing such as preparing a notification document, and also requires expensive facilities such as a LAN.

[Means to solve the problem]

The work management system of the present invention has two types of communication paths, a voice communication path and a data communication path, and an automatic private branch exchange that accommodates a multifunction telephone that connects an external output device via the data communication path. When the employee's employee number and work management information is dialed, the information is stored in the storage device of the exchange, edited into a prescribed notification format according to the content of the information, and then sent from the time-sharing call switch to the multiplex call switch. It is configured to output to the output device connected to the multi-function telephone via the data communication path of the functional telephone.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a system block diagram of an automatic private branch exchange showing one embodiment of the present invention. This system is a central processing unit 6
, a storage device 7 and a time division call switch 8 controlled by the central processing unit 6, a transmission register circuit 9, a dial tone generation circuit 10, and a data output device connected to the central processing unit 6 and the time division call switch 3. 11, a clock circuit 12, subscriber circuits 4 and 5, and a multifunction telephone 2 having two types of communication paths, a voice communication path and a data communication path, connected via these subscriber circuits, and a display device. 3 and multi-function phone 2
and an output device l connected to a data communication path.

FIG. 2 is a flowchart showing the processing steps of the present invention to explain the operation of FIG. 1. Further, FIG. 3 is a diagram showing the internal configuration of the storage device 7. As shown in FIG.

Here, the employee's name and department are registered in advance in the storage device 7 in correspondence with the employee's employee number, and regarding the notification contents, the working hours required for notification and the registerable The month and day are set in advance to be one week's worth including the current day. Further, it is assumed that the multifunction telephone 2 and the external output device 1 connected via the data communication path between the multifunction telephone 2 are installed in the work management department.

Next, with reference to these drawings, a method for registering notification contents regarding work management in a storage device provided in an automatic private branch exchange will be described. When the central processing unit 6 recognizes, via the subscriber circuit 5, that the extension subscriber 3 goes off-hook and requests a call, the central processing unit 6 controls the time-sharing call switch 8 to switch the subscriber circuit 5 on. Tone generation circuit 10 on the side
At the same time, the output side of subscriber circuit 5 is connected to the input side of transmission register circuit 9, and at the same time, the output side of subscriber circuit 5 is connected to the input side of transmission register circuit 9.
0 to the subscriber circuit 5 to generate a dial tone indicating that a call is possible.
It is sent to extension subscriber 3 via.

The extension subscriber 3 hears the dial tone and recognizes that it is possible to make a call, dials a special number for registering the preset work management notification details in the storage device 7, and then the call register circuit 9 The central processing unit 6 recognizes that there is a registration request from the extension subscriber 3, controls the dial tone generation circuit 10 to stop the tone being sent to the extension subscriber 3, and then requests the extension subscriber 3 to join. 3 is selected as the message to be displayed on the display device of the extension subscriber 3, it is read out from the storage device 7, and the subscriber circuit 5 is controlled to display this message 3 on the display device of the extension subscriber 3.

When the extension subscriber 3 who sees this display dials his/her own employee number, it is counted by the outgoing register circuit 9, and when the central processing unit 6 receives this number, it is checked against the employee number preset in the storage device 7. As a result, if the employee number has not been set, select [F] as the message to be displayed on the display device of the extension subscriber 3, read it from the storage device 7, and control the subscriber circuit 5 to display this message. O to extension subscriber 3
will be displayed on the display device, and will wait for the employee number to be re-entered.

On the other hand, if the comparison results in a preset employee number, the name of the employee corresponding to the employee number is read out from the storage device 7, and the subscriber circuit 5 is controlled to display it on the display device of the extension subscriber 3. The extension subscriber 3 who sees the employee's name displayed on the display device hears the confirmation details. Here, if it matches your name, it will be “0”, if it does not match, it will be “0”.
1", and if the dial from extension subscriber 3 is "l", it will wait for re-input from the employee number. If the dial from extension subscriber 3 is "0" After registering the name and affiliation of the corresponding employee number 1 in the storage device 7, select ■ as the message to be displayed on the display device of the extension subscriber 3, read it from the storage device 7, and control the subscriber circuit 5. Leverage message■ to extension subscriber 3
display on the display device.

When the extension subscriber 3 who sees this display dials the work date for which notification is required, for example, 0620''' for June 20th, the number is counted by the calling register circuit 9, and the number is counted by the central processing unit 6. When received, the current month and day are first read from the clock circuit 12 and compared with the month and day for one week including the current day that can be registered in the storage device 7. As a result, if the month and day cannot be registered, the extension subscriber Select [F] as the message to be displayed on the display device of extension subscriber 3, read it from the storage device 7, control the subscriber circuit 5 to display this message O on the display device of extension subscriber 3, and display the date of work. On the other hand, if the verification results indicate that the month and day can be registered, the name of the employee number 9 that was previously registered, the department, and the date of work are stored in the corresponding area of the storage device 7. After registering, extension subscriber 3
3 is selected as the message to be displayed on the display device of the extension subscriber 3, it is read from the storage device 7, and the subscriber circuit 5 is controlled to display the message 3 on the display device of the extension subscriber 3.

After confirming the message ■ on the display device, extension subscriber 3 then changes the work start time to ``2200'', for example, if it is 22:00 midnight.
'', the number is counted by the outgoing register circuit 9, and when the central processing unit 6 receives it, it is checked against the working hours that require notification, and as a result, if it is a start time that does not require notification, selects [F] as the message to be displayed on the display device of extension subscriber 3 and stores it in the storage device 7.
, and controls the subscriber circuit 5 to read this message 0.
is displayed on the display device of the extension subscriber 3, and the system waits for the work start time to be input again. On the other hand, as a result of the verification, if the work start time is one that can be registered, the employee number 2 name that was previously registered in the corresponding area of the storage device 7 is displayed.

After registering the work date and work start time, select ■ as the message to be displayed on the display device of the extension subscriber 3, read it from the storage device 7, and control the subscriber circuit 5 to display this message. (2) is displayed on the display device of the extension subscriber 3.

When the extension subscriber 3 confirms the message ■ on the display device, he then dials the end time of his shift in the same way, which is counted by the outgoing register circuit 9. When the central processing unit 6 receives this, it is compared in the same way as the start time of his shift. If registration is not possible, select [F] as the message to be displayed on the display device of the extension subscriber 3, read it from the storage device 7, control the subscriber circuit 5, and send this message 0 to the extension subscriber. 3 and waits for re-input of the work end time.

On the other hand, as a result of the comparison, if the work end time can be registered, the work end time is entered in the corresponding area of the storage device 7 following the employee number 1 name, department, work month and day, and work start time that were previously registered. After registration, select ■ as the message to be displayed on the display device of the extension subscriber 3, read it from the storage device 7, and control the subscriber circuit 5 to display this message ■ on the display device of the extension subscriber 3. .

When the central processing unit 6 recognizes via the subscriber circuit 5 that the extension subscriber 3 who saw the message ■ on the display device has confirmed the completion of registration and has gone on-hook, the central processing unit 6 transfers the time-sharing call switch 81 to the transmission register. Circuit 91 Tone generation circuit 1
0. The subscriber circuit 5 is controlled to return all to the empty state, and the work of registering the notification contents regarding work management in the storage device is completed.

Next, a method for outputting the registered notification contents regarding work management to an external output device connected via the data communication path of the multifunction telephone 2 installed in the work management department will be explained. When the central processing unit 6 registers notification contents related to work management e etc. in the storage device 7 using the method described above, it first checks whether the data communication channels of the data output device 11 and the multifunction telephone 2 are empty, and then sends the information to the work management department. The notification contents are edited into a format similar to the notification form to be submitted and transferred to the data output device 11. Next, by controlling the time division call switch 8, the output side of the data output device 11 is connected to the input side of the data communication path side of the subscriber circuit 4, and at the same time, the data output speed for the data output device 11 is set to the multi-function telephone. After applying control such as setting the data rate of the external output device l connected via the data communication path No. 2, output of the edited report contents regarding work management is started. The output data is once sampled in the data output device 11 at a speed multiplexed to the time division call switch 8, inputted to the time division call switch 8, and reversely operated within the data communication path of the multifunction telephone 2. The data is returned to the original data rate and sent to the external output device 1.

With the above operations, a notification regarding work management is automatically sent to the work management department. When the sending of the notification data is completed, the central processing unit 6 controls the time-sharing call switch 8 and the data output device 11 to leave them all empty. Return to , and the work is complete. When deleting the notification contents related to work management registered in the storage device 7, the central processing unit 6 periodically reads the month and date from the clock circuit 12.

The time is read out and compared with the work report contents registered in the storage device 7. Then, if the current month, day, and time exceed the registered work month, day, and work end time, the registered contents in the corresponding storage area are deleted.

Although we have explained here how to report by dialing from an extension telephone, if you use voice guidance from a voice response device instead of the operation guidance displayed on the display device, you can also report from outside the premises through an external line or dedicated line. It will be possible to submit notifications regarding work management.

〔Effect of the invention〕

As explained above, according to the present invention, when an employee's employee number and various information related to work management are dialed, this information is temporarily stored in the storage device provided in the automatic private branch exchange, and then the information is Depending on the content, it is edited into a notification format and automatically output from the time-sharing call switch to an external output device connected via the data communication path of a multi-function phone, so it is necessary to create handwritten notification documents and use expensive LAN equipment, etc. This eliminates the need for reporting and processing by simply dialing a dial.

[Brief explanation of drawings]

FIG. 1 is a system block diagram of an automatic private branch exchange that shows an embodiment of the present invention, FIG. 2 is a flowchart showing the process of the present invention to explain the operation of FIG. 1, and FIG. FIG. 6 is a diagram showing an example of notification registration and a message in which contents to be displayed to an extension subscriber are registered. 1... External pressure device, 2, 3... Extension subscriber, 4.5... Subscriber circuit, 6...
・Central processing unit, 7...Storage device, 8...
... Time division call switch, 9 ... Call register circuit, 10 ... Call tone generation circuit, 11 ...
...Data output device, 12...Clock circuit. Agent Patent Attorney Shinri Uchihara B and Prisoner (C)

Claims (1)

[Claims] It has two types of communication channels: a voice communication channel and a data communication channel,
When an employee's employee number and work management information is dialed in an automatic private branch exchange housing a multifunction telephone that connects an external output device via the data communication path, the information is stored in the exchange's storage device. Once accumulated,
The work is characterized in that the information is edited into a predetermined notification format according to the content of the information, and is outputted from the time-sharing call switch to the output device connected to the multifunction telephone via the data communication path of the multifunction telephone. Management method.