JPH0351347B2 - - Google Patents
Info
- Publication number
- JPH0351347B2 JPH0351347B2 JP1538085A JP1538085A JPH0351347B2 JP H0351347 B2 JPH0351347 B2 JP H0351347B2 JP 1538085 A JP1538085 A JP 1538085A JP 1538085 A JP1538085 A JP 1538085A JP H0351347 B2 JPH0351347 B2 JP H0351347B2
- Authority
- JP
- Japan
- Prior art keywords
- call
- voice
- storage device
- subscriber
- voice storage
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
- 238000000034 method Methods 0.000 claims description 4
- 238000009825 accumulation Methods 0.000 description 3
- 230000004044 response Effects 0.000 description 2
- 238000010586 diagram Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000005236 sound signal Effects 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
Description
【発明の詳細な説明】
（発明の技術分野）
本発明は、交換機に設けた音声蓄積装置にその
交換機に接続された複数の端末装置の通話音声を
蓄積する方式に関するものである。DETAILED DESCRIPTION OF THE INVENTION (Technical Field of the Invention) The present invention relates to a system for storing call voices from a plurality of terminal devices connected to an exchange in a voice storage device provided in the exchange.
（従来技術とその問題点）
従来のこの種の装置は、例えば、特開昭57−
123758号公報に記載のように、自動電話交換機に
通話音声記録再生装置を共通的に設け、通話中の
加入者電話機からの記録要求情報により、これら
と上記の通話音声記録装置とを多者通話状態とし
て当該通話音声を記録し、また当該加入者電話機
からの再生要求情報により、これに対して記録さ
れた通話音声を再生・送出しうるごとく構成され
ていた。また、特開昭57−201364号公報に記載の
ように、交換機に設けた音声蓄積装置に、加入者
の通話音声を蓄積する方式に於いて、加入者回線
にミキシング回路を設け、加入者からの音声蓄積
要求により前記交換機は前記ミキシング回路と前
記音声蓄積装置との間の通話パスを設定し、前記
ミキシング回路によりミキシングされた加入者間
の通話音声を前記音声蓄積装置に加えて蓄積させ
るように構成されていた。(Prior art and its problems) Conventional devices of this type are, for example,
As described in Publication No. 123758, automatic telephone exchanges are commonly provided with call voice recording and reproducing devices, and these and the above-mentioned call voice recording device are used for multiparty calls based on recording request information from subscriber telephones during calls. The system is configured so that the voice of the call is recorded as a state, and the recorded voice of the call can be played back and transmitted in response to playback request information from the subscriber's telephone. In addition, as described in Japanese Patent Application Laid-open No. 57-201364, in a method of storing call voices of subscribers in a voice storage device installed in an exchange, a mixing circuit is installed in the subscriber line, and In response to the voice storage request, the exchange sets up a call path between the mixing circuit and the voice storage device, and adds the voice communication between the subscribers mixed by the mixing circuit to the voice storage device for storage. It was composed of
すなわち、従来の装置では、加入者電話機から
の記録要求情報により通話音声を記録させていた
ため、記録要求情報の送出以前の通話の先頭の通
話音声は蓄積できないという欠点があつた。この
ため、通話中にその通話内容の録音を行いたいと
思つた時には、通話開始からその時までの通話音
声は全く記録することは出来ないことになる。 That is, in the conventional device, since the call voice was recorded based on the recording request information from the subscriber's telephone, there was a drawback that the call voice at the beginning of the call before the recording request information was sent could not be stored. Therefore, when a user wants to record the content of a call during a call, it is not possible to record the call audio from the start of the call up to that point at all.
（発明の目的と特徴）
本発明の目的は通話の先頭から通話内容を蓄積
することのできる通話音声蓄積方式を提供するも
のである。(Objects and Features of the Invention) An object of the present invention is to provide a call voice storage method that can store the contents of a call from the beginning of the call.
この目的達成のために、本発明の通話音声蓄積
方式は、該複数の端末装置のうちの予め定めた端
末装置の通話音声又は予め定めた回線を使用した
時の前記端末装置の通話音声をすべて前記音声蓄
積装置に一旦蓄積させ、少なくとも通話終了後の
一定時間までに前記音声蓄積装置に対し音声蓄積
の要求があつたときには前記音声装置に蓄積され
た通話音声を有効とみなして保存し、少なくとも
前記通話終了後の一定時間までに前記要求がなか
つたときには当該通話音声を廃棄する処理を行う
ことを特徴とするものである。 To achieve this objective, the call audio storage method of the present invention collects all the call audio of a predetermined terminal device among the plurality of terminal devices or the call audio of the terminal device when a predetermined line is used. The voice storage device temporarily stores the voice, and when a request for voice storage is made to the voice storage device at least within a certain time after the end of the call, the voice of the call stored in the voice device is regarded as valid and stored, and at least The present invention is characterized in that if the request is not made within a certain time period after the end of the call, processing is performed to discard the call audio.
（発明の構成及び作用） 以下図面により本発明を詳細に説明する。(Structure and operation of the invention) The present invention will be explained in detail below with reference to the drawings.
第１図は本発明の実施例であつて、VRは音声
蓄積装置、DXは交換機、A1，A2，…Ao，B1，
B2，…Bo、C1，C2，…Coは加入者電話機、L1，
L2，…Loは回線である。 FIG. 1 shows an embodiment of the present invention, in which VR is a voice storage device, D X is an exchange, A 1 , A 2 , .
B 2 ,...B o , C 1 , C 2 ,...C o are subscriber telephones, L 1 ,
L 2 ,...L o are lines.
第２図は本発明の実施例の動作を示すフローチ
ヤートで、(a)(b)(c)(d)(e)(f)は以下の動作説明に示さ
れた条件(a)(b)(c)(d)(e)(f)にそれぞれ相当する。交換
機DXにおいて、交換機制御部２は一致検出回路
４により予め記憶されている交換機記憶回路３の
内容と発信した加入者番号、使用している回線、
応答した加入者番号との一致をそれぞれ調べ、
(a) 予め定めた加入者電話機（A1，A2，…Aoの
少なくとも一つ）が発信し相手が応答した時、
(b) 加入者電話機A1，…Aoが予め定めた回線
（L1，L2，…Loの少なくとも一つ）を使つて発
信し相手が応答した時、
(c) 加入者電話機A1，…Aoが予め定めた電話機
（B1，B2，…Boの少なくとも一つ）に対して発
信し相手が応答した時、
(d) 予め定めた加入者電話機（A1，…Aoの少な
くとも一つ）に対して着信があり、応答した
時、
(e) 予め定めた回線（L1，L2，…Loの少なくと
も一つ）を通して加入者電話機（A1，A2，…
…Aoの一つ）に対して着信があり応答した時、
(f) 加入者電話機（A1，A2，…Aoの一つ）に対
して予め定めた加入者電話機（B1，B2，…Bo
の少なくとも一つ）からの着信があり応答した
時、
のいずれかであつた場合には、制御インタフエー
ス回路５を介して蓄積制御回路７を駆動すると共
に、加入者電話機A1，A2，…，Aoと相手加入者
電話機との通話音声信号をスイツチネツトワーク
１を介して音声インタフエース回路６に接続す
る。 FIG. 2 is a flowchart showing the operation of the embodiment of the present invention, and (a), (b), (c), (d), (e), and (f) are conditions (a), (b), and (f) shown in the operation description below. )(c)(d)(e)(f) respectively. In the exchange D
Check each subscriber number for a match, and (a) when a predetermined subscriber telephone (at least one of A 1 , A 2 , ...A o ) makes a call and the other party answers, (b) the subscriber (c) When the telephones A 1 , ...A o make a call using a predetermined line (at least one of L 1 , L 2 , ...L o ) and the other party answers, (c) the subscriber telephone A 1 , ...A o (d) When a call is made to a predetermined telephone set (at least one of B 1 , B 2 , ...B o ) and the other party answers, (d) a call is made to a predetermined subscriber telephone set (at least one of A 1 , ...A o) ; (e) When a call is received from one of the subscriber's telephones ( A 1 , A 2 , ...
(f) When a call is received and answered to one of the subscriber telephones (A 1 , A 2 , ...A o ), the predetermined subscriber telephone (B 1 , A o) B 2 ,...B o
When a call is received and answered from at least one of the subscriber telephones A 1 , A 2 , . . , Ao and the telephone of the other subscriber are connected to the voice interface circuit 6 via the switch network 1.
接続の構成は、実願昭59−113776号に提案され
たもの、又は、ミキシング回路、会議トランクな
どにより実現できる。一方、蓄積制御回路７は蓄
積記録回路８の保存フラグのリセツトされている
制御ブロツクを探索し、その保存フラグをセツト
し、加入者電話機番号に加入者電話機A1，A2，
…Aoの番号のセツトをする。さらに、蓄積位置
情報で指示される蓄積装置９の該当記憶領域にそ
のときの通話音声信号を蓄積する。 The connection configuration can be realized by the one proposed in Utility Model Application No. 113776/1983, or by a mixing circuit, a conference trunk, etc. On the other hand, the storage control circuit 7 searches for a control block in which the storage flag of the storage recording circuit 8 has been reset, sets the storage flag, and sets the subscriber telephone number A 1 , A 2 ,
...Set the number of Ao . Furthermore, the call audio signal at that time is stored in the corresponding storage area of the storage device 9 indicated by the storage location information.
蓄積動作中又は終話後一定時間内に加入者が加
入者電話機A1，A2，…，Aoを用いて音声蓄積装
置VRを呼び出して、加入者が加入者電話機A1，
A2，…，Aoを用いて決められた特番又は機能キ
ーなどの操作により音声蓄積装置VRに対し、保
存要求を行なわなかつた場合には、先にセツトさ
れていた保存フラグをリセツトすることにより、
蓄積された通話音声信号を廃棄する。 During the storage operation or within a certain period of time after the end of the call, the subscriber calls the voice storage device VR using the subscriber telephones A 1 , A 2 , ..., A o ,
If a storage request is not made to the audio storage device VR by operating a special number or function key determined using A 2 , ..., A o , the previously set storage flag is reset. By this,
Discard accumulated call voice signals.
終話後の一定時間の計数は、例えば、蓄積記憶
回路８の制御ブロツク内にタイマを設け、終話の
情報と制御インタフエース回路５を介して蓄積制
御回路７が受けとると、蓄積制御回路７は前記の
タイマに一定時間をセツトし、そのセツトされた
一定時間の経過を計数する。その一定時間が経過
すると、保存フラグをリセツトするように動作す
る。 To count a certain period of time after the end of a call, for example, a timer is provided in the control block of the accumulation memory circuit 8, and when the information on the end of the call is received by the accumulation control circuit 7 via the control interface circuit 5, the accumulation control circuit 7 sets a fixed time in the above-mentioned timer and counts the elapse of the set fixed time. When the certain period of time has elapsed, it operates to reset the save flag.
なお、加入者電話機B1，B2，…Boが公衆回線
などの加入者であつて、発呼者の番号情報が送ら
れず、予め定めた電話機か否か不明の場合には、
交換機DXへの着信後、予め特定された選択信号
を前記の電話機より送出するように取り決めてお
くことにより特定がされるようにする。 In addition, if the subscriber telephones B 1 , B 2 , ...B o are subscribers of a public line, etc., and the caller's number information is not sent, and it is unclear whether or not they are predetermined telephones,
After the call arrives at exchange DX , it is determined that a pre-specified selection signal is sent from the telephone set.
保存された通話音声を再生聴取するには、従来
の音声蓄積装置の再生動作と同様の動作で行われ
る。また、保存された通話音声が蓄積装置９でオ
ーバーフローにならないように一定時間内に再生
聴取の要求がなかつた場合には、保存フラグをリ
セツトすることなども有効である。 To reproduce and listen to the stored call voice, the same operation as that of a conventional voice storage device is performed. It is also effective to reset the storage flag if there is no request for playback within a certain period of time so that the stored call audio does not overflow in the storage device 9.
音声蓄積装置VRを接続する際に、前記(a)〜(f)
のみならず、(a)〜(f)のいくつかの組み合わせ、更
には特定の時間帯に対して上記の如き本発明の動
作を行うことも可能である。 When connecting the audio storage device VR , perform the steps (a) to (f) above.
In addition, it is also possible to perform the operations of the present invention as described above with respect to some combinations of (a) to (f), and furthermore, with respect to specific time periods.
以上の説明では、前記の一定時間内には次の通
話がなされないものとして説明したが、複数個の
通話が連続して生じた場合には、そのような複数
個の通話のうちのどれを保存するかの順位を特定
したり、又は再生してその内容を確認した後に保
存指定する操作が可能となるように構成すること
もできる。 In the above explanation, it is assumed that the next call will not be made within the above-mentioned certain period of time, but if multiple calls occur in succession, which one of the multiple calls will be made? It is also possible to specify the order in which to save or to specify the save after playing and confirming the contents.
また、第１図の交換機記憶回路３、一致検出回
路４を交換機DX内に設けずに、音声蓄積装置VR
内に設け、交換機制御部２より制御インタフエー
ス回路５を介して発信した加入者番号、使用して
いる回線および応答した加入者番号を蓄積制御回
路７に送り、一致を判定し、交換機制御部２に対
し、スイツチネツトワーク１における音声インタ
フエース回路６と接続制御を行うように構成する
こともできる。 Furthermore, the voice storage device VR
The subscriber number sent from the exchange control unit 2 via the control interface circuit 5, the line in use, and the responded subscriber number are sent to the storage control circuit 7, a match is determined, and the exchange control unit 2, it may be configured to control the connection with the audio interface circuit 6 in the switch network 1.
（発明の効果）
以上説明したように、本発明は、通話状態にな
つた時点から音声蓄積装置に蓄積し加入者からの
要求によつて保存するように動作するため、通話
開始から終話までの通話音声をもれなく記録でき
る利点がある。従つて特定の加入者の通話音声あ
るいは特定の専用線を通しての通話音声を記録す
ることで例えば電話による売買契約の証拠として
残すなどに有効である。(Effects of the Invention) As explained above, the present invention operates such that the voice is stored in the voice storage device from the moment the call starts and is stored at the request of the subscriber, so that the voice is stored from the start of the call to the end of the call. It has the advantage of being able to record all phone calls. Therefore, by recording the voice of a specific subscriber or the voice of a conversation through a specific dedicated line, it is effective to keep it as evidence of a sales contract over the telephone, for example.
第１図は本発明の実施例の要部を示すブロツク
図、第２図は本発明の動作を示すフローチヤート
である。
DX……交換機、VR……音声蓄積装置。
FIG. 1 is a block diagram showing essential parts of an embodiment of the present invention, and FIG. 2 is a flow chart showing the operation of the present invention. D X ...Switchboard, V R ...Voice storage device.
Claims (1)
続された複数の端末装置の通話音声を蓄積する方
式において、該複数の端末装置のうちの予め定め
た端末装置の通話音声又は予め定めた回線を使用
した時の前記端末装置の通話音声をすべて前記音
声蓄積装置に一旦蓄積させ、少なくとも通話終了
後の一定時間までに前記音声蓄積装置に対し音声
蓄積の要求があつたときには前記音声蓄積装置に
蓄積された通話音声を有効とみなして保存し、少
なくとも前記通話終了後の一定時間までに前記要
求がなかつたときには当該通話音声を廃棄する処
理を行うことを特徴とする通話音声蓄積方式。1. In a system in which a voice storage device installed in a switchboard stores voice calls from a plurality of terminal devices connected to the switchboard, voice calls from a predetermined terminal device among the plurality of terminal devices or a predetermined line are stored in a voice storage device installed in the switchboard. All call voices of the terminal device during use are temporarily stored in the voice storage device, and are stored in the voice storage device when a voice storage request is made to the voice storage device at least by a certain time after the end of the call. A call voice storage method is characterized in that the call voice is regarded as valid and stored, and when the request is not received at least within a certain period of time after the end of the call, the call voice is discarded.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP1538085A JPS61176232A (en) | 1985-01-31 | 1985-01-31 | Calling voice storage system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP1538085A JPS61176232A (en) | 1985-01-31 | 1985-01-31 | Calling voice storage system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPS61176232A JPS61176232A (en) | 1986-08-07 |
| JPH0351347B2 true JPH0351347B2 (en) | 1991-08-06 |
Family
ID=11887152
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP1538085A Granted JPS61176232A (en) | 1985-01-31 | 1985-01-31 | Calling voice storage system |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPS61176232A (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0470045A (en) * | 1990-07-09 | 1992-03-05 | Matsushita Electric Ind Co Ltd | Message recording set for telephone |
-
1985
- 1985-01-31 JP JP1538085A patent/JPS61176232A/en active Granted
Also Published As
| Publication number | Publication date |
|---|---|
| JPS61176232A (en) | 1986-08-07 |
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