JPH03240396A - Incoming call controller - Google Patents

Abstract

PURPOSE:To simply set an incoming call mode together with time setting by applying incoming call control in response to a schedule data when the schedule data is inputted and a cell comes to plural telephone sets. CONSTITUTION:When a call comes from an external line 113, the call is detected by an external line interface 104 and it is informed to a CPU 107. When registration of direct in-line(DIL) exists, the CPU 107 extracts an extension number and extracts current month, day and time from a clock device 116 and saves month day into a memory 141 and the time into a memory. The CPU 107 requests a schedule data(SD) readout to an extension 109 via an extension interface 103. Upon the receipt of the SD read from a memory card 112, the data by one day is extracted and saved in a memory 150. When the DIL designated extension does not reply in the case of the arrival of the call, ring instruction is given to extensions 110, 111.

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Field of Application] The present invention relates to an incoming call control device that performs control when an incoming call is received.

[Conventional technology]

Conventionally, when a telephone device receives an incoming call specifying a specific extension from an outside line (for example, dial-in, DID (Direct Inward Dial), DIL (Direct Inline), etc.), the incoming extension is If the user was absent, a substitute would answer and inform them of their absence, or the call would be forwarded to the destination phone.

Furthermore, conventionally, in a key telephone device, in response to a call, it has been possible to set or cancel absenteeism or absentee forwarding by operating keys on the telephone.

In this case, when a call is made from an extension to a telephone set to be absent, a message indicating that the other party is absent is displayed on the calling telephone. In addition, if the call is set to be forwarded in the absence, the call is made to the extension telephone of the forwarding destination telephone number that has been set in advance.

[Problem that the invention is trying to solve]

However, in the above-mentioned conventional example, it is extremely troublesome to find a substitute unless the user is absent or forwarding in the absence is set.

In addition, if you have registered your absence in advance, the designated extension phone will not ring, so if you forget to cancel it, the desired extension phone will not ring forever, causing great discomfort to the caller. The disadvantage was that it gave

[Means to solve the problem]

In contrast, the present invention makes it possible to easily set the incoming call mode over time by controlling incoming calls according to schedule data transferred from an external storage device.

Further, an input means for inputting schedule data from each of the plurality of telephones, and a control means for controlling incoming calls according to the schedule data input from the telephone that received the call when each of the plurality of telephones receives a call. By providing this, the incoming call mode of each telephone can be set over time.

Further, by controlling incoming calls according to the presence or absence of detachable objects, it is possible to determine whether the user is present or absent depending on the presence or absence of detachable objects, and to perform appropriate incoming control.

[First Embodiment] FIG. 1 is a block diagram of a key telephone system according to a first embodiment of the present invention, in which 101 is the main equipment of a telephone exchange, 102 is a communication path, 103 is an extension interface, 104 is an outside line interface, and 105 106 is a voice response device, and 106 is a communication path 1.
02 connection control unit, 107 central control unit (CPU)
, 108 is a memory containing program data, 109-1
11 is an extension telephone, 112 is a memory card, 113-1
15 is an outside line, and 116 is a clock.

FIG. 7 shows an external view of the extension telephone and the extension telephone of this embodiment. The electronic notebook (memory card) 112 has a memory, a display, and a key, and can input, hold, and display schedule data.

The processing of this embodiment will be explained according to the flowchart in FIG.

In this embodiment, when an incoming call from an outside line is detected, the process of incoming the call to an individual extension (for example, DIL (direct in line), DID (direct in line), etc.
When executing a call (Dial), DI (Dial-in), etc., the schedule data is read from the memory card attached to the destination extension, and depending on the contents of the schedule, multiple extension telephones will ring. be.

For example, when there is an incoming call from the outside line 113, the outside line interface 104 detects the incoming call, and the incoming call is detected by the cPU 10.
7 days sent. Then, the rcPU 107 starts processing, and moves from step 8120 to step 5121 if there is an incoming call.

In step S21, it is checked whether a DIL (Direct In Line) call, ie, an individual call is registered. Reference numeral 130 in FIG. 3 is a DIL designated registration memory map diagram, and memories 131, 132, and 133 are extension numbers 10, 11, and 11 of extensions 109, 110, and 111, respectively.
12 is stored, and the memory of 131.132.133 corresponds to the incoming call of the outside line 113.114.115. Therefore, in step 5121, the CPU 107 refers to the memory 131 since the call is received from the outside line 113.
Since extension number 10 is registered, the process advances to step 8122.

The CPU 107 extracts extension number 10 in step 5122, and extracts the current month, day, and time from the clock 116 in step 5123. The extracted data is saved in the month, day, and time registration areas of the memory 140 in FIG. Fourth
The figure shows 8:45 on October 22nd, and the memory 14
1 stores the month and date, and the memory 142 stores the time.

In step 5124, the CPU 107 requests extension number 10, ie, extension 109, to read schedule data via extension interface 103. When the CPU 107 receives the schedule data read from the memory card 112, the CPU 107 processes the process from step $125 to step 81.
26, one day's worth of data is extracted from the sent data. While comparing the received data with the data saved in the memory 141 of FIG. 4, the data whose month and day match are saved in the memory 150 of FIG. 5.

When the CPU 107 finishes saving one day's worth of data, it checks in step 5127 whether the person is absent or present. Fifth
The memory 151 in the figure is month and date data, the memory 152 is time data, and the memory 153 is data indicating presence/absence.
00" is absent and "01" is present. From now on, memory 1
Reference numeral 54 is time data, and memory 155 is for saving so as to repeat whether the person is present or absent.

The current time is 8:45 according to the memory 142,
Referring to memory 152.153.154.155 in FIG. 5, it shows that he was absent from 8:00 to 10:00 and was present from 10:00, so he is currently absent, and the process moves to step 5129. .

If you are present, please call the designated extension telephone number 10.
9, and ends the process by waiting for an extension response.

In step 5129, the CPU 107 stores memory 1 in FIG.
See 60. The memory 161 is a memory that is referred to when the DIL-designated extension is not available when a call is received on the outside line 113.
This is data that means to make a sound. memory 162
is a storage area corresponding to the outside line 114, and memory 163 is a storage area corresponding to the outside line 115. In step 5130, extension 10.1
1 to ring, and ends the process while waiting for a response.

As explained above, if you want a specific extension to ring when a call arrives from a certain external line, the schedule data in the memory card attached to the specific extension is read out and the schedule data of the user of the destination extension (for example, For example, if you are absent, other extension phones will ring so that someone else can answer, without bothering the caller, and without wasting calls. It also prevents you from having to call back.

[Second Embodiment] In this embodiment, when an incoming DIL call is registered, the registered extension rings a predetermined number of times (2 or 3 times), and if there is no response, steps 5123 to 5130 in FIG. This process executes the steps up to this point.

FIG. 7 shows an operational flowchart of this embodiment.

The configuration of this embodiment is the same as that in FIG. 1.

In FIG. 7, when the CPU 107 detects an incoming call from an outside line (step 5220), it checks the memory 108 to see if an incoming DIL call has been registered for that outside line (step 8221).

Then, if the DIL incoming call is registered, the memory 10
8, the designated extension is extracted (step 5222), and the designated extension is made to ring (step 5213).

Then, the CPU 107 determines whether the designated extension goes off-hook (
Step 5214), it is determined whether the number of rings of the designated extension reaches a predetermined number (step 8215). CPU10
7 connects the off-hook extension line and the incoming outside line. On the other hand, when the number of rings reaches a predetermined number, the process advances to step 5223. The processing from steps 5223 to 5228 is common to the processing from steps 5123 to 5128 in FIG. In this embodiment, in step 5227, when the CPU 107 determines that the person is absent based on the schedule data, it instructs all extensions during the period to ring, allowing all extensions to respond (step 5
230).

As described above, according to this embodiment, when the user of the extension receiving the DIL call is absent, processing is performed according to the schedule registered in the memory card 112. Therefore, regardless of the schedule registered in the memory card 112, it is possible to respond to an incoming call even if the user is present.

[Third Embodiment] In the first and second embodiments, an example of I) IL incoming call was explained, but in this embodiment, a dial-in case will be explained.

The configuration of this embodiment is the same as that in FIG.

The operation of this embodiment will be explained using the flowchart of FIG.

When an incoming call is received from the outside line 113 with which a dial-in contract has been made in advance, the CPU 107 recognizes this via the outside line interface 104 (step 8301). Then, the DC loop closing circuit (not shown) in the outside line interface 104 is closed, and a next response is sent to the central office exchange (not shown) at the end of the outside line 113 (step 5302). and,
When the CPU 107 receives a PB (button button) signal for designating an extension telephone from the central office exchange (step 5303), it operates the DC loop closing circuit of the outside line interface 104 to once open the DC circuit (step 8).
304). The CPU 107 decodes the received PB double signal and determines the designated extension telephone (step 5305).

Then, the CPU 107 detects that the designated extension telephone 109 is idle (step 5306). If available, an electronic notebook (memory card) attached to the designated extension telephone 11
2, the schedule data shown in FIG. 10 is read out, and the schedule at the current time is viewed by checking the clock 116 (step 8307). As a result, if the user is currently present (step 5308), a calling signal is sent to the designated extension telephone (step 8309). When a response is detected (step 5310), a secondary response is sent to the central office exchange by closing the DC loop of the outside line 113 (step 5311), and the communication path between the outside line 113 and the specified extension telephone is changed to 102 to connect and make calls possible (
Step 5312).

On the other hand, if the result of step 5307 is that the person is not present, the phone number of the destination (for example, a conference room) is searched from the memory 108 (
Step 5313), select the conference room telephone 110 ringing signal (Step 5115). Note that the memory 108 stores in advance a table in which destinations (conference rooms, cafeterias, etc.) and their extension numbers are registered. If there is a response (step 51
16), make a secondary response in the same manner as steps 5312 and 5313, and connect the communication path between the outside line 113 and the telephone 110 in the conference room to enable communication (steps 5317 and 318).
.

Further, in the case of DID (Direct Φ Inward Dial), the secondary responses in steps 5311 and 5316 may be omitted.

Furthermore, if the telephone number of an outside line is registered together with the schedule, it is possible to transfer calls to outside lines using the forwarding call function. To do this, instead of steps 5313 and 5314 in FIG. 9, an outside line other than outside line 113 is captured and the telephone number is sent as a selection signal (dial pulse or PB (button button) signal).

As explained above, according to this embodiment, when there is an incoming call (dial-in, DID) specifying an extension from an outside line, the destination is called even if the user of the specified extension is away due to the schedule. The call can be forwarded to the telephone and answered, allowing the user of the extension telephone to leave his/her seat with peace of mind.

[Fourth Embodiment] In this embodiment, when an incoming call from an outside line is detected, the process of incoming the call to an individual extension (for example, DIL) is performed.

DIDSD1, etc.), schedule data is read from the memory card attached to the incoming extension, and depending on the contents of the schedule, a voice response is made to the incoming external line.

The configuration of this embodiment is the same as that in FIG.

FIG. 11 shows an operational flowchart 1 of this embodiment.

In FIG. 11, steps 5420 to $428 are common to steps 5120 to 5128 in FIG.

If the CPU 107 determines in step 5427 that the person is absent, it activates the voice response device 105 in step 5429. Furthermore, in step 5430, an instruction is given to the call path control unit 106 to allow the voice from the voice response device 105 to be heard on the incoming outside line. Thereafter, in step 5431, a response instruction is sent to the outside line interface 104 in order to respond to the outside line.
and complete the process.

As explained above, if you want a specific extension to ring when a call arrives from a certain external line, the schedule data in the memory card attached to the specific extension is read out and the schedule of the user of the destination extension (for example, By detecting whether the caller is busy or absent, a voice response is given, and the caller hears a message to the effect that the caller is away, for example, the caller can avoid useless re-calls.

Alternatively, a voice response device may be provided in the telephone so that when a call arrives, the control circuit of the telephone determines the schedule and responds by voice in accordance with the result of the determination.

[Fifth First Embodiment] In this embodiment, when an individual extension call is received from an outside line, it is determined whether a memory card is installed in the telephone of the corresponding extension, and if it is determined that the card is not installed,
By having the incoming call arrive at another predetermined telephone extension, even if a call is received on a telephone that does not have a card installed, the other telephone will ring in place of that telephone. .

The configuration of this embodiment is the same as that in FIG. 1, but in this embodiment, the extension interface 103 detects a change signal related to card attachment from each extension telephone, and stores the card attachment state of each extension telephone in the memory 108. Let me remember it.

FIG. 12 is a flowchart showing the operation of the CPU 107 in the fifth embodiment of the present invention, and the operation will be described below.

First, in step 5501, when the card 112 is inserted into the extension telephone, a card insertion signal sent from the extension telephone via the extension interface 103 is monitored.If there is a card insertion signal, the CPU 107 returns to step 5502. The CPU 107 then stores "ON" in the card status of the extension telephone in the memory 108. If there is no insertion signal, the CPU 107 monitors the card removal signal sent when the card 112 is removed from the extension telephone in step 5503. If there is a card insertion signal, the process moves to step 5504, and OFF is stored in the card status of the memory 108 of the extension telephone.

Next, in step 5505, the CPU 107 monitors the extension individual incoming signal arriving from the outside line via the outside line interface 104, and repeats from step 5501 if there is no signal. If there is an incoming call signal, the CPU 107 moves to step 8506 and determines the card status of the corresponding extension telephone in the memory 108. If it is on, the extension interface 103 is activated in step 5507 to make the extension telephone corresponding to the individual incoming call sound a ring tone. Further, if the card status is OFF as determined in step 5506, it is determined that the user of the extension telephone is away from the desk, and the process moves to step 8508, where the call is received on another telephone registered in advance in the memory 108.

In this embodiment, the operation is performed by detecting an incoming signal for an individual extension from an outside line, but it is also possible to operate when an ordinary incoming signal is detected by associating an outside line and an extension in advance (direct inline). It's okay.

Note that the card of this embodiment does not necessarily have to have the function of storing schedule data.

As explained above, according to this embodiment, when a call is received to a phone in which a card is not inserted, another phone will play the ringtone instead, so even when no one is present, the caller can be pranked. No more waiting.

[Sixth Embodiment] This embodiment determines whether a card is installed in the telephone of the corresponding extension when receiving an individual call from an external line, and if it is determined that the card is not installed, the incoming call is It is designed so that a voice response is given to the user.

The configuration of this embodiment is the same as that in FIG.

The operation of this embodiment is shown in FIG. Steps 5601 to 5607 in FIG. 13 are common to steps 5501 to 5507 in FIG. 12.

In step 8606, if the card state is off, the CPU 107 proceeds to step 5608, and starts the voice response device 105 to respond.

In this embodiment, the operation is performed by detecting an incoming signal for an individual extension from an outside line, but it is also possible to operate when an ordinary incoming signal is detected by associating an outside line and an extension in advance (direct inline). It's okay.

As explained above, according to this embodiment, incoming calls to a telephone without a card inserted are answered by the voice response device, so that the caller is not kept waiting unnecessarily even when no one is present. (Become.

[Seventh Embodiment] In this embodiment, when there is an incoming call specifying an extension, it is checked whether a card storing a schedule is set in the specified extension telephone, and if it is not set, it is registered in the memory 108 in advance. The call will be received on the specified extension phone. On the other hand, if it is set, the schedule is read from the card and processing is performed according to the read schedule.

The configuration of this embodiment is the same as that in FIG.

FIG. 14 shows an operational flowchart of this embodiment. 1st
4, steps 5701 to 5706 are the 12th
This is common to steps 5501 to 5506 in the figure.

If the CPU 107 determines in step 5706 that the card is inserted, it reads the schedule from the card in step 5707, and performs processing according to the schedule read out in step 5708 and the current time read out from the clock 116. In other words, if the person is present, that extension will ring. Furthermore, if the extension of the destination is registered, that extension is made to ring. Further, if a voice response is registered, the voice response device 105 is activated to respond.

On the other hand, if the CPU 107 determines in step 8706 that the card is not inserted, it causes the extension telephone registered in the memory 108 to ring in step 5709. The extension telephone next to the extension telephone designated by the outside line may be registered in the memory 108 in advance. Alternatively, the designated extension itself may ring. The extension telephone number is registered in the memory 108 using the keyboard of the extension telephone or a card.

[Eighth Embodiment] In this embodiment, the schedule is transferred from the card 112 to the memory 108 in advance, so that even if the card is removed from the extension telephone, processing can be performed according to the schedule registered in the card 112. be.

The configuration of this embodiment is the same as that in FIG.

FIG. 15 shows an operational flowchart of this embodiment. 1st
Steps 5801 to 5805 in FIG. 5 are common to steps 5301 to 5305 in FIG.

When the CPU 107 determines the designated extension telephone in step 5805, the CPU 107 stores the memory 108 in step 5807.
The schedule data of the designated extension telephone user is read out. As a result, if the user is currently present (step 580
8), Detecting that the designated extension telephone is idle (step 88)
06). If it is available, the designated extension telephone is called (step 5809). Then, when the CPU 107 detects a response (step 5810), it sends a secondary response to the central office exchange (step 5811), and then sends a secondary response to the central office exchange (step 5811).
If the result of reading the schedule data in step 807 is that the user is away (step 8808) CPU 10
7 reads the destination from the memory 108 (step 581
3).

If the destination is, for example, a conference room, the extension number of the conference room is checked from the memory 108 and the telephone in the conference room is detected to be idle (step 8814).

If the telephone in the conference room is empty, call it (step 8).
815). If there is a response (step 8816), the DC loop of the outside line 113 is closed and a secondary response is sent to the central office exchange (step 5817), and the communication path between the outside line 113 and the telephone in the conference room is connected so that a call can be made. (step 5818).

In addition, to register the schedule, insert the card into the extension phone and save the schedule registered in advance on the card to memory 1.
Transfer it to 08. Alternatively, the information may be input from the operation section of the extension telephone. Also, by inputting the extension number along with the schedule, it is possible to register the schedule of a different extension telephone from another extension telephone.

This example relates to a dial-in case, but
Steps 5802, 5803 and 580 for DIL
4 is omitted and 5811 and 5817 become responses to the central office switch.

On the other hand, for DID, steps $811 and 5817
The secondary response of can be omitted.

Also, if you register your phone number along with your schedule, you can use the call forwarding function to forward calls even if you are outside.

To do this, steps 5814 and 5815 in FIG.
At this point, an outside line other than the outside line 113 is captured and the telephone number is sent out as a selection signal (dial pulse or FB double signal).

As explained above, according to this embodiment, an incoming call (dial-in, DIL) specifying an extension from an outside line is received.

DID), even if the designated extension phone user is away due to their schedule, the answer can be forwarded to the destination phone, allowing the extension phone user to leave their seat with peace of mind. I can leave.

[Ninth Embodiment] In this embodiment, when an extension telephone receives a call from another extension telephone, processing is performed according to schedule data transferred from the card 112 to the memory 108 via the extension telephone of the called party. It is something.

The operation of the CPU 107 when an extension telephone makes a call to another extension telephone will now be described with reference to FIG. 16. The CPU 107 first reads the current date and time from the clock 116 in step 3901. Next, in step 5902, schedule data of the called telephone as shown in FIG. 17 is read from memory 108. In step 5903, the CPU 107 compares the time data obtained in 5901 and the schedule data obtained in 8902, and in step 5
The determination in step 904 is made. 5905.59 depending on the judgment result
Branching to case 06.5907.5908.

If the result of comparison and judgment by the CPU 107 is that the person is absent due to going out, the process branches to step 5905, and in step 5909, the voice response device 105 and the calling party's telephone are connected and a message indicating that the person is absent due to going out is sent to the calling party's telephone. After outputting, the process returns to the exchange process in step 5913.

If the comparison result in step 5904 indicates that the schedule is a vacation, the process branches to step 5906;
In step 5910, the voice response device 105 and the calling party's telephone are connected, and a message to the effect that the caller is absent due to vacation is output to the calling party's telephone, and then in step 5913, the process returns to the exchange process.

If the comparison result in step 5904 indicates that the schedule is forwarding, the process branches to step 5907, and in step 5911, a ringing signal is sent to the telephone of the forwarding destination extension number, and a call signal is sent to the calling party's telephone. Outputs the message during the call.

Thereafter, in step 5913, the process returns to the exchange process.

As a result of the comparative judgment in step 5904, if there is no schedule corresponding to absence, transfer, etc., step 5908
In step 5912, the process branches to step 5912, where a ringing signal is output to the telephone of the called party, and a ringing message is output to the calling party.

The communication path for exchanging data between the electronic notebook (memory card) and the dedicated telephone may be optical coupling, electromagnetic coupling, weak radio waves, direct coupling using a connector, etc.

Further, the message to the calling party's telephone may be displayed in text on the display section or may be notified by voice.

As explained above, 1. According to this embodiment, when operating a button telephone device, the system can be operated while determining the schedule of the dedicated telephone based on the individual's schedule written in the electronic notebook. It becomes possible to provide detailed button telephone device services.

〔Effect of the invention〕

As described above in detail based on the embodiments, according to the present invention, it is possible to perform incoming call control according to the user's schedule.

Therefore, the calling party is not kept waiting unnecessarily because the called party is absent, and people around the called party can take the trouble to answer the call. Furthermore, when the location of the called party changes over time, appropriate measures can be taken in accordance with the change.

[Brief explanation of drawings]

Fig. 1 is a configuration block diagram of the first embodiment, Fig. 2 is an operation flowchart of the first embodiment, and Fig. 3 is a D of the first embodiment.
IL designation registration memory map diagram, Figure 4 is a month, date, and time save area map diagram of the first embodiment, Figure 5 is a reception schedule data save area map diagram of the first embodiment, and Figure 6 is a diagram of the first embodiment. 7 is an external view of the extension telephone and electronic telephone directory of the first embodiment. FIG. 8 is an operation flowchart of the '1s2 embodiment.
10 is an operation flowchart of the third embodiment, FIG. 10 is a schedule data map of the third embodiment, FIG. 11 is an operation flowchart of the fourth embodiment, and FIG. 12 is an operation flowchart of the fifth embodiment. , FIG. 13 is an operation flowchart of the sixth embodiment, FIG. 14 is an operation flowchart of the seventh embodiment, FIG. 15 is an operation flowchart of the eighth embodiment, and FIG. 16 is an operation flowchart of the ninth embodiment. Flowchart Figure 17 is a schedule data map diagram of the ninth embodiment. 101 is a telephone exchange main device, 105 is a voice response device, 107 is a central control device, 109 to 111 are extension telephones, 112 is a memory card, and 116 is a clock. Figure 3 Figure 4 Figure 1 Hawk 2 "Hate Itako's Month 1st, De Y dialect 1. Save Goliama, 1, 7, Figure 7 Kasumige I loss of donation JO talking about jealousy% and phone, 3r phone Figure 72 of the external view of the book Figure 5. Movement/operation flow diagram of the example of filling out the book

Claims (3)

[Claims] (1) An incoming call control device that performs incoming call control according to schedule data transferred from an external storage device. (2) It has an input means for inputting schedule data from each of the plurality of telephones, and a control means for controlling incoming calls according to the schedule data input from the input means when each of the plurality of telephones receives a call. Incoming call control device. (3) An incoming call control device that controls incoming calls depending on the presence or absence of detachable objects.