JPH03226866A - Medical examination waiting time control device - Google Patents

Abstract

PURPOSE:To surely inform a fact that the medical examination time comes, and to effectively utilize the medical examination waiting time by communicating a fact that the medical examination time is near at hand to its communication destination, based on communication destination data related to a body to be examined, decided by a communication decision processing part. CONSTITUTION:To a communication decision processing part 14, waiting time data of each patient registered in a turn waiting list is inputted from a waiting time calculating part 13, and whether a pre-medical examination communication of each patient exists or not and timing data are inputted from a data base 2. From these data, the recognition number of the patient whose communication time comes is outputted to a communication destination data extracting part 15. The communication destination data extracting part 15 retrieves communication destination data of the patient of the recognition number inputted from the communication decision processing part 14 from its patient data base 2, fetches a communication destination telephone number of its patient and delivers it to a voice answer device 5, and the voice answer device 5 executes an automatic telephone communication to the communication destination telephone number. In such a way, it is informed surely that the medical examination time of a body to be examined comes, and the medical examination waiting time is utilized effectively.

Description

[Detailed Description of the Invention] [Object of the Invention] [Field of Industrial Application] The present invention is applicable to large hospitals etc. that have a large number of subjects such as patients.
The present invention relates to a medical examination time management device that manages the medical examination time for each patient.

[Conventional technology]

In hospitals with a large number of patients, such as large hospitals, managing patient data is extremely complicated. The aim is to facilitate data management and speed up data withdrawal. For example, an identification number is written on each patient's examination card, and when this examination card is presented to a receptionist, the patient's data is retrieved from the database and prepared based on the identification number.

By the way, in general hospitals, except in special cases, medical examinations are carried out by specialists in the order of reception, and when there are a large number of patients, it takes a long time to receive a medical examination. During this time, patients wait in the waiting room, and only when their name is called do they know that it is their turn to be seen.

Therefore, since each patient did not know when his or her examination would come, he or she had to wait in the waiting room until he or she was informed of his or her examination, which was extremely inconvenient.

In order to eliminate the above-mentioned inconvenience when patients have to undergo a medical examination, the present inventor has developed a medical examination time display device that calculates and displays the time available for each patient from the average consultation time of each patient who has a medical examination. This is described in the already filed Japanese Patent Application No. 1-202328. However, although this consultation time display device is excellent in that it can notify each patient of the scheduled consultation time, the consultation time of the day is significantly different from the average consultation time used to calculate the scheduled consultation time. If they are different, the actual consultation time and the scheduled consultation time will be significantly different.

[Problem to be solved by the invention]

Therefore, as mentioned above, in the past, it was not possible to notify patients of the exact consultation time, so there was a possibility that by the time the patient left the waiting room and returned at the scheduled consultation time, his or her turn for consultation had passed. .

The present invention has been made in view of the above-mentioned circumstances, and is capable of reliably informing patients that it is time for a consultation.
It is an object of the present invention to provide a medical examination time management device that can effectively utilize the medical examination time.

[Structure of the Invention] [Means for Solving the Problems] In order to solve the above problems, the present invention provides, as data regarding the subject, at least an identification number, 2 consultation time information, 1 presence or absence of pre-examination notification, 1 notification destination data, and notification timing. A data input means for inputting data, and a data input means for accepting a patient by sequentially registering the identification number of the patient inputted from this data input means to create a waiting list for examination. a turn list creating means for registering the identification number of the subject at the end of the turn list each time the examination is performed, and deleting the identification number of the patient whose turn it is to be examined from the beginning of the turn list; A database in which data regarding the average examination time up to the previous examination, the set examination time of the patient to be examined for the first time, and the aforementioned pre-examination report are stored in correspondence with the identification number of each patient, and each patient stored in this database. average examination time updating means for updating the average examination time of a specimen each time each examination is performed based on the examination time information; a waiting time calculation means that calculates the waiting time based on the average consultation time of each subject to be examined earlier, and the waiting time of each patient calculated by the waiting time calculating means and the examination stored in the database. a report determination means for determining the subject to whom the examination time is approaching, based on the data regarding the previous report; The system also includes a notification means for notifying the patient that the examination time is approaching.

[Effect]

In the present invention, by taking the above-described measures, data regarding the patient's identification number 9 pre-examination notification is input from the data input means at the reception desk, and the identification number is registered at the end of the waiting list. , data regarding the pre-examination report is stored in the database in correspondence with the identification number. Then, the time available for this registered subject is calculated based on the average consultation time stored in the database of each subject examined before the registered subject.

When it comes to the examination order of the patient registered at the beginning of the order list, the identification number of the patient registered at the beginning of the order list is deleted, and the subsequent order is moved up.
The time limit calculation means calculates the time limit for each registered subject based on this updated list. Then, the report timing data of the subjects registered in the waiting list who have made a pre-examination report "Yes" is read from the database, and the report timing data and the time limit calculated by the time calculation means are read out from the database. The patient's available time is successively compared with that of the subject, and for a subject whose examination time is approaching, the notification destination is notified that the examination time is approaching. On the other hand, the average consultation time including the current consultation time is calculated from the current consultation time determined based on the consultation time information and the average consultation time up to the previous time, and the average consultation time stored in the database for that subject is calculated. The time will be updated. Therefore, even if a subject whose turn is to be examined is not in the examination room, he or she can reliably know that his or her turn for examination is approaching, and can effectively use the time available for examination.

〔Example〕

Embodiments of the apparatus of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing the overall configuration of a medical examination time management device according to this embodiment. This medical examination time management device is
A system main body 1 equipped with various functions for displaying and reporting consultation time, a database 2 storing various data for each patient, and a memory 3 for a waiting list in which patient identification numbers are registered in order of reception. , a display device 4 for displaying the time each patient has, and a medical examination card reader.

It consists of an input device (not shown) such as a keyboard and a barcode reader, and a voice response device 5 for automatically informing by telephone that the examination time is approaching. In this embodiment, patients are accepted at the specialized medical department, and the waiting list and patient-specific database are created at the specialized medical department.

The system main body 1 includes a patient recognition section 11. Average consultation time calculation unit 12. It is composed of a time limit calculation section 131, a report judgment processing section 141, a report destination data extraction section 15, and the like.

The patient recognition unit 11 sometimes stores the patient's name,
Identification number and reception number 1. Data regarding the pre-examination notification are input as reception data. Data regarding pre-consultation notifications includes data such as whether or not a telephone call is required as the consultation time approaches, and if it is necessary, how many minutes before the scheduled consultation time should be reported. It consists of timing data (pre-diagnosis transmission time) and a contact telephone number as contact data. This patient recognition unit 11 registers the patient's identification number at the end of the list when reception data is input, and registers the patient's identification number registered at the beginning of the list when entry data to the examination room is input. Performs order list update processing such as deleting . Further, the reception desk has a function of storing data related to pre-examination notifications from among the data into the patient-specific database 2 via the contact information change processing section 17. The contact change processing section 17 is for, if there is a change in the contact information later, the contact information in the database 2 is rewritten with the changed data that is input later.

The average consultation time calculation unit 12 calculates the consultation time of each patient from the time of entry into the examination room extracted by the entrance time extraction unit 16 and the time of exit from the examination room extracted by the exit time extraction unit 18. . Then, this calculated consultation time,
The average consultation time including the current consultation time is calculated from the average consultation time of the patient up to the previous time stored in the database, and the calculated average consultation time is calculated from the average consultation time of the patient stored in the database. Update to.

0 The time calculation unit 13 calculates the time allowed for a patient when a newly received patient identification number is given from the patient recognition unit 11, and calculates the time allowed for each patient when the waiting list is updated. do. Then, the calculated remaining time is output to the remaining time display processing section 19. Time display processing section 1
First, display processing is performed to display the calculated remaining time on the display device 4.

The report determination processing unit 14 receives the time limit data of each patient registered in the order list from the time calculation unit 13 and also determines from the database 2 whether or not there is a pre-consultation report for each patient registered in the list. and notification timing data are input.

From these data, the identification number of the patient whose reporting time has come is output to the reporting destination data extraction unit 15. The report destination data extraction unit 15 searches the database 2 for the patient with the identification number input from the report determination processing unit 14, and extracts the contact phone number of the patient. Then, the voice response request section 21 edits the voice code, and passes the voice code along with the continuous optical telephone number to the voice response device 5 via the transmission processing section 22.

The voice response device 5 includes a transmission processing section 23. Audio output request section 2
4. It is composed of a transmitting circuit 25, and has a function of automatically outputting a message to an input contact telephone number by voice output based on a voice code.

In addition, the patient-specific database 2, as shown in FIG.
Average consultation time and contact phone number for each patient.

The pre-examination reporting time is stored in association with the two names of each patient's identification number. In addition, when the pre-examination notification is set to "no", the contact telephone number 1 pre-examination notification time is set to "0". As shown in Figure 3, in the order list, patient numbers are registered in order at the reception desk, and patient identification numbers and names are registered in correspondence with the reception desk numbers. ing.

The display device 4 is provided with a display screen with the display contents shown in FIG. 4, and the name of the patient who is currently waiting in line for reception is displayed with number 9 and the number of hours. Further, the medical examination card reader is used to read the medical examination card presented by the patient 2 at the reception desk and input data such as the patient's identification number 2 and name. The barcode reader is used to input the time when a patient enters and leaves the examination room. For example, by reading the barcode printed on each patient's medical record, the data on the time of entry and exit can be input. .

The operation of the medical examination time management device configured as described above will be explained.

First, when a patient comes to the hospital for a medical examination, the patient is informed of the reception number at the reception desk, and the examination card presented by the patient is read by the examination card reader and the reception process is performed.

The patient recognition unit 1 recognizes the patient from the reception data input in this reception process, and registers the patient's identification number and other data at the end of the waiting list.
Data regarding the pre-examination report is stored in the database 2.

The time available for this newly registered patient is calculated by the time calculation unit 13 using the average consultation time for each patient stored in the patient database 2. Note that in the case of a first-time patient, a predetermined set consultation time is used. The time for each patient registered in the patient list is calculated based on the patient's rank on the list. Note that Tk indicates the average consultation time of the patient ranked number 1 on the list. The remaining time data obtained through such arithmetic processing is sent to the fourth
The patient's reception is displayed along with number 2 and name on the display screen as shown in the figure.

When the patient registered at the top of the waiting list enters the examination room, the barcode printed on the patient's medical record is read by the barcode reader, and the patient's entry time data is stored in the entry time extractor. 16 and the patient recognition unit 11.

As a result, the identification number of the patient who has entered the examination room is deleted from the head of the waiting list, the order of the waiting list is incremented one by one, and the waiting list is updated. The remaining time for each patient registered in this updated waiting list is calculated using the above calculation formula, and the calculation result is displayed by the remaining time display processing unit] 9 and the reporting judgment processing unit 1-4. Output to. The updated time limit is displayed on the display device 4.

Each time the time limit is updated, the notification determination processing unit 4 determines which patient has reached the notification time.

That is, the available time data for each patient inputted from the available time calculation unit 13 is compared with the pre-examination reporting time for each patient for which this available time has been calculated. As a result of this comparison, a patient for which the remaining time≦pre-examination notification time is detected is detected, and the patient's identification number data is output to the notification destination data extraction unit 15. Then, the contact data extraction unit 15 reads the contact data of the patient with the identification number from the database 2,
After editing the voice code of the message to the effect that the consultation time is approaching, it is output to the voice response device 5 via the transmission circuit 22. Then, the voice response device 5 makes a telephone call to the contact indicated in the contact data, and the voice output requesting section 24 outputs a message to the effect that the consultation time is approaching.

5. Furthermore, when the patient leaves the examination room, the time of leaving the room is input to the leaving time extracting section 18 from the barcode reader as described above. Then, the average consultation time calculation unit 12 calculates the current consultation time from the leaving time and the previous room entry time, and calculates the average consultation time including this time from the current consultation time and the average consultation time up to the previous time. is calculated as hn = ((n 1) h, , -+ +hl /n.The average consultation time stored in the database 2 for each patient is calculated as the average consultation time calculated in this way for each patient. Updated.

In this way, according to this embodiment, a waiting list is created in the order of reception, and the waiting time of patients registered in this list is
Since the average consultation time stored in the database for each patient is used to calculate the consultation time and the time available for each patient is displayed, it is possible to inform the patient of the consultation time required for each patient.

In addition, for patients who leave the examination room until their consultation time, the patient's contact phone number and pre-examination notification time, which serves as notification timing data, are stored in advance in the patient-specific database 2 at the time of reception. Then, each time the patient's time is updated, the patient's time is compared with the pre-examination notification time, and if the patient's time is less than or equal to the pre-examination notification time, the patient's contact information and message are input into the voice response device 5. However, we now notify patients that their consultation time is approaching, so patients leaving the consultation room can be reliably informed that their consultation time is approaching, and even if the scheduled consultation time at the reception desk changes significantly, You can return to the examination room without being late for the examination time. Therefore, the examination time can be used effectively.

In addition, in the above embodiment, the case of telephone contact was explained, but
Patients who cannot specify contact information may be given a pager.

Furthermore, although the above embodiments have been described with reference to medical examinations of humans, it is of course applicable to veterinary hospitals and the like.

[Effects of the Invention] As detailed above, according to the present invention, even if the patient is far from the examination room 7, it is possible to reliably notify that the time for examination of the subject has come, and it is possible to effectively utilize the examination time. A medical examination time management device can be provided.

[Brief explanation of drawings]

Fig. 1 is a diagram showing the configuration of a medical examination time management device according to an embodiment of the present invention, Fig. 2 is a diagram showing the configuration of a database, Fig. 3 is a diagram showing a waiting list, and Fig. 4 is a display. FIG. 3 is a plan view of a display screen of the device. DESCRIPTION OF SYMBOLS 1...Management system main body, 2...Patient database, 3...Memory for order list, 4...Display device, 5...Voice response device, 11...Patient recognition unit, 1
2...Average consultation time calculation unit, 13...Remaining time calculation unit, 14...Report judgment processing unit, 15...Report destination data extraction unit.

Claims (1)

[Scope of Claims] Data input means for inputting at least identification number, examination time information, presence or absence of notification before examination, notification destination data, and notification timing data as data regarding the subject; A waiting list for medical examination is created by sequentially registering the identification numbers of the subjects input at the time of reception, and each time a patient is accepted, the identification number of the subject is registered at the end of the waiting list. Waiting list creation means for deleting the identification number of the patient whose turn it is to be examined from the head of the waiting list, the average examination time of each patient up to the previous time, the set examination time of the patient to be examined for the first time, and the said examination. A database in which data related to previous notifications is stored in correspondence with the identification number of each subject, and an average consultation time for each subject stored in this database, and each time each subject is examined based on the consultation time information. and calculating the waiting time of each subject registered in the waiting list based on the average consultation time of each subject who is examined before that subject. A waiting time calculation means, and a patient who should be notified that the consultation time is approaching, based on the waiting time of each patient calculated by the waiting time calculation means and the data regarding the pre-consultation report stored in the database. The present invention is characterized by comprising: a report determination means for determining the specimen; and a report means for notifying the reportee that the examination time is approaching based on the reportee data regarding the subject determined by the report determination means. A medical examination waiting time management device.