JPH03141467A - Remote monitoring method for automatic cash transaction system - Google Patents

Abstract

PURPOSE:To monitor and control an automatic cash transaction device despite no residence of a maintenance engineer in a prescribed place by providing a radio telephone circuit for connection secured between a remote monitoring device and the cash transaction device in the radio communication and therefore attaining the transfer of the remote monitoring device. CONSTITUTION:When an automatic cash transaction device 8 has a fault, a data link is set up in radio communication to a remote monitoring device 1 to transmits the fault of the device 8 to the device 1 in a prescribed transmission control procedure. The device 1 receives the fault information and also sets up a data link in radio communication to the device 8 and sends a restoring command to the device 8 in a prescribed transmission control procedure. Thus the device 1 can be freely transferred and therefore a maintenance job is secured for the device 8 even though a maintenance engineer is not resident in a prescribed place.

Description

[Detailed description of the invention] [Industrial application field] The present invention is used for remote monitoring of automatic teller machines.

The present invention relates to a device that can be monitored and controlled from a remote location via a wireless telephone line, such as a car phone.

〔overview〕

The present invention provides a remote monitoring method for an automated teller machine equipped with an automated teller machine and a remote monitoring device, by providing a wireless telephone line and connecting the remote monitoring device and the automated teller machine via wireless communication. The remote monitoring device is made movable so that maintenance personnel can monitor and control the automatic teller machine even if they are not permanently stationed at a predetermined location.

[Conventional technology]

In conventional remote monitoring devices, a terminal device of an automatic teller machine and a remote monitoring device are connected by wire through a specific line or a telephone line.

[Problem that the invention seeks to solve]

The conventional remote monitoring device described above cannot monitor and control the terminal device of the automatic teller machine while moving because the terminal device of the automatic teller machine and the remote monitoring device are connected by wire.

The present invention solves these problems and aims to provide a device that can be remotely operated by a maintenance person while on the move.

[Means for solving problems]

The present invention provides remote monitoring of an automated teller system comprising an automated teller machine that performs cash transactions with users, and a remote monitoring device that includes remote monitoring means and monitors the automated teller machine. In this method, the automatic teller machine includes a modulation/demodulation network control device that transmits/receives, modulates and demodulates wireless signals via a switching network and a wireless relay station, and the remote control device receives wireless signals from the wireless relay station. and modulation/demodulation network control means that modulates and demodulates radio signals to be transmitted and received and transmits and receives monitoring information to and from the remote monitoring means.

[Effect]

When a fault occurs in the automatic teller machine, a data link is established with the remote monitoring device by wireless communication, and fault information is transmitted using a predetermined transmission control procedure. The remote monitoring device that receives the failure information similarly establishes a data link with the automatic teller machine via wireless communication, transmits a recovery command according to a predetermined transmission control procedure, and performs failure recovery processing.

By using wireless communication means in this manner, the remote monitoring device can be moved freely, and maintenance work can be performed without the need for a maintenance person to be permanently stationed at a predetermined location.

〔Example〕

Next, embodiments of the present invention will be described based on the drawings.

The figure is a block diagram showing the configuration of an embodiment of the present invention.

The embodiment of the present invention includes an automatic teller machine 8 that performs cash transactions with users, and a remote monitoring device 1 that includes remote monitoring means 2 and monitors the automatic teller machine 8. ,
The automatic teller machine 8 is equipped with a modulation/demodulation network control device 7 that transmits and receives radio signals via the switching network 6 and the wireless relay station 5, and modulates and demodulates them. It includes a transmitting/receiving means 4 for transmitting and receiving signals, and a modulation/demodulation network control means 3 for modulating and demodulating radio signals to be transmitted and received and transmitting and receiving monitoring information to and from the remote monitoring means 2.

Next, the operation of the embodiment of the present invention configured as described above will be explained.

When a failure occurs in the automatic teller machine 8, the automatic teller machine 8
Failure information is transmitted from the remote monitoring device 1 side to the remote monitoring device 1 side via a wireless telephone. That is, the modem network control device 7 on the automatic teller machine 8 side establishes a data link to the modem network control device 3 via the switching network 6, the wireless relay station 5, and the transmitting/receiving means 4 on the remote monitoring device 1 side. Communication is performed between the automatic transaction machine 8 and the remote monitoring means 2 using a predetermined transmission control procedure, and the occurrence of a failure is notified.

Upon receiving this information on the occurrence of a failure, the remote monitoring device 1 transmits the details of the recovery command to the automatic teller machine 8 via a wireless telephone. That is, the modem network control means 3 establishes a data link to the modem network control device 7 of the automatic teller machine 8 via the transmitter/receiver means 4, the wireless relay station 5, and the exchange network 6, and performs automatic cash transactions with the remote monitoring means 2. Communication is performed between the machines 8 using a predetermined transmission control procedure, a fault recovery command is transmitted, and the recovery process is performed in accordance with this command.

Since the communication between the remote monitoring device 1 and the automatic teller machine 8 is performed by wireless telephone in this way, the remote monitoring device 1 can be used freely within the range of wireless communication between the transmitting/receiving means 4 and the wireless relay station 5. can be moved to.

[Effects of the Invention] As explained above, according to the present invention, remote monitoring is possible by providing a wireless telephone line used in a car phone, etc., and wirelessly connecting a remote monitoring device and a terminal device of an automatic teller machine. The device can be carried freely without being attached to a fixed location, and can be monitored and controlled from any location even when operating the automatic teller machine on holidays.
This has the advantage that it can be operated without the need for a maintenance person to be permanently stationed at a designated location.

[Brief explanation of the drawing]

The figure is a block diagram showing the configuration of an embodiment of the present invention. 1... Remote monitoring device, 2... Remote monitoring means, 3...
・Modulation/demodulation network control means, 4: Transmission/reception means, 5: Radio relay station, 6: Switching network, 7: Modem/modulation network control device, 4: Automatic teller machine.

Claims (1)

[Scope of Claims] 1. An automated cash transaction comprising: an automated teller machine that performs cash transactions with users; and a remote monitoring device that includes remote monitoring means and monitors the automated teller machine. In the remote monitoring system of the system, the automatic teller machine includes a modem network control device that transmits and receives radio signals via a switching network and a wireless relay station, and modulates and demodulates the signals, and the remote control device includes the wireless relay station. A remote controller for an automated cash transaction system, comprising: a transmitting/receiving means for transmitting and receiving wireless signals from the remote control system; and a modulation/demodulation network control means for modulating and demodulating the wireless signals to be transmitted and received and transmitting and receiving monitoring information to and from the remote monitoring means. Monitoring method.