JPH0273757A - Deputy reception controller - Google Patents

Abstract

PURPOSE:To attain the deputy reception in the case of a busy state, no reply or long time absence by applying deputy reception control with an exchange, inquiring the exchange about an incoming subscriber state and deputy reception state and connecting the controller to the exchange in response to the state. CONSTITUTION:A deputy reception controller 7 sends a voice guide corresponding to the reason of transfer to a subscriber telephone set 4 to inquire the subscriber telephone set 4 about the presence of desire for the deputy reception and the deputy reception controller 7 makes a call to a voice storage device 6 according to the connection protocol information to the voice storage device 6 sent from the exchange 3 when the desire of the deputy reception exists and connects itself to the voice storage device 6. The exchange 3 connects an incoming signal line from the subscriber telephone set 4 and the outgoing signal line to the voice storage device 6. Thus, the subscriber telephone set 4 leaves a message to a subscriber telephone set 5 as a voice mail in the voice storage device 6.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to proxy reception when a telephone call is made, and particularly to a control system for proxy reception by a voice storage device independently attached to a public telephone network.

(Prior Art) Conventionally, a system including an exchange is configured as shown in FIGS. 3 and 4. In FIGS. 3 and 4, 1 to 3 are exchanges in the public telephone network, and 4.
5 is a 7NZC subscriber telephone, and 6 is a voice storage device.

In FIG. 3, the subscriber telephone 4 makes a call to the subscriber telephone 5, but the subscriber of the subscriber telephone 5 is currently talking to another subscriber, and the subscriber telephone 5 calls the voice storage device 5. Assume that you are a registrant of . , FIG. 4 shows that the subscriber telephone 5 does not respond to calls from the subscriber telephone 4 due to long-term absence or the like.

When the situation shown in FIGS. 3 and 4 is encountered, the subscriber of the subscriber telephone set 5 is a registrant of the voice storage device 6, but the voice storage device 6 cannot perform proxy reception.

Further, although substitute reception is possible by adding a voice storage device to each exchange, it is uneconomical to add a voice storage device to each exchange. On the other hand, users of voice storage devices that are independent of the public telephone network cannot perform proxy reception.

(Problems to be Solved by the Invention) With the above-mentioned conventional voice storage device that is independently attached to the public telephone network, it is impossible to perform substitute reception when a long-term absence or poor answer is encountered during one call.

However, if the second subscriber knows that the first subscriber is a registrant of the audio storage device, it may not be possible for the second subscriber to know the procedure for accessing the audio storage device or necessary information such as the registrant's ID. Only when you are there, you can call the voice storage device and leave the contents as a voicemail. However, since the second subscriber is an unspecified person and usually does not know these details, there is a drawback in that the call cannot be left as a voicemail.

An object of the present invention is to perform proxy reception control with an exchange.
To provide a substitute reception control device configured to eliminate the above-mentioned drawbacks and leave a call as a voice mail by inquiring an incoming call subscription status and substitute reception status to an exchange and connecting with the exchange according to the status. There is a particular thing.

(Means for Solving the Problems) A proxy reception control device according to the present invention is configured to include a transmitting/receiving means, a status communication means, a connecting means, and a notification means.

The transmitting and receiving means is for transmitting and receiving information necessary for proxy reception control to and from the exchange.

The status communication means receives the nine calls transferred from the exchange, notifies the called subscriber of the status, and inquires whether or not he or she wishes to receive the call on behalf of the subscriber.

The connection means is for making a call to the voice storage device based on control information from the exchange if there is a desire for proxy reception, and implementing a connection procedure specific to the voice storage device.

The notification means is for notifying all exchanges that the connection with the voice storage device has been completed or that connection is not possible.

(Example) Next, one aspect of the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of a system including a proxy reception control device according to the present invention. In FIG. 1, 1 to 3 are exchanges, respectively.

4 and 5 are respectively n subscriber telephones, 6 is a voice storage device, and 7
is an agency fee a device.

The subscriber of the subscriber telephone 5 is a registrant of the voice storage device 6 and is also a registrant of the transfer service of the exchange 3, and the transfer destination is the proxy reception control device 7. When the transfer destination is the proxy reception control device 7, the connection protocol information with the voice storage device 6 that performs the proxy reception is registered as subscriber data of the subscriber telephone 5.

That is, by connecting the proxy reception control device 7 to the exchange 3, the voice storage device 6 can perform proxy reception (&. It provides a transfer service and can send and receive data to and from the first proxy reception control device 7.

FIG. 2 is a block diagram showing an embodiment of the proxy reception control device 7 according to the present invention. In FIG. 2, 21 is a transmitting/receiving means, 22 is a status communicating means, 23 is a connecting means, and 24 is a notifying means.

In FIG. 2, a transmitting/receiving means 21 is for transmitting and receiving information necessary for proxy reception control to and from the exchange 3 through a signal line. The status communication means 22 receives the psychic call transferred from the exchange 3 through the communication path with the exchange 3, and determines the status of the called subscriber (busy, idle, etc.) based on the psychic information sent from the signal line. This is to notify the user of a response (or long-term absence) and to inquire as to whether or not they wish to receive the service on their behalf.

If there is a desire for proxy reception, the connection means 23 makes a call to the voice storage device 6 based on the control information sent from the exchange 3 through the signal line, and calls the voice storage device 6 using a connection method unique to the voice storage device 6.
It is intended to carry out the following.

The notification means 24Fi is for notifying the exchange 3 through the signal line that the connection with the audio storage device 6 has been completed, and that the connection is not possible.

In FIGS. 1 and 2, the first proxy reception control device 7 operates as follows.

A call from the subscriber telephone 4 to the subscriber telephone 5 which is in use is as follows:
The exchange 3 transfers it to the proxy reception control device 7. At this time, the proxy reception control device 7 connects the signal line from the exchange 3 to the
The subscriber telephone 50 number, the reason for transfer, and the connection protocol information to the voice storage device 6 are sent to the subscriber telephone 50 number.

The substitute reception control device 7 sends a voice guide corresponding to the reason for transfer to the subscriber telephone 4 and inquires of the subscriber telephone 4 whether or not there is a desire for substitute reception.

1 if there is no request for proxy reception! E connects all transferred calls. If there is a desire for substitute reception, the exchanger 3 sends out 1 message according to the connection protocol information to the f'l voice storage device 6.
The proxy reception control device 7 makes a call to the voice storage device 6 and also connects the voice storage device 6.

When the connection is completed, the above is reported to the exchange 3. The exchange 3 connects an incoming connection signal line from the subscriber telephone 4 and an outgoing connection signal line to the voice storage device 6. This allows the subscriber telephone 4 to leave a message that it wishes to send to the subscriber telephone 5 in the voice storage device 6 as a voice mail.

(Effects of the Invention) As explained above, the present invention performs proxy reception control with the exchange, inquires the exchange about the paid subscription status and the proxy reception status, and connects to the exchange according to the situation. , busy by a voice storage device attached independently to the public telephone network.

This has the effect of being able to perform proxy reception in the case of no response or long-term absence, and further has the advantage that proxy reception can be performed economically with a relatively simple configuration.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of a switching system including a proxy reception control device according to the present invention. The second factor is a block diagram showing an embodiment of the proxy reception control device according to the present invention. FIGS. 3 and 4(2) are block diagrams showing an example of a switching system according to the prior art. 1 to 3...Switchboard 4.5...Subscriber telephone 6...Voice storage ti#7...Substitute reception control device 21...Transmission/reception means 22...Status communication means 23... Connection means 24...Notification means OZGO patent applicant NEC Corporation

Claims (1)

[Claims] Transmitting/receiving means for transmitting and receiving information necessary for interception control to and from the exchange, and for receiving calls transferred from the exchange, notifying the called subscriber of the status of the call, and inquiring whether or not he or she wishes to receive interception. a connection means for making a call to the voice storage device based on control information from the exchange and implementing a connection procedure specific to the voice storage device if there is a desire for proxy reception; 1. A proxy reception control device comprising: a notification means for notifying the exchange that the connection with the voice storage device is completed or that the connection is impossible.