JPH01311364A - Order control device - Google Patents

Abstract

PURPOSE:To make it possible to order from each customer's home by allowing a customer requesting an order to scan a medium through a bar code reader and transmitting a signal generated by the scanning to a center through a telephone line. CONSTITUTION:The customer scans a bar code corresponding to an order menu on the medium, a bar code expressing the number of orders and a bar code for a customer code through the bar code reader 2. The reader 2 converts the read bar codes into an electric signal and outputs the electric signal and a coding device 3 codes the signal and generates an output in response to a prescribed ordering command. The code signal is modulated into a tone signal by a modulator 4 and the tone signal is transmitted to the center side through a telephone set 5. A demodulator 6 on the center side demodulates the transmitted tone signal to a code signal and outputs the code signal to a processor 7. The processor 7 outputs data expressed by the code signal to a printer 26 to form delivering data.

Description

DETAILED DESCRIPTION OF THE INVENTION (A) Field of Industrial Application The present invention relates to an order management device in which predetermined home delivery data is transmitted to a center and products are delivered in accordance with this home delivery data.

(b) Conventional technology Conventionally, such a non-store sales system was developed by Japanese Patent Application Laid-open No. 6
As disclosed in Publication No. 2-194574, a terminal device serving as an order reception device transmits order information from a customer's button operation to a center via a telephone line, and the center delivers products according to the order information. The system is known.

(8) Problems to be Solved by the Invention However, according to the above-mentioned prior art, in order to place an order with the center, one must go to the terminal device.
Additionally, there is a problem that ordering operations are cumbersome because there are predetermined procedures to operate the terminal device. Furthermore, if the center delivers the product based on the order information and the recipient is away, there is also the inconvenience that the product cannot be delivered.

Therefore, in the present invention, a medium and a barcode reading device are prepared for each customer, and a medium and a barcode reading device are prepared for each customer, and a customer placing an order reads the medium with the barcode reading device. The present invention provides an order management device that allows orders to be placed from each customer's home by transmitting signals generated by scanning to a center via a telephone line.

Further, the present invention provides an order management device that can securely deliver products by storing the products in a delivery box that can be locked and unlocked using a customer code.

(d) Means for Solving the Problems In order to solve the above problems, the order management device according to the present invention includes a medium on which an order menu, quantity data, and customer code are recorded in the form of a barcode, and a medium in which an order menu, quantity data, and customer code are recorded, and a barcode reader that optically reads and converts the code signal into a code signal and outputs the code signal; and a signal converter that converts the code signal into a tone signal and outputs the tone signal in response to a predetermined ordering command. a speaker that emits the tone signal, a telephone that transmits the audio signal of the speaker, a decoder that decodes the tone signal transmitted through the telephone, and an order menu, quantity, and customer included in the tone signal. The system includes a processing device that outputs delivery data based on a code, and a delivery box that stores the ordered product indicated by the delivery data and that changes from a locked state to an unlocked state depending on the customer code.

Operation: A customer placing an order uses a barcode reading device to scan the barcode corresponding to the order menu on the medium, the barcode representing the quantity, and the customer code. As a result, the barcode reading device converts the optically read barcode into an electrical signal and outputs it, and the processing device encodes this signal and outputs it in response to a predetermined ordering command. The code signal is then modulated into a tone signal by the audio device and transmitted through the telephone. The demodulation device demodulates the transmitted tone signal into a code signal and outputs it to the processing device, and the processing device outputs delivery data based on the order menu, quantity, and customer code indicated by the code signal. In the delivery box, products are stored according to the order menu and quantity indicated by the delivery data, and a customer code is set. When the customer gives the same preset code to the locked delivery box, the box changes from the locked state to the unlocked state and the products inside can be taken out.

(F) Embodiment FIG. 1 schematically shows the configuration of an order management apparatus according to the present invention, in which the customer side and the center side are connected by a telephone line (5). The customer side is provided with an order sheet (1) as a medium on which the order menu, quantity, and order completion command are recorded using barcodes, and a magnetic signal recording unit (1).
9A) and a barcode recording unit (9B), and a card (9) as a medium in which a customer code preset for each customer is recorded, and an ordering device (9B).
10) There is. The ordering device (10) is the power switch (1
It operates when 1) is turned on and is shaped like a pen so that it is easy to manually scan barcodes.It scans the barcodes of the order menu, quantity, and customer code, and sends the read data to the center through the telephone line (5). Transmit.

The center side includes a center device (17) that receives data from customers and processes the data, and a delivery box (8) that is used to deliver ordered products to customers.
Figure 4). The delivery box (8) includes a digital switch (17) to which the customer code of the ordered product is set when the product is loaded, and the delivery box (8), which is delivered in a locked state, is read with a card reader (18). When the customer code of the card (9) matches the customer code set in the digital switch (17), the door becomes unlocked.

The configuration of the ordering device (10) is shown in FIG. 2. 6(2) is a light emitting element (2A) that emits light when scanning a barcode;
A barcode reading device (3) is a coding device, which is a CPU, for example, and a light receiving element (2B) that detects the strength of the reflected light and indicates it by a change in an electric signal.
The signal introduced from the barcode signal through the waveform shaping circuit (15) is coded, and the order menu, quantity data, and customer code indicated by this barcode signal are displayed on the display (19).
to be displayed. (14) is a memory for storing these data, which is backed up by a battery (20). Furthermore, this battery (20) is equipped with a power switch (1).
1) is fully connected, and all circuits including the light emitting element (2A) are energized by turning on the power switch (11). (4) is a modulation device that converts the coded signal output by the CPU (3) into a tone signal by frequency modulation in response to an order command generated by operating the transmission switch (12); (16) is a tone signal; The speaker (5A) that emits the signal is a telephone that transmits the tone signal from the speaker (16) to the center device (17).The order bag e (10) also includes a confirmation switch (13) -rcPU (
3), and by operating this switch (13), the CPU <3) outputs a code indicating a positive order confirmation.
This code is converted into a tone signal by a modulator (4) and transmitted to an interface device (17).

The configuration of the center device (17) is shown in FIG. (6) is a demodulation device that demodulates the tone signal sent through the telephone (5B) into a code signal; (7) is a processing device that manages sales and orders for each customer registered in advance; (21)
) is a customer code registration memory that stores a preset customer code; (22) is an order memory that stores order data from the customer; (23) is a sales data memory that stores sales data for each customer; (22) is a sales data memory that stores sales data for each customer; 24) is a voice synthesis memory that stores voices representing order menus and quantities;
5) is a delivery processing key, and (26) is a printer for printing out delivery data.

With the above configuration, the customer must switch the power switch (11
), scan the customer code based on the barcode on the card (9) with the ordering device (10), and select and scan the barcode representing the order menu and its quantity desired for home delivery from the order sheet (1). do. As a result, the barcode reading device (2) outputs a T-no signal according to the bar food pattern, which is introduced into the CPU (3) through the waveform shaping circuit (15). The CPU (3) encodes and holds the signals representing the customer code, order menu, and quantity. When the customer finishes registering the order menu and quantity in the ordering device (10), the customer scans the barcode of the order completion command, and the CPU (3) stores the order data in the memory (14) in response to this command. do. The customer then calls the center using the telephone (5A), brings the speaker (16) close to the transmitter, and turns on the transmission switch (12). Turn on the transmission switch (12)
When an order command is input, the CPU (3) reads the order data from the memory (14) and outputs the code signal to the modulation device (4). The modulator (4) converts this code signal into a tone signal by frequency modulation and outputs it to the speaker (16), and the tone signal is transmitted to the center side by the telephone (5A). If the telephone (5A) is a button type, set the telephone number of the center side in the memory (14) and turn the transmission switch (12) to O.
Nt, before outputting the order data code signal, the CPU (3) first reads the telephone number data from the memory (14) and outputs it to the modulator (4), thereby converting the telephone number into By configuring the corresponding tone signal to be introduced into the telephone (5A), it is possible to automatically call the center.In addition, the telephone number data can be entered in the barcode on the order sheet (1) or card (9). Automatic calling is also possible if the customer code, order menu, and quantity are scanned together with the phone number data.

When the center device (17) receives the tone signal from the telephone (5B), it demodulates it into a code signal using the demodulator (6), and then introduces it into the processing device (7). The processing device (7) stores the customer code indicated by this code signal and the customer code registration memory (
21), and if they match, a signal for selecting the voice representing the order menu and quantity of the code signal is given to the voice synthesis memory (24). Then, the voice synthesis memory (24) transmits the selected voice signal from the telephone (5B), so that the customer can confirm the order contents through the voice heard from the receiver of the telephone (5A). If the order is correct, the customer presses the confirmation switch (13) ONL, and the CPU (3) outputs a code indicating positive order confirmation to the modulation device (4) and transmits it to the center device (17) in the form of a tone signal. When the processing device (7) in the device (17) detects a code indicating a positive order confirmation, it stores the customer code, order menu, and quantity in the order memory (22), and also stores the customer code in the sales data memory (23). The current order details are added to the sales data stored in the store.

When the administrator of the center device (17) operates the delivery processing key (25), the processing device (7) stores the order memory (
22) to create home delivery data, drive the printer (26) to print it out, and clear the order memory (22). The delivery data indicates the customer code, order menu, and quantity for each customer who has received an order, and the manager loads the product into a delivery box (8) prepared for each customer and delivers the product.

Fig. 4 shows the delivery box (8〉). (34) is the box body whose internal space is for products (36〉), and the upper opening is opened and closed by the top lid (35). On the back is a control unit (
38), electromagnetic lock (37), card reader (18)
and an alarm buzzer (41) are attached. A set of switches (42) are mounted on the upper end surface of the box body (34).
).

(43) is arranged and connected to a control unit (38), and a digital switch (17) for setting a customer code is further connected to the control unit (38).

The administrator loads the ordered products into the product compartment (36) according to the delivery data and also switches the digital switch (17).
) and close the top cover (35), the first switch (42) and second switch (
43), the signal is output from both of the control unit <3
8) gives a control signal to the electromagnetic lock (37> and becomes locked.However, if only one of the first switch (42) and the second switch (43) operates, the control unit (38) activates the alarm buzzer. - (41) can be controlled to generate an alarm sound and notify the administrator that the top cover (35) is not completely closed.

In order for the orderer to take out the ordered product from the delivery box (8), the orderer passes the card (9) that stores the orderer's customer code etc. through the card passage section (27), and the card league (18) The customer code (9) is read and the customer code signal is output to the control unit l-(3g). When the control unit (38) matches the customer hood set on the digital switch (17), the electromagnetic lock (37)
), the delivery box (8) becomes unlocked, and the customer can open the top cover (35>) and take out the product from the product box (36).

The order management device described above sends order data indicating the order menu, quantity, and customer code read by the barcode reading device (2) to the center using an ordinary telephone to place an order. The center side performs data processing according to the customer code and outputs delivery data, and based on this data, the manager loads the products into the delivery box (8), sets the customer code, and delivers the products. The customer can take out the product by inputting the customer code into the delivery box (8).

(G) Effects of the Invention According to the present invention, an order can be placed from an ordinary household by transmitting the order data read by a barcode reader using an ordinary telephone, and the ordering operation is easy. becomes. Moreover, since orders and home delivery can be performed via the customer code, an order management device is provided that can reliably deliver products to the orderer without the need for the orderer and the manager to meet face-to-face.

[Brief explanation of the drawing]

Figure 1 is a diagram showing the configuration of the order management device, Figure 2 is a diagram showing the configuration of the ordering device in blocks, Figure 3 is a diagram showing the configuration of the center device in blocks, and Figure 4 is a diagram showing the delivery box. It is. (1)...Medium (order sheet), (2)...Barcode reader, (4)...Modulation device, (6>...
- Demodulator, (7)... Processing device, (8>... Delivery box, (9)... Card (medium).

Claims (1)

[Claims] 1. A medium on which an order menu, quantity, and customer code are recorded as a barcode, a barcode reading device that optically reads the barcode, converts it into an electrical signal, and outputs it, and the barcode reading device a coding device that encodes an input signal and outputs the code signal in response to a predetermined ordering command; a modulation device that modulates the code signal into a tone signal; and a telephone that transmits the tone signal.
a demodulating device that demodulates the tone signal transmitted through the telephone into a code signal; a processing device that outputs delivery data based on the order menu, quantity, and customer code indicated by the code signal; and a processing device that outputs delivery data based on the order menu, quantity, and customer code indicated by the code signal; An order management device comprising a delivery box that is housed and has a customer code set therein, and changes from a locked state to an unlocked state when the same code as the set customer code is given.