JPH01286665A - Communication connecting system - Google Patents

Abstract

PURPOSE:To simplify an operation by heating a voice message registered by an advertiser beforehand with a customer, generating an interrupting signal and attaining the call with the said advertiser. CONSTITUTION:An advertiser 2 sends a subscriber number, etc., to a center device 7 with a push phone, etc., and obtains the service permission for registration. Next, the advertiser 2 sends the document, etc., prepared beforehand to the center device 7 as a voice message. At the center device 7, a voice converting device 16 exchanges a voice message to a digital signal, registers through a disk control device 17 to a disk device 18, and a processor 13 add the registering number for control to the said voice message and registers the index of the telephone number, etc., of the advertiser 2 to a memory device 14. A customer 1 calls the center device 7 through a telephone network 3 and requests the retrieving service. The center device 7 reads the message from the device 18 by the processor 13 and the control device 17 and successively sends it to the customer 1. The customer 1 sends an interruption signal at the time of matching to the desire and the center device 7 connects the line of the advertiser 2 and the customer 1.

Description

[Detailed Description of the Invention] [Industrial Application Field] An advertiser registers advertising information such as a company's job advertisement or a first announcement of a department store's event on an electronic bulletin board, etc., and a customer who wants to know the advertising information views the advertising information. BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication connection system for providing services over a telephone communication network.

[Conventional technology]

The advertiser registers the subscriber number of his/her telephone and the item of information corresponding to the purpose of communication that he/she wishes to post on the bulletin board in the center device using predetermined code information. On the other hand, the customer inputs an item of information corresponding to the communication request to be searched into the center device using the same determined code information. The center device searches for a communication purpose that matches the communication request from among the registered communication purposes, and if the communication request and the communication purpose match, the center device makes a call to the subscriber number of the advertiser that has registered the communication purpose. The customer and advertiser are connected by making a call (Selection Signal System Japanese Patent Publication No. 58-42672).

[Problem to be solved by the invention]

In the conventional method, both advertisers and customers enter the purpose of communication according to a guide plate or voice guidance using a butsuhon (hereinafter referred to as PB). Therefore, it was necessary for the subscriber to convert it into code information. This method has the disadvantage that when the purpose of communication and the conditions for desired communication become more detailed, the task of inputting the conditions increases and becomes complicated.

In addition, in the conventional method, since the purpose of communication is encoded information, the customer cannot immediately register and understand the registered contents and cannot perform a sufficient search. If there is no such information, or if clear desired conditions cannot be set, it is impossible to know what purpose of communication the registered advertisers have.

[Means to solve the problem]

In a communication system equipped with a center device having a means for registering a message for communication purposes of an advertiser, a means for registering a subscriber number of an advertiser, and an automatic call connection means, voice transmission is performed via a line of the communication system. Messages are converted into digital signals and registered messages are registered, and the center device sequentially discloses the registered messages to the customer who searches for the registered registered messages.When the customer wishes to communicate and the registered message for the purpose of communication matches, the center device registers the registered messages. When an interruption occurs, the center device puts the customer's line on hold, indexes the subscriber number of the advertiser who has registered the registered message being disclosed, calls the advertiser, and calls the advertiser. A communication channel is established by interconnecting the advertiser and the customer.

Further, a registration number is assigned to the registered message, and the registered message and the registration number are sequentially disclosed as a set to a customer searching for the registered message, and the customer requests communication using the disclosed registration number. When requested, the subscriber number of the advertiser is indexed by the registration number, the advertiser is called, and a communication path is established by interconnecting the advertiser and the customer.

【Example〕

Examples will be described below with reference to the drawings.

FIG. 1 is a service network configuration diagram when the present invention is applied to a telephone network. In FIG. 0, 1 is a customer, 2 is an advertiser, 3 is a public telephone network, 4 is a line section, 5 is a control section, 6 is a storage device, and 7 is a center device. The control section 5 is the line section 4
and controls the storage device 6, and the storage device 6 stores voice registered messages.

FIG. 2 shows a block diagram of the structure of the center device of the present invention.
In the figure, 11 is a line circuit, 12 is a link circuit, 1
3 is a processing device, 14 is a memory device, 15 is a voice response device, 16 is a voice conversion device, 17 is a disk control device, 18
is a disk device.

In (1), (2), and (3), the operations will be explained in detail using sequence diagrams.

(1) FIG. 3 is an advertiser information registration sequence diagram for explaining the present invention.

By inputting the PB button of PB, among the service types at the center, advertisement registration request is set to 0#0, and search for registered advertisements is set to 0#1.

The advertiser 2 makes a call and dials to call the center device 7. At this time, if the center device 7 is connected to the telephone network through a subscriber interface, the advertiser 2 dials the telephone number of the center device 7 and calls the center device 7. If the device 7 is connected via an in-office interface, a special number is dialed. Hereinafter, in order to avoid complication of explanation, a general subscriber interface will be explained as an example.

The line circuit 11 in FIG. 2 detects a telephone call signal from the advertiser 2, responds via the link circuit 12 and the line circuit 11 with the voice response device 15, and provides the advertiser 2 with the caller's ID and password. Request transmission.

The advertiser 2 uses a telephone or the like to send to the center device 7 a subscriber number as an ID, a password, and a registered code that can uniquely identify the sender as a password. The center device 7 receives the entered subscriber ■D and password with the PB signal receiver 111 connected to the line circuit 11, and passes it to the processing device 13. The subscriber ID and password are retrieved from the memory device 1 and compared, and if they match, the service of the communication connection method of the present invention is permitted, and the center device 7 activates the voice response device 15 for the advertiser 2. Inquire about the type of service desired, ie, registration or search. In this case, since a message is registered, the advertiser 2 sends 0#0 to the center device 7. The center device 7 activates the voice response device 15 and inquires of the advertiser 2 as to which major classification field the communication purpose is to be registered as a search item. The advertiser 2 sends a code of a search item consisting of a predetermined number of digits using a document prepared in advance. At this time, if you do not know the predetermined code string from a document etc., follow the voice guidance and enter the desired items in order. Looking for a job, 3 selling goods, 4 selling real estate, 5 disposing of unnecessary items, 10
When the digit is 1, the 1st digit is decided as follows: 1 is a job for a helper, 2 is a job for an office worker, 3 is a part-time job, and 4 is a tutor.If the parent advertiser 2 is looking for a tutor. In this case, advertiser 2 inputs #14 in PB. The center device 7 learns that it is a "private tutor job offer," and after confirming it with the advertiser 2 using the voice response device 15, the advertiser 2 prompts the advertiser 2 to send a voice message with specific details of the job offer conditions. Specifically, ``Is the child you want to teach elementary school or junior high school?''
We will send you a detailed voice message with your wishes, such as whether you want to attend a high school, what subjects you would like to be taught, the number of lessons and compensation, and other details.

The voice converter 16 converts the voice message into a digital signal, passes it to the disk controller 17, and records it on the disk device 18. - On the other hand, the processing device 13 assigns a management registration number to the voice message, and the memory device 14
Create an index by entering Advertiser 2's telephone subscriber number, desired field of communication, and registration number in the field. By 0 or more, the advertiser's message registration will be sent to the disk device as a registered message in the digital signal format of a voice message for each field. 18 and an index is formed in memory device 14.

Also, when canceling registration, this registration number can be used to specify the registered message to be canceled.

The advertiser 2 calls the center device 7, enters 10 and a password, and then sends a specific code string meaning deregistration. When the center device 7 requests the registration number of the registered message to be deregistered, Deregistration is executed by sending the registration number together with the separate number.

(2) FIG. 4 is a customer's first information search sequence diagram. The process until the customer 1 calls and dials the telephone network 3 to call the center device 7 and enters the subscriber ID and password is the same as in the registration operation (1). The center device 7 activates the voice response device 15 for the advertiser 2 and inquires of the desired service type, ie, registration or search. In response, the customer inputs 0#l to instruct a search. Specify the search field using 9xx, the same as for registration.0
For example, if customer l is looking for a job as a private tutor, he enters #14. PB signal receiver 11 receives code string #14 sent from customer 1 to center device 7 by PB signal
1 is a processing device 13 that passes this code string to a processing device 13.
starts the disk control device 17 by indexing a series of pre-registered registration numbers based on the code string.

The activated disk control device 17 reads the registered message converted into a digital signal from the disk device 18 according to the specified registration number, inputs it to the voice converter 16, converts it into analog voice information, and sends the message to the link circuit 12 and It is sent to customer l via line circuit 11. In this way, customer 1 successively listens to the voice messages A1, voice message B1, voice message C1, voice message D, etc. in the specified field stored in the disk device 18. When the conditions for PB are met, a predetermined interrupt signal is
from there to the center device 7. In the center device 7, this interrupt signal is received by the PB signal receiver 111, and is reported to the processing device 13.The processing device 13 immediately accesses the disk control device 17, stops sending the registered message, and stops sending the registered message. Know your registration number. From this registration number,
The subscriber number of the advertiser 2 in the registered message is indexed in the memory device 1, a vacant line circuit 11 is captured and a call is made, and the advertiser 2 is called and dialed. The processing device 13 knows the incoming call response from the advertiser 2.

Then, the voice response device 15 is activated to inform the advertiser 2 that the call is from the center device 7 through a voice guide, and then the customer 1 who is on hold is called and they communicate with each other via the link of the link circuit 12. Connecting. This allows the customer 1 and the advertiser 2 to communicate directly.

While operating the outgoing connection to the advertiser 2, the customer 1 is informed by voice guide that the advertiser 2 is being called.

After the mutual call ends, if both advertiser 2 and customer 1 disconnect the line, the service ends at that point. In addition, even if advertiser 2 disconnects the line, customer 1 does not disconnect the line and remains on hold, and if customer 1 sends a signal indicating that the customer 1 will continue to receive the service using a PB signal, the customer 1 can contact the center. In the device 7, this is received by the PB signal receiver 111,
The processing device 13 has a function of starting up the disk control device 17 again and transmitting the voice message D that follows the voice message C.

In addition, in the process of listening to voice messages sequentially, when customer 1 wants to interrupt the voice message he is listening to and listen to the next message, or when he wants to listen to the message he is listening to again from the beginning, he can use a predetermined specific method. An interrupt signal (skip instruction signal) and a repeat instruction signal are respectively sent.

(3) FIG. 5 is a second information search sequence diagram of the customer. The process until the customer l calls and dials the telephone network 3 to call the center device 7 and enters the subscriber rD and password is the same as the registration operation in (1). The center device 7 activates the voice response device 15 for the advertiser 2 and inquires of the desired service type, ie, voice message registration or search. In response, the customer inputs O#1 to instruct a search. The search field is specified using #XX, which is the same as for registration. This is the same as the example of the second time tb in (2) below.

A customer 1 sequentially listens to voice messages A1, voice messages B1, voice messages C1, voice messages D, etc. stored in the disk device 18. At this time, for each voice message, a registration number unique to the message is added before, after, or before and after the message and is notified to the customer 1. *Customer 1 can listen to as many or, in some cases, all voice messages as he or she wants, note down the registration number of the voice message that meets his or her desired conditions, and select the one that best matches his/her desired conditions.

Communication with the advertiser 2 of the voice message selected in this way is carried out when the customer 1 sends a specific code string requesting access to the center device 7, and the center device 7 receives this code.
passes this to the control unit 5 and requests input of the registration number with which communication is desired. Customer 1 sends the registration number he wrote down when he listened to the voice message from the PB. Below (2
) is the same as the example of the second time tb.

〔Effect of the invention〕

In claim 1, the purpose of communication is not limited to specific items, and the advertiser can state the purpose of communication in detail in a voice message, record this on a disk device, and disclose it to the customer.

On the other hand, the customer listens to the voice message and interrupts the message by simply pressing a button from the PB, allowing the customer and the advertiser to have a conversation in order to achieve their mutual communication goals.

In addition to the functions of claim 1, claim 2 provides an unprecedented advantage in that the customer can listen to all registered voice messages and select the most appropriate information from them. This provides the advantage that a desired communication partner can be selected by a simple operation of inputting the message registration number.

As mentioned above, advertisers can register the purpose of their calls using their own voice on the center device, which can significantly reduce the number of digits for classification of registered items, and also improve the provision of services. For the customers receiving the service, the number of items to be searched for when searching can be similarly reduced, resulting in an advantage that the service has been improved to be easier to use.

[Brief explanation of the drawing]

FIG. 1 is a service network configuration diagram of the present invention, FIG. 2 is a configuration block diagram of a center device of the present invention, FIG. 3 is an advertiser information registration sequence diagram of the present invention, and FIG. 4 is a customer's first information. Search Sequence Diagram, FIG. 5 is a second information search sequence diagram of a customer. 1 is the customer, 2 is the advertiser, 3 is the public telephone network, 4 is the line department,
5 is a control unit, 6 is a storage device, 7 is a center device, 11 is a line circuit, 12 is a link circuit, 13 is a processing device, 14 is a memory device, 15 is a voice response device, 16 is a voice conversion device, 17 is a disk a control device; 18 is a disk device; Patent applicant Nippon Telegraph and Telephone Corporation

Claims (2)

[Claims] (1) In a communication system equipped with a center device that has a means for registering the advertiser's message for communication purpose, a means for registering the advertiser's subscriber number, and an automatic call connection means, via the line of the communication system. Then, the voice message from the advertiser is converted into a digital signal and the registered message is registered, and the center device sequentially discloses the registered message to the customer who searches for the registered registered message, and the customer confirms the communication desire and communication purpose. When the registered messages match, an interrupt signal is sent, and when the interrupt occurs, the center device puts the customer's line on hold, indexes the subscriber number of the advertiser who has registered the registered message being disclosed, and searches for the corresponding customer. A communication connection method characterized by calling an advertiser, interconnecting the advertiser and the customer, and setting up a communication path. (2) Adding a registration number to the registered message, sequentially disclosing the registered message and the registration number as a set to a customer who searches for the registered registered message, and the customer searching for the disclosed registration number. 2. The communication connection system according to claim 1, wherein when a communication request is requested, a subscriber number of the advertiser is indexed by the registration number.