JPH01232865A - Telephone transfer destination detector - Google Patents

Abstract

PURPOSE:To transfer a call to a telephone set closest to a position where a person leaving its seat resides by allowing a telephone reception object person leaving its seat to carry a radio card. CONSTITUTION:The radio card number from a radio card carried by the telephone reception object person leaving its seat is received by a card antenna 5 and its location number is stored in a location file 22 of a CPU 1. On the other hand, when telephone reception object person leaves its seat and a telephone call comes to the telephone reception object person, a person receiving the call holds once the call and inputs the individual code and the transfer destination search code of the telephone reception object person leaving its seat. Then the CPU 1 extracts the location number from the location file and searches the telephone number of the transfer destination based thereupon and gives a notice to the search request person (person receiving the call) in voice reply. Thus, it is possible for the person receiving the call to transfer the call to a proper telephone set.

Description

[Detailed Description of the Invention] [Purpose of the Invention] (Industrial Field of Application) The present invention is useful for receiving telephone calls in hospitals, factories, universities, etc. that have established a private telephone network via a PBX (private branch exchange). The present invention relates to a telephone transfer destination detection device that can detect the location of a recipient and transfer a call to the recipient when the recipient is away from the desk.

(Prior Art) In a premises having a PBX telephone network, when a call comes in and the recipient is away from the desk, a conventional method is used to handle the call.

(a) Inform the recipient of the call over the public address system.

(b) Transfer the call according to the recipient's destination display.

(C) Inform the person on the other end of the phone that the recipient is away and hang up.

(Problem to be Solved by the Invention) However, with method (a) above, there are problems such as the broadcast being difficult to hear and not being transmitted to the target person, and in some cases, the broadcast itself becomes noise, which is undesirable for the environment. There is.

In method (b) above, even if the call is transferred, the person in question may not be at the location, so there is a problem in that it takes time to receive the call.

Furthermore, method (c) above is inconvenient, especially in the case of an emergency call, since the telephone cannot be connected to the target person.

The present invention detects the location of a recipient who is away from his or her seat via a wireless card carried by the person and a plurality of antennas placed at predetermined locations within the premises, and then selects a telephone closest to the location. The purpose is to provide a phone forwarding destination detection bag ↑a that can be forwarded to.

[Structure of the invention]

(Means and Effects for Solving the Problems) The present invention provides a cardholder location file that detects and stores the location of a wireless cardholder via receiving antennas installed at a plurality of locations within a premises, It is equipped with a personal data file such as a personal code corresponding to the address, a location data file such as a telephone number corresponding to the location, and a calculation device that collates these data, and when the cardholder who receives the call is away from the desk, By inputting the personal data of the recipient, the location and phone number of the recipient can be detected, a call forwarding message will be displayed on a display near the recipient's location, and the call will be forwarded to the phone at the location. This constitutes a telephone transfer destination detection device which is configured as follows.

(Example) An embodiment of the present invention is shown in FIG.

In FIG. 1, 1 is a CPU, 2 is a CRT device for registering and changing wireless card holders, 3 is a process input/output device, 4 is an antenna receiving device for wireless cards, 5 is a wireless card receiving antenna, 6 is a telephone information display, 7 is a digital PBX, 8 is an extension telephone, 9 is a telecontroller, 1
0 is each department within the premises.

・Furthermore, Figure 2 is a flowchart showing the procedure for detecting the location of the cardholder who is the target recipient, and Figure 3 is the procedure for searching the forwarding destination phone number from the location of the cardholder who is the target recipient. 4(A) to (D) and FIGS. 5(A) and (B) each show the structure of the data file used in the above calculation procedure.

First, the CPU detects the number of the wireless card and the number of the antenna that read it via the antenna receiving device 4 in step ω in FIG. 2, and determines the owner number of the card in step 2.

The cardholder number is determined by sequentially comparing the card number read in step (2) with the card number in the wireless card number file 21 from the beginning of the wireless card number file 21, and both card numbers match. The number from the beginning at that time becomes the cardholder number J.

When the cardholder number J is detected, the location number is saved in the location file 22 using the cardholder number J as a pointer in step (3).

The number of the wireless card antenna 5 received in step (2) is used as the location number.

By the above procedure, the premises location of each cardholder is saved in the location file 22.

If a call actually comes in and the recipient is away, the person who answers the call temporarily puts the incoming call on hold and enters the recipient's personal code and forwarding destination search code. .

In the transfer destination search, as shown in FIG.
In step 12), the corresponding cardholder number is detected from the personal code read in step (11) above.

To detect the cardholder number, the personal code read in step (11) and the personal code in the personal code file 23 are sequentially compared from the beginning of the personal code file 23, and the matching point is detected from the beginning. The order becomes cardholder number J.

Next, in step (13), name data is retrieved from the name file 24 using the detected cardholder number as a pointer.

Next, in step (14), the address number is retrieved from the address file 22 using the cardholder number as a pointer, and in step (15), the address number is retrieved from the telephone number file 31 and department name file 32 using the address number as a pointer. Extract the phone number and department name, and step (
16), enter this telephone number and department name in step (13).
) is displayed on the telephone guide display 6 near the location along with the name data retrieved.

Next, in step (17), the telephone number of the forwarding destination is output to the telecontroller 9, and the telecontroller 9 notifies the forwarding destination search requester (the person who answers the phone) of the forwarding destination telephone number by voice response.

This makes it possible to search the location of the recipient and transfer the call to the telephone at the location.

〔Effect of the invention〕

As explained above, according to the present invention, the location of the card holder is automatically determined using the wireless card, so when the person to receive the call is away, the person who answered the phone can automatically detect the phone number of the target person's location by simply entering the target person's personal code, and can also display that the target person is receiving a call from the target person's location, so that the target person does not leave the phone. This makes it possible to respond easily and quickly while sitting at the desk.

[Brief explanation of the drawing]

Fig. 1 is a system configuration diagram showing one embodiment of the present invention;
FIG. 3 is a flowchart showing the location detection procedure in the present invention, FIG. 3 is a flowchart showing the forwarding destination search procedure in the present invention, FIGS.
A) and (B) are diagrams each showing the structure of a data file used in the processing procedure of the present invention. I CPU 2 CRT device 3 Input/output device 4 Antenna receiving device 5 Wireless card antenna 6 Telephone guide display 7 PBX 8 Telephone 9 Telecontroller 10 On-site department agent Patent attorney Nori Ken Chika Yudo Yamashita - Figure 1 Figure 4 House h5, 1 kidney 2 people 5 sea 1 and Figure 5

Claims (1)

[Claims] A cardholder location file that detects and stores the wireless cardholder's location via receiving antennas installed at multiple locations within the premises, a personal data file such as a personal code corresponding to the cardholder, and a personal data file corresponding to the location. It is equipped with a location data file such as a telephone number and a calculation device that collates these data, and when the cardholder who received the call is away from his/her seat, the recipient can be contacted by inputting the personal data of the recipient. A telephone transfer destination detection device is characterized in that it detects the location of a person and the telephone number of that location, displays a call transfer message on a display near the location, and is capable of transferring the call to a telephone at the location.