JPH01190062A - Automatic call system - Google Patents

Automatic call system

Info

Publication number
JPH01190062A
JPH01190062A JP1413788A JP1413788A JPH01190062A JP H01190062 A JPH01190062 A JP H01190062A JP 1413788 A JP1413788 A JP 1413788A JP 1413788 A JP1413788 A JP 1413788A JP H01190062 A JPH01190062 A JP H01190062A
Authority
JP
Japan
Prior art keywords
calling
telephone
personal information
opponent
automatic
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP1413788A
Other languages
Japanese (ja)
Inventor
Hiroo Ichii
市井 博雄
Akira Sekinishi
関西 晶
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
NEC Communication Systems Ltd
Original Assignee
NEC Corp
NEC Communication Systems Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp, NEC Communication Systems Ltd filed Critical NEC Corp
Priority to JP1413788A priority Critical patent/JPH01190062A/en
Publication of JPH01190062A publication Critical patent/JPH01190062A/en
Pending legal-status Critical Current

Links

Abstract

PURPOSE:To easily confirm a calling opponent at the time of redialling by redialling the telephone number of the stored calling opponent, executing an automatic calling and indicating the personal information of the calling opponent together with the telephone number under the automatic calling system having a means to indicate this telephone number at the time of the redialling as well. CONSTITUTION:When a calling opponent number and a special number are dialled with a telephone set 1, the calling opponent number is accumulated in a calling opponent information storage memory 13 by an accumulation means 15 in the telephone set 1. A central controller 22 reads out the corresponding personal information from a data base with the use of a data base retrieving means 231 in a main storage device 23 and sends out the personal information read out to the telephone set 1 through a line control circuit 21. The personal information read out by an automatic exchange is added to the calling opponent number accumulated in the calling opponent information storage memory 13 through an exchange connection means 17 and an accumulation means 15 and accumulated in the telephone set 1. The personal information is indicated as '250 SATO SEIZO' for example on a character indication board 11 by an indication means 12 and the calling person can read out the calling opponent information.

Description

【発明の詳細な説明】 〔産業上の利用分野〕 本発明は、自動交換機に接続され文字の表示が行える電
話機の蓄積ダイヤル手段に関する。特に、構内交換機に
適する。
DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a storage dialing means for a telephone connected to an automatic exchange and capable of displaying characters. Particularly suitable for private branch exchanges.

〔概要〕〔overview〕

本発明は、記憶されている通話相手の電話番号を再発信
して自動呼出しを行い、この電話番号を再発信時にも表
示する手段を有する自動呼出方式電話番号とともに通話
相手の個人情報を表示することにより、 再発信時の通話相手の確認を容易に行うことができるよ
うにしたものである。
The present invention performs automatic calling by re-dialing the stored telephone number of the other party, and displays the personal information of the other party along with the automatic calling telephone number, which has means for displaying this telephone number even when re-dialing. This makes it easy to confirm the other party when making a re-call.

〔従来の技術〕[Conventional technology]

従来の文字表示手段を有する電話機による蓄積ダイヤル
方式では、通話相手番号を蓄積し、再発信時に、通話相
手番号を文字表示盤に表示して発信する。
In the conventional storage dial system using a telephone with a character display means, the number of the called party is stored, and when a call is made again, the number of the called party is displayed on the character display panel and the call is made.

〔発明が解決しようとする問題点〕[Problem that the invention seeks to solve]

このような従来例では、通話相手番号を蓄積し、再発信
時は通話相手番号を文字表示盤に表示して発信するので
、通話相手番号を蓄積してから再発信するまで通話相手
に対する情報(氏名、所属など)を覚えておかなければ
ならない欠点がある。
In such conventional methods, the number of the called party is stored, and when the call is made again, the number of the called party is displayed on the character display panel and the call is made, so the information for the called party ( The disadvantage is that you have to remember your name, affiliation, etc.).

本発明は、このような欠点を除去するもので、再発信時
に通話相手の情報を容易に把握することができる自動呼
出方式を提供することを目的とする。
SUMMARY OF THE INVENTION The present invention aims to eliminate such drawbacks and to provide an automatic calling system that makes it possible to easily obtain information about the other party when making a re-call.

〔問題点を解決するための手段〕[Means for solving problems]

本発明は、電話番号対応に個人情報を蓄積するデータベ
ース手段およびこのデータベース手段から個人情報を電
話番号に基づき検索する検索手段を有する自動交換機と
、特番とともにダイヤルされた通話相手の電話番号を上
記検索手段に与える付加情報読出手段、上記データベー
ス手段で検索された個人情報を上記特番とともにダイヤ
ルされた通話相手の電話番号に付加して蓄積する記憶手
段およびこの記憶手段に蓄積されている内容を可視表示
する表示手段を有する電話機とを備えたことを特徴とす
る。
The present invention provides an automatic switchboard having a database means for storing personal information corresponding to telephone numbers, a search means for searching personal information from the database means based on the telephone number, and the above-mentioned search for the telephone number of the other party dialed together with the special number. means for reading additional information given to the means; storage means for adding and storing the personal information retrieved by the database means together with the telephone number of the called party dialed together with the special number; and a visual display of the contents stored in the storage means. The present invention is characterized in that it is equipped with a telephone having a display means for displaying.

〔作用〕[Effect]

電話機で通話相手番号をメモリに蓄積したときに、蓄積
した通話相手番号に対する付加情報を自動交換機のデー
タベースから読み出してメモリに蓄積し、文字表示盤に
通話相手番号および付加情報を表示し、また、再発信時
には、通話相手番号と付加情報を文字表示盤に表示して
発信することができる。
When the phone stores the number of the called party in its memory, the additional information for the stored number of the called party is read out from the database of the automatic switchboard and stored in the memory, and the number of the called party and the additional information are displayed on the character display panel; When making a re-call, the caller's number and additional information can be displayed on the character display panel and the call can be made.

〔実施例〕〔Example〕

以下、本発明の一実施例を図面に基づき説明する。第1
図はこの実施例の構成を示すブロック構成図である。第
2図はデータベースの記憶内容の一例を示すメモリ構成
図であり、第3図は通話相手情報記憶メモリの記憶内容
の一例を示すメモリ構成図である。
Hereinafter, one embodiment of the present invention will be described based on the drawings. 1st
The figure is a block configuration diagram showing the configuration of this embodiment. FIG. 2 is a memory configuration diagram showing an example of the storage contents of the database, and FIG. 3 is a memory configuration diagram showing an example of the storage contents of the communication partner information storage memory.

この実施例は第1図に示すように、電話機1と自動交換
機2とを備え、ここで、電話機1は、文字表示盤11と
、表示手段12と、通話相手情報記憶メモリ13と、再
ダイヤル手段14と、蓄積手段15と、付加情報読出要
求送出手段16と、交換機接続手段17とを有し、また
、自動交換機2は、ライン制御回路21と、中央制御装
置22と、データベース検索手段231を含む主記憶装
置23と、データベース24とを有し、データベース2
4には、第2図に示すように、電話番号対応に個人情報
(氏名、所属)が登録されている。すなわち、この実施
例は、電話番号対応に個人情報を蓄積するデータベース
24右よびこのデータベース24から個人情報を電話番
号に基づき検索するデータベース検索手段231を・備
えた自動交換機2と、特番とともにダイヤルされた通話
相手の電話番号を上記検索手段に与える付加情報読出要
求送出手段16、データベース24で検索された個人情
報を上記特番とともにダイヤルされた通話相手の電話番
号に付加して蓄積する記憶手段である通話相手情報記憶
メモリ13および蓄積手段15およびこの記憶手段に蓄
積されている内容を可視表示する表示手段である文字表
示盤11および表示手段12を有する電話機1とを備え
る。
As shown in FIG. 1, this embodiment is equipped with a telephone 1 and an automatic exchange 2, in which the telephone 1 has a character display board 11, a display means 12, a memory 13 for storing information on the other party, and a re-dial. The automatic exchange 2 has a means 14 , a storage means 15 , an additional information read request sending means 16 , and an exchange connecting means 17 . It has a main storage device 23 including a database 24, and a database 24.
4, personal information (name, affiliation) is registered in correspondence with the telephone number, as shown in FIG. That is, this embodiment has an automatic exchange 2 equipped with a database 24 that stores personal information corresponding to telephone numbers, and a database search means 231 that searches personal information from the database 24 based on the telephone number, and a telephone number that is dialed together with a special number. additional information read request sending means 16 for supplying the telephone number of the called party to the search means; storage means for adding and storing the personal information searched in the database 24 to the telephone number of the called party dialed together with the special number; The telephone set 1 includes a communication partner information storage memory 13, a storage means 15, and a character display board 11 and a display means 12, which are display means for visually displaying the contents stored in the storage means.

次に、この実施例の動作を第1図ないし第3図に基づき
説明する。電話機1で通話相手番号(たとえば、250
)と特番(たとえば、#)とをダイヤルすると、電話機
1内の蓄積手段15により通話相手番号が通話相手情報
記憶メモリ13に蓄積される。次に、通話相手の個人情
報読出要求信号が付加情報読出要求送出手段16から交
換機接続手段17を介して自動交換機2に送出される。
Next, the operation of this embodiment will be explained based on FIGS. 1 to 3. Enter the number of the other party (for example, 250) on Phone 1.
) and a special number (for example, #), the storage means 15 in the telephone 1 stores the number of the other party in the other party information storage memory 13. Next, a personal information read request signal of the other party is sent from the additional information read request sending means 16 to the automatic exchange 2 via the exchange connecting means 17.

自動交換機2のライン制御回路21で電話機1からの個
人情報読出要求信号を受は取り、中央制御装置22に通
知する。中央制御装置22は主記憶装置23中のデータ
ベース検索手段231を用いてデータベース24から該
当する個人情報を読み出し、ライン制御回路21を介し
て電話機1に読み出した個人情報を送出する。電話機1
では、自動交換機2で読み出された個人情報を交換機接
続手段17および蓄積手段15を介して通話相手情報記
憶メモリ13に蓄積されている通話相手番号に付加して
蓄積する。通話相手情報記憶メモリ13に蓄積されてい
る通話相手番号および例えば第3図に示すような個人情
報が表示手段12により文字表示盤11に、たとえば、
「250サトウ、セイゾウ」のように表示され、発信者
は通話相手情報を読み出すことができる。つぎに、電話
機1の着信時に、着信者が特番(たとえば、#)をダイ
ヤルすると、発信時と同様の処理を用いて発信側の個人
情報が文字表示盤11に、たとえば、「200スズキ、
ソウム」のように表示され、着信者も通話相手情報を読
み出すことができる。また、通話相手情報が通話相手情
報記憶メモリ13に蓄積されているときは、従来の再ダ
イヤル方式で再発信でき、この後は発信時と同様の処理
が行われる。
The line control circuit 21 of the automatic exchange 2 receives the personal information read request signal from the telephone 1 and notifies the central control unit 22 of the request signal. The central control unit 22 reads the relevant personal information from the database 24 using the database search means 231 in the main memory 23 and sends the read personal information to the telephone 1 via the line control circuit 21. telephone 1
Then, the personal information read out by the automatic exchange 2 is added to and stored in the called party number stored in the called party information storage memory 13 via the exchange connecting means 17 and the storage means 15. The caller's number stored in the caller's information storage memory 13 and, for example, personal information as shown in FIG.
The message will be displayed as "250 SATO, SEIZOU" and the caller can read out the information of the other party. Next, when the telephone 1 receives a call, when the called party dials a special number (for example, #), the personal information of the calling party is displayed on the character display board 11 using the same process as when making a call, such as "200 Suzuki,
The callee can also read out the information of the other party. Furthermore, when the calling party information is stored in the calling party information storage memory 13, the call can be made again using the conventional redialing method, and thereafter the same processing as when making the call is performed.

〔発明の効果〕〔Effect of the invention〕

本発明は、以上説明したように、通話相手番号を通話相
手情報記憶メモリに蓄積するので、通話相手情報を知る
ことができ、また、再発信時に発信先の情報がわかる効
果がある。また、発信時には、通話相手番号から通話相
手情報を導き出せるので、電話帳に代用できる効果があ
る。
As explained above, the present invention has the effect that the number of the called party is stored in the called party's information storage memory, so that the information of the called party can be known, and the information of the called party can be known when re-dialing. Furthermore, when making a call, the information on the other party can be derived from the number of the other party, which has the effect of being able to be used in place of a telephone directory.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明実施例の構成を示すブロック構成図。 第2図はデータベースの記憶内容の一例を示すメモリ構
成図。 第3図は通話相手情報記憶メモリの記憶内容の一例を示
すメモリ構成図。 1・・・電話機、2・・・自動交換機、11・・・文字
表示盤、12・・・表示手段、13・・・通話相手情報
記憶メモリ、14・・・再ダイヤル手段、15・・・蓄
積手段、16・・・付加情報読出要求送出手段、17・
・・交換機接続手段、21・・・ライン制御回路、22
・・・中央制御装置、23・・・主記憶装置、24・・
・データベース、231・・・データベース検索手段。
FIG. 1 is a block configuration diagram showing the configuration of an embodiment of the present invention. FIG. 2 is a memory configuration diagram showing an example of the storage contents of a database. FIG. 3 is a memory configuration diagram showing an example of the stored contents of a communication partner information storage memory. DESCRIPTION OF SYMBOLS 1...Telephone, 2...Automatic switchboard, 11...Character display board, 12...Display means, 13...Talking party information storage memory, 14...Re-dial means, 15... Accumulating means, 16...Additional information read request sending means, 17.
...Exchange connection means, 21...Line control circuit, 22
...Central control unit, 23...Main storage device, 24...
- Database, 231... database search means.

Claims (1)

【特許請求の範囲】 1、特番とともにダイヤルされた通話相手の電話番号を
蓄積する記憶手段およびこの記憶手段に蓄積されている
内容を可視表示する表示手段を有する電話機と、 この電話機を収容する自動交換機と を備えた自動呼出方式において、 上記自動交換機は、電話番号対応に個人情報を蓄積する
データベース手段およびこのデータベース手段から個人
情報を電話番号に基づき検索する検索手段を備え、 上記電話機は、上記特番とともにダイヤルされた通話相
手の電話番号を上記検索手段に与える付加情報読出手段
を備え、 上記記憶手段は、上記データベース手段で検索された個
人情報を上記特番とともにダイヤルされた通話相手の電
話番号に付加して蓄積する構成である ことを特徴とする自動呼出方式。
[Scope of Claims] 1. A telephone having a storage means for storing the telephone number of the called party dialed together with the special number, and a display means for visually displaying the contents stored in the storage means, and an automatic telephone accommodating this telephone. In an automatic calling system equipped with a switchboard, the automatic switchboard is equipped with a database means for storing personal information corresponding to a telephone number, and a search means for searching personal information from this database means based on the telephone number, and the above-mentioned telephone is equipped with a Additional information reading means is provided for supplying the search means with the telephone number of the other party dialed together with the special number, and the storage means stores the personal information retrieved by the database means as the telephone number of the other party dialed together with the special number. An automatic calling method characterized by a configuration in which additions and accumulations are made.
JP1413788A 1988-01-25 1988-01-25 Automatic call system Pending JPH01190062A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP1413788A JPH01190062A (en) 1988-01-25 1988-01-25 Automatic call system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP1413788A JPH01190062A (en) 1988-01-25 1988-01-25 Automatic call system

Publications (1)

Publication Number Publication Date
JPH01190062A true JPH01190062A (en) 1989-07-31

Family

ID=11852757

Family Applications (1)

Application Number Title Priority Date Filing Date
JP1413788A Pending JPH01190062A (en) 1988-01-25 1988-01-25 Automatic call system

Country Status (1)

Country Link
JP (1) JPH01190062A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7697506B2 (en) 2003-08-29 2010-04-13 Microsoft Corporation System and method for enhanced computer telephony integration and interaction

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7697506B2 (en) 2003-08-29 2010-04-13 Microsoft Corporation System and method for enhanced computer telephony integration and interaction

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