JP7449966B2 - Electronic receipt server, electronic receipt system and program - Google Patents

Description

Embodiments of the present invention relate to an electronic receipt server, an electronic receipt system, and a program.

2. Description of the Related Art In recent years, electronic receipt systems have been developed in which a receipt or invoice given from a store to a shopper at the time of payment is converted into electronic data, transmitted to a customer's mobile terminal, etc., and displayed. By converting receipts into electronic data, customers have the advantage of being able to use the receipt data in household accounting software, etc. Stores that have introduced the system also have advantages, such as the ability to reduce the consumption of receipt paper by using electronic receipts.

There are also attempts to attach additional data (bonus content) other than transaction information, such as background image data and music data, to electronic receipts as a bonus for purchasing products, thereby promoting sales of stores and products.

However, at present, such bonus content is attached to the electronic receipt and is displayed or played along with the display of the electronic receipt. Therefore, even if a customer purchases a product and obtains bonus content, there is a problem in that it takes time and effort to search for an electronic receipt with a bonus from among a plurality of electronic receipt usage histories. Furthermore, even if a customer repeatedly purchases products and obtains multiple electronic receipts with benefits, the benefits cannot be viewed at a glance because the benefits are not aggregated. Therefore, it has been difficult to motivate customers to continue acquiring electronic receipts with benefits. As described above, it has been desired to be able to easily view additional data other than transaction information added to electronic receipts.

The problem to be solved by the present invention is to provide an electronic receipt server, an electronic receipt system, and a program that can easily view additional data other than transaction information loaded on an electronic receipt.

The electronic receipt server of the embodiment includes a storage means and a transmission means. The storage means stores bonus content that the customer has acquired as a bonus for purchasing a product , and conditions for acquiring the bonus content . The transmitting means causes the customer 's mobile terminal to display a list screen when the bonus content is not acquired, on the condition that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions . In order to do so, display data including a number, image or video identifying the bonus content is transmitted.

FIG. 1 is a schematic diagram showing a configuration example of an electronic receipt system according to an embodiment. FIG. 2 is a block diagram showing an example of the device configuration of a POS terminal. FIG. 3 is a block diagram showing an example of the device configuration of the store server. FIG. 4 is a block diagram showing an example of the device configuration of the headquarters server. FIG. 5 is a block diagram showing an example of the device configuration of an electronic receipt server. FIG. 6 is a diagram showing an example of the data structure of the electronic receipt storage section. FIG. 7 is a diagram showing an example of the data structure of the benefit condition storage section. FIG. 8 is a block diagram showing an example of the device configuration of a mobile terminal. FIG. 9 is a diagram showing an example of the start screen of the electronic receipt application. FIG. 10 is a diagram showing an example of a display screen of an electronic receipt with bonus content. FIG. 11 is a diagram showing an example of the initial screen of the privilege list screen. FIG. 12 is a diagram showing an example of a screen displaying privilege acquisition conditions. FIG. 13 is a diagram illustrating a display example of a privilege list screen after obtaining privilege content. FIG. 14 is a diagram showing an example of a benefit display screen. FIG. 15 is a sequence diagram illustrating an example of a procedure for generating an electronic receipt with benefits, which is executed by the electronic receipt system. FIG. 16 is a sequence diagram illustrating an example of a procedure for displaying a benefit list screen, which is executed by the electronic receipt system.

(1) System configuration example FIG. 1 is a schematic diagram showing a configuration example of an electronic receipt system according to an embodiment. As illustrated in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 9, a headquarters server 3, an electronic receipt server 4, and a mobile terminal 7.

The POS terminal 1 and store server 9 are provided within the store. The POS terminal 1 and the store server 9 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Further, the POS terminal 1 and the store server 9 can be connected to the network N2 via a network device (not shown) such as a router connected to the in-store network N1. The network N2 is a dedicated line that connects the store and the operating company of the chain store, and uses, for example, the Internet or a VPN (Virtual Private Network). Note that the number of POS terminals 1 provided in a store is not particularly limited, and may be a plurality of POS terminals.

The POS terminal 1 is a sales data processing device that executes sales data registration processing. The POS terminal 1 generates an electronic receipt based on the transaction data and outputs (sends) it to the store server 9.

The store server 9 centrally performs processing such as sales data management and inventory management within the store. That is, the store server 9 receives transaction data, electronic receipts, etc. from the POS terminal 1. Then, this information is stored and managed in the storage unit, and is also transmitted to the headquarters server 3.

The headquarters server 3 is provided in a company (corporate headquarters) that centrally operates a chain of stores (hereinafter referred to as stores). The headquarters server 3 receives transaction data from the store server 9 of the store under its management, and performs sales management, sales analysis, inventory management, and the like. The headquarters server 3 also receives electronic receipts from the store servers 9 of each store via the network N2. Then, the head office server 3 transmits the information to the electronic receipt server 4 of the electronic receipt center via the network N3. Here, the network N3 is, for example, a dedicated line such as the Internet or a VPN.

The electronic receipt server 4 is provided at an electronic receipt center. The electronic receipt center is an organization that is entrusted with electronic receipt services by the store operating company. The electronic receipt server 4 receives electronic receipts from the headquarters server 3 and manages them.

Furthermore, the electronic receipt server 4 selects bonus content based on transaction data included in the electronic receipt. Then, when responding to view the electronic receipt, the bonus content is managed in association with the electronic receipt to be added so that the mobile terminal 7 can also display and reproduce the bonus content on the electronic receipt display screen.

Benefit content is content that is added as a benefit to the electronic receipt of the transaction when a specific product is purchased or purchased at a specific store or affiliated store. As the bonus content, an image displayed on the electronic receipt display screen or an image data file used as a background image of the electronic receipt can be used. Furthermore, a data file of a moving image that is reproduced and displayed on the electronic receipt display screen may be used as the bonus content. Furthermore, a data file for sound reproduction to be reproduced on the electronic receipt display screen may be used as the bonus content. Furthermore, a plurality of bonus contents may be added to one electronic receipt by combining these bonus contents.

When the electronic receipt server 4 receives an electronic receipt viewing request from the mobile terminal 7, it transmits electronic receipt display data to the mobile terminal 7 that made the request. Further, regarding the electronic receipt associated with bonus content as described above, the display data of the electronic receipt is associated with the bonus content and transmitted to the mobile terminal 7.

Further, the electronic receipt server 4 manages the bonus content that the customer (member) has already acquired for each member by associating it with the member information. Then, in response to a viewing request from the customer's mobile terminal 7, display data for a screen that displays the bonus content separately from the transaction data of the electronic receipt is generated, and a response is sent to the mobile terminal 7. Screen display examples will be described later using figures.

Note that the display data transmission method is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The source of the viewing request is not limited to the mobile terminal 7. Even if a customer's information processing device other than the headquarters server 3, store server 9, POS terminal 1, or mobile terminal 7, or any other information processing device requests the electronic receipt server 4 to view electronic receipts or bonus content, good.

Although FIG. 1 shows an example in which an operating company outsources the electronic receipt service to an electronic receipt center, the operating company may also provide the function of the electronic receipt server 4 within its corporate headquarters. In other words, the electronic receipt system may include an information processing device that has both the functions of the headquarters server 3 and the electronic receipt server 4.

The mobile terminal 7 is a portable information processing terminal used by a customer (member) of the electronic receipt system. As the mobile terminal 7, a smartphone, a mobile phone, a PDA (Personal Digital Assistant), a tablet computer, etc. can be used. The mobile terminal 7 is equipped with a web browser, electronic receipt related applications, etc., and accesses the web page provided by the electronic receipt server 4 on the network N4. Network N4 is a public communication network such as the Internet. The mobile terminal 7 transmits the membership code stored in the mobile terminal 7 to the electronic receipt server 4 and requests to view the electronic receipt. Then, based on the display data received from the electronic receipt server 4, the electronic receipt is displayed on the display section 73 (see FIG. 8).

Note that, as described above, when bonus content is attached to the electronic receipt, the mobile terminal 7 also displays the bonus content associated with the electronic receipt data on the display unit 73 in the electronic receipt display process. .

Note that the display form of the electronic receipt does not necessarily have to match the image of the receipt printed on paper. However, an electronic receipt replaces a paper receipt and serves as an electronic receipt that proves that a product has been purchased and the store has received the payment. Therefore, it is desirable that the information necessary for the receipt includes the store name, date and time of purchase, details of purchased items, total sales amount, amount deposited, amount changed, cash register number, transaction number, etc.

Furthermore, the mobile terminal 7 displays on the display unit 73 a privilege list screen (see FIGS. 11 and 13) that displays a list of privilege contents that the customer (member) has already acquired.

(2) Device configuration example (2-1) POS terminal First, the configuration of the POS terminal 1 will be explained. FIG. 2 is a block diagram showing an example of the device configuration of the POS terminal 1. As shown in FIG. As shown in FIG. 2, the POS terminal 1 includes a control section 11 including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The control unit 11 is connected to an operation unit 12, a printer 13, a display unit 14, a scanner 15, a communication I/F (Interface) 16, a storage unit 17, etc. via a bus 18. The control unit 11 is connected to the in-store network N1 via the communication I/F 16.

The operation unit 12 includes various operation keys for an operator to input operations. The printer 13 prints receipts, journals, and the like. As the display unit 14, for example, a liquid crystal display or the like is used. When a touch panel is provided on the display surface, the touch panel functions as the operation section 12. The display unit 14 includes an operator display 14a that displays various information for cashiers, and a customer display 14b that displays various information for customers.

The scanner 15 optically reads code symbols such as barcodes and two-dimensional codes. The scanner 15 decodes, for example, a code symbol attached to a product or a code symbol of a membership code displayed on the mobile terminal 7, and outputs the read information to the control unit 11.

The storage unit 17 is, for example, a storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for performing sales data registration processing, electronic receipt generation processing, electronic receipt output processing, and the like. The storage unit 17 also stores a product master in which product information such as a product name, product code, price, etc. are associated with each other.

The storage unit 17 also stores various identification codes. Identification codes include, for example, a POS number for uniquely identifying the POS terminal 1, a store code indicating the store where the POS terminal 1 is installed, a company code that is the identification code of the company that operates the store, and the industry/type of business of the store. Industry/business type codes, etc., which are codes that distinguish between the two, are used. Incidentally, examples of the business types and business types of stores include convenience stores, supermarkets, department stores, pharmacies, restaurants, and eateries.

As shown in FIG. 2, the program executed by the POS terminal 1 is a module including a code reception section 20, a sales registration section 21, an output selection section 22, a print control section 23, an electronic receipt generation section 24, and a data output section 25. The structure is as follows. Then, the CPU of the control unit 11 expands the program to the RAM and executes it, thereby realizing the functions of the above-mentioned units.

When the scanner 15 reads a code symbol attached to a product, the code reception unit 20 reads the product code encoded in the code symbol and accepts its input. Further, the code reception unit 20 reads the membership code encoded in the code symbol CS (see FIG. 9) displayed on the display unit 73 (see FIG. 8) of the mobile terminal 7, and inputs the code symbol CS. Accept.

Note that the code accepting unit 20 may accept the membership code from the mobile terminal 7 using other communication means such as short-range wireless communication. As the short-range wireless communication, a method such as NFC (Near Field Communication) or Bluetooth (registered trademark) may be used.

Further, the code reception unit 20 may accept the membership code from a medium such as an IC card or a magnetic card in which the membership code is stored. Note that when using an IC card, the POS terminal 1 may be provided with a reading/writing unit such as an IC card reader/writer. Further, when using a magnetic card, the POS terminal 1 may include a card reader/card writer for the magnetic card.

The sales registration unit 21 reads product information corresponding to the product code from the product master in response to the reception processing by the code reception unit 20, and temporarily registers it in the RAM. In addition, the sales registration unit 21 stores information such as individual product information such as product name, product code, product price, and number of items; information such as the total amount for one transaction, total number of items, amount deposited, and amount of change; and transaction number (receipt). transaction data (receipt data) is generated and stored in the RAM.

The output selection section 22 selects whether to print out the transaction data on receipt paper or output the data as an electronic receipt based on a selection operation from the operation section 12 .

When the printout of a paper receipt is selected by the output selection unit 22, the print control unit 23 generates print data of transaction data and outputs it to the printer 13. The printer 13 prints a receipt based on the print data.

The electronic receipt generation unit 24 converts the unstructured receipt data registered by the sales registration unit 21 as described above into structured data, and generates an electronic receipt. Further, the electronic receipt generation section 24 includes the membership code read by the code reception section 20 and various identification codes such as a company code and a store code stored in the storage section 17 in the electronic receipt.

Note that the company code and industry/business type code may be stored in the headquarters server 3. Then, the headquarters server 3 may attach these codes to the electronic receipt received from the POS terminal 1 and transmit it to the electronic receipt server 4.

When the electronic receipt generation section 24 generates an electronic receipt, the data output section 25 transmits the generated electronic receipt to the store server 9. Furthermore, the timing of data output is not particularly limited, and may be output at a predetermined time or at predetermined time intervals. Furthermore, the output destination and data transit method are not particularly limited, and may be changed as appropriate depending on the embodiment.

Note that the store server 9 or other information processing device may have the function of the electronic receipt generation section 24. Then, the device may receive transaction data from the POS terminal 1, generate an electronic receipt, and output it to the outside.

(2-2) Store Server Next, the configuration of the store server 9 will be explained. FIG. 3 is a block diagram showing an example of the device configuration of the store server 9. As shown in FIG. The store server 9 is a computer equipped with a control unit 91 including a CPU, ROM, RAM, and the like. The control section 91 is connected to the communication I/F 92 and the storage section 93 via a bus 94 . Note that an operation section and a display (not shown) can be connected to the control section 91 via a bus 94 and various interfaces. The control unit 91 connects to the in-store network N1 and the network N2 via the communication I/F 92. The storage unit 93 stores programs for performing sales data management processing, inventory management processing, electronic receipt transmission/reception processing, electronic receipt management processing, and the like. Furthermore, the storage unit 93 stores various data such as a product master transmitted from the head office server 3, electronic receipts transmitted from the POS terminal 1 in the store, and sales data. The control unit 91 executes each of the above processes by executing a program stored in the storage unit 93. As an example, the control unit 91 transmits data such as electronic receipts and transaction data received from the POS terminal 1 to the headquarters server 3.

(2-3) Headquarters Server Next, the configuration of the headquarter server 3 of the operating company will be explained. FIG. 4 is a block diagram showing an example of the device configuration of the headquarters server 3. As shown in FIG. The headquarters server 3 is a computer equipped with a control unit 31 including a CPU, ROM, RAM, and the like. The control unit 31 is connected to a communication I/F 32 and a storage unit 33 via a bus 34. Note that an operation section and a display (both not shown) are connected to the control section 31 via a bus 34 and various interfaces. The control unit 31 is connected to the network N2 and the network N3 via the communication I/F 32. The storage unit 33 stores programs for performing sales data management processing, inventory management processing, electronic receipt transmission/reception processing, electronic receipt management processing, and the like. The storage unit 33 also stores various data such as electronic receipts and sales data sent from the store server 9 of the store. The control unit 31 executes each of the above processes by executing a program stored in the storage unit 33.

(2-4) Electronic Receipt Server Next, the electronic receipt server 4 of the electronic receipt center will be explained. FIG. 5 is a block diagram showing an example of the device configuration of the electronic receipt server 4. As shown in FIG. The electronic receipt server 4 is a computer equipped with a control unit 41 including a CPU, ROM, RAM, and the like. The control unit 41 is connected to a communication I/F 42 and a storage unit 43 via a bus 44. The control unit 41 is connected to the network N3 and the network N4 via the communication I/F 42.

The storage unit 43 stores an electronic receipt storage unit 45 and a benefit condition storage unit 46. The electronic receipt storage unit 45 is a storage area for storing electronic receipts received from the headquarters server 3 for each member. The benefit condition storage unit 46 is a storage area in which additional conditions, which are conditions for attaching benefit content to an electronic receipt, are set.

FIG. 6 is a diagram showing an example of the data structure of the electronic receipt storage section 45. As shown in FIG. As shown in FIG. 6, the electronic receipt stored in the electronic receipt storage section 45 is configured to be identifiable using identification information such as a membership code, transaction number, company code, store code, etc. Each electronic receipt includes store information such as store logo data, store phone number, and address. It also includes product information for each product (product code, product name, unit price, number of items), and payment information such as the subtotal amount, tax amount, and total amount for one transaction. Additionally, bonus content is added to the electronic receipt and stored based on bonus addition conditions that will be described later. Note that instead of the bonus content itself, information indicating a data storage location (link destination information) may be stored.

FIG. 7 is a diagram showing an example of the data structure of the benefit condition storage section 46. As shown in FIG. As shown in FIG. 7, the benefit condition storage unit 46 associates the identification number of each condition, the benefit addition condition, and information indicating the benefit content to be attached to the electronic receipt when the condition is met. It is being Note that in order to attach a plurality of bonus contents such as an image file and a sound playback file to the electronic receipt, a plurality of bonus contents (Bonus Content 1, Bonus Content 2) may be set as shown in FIG. Furthermore, the file format of the bonus content is not limited to the file formats associated with the extensions shown in FIG.

The bonus addition condition may be a purchase at an affiliated store, a purchase at a specific store among the affiliated stores, or a purchase of a specific product, etc., as appropriate. In order to make purchases at all affiliated stores a condition, the company code of the company that controls the affiliated stores may be set as a benefit addition condition. Furthermore, in order to make purchasing at a specific store a condition, a store code may be set as a benefit additional condition. Furthermore, in order to make the purchase of a specific product a condition, the product code of the product may be set as the specific additional condition.

Returning to FIG. 5, the storage unit 43 stores a program for causing the electronic receipt server 4 to execute each of the above-described processes. The program executed by the electronic receipt server 4 has a module configuration including a receiving section 51, a benefit adding section 52, and a transmitting section 53, as shown in FIG. Then, the CPU of the control unit 31 expands the program to the RAM and executes it, thereby realizing the functions of the above-mentioned units.

The receiving unit 51 receives an electronic receipt from the headquarters server 3 and stores it in the electronic receipt storage unit 45. The receiving unit 51 also receives various request data and response data from the mobile terminal 7 via the network N4.

If the transaction details in the received electronic receipt match the benefit addition conditions, the benefit addition unit 52 selects the benefit content to be granted in accordance with the conditions from the benefit condition storage unit 46 . Then, the extracted bonus content is stored in the electronic receipt storage unit 45 in association with the electronic receipt to which it is added.

The transmitting unit 53 reads out data stored in the electronic receipt storage unit 45 and transmits the data in response to a data viewing request from the headquarters server 3 or the mobile terminal 7. Note that, in response to the data viewing request, the transmitter 53 appropriately converts the data format of the requested data and outputs the converted data.

For example, if there is a request to view an electronic receipt from the head office server 3, the transmitter 53 generates display data for displaying the data on a viewing web page according to the conditions of the view request, and sends the data to the head office server 3. Send. Further, when the mobile terminal 7 accesses the viewing web page using the membership code, the transmitter 53 transmits display data of the electronic receipt corresponding to the membership code to the mobile terminal 7. Alternatively, when the mobile terminal 7 makes a viewing request via an electronic receipt related application, the transmitter 53 generates display data of the application screen and transmits it to the mobile terminal 7.

(2-5) Mobile Terminal Next, a configuration example of the mobile terminal 7 will be described. FIG. 8 is a block diagram showing an example of the device configuration of the mobile terminal 7. As shown in FIG. For the mobile terminal 7, the hardware configuration of a conventionally commonly used mobile information processing device may be used. That is, as shown in FIG. 8, the mobile terminal 7 includes a control section 71 including a CPU, ROM, RAM, and the like. The control unit 71 is connected to an operation unit 72 such as a touch panel and operation keys, a display unit 73 such as a liquid crystal display, a communication I/F 74, and a storage unit 75 via a bus 76 and various interfaces. . The control unit 71 can be connected to the network N4 via the communication I/F 74. Note that the control unit 71 may be connected to the in-store network N1 via the communication I/F 74.

The storage unit 75 stores electronic receipt-related application programs (electronic receipt-related applications). As shown in FIG. 8, the electronic receipt related application has a module configuration including a transmitting/receiving section 81, a display control section 82, and a receiving section 83. Then, the CPU of the control unit 71 develops the program into the RAM and executes it, thereby realizing the functions of the above-mentioned units.

The transmitting/receiving unit 81 performs data transmitting/receiving processing. That is, the transmitting/receiving unit 81 transmits the membership code stored in the storage unit 75 to the electronic receipt server 4, and requests viewing of the electronic receipt. Further, the transmitting/receiving unit 81 transmits the membership code stored in the storage unit 75 to the electronic receipt server 4, and requests viewing of the benefit list screen (see FIGS. 11 and 13). Further, the transmitting/receiving unit 81 receives various display data transmitted and responded to by the electronic receipt server 4 in response to the viewing request.

The display control unit 82 controls display processing on the display unit 73. For example, the display control unit 82 displays various screens of electronic receipt-related applications (see FIGS. 9 to 14) on the display unit 73 based on the display data that the transmitting and receiving unit 81 receives from the electronic receipt server 4.

The accepting unit 83 accepts operations such as selecting an icon displayed on the display screen in response to an operation on the operating unit 72 .

(3) Example of Screen Configuration Next, an example of the configuration of a screen displayed on the mobile terminal 7 will be described using FIGS. 9 to 14. Note that screen transition examples will also be described below, but the screen transition order is just an example and is not limited to the example shown below.

Further, the electronic receipt server 4 and the mobile terminal 7 may cooperate and share the generation processing of various display data. The electronic receipt server 4 may transmit all display data. Alternatively, part of the display data may be held in advance by the electronic receipt-related application of the mobile terminal 7 and used in the display process.

Further, the mobile terminal 7 uses an electronic receipt-related application to display each screen (see FIGS. 9 to 14), which will be described later, but it may also display each screen using a web browser or other application programs.

(3-1) Example of start screen FIG. 9 is a diagram showing an example of the start screen of the electronic receipt application. The display control unit 82 displays a start screen as shown in FIG. 9 on the display unit 73 when starting the electronic receipt application. The display control unit 82 displays the code symbol CS of the membership code on the start screen based on the image data stored in the storage unit 75. The customer (member) displays the start screen to the clerk, and the clerk scans the code symbol CS of the membership code with the scanner 15 of the POS terminal 1. Thereby, the POS terminal 1 accepts the input of the membership code.

Further, the start screen is provided with an icon 85 for viewing the electronic receipt and an icon 86 for viewing the benefit list screen (see FIGS. 11 and 13).

When the receiving unit 83 accepts the selection operation of the icon 85, the transmitting/receiving unit 81 uses the membership code stored in the storage unit 75 to inquire of the electronic receipt server 4 about sending display data of the electronic receipt. Note that the mobile terminal 7 may display a screen for entering a password, and transmit the entered password to the electronic receipt server 4 together with the membership code. The electronic receipt server 4 uses the information stored in the electronic receipt storage section 45 to perform user authentication using a membership code and password. If the authentication is successful, the mobile terminal 7 is allowed to download the electronic receipt data. The display control unit 82 of the mobile terminal 7 displays electronic receipts for past transactions on the display unit 73 based on the downloaded display data.

(3-2) Example of a display screen of an electronic receipt with bonus content FIG. 10 is a diagram showing an example of a display screen of an electronic receipt with bonus content. FIG. 10 shows an example in which a background image 88 and a sound playback icon 89 are arranged on the screen as images related to bonus content.

As shown in FIG. 10, a store logo area 77 is provided above the display area placed at the forefront, and a transaction data area 78 is provided below. Furthermore, a background area 79 is provided in the display area arranged at the backmost position. Display data placed on the front side has a higher display priority than display data placed on the back side. Therefore, information that is important when an electronic receipt is used as a receipt, statement of delivery, receipt, etc., such as information about the store and transaction data, is displayed so as not to be hidden by the background image.

If music playback data (audio data) is attached as the bonus content, the display control unit 82 places the sound playback icon 89, which functions as a playback button, in a display area other than the store logo area 77 and transaction data area 78. Deploy. In addition, when video data is used as bonus content, the display control unit 82 arranges a thumbnail of the video file or an icon (both not shown) that functions as a play button in a display area other than the store logo area 77 and transaction data area 78. do.

(3-3) Benefit content list screen Returning to FIG. 9, when the reception unit 83 accepts the selection operation of the icon 86, the transmission and reception unit 81 uses the membership code stored in the storage unit 75 to send information to the electronic receipt server. 4 to inquire about sending display data regarding the benefit list screen. The transmitter 53 of the electronic receipt server 4 transmits display data for displaying the benefit list screen to the mobile terminal 7. The transmitting/receiving unit 81 of the mobile terminal 7 receives display data regarding the privilege list screen, and the display control unit 82 displays the privilege list screen using the display data.

(3-3-1) Example of a list screen when benefits are not acquired/example of display for unobtained content FIG. 11 is a diagram showing an example of an initial screen of the benefits list screen. If the member has not yet acquired the bonus content, only a display frame 87 for displaying the bonus content embedded is displayed on the bonus list screen. The display frame 87 is given numbers (No. 1, No. 2, etc.) for identifying the bonus content. As the number, the identification number set in the benefit condition storage section 46 may be used as is, or a simplified number may be used.

In this way, on the benefit list screen, an area (display frame) for displaying the benefit content is provided in advance according to the benefit number, and if the benefit content has not been acquired, the area is left blank or a display similar to the benefit content is made. By providing such a list screen, it is possible to easily arouse the customer's desire to acquire unobtained data to fill the display frame and to acquire and display other benefits. Moreover, this can promote the desire to purchase.

The display control unit 82 displays an image such as a question mark in the display frame 87 for data not yet acquired to indicate that the benefit has not yet been acquired. Note that instead of the question mark, a watermark image, a thumbnail, or the like of the bonus content may be displayed similar to the bonus content. Further, if the bonus content is a background image or video of a series using the same character or the same type of motif, images or videos shared by the series may be displayed. By displaying information related to unobtained bonus content in this manner, it is possible to easily arouse the customer's desire to actually acquire and display the bonus content.

- Display example of benefit acquisition conditions When the reception unit 83 receives a touch operation on the display area of the display frame 87 for which data has not been acquired, the display control unit 82 displays the benefit acquisition conditions for obtaining the benefit content of the display frame 87. is displayed on the display section 73 (see FIG. 12).

FIG. 12 is a diagram showing an example of a screen displaying privilege acquisition conditions. FIG. 12 shows an example in which a notification is displayed that a purchasing action at a specific store is required as a condition for obtaining a benefit. Note that the screen configuration is not limited to the example shown in FIG. 12. For example, instead of displaying a blank space or a question mark in the display frame 87, thumbnails of bonus content, similar images, or related images related to a series may be displayed.

(3-3-2) Example of list screen after obtaining privileges FIG. 13 is a diagram showing an example of displaying a list screen of privileges after obtaining privilege content. In FIG. 13, as an example, No. 1.No. This shows a case where the bonus content No. 3 has already been acquired. The display control unit 82 sequentially displays images, videos, thumbnails, icons for video and sound reproduction, etc. in the display frame 87 based on the content of the bonus content downloaded from the electronic receipt server 4.

When the receiving unit 83 accepts a touch operation on the display area of the display frame 87 for which data has been acquired, the display control unit 82 displays the privilege content of the privilege number associated with the display frame 87 in full screen (Fig. 14 reference).

(3-4) Example of display screen dedicated to bonus content FIG. 14 is a diagram showing an example of a bonus display screen. The benefit display screen is a screen in which the benefit content is not displayed along with the electronic receipt, but the benefit content is displayed separately from the transaction data. Note that the content may be displayed on the display unit 73 in full screen mode or in partial mode.

(4) Example of system operation Next, an example of a procedure for generating an electronic receipt with benefits executed by the electronic receipt system will be described. FIG. 15 is a sequence diagram illustrating an example of a procedure for generating an electronic receipt with benefits, which is executed by the electronic receipt system.

First, the sales registration unit 21 of the POS terminal 1 performs product registration by inputting product information of the purchased product (step S1). For example, a store clerk reads a product code attached to a product using the scanner 15 or inputs it using the operation unit 12. The sales registration unit 21 reads product information such as a product name and price corresponding to the product code from a product master (not shown) stored in the storage unit 17, and stores it in the RAM as information on the product to be sold.

Next, the code accepting unit 20 of the POS terminal 1 accepts input of the membership code of the electronic receipt. That is, the customer (member) activates an electronic receipt related application on the mobile terminal 7 and displays the above-mentioned start screen (see FIG. 9) on the display section 73 (step S2). The member then presents the start screen to the clerk, and the clerk uses the scanner 15 of the POS terminal 1 to read the code symbol CS displayed on the screen. The code accepting unit 20 of the POS terminal 1 decodes the code symbol CS and accepts the input of the membership code (step S3).

The electronic receipt generation unit 24 of the POS terminal 1 generates electronic receipt data including the transaction data registered in step S1, the store code, the membership code read in step S2, etc. (step S4).

The data output unit 25 of the POS terminal 1 transmits the electronic receipt generated in step S4 to the store server 9 (step S5). The store server 9 outputs the electronic receipt to the headquarters server 3 at any time or at a predetermined timing (step S6). The headquarters server 3 outputs the electronic receipt to the electronic receipt server 4 at any time or at a predetermined timing (step S7).

The receiving unit 51 of the electronic receipt server 4 registers the received electronic receipt in the electronic receipt storage unit 45 in association with the membership code (step S8). Then, the benefit adding unit 52 determines whether the transaction data includes information that satisfies the benefit acquisition conditions based on the benefit condition storage unit 46 (step S9). If there is transaction data that satisfies the benefit acquisition conditions (step S9: Yes), it is determined that the transaction data is eligible for benefit addition, and the process moves to step S10.

The benefit addition unit 52 reads the benefit content that meets the conditions from the benefit condition storage unit 46 and adds it to the electronic receipt to which the benefit is added (step S10). That is, the bonus content is stored in the electronic receipt storage unit 45 in association with the corresponding membership code and the electronic receipt to which the bonus is to be added (step S11).

On the other hand, if the electronic receipt does not include transaction data that satisfies the privilege acquisition conditions (step S9: No), the process moves to step S11. The control unit 41 stores the electronic receipt in association with the membership code in the electronic receipt storage unit 45 (step S11), and ends the series of processing.

Next, a procedure for displaying a benefit list screen, which is executed by the electronic receipt system, will be described. FIG. 16 is a sequence diagram illustrating an example of a procedure for displaying a benefit list screen, which is executed by the electronic receipt system.

The receiving unit 83 of the mobile terminal 7 determines whether an instruction to view the privilege list screen has been received by selecting the icon 86 (see FIG. 9) (step S20). If the viewing instruction is not accepted (step S20: No), the process moves to step S29. When receiving the instruction to view the benefit list screen (step S20: Yes), the transmitting/receiving unit 81 makes an inquiry to view the benefit list screen using the membership code stored in the storage unit 75 (step S21).

The receiving unit 51 of the electronic receipt server 4 receives a viewing inquiry from the mobile terminal 7 (step S21). The transmitting unit 53 refers to the electronic receipt storage unit 45 regarding the membership code for which the viewing inquiry was made. If there is no acquired bonus content (step S22: No), the transmitter 53 responds by transmitting display data such as a display frame and content similar to the bonus content as described above to the mobile terminal 7 (step S23). . The display control unit 82 of the mobile terminal 7 displays the initial screen (see FIG. 11) of the benefit list screen using the received display data (step S24). Thereafter, the process moves to B in the figure, and the start screen (see FIG. 9) is displayed or the application is terminated depending on the operation of the back button, home button, etc. of the mobile terminal 7.

On the other hand, if there is at least one acquired bonus content (step S22: Yes), the transmitter 53 generates display data for displaying the content of the bonus content on the bonus list screen. Then, the transmitter 53 transmits the generated display data to the mobile terminal 7 (step S25). The display control unit 82 of the mobile terminal 7 displays a privilege list screen (see FIG. 13) on the display unit 73 based on the received display data (step S26).

Next, the reception unit 83 of the mobile terminal 7 determines whether or not a content selection operation for bonus content has been accepted on the bonus list screen (step S27). If the selection operation is not accepted (step S27: No), the process moves to B in the figure and the same process as described above is performed. When the selection operation is accepted (step S27: Yes), the display control unit 82 separates the content of the selected benefit content from the transaction data and displays it in the entire display area of the display unit 73, as shown in FIG. (Step S28). Thereafter, the process moves to B in the figure and the same processing as described above is performed.

On the other hand, in step S29, the reception unit 83 of the mobile terminal 7 determines whether an instruction to view the electronic receipt, such as a selection operation of the icon 85 (see FIG. 9), has been received. If the viewing instruction is not accepted (step S29: No), the process moves to B in the figure and the same process as described above is performed. When receiving the electronic receipt viewing instruction (step S29: Yes), the transmitting/receiving unit 81 makes an electronic receipt viewing inquiry using the membership code stored in the storage unit 75 (step S30).

Although not shown in FIG. 16, the transmitting unit 53 of the electronic receipt server 4 extracts display data of the requested electronic receipt from the electronic receipt storage unit 45 according to the membership code and the type of viewing request. Send to terminal 7. Note that the mobile terminal 7 outputs the search conditions (date, store name, company name, etc.) input at the mobile terminal 7 as a viewing request. Alternatively, a request to display a list of all data in date order is output as a viewing request. Regarding the electronic receipt viewing request and display processing, conventional processing may be used, so detailed description thereof will be omitted here.

Then, the display control unit 82 displays a receipt list screen displaying the search results or a receipt list screen displaying electronic receipts sorted by date on the display unit 73 (step S31). Note that on the receipt list screen, for each transaction, a text display such as the transaction date, store name, company name, etc., and a title including the company logo mark, etc. are displayed. By selecting and operating the title, details of the electronic receipt of the transaction can be displayed.

When any one electronic receipt is selected on the receipt list screen (step S32: Yes), the display control unit 82 displays details of the selected electronic receipt (step S33). That is, the display control section 82 displays on the display section 73 an electronic receipt including a store logo area 77 and a transaction data area 78 (both shown in FIG. 10). If bonus content is attached to the electronic receipt, the display control unit 82 displays the electronic receipt including the bonus content (in the example of FIG. 10, the background image 88 and the sound playback icon 89), as shown in FIG. indicate. Thereafter, the process moves to B in the figure and the same processing as described above is performed.

Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, changes, and combinations can be made without departing from the gist of the invention. These embodiments and their modifications are included within the scope and gist of the invention, as well as within the scope of the invention described in the claims and its equivalents.

For example, the functions possessed by each of the above-mentioned devices may be possessed by another device, or a plurality of network-connected information processing devices may share the functions. Further, the functions of the electronic receipt server 4 may be provided in the mobile terminal 7, or the functions of the mobile terminal 7 may be provided by the electronic receipt server 4.

For example, an application program installed on the mobile terminal 7 may add bonus content according to transaction data, and the acquired bonus content may be managed by the storage unit 75. In addition, in such a case, the mobile terminal 7 may receive the electronic receipt from the POS terminal 1 instead of the electronic receipt server 4 via the in-store network N1 or a short-range wireless communication unit (not shown). .

- Regarding diversion of bonus content The mobile terminal 7 may also accept settings so that the bonus content acquired as described above can be diverted for other purposes. For example, the mobile terminal 7 may set image data added to the electronic receipt as bonus content as background display data for a screen other than the electronic receipt display screen, such as wallpaper. Furthermore, the mobile terminal 7 may set sound playback data added to the electronic receipt as bonus content as a ringtone or notification sound.

As described above, according to the present embodiment, display data of a list screen of privilege contents already acquired by a customer is generated and output for privilege contents associated with a purchase at a store or a purchase of a product. This allows the customer to view the acquired bonus content all at once on the list screen displayed on the mobile terminal. In this way, according to the present embodiment, it is possible to provide an information processing device and a program that allow users to easily view already acquired bonus content.

・About additional data other than benefits In the above, we have explained the case where bonus content is added to electronic receipts as a benefit for purchasing products or using stores, but the added content (data) does not have the meaning of a benefit. It's okay. That is, the electronic receipt server 4 may add additional data not limited to benefits to the electronic receipt, and cause the mobile terminal 7 to display a list of the additional data.

That is, according to the present embodiment, additional data of an electronic receipt can be extracted from the electronic receipt and displayed as a list on the list screen. In this manner, in this embodiment, data is organized with a focus on additional data, so that additional data can be easily viewed and additional data acquired in the past can be easily viewed. Therefore, when an advertisement is included in the additional data, the viewing rate of the advertisement can be improved and sales promotion can be improved.

1...POS terminal, 3...Head office server, 4...Electronic receipt server, 7...Mobile terminal, 9...Store server, 45...Electronic receipt storage section, 46...Bonus condition storage section, 51...Reception section, 52...Bonus addition section , 53... Transmission section, 81... Transmission/reception section, 82... Display control section, 83... Reception section.

JP2013-003741A

Claims (8)

a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content;
In order to display a list screen when the bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. , a transmitting means for transmitting display data including a number, image, or video for identifying the bonus content;
An electronic receipt server equipped with a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content;
A display area for displaying a list screen when bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. a transmitting means for transmitting display data for displaying a display corresponding to the bonus content;
An electronic receipt server equipped with The transmitting means includes:
transmitting, in a displayable manner, privilege acquisition conditions for obtaining privilege content corresponding to the display area to the mobile terminal, on the condition that the operation for specifying the display area is received;
The electronic receipt server according to claim 2. The transmitting means includes:
Provided that the transaction data included in the electronic receipt output to the customer satisfies the acquisition conditions, display data for displaying the acquired bonus content on the customer's mobile terminal is provided. Send,
The electronic receipt server according to any one of claims 1 to 3. computer,
a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content ;
In order to display a list screen when the bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. , a transmitting means for transmitting display data including a number, image, or video for identifying the bonus content;
A program that makes it work. computer,
a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content ;
Displaying a list screen for when bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. a transmitting means for transmitting display data for causing the area to display a display similar to the bonus content;
A program that makes it work. An electronic receipt system including an electronic receipt server and a mobile terminal,
The electronic receipt server is
a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content ;
In order to display a list screen when the bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. , a transmitting means for transmitting display data including a number, image or video for identifying the bonus content,
The mobile terminal is
a transmitting/receiving means for transmitting various request data to the electronic receipt server and receiving display data transmitted by the electronic receipt server;
The transmitting/receiving means includes a display control means for displaying a screen based on the display data received from the electronic receipt server,
Electronic receipt system. An electronic receipt system including an electronic receipt server and a mobile terminal,
The electronic receipt server is
a storage means for storing bonus content acquired by a customer as a bonus for purchasing a product and conditions for acquiring the bonus content ;
Displaying a list screen for when bonus content is not acquired on the customer's mobile terminal, provided that the transaction data included in the electronic receipt output to the customer does not satisfy the acquisition conditions. a transmitting means for transmitting display data for causing the area to display a display similar to the bonus content;
The mobile terminal is
a transmitting/receiving means for transmitting various request data to the electronic receipt server and receiving display data transmitted by the electronic receipt server;
The transmitting/receiving means includes a display control means for displaying a screen based on the display data received from the electronic receipt server,
Electronic receipt system.

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