JP7433952B2 - Vehicle transfer suggestion device - Google Patents

Description

TECHNICAL FIELD The present invention relates to a vehicle change proposal device that proposes to a user using a vehicle rental service a change of vehicle used in the service.

BACKGROUND ART In recent years, vehicle rental services have become popular in which vehicles are rented out for a fixed period of time with a fixed monthly usage fee that includes taxes, maintenance costs, etc. (see, for example, Non-Patent Document 1). Such vehicle rental services allow users to select and use their favorite vehicle from multiple types of vehicles, allowing them to experience the fun of driving a variety of vehicles for a fixed price.

KINTO, [online], [searched on January 31, 2020], Internet <URL: https://kinto-jp. com>

However, in the vehicle rental service as described above, the service is provided for a fixed fee that includes maintenance costs such as maintenance and repair, so there is a risk that the usage manners of the vehicle used for this service may deteriorate.

A vehicle change proposal device, which is one aspect of the present invention, is a device that proposes to a user using a vehicle rental service a change of vehicle used in the vehicle rental service. The vehicle transfer proposal device includes a communication unit that communicates with the vehicle and a mobile terminal used by the user, and a vehicle information acquisition unit that acquires vehicle information including driving state information representing the driving state of the vehicle via the communication unit. and a transfer proposal creation unit that creates transfer proposal information for proposing to the user to transfer from the rented vehicle to another vehicle that is upgraded in rank based on the driving status information acquired by the vehicle information acquisition unit. , and an output unit that transmits the transfer proposal information created by the transfer proposal creation unit to the mobile terminal or the vehicle via the communication unit. The driving state information includes the number of times the user violates manners such as traffic violations, sudden acceleration, and sudden deceleration, and the transfer proposal creation unit evaluates the degree of the user's driving manners based on the driving state information including the number of times the user violates manners in a predetermined period. If the level of driving manners satisfies a predetermined condition, transfer proposal information for a flat rate or a rate lower than the amount required to upgrade the vehicle is created.

According to the present invention, it is possible to improve vehicle usage manners by users who use a vehicle rental service.

1 is a diagram showing an example of a system configuration of a vehicle rental system including a vehicle transfer proposal device according to an embodiment of the present invention. FIG. 2 is a block diagram showing a schematic configuration of the in-vehicle terminal shown in FIG. 1. FIG. 2 is a block diagram showing a schematic configuration of the user terminal in FIG. 1. FIG. FIG. 2 is a block diagram showing a schematic configuration of the server device in FIG. 1. FIG. The figure which shows an example of the fee structure of the subscription service of a ranked vehicle. A diagram showing the relationship between the number of manner violations and the level of driving manners. 2 is a flowchart showing an example of a process executed by the server device of FIG. 1. FIG. FIG. 3 is a diagram illustrating an example of a vehicle lending operation performed by the server device according to the present embodiment.

An embodiment of the present invention will be described below with reference to FIGS. 1 to 8. The vehicle transfer proposal device according to the embodiment of the present invention can be applied to a vehicle rental system that provides a vehicle rental service. In particular, in the following, a vehicle transfer proposal device is used for a vehicle rental system that provides a so-called subscription service, which is a service that allows the user to use a vehicle selected from among multiple vehicles for a fixed period of time (for example, one month) for a fixed fee. An example of applying this will be explained.

With vehicle subscription services, we aim to make it easier for as many people as possible to experience the joy of driving, including young people who are said to be losing interest in cars and seniors who have fewer opportunities to drive. It is preferable to set the usage fee to a low amount. However, in subscription services, a fixed usage fee that includes maintenance fees and the like is set, and therefore usage manners (for example, driving manners) of vehicles used for this service tend to deteriorate. Therefore, maintenance fees such as repair costs tend to increase, which tends to increase the burden on business entities. Therefore, in this embodiment, a vehicle transfer suggestion device is configured as follows in order to improve the user's vehicle usage manners.

FIG. 1 is a diagram showing an example of the system configuration of a vehicle rental system 100 according to an embodiment of the present invention. As shown in FIG. 1, the vehicle rental system 100 includes a server device 1 and a vehicle 2 owned by a business entity (hereinafter also simply referred to as a business entity) that provides a subscription service, and a vehicle 2 owned by a user who uses the subscription service. A user terminal (portable terminal) 3 is provided. The vehicle transfer proposal device according to this embodiment is mainly configured by a server device 1.

The vehicle 2 is equipped with an in-vehicle terminal 20, and the server device 1, the in-vehicle terminal 20, and the user terminal 3 are connected to a communication network 4 such as a wireless communication network, the Internet network, or a telephone line network. Vehicles 2 include registered vehicles (vehicles with vehicle numbers, hereinafter also simply referred to as used cars) sold by the business entity, and used cars include those whose first owner is the business entity. Vehicles registered as such, so-called new and used cars, are also included. Note that the vehicle 2 may be selected in advance by the business entity to provide a subscription service from used cars owned by the business entity, or may be freely selected by the user.

For convenience, FIG. 1 shows a single user terminal 3 owned by a user, and a single vehicle 2 and in-vehicle terminal 20 selected by the user. It may be configured to include a plurality of user terminals 3, a plurality of vehicles 2, and an in-vehicle terminal 20 so that any vehicle can be selected. Further, although a single server device 1 is shown in FIG. 1, the server device 1 may be composed of a plurality of server devices.

The in-vehicle terminal 20 includes, for example, an in-vehicle navigation device. FIG. 2 is a block diagram showing a schematic configuration of the in-vehicle terminal 20 of FIG. 1. As shown in FIG. As shown in FIG. 2, the in-vehicle terminal 20 includes a communication section 21, an input/output section 22, a storage section 23, and a calculation section 24 as components related to providing a subscription service. A group of various sensors 25 mounted on the vehicle 2 and an actuator 26 are connected to the in-vehicle terminal 20 .

The communication unit 21 is configured to be able to communicate wirelessly with the server device 1 via the communication network 4 . The communication unit 11 transmits a part of the signal detected by the sensor group 25 together with the vehicle ID that identifies the vehicle 2 to the server device 1 at predetermined time intervals.

The input/output unit 22 includes various switches and buttons that can be operated by the user, a microphone, a speaker, a monitor, and the like. The various switches and buttons that can be operated by the user also include a touch panel display. In addition, the input/output unit 22 includes a card reader 221 used for subscription services. The card reader 221 is a device that reads user information from an authentication card owned by the user, and the authentication card may be, for example, a driver's license in which an integrated circuit (IC) is incorporated and the user's personal information is stored. can.

The storage unit 23 includes a volatile memory or a nonvolatile memory (not shown). The storage unit 23 stores various programs executed by the calculation unit 24 and various data. As an example, the storage unit 23 temporarily stores detection data by the sensor group 25.

The calculation unit 24 has a CPU, and receives signals input via the input/output unit 22 , signals detected by the sensor group 25 , signals received from outside the vehicle terminal 20 via the communication unit 21 , and the storage unit 23 It executes predetermined processing based on programs, data, etc. stored in the , and outputs control signals to the input/output section 22 , storage section 23 , and actuator 26 .

The calculation unit 24 further outputs a control signal to the communication unit 21 to control transmission and reception of signals between the in-vehicle terminal 20 and the server device 1. For example, the calculation unit 24 outputs a control signal to the communication unit 21 so that a part of the signal detected by the sensor group 25 is transmitted to the server device 1 at predetermined time intervals. The calculation unit 24 sends a control signal to the communication unit 21 so that when the user brings the authentication card close to the card reader 221 when starting to use the vehicle 2, the user information read by the card reader 221 is transmitted to the server device 1. Output. At this time, the server device 1 determines the presence or absence of reservation information corresponding to the received user information, and if there is corresponding reservation information, transmits an unlocking command signal to the in-vehicle terminal 20. On the other hand, if there is no corresponding reservation information, a lock command signal is transmitted. The calculation unit 24 outputs an unlock signal to the actuator 26 of the vehicle 2 when the communication unit 21 receives the unlock command signal from the server device 1, and outputs a lock signal when the communication unit 21 receives the lock command signal to the actuator 26 of the vehicle 2.

The sensor group 25 includes various sensors that detect vehicle information including driving state information representing the state of the vehicle 2 during driving. The sensor group 25 includes a GPS sensor 251 that receives a signal from a GPS satellite and detects the position of the vehicle 2, a vehicle speed sensor 252 that detects the vehicle speed, and a sensor that acts on the vehicle 2, as an example of a sensor that detects driving state information. and an acceleration sensor 253 that detects acceleration.

The actuator 26 drives various devices mounted on the vehicle 2 based on commands from the on-vehicle terminal 20 (calculation unit 24). The actuator 26 includes, for example, a lock actuator 261 that locks or unlocks the door of the vehicle 2. The lock actuator 261 unlocks the door when an unlock signal is output from the calculation unit 24, and locks the door when a lock signal is output.

FIG. 3 is a block diagram showing a schematic configuration of the user terminal 3 of FIG. 1. The user terminal 3 is configured by a smartphone, a tablet terminal, etc. that the user personally owns. As shown in FIG. 3, the user terminal 3 includes a communication section 31, an input/output section 32, a storage section 33, and a calculation section 34 as components related to the use of the subscription service.

The communication unit 31 is configured to be able to communicate wirelessly with the server device 1 via the communication network 4 . The communication unit 31 transmits a signal instructing reservation or cancellation of the vehicle 2 to the server device 1 along with a user ID for identifying the user.

The input/output unit 32 has a touch panel display. The user enters personal information such as his/her address, name, contact information, and license number, information necessary for payment (e.g. credit card number), reservation information for the vehicle 2, etc. via the touch panel (input/output unit 32). Usage information related to the use of the subscription service can be input. Further, the user can check reservation information such as the rental period of the vehicle 2 and rental information via the display (input/output unit 32).

The storage unit 33 includes a volatile memory or a nonvolatile memory (not shown). The storage unit 33 stores various programs executed by the calculation unit 34 and various data. The storage unit 33 stores, for example, personal information and usage information input via the touch panel (input/output unit 32).

The calculation unit 34 has a CPU, and processes signals input via the touch panel (input/output unit 32), signals received from outside the user terminal 3 via the communication unit 31, data stored in the storage unit 33, etc. Based on this, a predetermined process is executed and a control signal is output to the display (input/output unit 32) and storage unit 33. The calculation unit 34 further outputs a control signal to the communication unit 31 to control transmission and reception of signals between the user terminal 3 and the server device 1. For example, the calculation unit 34 outputs a control signal to the communication unit 31 so that the personal information and usage information input by the user via the touch panel and stored in the storage unit 33 are transmitted to the server device 1.

FIG. 4 is a block diagram showing a schematic configuration of the server device 1 of FIG. 1. As shown in FIG. The server device 1 is configured, for example, as a server device owned by an entity that provides a subscription service for the vehicle 2. The server device 1 can also be configured using a virtual server function on the cloud. As shown in FIG. 4, the server device 1 includes a communication section 11, an input/output section 12, a storage section 13, and a calculation section 14.

The communication unit 11 is configured to be able to communicate wirelessly with the in-vehicle terminal 20 and the user terminal 3 via the communication network 4 . The communication unit 11 transmits an unlock command signal or a lock command signal for locking or unlocking the doors of the vehicle 2 to the in-vehicle terminal 20 along with a vehicle ID that identifies the vehicle 2 .

The input/output unit 12 includes, for example, a keyboard, a mouse, a monitor, a touch panel, and the like. The input/output unit 12 may be omitted, or may be configured with another information terminal (not shown) connected to the server device 1, for example.

The storage unit 13 includes a volatile memory or a nonvolatile memory (not shown). The storage unit 13 stores various programs executed by the calculation unit 14 and various data. The storage unit 13 stores, for example, a vehicle ID of a vehicle provided for a subscription service and a user ID of a user who uses the subscription service. The storage unit 13 includes a vehicle database 131 and a user database 132, which are functional configurations handled by the memory, particularly configurations related to a proposal for changing the vehicle 2 to a user using a subscription service.

The vehicle database 131 is a database of a plurality of vehicles 2 owned by a business entity and provided for a subscription service, and stores vehicle information, usage fees, usage plans, etc. of each vehicle 2 associated with a vehicle ID. . The vehicle information includes the vehicle type, body number, vehicle number, model year, cumulative mileage, vehicle name, minor change information, grade, color, installed options, etc. of each vehicle 2. The vehicle information also includes sensor information detected by the sensor group 25 connected to the in-vehicle terminal 20 of each vehicle 2. The sensor information includes position information detected by the GPS sensor 251, vehicle speed information detected by the vehicle speed sensor 252, acceleration information detected by the acceleration sensor 253, and mileage information detected by the mileage sensor 254. .

Each vehicle 2 stored in the vehicle database 131 is ranked (a rank is set) based on the vehicle information, and a usage fee for the subscription service is set for each ranked vehicle 2. The rank is an index representing the value of the vehicle 2, and the higher the rank, the higher the value of the vehicle and the higher the usage fee. The vehicle information for setting the rank of the vehicle 2 includes the model year, grade, options, etc. of the vehicle 2.

The model year of the vehicle 2 corresponds to the year of manufacture of the vehicle 2, and the newer the model year, the higher the rank is set, and the usage fee becomes relatively higher. The grade of the vehicle 2 corresponds to a class set by the vehicle manufacturer based on devices and parts installed in advance, and the higher the grade, the higher the rank, and the relatively higher usage fee. Options correspond to devices, parts, etc. that are installed according to the user's selection, and the more options there are, the higher the rank is set, and the usage fee becomes relatively higher. The rank of vehicle 2 is set by comprehensively considering the model year, grade, and options. Note that the rank of the vehicle 2 can also be set by weighting one of the model year, grade, and options.

FIG. 5 is a diagram showing an example of a fee structure for a subscription service for ranked vehicles 2a to 2d. Note that the vehicles 2a to 2d shown in FIG. 5 have the same vehicle name. The model years have a relationship of 03y>02y>01y, where 03y is a newer model year (older model). The usage fee has a relationship of Pa>Pb>Pc>Pd, with Pa being relatively expensive. In other words, in Figure 5, older models are ranked higher, and if the models are of the same year, the higher grade or the one with more options installed is ranked higher, and the higher the rank, the lower the usage fee. becomes higher.

In the example of FIG. 5, the vehicle 2a belongs to the upper grade model year 03y, and all options are selected and installed. The vehicle 2a meeting this condition is ranked, for example, S rank, and a usage fee Pa is set. Vehicle 2b belongs to the intermediate grade model year 03y, and is equipped with a navigation device as an option. The vehicle 2b meeting this condition is ranked, for example, A rank, and a usage fee Pb is set. Vehicle 2c belongs to the intermediate grade model year 02y, and is equipped with a navigation device as an option. The vehicle 2c meeting this condition is ranked, for example, B rank, and a usage fee Pc is set. Vehicle 2d belongs to the intermediate grade model year 01y, and is equipped with a navigation device as an option. The vehicle 2d meeting this condition is ranked, for example, C rank, and a usage fee Pd is set.

The usage plan stored in the vehicle database 131 includes usage information and reservation information of each vehicle 2 to date. The usage plan also includes the maintenance history and maintenance plan of each vehicle 2 to date.

The user database 132 is a database of users who use the subscription service, and stores personal information and usage information of each user associated with a user ID. The personal information includes each user's address, name, contact information, driver's license number, etc. input through the user terminal 3. The usage information includes each user's subscription service contract information and usage history. The contract information includes the rental period, the usage fee, and the vehicle ID of the rented vehicle 2, and the usage history information includes the number of times the service was used, the vehicle ID of the vehicle used in the past, and the like.

The calculation unit 14 has a CPU, and performs a predetermined process based on a signal input via the input/output unit 12, a signal received from outside the server device 1 via the communication unit 11, and data stored in the storage unit 13. It executes the processing and outputs a control signal to the input/output section 12 and the storage section 13. The arithmetic unit 14 further outputs a control signal to the communication unit 11 to control transmission and reception of signals between the server device 1, the in-vehicle terminal 20, and the user terminal 3. For example, the calculation unit 14 outputs a control signal to the communication unit 11 so that a locking command signal for locking the door of the vehicle 2 or an unlocking command signal for unlocking the door of the vehicle 2 is transmitted to the in-vehicle terminal 20.

The arithmetic unit 14 includes a reservation management unit 141, a vehicle information acquisition unit 142, and a transfer management unit 141, a functional configuration handled by the processor, and a configuration related to a transfer proposal that proposes a transfer of the vehicle 2 to a user using a subscription service. It includes a proposal creation section 143 and an output section 144.

The reservation management section 141 is configured to acquire reservation information for the vehicle 2 transmitted from the user terminal 3 via the communication section 11 . For example, the reservation management section 141 acquires, through the communication section 11, reservation information for the vehicle 2 input by the user via the user terminal 3, such as the vehicle 2 selected by the user and the rental period of this vehicle 2, and stores the information. Based on the usage plan stored in the unit 13, it is determined whether the vehicle 2 can be reserved. The reservation management unit 141 transmits an approval signal and usage fee to the user terminal 3 via the communication unit 11 if there is no reservation for the vehicle 2 in the corresponding rental period, and sends a denial signal if there is another reservation in the corresponding rental period. Send. When the user terminal (computation unit 34) 3 receives the reservation approval signal, it displays the reservation approval for the vehicle 2 on the display (input/output unit 32), and when it receives the rejection signal, it displays the rejection of the reservation for the vehicle on the display. Display the following information. The reservation management unit 141 considers that the vehicle 2 has been reserved by the user by transmitting the approval signal and usage fee to the user terminal 3.

The reservation management unit 141 updates the usage plan for the vehicle 2 that is considered to be reserved, and registers the updated usage plan in the vehicle database 131. The usage plan includes the usage start date and usage end date of the reserved vehicle 2, a plan for regularly executed maintenance, and the like.

The vehicle information acquisition unit 142 is configured to acquire detection data detected by the sensor group 25 of the vehicle 2 together with the vehicle ID via the communication network 4. That is, the vehicle information acquisition unit 142 acquires vehicle information including driving state information indicating the driving state of the vehicle 2 together with the vehicle ID. More specifically, the vehicle information acquisition unit 142 acquires the position information of the vehicle 2 detected by the GPS sensor 251, the vehicle speed information of the vehicle 2 detected by the vehicle speed sensor 252, and the information of the vehicle 2 detected by the acceleration sensor 253. Acquire acceleration information together with vehicle ID.

The transfer proposal creation unit 143 transfers the rented vehicle 2 to another vehicle that has been upgraded in rank (another vehicle located in a higher rank) based on the driving state information acquired by the vehicle information acquisition unit 142. Information regarding transfer proposals (hereinafter also referred to as transfer proposal information) for proposing to users is created. For example, the transfer proposal creation unit 143 determines the level of driving manners of the user in the vehicle 2 based on the driving state information acquired by the vehicle information acquisition unit 142, and creates transfer proposal information based on this.

The transfer proposal information includes a proposed vehicle that is a higher-ranked vehicle than vehicle 2, that is, a proposed vehicle that is ranked higher than vehicle 2. The transfer proposal information is created without changing the usage fee of the vehicle 2. Note that if the usage fee is increased, the transfer proposal information includes the additional usage fee. That is, the transfer proposal creation unit 143 creates information including the proposed vehicle and the additional usage fee if there is an additional usage fee, as the transfer proposal information.

More specifically, the transfer proposal creation unit 143 calculates the number of traffic violations, sudden accelerations, and sudden decelerations (hereinafter referred to as , also called the number of manner violations). Traffic violations include speed limit violations and temporary stop violations, sudden acceleration can be an acceleration equal to or higher than a first acceleration arbitrarily set by the entity, and sudden deceleration can be arbitrarily set by the entity. The acceleration may be equal to or less than a second acceleration that is smaller than the first acceleration. Note that the vehicle 2 may be damaged by the user's driving. In that case, accident information and non-life insurance utilization information may be imported from an external database to increase the number of manner violations.

Then, based on the counted number of manner violations, the transfer proposal creation unit 143 determines the degree of driving manners of the vehicle 2 by the user. FIG. 6 is a diagram showing the relationship between the number of manner violations and the level of driving manners. As shown in FIG. 6, the transfer proposal creation unit 143 determines that the fewer the number of manner violations, the better the driving manners (high level of driving manners), and conversely, the greater the number of manner violations, the worse the driving manners ( The driver's driving manners are judged to be poor.

The transfer proposal creation unit 143 uses a point deduction method to subtract points corresponding to the number of manner violations from predetermined points given to the user in advance, and classifies the user into good, average, and bad. More specifically, the transfer proposal creation unit 143 determines that the above-mentioned points for a predetermined period is "good" if it is equal to or higher than the first accumulated point, and determines that it is "bad" if it is equal to or less than the second accumulated point, If it is lower than the first point and higher than the second point, it is determined to be "normal." The transfer proposal creation unit 143 may classify the transfer proposal into good, average, and bad using a point addition method that adds points corresponding to the number of manner violations. More specifically, the transfer proposal creation unit 143 determines that the score for the predetermined period is "good" if it is less than or equal to the first score, and determines that it is "bad" if it is greater than or equal to the second score, and If the second score is higher and lower than the second score, it may be determined as "average". The number of manner violations is determined by weighting the number of sudden accelerations and sudden decelerations, and for example, when the number of sudden accelerations and sudden decelerations is relatively large compared to the number of traffic violations, it is determined to be "bad". Good too.

Note that the predetermined period used for determining driving manners is a period shorter than the rental period of the vehicle 2. For example, when using a subscription service for several months, the period can be set to be monthly. If the loan period is three months, the determination can be made at the end of the first month and the end of the second month. If the lending period is one month, the determination may be made in weekly periods (such as the first or second weekend). Note that the predetermined period can be arbitrarily set by the business entity.

If the transfer proposal creation unit 143 determines that the user's driving manners of the vehicle 2 are “good” after a predetermined period of time has elapsed, it creates transfer proposal information. More specifically, the transfer proposal creation unit 143 selects another vehicle with a higher rank than the vehicle 2 lent to the user from among the vehicles stored in the vehicle database 131, and sets this vehicle as the proposed vehicle. do. For example, the transfer proposal creation unit 143 selects another vehicle that has the same name as vehicle 2 lent to the user and is older than vehicle 2, and sets this as the proposed vehicle. At this time, if a vehicle with the same name and the same model year or older model as Vehicle 2 lent to the user undergoes a model change, and the entity owns the vehicle before the model change and the vehicle after the model change, the transfer The proposal creation unit 143 can set a model-changed vehicle as a proposed vehicle.

Note that the proposed vehicle set by the transfer proposal creation unit 143 is not limited to a vehicle with the same name as vehicle 2 lent to the user and an older model than vehicle 2; for example, instead of the model year, It may be set based on the grade, the number of installed options, etc. For example, even if the vehicle is of the same name and year as Vehicle 2 lent to the user, a vehicle that is of a higher grade than Vehicle 2 or has more options installed than Vehicle 2 will be ranked up. It may also be set as a suggested vehicle.

The output unit 144 outputs the transfer proposal information created by the transfer proposal creation unit 143 to the communication unit 11. As a result, the transfer proposal information is transmitted to the user terminal 3 and the like via the communication unit 11. The output unit 144 may output the transfer proposal information to the communication unit 11 when the transfer proposal creation unit 143 creates the transfer proposal information. Transfer proposal information may be output multiple times for each hour. For example, the output unit 144 may output the transfer proposal information three times every five minutes when the transfer proposal creation unit 143 creates the transfer proposal information.

Further, the output unit 144 may output the transfer proposal information to the communication unit 11 when the user turns off the ignition of the vehicle 2 after the transfer proposal creation unit 143 creates the transfer proposal information. Transfer proposal information may be output to the communication unit 11 when the door of the vehicle is locked. The transfer suggestion information is transmitted to the user terminal 3 via the communication unit 11 when the user turns off the ignition or locks the vehicle 2, thereby making it easier for the user to confirm the transfer suggestion information. As a result, it becomes easier for the user to consider switching to a proposed vehicle that has been ranked up.

FIG. 7 is a flowchart illustrating an example of a process executed by the server device 1 of FIG. 1, particularly an example of a process related to a vehicle change proposal to a user using a subscription service. The process shown in this flowchart is repeatedly executed at a predetermined period, for example, from when the use of the subscription service starts (renting the vehicle) until the use of the subscription service ends (returning the vehicle).

First, in step S1, driving state information of the vehicle 2 is acquired from the in-vehicle terminal 20 via the communication network 4. Next, in step S2, the number of traffic violations, sudden accelerations, and sudden decelerations (the number of manner violations) is counted based on the driving state information acquired in step S1. Specifically, the number of manner violations is counted based on the location information, vehicle speed information, and acceleration information of the vehicle 2 acquired by the vehicle information acquisition unit 142. Next, in step S3, it is determined whether a predetermined period of time has elapsed. If the result in step S3 is negative, the process returns to step S1, and steps S1 and S2 are repeated until a predetermined period of time has elapsed. On the other hand, if the answer in step S3 is affirmative, the process proceeds to step S4, and it is determined whether the user's driving manners of the vehicle 2 are good or not based on the number of manner violations counted in step S3.

If the answer in step S4 is negative and it is determined that the driving manner is poor, the process ends. On the other hand, if the answer in step S4 is affirmative, the process proceeds to step S5, and a proposed vehicle that is an upgraded version of the vehicle 2 lent to the user is set. Next, in step S6, it is determined whether there is an additional fee for use. If the answer in step S6 is affirmative, the process proceeds to step S7 to set a premium usage fee. On the other hand, if the result in step S6 is negative, the proposed vehicle set in step S5 is transmitted to the user terminal 3 in step S8. Next, in step S9, the level of driving manners determined in step S4 is reset.

The operation of this embodiment can be summarized as follows. FIG. 8 is a diagram showing an example of the operation of lending the vehicle 2 by the server device 1 according to the present embodiment. FIG. 8 shows an example in which users A and B use a subscription service to rent the vehicle 2d shown in FIG. 5 for three months, and the level of their driving manners is determined twice every month. In FIG. 8, f1 (solid line) indicates a change in the vehicle lent to user A, and f2 (dotted line) indicates a change in the vehicle lent to user B.

When User A logs into the subscription service website using the user terminal 3 that he owns, selects his favorite vehicle 2d, and starts using the subscription service for three months, the number of times the user violates manners is counted. (Step S2). When one month has passed (step S3) and it is determined that the level of driving manners in the first month is good based on the counted number of manner violations (step S4), a newer vehicle than vehicle 2d is Transfer proposal information with 2c as the proposed vehicle is created (step S5).

At this time, for example, if the user has used the subscription service a predetermined number of times or more, a vehicle that is one rank higher, that is, a vehicle that is two ranks higher, may be the proposed vehicle. In this way, based on the user's usage history and the like, it is also possible to create transfer proposal information in which a proposed vehicle is a vehicle (for example, vehicle 2b) that has a higher rank than a normal proposed vehicle (for example, vehicle 2c). When proposing a vehicle 2b that is two ranks higher, an additional amount of the usage fee is set based on the difference (Pb - Pc) between the usage fee Pc of the normally proposed vehicle 2c and the usage fee Pb of the vehicle 2b that is two ranks higher. (Step S7). In this case, an amount lower than the difference (Pb-Pc) between the usage fee Pc of the vehicle 2c and the usage fee Pb of the vehicle 2b can be set. In other words, the premium can be set low.

For example, if the entity does not have a vehicle 2c that is one rank higher than the vehicle 2d, it is possible to select a vehicle 2b that is ranked even higher than the vehicle 2c. Even in this case, the transfer proposal creation unit 143 can set an additional amount for the usage fee (step S7). When the transfer proposal information is created, the transfer proposal information proposing transfer to the vehicle (proposed vehicle) 2c is displayed on the display (input/output unit 32) of the user terminal 3 owned by user A (step S8). . At this time, if information about the additional usage fee is not displayed on the display (input/output unit 32) of the user terminal 3, the usage fee for this service remains unchanged. Furthermore, when the transfer proposal information for the first month is output to the user terminal 3, the determination for the first month is reset (step S9).

Then, when the second month of service begins after user A transfers from vehicle 2d to vehicle 2c according to the transfer proposal information, counting of the number of manner violations for determination in the second month is started (step S2). If it is determined that the level of driving manners in the second month is good based on the number of manner violations (step S4), transfer proposal information is created again using the newer model year vehicle 2b than the vehicle 2c as the proposed vehicle. (Step S5), and similarly to the first month, transfer proposal information proposing transfer to the vehicle 2b is displayed on the display (input/output unit 32) of the user terminal 3 (Step S8).

On the other hand, like user B, if it is determined that the driving manners are poor in each of the first and second month determinations (step S4), the vehicle 2d will not be ranked higher and The vehicle 2d is continuously used during the rental period. Although not shown, if it is determined that the driving manners are good in the second month, a proposal is made to the user B to transfer to the vehicle 2c.

According to this embodiment, the following effects can be achieved.
(1) The server device 1 according to the present embodiment is a device that suggests changing the vehicle 2 used for the subscription service to a user who uses the subscription service. The server device 1 communicates with a communication unit 11 that communicates with an in-vehicle terminal 20 (FIG. 2) of a vehicle 2 and a user terminal 3 (FIG. 3) used by a user, and a communication unit 11 that communicates with the driving state of the vehicle 2. A vehicle information acquisition unit 142 that acquires vehicle information including driving status information representing the vehicle information, and a vehicle information acquisition unit 142 that acquires vehicle information including driving status information representing A transfer proposal creation unit 143 creates transfer proposal information for proposing a transfer to the user, and the transfer proposal information created by the transfer proposal creation unit 143 is sent to the user terminal 3 or the in-vehicle terminal of the vehicle 2 via the communication unit 11. 20 (FIG. 4).

With this configuration, a vehicle ranked up based on the driving state information of the vehicle 2 is proposed, so the user is encouraged to drive safely and carefully, and the user's driving manners can be improved. Therefore, the business entity can suppress maintenance costs for the vehicle 2, and can suppress increases in fixed usage fees that include maintenance costs and the like. As a result, the user can easily use the subscription service, and can also enjoy having the lent vehicle ranked up. As a result, it is possible to provide a subscription service with high user satisfaction.

(2) The transfer proposal information created by the transfer proposal creation unit 143 includes a transfer to another vehicle of a newer model year than the vehicle 2 lent to the user. As a result, the user can ride in a newer vehicle than the rented vehicle, so the user becomes more conscious of safe and careful driving, and further improves usage manners.

(3) If the vehicle 2 lent to the user has undergone a model change, the transfer proposal information created by the transfer proposal creation unit 143 includes information on transferring to a vehicle after the model change. This allows the user to ride in a newer vehicle than the rented vehicle, making them more conscious of safe and careful driving, and further improving usage manners.

(4) The vehicle 2 used for the subscription service includes a registered vehicle sold by the entity that owns the vehicle 2, that is, a used car. By using a used car as the vehicle 2 used for the subscription service, the usage fee can be set at a low price, and the user can easily start using this service. Additionally, since vehicles can be rented out for a short period of time, such as one month, users can easily stop using the service. As a result, it is especially suitable for vehicles purchased by young people and senior citizens.

Although the above embodiment has been described using a subscription service as the vehicle rental service, the present invention can also be applied to other vehicle rental services that allow vehicles to be rented for a fixed amount for a certain period of time.

In the above embodiment, the output unit 144 transmits the transfer proposal information created by the transfer proposal creation unit 143 to the user terminal 3 via the communication unit 11, but the output unit 144 may transmit the transfer proposal information to the in-vehicle terminal 20, It may also be transmitted to the in-vehicle terminal 20. By being transmitted to the in-vehicle terminal 20, the user can easily notice the proposal while riding in the vehicle 2, and by being transmitted to the user terminal 3 and the in-vehicle terminal 20, the user can easily notice the proposal while riding in the vehicle. It will be easier to check.

The above description is merely an example, and the present invention is not limited to the above-described embodiments and modifications as long as the characteristics of the present invention are not impaired. It is also possible to arbitrarily combine the above embodiment and one or more of the modifications, and it is also possible to combine the modifications.

1 server device, 2 vehicle, 3 user terminal (mobile terminal), 11 communication unit, 14 calculation unit, 20 in-vehicle terminal, 142 vehicle information acquisition unit, 143 transfer proposal creation unit, 144 output unit

Claims (5)

A vehicle change proposal device that proposes a change of vehicle used in the vehicle rental service to a user using the vehicle rental service, the device comprising:
a communication unit that communicates with a mobile terminal used by the vehicle and the user;
a vehicle information acquisition unit that acquires vehicle information including driving state information representing a driving state of the vehicle via the communication unit;
creating transfer proposal information for proposing to the user transfer to another vehicle that has been upgraded from the rented vehicle based on the driving state information acquired by the vehicle information acquisition unit; Department and
an output unit that transmits the transfer proposal information created by the transfer proposal creation unit to the mobile terminal or the vehicle via the communication unit ,
The driving state information includes the number of manner violations of the user including traffic violations, sudden acceleration, and sudden deceleration;
The transfer proposal creation unit determines the level of driving manners of the user based on the driving state information including the number of times of manner violations in a predetermined period, and if the level of driving manners satisfies a predetermined condition, the transfer proposal creation unit A vehicle transfer proposal device, characterized in that the transfer proposal information is created for a fee lower than the amount required to rank up the vehicle . The vehicle transfer suggestion device according to claim 1,
When the degree of driving manners satisfies the predetermined condition, the transfer proposal creation unit resets the determination result after creating the transfer proposal information and starts determination for the next period, and determines whether the degree of driving manners A vehicle transfer proposal device characterized in that the determination result is not reset if the predetermined condition is not satisfied. The vehicle transfer suggestion device according to claim 1 or 2,
The vehicle transfer proposal device, wherein the transfer proposal information created by the transfer proposal creation unit includes a transfer to the other vehicle that is a newer model year than the vehicle lent to the user. The vehicle transfer suggestion device according to any one of claims 1 to 3,
The transfer proposal information created by the transfer proposal creation unit is characterized in that, if the vehicle lent to the user has undergone a model change, the transfer proposal information includes transfer to another vehicle after the model change. Vehicle transfer suggestion device. The vehicle transfer suggestion device according to any one of claims 1 to 4,
A vehicle transfer proposal device, wherein the vehicle used in the vehicle rental service includes a registered vehicle sold by an entity that owns the vehicle.

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