JP7302352B2 - Information processing system and program - Google Patents

Description

The present invention relates to an information processing system and program.

For example, Patent Literature 1 discloses a time-adaptive reservation billing method for performing time billing when reserving and using a facility. A reservation is made to secure the facility until the scheduled start time, and the reservation server causes the facility management department to manage the time that the reserved user uses from the time of reservation until the scheduled start time of use, and the facility management department: Disclosed is a time-adaptive reservation charging method characterized by charging or not charging per unit time from the time of reservation to the scheduled start time of use specified at the time of reservation, depending on the state of fullness and the state of use by the user. It is

JP-A-2002-334253

Multiple users may reserve to use a particular location during a particular time period. Here, if there is a user who did not come to a specific place in a specific time period or is late, the user may not pay for not coming to the specific place or being late. obtain.
An object of the present invention is to respond to a user who has not come to a specific place by a predetermined time in a specific time period and has not come to a specific place by a predetermined time with respect to a charge related to the specific place. To make it possible to charge a fee.

According to the first aspect of the invention, an acquisition means acquires information about a reservation made by a plurality of users to use a specific place in a specific time zone; If there is a user who did not come to the specific place by the predetermined time, the user who did not come to the specific place will be charged for not coming to the specific place by the predetermined time. and billing means for billing a corresponding fee.
In the invention according to claim 2, the billing means, when among the plurality of users, there are users who came to the specific place by the predetermined time and users who did not come, 2. The information processing system according to claim 1, wherein the user who did not come is charged more than the user who has come for the charge related to the specific place.
According to the third aspect of the invention, when there is a user who did not come, the billing means charges the user who has arrived at the specific place by the predetermined time a fee related to the specific place. 2. The information processing system according to claim 1, wherein the fee is charged at a lower rate than when the user who did not come does not exist.
According to the fourth aspect of the invention, if the user who did not come comes to the specific place at a time after the predetermined time and within the specific time, 2. The information processing system according to claim 1, wherein said user who did not come is charged according to the time when he/she came to said specific place.
According to the fifth aspect of the invention, the billing means charges the users who have come to the specific place by the predetermined time a charge related to the specific place to the users who have not come to the specific place. 5. The information processing system according to claim 4, wherein the fee is charged according to the time of arrival at the location.
According to a sixth aspect of the present invention, the billing means is provided when, among the plurality of users, there are users who have come to the specific place by the predetermined time and users who have not come to the specific place. , if there is a reservation for the next meeting of the user who came and the user who did not come, the user who did not come will be charged for the place of the next reservation by the predetermined time. 2. The information processing system according to claim 1, wherein a fee corresponding to the failure is charged.
According to a seventh aspect of the present invention, the charging means charges the user who did not come more than the user who came for the sum of the charge for the specific place and the charge for the next reserved place. 7. The information processing system according to claim 6, characterized in that:
According to an eighth aspect of the invention, if the user who did not come notifies that the user who did not come to the specific place by the predetermined time is notified before the specific time, 2. The information processing system according to claim 1, wherein the user who did not come by the predetermined time is not charged a fee corresponding to the fact that the user did not come by the predetermined time.
According to the ninth aspect of the invention, when a paid service is provided at the specific location, the billing means charges the user who did not come to the predetermined service fee. 2. The information processing system according to claim 1, wherein a fee is charged for failure to arrive by the scheduled time.
The invention according to claim 10 is characterized in that the billing means bills the users who did not come for the service according to the type of the service. processing system.
According to an eleventh aspect of the present invention, the billing means bills the user who did not come for the charge related to the specific place according to the relationship between the plurality of users. 1. The information processing system according to 1.
According to a twelfth aspect of the present invention, the billing means bills the user who did not come for the charge related to the specific place according to the purposes of the plurality of users using the specific place. The information processing system according to claim 1, characterized by:
According to the thirteenth aspect of the invention, an acquisition means for acquiring information about a reservation for a user to use a specific place in a specific time zone, and a charge for the specific place based on the information acquired from the acquisition means. If the user is charged and the information reserves the use of the specific location by a plurality of users, whether each of the plurality of users came to the specific location during the specific time period and charging means for charging each of the plurality of users using at least one of information on whether or not each of the plurality of users has arrived at the specific location. .
According to the fourteenth aspect of the invention, a computer has a function of acquiring information on reservations made by a plurality of users to use a specific location during a specific time period, If there is a user who did not come to the specific place by the predetermined time, the user who did not come to the specific place will be charged It is a program for realizing a function of charging a fee corresponding to the event.

According to the first aspect of the invention, a user who has not come to a specific place by a predetermined time in a specific time period is charged a fee related to the specific place by the predetermined time. It is possible to charge a fee corresponding to the event.
According to the second aspect of the invention, regarding the charge for the specific place, the user who did not come to the specific place by the predetermined time is charged to the user who came to the specific place by the predetermined time. It is possible to charge more.
According to the third aspect of the invention, if there is a user who has not arrived at the specific place by the predetermined time, the user who has arrived at the specific place by the predetermined time is charged a fee. can be made cheaper than if the missing user did not exist.
According to the fourth aspect of the invention, it is possible to charge a user who has not arrived at a specific place by a predetermined time according to the length of time the user is late.
According to the fifth aspect of the invention, it is possible to charge a user who arrives at a specific place by a predetermined time according to the length of time that other users are late.
According to the sixth aspect of the invention, when there are users who have arrived at a specific place by the predetermined time and users who have not arrived, the charge for the place of the next appointment to meet is set at the predetermined time. It becomes possible to charge a fee for not coming by.
According to the seventh aspect of the present invention, for users who have not arrived at a specific place by a predetermined time, a predetermined charge for the specific place and a charge for the next reserved place are provided. It is possible to charge more than users who have arrived at a specific location by the specified time.
According to the eighth aspect of the invention, even if the user has not arrived at the specific place by the predetermined time, if the user is notified before the specific time, he or she will arrive by the predetermined time. You will no longer be charged fees for failure to do so.
According to the ninth aspect of the invention, for a user who does not come to a specific place by a predetermined time in a specific time period, the fee for the service provided at the specific place is It is possible to charge a fee for not arriving on time.
According to the tenth aspect of the invention, it is possible to charge according to the type of service.
According to the eleventh aspect of the invention, it becomes possible to charge according to the relationship between a plurality of users.
According to the invention of claim 12, it becomes possible to charge according to the purpose of using a specific place.
According to the thirteenth aspect of the invention, for a user who did not come to a specific place by a predetermined time in a specific time period, the user who did not come to the specific place by the predetermined time is charged for the charge related to the specific place. It is possible to charge a fee corresponding to the event.
According to the fourteenth aspect of the invention, a user who did not come to a specific place by a predetermined time in a specific time zone is charged for the charge related to the specific place by the predetermined time. A computer can realize the function of charging a fee according to the event.

1 is a diagram schematically showing an example of the overall configuration of an information processing system according to an embodiment; FIG. It is a figure explaining the external appearance structural example of a booth type space. It is a figure explaining an example of the hardware constitutions of the management server used by this Embodiment. It is a figure which shows an example of the hardware constitutions of the user terminal which concerns on this Embodiment. 4 is a diagram illustrating an example of the functional configuration of a billing management server; FIG. 4 is a flow chart showing an example of a procedure of processing performed by a billing management server; FIG. 10 is a diagram for explaining a specific example of processing of a billing management server; FIG. FIG. 10 is a diagram for explaining another example of processing of the billing management server;

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the drawings.

<Overall Configuration of Information Processing System>
FIG. 1 is a diagram schematically showing an example of the overall configuration of an information processing system 1 according to this embodiment. An information processing system 1 according to this embodiment includes various devices and spaces 2 connected to a cloud network 3 .

The space 2 includes a booth, a guest room such as an accommodation facility, a conference room in a company, and the like. Also, the space 2 may be a movable place such as an automobile. These are examples of spaces 2 that are separated from the surroundings by walls, partitions, or the like. In addition, the space 2 includes tables, seats, and the like for receiving services provided at restaurants and the like. These are examples of open spaces. As described above, the space 2 in the present embodiment may be any place that can be used by the user, and the form of the place is not limited.
In addition, the space 2 in the present embodiment is assigned a name, number, and the like for management purposes. It should be noted that the reservation of the space 2 may be paid or free of charge.

Furthermore, if an electronic lock is attached to the door of the space 2, use of the space 2 is conditional on having an electronic key distributed in advance. In the case of the space 2 without a door, for example, a method of authenticating the user using an authentication code distributed in advance, a method of confirming the name of the user who uses the space 2 by the administrator of the space 2, etc. is used.
In this embodiment, a plurality of spaces 2 are provided as an example of specific locations.

Further, in the example shown in FIG. 1, examples of devices connected to the cloud network 3 include a user terminal 4 operated by a user, a matching management server 5 that manages matching between users, and a space management server 6 that manages the space 2. , a billing management server 7 for managing billing to users.
Here, matching means connecting users. For example, a user recruits people who match a specific purpose, and other users apply for the recruitment, thereby matching the users. Matching purposes include business purposes to connect business operators, English conversation purposes to connect English conversation teachers and students, and marriage activities to connect marriage partner candidates (hereinafter, marriage activities are referred to as "marriage activities"). The purpose is exemplified. Note that the number of users to be matched is not limited to two, and three or more users may be matched.

In the case of FIG. 1, one server is prepared for each purpose or function. That is, one matching management server 5, one space management server 6, and one billing management server 7 are prepared.
However, a plurality of servers may be prepared for one purpose or function, or one server may share a plurality of purposes or functions. For example, the matching management server 5 may implement some or all of the functions of the billing management server 7, and the space management server 6 may implement some or all of the functions of the billing management server 7. .

Moreover, the operator managing a certain space 2 may be single or plural. For example, different business operators share the management of reservations, management of usage rights, management of entry/exit and usage status of rooms, management of usage fee billing to users, and management of members registered as users. may Also, each space 2 may be managed by a different operator.
Furthermore, as described above, the spaces 2 managed as reservation targets do not need to be of the same type. For example, part of the space 2 may be a booth, and part of the space 2 may be seats or tables in a restaurant.
Also, management for one purpose or function may be provided jointly by multiple operators.

A user terminal 4 is a device used by a user. In this embodiment, the user terminal 4 is assumed to be, for example, a smart phone that can be carried by the user. However, the user terminal 4 may be a so-called wearable terminal, a notebook computer, or a game terminal.

The matching management server 5 manages matching between users. For example, the matching management server 5 provides a website for matching users (hereinafter referred to as "matching site") and manages information input on the matching site. Specifically, a user inputs his/her own information to a matching site to solicit matching partners, or requests matching from other users. The matching management server 5 also coordinates meetings between matched users based on information exchanged on the matching site. A meeting means that users meet each other directly.

The space management server 6 manages various information related to the space 2 .
For example, a user activates an application, groupware, or the like used for reserving space 2 on user terminal 4 and makes a reservation to use space 2 to meet with a matched partner. Various information related to is stored in the space management server 6 . Note that the space 2 may be reserved on the matching site.
For example, various types of information related to the use of the space 2 are acquired by devices such as an imaging device 24, a human sensor 25, and an information acquisition device (not shown), which will be described later, and the acquired information is sent to the space management server 6. , and this information is stored in the space management server 6 .

To explain further, the various types of information related to the reservation of space 2 are information on reservations for one or more users to use a specific space 2 during a specific time period. More specifically, for example, information on the user who is scheduled to use the space 2, information on the space 2 to be reserved, start date and time of the reservation, and end date and time of the reservation. The information of the user scheduled to use the space 2 includes, for example, the user's name, gender, age, company affiliation, employee ID, account, password, management information assigned to the individual, and user face information. , the location of the user's fingerprints and veins. Note that face information is, for example, a face image, and is used as an example of biometric information along with the arrangement of fingerprints and veins. The information of the space 2 to be reserved includes, for example, the address of the space 2, the information of the location, and the name and number for management.

Further, the various types of information related to the use of the space 2 are, for example, information on users who have come to the space 2, information on the space 2 to be used, the start date and time of use, and the end date and time of use. The information of the user who has come to the space 2 is, for example, the information of the user's face obtained by photographing the user with the photographing device 24, the information obtained from the ID card (for example, the user's name, gender, age, company, etc.). affiliation, employee ID, account, password, management information attached to the individual, user's face information, etc.), and the user's fingerprint and vein arrangement acquired by the information acquisition device. The information on the space 2 to be used includes, for example, the address of the space 2, the information on the location, and the name and number for management.

Note that the space management server 6 may manage reservations for goods and services associated with the space 2 . For example, goods and services that can be rented or licensed for use, consumed or expendable goods and services may be managed.

The charge management server 7 manages user charges. For example, the billing management server 7 bills the user based on various information related to the reservation of the space 2 . Here, when a plurality of users have made reservations to use a specific space 2 in a specific time zone, one of the users may cancel just before the start and be absent or be late. In this case, a user who attends the meeting on time may lose his/her expectation of meeting or pay a fee for the specific space 2 . Therefore, although details will be described later, in the present embodiment, if there is a user who has not come to the specific space 2 by a predetermined time in a specific time period, the user who has not come to the specific space 2 is given a specific As for the fee for the space 2, a fee corresponding to not arriving by the predetermined time is charged.
Note that the predetermined time is a reference time for being late, and is, for example, the start time of a specific time period or the time five minutes after the start time. This predetermined time is hereinafter referred to as a "lateness reference time". The tardiness reference time is determined in advance according to the system that reserves the space 2 or the individual space 2 , or is determined by the user using the space 2 .

<Spatial composition>
FIG. 2 is a diagram illustrating an example of the external configuration of the booth-shaped space 2. As shown in FIG.
The booth-type space 2 shown in FIG. It is placed regardless of the outside.
The booth-shaped space 2 shown in FIG. 2 is a closed booth with a ceiling attached. However, the term “closed type” does not mean airtightness, and it is sufficient if the room has a practical soundproofing performance. For this reason, openings and gaps such as air vents and small windows may be provided in a part of the frame forming the space 2 . Also, the window may be openable.

The skeleton of the space 2 shown in FIG. and a wall surface 20F located on the opposite side of the .
A ventilation port 23 is provided in the ceiling 20A. A louver 23A whose opening area can be adjusted is attached to the ventilation port 23. - 特許庁The louver 23A in FIG. 2 is in a fully open state.
In this embodiment, the door 22 is assumed to be a sliding door that can move along the wall surface 20C. In the case of FIG. 2, the door 22 is a single sliding door that slides in one direction. It's okay.

However, the door 22 is not limited to the sliding door. For example, the door 22 may be a single hinged door in which one member moves in an arc, or a double hinged door in which one opening is partitioned by two door members.
Further, the door 22 may be a folding door that opens so as to fold a set of two door members connected by hinges. There are also types of folding doors that open only in one direction and types that open in both directions.
Moreover, as a special type, a sliding door or a partition door in which the door 22 is retracted into the wall during storage may be used.
Note that the door 22 may open inward or outward. Further, the door 22 is provided with a handle 22A that is gripped by the user when opening and closing the door.

Furthermore, in the central portion of the door 22, a member 22B processed in consideration of secrecy and crime prevention is arranged. The member 22B may be, for example, a transparent plate in which a metal plate (for example, punching metal) in which a large number of holes are arranged is attached inside, or a transparent plate in which a blind member is attached with a gap inside. Alternatively, it may be a transparent plate attached with a film that makes it easy to see inside from the front but difficult to see inside from an oblique direction, or a transparent plate that has been processed to reduce the visibility of the inside. It's okay.

For the transparent plate here, for example, glass or acrylic resin is used. In addition, the characteristics of the transparency of the film attached for confidentiality and security are determined by the relationship between the position of the door 22 and the user's work position. When the user works behind the front of the door 22, it is difficult to check the inside from the front, but it is possible to use a film that makes it easy to check the inside from an oblique direction.

The film here may be a liquid crystal film capable of electrically switching between transmission and opacity, or a polarizing film capable of electrically controlling the transmittance.
Further, processing to reduce visibility includes, for example, making fine scratches on the surface of the member so as to scatter light.
Note that the processing may be applied to a part of the member 22B. For example, the floor surface and the vicinity of the ceiling are transparent, but the range from which the monitor can be seen during work may have a structure in which the visibility is reduced by processing.

By arranging the member 22B, it is possible to confirm the presence or absence of the user from the outside while hiding the screen of the monitor from the outside.
In addition, the door 22 is attached with an electronic lock 22C that can be unlocked with an electronic key.
However, it does not prevent members other than the door 22 from being processed in consideration of confidentiality and crime prevention. For example, at least part of the walls 20D, 20E, and 20F may be processed in consideration of confidentiality and crime prevention.

The number of users of space 2 is roughly determined by the volume of space 2 . The space 2 shown in FIG. 2 is basically assumed to be a private room type used by a small group of 1 to 3 people. However, the space 2 according to this embodiment may be a large room capable of accommodating a large number of people. The large room may be configured as a single room, or may be formed by connecting a plurality of spaces 2 from which one or both of the walls 20D and 20E of the space 2 are removed.
The shape and structure of the frame that constitutes the space 2, and the facilities and performance provided are arbitrary. For example, a configuration in which the ceiling 20A is removed is also possible.

In the case of this embodiment, a desk and a chair (not shown) are arranged inside the frame. Installed fixtures and equipment, reserved fixtures and equipment, etc. are arranged on the desk.
Further, inside the skeleton, a photographing device 24 configured by a camera or the like for photographing the inside of the skeleton, and a human sensor 25 for detecting a user inside the skeleton are provided. Furthermore, an information acquisition device (not shown) for acquiring individual information of users who use the space 2 may be provided on the outer surface of the frame. This information acquisition device is composed of, for example, a reader for reading an ID card held up by a user. In addition, the information acquisition device may be a reader or the like that reads a user's fingerprint, vein arrangement, or the like.

<Device hardware configuration>
FIG. 3 is a diagram illustrating an example of the hardware configuration of a management server used in this embodiment. The management servers in this embodiment are a matching management server 5 (see FIG. 1), a space management server 6 (see FIG. 1), and an accounting management server 7 (see FIG. 1).
The management server has a control unit 101 that controls the operation of the entire apparatus, a hard disk drive 102 that stores management data and the like, and a network interface 103 that realizes communication via a LAN (Local Area Network) cable or the like. there is

The control unit 101 includes a CPU (Central Processing Unit) 111, a ROM (Read Only Memory) 112 storing basic software, BIOS (Basic Input Output System), etc., and a RAM (Random Access Memory) 113 used as a work area. and The CPU 111 may be multi-core. Also, the ROM 112 may be a rewritable non-volatile semiconductor memory. The control unit 101 is a so-called computer.

The hard disk drive 102 is a device that reads and writes data in a non-volatile storage medium in which a disk-shaped substrate surface is coated with a magnetic material. However, the non-volatile storage medium may be semiconductor memory or magnetic tape.
In addition, the management server also has input devices such as a keyboard and mouse, and display devices such as a liquid crystal display, as required.
The control unit 101, the hard disk drive 102, and the network interface 103 are connected via a bus 104 and signal lines (not shown).

FIG. 4 is a diagram showing an example of the hardware configuration of the user terminal 4 according to this embodiment. The configuration shown in FIG. 4 assumes that the user terminal 4 is a smart phone.
The user terminal 4 includes a control unit 201 that controls the overall operation of the device, a memory card 202 that stores various data, various communication interfaces 203 that comply with wireless communication standards, and an input device 204 such as a touch sensor. , a display device 205 such as a liquid crystal display or an organic EL (Electro Luminescence) display, a GPS (Global Positioning System) sensor 206, and a bus 207 connecting each unit.

The control unit 201 has a CPU 211, a ROM 212 storing firmware, BIOS, etc., and a RAM 213 used as a work area. The CPU 211 may be multi-core. Also, the ROM 212 may be a rewritable non-volatile semiconductor memory.

The communication interface 203 is, for example, an interface used for connection with the matching management server 5, the space management server 6, and the billing management server 7, and an interface used for connection with a wireless LAN.
The GPS sensor 206 is a sensor that receives radio waves from GPS satellites and measures the position of the user terminal 4 . The latitude, longitude and altitude information output from the GPS sensor 206 gives the current position of the user terminal 4 . Note that the GPS sensor 206 may correspond to an indoor positioning system.

<Functional configuration of billing management server>
FIG. 5 is a diagram illustrating an example of the functional configuration of the billing management server 7. As shown in FIG. The billing management server 7 includes a reservation information acquisition section 71 , a usage information acquisition section 72 , an attendance status grasping section 73 and a billing section 74 .

The reservation information acquisition unit 71, which is an example of an acquisition unit, receives information from the space management server 6 regarding reservations for which the end date and time have passed and for which processing for charging the user has not yet been performed. To obtain various information related to reservations.

The usage information acquisition unit 72 acquires various information related to usage of the space 2 from the space management server 6 .

The attendance status grasping unit 73 grasps the user's attendance status for each reservation targeted by the reservation information obtaining unit 71 based on the information obtained by the reservation information obtaining unit 71 and the information obtained by the usage information obtaining unit 72. .
For example, the attendance status grasping unit 73 grasps from the information acquired by the reservation information acquiring unit 71 that a plurality of users have made reservations to use a specific space 2 in a specific time zone. Also, the attendance status grasping unit 73 determines whether or not each of the plurality of users has come to the specific space 2 based on the information obtained by the usage information obtaining unit 72. Know when you came to Then, if there is a user among the plurality of users who did not come to the specific space 2 by the reference time for being late in the specific time period, it is determined that the user is absent or late.

A charging section 74 as an example of charging means charges the user based on the attendance information grasped by the attendance status grasping section 73 .
For example, the billing unit 74 bills the user for the specific space 2 when the user has made a reservation to use the specific space 2 in a specific time slot. Here, although the details will be described later, if a plurality of users have made a reservation to use a specific space 2 in a specific time zone, among the plurality of users, by the tardiness reference time in the specific time zone If there is a user who did not come to the specific space 2, the billing unit 74 charges the user who did not come to the specific space 2 with a fee for not coming by the late reference time. do.

To explain further, when a plurality of users are reserved to use a specific space 2 in a specific time zone, the billing unit 74 determines whether each of the plurality of users has come to the specific space 2 in a specific time zone. Each of the plurality of users is charged based on at least one of information on whether or not each of the plurality of users came to the specific space 2 and the time when each of the plurality of users came to the specific space 2 .
In addition, when a reservation is made for one user to use a specific space 2 in a specific time zone, the fee may be charged regardless of whether the user has come to the specific space 2 or not. In this case, different information is used for billing depending on whether there are a plurality of users who plan to use the space 2 or when there is only one user.
In addition, charging is performed by, for example, charging a pre-registered credit card with the amount to be charged. However, the charging method is not limited. For example, a bill may be sent to the billing user's address.

Each functional unit of the billing management server 7 is realized by cooperation of software and hardware resources. Specifically, when the billing management server 7 is realized with the hardware configuration shown in FIG. , a reservation information acquisition unit 71, a usage information acquisition unit 72, an attendance status grasping unit 73, a billing unit 74, and other functional units are realized.

<Processing of Billing Management Server>
FIG. 6 is a flow chart showing an example of the procedure of processing performed by the billing management server 7. As shown in FIG. The processing shown in FIG. 6 is performed, for example, at predetermined timings such as every minute.
In addition, below, the step of a process is described with the symbol "S."

First, from the space management server 6, the reservation information acquisition unit 71 selects, from among the reservations for the space 2, reservations for which the end date and time have passed and for which billing processing has not yet been performed for the user. Various related information is acquired (S101). Next, the usage information acquisition unit 72 acquires various information related to the usage of the space 2 from the space management server 6 (S102).

Next, the attendance status grasping unit 73 selects one reservation for which billing processing is to be performed based on the information obtained by the reservation information obtaining unit 71 (S103). Next, the attendance status grasping unit 73 grasps, based on the information obtained by the reservation information obtaining unit 71, that the reservation selected in S103 includes a reservation to use a specific space 2 in a specific time zone ( S104). Also, the user scheduled to attend the reservation selected in S103 is identified (S105). Next, the attendance status grasping unit 73 determines whether or not the number of users scheduled to attend is plural (that is, two or more) (S106).

If a negative determination (NO) is made in S106, that is, if there is only one user scheduled to attend, the billing unit 74 charges the user scheduled to attend the fee for the specific space 2. is charged (S107). Here, regardless of whether or not the user scheduled to attend came to the specific space 2, the fee for the specific space 2 is charged. Then, the process proceeds to S111, which will be described later.
On the other hand, if an affirmative determination (YES) is made in S106, that is, if there are a plurality of users scheduled to attend, the attendance status grasping unit 73 selects the specified users among the users scheduled to attend. (S108).

In S<b>108 , the attendance status grasping unit 73 identifies users who have come to the reserved space 2 based on the information obtained by the usage information obtaining unit 72 . Specifically, for example, the user who has come to the space 2 is specified based on the user's face information obtained by photographing the user with the photographing device 24 and the user's name and account obtained from the ID card. Alternatively, the users who have come to the space 2 may be identified by allowing the users who have come to the space 2 to communicate with each other using their respective user terminals 4 and by mutually acknowledging that they have come to the space 2 . By comparing the users identified in this way with the users identified in S105, it is possible to determine whether or not each of the users scheduled to attend has come to the space 2. , the time of arrival in space 2 is grasped.

If a negative determination (NO) is made in S108, the billing unit 74 notifies each of the users scheduled to attend that the charge for the specific space 2 has arrived by the lateness reference time. A corresponding fee is charged (S109). Then, the process proceeds to S111, which will be described later.
On the other hand, if an affirmative determination (YES) is made in S108, the billing unit 74 charges users who did not arrive by the tardiness reference time among the plurality of users who were scheduled to attend a meeting regarding the specific space 2. As for the fee, a fee corresponding to not arriving by the reference time for being late is charged (S110). Note that users who arrive by the late reference time are charged a fee corresponding to arriving by the late reference time. Then, the process proceeds to S111, which will be described later.

After S107, S109, and S110, the attendance status grasping unit 73 determines whether or not all reservations for which billing processing is to be performed have been selected based on the information obtained by the reservation information obtaining unit 71 (S111). If an affirmative determination (YES) is made in S111, this processing flow ends. On the other hand, if a negative determination (NO) is made in S111, the process proceeds to S103, and billing processing is continued.

<Specific example of processing by billing management server>
Next, a specific example of processing of the billing management server 7 will be described. FIG. 7 is a diagram for explaining a specific example of processing of the charge management server 7. As shown in FIG.
In this example, it is assumed that user A and user B are matched by a matching site. Assume that user A and user B have arranged to meet and have reserved space 2C. Specifically, as shown in FIG. 7, user A and user B have made a reservation to use space 2C on July 1, 2019 from 10:00 to 11:00. Also, the usage fee for the space 2C is 600 yen for one hour. Furthermore, the reference time for being late is set at 10:05 on July 1, 2019.

Here, for example, if both user A and user B arrive by 10:05 on July 1, 2019, they attend without being late. In this case, the billing unit 74 evenly bills the user A and the user B for the usage fee of the space 2C, for example. That is, the billing unit 74 bills the user A for 300 yen and the user B for 300 yen.

Also, for example, user A did not arrive late or absent and arrived by 10:05 on July 1, 2019, but user B canceled just before the start time of 10:00 and arrived between 10:00 and 11:00. If not, user B is treated as absent. In this case, the billing unit 74 bills the user B a fee for not arriving by 10:05 for the space 2C. In other words, user B is charged for the absence. Specifically, for example, the billing unit 74 bills user B 600 yen for the space 2C, which includes user A's portion. On the other hand, the billing unit 74 does not bill user A.

To explain further, user B did not come to space 2C, but is charged 600 yen as a charge for space 2C. On the other hand, user A came to space 2C, but the amount charged for space 2C is 0 yen. That is, no charge is made for space 2C. Therefore, in this example, the user B who is absent is charged more for the space 2C than the user A who is late and not absent.
In addition, in the normal case (that is, when both user A and user B attend without being late), user A and user B are each charged 300 yen. On the other hand, if user B is absent, user A will be charged 0 yen. Therefore, in this example, if user B is absent, user A will be charged less than usual. Also, if user B is absent, user B will be charged 600 yen. Therefore, in this example, if user B is absent, user B will be charged higher than normal.

In this example, 600 yen is charged to user B who is absent, including user A's share, and user A who is present is not charged. can't
For example, if the ratio of billing between users who attended and users who did not attend is set to 1:5, user A is billed 100 yen and user B is billed 500 yen.
Further, for example, after uniformly charging users who attended and users who did not attend, users who did not attend may be charged as a penalty. For example, user A is charged 300 yen as in a normal case, and user B is charged 400 yen in total by adding a penalty of 100 yen in addition to the normal charge of 300 yen.
Furthermore, the absent user may pay the transportation expenses of the attending user. In this case, the absent user is charged the travel expenses of the attending user.

Next, for example, if user A is not late or absent and arrives by 10:05 on July 1, 2019, but user B arrives at 10:20 on July 1, 2019, Since the time when the user B arrived is past 10:05, the user B is treated as being late. In this case, the billing unit 74 bills the user B a fee for not arriving by 10:05 for the space 2C. In other words, user B is charged for being late. Specifically, for example, the billing unit 74 bills user B twice as much as user A for the space 2C. That is, the billing unit 74 bills the user A for 200 yen and the user B for 400 yen.

To explain further, user B came to space 2C late, but was charged 400 yen as the charge for space 2C. On the other hand, user A arrived at space 2C in time, but was charged 200 yen for space 2C. Therefore, in this example, the user B who is late is charged more than the user A who is not late and absent for the space 2C.
In addition, in the normal case (that is, when both user A and user B attend without being late), user A and user B are each charged 300 yen. On the other hand, if user B is late, user A will be charged 200 yen. Therefore, in this example, if user B is late, user A will be charged less than usual. Also, if the user B is late, the amount charged to the user B is 400 yen. Thus, in this example, if user B is late, user B will be charged higher than normal.

Also, in this example, user B who is late is charged twice as much as user A, but the amount of charge is not limited to this example.
For example, if the charging ratio of users who are not late and users who are late is set to 1:5, user A is charged 100 yen and user B is charged 500 yen.
Also, in the same way as when a user is absent, a user who is late may be charged an amount added with a penalty, or a user who is not late may be charged a transportation fee.

Furthermore, each user may be charged according to the time the late user arrives at the space 2, in other words, according to the length of time the user is late.
For example, user B arrived at 10:20, which is 20 minutes behind the start time. As a result, user B was in space 2C for 40 minutes from 10:20 to the end time of 11:00. On the other hand, user A was in space 2C for 60 minutes from 10:00 to 11:00. Therefore, assuming that the billing ratio between user A and user B is 40:60=2:3, user A is billed 240 yen and user B is billed 360 yen.

Also, for example, when user B arrives at 10:20, even if user B is billed for the 20 minutes and user A and user B are equally billed for the remaining 40 minutes. good. For example, the usage fee for the first 20 minutes is 200 yen, and the usage fee for the remaining 40 minutes is 400 yen. Here, user B is charged the entire usage fee of 200 yen for the first 20 minutes, and user A and user B are equally charged 200 yen each for the usage fee of 400 yen for the remaining 40 minutes. Also, for example, when user B arrives at 10:20, user A and user B are charged equally for the first 20 minutes, and user B is charged for the remaining 40 minutes. good too.

Also, for example, a billing amount per minute of lateness may be determined. For example, when charging 30 yen per minute of being late, user B who is 15 minutes late is charged 450 yen. Here, since the usage fee for the space 2C is 600 yen, the user A and the user B are equally charged for the remaining 150 yen. As a result, user A is charged 75 yen and user B is charged 525 yen.

In this way, when a plurality of users are reserved to use a specific space 2 in a specific time period, some of the users will be in the specific space 2 by the tardiness reference time in the specific time period. If there is a user who does not come, this user will be charged a fee corresponding to not coming by the lateness reference time with respect to the fee for the specific space 2 .

In this example, the user B who was late or absent was charged more than the user A, but the present invention is not limited to such an example. For example, user B may be charged the same amount as user A, or user A may be charged more.
Also, in this example, if user B is late or absent, user A is charged less than in a normal case (that is, if both user A and user B attend without being late). However, it is not limited to such an example. For example, if user B is late or absent, user A may be charged the same amount as in a normal case, or may be charged a higher amount than in a normal case.

In addition, how users who attend without being late and users who are late or absent may be determined in advance according to the space 2 reservation system or individual spaces 2. Arrangements may be made between Moreover, you may arrange between users after the fact. When making an agreement between users after the fact, for example, a user who is not late presents the billing rate first, and negotiation is performed depending on whether the user who is late or absent accepts it. Also, even if there is a user who is late or absent, the fee may be charged in the same way as when there is no user who is late or absent, by prior or post-arrangement.

Also, in this example, the usage fee for Space 2 is charged as the fee for Space 2, but there is also Space 2 that can be used free of charge. If space 2 is available free of charge, the penalty amount is charged as a charge for space 2.

<Another example of processing by the billing management server>
Next, another example of processing of the billing management server 7 will be described. FIG. 8 is a diagram for explaining another example of processing of the billing management server 7. In FIG.
In the example shown in FIG. 8, when a plurality of users have made a reservation to use a specific space 2 in a specific time period, users who have arrived in the specific space 2 by the lateness reference time in the specific time period and If there are users who did not come, they will be charged for their next meeting appointment based on their circumstances.

In this example, as in the example shown in FIG. 7, it is assumed that user A and user B have made a reservation to use space 2C on July 1, 2019 from 10:00 to 11:00. Also, the usage fee for the space 2C is 600 yen for one hour. Furthermore, the reference time for being late is set at 10:05 on July 1, 2019.
Here, for example, user A was not late or absent and arrived by 10:05 on July 1, 2019, but user B canceled just before the start time of 10:00 and was absent. Therefore, user A and user B make a reservation to use space 2C again on another day, July 8, 2019, from 10:00 to 11:00. Suppose you come to 2C.

In this case, for example, in the first reservation (that is, reservation from 10:00 to 11:00 on July 1, 2019), the billing unit 74 equally bills user A and user B for the use of space 2C. . That is, the billing unit 74 bills the user A for 300 yen and the user B for 300 yen. On the other hand, in the next reservation (that is, the reservation for 10:00 to 11:00 on July 8, 2019), the billing unit 74 does not charge the user B a fee corresponding to the first absence for the space 2C. Add to B. Specifically, since the usage fee for the space 2C is 600 yen, both users will be charged 300 yen if they are billed equally. On the other hand, user A's fee is reduced by 200 yen, and 100 yen is charged.
In addition, the sum of the fee for the first reservation and the fee for the next reservation is 400 yen for user A and 800 yen for user B. That is, user B, who was absent for the first time, is charged more than user A.
In this way, the fee for the next reservation is charged based on the first time situation.

In this example, the usage fee for the space 2C is evenly charged for the initial reservation, but the present invention is not limited to such an example. In the first reservation, the user B who was absent may be charged more than the user A. For example, user A may be charged 0 yen and user B 600 yen for the first reservation, and user A may be charged 0 yen and user B 600 yen for the next reservation. Also, in the first reservation, user A may be charged more than user B who was absent.

Also, in this example, the case where user B is absent has been described, but billing may be performed in the same manner when user B is late.
Furthermore, in this example, the same space 2C is reserved for the first time and the next time, but charging may be performed in the same manner when a different space 2 is reserved for the first time and the next time.
In this example, the next reservation is made after the first reservation is completed, but the timing for making the next reservation is not limited. For example, even if the next reservation is made before the start time of the first reservation, the billing may be performed in the same manner.

Also, how to charge the fee for the next reservation may be determined in advance according to the system for reserving the space 2 or the individual space 2, or may be negotiated among users. Arrangements between users may be made at any time, either before or after making the next reservation.
Further, the next appointment may decide where the two will meet next based on the circumstances of the first time. For example, for the next reservation, the user who attended the first session on time may be given the authority to decide the location of space 2, or reserve space 2 near the user's place of residence. .

In this example, User B will not be late or absent for the next reservation. is charged. For example, if the charge for the space 2C reserved for the third time is 600 yen, user A will be charged 100 yen and user B will be charged 500 yen as the charge for the third reservation.

<Other configuration examples>
Next, another configuration example of this embodiment will be described.

(Processing in case of advance notice of lateness or absence)
In the present embodiment, if the user notifies before a specific time that he or she will not arrive at the space 2 by the standard lateness time, the user will be charged a fee for not arriving by the standard lateness time. It is also possible not to charge.
Note that the specific time is a time that serves as a reference for billing, and is determined in advance according to, for example, the system that reserves the space 2 or the individual space 2 , or is determined by the user who uses the space 2 . Specifically, the specific time is, for example, the time one hour before the start time of the reserved time slot.

For example, assume that user A and user B have arranged to meet and have reserved space 2C. Here, user A arrived on time, but user B canceled and was absent. However, user B notifies user A or the manager of space 2C before a specific time that he/she will not come to space 2C by the reference time for being late. In this case, user B does not have to be charged for not arriving by the late reference time. If the usage fee for space 2C is 600 yen, for example, user A and user B are equally charged 300 yen each.
Also, in this example, although user B was absent, even if user B is late, user B does not need to be charged for not arriving by the standard lateness time.

(Processing for charging according to the relationship between multiple users)
In the present embodiment, each user may be charged for the fee for the space 2 according to the relationship between the users who use the space 2 .
For example, when user A and user B make a reservation to use the space 2C, the fee may be charged according to the number of times the user A and user B have met in the past. Specifically, for example, the usage fee for space 2 is 600 yen. Here, if the user B cancels and is absent just before the start time, and if the user has not met in the past, the user A is charged 0 yen and the user B is charged 600 yen. On the other hand, if the user has met once in the past, the user A is charged 100 yen and the user B is charged 500 yen.
Further, for example, if user B cancels and is absent just before the start time, user A is an English conversation teacher and user B is an English conversation student. 100 yen and user B is charged 500 yen. Here, for example, when the user A and the user B meet in marriage hunting, the user A is charged 0 yen and the user B is charged 600 yen due to the relationship that they are marriage partner candidates.
In this way, the amount of billing is adjusted according to the relationships among a plurality of users.

(Processing for charging according to the purpose of using the space)
In the present embodiment, each user may be charged for the space 2 according to the purpose of use of the space 2 by a plurality of users.
For example, suppose that user A and user B made a reservation to use space 2C, and user B canceled and was absent just before the start time. Also, the usage fee for the space 2C is assumed to be 600 yen. Here, if user A is an English conversation teacher and user B is an English conversation student, user A is charged 100 yen and user B is charged 500 yen for the purpose of English conversation. Further, for example, when user A and user B use space 2C for the purpose of marriage hunting, user A is charged 0 yen and user B is charged 600 yen for the purpose of marriage hunting.
In this way, the amount of billing is adjusted according to the purpose of using the space.

(Processing when charging service fees)
In the example above, the user was charged for reserved space 2 . Here, when a paid service is provided in the space 2, the fee for this service may be charged in the same procedure as the above example. Fees for services provided in the space 2 include, for example, English conversation lesson fees when the space 2 is used for English conversation purposes, and dining fees when the space 2 is a restaurant. Here, a service is used as an example of service.

For example, when user A is an English conversation teacher and user B is an English conversation student, and they use the space 2C for the purpose of English conversation, user A arrived at the space 2C without being late, but user B was late or absent. do. In this case, user B is charged a fee corresponding to not arriving by the reference time for being late for English conversation lessons provided in space 2 . Specifically, if the lesson fee for English conversation is 1,000 yen, user B is charged the lesson fee of 1,000 yen. Here, in addition to the English conversation lesson fee, the space 2C usage fee may be charged. For example, if the usage fee for the space 2 is 600 yen, the user B is also charged the usage fee for the space 2 of 600 yen. Therefore, the user B is charged 1600 yen in total for the lesson fee and the usage fee for the space 2 .

Also, the fee may be charged according to the type of service such as English conversation or eating and drinking. For example, depending on the type of service provided in the space 2, it is possible to change the rate of charging a user who is late or absent, or change the upper limit of the amount charged to a user who is late or absent. good.
Furthermore, depending on the service, the fee may be determined in advance, or may be determined on the day of the service. For example, if the space 2 is a restaurant, the price will be determined according to the order on the day. Therefore, if the fee for the service is determined locally on the day, a predetermined amount may be charged, or the fee may be charged according to the situation on the day. When charging according to the situation of the day, for example, a user who is late or absent is charged a predetermined percentage of the amount determined on the day, or a predetermined upper limit. You can Alternatively, the fee may be charged according to the length of the delay.

(Other configuration examples)
If a user among a plurality of users cancels and is absent, the other users may not go to space 2 knowing that the other user has canceled. Therefore, charging may be performed according to whether or not other users have visited the space 2 .
For example, suppose that user A and user B made a reservation to use space 2C, and user B canceled and was absent just before the start time. Also, the usage fee for the space 2C is assumed to be 600 yen. Here, when user A goes to space 2, user A is charged 0 yen and user B is charged 600 yen. On the other hand, if user A does not go to space 2, user A is charged 300 yen and user B is charged 300 yen equally.

In the above example, the users who are matched at the matching site provided by the matching management server 5 use the space 2, but the matching method is not limited. For example, a plurality of user terminals 4 may communicate and match without going through the matching management server 5 . Specifically, for example, the user terminal 4 uses short-range wireless communication such as Bluetooth (registered trademark), wide-area wireless communication such as LPWA (Low Power Wide Area), position information measured by the GPS sensor 206, and the like. , to identify other user terminals 4 in the vicinity. Then, matching may be performed by communicating with another user terminal 4 specified by the user terminal 4 .

Furthermore, in the present embodiment, users who use space 2 are not limited to matched users. For example, when a plurality of users in the same workplace reserve space 2 and use it, or when a plurality of users who are friends reserve space 2 and use space 2, the billing according to the present embodiment can be performed. method may be applied.

Moreover, the program that implements the embodiment of the present invention can be provided not only by communication means but also by being stored in a recording medium such as a CD-ROM.

Although various embodiments and modifications have been described above, it is of course possible to combine these embodiments and modifications.
In addition, the present disclosure is not limited to the above embodiments, and can be embodied in various forms without departing from the gist of the present disclosure.

1 Information processing system 2 Space 4 User terminal 5 Matching management server 6 Space management server 7 Billing management server 71 Reservation information acquisition unit 72 Usage information acquisition unit 73 Attendance Situation grasping unit 74... billing unit

Claims (14)

Acquisition means for acquiring information about reservations made by a plurality of users to use a specific location during a specific time period;
If there is a user among the plurality of users who did not come to the specific place by a predetermined time in the specific time period, the user who did not come to the specific place will be charged a fee related to the specific place. an information processing system for charging a fee for not arriving by the predetermined time. When the plurality of users includes a user who has arrived at the specific place by the predetermined time and a user who has not arrived, the billing means charges a fee for the specific place. 2. The information processing system according to claim 1, wherein the user who did not come is charged more than the user who came. If there is a user who did not come, the billing means charges the user who came to the specific place by the predetermined time for the charge related to the specific place. 2. The information processing system according to claim 1, wherein the fee is charged so as to be lower than in the case of not doing so. When the user who did not come arrives at the specific place at a time after the predetermined time and within the specific time, the billing means charges the user who did not come 2. The information processing system according to claim 1, wherein the fee is charged according to the time of arrival at the specific place. The billing means charges the users who have arrived at the specific place by the predetermined time a charge related to the specific place according to the time at which the users who did not come to the specific place have arrived. 5. The information processing system according to claim 4, wherein a fee is charged. The billing means, when the plurality of users includes a user who has arrived at the specific place by the predetermined time and a user who has not arrived, If there is a reservation for the next meeting with the user, the user who did not come is charged a fee corresponding to not coming by the predetermined time with regard to the fee for the place of the next reservation. The information processing system according to claim 1, characterized by: 7. The billing means charges the user who did not come, more than the user who came, for the sum of the charge for the specific place and the charge for the place of the next reservation. The information processing system according to . When the user who has not come notifies the user that he or she will not come to the specific place by the predetermined time before the specific time, the billing means charges the user who has not come to 2. The information processing system according to claim 1, wherein no fee is charged for failure to arrive by a specified time. Further, when a paid service is provided at the specific place, the billing means charges the user who did not come to the service by the predetermined time. 2. The information processing system according to claim 1, wherein a fee is charged according to the request. 10. The information processing system according to claim 9, wherein said billing means bills said user who did not come for said service according to the type of said service. 2. The information processing system according to claim 1, wherein said billing means bills said user who did not come for the charge for said specific place according to the relationship between said plurality of users. 2. The billing means according to claim 1, wherein said billing means bills said users who did not come for a fee relating to said specific place according to the purpose of use of said specific place by said plurality of users. information processing system. Acquisition means for acquiring information about a reservation made by a user to use a specific location during a specific time period;
The user is charged for the specific place based on the information obtained from the obtaining means, and if the information reserves the use of the specific place by a plurality of users, the plurality of users The plurality of and billing means for billing each of the users. to the computer,
Ability to obtain information about reservations made by multiple users at a specific location at a specific time;
If there is a user among the plurality of users who did not come to the specific place by a predetermined time in the specific time period, the user who did not come to the specific place will be charged a fee related to the specific place. A program for realizing a function of charging a fee corresponding to failure to arrive by the predetermined time.

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