JP7298953B1 - Parking lot management system and method - Google Patents

Abstract

[PROBLEMS] To provide a parking lot management system or the like that can contribute to making contact with a user of a parking lot even during business. A parking lot management server device, upon receiving call information from a calling terminal, extracts an employee ID corresponding to a vehicle number of the call information from a reservation database, and returns call information including the employee ID and the caller's contact information. When the call information is received by the SNS server device, the SNS server device extracts the destination contact corresponding to the current presence of the employee ID in the call information from the employee database, and the extracted destination contact and Sending the call information including the originating contact to the exchange, and upon receiving the call information, the exchange sends the call information to the terminating terminal of the destination contact in the call information, and receives response information from the terminating terminal. A calling terminal and a called terminal are connected so as to be able to communicate with each other. [Selection drawing] Fig. 12

Description

The present invention relates to parking management systems and methods.

As a parking lot management system capable of contacting a user who parked in a parking lot when the user wishes to move the car in the parking lot or when the reserved time for the parking lot has passed, for example, a parking lot management system such as that disclosed in Patent Document 1 has been proposed. There is a parking management system. The parking lot management system described in Patent Document 1 is a parking lot management system that manages a parking lot equipped with a plurality of parking lots, and includes an application signal indicating a planned use period, a contact code for a user, and an intention to apply for a parking lot. an application terminal capable of inputting , a storage means for storing the application status in association with the expected usage period and a contact code for the user, and notifying the application terminal of the end of the expected usage period using the contact code for the user. It is configured to include means for warning about the end of the scheduled period of use.

Japanese Patent Application Laid-Open No. 2002-324137

The following analysis is given by the inventors.

In the parking lot management system described in Patent Literature 1, it is possible to contact the application terminal using a pre-registered contact code, but the user of the parking lot may not be able to be contacted because the user is busy with work.

A main object of the present invention is to provide a parking lot management system and method that can contribute to contacting users of the parking lot even during business hours.

A parking lot management system according to a first aspect is capable of communicating with a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations, and the parking lot management server device. a parking lot management system comprising: an SNS server device that stores an employee database; and an exchange that is communicably connected to the SNS server device, wherein the employee database includes an employee ID The current presence and the destination contacts corresponding to each of a plurality of types of presence are associated and organized, and the parking management server device receives call information including the caller contact and vehicle number from the calling terminal. Upon receiving the call information, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database, and the call information including the extracted employee ID and the caller contact is transmitted to the SNS server device. When the SNS server device receives the call information from the parking lot management server device, the SNS server device selects from the employee database the destination contact corresponding to the current presence of the employee ID of the call information. and transmitting call information including the extracted destination contact information and the caller contact information to the exchange, and the exchange receives the call information from the SNS server device. When receiving the call information, the calling terminal and the called terminal are connected so as to be able to talk by transmitting the call information to the called terminal of the called destination contact of the called information and receiving the response information to the called information from the called terminal. It is configured to perform processing to

A parking lot management method according to a second aspect includes a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations, and capable of communicating with the parking lot management server device. A parking lot management method for managing the parking lot using a parking lot management system comprising an SNS server device connected to a network and storing an employee database, and an exchange communicably connected to the SNS server device. The employee database is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences. When the call information including the caller contact and the vehicle number is received from the reservation database, the employee ID corresponding to the vehicle number of the call information is extracted, and the extracted employee ID and the caller contact a step of transmitting call information including call information to the SNS server device; and in the SNS server device, when the call information is received from the parking management server device, the current extracting the terminating contact corresponding to presence and transmitting call information including the extracted terminating contact and the originating contact to the exchange; When the call information is received, the call information is transmitted to the terminating terminal of the destination contact of the call information, and the response information to the call information is received from the terminating terminal to make a call between the calling terminal and the terminating terminal. and connecting possible.

According to the first and second viewpoints, it is possible to contribute to making contact with users of the parking lot even during business.

1 is a block diagram schematically showing the configuration of a parking lot management system according to Embodiment 1; FIG. 2 is a schematic diagram showing the configuration of a reservation database in the parking lot management system according to Embodiment 1. FIG. 2 is a schematic diagram showing the structure of an employee database in the parking lot management system according to Embodiment 1. FIG. 4 is a flowchart schematically showing an operation when changing the presence of an employee database by cooperation between the parking lot management server device and the SNS server device in the parking lot management system according to the first embodiment; 4 is a flow chart schematically showing operations when a call is made between a calling terminal and a called terminal in the parking lot management system according to Embodiment 1. FIG. 4 is a flowchart schematically showing the operation of calling a security guard from the parking lot management server device in the parking lot management system according to the first embodiment; 2 is a block diagram schematically showing the configuration of a parking lot management system according to Embodiment 2. FIG. 10 is a flowchart schematically showing an operation when changing the presence of an employee database by cooperation between the attendance management system and the SNS server device in the parking lot management system according to the second embodiment; FIG. 11 is a block diagram schematically showing the configuration of a parking lot management system according to Embodiment 3; 14 is a flow chart schematically showing operations when message communication is performed between a calling terminal and a called terminal in the parking lot management system according to Embodiment 3. FIG. 14 is a flow chart schematically showing an operation when transmitting a parking reservation end message from the parking management server device to the receiving terminal in the parking management system according to the third embodiment. FIG. 11 is a block diagram schematically showing the configuration of a parking lot management system according to Embodiment 4; 3 is a block diagram schematically showing the configuration of hardware resources; FIG.

Hereinafter, embodiments will be described with reference to the drawings. It should be noted that when reference numerals are used in the drawings in this application, they are solely for the purpose of helping understanding, and are not intended to limit the embodiments shown in the drawings. Moreover, the following embodiments are only examples, and do not limit the present invention. Also, connection lines between blocks in drawings and the like referred to in the following description include both bidirectional and unidirectional connections. The unidirectional arrows schematically show the flow of main signals (data) and do not exclude bidirectionality. Furthermore, in the circuit diagrams, block diagrams, internal configuration diagrams, connection diagrams, etc. disclosed in the present application, an input port and an output port exist at the input end and the output end of each connection line, respectively, although not explicitly shown. The input/output interface is the same. The program is executed via a computer device, and the computer device includes, for example, a processor, a storage device, an input device, a communication interface, and optionally a display device. It is configured to be able to communicate with external devices (including computers), whether wired or wireless.

[Embodiment 1]
A parking lot management system according to Embodiment 1 will be described with reference to the drawings. FIG. 1 is a block diagram schematically showing the configuration of a parking lot management system according to Embodiment 1. As shown in FIG. FIG. 2 is a schematic diagram showing the configuration of a reservation database in the parking lot management system according to the first embodiment. FIG. 3 is a schematic diagram showing the configuration of an employee database in the parking lot management system according to the first embodiment.

The parking lot management system 1 is a system for managing (reservation management, operation management, etc.) a parking lot 2 having one or more parking spaces (see FIG. 1). The parking lot 2 can be, for example, a company parking lot. The parking lot management system 1 includes a parking lot management server device 10, a SNS (Social Networking Service) server device 20, an exchange 30, a network 40, a camera 50, an entrance/exit gate 51, a calling terminal 60, an incoming and terminals 61A to 61D. The numbers of cameras 50, entrance/exit gates 51, calling terminals 60, and receiving terminals 61A to 61D are not limited to those shown in FIG.

The parking lot management server device 10 is a server device that manages (reservation management, operational management, etc.) the parking lot 2 (see FIG. 1). The parking lot management server device 10 can manage a company's parking lot, for example. For the parking lot management server device 10, for example, a server device including a computer including a processor, memory, network interface, and the like can be used. The parking lot management server device 10 is communicably connected to the SNS server device 20 via the network 40 . The parking lot management server device 10 includes a communication section 11 , a storage section 12 and a control section 13 .

The communication unit 11 is a functional unit that performs information communication (wired communication or wireless communication) (see FIG. 1). The communication unit 11 is communicably connected to the network 40 . The communication unit 11 performs communication under the control of the control unit 13 . The communication unit 11 can receive information from the calling terminal 60 . The communication unit 11 can transmit information to the SNS server device 20 .

The storage unit 12 is a functional unit that stores information (see FIG. 1). The storage unit 12 stores a reservation database 12a. The reservation database 12a is a database relating to reservations for the parking lot 2, and is arranged in association with vehicle number, employee ID, and reservation information (use period, parking position, principal/substitute, etc.), for example, as shown in FIG. can be

The control unit 13 is a functional unit that controls the communication unit 11, the storage unit 12, the camera 50, and the entrance/exit gate 51 (see FIG. 1). A processor such as a CPU (Central Processing Unit) or an MPU (Micro Processor Unit) can be used for the control unit 13 . By executing a predetermined program stored in the storage unit 12, the control unit 13 can perform predetermined information processing described in the program.

The control unit 13 acquires image data showing the vehicle number (license plate number) from the camera 50 installed at the entrance of the parking lot 2, analyzes the acquired image data, and recognizes the vehicle number. The registered vehicle number is collated with the vehicle number in the reservation database 12a. When the vehicle numbers match and the conditions of the corresponding reservation information are satisfied, the control unit 13 determines that there is a reservation, and performs processing to open and close the entrance/exit gate 51 . When the control unit 13 determines that there is a reservation, the employee ID corresponding to the recognized vehicle number is extracted from the reservation database 12a, and the employee entrance/exit information including the extracted employee ID and information on entrance/exit. Information is transmitted to the SNS server device 20 . The information on entry/exit is information indicating entry when the vehicle enters the parking lot 2 and exit when the vehicle exits.

The control unit 13 performs processing related to login of the calling terminal 60 . When the control unit 13 receives the call information (including the vehicle number and the caller's telephone number) from the calling terminal 60, the control unit 13 extracts the employee ID corresponding to the vehicle number included in the call information based on the reservation database 12a. , the call information including the extracted employee ID and the caller's telephone number included in the call information is transmitted to the SNS server device 20 .

The control unit 13 determines that there is no reservation when there is no matching vehicle number by matching the recognized vehicle number with the vehicle number in the reservation database 12a. (including the caller's telephone number related to the parking management server device 10) is transmitted to the SNS server device 20. When the controller 13 is connected to the incoming terminal 61D of the security guard via the switchboard 30, the automatic voice information notifying that a vehicle without a reservation is about to enter the parking lot 2 is sent to the incoming terminal 61D of the security guard. Send to

The SNS server device 20 is a server device that provides an SNS that makes it possible to construct a social network on the WEB (see FIG. 1). The SNS server device 20 may be a cloud server device or a CTI (Computer Telephony Integration) device. The SNS server device 20 can be used, for example, for the purpose of sharing workflows among company employees. For the SNS server device 20, for example, a server device having a computer including a processor, memory, network interface, and the like can be used. The SNS server device 20 is communicably connected to the parking lot management server device 10 and the exchange 30 via the network 40 . The SNS server device 20 includes a communication section 21 , a storage section 22 and a control section 23 .

The communication unit 21 is a functional unit that performs information communication (wired communication or wireless communication) (see FIG. 1). The communication unit 21 is communicably connected to the network 40 . The communication unit 21 performs communication under the control of the control unit 23 . The communication unit 21 can receive information from the parking lot management server device 10 . The communication unit 21 can transmit information to the exchange 30 .

The storage unit 22 is a functional unit that stores information (see FIG. 1). The storage unit 22 stores an employee database 22a. The employee database 22a is a database for managing employee contact information. , contact information when coming to work, contact information when leaving work, contact information when going on a business trip, etc.) can be arranged in association with each other. Contacts here can be extension phone numbers, external phone numbers, mobile phone numbers.

The control unit 23 is a functional unit that controls the communication unit 21 and the storage unit 22 (see FIG. 1). A processor such as a CPU or an MPU can be used for the control unit 23, for example. By executing a predetermined program stored in the storage unit 22, the control unit 23 can perform predetermined information processing described in the program.

Upon receiving the employee entrance/exit information (including employee ID and entrance/exit information) from the parking lot management server device 10, the control unit 23 responds to the employee ID and entrance/exit information included in the employee entrance/exit information. to change the presence in the employee database 22a. For example, if the information on entering/exiting is entry, the presence is changed to go to work, and if the information on entering/exiting is leaving, the presence is changed to leave work.

When the control unit 23 receives the call information (including the employee ID and the caller's telephone number) from the parking lot management server device 10, the employee database 22a makes contact according to the presence of the employee ID included in the call information. The destination is extracted, and call information including the extracted contact information and the caller's telephone number included in the call information is sent to the exchange 30 .

When the control unit 23 receives the security guard call information (including the caller's telephone number related to the parking management server device 10) from the parking management server device 10, based on the employee database 22a, the control unit 23 determines whether the presence of the security guard who is going to work is displayed based on the employee database 22a. The security guard call information including the extracted contact information and the caller's telephone number related to the parking lot management server device 10 included in the security guard call information is transmitted to the switchboard 30 .

The exchange 30 is a communication device that configures a communication line by switching connections between transmission lines between a transmitting terminal and a receiving terminal (see FIG. 1). Switch 30 may be, for example, a switch located on a company's premises. When the exchange 30 receives the call information or the security guard call information from the SNS server device 20, the exchange 30 sends the call information or By transmitting the security guard call information and receiving the response information from the called terminal, the calling terminal 60 or the parking lot management server device 10 and the called terminal (any of 61A to 61D) are connected for communication.

The network 40 is a wired or wireless communication network that communicably connects the parking lot management server device 10, the SNS server device 20, the exchange 30, the calling terminal 60, and the receiving terminals 61A to 61D. For the network 40, for example, a communication network such as a PAN (Personal Area Network), a LAN (Local Area Network), a MAN (Metropolitan Area Network), a WAN (Wide Area Network), or a GAN (Global Area Network) can be used. .

The camera 50 is an imaging device installed so as to photograph the entrance/exit of the parking lot 2 (see FIG. 1). The camera 50 is communicably connected to the parking lot management server device 10 . The camera 50 is controlled by the controller 13 of the parking lot management server device 10 . The camera 50 transmits captured image data to the parking lot management server device 10 .

The entrance/exit gate 51 is a gate device that controls entry and exit of vehicles at the entrance/exit of the parking lot 2 (see FIG. 1). The entrance/exit gate 51 is communicably connected to the parking lot management server device 10 . The entrance/exit gate 51 is controlled by the controller 13 of the parking lot management server device 10 .

The originating terminal 60 is an information communication terminal used by the originator (see FIG. 1). Originating terminal 60 can be communicatively connected to network 40 . The transmission terminal 60 can log in to the parking lot management server device 10 and transmit and receive information (eg, vehicle number, image, own contact information, call information, message, etc.). The originating terminal 60 can communicate with the receiving terminals 61A to 61D.

The receiving terminals 61A to 61D are information communication terminals used by the receiving parties (see FIG. 1). The receiving terminals 61A-61D can be communicatively connected to the network 40. FIG. In FIG. 1, the receiving terminal 61A is the employee's extension phone, the receiving terminal 61B is the employee's outside line phone, the receiving terminal 61C is the employee's mobile phone, and the receiving terminal 61D is the security guard's mobile phone, but this is not limitative. not a thing The receiving terminals 61A-61D can send and receive information (eg, their own contact information, response information, messages, etc.). The receiving terminals 61A to 61D receive the call information or the security guard call information from the exchange 30, and transmit response information to the call information or the security guard call information to the exchange 30, whereby the calling terminal 60 or the parking management server device 10 is connected.

The programs executed by the control units 13 and 23 can be recorded in a computer-readable storage medium. The storage medium can be non-transient such as semiconductor memory, hard disk, magnetic recording medium, optical recording medium, and the like. The present disclosure may also be embodied as a computer program product. The above program is input to the computer device via an input device or an external communication interface, is stored in the storage device, drives the processor according to predetermined steps or processes, and outputs the processing results including intermediate states as necessary. Each step can be displayed via a display device, or communicated externally via a communication interface. A computer device for this purpose, as an example, typically includes a processor, a storage device, an input device, a communication interface, and optionally a display device, all of which are connectable to each other by a bus.

The operation of the parking lot management system according to the first embodiment will be described.

First, the operation of making a reservation for the parking lot 2 will be described. Please refer to FIGS. 1 to 3 for the configuration of the parking lot management system.

An employee who uses the parking lot, for example, uses the incoming terminal 61C to enter the employee ID and password into the parking lot management server device 10 to log in, register the vehicle number, and enter the telephone number associated with the employee ID in advance. (mobile phone number), select the period of use, and reserve a parking lot (reservation setting). Further, the parking lot management server device 10 may receive a reservation period extension operation from the employee's receiving terminal 61C to extend the reservation period (reservation change), for example.

Next, the operation of changing the presence of the employee database 22a through cooperation between the parking management server device 10 and the SNS server device 20 will be described with reference to the drawings. FIG. 4 is a flow chart schematically showing the operation of changing the presence of the employee database through cooperation between the parking lot management server device and the SNS server device in the parking lot management system according to the first embodiment. Please refer to FIGS. 1 to 3 for the configuration of the parking lot management system.

When a vehicle arrives at the entrance/exit of the parking lot 2, the parking lot management server device 10 acquires image data from the camera 50 that captures the vehicle number of the vehicle (step A1).

Next, the parking lot management server device 10 analyzes the acquired image data to recognize the vehicle number (step A2).

Next, the parking lot management server device 10 compares the recognized vehicle number with the vehicle number in the reservation database 12a, and when the vehicle numbers match and the conditions of the corresponding reservation information are satisfied, it is determined that there is a reservation. Then, the entry/exit gate 51 is opened/closed (step A3).

Next, when the parking lot management server device 10 determines that there is a reservation, it extracts the employee ID corresponding to the recognized vehicle number from the reservation database 12a (step A4).

Next, the parking lot management server device 10 transmits employee entrance/exit information including the extracted employee ID and information on entrance/exit to the SNS server device 20 (step A5).

Finally, when the SNS server device 20 receives the employee entrance/exit information (including employee ID and entrance/exit information) from the parking lot management server device 10, the employee ID and entrance/exit included in the employee entrance/exit information are The presence in the employee database 22a is changed according to the information regarding (step A6), and then the process ends.

Next, the operation when a call is made between the originating terminal and the receiving terminal will be described with reference to the drawings. FIG. 5 is a flowchart schematically showing the operation when a call is made between a calling terminal and a called terminal in the parking lot management system according to the first embodiment. Please refer to FIGS. 1 to 3 for the configuration of the parking lot management system.

First, the originating terminal 60 logs into the parking lot management server device 10 by the operation of the originator (step B1).

Next, the transmitting terminal 60 acquires the vehicle number by the caller's operation (character input, camera photography) (step B2).

Next, the calling terminal 60 transmits the call information including the vehicle number and the caller's telephone number to the parking lot management server device 10 by the operation of the caller (for example, the operation of the "call" dialog box) (step B3).

Next, when the parking lot management server device 10 receives the call information (including the vehicle number and the caller's telephone number) from the calling terminal 60, it corresponds to the vehicle number included in the call information based on the reservation database 12a. The employee ID is extracted (step B4).

Next, the parking lot management server device 10 transmits call information to the SNS server device 20 including the extracted employee ID and the caller's telephone number included in the call information from the calling terminal 60 (step B5). .

Next, when the SNS server device 20 receives the call information (including the employee ID and the caller's telephone number) from the parking lot management server device 10, the SNS server device 20 retrieves the presence of the employee ID included in the call information from the employee database 22a. (step B6).

Next, the SNS server device 20 transmits call information including the extracted contact information (for example, the extension telephone number of the receiving terminal 61A) and the caller telephone number included in the call information to the exchange 30 (step B7).

Next, when the exchange 30 receives the call information (contact, caller telephone number) from the SNS server device 20, the exchange 30 sends the call information to the receiving terminal (for example, 61A) related to the contact included in the call information. Send (step B8).

Next, when the receiving terminal (for example, 61A) receives the call information from the exchange 30, it transmits response information to the call information to the exchange 30 by the operation of the called party (step B9).

Finally, the exchange 30 receives the response information from the called terminal (eg, 61A) to connect the calling terminal 60 and the called terminal (eg, 61A) so as to be able to talk (step B10), and then terminates. do.

Next, the operation of calling a security guard from the parking lot management server device will be described with reference to the drawings. FIG. 6 is a flowchart schematically showing the operation of calling a security guard from the parking management server device in the parking management system according to the first embodiment. Please refer to FIGS. 1 to 3 for the configuration of the parking lot management system.

When a vehicle arrives at the entrance/exit of the parking lot 2, the parking lot management server device 10 acquires image data from the camera 50 that captures the vehicle number of the vehicle (step C1).

Next, the parking lot management server device 10 analyzes the acquired image data to recognize the vehicle number (step C2).

Next, the parking lot management server device 10 collates the recognized vehicle number with the vehicle number in the reservation database 12a, and the vehicle number does not match, or the vehicle number matches but the condition of the corresponding reservation information is satisfied. If not, it is determined that there is no reservation, and the entrance/exit gate 51 is not opened or closed (step C3).

Next, when the parking lot management server device 10 determines that there is no reservation, the security guard call information (including the caller's telephone number related to the parking lot management server device 10) for calling a security guard is sent to the SNS server device 20. (Step C4).

Next, when the SNS server device 20 receives security guard call information from the parking lot management server device 10 (including the caller's telephone number related to the parking lot management server device 10), the presence is determined based on the employee database 22a. Extract the contact information of the security guard who is on duty (step C5).

Next, the SNS server device 20 generates security guard call information including the extracted contact information and the caller's telephone number related to the parking management server device 10 included in the security guard call information from the parking management server device 10. is sent to the exchange 30 (step C6).

Next, when the exchange 30 receives the security guard call information (including the contact information and the caller's telephone number related to the parking lot management server device 10) from the SNS server device 20, the communication included in the security guard call information Security guard call information is transmitted to the previous called terminal (61D) (step C7).

Next, when receiving the security guard call information from the exchange 30, the receiving terminal (61D) transmits response information to the security guard call information to the exchange 30 by the operation of the called party (security guard) (step C8).

Next, upon receiving the response information from the called terminal (61D), the exchange 30 connects the parking lot management server apparatus 10 and the called terminal (61D) so that they can communicate (step C9).

Next, when the parking lot management server device 10 is connected to the incoming terminal (61D) of the guard via the switchboard 30, an automatic voice notifies that a vehicle without a reservation is about to enter the parking lot 2. The information is transmitted to the receiving terminal 61D of the guard (step C10).

Finally, the receiving terminal (61D) receives the automatic voice information from the parking lot management server device 10, reproduces the automatic voice information (step C11), and then terminates.

According to the first embodiment, the parking lot management server device 10 cooperates with the SNS server device 20, and according to the presence of the employee (parking lot user) in the employee database 22a in the SNS server device 20, the employee's incoming terminal is set. Since it is possible to select and connect to the calling terminal, it is possible to contribute to contacting users of the parking lot even during business hours.

Further, according to the first embodiment, by notifying the SNS server device 20 of the employee entrance/exit information including the employee ID and entrance/exit from the parking lot management server device 10, the presence of the employee in the employee database 22a in the SNS server device 20 is displayed. can be changed automatically.

Furthermore, according to the first embodiment, when a car that has not been reserved attempts to enter the entrance of the parking lot 2, the parking lot management server device 10 cooperates with the SNS server device 20, and the employee database 22a in the SNS server device 20 In accordance with the presence of the security guard who is going to work, the receiving terminal of the guard can be selected and the security guard who is currently working can be called from the parking lot management server device 10 by telephone.

[Embodiment 2]
A parking lot management system according to Embodiment 2 will be described with reference to the drawings. FIG. 7 is a block diagram schematically showing the configuration of the parking lot management system according to the second embodiment. FIG. 8 is a flow chart schematically showing the operation of changing the presence of the employee database through cooperation between the attendance management system and the SNS server device in the parking lot management system according to the second embodiment.

Embodiment 2 is a modified example of Embodiment 1, in which the SNS server device 20 and the attendance management system 70 are linked as means for automatically changing the presence of the employee database 22a in the SNS server device 20. (See FIG. 7). The attendance management system 70 may include, for example, an entrance/exit gate (not shown) installed at the entrance of the company. The attendance management system 70 acquires an employee ID of an employee at an entrance/exit gate (not shown) and manages attendance/leaving of the employee.

The attendance management system 70 acquires the employee ID of the employee at the entrance/exit gate (not shown) (step D1 in FIG. 8), and refers to the work status associated with the acquired employee ID to determine attendance/leaving (see FIG. 8). 8 step D2), the employee attendance information including the acquired employee ID and the information related to the determined attendance and attendance is transmitted to the SNS server device 20 (step D3 in FIG. 8). When the SNS server device 20 receives the employee attendance information (including the employee ID and information on attendance) from the attendance management system 70, the SNS server device 20 stores information in the employee database 22a according to the employee ID and information on attendance Change the presence (step D4 in FIG. 8). For example, if the information about attendance is "go to work", the presence is changed to "go to work". Other configurations and operations are the same as those of the first embodiment.

According to the second embodiment, as in the first embodiment, it is possible to contribute to contacting users of the parking lot even during work, and to acquire employee attendance and leaving information from the attendance management system 70, By acquiring the employee entry/exit information from the parking lot management server device 10, when the vehicle is in the parking lot (entered) but has left work, the employee's mobile phone is contacted instead of the extension phone of the office. be able to.

[Embodiment 3]
A parking lot management system according to Embodiment 3 will be described with reference to the drawings. FIG. 9 is a block diagram schematically showing the configuration of the parking lot management system according to the third embodiment.

Embodiment 3 is a modification of Embodiment 1, in which a message notification server device 80 is added so that message notification can be performed between the calling terminal 60, the receiving terminals 61A to 61D, and the parking lot management server device 10. . The message notification server device 80 can be connected to the parking lot management server device 10, the SNS server device 20, the calling terminal 60, and the receiving terminals 61A to 61D via the network 40 so as to be communicable. When the message notification server device 80 receives a message (including the contact of the caller and the contact of the callee) from the caller, it transmits the message to the callee. The originating terminal 60 and the terminating terminals 61A to 61D may use, for example, a message application such as Teams or an SMS (Short Message Service) message application. Other configurations and operations are the same as those of the first embodiment. Also, the third embodiment may be applied to the second embodiment.

Next, a parking lot management system according to Embodiment 3 will be described.

First, the operation of message communication between the originating terminal and the receiving terminal will be described with reference to the drawings. FIG. 10 is a flow chart schematically showing an operation when message communication is performed between a calling terminal and a called terminal in the parking lot management system according to the third embodiment. Please refer to FIG. 9 for the configuration of the parking lot management system.

First, the calling terminal 60 logs into the parking lot management server device 10 according to the caller's operation (step E1).

Next, the calling terminal 60 acquires the vehicle number by the caller's operation (character input, camera photography) (step E2).

Next, the transmission terminal 60 transmits a message including the vehicle number and the caller's contact information to the parking lot management server device 10 by the caller's operation (for example, character input, operation of the "message transmission" dialog box). (Step E3).

Next, when the parking lot management server device 10 receives the message (including the vehicle number and the contact information of the sender) from the transmission terminal 60, based on the reservation database 12a, the parking lot management server device 10 Extract the ID (step E4).

Next, the parking management server device 10 transmits a message to the SNS server device 20 including the extracted employee ID and the caller's contact information included in the message from the calling terminal 60 (step E5).

Next, when the SNS server device 20 receives the message (including the employee ID and the sender's contact information) from the parking lot management server device 10, the SNS server device 20 selects from the employee database 22a according to the presence of the employee ID included in the message. Then, the destination contact is extracted (step E6).

Next, the SNS server device 20 transmits a message including the extracted destination contact (for example, the contact of the receiving terminal 61C) and the source contact included in the message to the message notification server device 80. (Step E7).

Next, when the message notification server device 80 receives a message (including the destination contact and the source contact) from the SNS server device 20, the receiving terminal (for example, , 61C) (step E8).

Next, when receiving the message from the message notification server device 80, the receiving terminal (for example, 61C) displays the message by the operation of the receiving party (step E9).

Next, when the receiving terminal (for example, 61C) transmits a reply message to the transmitting terminal 60, the receiving terminal creates a reply message and transmits it to the message notification server device 80 (step E10).

Next, when the message notification server device 80 receives the reply message from the called terminal (eg, 61C), it transmits the reply message to the calling terminal 60 (step E11).

Next, when receiving the reply message from the message notification server device 80, the calling terminal 60 displays the reply message by the caller's operation (step E12), and then terminates.

Next, the operation of transmitting a parking reservation completion message from the parking management server device to the receiving terminal will be described with reference to the drawings. FIG. 11 is a flowchart schematically showing the operation of transmitting a parking reservation end message from the parking management server device to the receiving terminal in the parking management system according to the third embodiment.

First, the parking lot management server device 10 extracts an employee ID whose use time has expired (or a predetermined time before) based on the reservation database 12a (step F1).

Next, the parking lot management server device 10 transmits a termination message including the extracted employee ID to the SNS server device 20 (step F2). Here, the end message is a message notifying that the usage time of the parking lot 2 has ended.

Next, when the SNS server device 20 receives the termination message (including the employee ID) from the parking lot management server device 10, the SNS server device 20, from the employee database 22a, selects the destination corresponding to the presence of the employee ID included in the termination message. Extract contacts (step F3).

Next, the SNS server device 20 transmits a termination message including the extracted destination contact information (for example, the contact information of the receiving terminal 61C) to the message notification server device 80 (step F4).

Next, when the message notification server device 80 receives the termination message (including the destination contact) from the SNS server device 20, the receiving terminal (for example, 61C) associated with the destination contact included in the termination message is sent to the message notification server device 80. (Step F5).

Finally, when the receiving terminal (for example, 61C) receives the end message from the message notification server device 80, it displays the end message by the callee's operation (step F6), and then terminates.

The parking lot management server device 10 may receive a visitor reservation operation from the incoming call terminal 61C of the employee to reserve a parking lot for the visitor. By registering the vehicle number of the visitor when reserving the parking lot for the visitor, the visitor can enter the parking lot. Further, when a visitor enters, the parking lot management server device 10 may notify the contact of the reserved employee of the visitor's entry through the SNS server device 20 (visitor entry). For example, the parking lot management server device 10 performs a process of setting a reservation by associating the visitor's vehicle number with the employee's employee ID in the reservation database 12a by operating the employee's terminal. When the vehicle having the vehicle number of the visitor enters the parking lot 2, the parking lot management server device 10 extracts the employee ID corresponding to the vehicle number of the visitor from the reservation database 12a, and stores the visitor including the extracted employee ID. A process of transmitting person entry information to the SNS server device 20 is performed. The SNS server device 20 extracts the incoming contact information corresponding to the current presence of the employee ID of the visitor entry information from the employee database 22a, and sends the visitor entry information including the extracted incoming contact information to the message notification server. Processing for transmission to the device 80 is performed. When the message notification server device 80 receives the visitor entry information from the SNS server device 20, the message notification server device 80 performs processing for transmitting the visitor entry information to the receiving terminal of the destination contact of the visitor entry information.

Also, since the employee ID and the time of entering and leaving the parking lot can be checked here, the employee may be notified and billed for the cost corresponding to the usage time of the parking lot. For example, the parking lot management server device 10 calculates the parking fee based on the usage time of the reservation database 12a, and sends the SNS server device 20 the fee billing information including the calculated parking fee and the corresponding employee ID. Do the sending process. The SNS server device 20 extracts the destination contact corresponding to the current presence of the employee ID in the expense claim information from the employee database 22a, and charges the fee including the extracted destination contact and the parking fee. A process of transmitting information to the message notification server device 80 is performed. When the message notification server device 80 receives the billing information from the SNS server device 20, the message notification server device 80 performs a process of transmitting the billing information to the receiving terminal of the destination contact of the billing information.

According to Embodiment 3, as in Embodiment 1, it is possible to contribute to contacting users of the parking lot even during work, and to communicate with employees who parked in the parking lot 2 in a more appropriate manner. can take.

[Embodiment 4]
A parking lot management system according to Embodiment 4 will be described with reference to the drawings. FIG. 12 is a block diagram schematically showing the configuration of the parking lot management system according to the fourth embodiment.

The parking lot management system 1 is a system for managing parking lots (see FIG. 12). The parking lot management system 1 includes a parking lot management server device 10 , an SNS server device 20 and an exchange 30 .

The parking lot management server device 10 stores a reservation database 12a organized by associating employee IDs and vehicle numbers with respect to parking lot reservations. When the parking lot management server device 10 receives the call information including the caller contact information and the vehicle number from the transmission terminal 60, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database 12a. The call information including the employee ID and the caller's contact information is transmitted to the SNS server device 20 .

The SNS server device 20 is communicably connected to the parking management server device 10 and stores an employee database 22a. The employee database 22a is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences. When receiving the call information from the parking lot management server device 10, the SNS server device 20 extracts, from the employee database 22a, the call destination contact corresponding to the current presence of the employee ID of the call information, and extracts the extracted call. Send call information to switch 30, including the destination contact and the originating contact.

The exchange 30 is communicably connected to the SNS server device 20 . Upon receiving the call information from the SNS server device 20, the exchange 30 transmits the call information to the receiving terminal (for example, 61C) of the destination contact of the call information, and the receiving terminal (for example, 61C) responds to the call information. By receiving the response information, the originating terminal 60 and the terminating terminal (for example, 61C) are connected for communication.

According to the fourth embodiment, the parking lot management server device 10 cooperates with the SNS server device 20, and according to the presence of the employee (parking lot user) in the employee database 22a in the SNS server device 20, the employee's incoming terminal is set. Since it is possible to select and connect to the calling terminal, it is possible to contribute to contacting users of the parking lot even during business hours.

The parking lot management server device and the SNS server device according to Embodiments 1 to 4 can be configured by so-called hardware resources (information processing device, computer), and the configuration illustrated in FIG. 13 is used. be able to. For example, hardware resource 100 includes processor 101 , memory 102 , network interface 103 , etc. interconnected by internal bus 104 .

Note that the configuration shown in FIG. 13 is not intended to limit the hardware configuration of the hardware resource 100 . The hardware resource 100 may include hardware not shown (for example, an input/output interface). Alternatively, the number of units such as the processors 101 included in the device is not limited to the illustration in FIG. For the processor 101, for example, a CPU (Central Processing Unit), MPU (Micro Processor Unit), GPU (Graphics Processing Unit), or the like can be used.

For the memory 102, for example, RAM (Random Access Memory), ROM (Read Only Memory), HDD (Hard Disk Drive), SSD (Solid State Drive), etc. can be used.

For the network interface 103, for example, a LAN (Local Area Network) card, network adapter, network interface card, or the like can be used.

The functions of the hardware resource 100 are implemented by the processing modules described above. The processing module is implemented by the processor 101 executing a program stored in the memory 102, for example. Also, the program can be downloaded via a network or updated using a storage medium storing the program. Furthermore, the processing module may be realized by a semiconductor chip. In other words, the functions performed by the above processing modules may be realized by executing software in some kind of hardware.

Some or all of the above embodiments may also be described in the following appendices, but are not limited to the following.

[Appendix 1]
a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations;
an SNS server device communicably connected to the parking lot management server device and storing an employee database;
a switch communicably connected to the SNS server device;
A parking lot management system comprising:
The employee database is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences,
When the parking lot management server device receives the call information including the caller contact information and the vehicle number from the calling terminal, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database. It is configured to perform a process of transmitting call information including the employee ID and the caller contact to the SNS server device,
When the SNS server device receives the call information from the parking lot management server device, the SNS server device extracts the destination contact corresponding to the current presence of the employee ID of the call information from the employee database, and extracts transmitting call information including the destination contact and the originating contact to the exchange,
When the exchange receives the call information from the SNS server device, the exchange transmits the call information to the receiving terminal of the destination contact of the call information, and receives response information to the call information from the receiving terminal. configured to perform a process of connecting the calling terminal and the called terminal so as to be able to talk,
Parking management system.
[Appendix 2]
further comprising a message notification server device;
Further, when the SNS server device receives a message containing the caller's contact information and the vehicle number from the transmission terminal, the employee ID corresponding to the vehicle number of the message is extracted from the reservation database, and the extracted employee configured to perform a process of sending a message including an ID and the source contact to the SNS server device;
Further, when the SNS server device receives the message from the parking lot management server device, the SNS server device extracts the destination contact corresponding to the current presence of the employee ID of the message from the employee database, and extracts transmitting a message including the destination contact and the originating contact to the message notification server device;
When the message notification server device receives the message from the SNS server device, the message notification server device is configured to perform a process of transmitting the message to the receiving terminal of the destination contact of the message.
The parking lot management system according to Appendix 1.
[Appendix 3]
Further comprising a camera installed to photograph the entrance and exit of the parking lot,
The parking lot management server device further acquires image data showing the vehicle number from the camera, analyzes the image data to recognize the vehicle number, recognizes the recognized vehicle number and the reservation When it is determined that there is a reservation by comparing with the vehicle number in the database, the employee ID corresponding to the recognized vehicle number is extracted from the reservation database, and the extracted employee ID and entrance/exit related information is configured to perform a process of transmitting employee entry/exit information including information to the SNS server device,
When the SNS server device receives the employee entrance/exit information from the parking lot management server device, the SNS server device further stores the employee database in the corresponding employee database according to the employee ID and the entrance/exit information of the employee entrance/exit information. configured to perform processing to change the presence of the employee ID,
The parking lot management system according to appendix 1 or 2.
[Appendix 4]
The parking lot management server device further compares the recognized vehicle number with the vehicle number in the reservation database, and when it determines that there is no reservation, the transmission source contact information related to the parking lot management server device is configured to perform a process of transmitting security guard call information including to the SNS server device,
Further, when the SNS server device receives the security guard call information from the parking lot management server device, the SNS server device extracts the contact information of the security guard who is present for work based on the employee database, and extracts the extracted security guard. and the transmission source contact information related to the parking management server device included in the security guard call information to the switchboard,
When the exchange receives the security guard call information from the SNS server device, the exchange transmits the security guard call information to the receiving terminal of the contact of the security guard in the security guard call information, and configured to perform a process of connecting the parking lot management server device and the receiving terminal of the security guard so as to be able to communicate by receiving response information to the call information;
The parking lot management server device further outputs automatic voice information notifying that a vehicle without a reservation is about to enter the parking lot when a call is connected to the incoming terminal of the security guard via the switchboard. It is configured to perform processing for transmitting to the receiving terminal of the security guard,
The parking lot management system according to appendix 3.
[Appendix 5]
further comprising an attendance management system configured to acquire an employee ID at an entrance/exit gate and manage the attendance and departure of employees;
The attendance management system is configured to perform a process of transmitting employee attendance information including an employee ID acquired at the entrance/exit gate and information related to attendance and attendance to the SNS server device,
Further, when the SNS server device receives the employee attendance information from the attendance management system, the SNS server device detects the presence of the employee ID in the corresponding employee database according to the employee ID of the employee attendance information and the information related to the attendance. configured to take action to change,
5. The parking management system according to any one of Appendices 1 to 4.
[Appendix 6]
The parking lot management server device further extracts an employee ID at the end of the reservation or a predetermined time before the reservation based on the reservation database, and transmits a termination message including the extracted employee ID to the SNS server device. configured to do
Further, when the SNS server device receives the termination message from the parking management server device, the SNS server device extracts, from the employee database, a destination contact corresponding to the presence of the employee ID included in the termination message, configured to perform a process of transmitting a termination message including the extracted destination contact to the message notification server device;
The message notification server device is further configured to, when receiving the end message from the SNS server device, transmit the end message to the receiving terminal of the destination contact of the end message.
The parking lot management system according to appendix 2.
[Appendix 7]
The parking lot management server device is further configured to set or change the reservation in the reservation database by operating the terminal of the employee,
7. The parking lot management system according to any one of Appendices 1 to 6.
[Appendix 8]
The parking lot management server device further performs a process of setting a reservation by associating the visitor's vehicle number with the employee's employee ID in the reservation database through the operation of the employee's terminal. When the vehicle with the vehicle number enters the parking lot, the employee ID corresponding to the vehicle number of the visitor is extracted from the reservation database, and the visitor entrance information including the extracted employee ID is sent to the SNS server. configured to perform processing for transmission to a device;
The SNS server device extracts the call destination contact corresponding to the current presence of the employee ID of the visitor entrance information from the employee database, and extracts the call destination contact including the extracted call destination contact. configured to perform a process of transmitting information to the message notification server device;
The message notification server device is configured to, when receiving the visitor entrance information from the SNS server device, perform processing for transmitting the visitor entrance information to the receiving terminal of the destination contact of the visitor entrance information. ing,
The parking lot management system according to appendix 2.
[Appendix 9]
The parking management server device further calculates a parking fee based on the reservation database, and transmits expense claim information including the calculated parking fee and the corresponding employee ID to the SNS server device. configured to process
The SNS server device further extracts a destination contact corresponding to the current presence of the employee ID of the expense billing information from the employee database, and stores the extracted destination contact and the parking fee. to the message notification server device, and
When the message notification server device receives the billing information from the SNS server device, the message notification server device is configured to perform a process of transmitting the billing information to the receiving terminal of the destination contact of the billing information.
The parking lot management system according to appendix 2.
[Appendix 10]
a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations;
an SNS server device communicably connected to the parking lot management server device and storing an employee database;
a switch communicably connected to the SNS server device;
A parking lot management method for managing the parking lot using a parking lot management system comprising
The employee database is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences,
In the parking lot management server device, when call information including the caller contact information and the vehicle number is received from the calling terminal, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database. a step of transmitting call information including the employee ID and the caller contact to the SNS server device;
In the SNS server device, when the call information is received from the parking management server device, the call destination contact corresponding to the current presence of the employee ID of the call information is extracted from the employee database, and extracted. sending call information to the switch, including the called contact and the originating contact;
In the exchange, when the call information is received from the SNS server device, the call information is transmitted to the terminating terminal of the destination contact of the call information, and response information to the call information is received from the terminating terminal. connecting the calling terminal and the called terminal so as to be able to communicate;
parking management methods, including;

It should be noted that each disclosure of the above patent documents is incorporated herein by reference and can be used as the basis or part of the present invention as necessary. Within the framework of the entire disclosure of the present invention (including claims and drawings), modifications and adjustments of the embodiments and examples are possible based on the basic technical concept thereof. Also, various combinations or selections of various disclosure elements (including each element of each claim, each element of each embodiment or example, each element of each drawing, etc.) within the framework of the full disclosure of the present invention (if necessary not selected) is possible. That is, the present invention naturally includes various variations and modifications that can be made by those skilled in the art according to the entire disclosure including the claims and drawings and the technical idea. Also, with regard to numerical values and numerical ranges described in this application, it is assumed that any intermediate values, sub-numerical values and sub-ranges thereof are described even if not specified. Furthermore, each disclosure item of the above-cited document can be used in combination with the items described in this document as part of the disclosure of the present invention in accordance with the spirit of the present invention, if necessary. are considered to be included in (belong to) the disclosure of the present application.

1 parking lot management system 2 parking lot 10 parking lot management server device 11 communication unit 12 storage unit 12a reservation database 13 control unit 20 SNS server device 21 communication unit 22 storage unit 22a employee database 23 control unit 30 exchange 40 network 50 camera 51 input Exit Gate 60 Originating Terminal 61A-61D Receiving Terminal 70 Attendance Management System 80 Message Notification Server Device 100 Hardware Resources 101 Processor 102 Memory 103 Network Interface 104 Internal Bus

Claims (10)

a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations;
an SNS server device communicably connected to the parking lot management server device and storing an employee database;
a switch communicably connected to the SNS server device;
A parking lot management system comprising:
The employee database is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences,
When the parking lot management server device receives the call information including the caller contact information and the vehicle number from the calling terminal, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database. It is configured to perform a process of transmitting call information including the employee ID and the caller contact to the SNS server device,
When the SNS server device receives the call information from the parking lot management server device, the SNS server device extracts the destination contact corresponding to the current presence of the employee ID of the call information from the employee database, and extracts transmitting call information including the destination contact and the originating contact to the exchange,
When the exchange receives the call information from the SNS server device, the exchange transmits the call information to the receiving terminal of the destination contact of the call information, and receives response information to the call information from the receiving terminal. configured to perform a process of connecting the calling terminal and the called terminal so as to be able to talk,
Parking management system. further comprising a message notification server device;
Further, when the SNS server device receives a message containing the caller's contact information and the vehicle number from the transmission terminal, the employee ID corresponding to the vehicle number of the message is extracted from the reservation database, and the extracted employee configured to perform a process of sending a message including an ID and the source contact to the SNS server device;
Further, when the SNS server device receives the message from the parking lot management server device, the SNS server device extracts the destination contact corresponding to the current presence of the employee ID of the message from the employee database, and extracts transmitting a message including the destination contact and the originating contact to the message notification server device;
When the message notification server device receives the message from the SNS server device, the message notification server device is configured to perform a process of transmitting the message to the receiving terminal of the destination contact of the message.
The parking lot management system according to claim 1. Further comprising a camera installed to photograph the entrance and exit of the parking lot,
The parking lot management server device further acquires image data showing the vehicle number from the camera, analyzes the image data to recognize the vehicle number, recognizes the recognized vehicle number and the reservation When it is determined that there is a reservation by comparing with the vehicle number in the database, the employee ID corresponding to the recognized vehicle number is extracted from the reservation database, and the extracted employee ID and entrance/exit related information is configured to perform a process of transmitting employee entry/exit information including information to the SNS server device,
When the SNS server device receives the employee entrance/exit information from the parking lot management server device, the SNS server device further stores the employee database in the corresponding employee database according to the employee ID and the entrance/exit information of the employee entrance/exit information. configured to perform processing to change the presence of the employee ID,
The parking lot management system according to claim 1 or 2. The parking lot management server device further compares the recognized vehicle number with the vehicle number in the reservation database, and when it determines that there is no reservation, the transmission source contact information related to the parking lot management server device is configured to perform a process of transmitting security guard call information including to the SNS server device,
Further, when the SNS server device receives the security guard call information from the parking lot management server device, the SNS server device extracts the contact information of the security guard who is present for work based on the employee database, and extracts the extracted security guard. and the transmission source contact information related to the parking management server device included in the security guard call information to the switchboard,
When the exchange receives the security guard call information from the SNS server device, the exchange transmits the security guard call information to the receiving terminal of the contact of the security guard in the security guard call information, and configured to perform a process of connecting the parking lot management server device and the receiving terminal of the security guard so as to be able to communicate by receiving response information to the call information;
The parking lot management server device further outputs automatic voice information notifying that a vehicle without a reservation is about to enter the parking lot when a call is connected to the incoming terminal of the security guard via the switchboard. It is configured to perform processing for transmitting to the receiving terminal of the security guard,
The parking lot management system according to claim 3. further comprising an attendance management system configured to acquire an employee ID at an entrance/exit gate and manage the attendance and departure of employees;
The attendance management system is configured to perform a process of transmitting employee attendance information including an employee ID acquired at the entrance/exit gate and information related to attendance and attendance to the SNS server device,
Further, when the SNS server device receives the employee attendance information from the attendance management system, the SNS server device detects the presence of the employee ID in the corresponding employee database according to the employee ID of the employee attendance information and the information related to the attendance. configured to take action to change,
The parking lot management system according to any one of claims 1 to 4. The parking lot management server device further extracts an employee ID at the end of the reservation or a predetermined time before the reservation based on the reservation database, and transmits a termination message including the extracted employee ID to the SNS server device. configured to do
Further, when the SNS server device receives the termination message from the parking management server device, the SNS server device extracts, from the employee database, a destination contact corresponding to the presence of the employee ID included in the termination message, configured to perform a process of transmitting a termination message including the extracted destination contact to the message notification server device;
The message notification server device is further configured to, when receiving the end message from the SNS server device, transmit the end message to the receiving terminal of the destination contact of the end message.
The parking lot management system according to claim 2. The parking lot management server device is further configured to set or change the reservation in the reservation database by operating the terminal of the employee,
The parking lot management system according to any one of claims 1 to 6. The parking lot management server device further performs a process of setting a reservation by associating the visitor's vehicle number with the employee's employee ID in the reservation database through the operation of the employee's terminal. When the vehicle with the vehicle number enters the parking lot, the employee ID corresponding to the vehicle number of the visitor is extracted from the reservation database, and the visitor entrance information including the extracted employee ID is sent to the SNS server. configured to perform processing for transmission to a device;
The SNS server device extracts the call destination contact corresponding to the current presence of the employee ID of the visitor entrance information from the employee database, and extracts the call destination contact including the extracted call destination contact. configured to perform a process of transmitting information to the message notification server device;
The message notification server device is configured to, when receiving the visitor entrance information from the SNS server device, perform processing for transmitting the visitor entrance information to the receiving terminal of the destination contact of the visitor entrance information. ing,
The parking lot management system according to claim 2. The parking management server device further calculates a parking fee based on the reservation database, and transmits expense claim information including the calculated parking fee and the corresponding employee ID to the SNS server device. configured to process
The SNS server device further extracts a destination contact corresponding to the current presence of the employee ID of the expense billing information from the employee database, and stores the extracted destination contact and the parking fee. to the message notification server device, and
When the message notification server device receives the billing information from the SNS server device, the message notification server device is configured to perform a process of transmitting the billing information to the receiving terminal of the destination contact of the billing information.
The parking lot management system according to claim 2. a parking lot management server device that stores a reservation database organized by associating employee IDs and vehicle numbers with respect to parking lot reservations;
an SNS server device communicably connected to the parking lot management server device and storing an employee database;
a switch communicably connected to the SNS server device;
A parking lot management method for managing the parking lot using a parking lot management system comprising
The employee database is organized by associating employee IDs, current presences, and destination contacts corresponding to each of a plurality of types of presences,
In the parking lot management server device, when call information including the caller contact information and the vehicle number is received from the calling terminal, the employee ID corresponding to the vehicle number of the call information is extracted from the reservation database. a step of transmitting call information including the employee ID and the caller contact to the SNS server device;
In the SNS server device, when the call information is received from the parking management server device, the call destination contact corresponding to the current presence of the employee ID of the call information is extracted from the employee database, and extracted. sending call information to the switch, including the called contact and the originating contact;
In the exchange, when the call information is received from the SNS server device, the call information is transmitted to the terminating terminal of the destination contact of the call information, and response information to the call information is received from the terminating terminal. connecting the calling terminal and the called terminal so as to be able to communicate;
parking management methods, including;

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