JP7217104B2 - management system - Google Patents

Description

The present invention relates to a parcel storage device, and more particularly to a parcel storage device capable of storing parcels delivered by a deliverer, a delivery management system capable of using the parcel storage device, and a parcel management program usable by the parcel storage device. Regarding.

With the increase in the use of online shopping and the increase in double-income and single-person households, the number of cases of redelivery of parcels is increasing. The increase in redeliveries has also become a social problem. As one of the solutions to this problem, it is expected that luggage storage devices capable of storing packages such as parcels for home delivery will be popularized in detached houses.

Japanese Unexamined Patent Application Publication No. 2017-136108

In order to popularize luggage storage devices in single-family homes, a technique is required to improve user convenience while sufficiently ensuring the security of the luggage storage device.

The present invention has been made in view of such problems, and its object is to provide a technique for improving the security and convenience of luggage storage devices.

In order to solve the above problems, a luggage storage device according to one aspect of the present invention is a luggage storage device for storing luggage, comprising: a storage portion for storing the luggage; and an opening for taking the luggage in and out of the storage portion. and a two-dimensional code affixed to the luggage storage device. The two-dimensional code consists of identification information for identifying the luggage storage device and an address for specifying an access destination to be accessed in order to register information about the luggage storage device in an information management server that manages information about the luggage storage device. including information.

Another aspect of the invention relates to a management system. This management system includes a luggage storage device, an information management server, and a terminal of the user of the luggage storage device. The user's terminal includes a user terminal imaging device for imaging a two-dimensional code, an analysis unit for reading information contained in the two-dimensional code imaged by the user terminal imaging device, and an address read by the analysis unit. A user terminal communication unit for accessing an access destination specified by information, and an information transmission unit for transmitting information about the luggage storage device to the access destination. The information management server includes a database storing a plurality of pieces of identification information for identifying each of a plurality of luggage storage devices, a reception unit for receiving information on the luggage storage device used by the user from the user's terminal, and a reception unit. a registration unit for registering information on the received luggage storage device in a database in association with identification information for identifying the luggage storage device.

Another aspect of the invention is a two-dimensional code. This two-dimensional code is a two-dimensional code affixed to the product, and includes identification information for identifying the product and access information to be accessed in order to register information about the product in the information management server that manages the information about the product. and address information for specifying the destination.

Yet another aspect of the invention is an article of manufacture. This product is characterized in that the above two-dimensional code is attached.

Any combination of the above constituent elements, and any conversion of expressions of the present invention into methods, devices, systems, recording media, computer programs, etc. are also effective as embodiments of the present invention.

ADVANTAGE OF THE INVENTION According to this invention, the technique which improves the security property and convenience of a luggage|baggage storage apparatus can be provided.

It is a figure which shows the structure of the delivery management system which concerns on 1st Embodiment. 1 is a perspective view of a luggage storage device according to a first embodiment; FIG. 1 is a perspective view of a luggage storage device according to a first embodiment; FIG. 1 is a perspective view of a luggage storage device according to a first embodiment; FIG. It is a figure which shows the structure of the operation display unit which concerns on 1st Embodiment. It is a figure which shows the functional structure of the luggage storage apparatus which concerns on 1st Embodiment. 4 is a flowchart showing procedures of a package management method according to the first embodiment; 4 is a flowchart showing procedures of a package management method according to the first embodiment; FIG. 9 is a flow chart showing details of authentication processing in step S130 in the flow chart shown in FIG. 8. FIG. FIG. 9 is a flowchart showing details of status update processing in step S160 in the flowchart shown in FIG. 8. FIG. FIG. 8 is a flow chart showing details of a consignment reception process in step S200 in the flow chart shown in FIG. 7; FIG. 4 is a flowchart showing procedures of a package management method according to the first embodiment; FIG. 8 is a flow chart showing the details of the pickup process in step S300 in the flow chart shown in FIG. 7; FIG. FIG. 8 is a flow chart showing the details of the multiple consignment reception process of step S400 in the flow chart shown in FIG. 7. FIG. It is a figure which shows the structure of the delivery management system which concerns on 2nd Embodiment. It is a perspective view of the luggage storage device according to the second embodiment. FIG. 13 illustrates a functional configuration of a manufacturer's terminal according to the second embodiment; FIG. It is a figure which shows the functional structure of the information management server based on 2nd Embodiment. It is a figure which shows the functional structure of the delivery management server which concerns on 2nd Embodiment. FIG. 10 is a diagram showing the configuration of a user terminal according to the second embodiment; FIG. FIG. 10 is a diagram showing the configuration of a deliverer terminal according to the second embodiment; FIG. 9 is a flow chart showing the procedure of a package management method according to the second embodiment; 9 is a flow chart showing the procedure of a package management method according to the second embodiment; 9 is a flow chart showing the procedure of a package management method according to the second embodiment; 9 is a flow chart showing the procedure of a package management method according to the second embodiment;

[First embodiment]
FIG. 1 shows the configuration of a delivery management system according to the first embodiment. The delivery management system 1 includes a package storage device 100 for storing packages and posted items delivered by a delivery person, a user terminal 200 used by a user of the package storage device 100, and a delivery person who delivers the package. It comprises a deliverer terminal 300 to be used, a delivery management server 400 for managing package delivery, and the Internet 2, which is an example of communication means for communicating between these devices.

The luggage storage device 100 is installed in a user's residence or the like, and is a device for temporarily storing delivered luggage when the user is absent. As a result, the user can receive the delivered parcel even when he or she is out of the office, thereby improving convenience for the user. In addition, since the delivery person can deliver the package even when the user is absent, the labor and cost required for redelivery can be greatly reduced.

Since the luggage storage device 100 is installed outside the user's residence so that the delivery person can store the luggage, people other than the delivery person can also access the luggage storage device 100. put away. Therefore, it is necessary to take measures to prevent the luggage storage device 100 from being illegally operated and the luggage stored inside taken out.

In order to solve such a problem, the baggage storage apparatus 100 of the present embodiment is configured so that when baggage is stored in the storage section for storing the baggage, the storage section must enter a preset personal identification number. An opening/closing part for opening/closing the opening of the door is locked so that it cannot be opened, and when an operation for opening the opening/closing part is performed, an image of a person who performed the operation is imaged by an imaging device. As a result, it is possible to improve the security of the luggage storage device 100 and prevent the luggage from being illegally taken out. In addition, since it is possible to provide the luggage storage device 100 with high security that users can use with peace of mind, it is possible to promote the popularization of the luggage storage device 100 .

2 to 4 are perspective views of the luggage storage device 100 according to the first embodiment. 2 shows the state with the outer door closed, FIG. 3 shows the state with the outer door open, and FIG. 4 shows the state with the outer door and the two inner doors open. The luggage storage device 100 is left at the entrance or built into the gatepost. The luggage storage device 100 of this embodiment has a function of a home delivery box and a function of a mailbox.

The luggage storage device 100 includes a box main body 10, a partition 20, an extraction door 22, a luggage door 26, a posting door 28, an outer door 30, and a functional unit 40. - 特許庁Hereinafter, the side on which the outer door 30 is provided with respect to the box body 10 will be described as the front side.

The box body 10 is formed in the shape of a square box with an open front surface. The box body 10 includes a top plate 11 , a bottom plate 12 , a right side plate 13 , a left side plate 14 and a back plate 15 .

The partition 20 is a plate-like member that divides the interior of the box body 10 vertically, specifically, into an upper posted article storage section 52 and a lower luggage storage section 54 .

The take-out door 22 is attached to the box body 10 so as to open to the right in this example, and opens and closes a take-out port (opening) 52 a for taking out posted items from the posted item storage section 52 . The outlet 52 a is defined by the functional unit 40 , the right side plate 13 , the left side plate 14 and the partition 20 .

The first lock portion 23 is fixed to the take-out door 22 . The first lock portion 23 locks and unlocks the take-out door 22 based on instructions from a control device (described later).

The luggage door 26 is attached to the box body 10 so as to open to the right in this example, and opens and closes a loading/unloading port (opening) 54a for taking luggage in and out of the luggage storage section 54 . The loading/unloading port 54 a is defined by the partition 20 , the right side plate 13 , the left side plate 14 and the bottom plate 12 .

The second lock part 27 is fixed to the cargo door 26 . The second lock part 27 locks and unlocks the baggage door 26 based on instructions from a control device (described later).

A drop-in slot (not shown) is a forward-opening drop-in slot defined by top plate 11 , right side plate 13 , left side plate 14 and functional unit 40 . In order to deter the theft of a posted article, the mailbox is formed in a size that only a fingertip can enter, for example.

The mailing door 28 is a door that covers the mailing port from the outside, and is attached to the box body 10 so as to open upward.

The functional unit 40 includes an imaging unit 42 , an operation display unit 44 , a speaker 41 and a microphone 43 . The image capturing unit 42 captures an image of the person who has performed the operation to open the take-out door 22 or the luggage door 26 . The operation display unit 44 includes a configuration such as buttons for receiving operation inputs. The speaker 41 and the microphone 43 are used by a delivery person who intends to deliver a package to the package storage device 100 to communicate with the user's user terminal 200 or the like, as will be described later.

The imaging unit 42 is provided near the operation display unit 44 in order to clearly image the face of the person operating the operation display unit 44, and its direction, angle of view, focal length, etc. are adjusted. Thus, even if the luggage storage device 100 is illegally operated, the face of the person who operated it can be recorded as evidence, so that the security of the luggage storage device 100 can be improved.

The outer door 30 is a door for covering at least the imaging unit 42, and is attached to the box body 10 so as to open to the right in this example. If the image pickup unit 42 is always exposed, neighboring residents will feel uncomfortable as if they are being monitored.

The outer door 30 is also preferably configured to cover the cargo door 26 in addition to the imaging unit 42 . In this case, the outer door 30 must be opened in order to load or unload the load from/to the load storage section 54 , and therefore the imaging unit 42 is inevitably not covered by the outer door 30 . Therefore, the image of the person performing the operation for opening the luggage door 26 can be reliably captured.

Further, the outer door 30 is preferably configured to cover the operation display unit 44 in addition to the imaging unit 42 . In this case, since the operation display unit 44 is protected by the outer door 30 from being exposed to direct sunlight and wind and rain, deterioration is suppressed.

In the illustrated example, the outer door 30 is configured to cover the imaging unit 42 , the operation display unit 44 and the baggage storage section 54 . Further, when the outer door 30 is closed, the unloading door 22 and the cargo door 26 are also closed.

The image pickup unit 42 captures the package delivered by the deliverer (hereinafter also referred to as "delivery item") or the package collected by the deliverer (hereinafter also referred to as "collected package") stored in the package storage unit 54. Alternatively, when an operation is performed to open the luggage door 26 or the take-out door 22 in order to prevent the posted items from the posted item storage section 52 from being illegally taken out, the operation is performed. Take an image of a person.

In this embodiment, the imaging unit 42 is caused to start imaging when the operation display unit 44 is operated to open the take-out door 22 or the luggage door 26 . As a result, not only when the user or the delivery person tries to open the take-out door 22 or the cargo door 26, but also when a third party who illegally attempts to take out the cargo tries to open the take-out door 22 or the cargo door 26 can also be imaged and recorded by the imaging unit 42, so that the security of the luggage storage device 100 can be further improved.

FIG. 5 shows the configuration of the operation display unit 44 according to the first embodiment. The operation display unit 44 is provided with a plurality of buttons and a plurality of indicators indicating the state of the luggage storage device 100. FIG.

Buttons provided on the operation display unit 44 include, for example, a "start" button that is used by the deliverer to start processing for delivery or collection, and a "start" button for the deliverer to start processing for delivery or collection. A "collection" button for waiting for collection, and an unlocking operation button for entering a set number or password for unlocking the first lock 23 of the take-out door 22 or the second lock 27 of the cargo door 26. , a “confirm” button for confirming the operation, and a “door” button which is a user button operated by the user to open the take-out door 22 or the cargo door 26 . These buttons have a built-in illumination such as an LED that functions as a presentation unit that presents operable buttons in a visually identifiable manner, and the control device controls on/off of the illumination. The illumination of the buttons for which the control device accepts the operation input is turned on, and the illumination of the buttons which do not accept the operation input is turned off.

The indicators provided in the operation display unit 44 are, for example, "calling" indicating that the luggage storage device 100 is calling the user terminal 200, "error" for notifying the occurrence of an error, and "Waiting for collection" indicating that the stored cargo is waiting for collection; "Locked" and "Unlocked" symbol marks indicating the locked/unlocked state of the second lock front portion 27, "Posted item storage" mark indicating that the posted item is stored in the posted item storage unit 52, It includes a "baggage storing" mark indicating that luggage is stored in the luggage storage section 54. FIG. These indicators also have built-in lights such as LEDs, and the ON/OFF states of the lights are controlled by a control device to switch between a state in which information is displayed by each indicator and a state in which information is not displayed.

FIG. 6 shows the functional configuration of the luggage storage device 100 according to the first embodiment. The luggage storage device 100 mainly includes a communication device 47 , a sensor 48 , a control device 60 and a storage device 70 .

A communication device 47 controls communication with other devices via the Internet 2 . The communication device 47 may communicate by any wired or wireless communication method.

Sensors 48 include various sensors for detecting the state of luggage storage device 100 . The sensor 48 includes, for example, a door opening/closing sensor that detects opening and closing of the outer door 30, the take-out door 22, and the baggage door 26, and a sensor that detects whether or not baggage is stored in the posted item storage section 52 and the baggage storage section 54, and whether or not there is storage. It includes a load cell for detecting the weight of the baggage stored, a human sensor for detecting the presence of a person in the vicinity of the baggage storage apparatus 100, and the like.

Storage device 70 stores programs, data, and the like used by control device 60 . The storage device 70 may be a semiconductor memory, a hard disk, or the like. The storage device 70 includes a status holding section 71 , a captured image holding section 72 , a setting number holding section 75 and a communication information holding section 76 .

The status holding unit 71 holds status information indicating the status of the luggage storage device 100 . The status information includes "no parcel" indicating that no parcel is stored in the parcel storage section 54, "receiving parcel" indicating that the parcels to be delivered are stored in the parcel storage section 54, and collection status information. It includes "waiting for pickup" indicating that the package is stored in the package storage unit 54. As will be described later, there are cases where a plurality of packages are stored in the package storage unit 54, but if all the packages are delivered items, even if there are items delivered by different deliverers, the status is "receiving". If all parcels are collected, even if there is a mixture of parcels from different collectors, it will be set as "waiting for collection". If there is a mix of deliveries and collections, it will be marked as "receiving" and "waiting for collection".

The captured image holding unit 72 holds an image captured by the imaging unit 42 .

The set number holding unit 75 holds set numbers to be input to unlock the first lock portion 23 of the take-out door 22 and the second lock portion 27 of the cargo door 26 . The set number holding unit 75 holds a set number for authenticating the user and a password set by the user for authenticating the deliverer. As will be described later, when a deliverer collects a package stored in the package storage unit 54, the password set via the operation display unit 44 or the user terminal 200 is stored in the setting number storage unit 75. be. The password is notified to the deliverer terminal 300 via the delivery management server 400, and when the deliverer inputs the correct password from the operation display unit 44, the second lock 27 is unlocked and the parcel door 26 is opened. Once the password is set by the user, it is held in the setting number holding section 75 until it is changed to another password.

The communication information holding unit 76 stores IP addresses, telephone numbers, call application IDs, etc. of the user terminal 200 and the delivery person terminal 300, the IP address and URL of the delivery management server 400, and the IP address of the parcel storage device 100. It also holds information necessary for communication, such as location information, user's name, address, and telephone number.

The control device 60 includes an operation control unit 61, an imaging control unit 62, a locking/unlocking control unit 63, a registration unit 64, a receiving control unit 65, a collection control unit 66, a multiple receiving control unit 67, a call control unit 68, and a notification control unit. 69. Each of these blocks can be realized in terms of hardware by means of elements and mechanical devices such as the CPU and memory of a computer, and in terms of software is realized by means of computer programs, etc. Here, they are realized by linking them. It depicts the function blocks to be used. Therefore, those skilled in the art will understand that these functional blocks can be realized in various ways by combining hardware and software.

The operation control unit 61 receives an operation input to the operation display unit 44, selects and executes an appropriate procedure according to the received operation input. When the sensor 48 detects that the outer door 30 is opened, the operation control section 61 switches the operation display unit 44 to the ON state, and receives an operation input from the operator. The operation control unit 61 centrally controls the processing of the package storage device 100 by the deliverer and the user, selects an appropriate configuration according to the operation input, and executes the processing.

The imaging control section 62 controls imaging by the imaging unit 42 . The imaging control unit 62 basically causes the imaging unit 42 to start imaging when the "start" button or the "door" button of the operation display unit 44 is pressed, and the sensor 48 detects that the outer door 30 is closed. is detected, the imaging by the imaging unit 42 is terminated, and the specific procedure will be described later.

The locking/unlocking control section 63 controls locking and unlocking of the take-out door 22 by the first lock portion 23 and locking and unlocking of the cargo door 26 by the second lock portion 27 . The lock/unlock controller 63 unlocks the take-out door 22 or the cargo door 26 when the operation control unit 61 receives an operation input for opening the take-out door 22 or the cargo door 26 from the operation display unit 44 .

The registration unit 64 performs control for registering information necessary for the operation of the luggage storage device 100 . The registration unit 64 receives from the operation display unit 44 or the user terminal 200 information such as a setting number, a password, an IP address of the user terminal 200, a telephone number, an ID of a calling application, and a user's address and telephone number. Receive and register the received information in the setting number holding unit 75 or the communication information holding unit 76 .

The consignment control unit 65 controls the processing for the deliverer to store the delivery items in the parcel storage unit 54 . The pickup control unit 66 controls processing for the deliverer to collect the pickup stored in the baggage storage unit 54 . The multiple consignment receiving control unit 67 controls processing for the deliverer to further store the delivery items in the package storage unit 54 when the delivery items are stored in the package storage unit 54 .

The call control unit 68 controls calls between the delivery person and the user near the package storage device 100 . The call control unit 68 transmits the voice input from the microphone 43 and the captured image captured by the imaging unit 42 to the user terminal 200 while the call button provided on the functional unit 40 of the luggage storage device 100 is pressed. Send to Also, the call control unit 68 outputs the voice received from the user terminal 200 to the speaker 41 .

The notification control unit 69 manages information related to the user terminal 200, the delivery person terminal 300, the delivery management server 400, and the package storage device 100, such as status information of the package storage device 100 and images captured by the imaging unit 42. Notify the information management server. The notification control unit 69 reads the information of the notification destination from the communication information holding unit 76 and notifies the information to the notification destination when an event requiring notification occurs. For example, when a package is delivered to the package storage device 100, the notification control unit 69 notifies the user terminal 200 of the fact and the captured image, and when the package is stored in the package storage device 100, This is notified to the deliverer terminal 300, and when the status information of the package storage device 100 is changed, the status information is sent to the user terminal 200, the deliverer terminal 300, the delivery management server 400, the information management server, etc. Notice.

The operation of the above configuration will be described below with reference to flowcharts.

FIG. 7 is a flow chart showing the procedure of the parcel management method according to the first embodiment. The flow chart in this figure shows the procedure when the delivery person operates the parcel storage device 100 . When the deliverer opens the outer door 30 of the parcel storage device 100, the sensor 48 detects that the outer door 30 has been opened (S100). The operation control section 61 turns on the power of the operation display unit 44 to light up the "start" button and the "door" button (S104).

When the deliverer touches the "start" button (S106), the operation control section 61 causes the imaging control section 62 to start imaging by the imaging unit 42 (S107), and the status information held in the status holding section 71 is Browse and select the action to be performed. If the status is "no parcel" (Y of S108), the parcel reception control unit 65 is caused to execute parcel reception processing (S200). If the status is not "no parcel" (N of S108) but "waiting for parcel collection" (Y of S110), the parcel control unit 66 is caused to execute the parcel collection process (S300). If the status is neither "no parcel" nor "awaiting parcel collection" (N of S110) but "receiving" (Y of S112), the multiple parcel receiving control section 67 is caused to execute the multiple parcel receiving process (S400). If the status is neither "no parcel", "awaiting parcel collection", or "receiving parcel" (N in S112), an error has occurred and error processing is executed (S114).

When the selected process is finished and the deliverer closes the outer door 30, the sensor 48 detects that the outer door is closed (S116). The operation control section 61 causes the imaging control section 62 to end imaging by the imaging unit 42 (S118).

FIG. 8 is a flow chart showing the procedure of the package management method according to the first embodiment. The flowchart in this figure shows the procedure when the user operates the luggage storage device 100 . When the user opens the outer door 30 of the baggage storage device 100, the sensor 48 detects that the outer door 30 has been opened (S120). The operation control section 61 turns on the power of the operation display unit 44 to light up the "start" button and the "door" button (S124). Up to this point, the procedure is the same as that shown in FIG.

When the user touches the "door" button (S126), the operation control unit 61 causes the imaging control unit 62 to start imaging by the imaging unit 42 (S127), and performs authentication processing for authenticating the user. (S130). If the authentication fails, terminate the process. If the authentication succeeds, the user takes out the delivery items stored in the luggage storage section 54 (S150), or stores the collected luggage in the luggage storage section 54 (S152), and closes the luggage door 26 ( S154). As described above, when the delivery person touches the "Start" button to open the cargo door 26, the cargo door 26 is locked after the "Confirm" button is touched after the cargo door 26 is closed. If the user touches the "start" button to open the luggage door 26, the luggage door 26 is automatically locked when it is closed (S156). The second lock portion 27 may have a mechanism that automatically locks when the cargo door 26 is closed, or unlocks when the sensor 48 detects that the cargo door 26 is closed. The lock control section 63 may lock and control the second lock section 27 .

The operation control unit 61 updates the status information of the status holding unit 71 depending on whether or not the package is stored in the package storage unit 54 and whether or not the user has touched the "pickup" button ( S160).

FIG. 9 is a flow chart showing details of the authentication process in step S130 in the flow chart shown in FIG. As shown in FIG. 8, when the user touches the "door" button to open the parcel door 26, authentication processing is always executed. Also when the luggage door 26 is opened by doing so, the authentication process is executed when the luggage to be collected is stored in the luggage storage section 54 . Since the procedure is the same for both user authentication and delivery person authentication, both are collectively referred to as the "operator" in the following description.

When starting the authentication process, the operation control section 61 lights up the "number" button and the "confirm" button of the operation display unit 44 (S132). The operator uses the "number" button to enter the setting number or password (S134), and finally touches the "confirm" button (S136). The operation control unit 61 refers to the setting number holding unit 75 to check whether the entered number matches the setting number or the password. ), the lock/unlock controller 63 unlocks the take-out door 22 and the luggage door 26 (S142). If the entered number does not match the set number or password (N of S138), an error is notified by the speaker 41 or the operation display unit 44 (S140), and the process returns to S132.

FIG. 10 is a flow chart showing details of the status update process in step S160 in the flow chart shown in FIG. The status update process updates the status information of the luggage storage device 100 after the user opens the luggage door 26 and puts in and takes out the luggage from the luggage storage section 54 . When the sensor 48 detects that no baggage is stored in the baggage storage section 54 (N in S162), the operation control section 61 sets the status information of the status holding section 71 to "no baggage" (S174). . When the sensor 48 detects that a package is stored in the package storage unit 54 (Y in S162), the operation control unit 61 lights up the "collection" button (S164). When the user touches the "collection" button (Y in S166 and S168), the operation control unit 61 sets the status information in the status holding unit 71 to "waiting for collection" (S170). If the user closes the outer door 30 without touching the "pick up" button or if the predetermined time has passed (N of S168), the user does not take out the delivery items stored in the package storage unit 54. Since it is presumed that a package that is neither an item to be delivered nor a package to be collected is temporarily stored in the package storage unit 54, the operation control unit 61 prevents the deliverer or a third party from opening the package door 26 without the consent of the user. In order to prevent this, the status information in the status holding unit 71 is set to "receiving" (S172).

FIG. 11 is a flow chart showing the details of the consignment reception process at step S200 in the flow chart shown in FIG. The consignment reception process is executed by the consignment reception control unit 65 . The consignment receiving control unit 65 lights up the "Confirm" button of the operation display unit 44 (S202), and when the deliverer touches the "Confirm" button (S204), the lock/unlock control unit 63 unlocks the parcel door 26. (S206). When the deliverer stores the item to be delivered in the package storage unit 54 (S208) and closes the package door 26 (S210), the package reception control unit 65 lights up the "Confirm" button of the operation display unit 44 (S212). When the deliverer touches the "Confirm" button (S216), the receiving control unit 65 causes the locking/unlocking control unit 63 to lock the cargo door 26 (S216), and sets the status information of the status holding unit 71 to "Receiving". (S218).

FIG. 12 is a flow chart showing the procedure of the parcel management method according to the first embodiment. The flow chart of this figure shows the procedure for the user to request the delivery person to collect the package stored in the package storage device 100 . First, the user accesses the delivery management server 400 from the user terminal 200 and performs user registration in order to enjoy the services provided by the delivery management server 400 (S350). The user registers in the delivery management server 400, for example, the user's name, address, contact information, presence/absence of the package storage device 100, identification information of the package storage device 100, and the like.

When the user requests collection, the user logs in to the delivery management server 400 using the user terminal 200 (S360), and requests the delivery management server 400 to collect the cargo via a web page provided by the delivery management server 400 ( S362), and sets a password to be used when the delivery person opens the parcel door 26 (S364). The delivery management server 400 transmits to the deliverer terminal 300 information necessary for the deliverer to collect the parcels, such as the address, name, date and time of the collection of the user who requested the parcel collection, and the type of parcels to be collected (S366). , the password set by the user is transmitted to the deliverer terminal 300 (S368). The deliverer terminal 300 authenticates the deliverer (S370), and if the deliverer is authenticated, displays the collection information on the display device (S372) and displays the password set by the user on the display device (S372). S374). When the user stores the collected package in the package storage section 54 according to the procedure shown in FIG.

FIG. 13 is a flow chart showing the details of the pickup process in step S300 in the flow chart shown in FIG. The collection processing is executed by the collection control unit 66 . The cargo collection control unit 66 accepts the password input from the deliverer and authenticates the deliverer (S130), and when the deliverer is authenticated, causes the lock/unlock control unit 63 to unlock the cargo door 26. FIG. When the deliverer takes out the collected package from the package storage unit 54 (S302) and closes the package door 26 (S304), the package collection control unit 66 lights up the "Confirm" button of the operation display unit 44 (S306). When the deliverer touches the "Confirm" button (S308), the lock/unlock control section 63 locks the parcel door 26 (S310), and the status information in the status holding section 71 is set to "no parcel" (S312). At this time, if another package or delivery item remains in the package storage unit 54, the status information is set to "waiting for collection" or "receiving". As a result, the user can have the delivery person pick up the parcels even when the user is absent, thereby improving convenience for the user. In addition, since the password is transmitted to the deliverer terminal 300 via the delivery management server 400, only the deliverer who requested the collection can be allowed to open the package door 26, and there is a risk that the collected packages may be illegally taken out. can be reduced.

FIG. 14 is a flow chart showing details of the multiple consignment reception process at step S400 in the flow chart shown in FIG. The multiple consignment reception process is executed by the multiple consignment reception control unit 67 . The multiple-receive control unit 67 reads information for calling the user terminal 200 from the communication information holding unit 76, and causes the call control unit 68 to call the user terminal 200 (S402). When the user terminal 200 responds (S404), the call control section 68 controls the press-to-talk type call with the user terminal 200 (S406). The delivery person visits the user's home to deliver the delivery item to the user, but the delivery item is already stored in the package storage device 100, so the delivery item cannot be stored. inform. If the user agrees to unlock the luggage door 26 for further delivery, the user terminal 200 instructs the luggage storage device 100 to unlock the luggage door 26 (S408), and multiple packages are received. The controller 67 causes the lock/unlock controller 63 to unlock the luggage door 26 (S410). When the deliverer stores the items to be delivered in the package storage unit 54 (S412) and closes the package door 26 (S414), the multiple package reception control unit 67 lights up the "confirm" button of the operation display unit 44 (S416). . When the deliverer touches the "Confirm" button (S418), the multiple consignment receiving control unit 67 causes the lock/unlock control unit 63 to lock the parcel door 26 (S420). In this case, the status information in the status holding unit 71 is already set to "receiving", so there is no need to update the status information. As a result, even if items to be delivered are delivered by a plurality of deliverers while the user is absent, the items to be delivered can be delivered to the luggage storage device 100, which is convenient for the user. can be improved. In addition, even when outside the home, it is possible to unlock the parcel door 26 by one's own instruction after confirming the delivery person by phone call with the delivery person and the captured image. It is possible to reduce the risk of

[Second embodiment]
FIG. 15 shows the configuration of a delivery management system according to the second embodiment. The delivery management system 1 according to the second embodiment further includes a manufacturer terminal 600 and an information management server 700 in addition to the configuration of the delivery management system 1 according to the first embodiment shown in FIG. The manufacturer terminal 600 is used by the manufacturer of the luggage storage device 100 . The information management server 700 manages information regarding the luggage storage device 100 .

When the manufacturer of the luggage storage device 100 manufactures the luggage storage device 100, the information management server 700 issues identification information for identifying the luggage storage device 100 and registers it in the device information database. is notified to the manufacturer terminal 600 , and the manufacturer prints the two-dimensional code including the identification information and attaches it to the luggage storage device 100 . Identification information is issued using encryption techniques such as public key cryptography, error detection codes such as checksums, and techniques such as hash values for preventing falsification so that the identification information cannot be forged. Thereby, the authenticity of the luggage storage device 100 can be ensured.

When the user purchases the luggage storage device 100 and installs it at home, the user terminal 200 reads the two-dimensional code attached to the luggage storage device 100 . The two-dimensional code includes, in addition to the identification information of the luggage storage device 100, address information for specifying an access destination to be accessed in order to register information about the luggage storage device 100 in the information management server 700. . The user terminal 200 accesses the information management server 700 using the address information included in the two-dimensional code, and transmits identification information and information indicating the installation position of the luggage storage device 100 . The information management server 700 receives information about the luggage storage device 100 from the user terminal 200, associates it with the identification information of the luggage storage device 100, and registers it in the device information database.

The deliverer visits the user's home where the package storage device 100 is installed, confirms the installation status of the package storage device 100, and reads the two-dimensional code attached to the package storage device 100 by the deliverer terminal 300. . The deliverer terminal 300 transmits the identification information of the parcel storage device 100 read from the two-dimensional code and the information indicating the installation position of the parcel storage device 100 to the delivery management server 400 . The delivery management server 400 records information about the package storage device 100 and transmits the information to the information management server 700 . The information management server 700 receives information about the package storage device 100 from the delivery management server 400 and checks it against information registered in the device information database. When the information about the package storage device 100 registered in the device information database is authenticated, the initial registration of the package storage device 100 is completed. enjoy the services provided.

As described above, in the present embodiment, after the delivery person confirms in advance that the package storage device 100 is installed at the user's home, services such as delivery of the delivery item and collection of the package are provided. Therefore, it is possible to prevent the luggage storage device 100 from being illegally used and the luggage stolen, and the security and reliability of the luggage storage device 100 can be improved.

When the above-mentioned initial registration and authentication of the installed luggage storage device 100 are completed, the luggage storage device 100 becomes available, and the deliverer can deliver the item to be delivered to the luggage storage device 100 even if the user is absent. Alternatively, the cargo can be collected from the cargo storage device 100 . When the deliverer delivers the item to the package storage device 100 , the two-dimensional code attached to the package storage device 100 is read by the deliverer terminal 300 and transmitted to the delivery management server 400 . The delivery management server 400 records information included in the two-dimensional code received from the delivery person terminal 300, and log information such as the date and time of delivery and the information of the person in charge of delivery. In addition, the delivery management server 400 receives status information indicating that the luggage door 26 has been opened from the luggage storage device 100, and records it in association with the log information. In general, when a delivery person hands a delivery item to a user, the completion of the delivery is recorded by having the receipt stamped with the user's seal. is read by the deliverer terminal 300 and status information indicating that the package door 26 of the package storage device 100 has been opened. It has a function as a delivery record indicating that a delivery item has been delivered to the device 100 . As a result, it is possible to appropriately manage the delivery of the items to be delivered to the package storage device 100, and to reduce erroneous deliveries. Similarly, at the time of pickup, a set of log information including information contained in the two-dimensional code attached to the baggage storage device 100 and status information indicating that the baggage door 26 of the baggage storage device 100 has been opened is recorded as a pickup record. is recorded in the delivery management server 400 as. As a result, it is possible to appropriately manage the collection of the collected baggage from the baggage storage device 100 and reduce the illegal taking-out of the collected baggage. Henceforth, a delivery record and a collection record are generically called also simply a "delivery record."

FIG. 16 is a perspective view of the luggage storage device 100 according to the second embodiment. The luggage storage device 100 according to the second embodiment further includes a two-dimensional code 56 in addition to the configuration of the luggage storage device 100 according to the first embodiment shown in FIGS. The two-dimensional code 56 is affixed to a member that constitutes the baggage storage device 100. As shown in FIG. In the example of this figure, the two-dimensional code 56 is attached to the inside of the cargo door 26, but the two-dimensional code 56 may be attached to the outside of the cargo door 26 or to the inside or outside of the outer door 30. Alternatively, it may be attached to any position where the user terminal 200 and the deliverer terminal 300 can read it. In order to prevent unauthorized use of the package storage device 100 and to use it as a record that the deliverer has stored the delivery item in the package storage section 54, the two-dimensional code 56 is attached to the inside of the package door 26 or the package storage section 54. It is preferable to stick it inside.

The two-dimensional code 56 may be covered with a transparent cover or coating material in order to prevent it from becoming unreadable due to contamination or the like. In order to prevent the two-dimensional code 56 from being removed or tampered with, it may be printed and attached to a so-called security seal that has a function to recognize that the code has been removed.

FIG. 17 shows the functional configuration of manufacturer terminal 600 according to the second embodiment. The manufacturer terminal 600 mainly includes a communication device 602 , an input device 604 , a display device 606 , a control device 660 and a storage device 670 . Manufacturer terminal 600 may be realized by a mobile phone terminal, a smart phone, a personal computer, or the like.

A communication device 602 controls communication with other devices via the Internet 2 . The communication device 602 may communicate using any wired or wireless communication method. The input device 604 inputs instructions from the person in charge of the manufacturing entity to the control device 660 . Display device 606 displays the display image generated by control device 660 . A printing device 608 prints the two-dimensional code on the security seal. Storage device 670 stores programs, data, and the like used by control device 660 .

The control device 660 includes a two-dimensional code information requesting section 661 , a two-dimensional code information receiving section 662 and a two-dimensional code printing section 663 . These functional blocks can also be realized in various forms by combining hardware and software.

The two-dimensional code information requesting section 661 requests the information management server 700 for information for generating a two-dimensional code to be affixed to the luggage storage device 100 manufactured by the manufacturer. The two-dimensional code includes identification information of the luggage storage device 100 and the URI of the information management server 700 for registering information about the luggage storage device 100 .

The two-dimensional code information receiving unit 662 receives information from the information management server 700 for generating a two-dimensional code to be attached to the luggage storage device 100 .

The two-dimensional code printing unit 663 generates a two-dimensional code from the information for generating the two-dimensional code received by the two-dimensional code information receiving unit 662, and prints it on the security seal by the printing device 608. The printed security seal is affixed to the luggage storage device 100 at the luggage storage device 100 manufacturing factory. The two-dimensional code printing unit 663 may print the two-dimensional code attached as a backup to the instruction manual of the luggage storage device 100 on card-like paper by the printing device 708 .

FIG. 18 shows the functional configuration of an information management server 700 according to the second embodiment. The information management server 700 mainly includes a communication device 702 , a control device 760 and a storage device 770 .

A communication device 702 controls communication with other devices via the Internet 2 . The communication device 702 may communicate using any wired or wireless communication method. Storage device 770 stores programs, data, and the like used by control device 760 . The storage device 770 has a device information database 771 and a user information database 772 .

The device information database 771 stores information about the luggage storage device 100 . The device information database 771 stores, for example, identification information of the luggage storage device 100, information such as a certificate or encryption key included in the two-dimensional code of the luggage storage device 100, the manufacturing date of the luggage storage device 100, the Information indicating the installation position, status information indicating the installation status of the luggage storage device 100, and the like are stored.

The user information database 772 stores information on users of the luggage storage device 100 . The user information database 772 stores, for example, the user's name, address, telephone number, e-mail address, and the like.

The control device 760 includes a two-dimensional code information generation section 761 , device information registration section 762 , authentication request reception section 763 , authentication section 764 and status management section 765 . These functional blocks can also be realized in various forms by combining hardware and software.

When the manufacturer terminal 600 requests information for generating a two-dimensional code to be affixed to the luggage storage device 100, the two-dimensional code information generation unit 761 issues the identification information of the luggage storage device 100 and generates a two-dimensional code. Generate information for generating code. The identification information of the luggage storage device 100 may be generated based on the manufacturing date, lot number, etc., may be generated according to a predetermined rule, or may be generated randomly. The identification information of the luggage storage device 100 is encrypted by encryption technology such as public key cryptography and included in the two-dimensional code. The two-dimensional code may include an error detection code such as a checksum for confirming that the contained data is correct, a hash value for confirming that the contained data has not been tampered with, and the like. The two-dimensional code information generator 761 registers the issued identification information of the luggage storage device 100 in the device information database 771 .

The device information registration unit 762 acquires the identification information of the luggage storage device 100, the information indicating the installation position of the luggage storage device 100, and the like from the user terminal 200 of the user who purchased the luggage storage device 100, and registers the acquired luggage storage device. Confirm whether the identification information of the device 100 is registered in the device information database 771 . If registered, information indicating the installation position of the luggage storage device 100 is registered in the device information database 771 in association with the identification information of the luggage storage device 100 . If the identification information of the luggage storage device 100 is not registered in the device information database 771, an error message is sent to the user terminal 200. FIG.

The device information registration unit 762 further acquires information such as the user's name, address, telephone number, and e-mail address from the user terminal 200 and registers it in the user information database 772 .

The authentication request acceptance unit 763 accepts a request for authentication of the package storage device 100 from the delivery management server 400 . The authentication request receiving unit 763 acquires from the delivery management server 400 the identification information of the package storage device 100 to be authenticated, the information indicating the installation position of the package storage device 100, and the like.

The authentication unit 764 searches the device information database 771 for the identification information of the luggage storage device 100 acquired by the authentication request reception unit 763, and retrieves information indicating the installation position stored in association with the identification information of the luggage storage device 100. , and the information indicating the installation position acquired by the authentication request receiving unit 763 is matched. If they match, the delivery management server 400 is notified that the installation of the package storage device 100 has been authenticated, and the status information in the device information database 771 indicates that the package storage device 100 is available. If not, the information is updated to indicate that the luggage storage device 100 is available. If they do not match, an error message is sent to the delivery management server 400 . At this time, an error message may be sent to the user terminal 200 of the user of the luggage storage device 100 .

The status management section 765 manages the status of the luggage storage device 100 . The status management unit 765 checks the installation status of the luggage storage device 100 at a predetermined timing and updates the status information of the device information database 771 . For example, the status management unit 765 may confirm the installation status of the luggage storage device 100 by communicating with the luggage storage device 100 and acquiring information indicating the installation status of the luggage storage device 100. The installation status of the luggage storage device 100 may be confirmed based on the information about the luggage storage device 100 acquired when the authentication of the luggage storage device 100 is requested from.

For example, when the distance between the information indicating the position of the luggage storage device 100 and the address of the user of the luggage storage device 100 is greater than or equal to a predetermined value, the status management unit 765 determines whether the luggage storage device 100 has been moved. Then, the status information of the luggage storage device 100 is made unavailable, and the installation status of the luggage storage device 100 is checked on the luggage storage device 100 or the user terminal 200 . If it is confirmed that the luggage storage device 100 is properly installed in the user's home, the status information of the luggage storage device 100 is made available again.

When the status information in the device information database 771 is updated, the status management section 765 may notify the delivery management server 400 of the update of the status information. The status management unit 765 may collectively transmit the status information of the device information database 771 to the delivery management server 400 at a predetermined timing, for example, periodically at predetermined intervals.

When the information management server 700 is operated by the manufacturer of the luggage storage device 100, the information management server 700 and the manufacturer terminal 600 may be implemented by the same device. Printing of the two-dimensional code may be performed by a device other than manufacturer terminal 600 . In this case, the two-dimensional code generated by the manufacturer terminal 600 may be provided to the device that prints the two-dimensional code via communication means, a storage device, or the like.

FIG. 19 shows the functional configuration of the delivery management server 400 according to the second embodiment. The delivery management server 400 mainly includes a communication device 402 , a control device 460 and a storage device 470 .

A communication device 402 controls communication with other devices via the Internet 2 . The communication device 402 may communicate using any wired or wireless communication method. Storage device 470 stores programs, data, and the like used by control device 460 . The storage device 470 includes a user information database 471 , a device information database 472 and a delivery record holding section 473 .

The user information database 471 stores information on users of the luggage storage device 100 . The user information database 471 contains, for example, the user's name, address, telephone number, information necessary for delivery and collection of packages, user's ID, password, etc. Personal information of the user, such as information necessary for doing so, age, gender, occupation, and e-mail address of the user, is stored.

The device information database 472 stores information about the luggage storage device 100 . The device information database 472 stores, for example, identification information of the luggage storage device 100, information such as a certificate or encryption key included in the two-dimensional code of the luggage storage device 100, the manufacturing date of the luggage storage device 100, the Information indicating the installation position, status information indicating the installation status of the luggage storage device 100, and the like are stored.

The delivery record holding unit 473 holds a record that the deliverer has delivered the delivery item to the package storage device 100 . The delivery record includes, for example, the address, name, telephone number of the delivery destination, the type of delivery item, the identification information of the package storage device 100 of the delivery destination, the date and time of delivery, and the person in charge of delivery. 100 is a set of status information indicating that the cargo door 26 has been opened.

The control device 460 includes a user information registration unit 461, a login processing unit 462, a collection request reception unit 463, a collection request transmission unit 464, an unlocking operation transmission unit 465, a transmission slip information transmission unit 466, a device information reception unit 467, an authentication A request unit 468 , a delivery record reception unit 469 and a delivery record registration unit 480 are provided. These functional blocks can also be realized in various forms by combining hardware and software.

The user information registration unit 461 acquires information on the user from the user terminal 200 and registers it in the user information database 471 .

Upon receiving a login request from the user terminal 200 to the delivery management server 400, the login processing unit 462 requests the input of the user's ID and password, refers to the user information database 471, and checks the entered ID and password. Check the correctness of the password. If the correct ID and password are entered, the login of the user terminal 200 is permitted. If an incorrect ID or password is entered, an error message is sent to the user terminal 200 and login is not permitted.

The collection request receiving unit 463 receives a request for collection of packages from the user terminal 200 that has successfully logged in. The collection request reception unit 463 provides a web page for receiving a collection request, and stores the collection location, collection date and time, type, weight, size, password for unlocking the baggage door 26, and collection. Identification information of the baggage storage apparatus 100, status information indicating whether or not the use of the baggage storage apparatus 100 has been started by registering the information of the baggage storage apparatus 100 in the information management server, and description on the transmission slip attached to the collected baggage. receive relevant information. If the password previously set by the user is also used for the current pickup, the password may not be accepted.

The collection request transmission unit 464 transmits a collection request to the deliverer terminal 300 of the delivery person in charge of collection. The collection request transmission unit 464 transmits the name, address, telephone number, collection date and time of the user who requested the collection to the delivery person terminal 300 .

The unlocking operation transmission unit 465 transmits the password set by the user to the deliverer terminal 300 as an operation for unlocking the parcel door 26 of the parcel storage device 100 when the deliverer collects the parcels. do.

The transmission form information transmitting unit 466 transmits information to be written on the transmission form attached to the collected parcel to the deliverer terminal 300 . Information such as the sender's name, address, and telephone number is read from the user information database 471 and sent to the deliverer terminal 300 .

The device information reception unit 467 is read by the deliverer terminal 300 from the deliverer terminal 300 of a deliverer who visits the user's home to check the installation status of the package storage device 100 newly installed by the user. The information included in the two-dimensional code of the luggage storage device 100 and the information indicating the installation position of the luggage storage device 100 are accepted.

The authentication requesting part 468 transmits the information of the luggage storage device 100 accepted by the device information accepting part 467 to the information management server 700 and requests authentication of the luggage storage device 100 . If the identification information of the luggage storage device 100 accepted by the device information reception unit 467 is not registered in the device information database 472, the authentication of the luggage storage device 100 required for initial registration has not been completed. 468 registers the information of the luggage storage device 100 in the device information database 472 when the luggage storage device 100 is authenticated by the information management server 700 .

The delivery record accepting unit 469 accepts log information from the deliverer terminal 300 of the deliverer who delivered the item to be delivered to the package storage device 100 or the deliveryer who collected the package from the package storage device 100 . receives status information indicating that the cargo door 26 has been opened. The delivery record reception unit 469 logs information from the delivery person terminal 300, such as the delivery address, name, telephone number, type of delivery item, identification information of the package storage device 100 of the delivery destination, date and time of delivery, and the person in charge of delivery. Accept as information. The delivery record accepting unit 469 may accept the two-dimensional code of the parcel storage device 100 imaged by the deliverer terminal 300 as log information.

When the delivery record receiving unit 469 receives the log information, the authentication requesting unit 468 requests the information management server 700 to authenticate the package storage device 100 . When the package storage device 100 is authenticated by the information management server 700 , the delivery record registration unit 480 registers a delivery record, which is a combination of log information and status information, in the delivery record holding unit 473 . By recording the log information including the information contained in the two-dimensional code, it is proved that the delivery person has accessed the package storage device 100 and that the package door 26 of the package storage device 100 has been opened. By recording the status information, it is proved that the delivery person was able to open the package door 26 of the package storage device 100, so the reliability of the delivery record can be further enhanced. In the first embodiment, the delivery person can open the delivery door 26 without entering a password when receiving the delivery. By recording the status information, it is possible to prove that the delivery person was able to open the package door 26 correctly even at the time of receiving the package, thereby improving the security of the delivery management system as a whole. can improve sexuality. If the package storage device 100 has not been authenticated by the information management server 700, the delivery record receiving unit 469 checks that the package storage device 100 has been authenticated so that the deliverer does not deliver the package to the package storage device 100. It notifies the deliverer terminal 300 that the delivery has not been completed. As a result, it is possible to prevent delivery of a delivery item to an unauthorized package storage device 100. - 特許庁When the package storage device 100 is authenticated by the information management server 700 and the information about the package storage device 100 received by the delivery record receiving unit 469 is different from the information stored in the device information database 472, the delivery record The registration unit 480 updates the device information database 472 to the latest information.

In the above example, the authentication requesting unit 468 requests the information management server 700 to authenticate the package storage device 100 each time the device information reception unit 467 receives information on the package storage device 100 from the delivery person terminal 300. In the example, the contents of the device information database 472 are synchronized with the device information database 771 of the information management server 700 at a predetermined timing, and the delivery management server 400 refers to the device information database 472 to authenticate the package storage device 100 itself. good. In this case, instead of the authentication requesting unit 468, the delivery management server 400 has an authentication unit that authenticates the package storage device 100, and stores the data of the device information database 472 in the device information database 771 of the information management server 700 at a predetermined timing. A synchronization control unit for synchronizing may be provided.

FIG. 20 shows the configuration of a user terminal 200 according to the second embodiment. A user terminal 200 according to the second embodiment mainly includes a communication device 202, an input device 204, a display device 206, a microphone 208, a speaker 210, a GPS receiver 220, an imaging device 222, a control device 260, and a storage device. A device 270 is provided. User terminal 200 may be realized by a mobile phone terminal, a smart phone, a personal computer, or the like.

A communication device 202 controls communication with other devices via the Internet 2 . The communication device 202 may communicate using any wired or wireless communication method. The input device 204 inputs instructions from the user to the control device 260 . Display device 206 displays the display image generated by control device 260 . The microphone 208 inputs sound, and the speaker 210 outputs sound. Storage device 270 stores programs, data, and the like used by control device 260 .

GPS receiver 220 receives signals from GPS satellites. The imaging device 222 captures an image around the user terminal 200 .

The control device 260 includes a notification display unit 261, an information registration unit 262, a collection request transmission unit 263, a transmission slip information transmission unit 264, an unlocking operation transmission unit 265, an unlocking permission transmission unit 266, a call control unit 267, and a location information acquisition unit. It has a unit 268 , a two-dimensional code analysis unit 269 and a browser 280 . These functional blocks can also be realized in various forms by combining hardware and software.

The notification display unit 261 displays information notified from the luggage storage device 100 on the display device 206 . The notification display unit 261 displays an image captured by the imaging unit 42 of the luggage storage device 100, status information of the luggage storage device 100, and the like on the display device 206. FIG.

The information registration unit 262 registers information about the user in the package storage device 100, the delivery management server 400, and the like. The information registration unit 262 receives input of information such as the user's name, address, telephone number, etc. from the input device 204, and transmits the information to the package storage device 100, the delivery management server 400, and the like. The information registration unit 262 also accepts input of a password from the input device 204 that is used by the delivery person to unlock the luggage door 26 of the luggage storage device 100 and registers it in the luggage storage device 100 .

The collection request transmission unit 263 transmits to the delivery management server 400 a request to the deliverer to collect the collected cargo. When requesting the delivery person to collect the packages stored in the package storage apparatus 100, the user transmits the package collection request to the delivery management server using the package collection request transmission unit 263 as a preliminary preparation, and the package storage apparatus 100 It is necessary to store the cargo to be collected and wait for collection. The collection request transmission unit 263 transmits the collection location, the collection date and time, the type, weight, and size of the collected baggage, the password for unlocking the baggage door 26, the identification information of the baggage storage device 100 that stores the collected baggage, and the information management server. Information about the package storage device 100 is registered, and status information indicating whether or not the package storage device 100 is started to be used is transmitted to the delivery management server 400 .

The transmission form information transmitting unit 264 transmits to the delivery management server 400 information to be described in the transmission form attached to the collected package requested to be collected by the deliverer. The information to be written on the transmission slip includes, for example, the name, address, telephone number of the delivery destination, the type, size, and weight of the package to be collected. Information such as the sender's name, address, and telephone number is registered in advance in the delivery management server 400 from the information registration unit 262, so unless there is a change, there is no need to send it each time a pickup is requested.

The unlocking operation transmission unit 265 transmits an operation for unlocking the cargo door 26 to the delivery management server 400 when the deliverer requested to collect the cargo takes out the collected cargo from the cargo storage device 100 . In this embodiment, a password is set as an operation for unlocking the luggage door 26 . The unlocking operation transmission unit 265 transmits the password set by the user to the delivery management server 400 , and the information registration unit 262 registers the password in the luggage storage device 100 .

As will be described later, the unlocking permission transmission unit 266 allows the delivery person to open the luggage door 26 when another delivery is already stored in the luggage storage device 100 when the delivery person stores the delivery in the luggage storage device 100. When the user who talks with the deliverer permits the unlocking of the baggage door 26 when the delivery cannot be performed, the permission to unlock the baggage door 26 is transmitted to the baggage storage device 100. - 特許庁

The call control unit 267 controls press-to-talk communication with the luggage storage device 100 . The call control unit 267 outputs the voice received from the luggage storage device 100 to the speaker 210 and displays the image on the display device 206 . Also, the voice input from the microphone 208 is transmitted to the luggage storage device 100 .

The position information acquisition unit 268 calculates the current position based on the signal received by the GPS receiver 220, and outputs information indicating the current position.

The two-dimensional code analysis unit 269 analyzes the two-dimensional code imaged by the imaging device 222 and reads data included in the two-dimensional code. The browser 280 acquires data such as a web page from the web server by HTTP and displays it on the display device 206 .

When the user purchases the luggage storage device 100 and installs it at home, the imaging device 222 images the two-dimensional code 56 attached to the luggage storage device 100 according to the procedure described in the instruction manual. The two-dimensional code analysis unit 269 reads identification information and address information of the luggage storage device 100 included in the two-dimensional code 56 . Browser 280 accesses the URI specified by the address information read by two-dimensional code analysis unit 269 and displays the web page provided by device information registration unit 762 of information management server 700 on display device 206 .

The browser 280 retrieves the identification information of the luggage storage device 100 read by the two-dimensional code analysis unit 269 and the position information acquisition unit 268 via a script or application executed on the web page provided by the device information registration unit 762. Information indicating the acquired current position is transmitted to the information management server 700 .

A script or application executed by browser 280 may access delivery management server 400 and request authentication of package storage device 100 .

As described above, in the present embodiment, the two-dimensional code attached to the luggage storage device 100 includes address information for specifying an access destination to be accessed in order to register information about the luggage storage device 100. Therefore, it is possible to access the access destination using a general browser 280 and register information about the luggage storage device 100 . As a result, information on the luggage storage device 100 can be registered in the information management server 700 without installing a dedicated application or the like for registering information on the luggage storage device 100 in the user terminal 200 . can improve the convenience of In another example, information on the luggage storage device 100 may be registered in the information management server 700 via an application for registering information on the luggage storage device 100 .

FIG. 21 shows the configuration of a deliverer terminal 300 according to the second embodiment. A deliverer terminal 300 according to the second embodiment mainly includes a communication device 302, an input device 304, a display device 306, a printing device 308, a GPS receiver 320, an imaging device 322, a control device 360, and a storage device 370. Prepare. The deliverer terminal 300 may be implemented by a mobile phone terminal, a smart phone, or the like.

A communication device 302 controls communication with other devices via the Internet 2 . The communication device 302 may communicate using any wired or wireless communication method. The input device 304 inputs instructions from the deliverer to the control device 360 . Display device 306 displays the display image generated by control device 360 . A printing device 308 prints transmission slips, receipts, and the like. Storage device 370 stores programs, data, and the like used by control device 360 .

GPS receiver 320 receives signals from GPS satellites. The imaging device 322 captures an image of the surroundings of the deliverer terminal 300 .

The control device 360 includes a delivery person authentication unit 361, a notification display unit 362, a collection request reception unit 363, an unlock operation reception unit 364, an unlock operation presentation unit 365, a transmission slip information reception unit 366, a transmission slip output unit 367, a position An information acquisition unit 368 , a two-dimensional code analysis unit 369 , an apparatus information transmission unit 380 and a log information transmission unit 381 are provided. These functional blocks can also be realized in various forms by combining hardware and software.

The deliverer authentication unit 361 authenticates a deliverer using the deliverer terminal 300 . Since the personal information of the user, the password for unlocking the luggage door 26 of the luggage storage device 100, and the like are displayed on the delivery person terminal 300, authentication is performed to prevent unauthorized operation by a third party. The deliverer authentication unit 361 may authenticate the deliverer by any known method. Once the deliverer is authenticated, the deliverer terminal 300 becomes available.

The notification display unit 362 displays information notified from the luggage storage device 100 on the display device 306 . The notification display unit 362 displays status information and the like of the luggage storage device 100 on the display device 306 .

The collection request receiving unit 363 receives a collection request from the user from the delivery management server 400 . The collection request receiving unit 363 delivers information necessary for the delivery person to collect the cargo, such as the user's name, address, telephone number, collection date and time, collection location, type of collection, weight, size, etc. Received from the management server 400 .

The unlocking operation receiving unit 364 receives an operation for unlocking the parcel door 26 of the parcel storage device 100 from the delivery management server 400 when the deliverer collects parcels. The unlocking operation reception unit 364 receives the password set by the user from the delivery management server 400 .

Unlocking operation presentation section 365 displays the password received by unlocking operation receiving section 364 on display device 306 . The deliverer inputs the password displayed on the display device 306 into the operation display unit 44 of the package storage device 100 to unlock the package door 26 .

The transmission slip information receiving unit 366 receives from the delivery management server 400 information to be written on the transmission slip attached to the pickup package. A transmission form output unit 367 outputs a transmission form containing the information received by the transmission form information reception unit 366 from the printing device 308 . As a result, even if the user is absent, it is possible to attach the transmission slip to the package and collect the package, thereby improving convenience for the user.

Positional information acquisition unit 368 calculates the current position based on the signal received by GPS receiver 320 and outputs information indicating the current position.

The two-dimensional code analysis unit 369 analyzes the two-dimensional code imaged by the imaging device 322 and reads data included in the two-dimensional code.

The device information transmission section 380 transmits information about the package storage device 100 to the delivery management server 400 . When the user of the package storage device 100 requests authentication of the package storage device 100, the deliverer visits the user's home and confirms whether the package storage device 100 is properly installed. After confirming that the parcel storage device 100 is installed correctly, the deliverer images the two-dimensional code 56 attached to the parcel storage device 100 with the imaging device 322 . The two-dimensional code analysis section 369 reads the identification information of the luggage storage device 100 included in the two-dimensional code 56 . The device information transmission unit 380 transmits the identification information of the parcel storage device 100 read by the two-dimensional code analysis unit 369 and the information indicating the current position acquired by the position information acquisition unit 368 to the delivery management server 400 .

The log information transmission unit 381 transmits a delivery record to the delivery management server 400 when a delivery item is delivered to the package storage device 100 or when a package is collected from the package storage device 100 . When the deliverer stores the delivery item in the package storage device 100 or takes out the collected package from the package storage device 100 , the imaging device 322 captures the image of the two-dimensional code 56 attached to the package storage device 100 . The two-dimensional code analysis section 369 reads the identification information of the luggage storage device 100 included in the two-dimensional code 56 . The log information transmission unit 381 transmits information such as the identification information of the package storage device 100 read by the two-dimensional code analysis unit 369, the address of the delivery destination, the name, the telephone number, the type of delivery, the date and time of delivery, and the person in charge of delivery. is sent to the delivery management server 400 as log information.

The device information transmission section 380 and the log information transmission section 381 may transmit a two-dimensional code to the information management server 700 or the delivery management server 400 instead of the identification information of the package storage device 100 . In this case, the deliverer terminal 300 does not have to include the two-dimensional code analysis section 369 .

FIG. 22 is a flow chart showing the procedure of the package management method according to the second embodiment. The flow chart in this figure shows the procedure for manufacturing the luggage storage device 100 by the manufacturer of the luggage storage device 100 . When the manufacturer manufactures the luggage storage device 100 (S500), the manufacturer requests the information management server 700 for information for generating a two-dimensional code to be affixed to the manufactured luggage storage device 100 (S502). The information management server 700 issues identification information of the manufactured luggage storage device 100 (S504), generates information for generating a two-dimensional code (S506), and registers it in the device information database 771 (S508). , to the manufacturer terminal 600 (S509). The manufacturer generates a two-dimensional code from the information received from the information management server 700, and prints the generated two-dimensional code (S510). The printed two-dimensional code is attached to the luggage storage device 100 (S512).

FIG. 23 is a flow chart showing the procedure of the package management method according to the second embodiment. The flowchart in this figure shows the procedure for initial registration by the user of the luggage storage device 100 . When the user who purchased the luggage storage device 100 installs the luggage storage device 100 at home, the two-dimensional code attached to the luggage storage device 100 is imaged by the user terminal 200 (S600). The user terminal 200 analyzes the imaged two-dimensional code and reads the identification information of the luggage storage device 100 and the URI of the information management server 700 included in the two-dimensional code (S602). Also, the user terminal 200 acquires information indicating the current position (S604). The user terminal 200 accesses the URI read out from the two-dimensional code (S606), transmits the identification information of the luggage storage device 100 to the information management server 700 (S608), and transmits the installation position of the luggage storage device 100. Device information such as information to be displayed is transmitted to the information management server 700 (S610). The information management server 700 checks whether the received identification information of the baggage storage apparatus 100 is registered in the apparatus information database 771 (S612). It is associated and registered in the device information database 771 (S614). In another example, information on the luggage storage device 100 may be registered in the information management server 700 via an application for registering information on the luggage storage device 100 .

FIG. 24 is a flow chart showing the procedure of the package management method according to the second embodiment. The flowchart in this figure shows the procedure for the delivery person to authenticate the package storage device 100 . When the user who installed the package storage device 100 at home requests authentication of the package storage device 100 , the delivery person visits the user's home and confirms the identity of the package storage device 100 . The dimension code is imaged by the deliverer terminal 300 (S700). The deliverer terminal 300 analyzes the imaged two-dimensional code and reads the identification information of the parcel storage device 100 included in the two-dimensional code (S702). Also, the deliverer terminal 300 acquires information indicating the current position (S704). The deliverer terminal 300 transmits identification information of the parcel storage device 100 to the delivery management server 400 (S708), and transmits device information such as information indicating the installation position of the parcel storage device 100 to the delivery management server 400 (S710). ). The delivery management server 400 transmits the identification information and device information of the parcel storage device 100 received from the deliverer terminal 300 to the information management server 700, and requests authentication of the parcel storage device 100 (S712). The information management server 700 authenticates the luggage storage device 100 (S714), and if authenticated, updates the status information of the luggage storage device 100 so that it can be used (S716). The information management server 700 notifies the delivery management server 400 of the authentication result (S716). When the package storage device 100 is authenticated, the delivery management server 400 stores the device information of the package storage device 100 in the device information database 472. Register (S720).

FIG. 25 is a flow chart showing the procedure of the package management method according to the second embodiment. The flow chart in this figure shows the procedure for a deliverer to deliver a delivery item to the package storage device 100 . When the user at the delivery destination is absent, the deliverer sends the two-dimensional code attached to the luggage storage device 100 to the delivery person's terminal in order to confirm whether the delivery item can be delivered to the luggage storage device 100. 300 takes an image (S800). The deliverer terminal 300 analyzes the imaged two-dimensional code and reads the identification information of the parcel storage device 100 included in the two-dimensional code (S802). Also, the deliverer terminal 300 acquires information indicating the current position (S804). The deliverer terminal 300 transmits identification information of the parcel storage device 100 to the delivery management server 400 (S808), and transmits device information such as information indicating the installation position of the parcel storage device 100 to the delivery management server 400 (S810). ). The delivery management server 400 transmits the identification information and device information of the parcel storage device 100 received from the deliverer terminal 300 to the information management server 700, and requests authentication of the parcel storage device 100 (S812). The information management server 700 authenticates the package storage device 100 (S814) and notifies the delivery management server 400 of the authentication result (S818). The delivery management server 400 notifies the delivery person terminal 300 of the authentication result notified from the information management server 700 (S820). When the parcel storage device 100 is authenticated, the deliverer places the delivery item in the parcel storage device 100 (S822), and transmits log information to the delivery management server 400 (S824). The parcel storage device 100 transmits status information indicating that the parcel door 26 has been opened to the delivery management server 400 (S825). The delivery management server 400 registers a combination of the log information received from the deliverer terminal 300 and the status information received from the parcel storage device 100 as a delivery record in the delivery record holding unit 473 (S826). The same applies when the deliverer collects the cargo from the cargo storage device 100 .

In the first embodiment, when the deliverer presses the "start" button and the "confirm" button when receiving the package, the package door 26 is opened. The luggage door 26 may not be opened unless the password is entered. In this case, the password may be set by the user using the user terminal 200, may be set by the delivery management server 400, or may be set by a distributor who ships the product purchased by the user to the user. may be When the seller sets a password, the set password is notified to the deliverer terminal 300 via the delivery management server 400, to the user terminal 200, and via the information management server 700, or , is directly notified to the luggage storage device 100 and set in the set number holding unit 75 . In this case as well, log information indicating that the two-dimensional code affixed to the package storage device 100 has been read by the deliverer terminal 300 and the password entered by the deliverer into the package storage device 100 to open the package door 26 are also provided. Status information indicating that the delivery has been completed is recorded in the delivery management server 400 as a delivery record. As a result, user convenience can be improved while ensuring security.

According to the technology of this embodiment, the manufacturer of the luggage storage device issues the identification information of the luggage storage device, and attaches the two-dimensional code containing the identification information in a form that cannot be forged or falsified to the luggage storage device before shipping. In addition, since the identification information is registered in the information management server in advance, the authenticity and reliability of the luggage storage device can be ensured. In addition, by using an inexpensive two-dimensional code, it is possible to provide a luggage storage device that can be used safely by the user and that enables the delivery person to deliver the luggage without worrying about the cost of manufacturing the luggage storage device. It is possible to promote the popularization of luggage storage devices.

Although the present invention has been described above based on the embodiments, the embodiments merely show the principles and applications of the present invention. In addition, many modifications and changes in arrangement are possible in the embodiments without departing from the spirit of the present invention defined in the claims.

In the embodiment, the identification information of the luggage storage device is stored in the two-dimensional code, but in another example, it may be stored in the image in the form of an electronic watermark or the like, or stored in a communicable element such as an RF tag. You may

FIG. 16 shows an example in which the two-dimensional code 56 is attached to the inside of the cargo door 26, but as described above, the two-dimensional code 56 can be attached to the outside of the cargo door 26, the inside or outside of the outer door 30, or the like. , the outer side of the box body 10, or the like, at a position where it can be read without unlocking the luggage door 26. In this case, even if the cargo door 26 is locked, the deliverer can read the two-dimensional code with the deliverer terminal 300 to confirm that the delivery destination is correct, or enter the password for unlocking the cargo door 26. can be checked.

In the embodiment, an example in which a two-dimensional code is attached to a luggage storage device has been described, but the technology of the present embodiment can also be applied to products other than luggage storage devices. For example, a two-dimensional code including identification information for identifying a product and address information for specifying an access destination to be accessed may be attached to a product such as furniture or building materials. In this case, the access destination may be a web page for registering information about the product, or a settlement site for settling payment for the purchase and use of the product.

Generalizing the inventions embodied by the above embodiments and modifications leads to the following technical ideas.

A luggage storage device according to one aspect of the present invention is a luggage storage device for storing luggage, comprising: a storage portion for storing the luggage; and a two-dimensional code attached to the storage device. The two-dimensional code consists of identification information for identifying the luggage storage device and an address for specifying an access destination to be accessed in order to register information about the luggage storage device in an information management server that manages information about the luggage storage device. including information.

According to this aspect, the authenticity and reliability of the luggage storage device can be ensured, and the security of the luggage storage device can be improved.

The two-dimensional code may be attached inside the opening/closing part. According to this aspect, it is possible to prevent the two-dimensional code from being defaced, damaged, tampered with, or duplicated illegally, thereby improving the security of the luggage storage device.

A lock portion for locking the opening/closing portion, an operation portion for receiving an operation for opening the opening/closing portion, an imaging device for capturing an image of a person performing the operation for opening the opening/closing portion, and locking and unlocking of the lock portion. and an outer door that covers at least the operation unit or the imaging device. The two-dimensional code may be attached to the inside of the outer door. According to this aspect, it is possible to prevent the two-dimensional code from being defaced, damaged, tampered with, or duplicated illegally, thereby improving the security of the luggage storage device.

further comprising a lock portion for locking the opening/closing portion, an operation portion for receiving an operation for opening the opening/closing portion, and a control portion for controlling locking and unlocking of the lock portion; It may be affixed to a position where it can be read even when the department is locked. According to this aspect, even if the opening/closing part is locked, the delivery person can read the two-dimensional code to confirm that the delivery destination is correct or confirm the password for unlocking the opening/closing part. can be done.

Another aspect of the invention relates to a management system. This management system includes a luggage storage device, an information management server, and a terminal of the user of the luggage storage device. The user's terminal includes a user terminal imaging device for imaging a two-dimensional code, an analysis unit for reading information contained in the two-dimensional code imaged by the user terminal imaging device, and an address read by the analysis unit. A user terminal communication unit for accessing an access destination specified by information, and an information transmission unit for transmitting information about the luggage storage device to the access destination. The information management server includes a database storing a plurality of pieces of identification information for identifying each of a plurality of luggage storage devices, a reception unit for receiving information on the luggage storage device used by the user from the user's terminal, and a reception unit. a registration unit for registering information on the received luggage storage device in a database in association with identification information for identifying the luggage storage device.

According to this aspect, the authenticity and reliability of the luggage storage device can be ensured, and the security of the luggage storage device can be improved.

A delivery person's terminal for delivering the package to the package storage device may be further provided. The delivery person's terminal has a delivery person's terminal imaging device for imaging the two-dimensional code, and the two-dimensional code of the parcel storage device at the delivery destination, which is imaged by the delivery person's terminal imaging device, or read from the two-dimensional code. an authentication requesting unit that transmits the information received to the information management server and requests authentication of the luggage storage device. The information management server has an authentication request reception section that receives a request for authentication of the luggage storage device, and an authentication section that inquires the information read from the two-dimensional code to the database to authenticate the luggage storage device and returns the authentication result. , may be provided. According to this aspect, it is possible to improve convenience for the user of the luggage storage device.

A delivery management server that manages delivery of packages to the package storage device may be further provided. The terminal of the deliverer is the two-dimensional code of the package storage device captured by the imaging device of the delivery terminal when the package is delivered to the package storage device, or information read from the two-dimensional code. to the delivery management server as log information. and a delivery record registering unit for registering in the holding unit. According to this aspect, it is possible to improve convenience for the delivery person of the package and the user of the package storage device.

The delivery record registration unit may register a set of status information indicating that the opening/closing unit is opened and log information received from the luggage storage device in the delivery record holding unit as a delivery record. According to this aspect, it is possible to improve the reliability of the delivery record.

Another aspect of the invention is a two-dimensional code. This two-dimensional code is a two-dimensional code affixed to the product, and includes identification information for identifying the product and access information to be accessed in order to register information about the product in the information management server that manages the information about the product. and address information for specifying the destination.

According to this aspect, the authenticity and reliability of the product can be ensured, and the security of the product can be improved. In addition, it is possible to improve convenience for the purchaser of the product.

Yet another aspect of the invention is an article of manufacture. This product is characterized in that the above two-dimensional code is attached.

According to this aspect, the authenticity and reliability of the product can be ensured, and the security of the product can be improved. In addition, it is possible to improve convenience for the purchaser of the product.

1 delivery management system, 22 take-out door, 23 first lock, 26 cargo door, 27 second lock, 30 outer door, 40 functional unit, 41 speaker, 42 imaging unit, 43 microphone, 44 operation display unit, 47 communication Device, 48 sensor, 52 posted article storage unit, 54 luggage storage unit, 60 control device, 61 operation control unit, 62 imaging control unit, 63 locking/unlocking control unit, 64 registration unit, 65 cargo reception control unit, 66 cargo collection control unit, 67 Multiple consignment receiving control unit 68 Call control unit 69 Notification control unit 70 Storage device 71 Status holding unit 72 Captured image holding unit 75 Set number holding unit 76 Communication information holding unit 100 Package storage device 200 Use User terminal 220 GPS receiver 222 Imaging device 261 Notification display unit 262 Information registration unit 263 Collection request transmission unit 264 Transmission form information transmission unit 265 Unlocking operation transmission unit 266 Unlocking permission transmission unit 267 Call control unit 268 Location information acquisition unit 269 Two-dimensional code analysis unit 280 Browser 300 Distributor terminal 320 GPS receiver 322 Imaging device 361 Distributor authentication unit 362 Notification display unit 363 Pickup request reception unit , 364 unlocking operation receiving unit, 365 unlocking operation presenting unit, 366 transmission slip information reception unit, 367 transmission slip output unit, 368 position information acquisition unit, 369 two-dimensional code analysis unit, 380 device information transmission unit, 381 log information Transmission unit 400 Delivery management server 461 User information registration unit 462 Login processing unit 463 Collection request reception unit 464 Collection request transmission unit 465 Unlocking operation transmission unit 466 Transmission slip information transmission unit 467 Device information reception Section 468 Authentication Requesting Section 469 Delivery Record Receiving Section 471 User Information Database 472 Apparatus Information Database 473 Delivery Record Holding Section 480 Delivery Record Registration Section 600 Manufacturer Terminal 661 Two-Dimensional Code Information Requesting Section 662 Two-dimensional code information reception unit 663 Two-dimensional code print unit 700 Information management server 761 Two-dimensional code information generation unit 762 Device information registration unit 763 Authentication request reception unit 764 Authentication unit 765 Status management unit 771 Device Information database, 772 use information database.

Claims (4)

a luggage storage device;
an information management server that manages information about the luggage storage device;
a delivery management server that manages delivery of packages to the package storage device;
a terminal of the user of the luggage storage device;
a delivery person's terminal that delivers the package to the package storage device;
with
The luggage storage device includes:
a storage unit for storing luggage;
an opening and closing part for opening and closing an opening for loading and unloading luggage into and out of the storage part;
a two-dimensional code attached to the luggage storage device;
with
The two-dimensional code specifies identification information for identifying the luggage storage device and an access destination to be accessed in order to register information about the luggage storage device in an information management server that manages information about the luggage storage device. and address information for
The terminal of said user,
a user terminal imaging device for imaging the two-dimensional code;
an analysis unit that reads information contained in the two-dimensional code imaged by the user terminal imaging device;
a browser for accessing the access destination specified by the address information read by the analysis unit and transmitting information about the luggage storage device to the access destination;
with
The delivery person's terminal
a deliverer terminal imaging device for a deliverer who has confirmed the installation status of the package storage device to take an image of the two-dimensional code;
An authentication request unit that requests authentication of the package storage device based on the two-dimensional code of the package storage device at the delivery destination captured by the delivery person terminal imaging device or information read from the two-dimensional code. and,
When the package is delivered to the package storage device, the two-dimensional code of the package storage device imaged by the delivery person terminal imaging device or the information read from the two-dimensional code is used as log information by the delivery management server. a delivery record sending unit for sending to
with
The information management server is
a database storing a plurality of pieces of identification information for respectively identifying a plurality of luggage storage devices;
Acquiring information about the luggage storage device used by the user from the terminal of the user, and registering the acquired information about the luggage storage device in the database in association with identification information for identifying the luggage storage device a device information registration unit to
an authentication request reception unit that receives a request for authentication of the luggage storage device;
an authentication unit that refers to the database for the information read from the two-dimensional code to authenticate the luggage storage device, and enables the luggage storage device to be used when authenticated;
with
The delivery management server
a delivery record holding unit that holds a delivery record including the log information;
A set of log information received from the delivery person's terminal and status information received from the package storage device and indicating that the opening/closing unit has been opened is registered in the delivery record holding unit as the delivery record. a record registration unit;
A management system comprising: 2. The management system according to claim 1 , wherein the two-dimensional code is attached inside the opening/closing part. The luggage storage device includes:
a lock portion for locking the opening and closing portion;
an operation unit for receiving an operation for opening the opening/closing unit;
an imaging device that captures an image of a person performing an operation for opening the opening/closing unit;
a control unit that controls locking and unlocking of the lock unit;
an outer door that covers at least the operation unit or the imaging device;
further comprising
3. The management system according to claim 1, wherein the two-dimensional code is attached to the inner side of the outer door. The luggage storage device includes:
a lock portion for locking the opening and closing portion;
an operation unit for receiving an operation for opening the opening/closing unit;
a control unit that controls locking and unlocking of the lock unit;
further comprising
2. The management system according to claim 1 , wherein the two-dimensional code is attached at a position where it can be read even when the opening/closing section is locked.

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