JP7159734B6 - Information processing device, information processing method and program - Google Patents

Description

The present invention relates to technology for evaluating the value of in-store equipment.

For example, Patent Literature 1 discloses a ticket vending machine (vending machine) that displays seat conditions in a store, generates customer information based on user's seat designation, and outputs the customer information to a kitchen terminal. The above ticket vending machine is configured so that a menu is also selected when the user designates a seat, and it is also disclosed that settlement is made according to the price of the menu selected by the user and the input money.

JP 2016-110463 A

In general, the prices of products and the like at stores (including restaurants and restaurants) that provide products and services at seats do not change depending on the seats. In the prior art such as Patent Document 1, payment is made according to the price of the menu regardless of which seat is designated, and if the selected menu is the same, the payment is made at the same price regardless of which seat is designated.

However, if a store has a relatively large group of customers, the quality of service provided to the seats adjacent to the group customers may deteriorate, or the environment (noise, etc.) of the adjacent seats may deteriorate. sometimes. The passengers guided to the adjacent seats have no choice but to be conscious of the excitement of group guests among their friends, and there is a possibility that they will not be able to calmly receive the products and services. On the passenger side, there is a need to avoid being guided to the adjacent seat.

On the other hand, from the viewpoint of efficient use of store resources, there is a need on the store side to guide customers even if they are seated adjacent to each other. Thus, there is a mismatch between the needs of the demand side and the needs of the supply side with respect to seats adjacent to the seats served by relatively large groups of customers. In order to eliminate this mismatch, it is necessary to properly evaluate the value of the adjacent seats.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned circumstances, and is an information processing apparatus and information processing method that enable appropriate evaluation of the value of a seat adjacent to a seat to which a relatively large customer group is being guided. and to provide programs.

An embodiment of the present invention that achieves the above object is an information processing apparatus comprising a storage section and a control section.
The storage unit stores seat arrangement information relating to the arrangement of each seat in the store and seating arrangement information relating to the seating arrangement of one or more customer groups to the seats.
The control unit acquires the number of people in each of the customer groups assigned to the plurality of second seats adjacent to the first seat included in the seat arrangement information, and calculates the value of the first seat. The higher the maximum value of each number of people, the lower the evaluation.

In the above embodiment, the value of the first seat is evaluated so that the value of the first seat decreases as the maximum value among the number of people of the customer group assigned to the plurality of second seats adjacent to the first seat increases. Therefore, it is possible to appropriately evaluate the value of the seat (first seat) adjacent to the seat (second seat) to which the relatively large customer group is guided.

The control unit may determine a menu and/or a service price to be presented to a customer group using the first seat according to the evaluated value of the first seat.

In this case, since the price of the service, etc. is determined according to the value of the first seat evaluated, the value of the adjacent seat (first seat) can be reflected in the price of the service, etc.

The storage unit may further store reservation information including a start time for use of the shop by the customer group.
In this case, the control unit further calculates the value of the first seat when a reserved passenger is assigned to any of the second seats within a predetermined time from the current time based on the reservation information. It may be evaluated and the price may be determined based on the evaluated value.

In this case, the value of the first seat when the reserved passenger is assigned to the second seat is evaluated based on the reservation information, so not only the value of the first seat at the current time but Appropriate evaluation of value within a predetermined time from the current time is also possible.

When the maximum value is obtained for the plurality of adjacent second seats, the control unit determines the value of the first seat when the maximum value is obtained for the one adjacent second seat. It may be rated lower than the case.

In this case, since the value of the first seat adjacent to the second seat allocated to two or more customer groups is evaluated lower than when the number of customer groups is one, a plurality of comparative Appropriate evaluation of the value of the first seat when adjacent to a large customer group becomes possible.

The seat arrangement information may include two-dimensional arrangement information of each seat.
In this case, the control unit further determines that, with respect to the first seat, the passenger group assigned to the second seat on the side opposite to the second seat for which the maximum value is obtained has a large number of passengers. The value of the first seat may be evaluated so that the value becomes even lower as the value increases.

In this case, with respect to the first seat, the greater the number of passenger groups assigned to the second seat on the opposite side of the second seat from which the maximum value was obtained, the lower the value. Since the value of the first seat is evaluated at , it is possible to appropriately evaluate the value of the first seat when sandwiched between a plurality of customer groups.

The seat arrangement information may include information regarding the distance between each seat.
In this case, the control unit further evaluates the value of the first seat such that the closer the distance between the second seat for which the maximum value is acquired and the first seat, the lower the value. You may

In this case, the value of the first seat is evaluated so that the closer the distance between the second seat for which the maximum value is obtained and the first seat is, the lower the value is. Appropriate evaluation of the first seat according to the distance becomes possible.

The control unit may evaluate the value of the first seat such that the greater the number of orders of the customer group seated in the second seat for which the maximum value is acquired, the lower the value. .

In this case, the value of the first seat is evaluated so that the greater the number of orders of the customer group assigned to the second seat for which the maximum value is obtained, the lower the value of the first seat. Even in cases where a large customer group requests a large number of products and services from the store, which affects the provision of products and services to the customer group sitting in the first seat above, this is reflected. Appropriate evaluation of the value of the first seat thus obtained becomes possible.

The above object is also achieved by the following information processing method according to one embodiment of the present invention.
storing seating arrangement information regarding the arrangement of each seat in the store and seating arrangement information concerning the seating arrangement of one or more customer groups to the above-mentioned seats;
Acquire the number of people in each customer group assigned to a plurality of second seats adjacent to the first seat included in the seat arrangement information,
An information processing method for evaluating the value of the first seat so that the value of the first seat decreases as the maximum value among the acquired number of persons increases.

The above object is also achieved by the following program according to one embodiment of the present invention.
to the computer,
storing seating arrangement information relating to the arrangement of each seat in the store and seating arrangement information relating to the seating arrangement of one or more customer groups to said seating;
a step of acquiring the number of people in each customer group assigned to a plurality of second seats adjacent to the first seat included in the seat arrangement information;
A program for executing a step of evaluating the value of the first seat so that the value of the first seat decreases as the maximum value of the acquired number of persons increases.

The present invention allows for a better assessment of the value of seats next to the seat being served by a relatively large group of customers.

1 is a conceptual diagram showing the configuration of a store operation support system according to an embodiment of the present invention; FIG. It is a conceptual diagram which shows the hardware constitutions of the information processing apparatus which concerns on the said embodiment. It is a conceptual diagram which shows the information which the memory|storage part of the said information processing apparatus has. It is a conceptual diagram which shows an example of a store layout based on the two-dimensional arrangement information which the said memory|storage part has. It is a flow chart of information processing of the above-mentioned seat evaluation in the above-mentioned embodiment.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments according to the present invention will be described with reference to the drawings.

[First Embodiment]
[Information processing system]
FIG. 1 is a conceptual diagram showing the configuration of a store management support system 1 according to this embodiment. The store management support system 1 has an information processing device 100 in the store and a reservation reception server 150 on the cloud. Although the business type of the store is a restaurant in this embodiment, the present invention is not limited to this. FIG. 1 also shows a customer terminal 300 outside the store management support system 1. As shown in FIG.

The information processing device 100 is installed inside a restaurant. The reservation reception server 150 mediates reservation applications by reservation customers between the information processing apparatus 100 and the customer terminal 300 . The reservation reception server 150 receives reservation application information from the customer terminal 300 and transmits a reservation request generated based on this to the information processing apparatus 100 .

The customer terminal 300 is composed of a general-purpose computer, smart phone, or the like. A reservation customer provides reservation application information to the store operation support system 1 through the customer terminal 300. - 特許庁The reservation application information includes, for example, information for specifying the reservation destination store, the number of reservations, and the date and time of the reservation.

[Information processing device]
FIG. 2 is a block diagram showing the hardware configuration of the information processing apparatus 100. As shown in FIG. As shown in FIG. 2, the information processing apparatus 100 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an input/output interface 15, and a bus connecting these to each other. 14.

The CPU 11 appropriately accesses the RAM 13 or the like as necessary, and performs overall control of each block while performing various arithmetic processing. The ROM 12 is a non-volatile memory that permanently stores an OS (Operating System) to be executed by the CPU 11, programs, and firmware such as various parameters. The RAM 13 is used as a work area for the CPU 11, and temporarily holds the OS, various applications being executed, and various data being processed.

The input/output interface 15 is connected to a display unit 16, an operation reception unit 17, a storage unit 18, a communication unit 19, and the like. The display unit 16 is a display device using, for example, an LCD (Liquid Crystal Display), an OELD (Organic Electro-Luminescence Display), a CRT (Cathode Ray Tube), or the like. The operation reception unit 17 is, for example, a pointing device such as a mouse, a keyboard, or other input device. Note that the display unit 16 and the operation reception unit 17 may be combined into one by a liquid crystal touch panel.

The storage unit 18 is, for example, a non-volatile memory such as an HDD (Hard Disk Drive), a flash memory (SSD; Solid State Drive), or other solid state memory. The storage unit 18 stores the OS, various applications, and various data.

The communication unit 19 is, for example, various modules for wireless communication such as a NIC (Network Interface Card) and a wireless LAN. The communication unit 19 allows the information processing device 100 to transmit and receive data to and from other devices.

The CPU 11 loads software programs stored in the ROM 12 to configure the control section and the like of the present invention. The storage section 18 functions as a storage section of the present invention.

By adopting the configuration shown in FIGS. 1 and 2, this embodiment can manage the information about the facilities of the store by information technology, thereby improving the efficiency of the store operation.

[Data in memory]
FIG. 3 is a conceptual diagram showing information held by the storage unit 18. As shown in FIG. The storage unit 18 stores a reservation information database 181 , a seating arrangement information database 182 , a seating arrangement information database 183 and an order information database 184 .

The reservation information database 181 is a database that accumulates reservation information generated by the CPU 11 based on reservation requests received by the information processing apparatus 100 from the reservation reception server 150 . The reservation information includes, for example, information for specifying the reservation customer, information on the number of reservations, and information on the date and time of the reservation. In addition, when an employee inputs an operation indicating that the reservation request cannot be met due to reasons such as full seats, the CPU 11 does not generate reservation information, and the reservation information related to the reservation request is , is not stored in the reservation information database 181.

The seating arrangement information database 182 is a database that stores information about facilities in the store. The equipment includes, for example, tables and chairs. The seat arrangement information database 182 is constructed in advance by an employee's operation. The seat arrangement information database 182 has, as two-dimensional arrangement information, a store layout that two-dimensionally shows the arrangement of the facilities (part of the store layout is illustrated in FIG. 4).

The seat assignment information database 183 has information indicating the seat assignment status of the customer groups at the current time. Seats are set based on the seat arrangement information database 182 described above. By referring to the seat allocation information database 183, the CPU 11 grasps how many customer groups are allocated to which seats at the current time.

The seat allocation information database 183 also has information indicating the seat allocation status of the reserved customer group at an arbitrary date and time based on the reservation information held by the reservation information database 181 . By referring to the seat allocation information database 183, the CPU 11 grasps how many customer groups are scheduled to be allocated to which seats on any given date and time.

The order information database 184 accumulates information indicating menus ordered by customer groups for each customer group. Note that the menu may be products or services.

[Information processing of seat evaluation]
Information processing for evaluating the value of seats in the store, which is executed by the information processing apparatus 100, will be described with reference to FIGS. 4 and 5. FIG. FIG. 4 is a diagram showing an example of a store layout based on the two-dimensional layout information. FIG. 5 is a flow chart of the information processing of the seat evaluation.

In FIG. 4, seats are shown surrounded by dashed lines when a group of facilities (one table and four or two chairs corresponding to it) is regarded as one seat. For example, seat A, seat B, seat C, and seat D in FIG. 4 are two-seat, four-seat, four-seat, and four-seat seats, respectively.

Considering a group of facilities as one seat is an example for explanation, and the present invention is not limited to this. For example, one seat may be assigned to one physical chair, or one seat may be assigned to one person's space on a bench-like settee.

In FIG. 4, the seats used by the customer groups assigned to the seats are also shown surrounded by dashed-dotted lines. As illustrated in FIG. 4, customer groups may be distributed across multiple seats.

(Acquisition of seat arrangement information and seat allocation information, start of seat evaluation: ST11, ST12)
The CPU 11 of the information processing device 100 acquires seat arrangement information that can generate a store layout as illustrated in FIG. 4 based on the seat arrangement information database 182 and the two-dimensional arrangement information stored in the same database (step ST11). Further, the CPU 11 acquires the seating arrangement information of the customer group as illustrated in FIG. 4 based on the seating arrangement information database 183 (step ST11).

Subsequently, the CPU 11 determines whether or not the acquired seat allocation information has been updated (step ST12). A series of steps (ST13-ST17) are executed to evaluate the value V of the first seat as "seat".

(Evaluation of seat value: ST13 to ST17)
In this embodiment, the steps for evaluating the value V of the first seat (ST13 to ST17) form a loop, and the value V is evaluated for each vacant seat at the current time.

First, the CPU 11 designates an arbitrary vacant seat as a "first seat" and designates a seat adjacent to the first seat as a "second seat". For example, in FIG. 4, seat D is the first seat. In this case, the CPU 11 regards seat A, seat B, and seat C as being adjacent to seat D, and sets them as "second seats".

The CPU 11 further acquires the number of people N of the second seats based on the seating arrangement information acquired in step ST11 (step ST13). Here, if there are a plurality of second seats, the CPU 11 acquires the number of people N for each. In the situation of FIG. 4, seat A, seat B, and seat C are the second seats, so the number of people N is acquired for each seat.

More specifically, the number N of the second seats is the number of the customer group using the second seat (the number of customer groups assigned to the second seat).

In addition, the maximum number of people who can sit in the second seat may be smaller than N. For example, in the situation shown in FIG. A total of 4 seats are allocated to the customer group using seat A, including the 2 seats in . Therefore, the number NA of the customer group using the seat A is 3 or 4 (hereafter referred to as 4). Similarly, the number NC of the customer group using the seat C is also 5 to 8 (hereinbelow, it is assumed to be 8). In the following, the number NB of the customer group using seat B is assumed to be four.

Subsequently, the CPU 11 provisionally determines the value V of the first seat according to the maximum value Nmax of the number of people N occupying the second seat obtained in step ST13 (step ST14). In this embodiment, the value V of the first seat is determined such that the larger the maximum value Nmax of the number of people N of the second seat, the lower the value V of the first seat.

For example, in the situation of FIG. 4, Nmax is 8 people, which is the number of people in the customer group using seat C. The CPU 11 provisionally determines the value V of the seat D according to Nmax8 people.

Further, when the maximum value Nmax exceeds a predetermined threshold, the CPU 11 may evaluate the value V according to the number of persons having the maximum value Nmax. In this case, the value V can be lowered only when the size of the customer group (large number of people) is relatively large. Whether the scale is relatively large or not is determined by the predetermined threshold.

Subsequently, the CPU 11 confirms whether or not there are a plurality of customer groups using the plurality of second seats (step ST15). If there are a plurality of customer groups (step ST15: Yes), the CPU 11 further reduces the value V (step ST16). If there are not a plurality of customer groups (step ST15: No), no particular processing is performed.

For example, in the situation shown in FIG. 4, seat A, seat B, and seat C (second seat) adjacent to seat D (first seat) are assigned to three different customer groups, respectively. Therefore, the determination in step ST15 is Yes, and the value V of the seat D further decreases.

Subsequently, the CPU 11 confirms whether or not there are other vacant seats (step ST17), and if there are vacant seats (step ST17: Yes), any one of them is selected as the next first seat, and the above-described processing is performed. (return to step ST13). If there is no vacant seat (step ST17: No), the CPU 11 exits the loop.

(Price determination based on value of evaluated seats: ST18)
Subsequently, the CPU 11 determines the price of the product or service to be provided using each vacant seat based on the value V of each vacant seat (step ST18).

As a specific example of the processing of step ST18, when the value V is represented by an index of 0<V≦1, and the service to be provided is a plan of "5,000 yen for 2 hours all-you-can-drink at an izakaya", the CPU 11 determines the price of the above plan to be offered with vacant seats to be 5000 x V (yen).

In the above-described embodiment, the value of the first seat is evaluated so that the value of the first seat decreases as the maximum value among the number of people of the customer group assigned to the plurality of second seats adjacent to the first seat increases. Therefore, it is possible to appropriately evaluate the value of the adjacent seat (first seat) to the seat (second seat) to which the relatively large customer group is guided.

Furthermore, in the above embodiment, the CPU 11 determines the price of the menu and/or service to be presented to the customer group using the first seat according to the evaluated value of the first seat. The value of the adjacent seat (first seat) can be reflected in the price of the service.

According to the above-described embodiment, it is possible to meet the needs of the store side, which wants to offer a discounted price, although other customer groups cannot be seated at regular prices in seats adjacent to a relatively large customer group. . On the other hand, it is possible to meet the needs of customers who do not want to be assigned to seats adjacent to a relatively large group of customers at regular prices, but who want to receive offers at discounted prices. .

Furthermore, in the above-described embodiment, in steps ST15 and ST16, the CPU 11 determines the value of the first seat adjacent to the second seat to which two or more customer groups are assigned, and the number of customer groups is one. The decision to rate lower than the case allows for a proper assessment of the value of the first seat when adjacent to a plurality of relatively large groups of guests.

[Second embodiment]
Information processing for evaluating the value of a seat at an arbitrary time instead of the current time will be described below as a second embodiment using the same hardware configuration and software configuration as in the first embodiment. In this embodiment, the value of the seat at the current time cannot be evaluated, and the information processing apparatus 100 evaluates the value of the seat at an arbitrary time, and further evaluates the value of the seat at the current time. good too.

In this embodiment, the CPU 11 evaluates the value of a seat at an arbitrary time. Evaluate based on information, etc.

In this case, in the seat evaluation information processing (flowchart of FIG. 5), the CPU 11 acquires the seat assignment information from the seat assignment information database 183 that enables the seat assignment situation at the current time to be grasped. Reservation information within a predetermined time from the current time is acquired from 181 (step ST11).

Subsequently, the CPU 11 enters a loop for evaluating the value of each vacant seat within a predetermined time period from the current time, triggered by the update of the acquired reservation information within a predetermined time period from the current time (step ST13). to ST17). As for the processing after step ST13, the same processing as in the first embodiment is executed by the CPU 11. FIG.

According to the second embodiment, the CPU 11 evaluates the value of the first seat when the reserved passenger is assigned to the second seat based on the reservation information. Appropriate evaluation of not only the value of the seat at the current time but also the value within a predetermined time from the current time becomes possible.

[Modification]
Modifications of the above-described embodiment will be described below.

[Modification 1]
In the above-described embodiment, in steps ST15 and ST16 of the information processing of the seat evaluation, the CPU 11 further reduces the value V according to the number of customer groups using the second seat if the number is more than one. However, the CPU 11 may further determine the degree of decrease in the value V based on the two-dimensional arrangement of the second seats assigned to the customer group.

In this case, in step ST16, the CPU 11 refers to both the two-dimensional arrangement information of each seat included in the seat arrangement information and the seat arrangement information acquired in step ST11. when there are two or more secondary seats that are seated by multiple passenger groups, than if the primary seat is simply adjacent to a secondary seat that is seated by multiple passenger groups. , reduces the value V of the first seat.

For example, in FIG. 4, seat D is sandwiched between seat A and seat B, and a customer group is assigned to each seat. be.

According to the above modification 1, when the first seat value V is sandwiched between two or more customer groups based on the two-dimensional seat arrangement information, that is, the store layout, The value of the seat can be properly evaluated because it is considered and the evaluation is further lowered.

[Modification 2]
In the above-described embodiment or Modification 1, the second seat corresponding to the maximum value Nmax of the number of people N in the second seat obtained in step ST14 is located on the opposite side of the first seat. If a customer group is assigned to the second seat, the value V of the first seat may be evaluated according to the number of customers in the second seat on the opposite side.

That is, when the first seat is sandwiched between the second seat for which Nmax is acquired and a different second seat, the CPU 11 determines, according to the number of passengers in the passenger group of the different second seat, Evaluate the value V of the first seat. In this case, the CPU 11 causes the value V to decrease as the number of people in the customer group of the second seat increases.

In this case, if one of the customer groups sandwiching the first seat is the customer group with the largest number of adjacent customer groups, the CPU 11 determines that the first seat is simply sandwiched between the customer groups. Evaluate the value V even lower than if

For example, in FIG. 4, Nmax (8 people in this case) are acquired from seat C, but there is no seat on the opposite side of seat C to seat A, and no customer group is assigned. The example of weighting down the value V does not apply.

According to Modification 2 above, the greater the number of passengers in the customer group assigned to the second seat on the side opposite to the second seat for which the maximum value was obtained, the greater the value of the first seat. Since the value of the first seat is evaluated such that the .DELTA.

[Modification 3]
In the information processing of the seat evaluation in the above-described embodiment, after the provisional determination of the value V (step ST14), the CPU 11 further determines the distance between the second seat from which the maximum value was obtained and the first seat. The value V may be evaluated such that the closer the distance, the lower the value V becomes. In this case, the seat arrangement information held by the seat arrangement information database 182 has information on the distance between each seat.

In FIG. 4, the distance between seat B and seat D is shown as an example of "distance between seats." The seat arrangement information has distances between facilities as information, and the CPU 11 evaluates the value V tentatively determined in step ST14 according to the distances between seats. Specifically, the closer the distance between the seats, the lower the value V.

According to Modification 3, it is possible to appropriately evaluate the first seat according to the distance between the seats. When a customer group with a relatively large number of people gets excited among their friends, the conversation tends to be loud, which may lower the customer satisfaction of the surrounding customers. Since the sound wave is attenuated in inverse proportion to the square of the distance, according to the above modification 3, in which the value V is lowered as the distance is shorter, the price of services, etc. at seats around a relatively large group of customers will be reduced accordingly. It will be discounted, and the decline in customer satisfaction can be suppressed. Modification 3 can also be combined with Modification 1 or Modification 2. FIG.

[Modification 4]
In the information processing of the seat evaluation of the above-described embodiment, the CPU 11 further adjusts the seat evaluation so that the higher the number of orders of the customer group assigned to the second seat for which the maximum value Nmax is obtained, the lower the value. The value of the first seat may be evaluated. In this case, the CPU 11 acquires from the order information database 184 the number of orders of the customer group assigned to the second seat for which Nmax has been acquired.

A relatively large customer group may request many products and services from the store, which may affect the provision of products and services to the customer group sitting on the first seat. According to Modification 4, it is possible to appropriately evaluate the value of the first seat reflecting such a case. According to Modification 4, the prices of services and the like at seats around a customer group with a large number of orders and a relatively large number of customers are appropriately discounted, so that a decrease in customer satisfaction can be suppressed. Modification 4 can also be combined with Modification 1, Modification 2, or Modification 3.

[Modification 5]
Although the above embodiment defines the second seat as being adjacent to the first seat, as will be apparent during the description of the embodiment and also with reference to FIG. , the first and second seats need not be in physical contact. Even if there is an aisle between them, if the distance between the first seat and the second seat is within a predetermined range, they are considered to be adjacent. Also, even if the physical distance is close, if the walls or partitions separating the seats are high enough to block voices, etc., they may not be adjacent. Modification 5 can also be combined with Modification 1, Modification 2, Modification 3, or Modification 4.

Although the examples of modifications of the above-described embodiment are finished above, the present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the scope of the present invention. be able to. Therefore, the above-described embodiment is merely an example in all respects, and should not be construed as limiting. For example, each of the processing steps described above may be omitted in part or in whole, or may be executed in parallel or in any desired order, as long as the content of the processing is not inconsistent.

1... Store operation support system 11... CPU
12 ROM
13 RAM
DESCRIPTION OF SYMBOLS 14... Bus 15... Input-output interface 16... Display part 17... Operation reception part 18... Storage part 19... Communication part 100... Information processing apparatus 150... Reservation reception server 181... Reservation information database 182... Seat arrangement information database 183... Seat allocation Information database 184 Order information database

Claims (9)

a storage unit for storing seat arrangement information on the arrangement of each seat in the store and seating arrangement information on the seating arrangement of one or more customer groups to the seats;
Acquiring the number of people in each customer group assigned to a plurality of second seats adjacent to the first seat included in the seat arrangement information, and calculating the value of each of the acquired first seats An information processing apparatus comprising a control unit that evaluates such that the larger the maximum value among them, the lower the evaluation. The information processing device according to claim 1,
The control unit determines a menu and/or a service price to be presented to a customer group using the first seat according to the evaluated value of the first seat. Information processing device. The information processing device according to claim 2,
The storage unit further stores reservation information including the start time of use of the store for the customer group,
Based on the reservation information, the control unit evaluates and evaluates the value of the first seat when a reserved passenger is assigned to one of the second seats within a predetermined time from the current time. An information processing device that determines the price based on value. The information processing device according to any one of claims 1 to 3,
When the maximum value is obtained for the plurality of adjacent second seats, the control unit determines the value of the first seat when the maximum value is obtained for the one adjacent second seat. Evaluate information processing equipment lower than the case. The information processing device according to any one of claims 1 to 4,
The seat arrangement information includes two-dimensional arrangement information of each seat,
With respect to the first seat, the controller determines that the greater the number of passenger groups assigned to the second seat on the side opposite to the second seat for which the maximum value was obtained, the lower the value. information processing device that evaluates the value of the first seat so that The information processing device according to any one of claims 1 to 5,
The seat arrangement information has information about the distance between each seat,
The control unit evaluates the value of the first seat such that the closer the distance between the second seat for which the maximum value is acquired and the first seat, the lower the value of the first seat. The information processing device according to any one of claims 1 to 6,
The control unit evaluates the value of the first seat such that the greater the number of orders of the customer group assigned to the second seat for which the maximum value is obtained, the lower the value of the first seat. . storing seating arrangement information about the arrangement of each seat in the store and seating arrangement information about the seating arrangement of one or more customer groups to the seats;
Acquiring the number of people in each customer group assigned to a plurality of second seats adjacent to the first seat included in the seat arrangement information,
Evaluate the value of the first seat so that the value of the first seat decreases as the maximum value among the acquired number of people increases.
A computer-implemented method of information processing. to the computer,
storing seating arrangement information relating to the arrangement of each seat in the store and seating arrangement information relating to the seating arrangement of one or more customer groups to said seating;
a step of acquiring the number of people of each customer group assigned to a plurality of second seats adjacent to the first seat included in the seat arrangement information;
A program for executing a step of evaluating the value of the first seat so that the value of the first seat decreases as the maximum value of the acquired number of people increases.

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