JP7157198B2 - Information processing device, information processing system and information processing method - Google Patents

Description

The present invention relates to an information processing apparatus, an information processing system, and an information processing method for specifying a billing amount to be billed to a user.

Electronic settlement is widely performed in shops and the like. Patent Literature 1 describes that a QR code (registered trademark) displayed on a facility terminal is photographed with a portable terminal, and the photographed QR code is transmitted to a store to request payment.

JP 2020-47231 A

In the technique described in Patent Literature 1, in order to suppress spoofing by a third party, an employee of the store confirms that the customer is the same person by using a facial photograph that the customer has stored in advance in an intermediary device. However, since the user needs to take a picture of the QR code with a mobile terminal or have a store employee compare the user's face with the photograph of the user's face, it is difficult to make a smooth payment.

Therefore, the present invention has been made in view of these points, and it is an object of the present invention to provide an information processing device, an information processing system, and an information processing method that can simplify settlements at facilities and the like.

The information processing apparatus according to the first aspect of the present invention provides a user interface for identifying a user of a mobile terminal within a cell of the base station from a management apparatus that manages a base station that transmits radio waves to an area corresponding to a facility terminal. an acquisition unit that acquires identification information and cell identification information for identifying the cell; a specifying unit that specifies the billing amount to be charged to the user by the facility corresponding to the cell identification information acquired by; a payment requesting unit for requesting the payment device to make a payment.

The payment request unit requests the payment device to settle the billed amount specified by the specifying unit for the user corresponding to the user identification information using a first payment method, and transfers the billed amount to the user corresponding to the user identification information. When information indicating that settlement by one settlement method is impossible is received from the settlement device, the settlement device transmits information requesting settlement by a second settlement method different from the first settlement method. can be sent to

The specifying unit specifies whether or not a person is present at a detection position based on a detection result of an external device that detects a person present at a detection position that at least partially matches the cell, and determines whether or not a person is present at the detection position. The billing amount to be charged to the user corresponding to the user identification information acquired by the acquisition unit may be specified on condition that it is specified that a person resides in the location.

The information processing apparatus further includes a storage unit that associates registered user identification information registered in advance with a registered authentication key and stores the registered authentication key. acquires the authentication information indicating an authentication key, acquires the user identification information from the management device that manages the base station that transmits radio waves to the area corresponding to the facility terminal, and identifying the registered authentication key stored in the storage unit in association with the registered user identification information corresponding to the acquired user identification information, and identifying the authentication key indicated by the authentication information acquired by the acquisition unit; The amount to be charged to the user corresponding to the user identification information acquired by the acquiring unit may be specified on condition that the registered authentication key specified by the specifying unit matches.

The information processing device further includes a presentation unit that presents the part of the user identification information acquired by the acquisition unit to the user, and the acquisition unit presents the part of the user identification information to the user. After the presentation unit starts, authentication information indicating the authentication key may be obtained from the facility terminal.

When the acquiring unit acquires the user identification information of the plurality of users, the specifying unit stores the registered user identification information corresponding to the plurality of user identification information acquired by the acquiring unit in association with each other. on the condition that the authentication key indicated by the authentication information acquired by the acquiring unit matches any one of the plurality of registered authentication keys specified by the specifying unit. , the billing amount to be billed to the user corresponding to the registered user identification information stored in association with the registered authentication key that matches the authentication key may be specified.

When the payment requesting unit receives from the payment device information indicating that the balance of the amount prepaid by the user is smaller than the billed amount to be charged to the user, the information processing device You may further provide the notification part which notifies.

The acquisition unit acquires the user identification information of the mobile terminal in a cell of another base station installed at the entrance of the facility and the cell identification information of the cell from the management device, A first captured image obtained from a first imaging device that captures an image of the entrance of the facility within a predetermined time range from the time when the acquires the user identification information of the mobile terminal in the cell of the another base station a recognition unit that recognizes a person included in the Based on a second captured image acquired from a second imaging device different from the first imaging device, the tracking unit identifies the product touched by the hand of the person being tracked, and based on the price of the identified product , the amount to be billed to the user corresponding to the user identification associated with the person being tracked. The acquisition unit acquires the user identification information from the management device that manages the base station that transmits radio waves to an area corresponding to the facility terminal that reads product tags in the facility, and acquires the user identification information via the facility terminal: Product identification information for identifying the product is acquired from the tag, and the specifying unit charges the user corresponding to the acquired user identification information based on the product identification information acquired by the acquisition unit. You can specify the amount.

An information processing system according to a second aspect of the present invention manages an information processing device that specifies the amount billed by a facility to a user of a mobile terminal, and a base station that transmits radio waves to an area corresponding to the facility terminal. In an information processing system that includes a management device and a facility terminal that receives an operation of the user who inputs an authentication key, the facility terminal includes a reception unit that receives the user's operation of inputting the authentication key, and the reception unit. and a transmitting unit configured to transmit authentication information indicating the authentication key accepted by the management device to the information processing device, wherein the management device identifies the user of the mobile terminal from the mobile terminals in the cell of the base station. and an information transmitting unit that associates the user identification information with the cell identification information for identifying the cell and transmits the information to the information processing device, The information processing device acquires the user identification information of the mobile terminal in the cell of the base station and the cell identification information for identifying the cell from the management device, and obtains the authentication information from the facility terminal. and an acquisition unit that acquires the facility corresponding to the cell identification information acquired by the acquisition unit on the condition that the authentication information that is the same as or similar to the registered authentication information of the user registered in advance is acquired by the user a specifying unit for specifying a billing amount to be charged to the user; and a payment requesting unit for requesting the payment apparatus to settle the billing amount specified by the specifying unit for the user corresponding to the user identification information. , has

An information processing method according to a third aspect of the present invention is a computer-executed management device that manages a base station that transmits radio waves to an area corresponding to a facility terminal, and notifies a user of a mobile terminal in a cell of the base station. a step of obtaining user identification information for identification and cell identification information for identifying the cell; and requesting a settlement device to settle the identified billing amount based on the user identification information. and a step.

ADVANTAGE OF THE INVENTION According to this invention, there exists an effect of simplifying settlement more in a store etc.

1 is a diagram for explaining an overview of an information processing system according to an embodiment; FIG. 1 shows the configuration of a management device; The configuration of the facility terminal is shown. 1 shows the configuration of an information processing device; It is a figure which shows the example of presentation of user identification information by a presentation part. FIG. 10 is a diagram showing an example in which the notification unit notifies that payment of the billed amount has been completed; FIG. 5 is a diagram showing how a specifying unit 533 specifies products to be purchased by a user. FIG. 10 is a flowchart showing a processing procedure in which the information processing device requests the settlement device to settle the amount billed by the facility to the user; FIG.

[Overview of information processing system S]
FIG. 1 is a diagram for explaining an outline of an information processing system S of this embodiment. Information processing system S includes mobile terminal 100 , base station 200 , management device 300 , facility terminal 400 , information processing device 500 , and settlement device 600 .

The mobile terminal 100 is, for example, a smartphone owned by a user who uses the facility. Mobile terminal 100 communicates with management device 300 and information processing device 500 via base station 200 . The base station 200 is, for example, a 5G femtocell base station. In the example of FIG. 1, the base station 200 is mounted on the facility terminal 400 . Base station 200 has a narrower cell than a macrocell base station. Base station 200 may comprise multiple cells. Base station 200 is connected to mobile terminal 100, management device 300, and information processing device 500 via a network. The base station 200 transmits radio waves to areas corresponding to the facility terminals 400 . For example, the base station 200 transmits radio waves to an area including the user operating the facility terminal 400 .

The management device 300 is, for example, a control device that configures at least part of the 5G core network. Management device 300 manages base station 200 . Management device 300 communicates with mobile terminal 100 in the cell of base station 200 via base station 200 . The facility terminal 400 is installed within the facility. The facility terminal 400 is, for example, a self-checkout settlement device. The facility terminal 400 communicates with the information processing device 500 via the network. The facility terminal 400 accepts a user's operation of entering an authentication key such as a personal identification number. The facility terminal 400 reads the tags of the products purchased by the user at the facility. At this time, the facility terminal 400 reads product identification information for identifying the product from the tag.

Information processing device 500 communicates with management device 300 , facility terminal 400 and settlement device 600 . The information processing device 500 identifies the amount billed by the facility to the user of the mobile terminal 100 . The information processing apparatus 500 stores the user identification information and the registered authentication key in association with each other in the storage unit. The user identification information is, for example, a unique user ID, mobile phone number, or e-mail address assigned to the user of the mobile terminal 100 by the carrier. Payment device 600 communicates with information processing device 500 via a network. The settlement device 600 settles the amount billed to the user identified by the information processing device 500 .

The flow of processing in FIG. 1 will be described below. The mobile terminal 100 transmits user identification information for identifying the user to the base station 200 ((1) in FIG. 1). Management device 300 receives user identification information from mobile terminal 100 in the cell of base station 200 via base station 200 ((1) and (2) in FIG. 1). At this time, management device 300 receives cell identification information for identifying the cell of base station 200 together with user identification information from base station 200 . The cell identification information may be for identifying the base station 200. FIG. The information processing device 500 acquires user identification information and cell identification information from the management device 300 ((3) in FIG. 1). The information processing device 500 acquires from the facility terminal 400 the product identification information identifying the product read by the facility terminal 400 and the authentication information indicating the authentication key accepted by the facility terminal 400 ((4) in FIG. 1). ).

The information processing device 500 determines whether or not the authentication information indicating the authentication key corresponding to the user has been acquired from the facility terminal 400 . The information processing apparatus 500 specifies the amount to be charged by the facility to the user on the condition that the authentication information indicating the authentication key corresponding to the user has been acquired. The information processing device 500 transmits to the settlement device 600 settlement request information requesting settlement of the specified billed amount ((5) in FIG. 1).

The information processing device 500 uses the user identification information acquired via the management device 300 and the authentication key acquired from the facility terminal 400 to verify the identity of the user. Therefore, the information processing apparatus 500 can prevent impersonation by a third party with high precision compared to the case where only the personal identification using the authentication key is performed. At this time, the information processing device 500 does not request the user to perform an operation for transmitting the user identification information to the information processing device 500, so it is possible to suppress an increase in the time required for payment.

[Configuration of management device 300]
FIG. 2 shows the configuration of the management device 300. As shown in FIG. The management device 300 includes a communication section 31 , a storage section 32 and a control section 33 . The communication unit 31 is an interface for communicating with the mobile terminal 100 via the base station 200 . The communication unit 31 communicates with the information processing device 500 via the network.

The storage unit 32 is a storage medium such as a ROM (Read Only Memory), a RAM (Random Access Memory), and a hard disk. The storage unit 32 stores programs executed by the control unit 33 . The control unit 33 is, for example, a CPU (Central Processing Unit). The control unit 33 functions as an information receiving unit 331 and an information transmitting unit 332 by executing programs stored in the storage unit 32 .

Information receiving section 331 communicates with portable terminal 100 via communication section 31 . Information receiving section 331 receives user identification information for identifying the user of mobile terminal 100 from mobile terminal 100 in the cell of base station 200 . Information receiving section 331 receives from base station 200 cell identification information for identifying the cell of base station 200 including mobile terminal 100 together with user identification information. The information receiving section 331 outputs the received user identification information and cell identification information to the information transmitting section 332 .

The information transmission section 332 communicates with the information processing device 500 via the communication section 31 . Information transmitting section 332 associates the user identification information received by information receiving section 331 with the received cell identification information and transmits them to information processing apparatus 500 .

[Configuration of facility terminal 400]
FIG. 3 shows the configuration of the facility terminal 400. As shown in FIG. The facility terminal 400 includes a touch panel 41 , a communication section 42 , a reading section 43 , a display section 44 , a storage section 45 and a control section 46 . The touch panel 41 detects a user's operation on its display surface.

The communication unit 42 is an interface for communicating with the information processing device 500 via a network. The reading unit 43 reads products that the user purchases at the facility. In the example of this specification, the reading unit 43 reads tags attached to products. For example, the reading unit 43 reads tags attached to products within a predetermined distance from the facility terminal 400 by RFID (Radio Frequency Identifier) communication. The predetermined distance is, for example, the maximum distance that can be communicated by RFID communication. The reading unit 43 may read barcodes of products that the user purchases at the facility. The display unit 44 displays characters, images, or the like.

The storage unit 45 is a storage medium such as ROM, RAM and hard disk. The storage unit 45 stores programs executed by the control unit 46 . The control unit 46 is, for example, a CPU. The control unit 46 includes a reception unit 461 , a reading control unit 462 , a communication control unit 463 and a display control unit 464 by executing programs stored in the storage unit 45 .

The accepting unit 461 accepts a user's operation on the touch panel 41 . For example, the accepting unit 461 accepts a user's operation to enter an authentication key. An authentication key is, for example, a personal identification number. If touch panel 41 includes an optical touch sensor, accepting unit 461 may accept a user's operation of inputting a fingerprint as an authentication key to touch panel 41 . When the user signs the touch panel 41, the authentication key may be a signature image including this signature. Accepting portion 461 outputs authentication information indicating the accepted authentication key of the user to communication control portion 463 .

The reading control unit 462 reads, via the reading unit 43, the tag of the product purchased by the user at the facility. For example, the reading control unit 462 reads product identification information for identifying products from tags via the reading unit 43 . When the user purchases a plurality of products, the reading control unit 462 reads the product identification information of each of the products purchased by the user. The reading unit 43 may read the barcode of the product. The read control unit 462 outputs the read product identification information to the communication control unit 463 .

The communication control unit 463 communicates with the information processing device 500 via the communication unit 42 . Communication control unit 463 transmits authentication information indicating the authentication key accepted by accepting unit 461 to information processing device 500 . The communication control unit 463 transmits the product identification information read by the reading control unit 462 to the information processing device 500 . Communication control unit 463 receives instruction information from information processing device 500 that instructs to present part of the user identification information. Communication control section 463 outputs the received instruction information to display control section 464 .

The display control unit 464 displays characters, images, or the like on the display unit 44 . The display control unit 464 displays a portion of the user identification information on the display unit 44 when the communication control unit 463 receives instruction information instructing to present a portion of the user identification information.

[Configuration of information processing device 500]
FIG. 4 shows the configuration of the information processing device 500 . The information processing device 500 includes a communication section 51 , a storage section 52 and a control section 53 . The communication unit 51 is an interface for communicating with the management device 300 and the facility terminal 400 via the network.

The storage unit 52 is a storage medium such as ROM, RAM and hard disk. The storage unit 52 stores programs executed by the control unit 53 . The storage unit 52 stores an authentication table in which registered user identification information registered in advance and registered authentication information indicating a registered authentication key are associated with each other.

The control unit 53 is, for example, a CPU. The control unit 53 functions as an acquisition unit 531, a presentation unit 532, an identification unit 533, a payment request unit 534, a notification unit 535, a recognition unit 536, and a tracking unit 537 by executing programs stored in the storage unit 52. .

The acquisition unit 531 communicates with the management device 300 and the facility terminal 400 via the communication unit 51 . For example, the acquisition unit 531 acquires user identification information for identifying the user of the mobile terminal 100 within the cell of the base station 200 from the management device 300 that manages the base station 200 . The area corresponding to the facility terminal 400 is, for example, an area including the user operating the facility terminal 400 . Also, the area corresponding to the facility terminal 400 may be an area within a predetermined distance from the position where the facility terminal 400 is provided. The predetermined distance is, for example, a distance that is assumed to include the user who operates the facility 400 . Acquisition unit 531 acquires cell identification information for identifying the cell of base station 200 .

In the example of this specification, the acquisition unit 531 utilizes the NEF (Network Exposure Function)-API (Application Programming Interface) function of the management device 300, and when the user of the mobile terminal 100 enters the cell of the base station 200, Register in advance with the management device 300 so as to obtain notifications from the management device 300 . With this registration, the acquisition unit 531 acquires the user identification information and the cell identification information from the management device 300 when the user of the mobile terminal 100 enters the cell of the base station 200 .

The acquisition unit 531 acquires authentication information indicating the authentication key from the facility terminal 400 that receives the operation of the user who inputs the authentication key. The authentication key is, for example, a user's personal identification number, a fingerprint image containing a fingerprint, or a signature image containing a user's signature. For example, the acquisition unit 531 acquires the authentication information indicating the authentication key from the facility terminal 400 after the presentation unit 532, which will be described later, starts the process of presenting part of the user identification information to the user.

Acquisition unit 531 acquires product identification information for identifying the product from the tag of the product via facility terminal 400 . When the user purchases a plurality of products, the acquisition unit 531 acquires product identification information for each of the products. The acquisition unit 531 outputs the acquired user identification information, cell identification information, authentication information, and product identification information to the identification unit 533 . Acquisition unit 531 outputs the acquired user identification information and cell identification information to presentation unit 532 .

The presentation unit 532 presents a part of the user identification information acquired by the acquisition unit 531 to the user. FIG. 5 is a diagram showing an example of presentation of user identification information by the presentation unit 532. As shown in FIG. The presentation unit 532 identifies the facility terminal 400 corresponding to the cell identification information acquired by the acquisition unit 531 and causes the display unit 44 of the facility terminal 400 to display part of the acquired user identification information.

In the example of FIG. 5, the presentation unit 532 causes the display unit 44 of the facility terminal 400 to display a message "Please enter the authentication key." The presentation unit 532 causes the display unit 44 to display a part of the user identification information "ABCABCABC", "****ABC", together with this message. In this way, when the user manages the user identification information and the authentication key together, the presentation unit 532 presents a part of the user identification information, thereby obtaining the authentication key corresponding to this user identification information. can be easily identified by the user.

[Specify billing amount]
The specifying unit 533 specifies the amount charged to the user by the facility corresponding to the cell identification information acquired by the acquiring unit 531 . The identifying unit 533 determines whether or not the acquiring unit 531 has acquired authentication information that matches the registered authentication information of the user registered in advance before specifying the billing amount. More specifically, specifying unit 533 reads from storage unit 52 an authentication table in which registered user identification information registered in advance and a registered authentication key are associated with each other. The specifying unit 533 specifies the registered authentication key stored in the storage unit 52 in association with the registered user identification information corresponding to the user identification information acquired by the acquisition unit 531 in the authentication table.

The user identification information and the registered user identification information stored in the authentication table are the same as an example, but are not limited to this. For example, when the user identification information is the mobile phone number of mobile terminal 100 , the registered user identification information may be the e-mail address of mobile terminal 100 . The specifying unit 533 refers to the contract information that the user of the mobile terminal 100 has made a contract with the telecommunications carrier, specifies the registered user identification information corresponding to the same mobile terminal 100 as the acquired user identification information, and identifies the registered user identification information. may identify the registered authentication key associated with the in the authentication table. The specifying unit 533 determines whether the acquiring unit 531 has acquired authentication information indicating an authentication key that matches the specified registered authentication key.

The specifying unit 533 allows the facility corresponding to the cell identification information acquired by the acquiring unit 531 to be sent to the user on the condition that the acquiring unit 531 has acquired authentication information indicating the same authentication key as the specified registered authentication key. to identify the amount to be charged. On the other hand, the specifying unit 533 does not specify the billing amount to be charged to the user when the acquiring unit 531 does not acquire the authentication information indicating the same authentication key as the specified registered authentication key.

When a plurality of users are waiting around the facility terminal 400, since a plurality of users are located within the cell of the base station 200, the acquisition unit 531 obtains the user identification information of the plurality of users. may be obtained. When the acquiring unit 531 acquires user identification information of a plurality of users, the identifying unit 533 associates registered user identification information corresponding to the plurality of user identification information acquired by the acquiring unit 531 in the authentication table, and stores the information in the storage unit 52. Each of a plurality of stored registration authentication keys is specified.

At this time, the specifying unit 533 determines whether or not the authentication key indicated by the authentication information acquired by the acquiring unit 531 matches any one of the registered authentication keys specified by the specifying unit 533 . The specifying unit 533 selects the authentication key among the plurality of users on the condition that the authentication key indicated by the authentication information acquired by the acquiring unit 531 matches any one of the plurality of registered authentication keys specified by the specifying unit 533. The user corresponding to the registered user identification information stored in the storage unit 52 in association with the registered authentication key that matches with is specified as a user to be accounted for. The specifying unit 533 specifies the billing amount to be charged to the specified user.

In this way, the specifying unit 533 specifies the amount billed by the user corresponding to the authentication key acquired by the acquiring unit 531. Therefore, when the acquiring unit 531 acquires the user identification information of a plurality of users, the facility terminal 400 It is possible to prevent the facility from erroneously charging a fee to a user who is different from the user who is operating the .

When the acquiring unit 531 acquires the user identification information of a plurality of users, the specifying unit 533 sends one of the plurality of pieces of user identification information to the facility terminal 400 corresponding to the cell identification information acquired by the acquiring unit 531. A message may be displayed requesting the selection of When information indicating the user identification information selected by the user is received from the facility terminal 400, the identification unit 533 may identify the amount billed to the user of the selected user identification information. The specifying unit 533 outputs information indicating the specified billing amount to the payment requesting unit 534 .

Further, the specifying unit 533 specifies whether or not a person is present at the detection position based on the detection result of an external device that detects a person present at the detection position at least partially matching the cell of the base station 200. You may The detected position is, for example, the position where the user operates the facility terminal 400 . The external device is, for example, an infrared sensor. The specifying unit 533 may specify the amount to be charged to the user corresponding to the user identification information acquired by the acquiring unit 531 on condition that the presence of a person at the detection position is specified. For example, the specifying unit 533 sends the user a message on the condition that the acquiring unit 531 acquires authentication information indicating an authentication key that matches the specified registered authentication key, and that the external device detects a person located at the detection position. You may also specify a billing amount to be charged. On the other hand, the specifying unit 533 does not have to specify the amount to be charged to the user when the external device does not detect the person at the detection position.

The identifying unit 533 may request the user's approval when identifying the amount billed to the user by the facility. For example, the specifying unit 533 determines that the authentication key indicated by the authentication information acquired by the acquiring unit 531 matches any one of a plurality of registered authentication keys specified by the specifying unit 533, and the user has entered the touch panel 41 of the facility terminal. The amount to be billed by the facility to the user may be specified on the condition that the facility receives information from the facility terminal 400 indicating that the user has signed. On the other hand, if the specifying unit 533 does not receive information indicating that the user has signed on the touch panel 41 of the facility terminal from the facility terminal 400, the specifying unit 533 does not specify the amount to be charged to the user by the facility. may

If the authentication key is a signature image including the user's signature, a fingerprint image including the user's fingerprint, or a face image including the user's face, the specifying unit 533 performs authentication indicated by the authentication information acquired by the acquisition unit 531. It may be determined whether or not the key is the same as or similar to any of the plurality of registered authentication keys specified by the specifying unit 533 . “Similar” means that the degree of similarity between the authentication key and the registered authentication key is greater than or equal to a reference value. The identification unit 533 acquires a signature image representing the user's signature from the facility terminal 400, and extracts the user's handwriting from the acquired signature image.

The specifying unit 533 specifies registered authentication information stored in the storage unit 52 in association with the user identification information acquired by the acquiring unit 531 in the authentication table. The identifying unit 533 determines whether the obtaining unit 531 has obtained, as authentication information, the extracted handwriting and the signature image of handwriting that is the same as or similar to the handwriting indicated by the identified registered authentication information.

The specifying unit 533 determines whether the facility is for this user on the condition that the acquiring unit 531 has acquired authentication information indicating an authentication key that is the same as or similar to any of the registered authentication keys indicated by the plurality of specified registered authentication information. may specify the amount to be charged. If the authentication key indicated by the authentication information acquired by the acquiring unit 531 and the plurality of registered authentication keys specified by the specifying unit 533 are neither the same nor similar to each other, the specifying unit 533 determines whether the facility is the user's authentication key. You do not have to specify the amount of the claim you are charging for.

The specifying unit 533 specifies the amount to be charged to the user corresponding to the acquired user identification information based on the product identification information acquired by the acquiring unit 531 together with the authentication information. For example, the identifying unit 533 identifies the price of the product corresponding to the product identification information acquired by the acquiring unit 531 as the billed amount. When the acquisition unit 531 acquires product identification information for a plurality of products, the specifying unit 533 specifies the total price of the products as the billed amount. The specifying unit 533 outputs information indicating the specified billing amount to the payment requesting unit 534 .

The identification unit 533 may identify user identification information that identifies a user who uses a service such as a facility, based on the user identification information. The identifying unit 533 may identify the amount billed by the facility to the identified user.

[Payment request for invoice]
Payment request unit 534 communicates with payment device 600 via communication unit 31 . The payment requesting unit 534 requests the payment device 600 to pay the billed amount specified by the specifying unit 533 to the user corresponding to the user identification information. The payment requesting unit 534 requests the payment apparatus 600 to pay the billed amount specified by the specifying unit 533 to the user corresponding to the user identification information using the first payment method. The first payment method is, for example, payment using the balance of the amount prepaid by the user.

When the settlement requesting unit 534 receives information from the settlement device 600 indicating that the billed amount cannot be settled by the first settlement method, the settlement request unit 534 performs settlement by the second settlement method different from the first settlement method. request the settlement device 600 to The second payment method is, for example, carrier payment. Carrier billing is a method in which the communication carrier of the mobile terminal 100 charges the user by adding the billing amount specified by the specifying unit 533 to the user's communication cost. The first payment method and the second payment method may be settled by different payment devices.

[Notice of payment completion or insufficient balance]
Notification unit 535 communicates with mobile terminal 100 via communication unit 51 . The notification unit 535 notifies the user that the billing amount specified by the specifying unit 533 has been settled. FIG. 6 is a diagram showing an example in which the notification unit 535 notifies that payment of the billed amount has been completed. As shown in FIG. 6, the notification unit 535 causes the mobile terminal 100 to display a message "Payment completed." indicating that the billed amount has been settled. The notification unit 535 causes the portable terminal 100 to display this message, the fact that the settlement method is the "first settlement method", and the billed amount of "2500 yen".

The notification unit 535 notifies the user when the payment request unit 534 receives information from the payment device 600 indicating that the balance of the amount prepaid by the user is smaller than the amount billed to the user. For example, the notification unit 535 causes the mobile terminal 100 to display a message that "Since the charge balance of the first payment method is insufficient, payment has been made using the second payment method."

When the payment requesting unit 534 receives information from the payment apparatus 600 indicating that the balance of the amount prepaid by the user is smaller than the amount billed to the user, the notification unit 535 sends a QR code to the mobile terminal 100 of the user. An application for code payment may be activated so that the user can immediately use the QR code payment.

[Modified Example of Identifying Product to Purchase Based on Captured Image]
The identification unit 533 may identify the amount billed to the user by the facility by identifying the product picked up by the user of the mobile terminal 100 at the facility. Acquisition unit 531 communicates with a base station provided at the entrance of the facility. This base station is a base station different from the base station 200 shown in FIG. Acquisition unit 531 acquires the user identification information of mobile terminal 100 in the cell of another base station installed at the entrance of the facility. Acquisition unit 531 acquires the cell identification information of this cell from management device 300 together with the user identification information.

The recognition unit 536 communicates via the communication unit 51 with a facility entrance imaging device (corresponding to a first imaging device) that images the entrance of the facility. The recognizing unit 536 acquires the facility entrance captured image acquired from the facility entrance imaging device within a predetermined time range from the time when the acquiring unit 531 acquires the user identification information of the mobile terminal 100 in the cell of the other base station. (corresponding to the first captured image) is obtained. The predetermined time range is, for example, the imaging cycle of the first imaging device. The recognition unit 536 recognizes a person included in the captured image of the facility entrance. The recognition unit 536 associates the recognized person with the user identification information acquired by the acquisition unit 531 via another base station provided at the entrance of the facility, and stores them in the storage unit 52 .

The tracking unit 537 communicates with a plurality of in-facility imaging devices (corresponding to a second imaging device) provided in the facility. It is assumed that the in-facility imaging device is different from the facility entrance imaging device. The tracking unit 537 acquires a plurality of in-facility captured images (corresponding to second captured images) from a plurality of in-facility imaging devices. The tracking unit 537 tracks the person recognized by the recognizing unit 536 based on the plurality of in-facility captured images that have been acquired. At this time, the tracking unit 537 tracks the user identification information acquired by the acquiring unit 531 via another base station provided at the entrance of the facility and the person recognized by the recognizing unit 536 in association with each other.

The identification unit 533 identifies, as a product to be purchased by the user, a product touched by the hand of the person being tracked by the tracking unit 537 based on the in-facility image. FIG. 7 is a diagram showing how the specifying unit 533 specifies products to be purchased by the user. A plurality of in-facility imaging devices 700 are arranged in the facility. The identifying unit 533 analyzes the in-facility captured image including the person being tracked by the tracking unit 537 among the in-facility captured images generated by the plurality of in-facility imaging devices 700 by a known method, thereby identifying the person being tracked. Identify the hand position of The identification unit 533 identifies the product located at the identified hand position as the product purchased by the person being tracked. The identifying unit 533 creates a purchase list showing a plurality of products purchased by the person being tracked. When identifying that the person being tracked has picked up the product, the identifying unit 533 adds this product to the purchase list.

The identification unit 533 identifies the amount billed by the facility to the person being tracked by the tracking unit 537 based on the price of the identified product. For example, the identifying unit 533 identifies the total amount of the price of a plurality of products included in the created purchase list as the amount to be billed to the person being tracked. At this time, the specifying unit 533 specifies the specified billing amount as the billing amount to be billed to the user corresponding to the user identification information associated with the person being tracked.

[Procedure for processing a payment request by the information processing device 500]
FIG. 8 is a flow chart showing a processing procedure in which the information processing device 500 requests the settlement device 600 to settle the amount billed by the facility to the user. This procedure starts when the user of mobile terminal 100 moves into the cell of base station 200 .

First, the acquiring unit 531 acquires user identification information for identifying the user of the mobile terminal 100 in the cell of the base station 200 and cell identification information for identifying the cell of the base station 200 (S101). The identifying unit 533 reads from the storage unit 52 an authentication table that associates pre-registered registered user identification information with registered authentication keys. The specifying unit 533 specifies the registered authentication key stored in the storage unit 52 in association with the registered user identification information corresponding to the user identification information acquired by the acquisition unit 531 in the authentication table (S102).

The specifying unit 533 determines whether or not the authentication key indicated by the authentication information acquired by the acquiring unit 531 matches the specified registered authentication key (S103). On condition that the authentication key indicated by the authentication information acquired by the acquiring unit 531 matches the specified registered authentication key (YES in S103), the specifying unit 533 corresponds to the user identification information acquired by the acquiring unit 531. The amount charged by the facility to the user is specified (S104). The payment requesting unit 534 requests the payment apparatus 600 to settle the billed amount specified by the specifying unit 533 (S105), and ends the process. If the identifying unit 533 determines in the determination in S103 that the acquiring unit 531 has not acquired authentication information indicating an authentication key that matches the specified registered authentication key (NO in S103), the authentication that matches the registered authentication key is determined. The determination in S103 is repeated until the acquisition unit 531 acquires the authentication information indicating the key.

[Effects of information processing apparatus 500 of the present invention]
The identification unit 533 uses the user identification information acquired via the management device 300 and the authentication key acquired from the facility terminal 400 for user identification. Therefore, the identification unit 533 can prevent impersonation by a third party with high accuracy compared to the case where only the personal identification using the authentication key is performed. At this time, the specifying unit 533 does not request the user to perform an operation for transmitting the user identification information to the information processing device 500, so it is possible to suppress an increase in the time required for payment. The present invention makes it possible to contribute to Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, "Industry and technological innovation."

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist thereof. be. For example, all or part of the device can be functionally or physically distributed and integrated in arbitrary units. In addition, new embodiments resulting from arbitrary combinations of multiple embodiments are also included in the embodiments of the present invention. The effect of the new embodiment caused by the combination has the effect of the original embodiment.

31 communication unit 32 storage unit 33 control unit 41 touch panel 42 communication unit 43 reading unit 44 display unit 45 storage unit 46 control unit 51 communication unit 52 storage unit 53 control unit 100 mobile terminal 200 base station 300 management device 331 information reception unit 332 information Transmission unit 400 Facility terminal 461 Reception unit 462 Reading control unit 463 Communication control unit 464 Display control unit 500 Information processing device 531 Acquisition unit 532 Presentation unit 533 Identification unit 534 Payment request unit 535 Notification unit 536 Recognition unit 537 Tracking unit 600 Payment device 700 In-facility imaging device

Claims (12)

User identification information for identifying a user of a mobile terminal within a cell of the base station from a management device that manages a base station that transmits radio waves to an area corresponding to a facility terminal that reads product tags or barcodes in the facility; an acquisition unit for acquiring cell identification information for identifying the cell , and for acquiring product identification information for identifying the product from a tag or barcode of the product via the facility terminal ;
The cell identification information acquired by the acquisition unit is obtained based on the product identification information acquired by the acquisition unit on the condition that authentication information identical or similar to the registered authentication information of the user registered in advance is acquired. a specifying unit that specifies a billing amount to be charged to the user corresponding to the user identification information acquired by the corresponding facility;
a payment requesting unit for requesting a payment device to pay the billed amount specified by the specifying unit to the user corresponding to the user identification information;
Information processing device. User identification information for identifying a user of a mobile terminal in a cell of the base station and identification of the cell from a management device that manages a base station that transmits radio waves to an area corresponding to a facility terminal provided in the facility. the user identification information of the mobile terminal that has entered the cell of another base station forming a cell at the entrance of the facility, and the cell identification information of the cell. an acquisition unit that acquires from the management device ;
acquired from the first imaging device within the imaging cycle of the first imaging device imaging the entrance with respect to the point in time when the acquisition unit acquires the user identification information of the mobile terminal in the cell of the another base station a recognition unit that recognizes a person included in the first captured image;
a tracking unit that associates and tracks the user identification information acquired by the acquisition unit and the person recognized by the recognition unit;
Based on a second captured image obtained from a second imaging device different from the first imaging device, the tracking is performed on the condition that authentication information identical or similar to the registered authentication information of the user registered in advance is obtained. A unit identifies an item touched by the hand of the person being tracked, and sends the user corresponding to the user identification information associated with the person being tracked based on the price corresponding to the identified item. a specifying unit that specifies the amount charged by the facility corresponding to the cell identification information acquired by the acquiring unit ;
a payment requesting unit for requesting a payment device to pay the billed amount specified by the specifying unit to the user corresponding to the user identification information;
Information processing device. The payment request unit requests the payment device to settle the billed amount specified by the specifying unit for the user corresponding to the user identification information using a first payment method, and transfers the billed amount to the user corresponding to the user identification information. When information indicating that settlement by one settlement method is impossible is received from the settlement device, the settlement device transmits information requesting settlement by a second settlement method different from the first settlement method. send to
The information processing apparatus according to claim 1 or 2 . The specifying unit specifies whether or not a person is present at a detection position based on a detection result of an external device that detects a person present at a detection position that at least partially matches the cell, and determines whether or not a person is present at the detection position. specifying the billing amount to be charged to the user corresponding to the user identification information acquired by the acquisition unit on the condition that the person is located in
The information processing apparatus according to any one of claims 1 to 3 . further comprising a storage unit that stores registered user identification information registered in advance and a registered authentication key in association with each other;
The acquisition unit acquires the authentication information indicating the authentication key from the facility terminal that accepts a user's operation for inputting an authentication key, and manages the base station that transmits radio waves to an area corresponding to the facility terminal. Acquiring the user identification information from the management device,
The specifying unit specifies the registered authentication key stored in the storage unit in association with the registered user identification information corresponding to the user identification information acquired by the acquiring unit, and the authentication acquired by the acquiring unit. Specifying the billing amount to be charged to the user corresponding to the user identification information acquired by the acquiring unit on condition that the authentication key indicated by the information matches the registered authentication key specified by the specifying unit. do,
The information processing apparatus according to any one of claims 1 to 4 . further comprising a presentation unit that presents a part of the user identification information acquired by the acquisition unit to the user;
The acquisition unit acquires authentication information indicating the authentication key from the facility terminal after the presentation unit starts presenting a part of the user identification information to the user.
The information processing device according to claim 5 . When the acquiring unit acquires the user identification information of the plurality of users, the specifying unit stores the registered user identification information corresponding to the plurality of user identification information acquired by the acquiring unit in association with each other. on the condition that the authentication key indicated by the authentication information acquired by the acquiring unit matches any one of the plurality of registered authentication keys specified by the specifying unit. specifying the billing amount to be billed to the user corresponding to the registered user identification information stored in association with the registered authentication key that matches the authentication key;
The information processing apparatus according to claim 5 or 6 . a notification unit for notifying the user when the payment request unit receives information from the payment device indicating that the balance of the amount prepaid by the user is smaller than the amount billed to the user; prepare
The information processing apparatus according to any one of claims 1 to 7 . An information processing device that specifies the amount billed by the facility to the user of the mobile terminal, and a management device that manages the base station that transmits radio waves to the area corresponding to the facility terminal that reads the tag or barcode of the product in the facility. , and a facility terminal that receives an operation of the user to enter an authentication key,
The facility terminal
a reception unit that receives an operation of the user to enter the authentication key;
a transmitting unit configured to transmit authentication information indicating the authentication key accepted by the accepting unit to the information processing device;
has
The management device
an information receiving unit that receives user identification information for identifying the user of the mobile terminal from the mobile terminal in the cell of the base station;
an information transmitting unit that associates the user identification information with cell identification information for identifying the cell and transmits the information to the information processing device;
has
The information processing device is
The user identification information of the mobile terminal in the cell of the base station and the cell identification information for identifying the cell are acquired from the management device, and the product is identified through the facility terminal. an acquisition unit that acquires identification information from the tag or barcode of the product and acquires the authentication information from the facility terminal;
The cell identification information acquired by the acquisition unit based on the product identification information acquired by the acquisition unit on condition that the authentication information identical or similar to the registered authentication information of the user registered in advance is acquired. a specifying unit that specifies a billing amount to be charged to the user corresponding to the user identification information acquired by the facility corresponding to
a settlement request unit that requests a settlement device to settle the billed amount specified by the specifying unit for the user corresponding to the user identification information;
having
Information processing system. An information processing device that specifies the amount billed by a facility to a user of a mobile terminal, a management device that manages a base station that transmits radio waves to an area corresponding to the facility terminal provided in the facility, and an authentication key. In an information processing system including the facility terminal that receives an input operation of the user,
The facility terminal
a reception unit that receives an operation of the user to enter the authentication key;
a transmitting unit configured to transmit authentication information indicating the authentication key accepted by the accepting unit to the information processing device;
has
The management device
an information receiving unit that receives user identification information for identifying the user of the mobile terminal from the mobile terminal in the cell of the base station;
an information transmitting unit that associates the user identification information with cell identification information for identifying the cell and transmits the information to the information processing device;
has
The information processing device is
Another base station that acquires the user identification information of the mobile terminal in the cell of the base station and the cell identification information for identifying the cell from the management device and forms a cell at the entrance of the facility. an acquisition unit that acquires the user identification information of the mobile terminal that has entered the cell and the cell identification information of the cell from the management device, and that acquires the authentication information from the facility terminal;
acquired from the first imaging device within the imaging cycle of the first imaging device imaging the entrance with respect to the point in time when the acquisition unit acquires the user identification information of the mobile terminal in the cell of the another base station a recognition unit that recognizes a person included in the first captured image;
a tracking unit that associates and tracks the user identification information acquired by the acquisition unit and the person recognized by the recognition unit;
Based on a second captured image obtained from a second imaging device different from the first imaging device, on the condition that the authentication information identical or similar to the registered authentication information of the user registered in advance is acquired, the The tracking unit identifies an item touched by the hand of the person being tracked, and based on the price corresponding to the identified item, the user corresponding to the user identification information associated with the person being tracked. a specifying unit that specifies the amount charged by the facility corresponding to the cell identification information acquired by the acquiring unit;
a settlement request unit that requests a settlement device to settle the billed amount specified by the specifying unit for the user corresponding to the user identification information;
having
Information processing system. the computer runs
User identification information for identifying a user of a mobile terminal within a cell of the base station from a management device that manages a base station that transmits radio waves to an area corresponding to a facility terminal that reads product tags or barcodes in the facility; a step of acquiring cell identification information for identifying the cell , and acquiring product identification information for identifying the product from a tag or barcode of the product via the facility terminal ;
On the condition that authentication information identical or similar to the registered authentication information of the user registered in advance is acquired, the above acquired by the facility corresponding to the acquired cell identification information is based on the acquired product identification information. identifying a billing amount to be charged to the user corresponding to the user identification ;
requesting a payment device to settle the identified billing amount based on the user identification information;
An information processing method comprising: the computer runs
User identification information for identifying a user of a mobile terminal in a cell of the base station and identification of the cell from a management device that manages a base station that transmits radio waves to an area corresponding to a facility terminal provided in the facility. the user identification information of the mobile terminal that has entered the cell of another base station forming a cell at the entrance of the facility, and the cell identification information of the cell. obtaining from the management device ;
A first captured image obtained from the first imaging device within the imaging cycle of the first imaging device that images the entrance with respect to the point in time when the user identification information of the mobile terminal in the cell of the another base station is obtained. recognizing a person in the
a step of associating and tracking the acquired user identification information and the recognized person;
Tracking based on a second captured image obtained from a second imaging device different from the first imaging device on the condition that authentication information identical or similar to the user's registered authentication information registered in advance has been obtained. the cell identification obtained by the user corresponding to the user identification information associated with the person being tracked, based on the price corresponding to the identified product identifying a bill charged by the facility corresponding to the information;
requesting a payment device to settle the specified billing amount for the user corresponding to the user identification information ;
An information processing method comprising:

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