JP7120975B2 - Management device, management method and program - Google Patents

Description

The present invention relates to a management device, management method, and program.

2. Description of the Related Art Conventionally, there has been known a technique of monitoring conditions inside a vehicle with an in-vehicle monitor and remotely controlling the temperature inside the vehicle based on the monitoring results (see, for example, Patent Literature 1).

JP 2005-112129 A

However, no consideration has been given to a mechanism for making effective use of vehicles based on availability of vehicles provided by vehicle providing services such as car sharing services.

One aspect of the present invention has been made in consideration of such circumstances, and provides a management device, a management method, and a program that enable more effective use of vehicles provided by vehicle provision services. is one of the purposes.

A management device, a management method, and a program according to the present invention employ the following configurations.
(1): A management device according to an aspect of the present invention includes a management unit that manages the usage status of one or more vehicles provided by a vehicle provision service, and an acquisition unit that acquires a vehicle usage request from a restaurant. an extracting unit that extracts a vehicle that can be provided as a dining space from among the one or more vehicles based on the usage status managed by the managing unit when the usage request is acquired by the acquiring unit; and a providing unit that provides the restaurant with the information about the vehicle extracted by the extracting unit.

(2): In the aspect of (1) above, the one or more vehicles include a vehicle provided by a car sharing service.

(3): Aspect (1) or (2) above, further comprising an adjustment unit that adjusts usage details for the vehicle user based on the vehicle user information extracted by the extraction unit. It is.

(4): In the aspect of (3) above, when the user information includes information indicating that the user is able to drive the vehicle, the adjustment unit allows the user to drive the vehicle. driving of the vehicle is included in the information on permission to use the vehicle for the

(5): In the aspect of (3) above, if the user has not registered for using the vehicle as a shared car, the adjustment unit provides usage permission information of the vehicle for the user. does not include driving the vehicle.

(6): In any one aspect of the above (1) to (5), the management unit manages reservations for using the vehicle, and the provision unit manages the vehicle managed by the management unit. The usage time of the first user who uses the eating and drinking space is limited based on the reservation status of the above.

(7): In the aspect of (3) above, the adjustment unit reserves the use of the vehicle when there is a request to extend the use time from the first user who is using the dining space. It inquires about the usage time of the vehicle to the second user who is in the vehicle.

(8): In any one of the above aspects (1) to (7), the extraction unit selects a vehicle that can be provided as the dining space when the seats provided in the dining facility are fully occupied. Extract.

(9): A management method according to an aspect of the present invention, wherein a computer manages the usage status of one or more vehicles provided by a vehicle provision service, acquires a request for use of the vehicle from a restaurant, management of extracting vehicles that can be provided as a dining space from among the one or more vehicles and providing information about the extracted vehicles to the dining facility when a usage request is acquired, based on the usage status; The method.

(10): A program according to one aspect of the present invention causes a computer to manage the usage status of one or more vehicles provided by a vehicle providing service, acquire a usage request for the vehicle from a restaurant, and A program for extracting a vehicle that can be provided as a dining space from among the one or more vehicles and causing the restaurant to provide information about the extracted vehicle when a request is acquired, based on the usage status be.

According to the above (1) to (10), the vehicle provided by the vehicle providing service can be used more effectively.

1 is a configuration diagram of a share car utilization system 1 including a management device of an embodiment; FIG. 1 is a configuration diagram of a management server 100 according to an embodiment; FIG. It is a figure which shows an example of the content of user DB182. It is a figure which shows an example of the content of facility relationship DB184. It is a figure which shows an example of the content of usage status DB186. 1 is a configuration diagram of a mobile terminal 200 according to an embodiment; FIG. 1 is a configuration diagram of a restaurant management terminal 300 according to an embodiment; FIG. It is a lineblock diagram of car sharing management terminal 400 of an embodiment. 1 is a configuration diagram of a vehicle 500 according to an embodiment; FIG. 4 is a sequence diagram showing an example of the flow of registration processing in the share car utilization system 1 of the embodiment; FIG. FIG. 10 is a diagram showing an example of an image IM1 displayed as a user registration screen; It is a sequence diagram which shows an example of share car utilization processing. It is a figure which shows an example of image IM2 displayed as a vehicle selection screen. FIG. 10 is a diagram showing an example of an image IM3 including information on billing amount; It is a figure which shows an example of image IM4 containing utilization vehicle information and utilization permission information. It is a sequence diagram which shows an example of extension processing of share car use. It is a figure which shows an example of image IM5 containing completion|finish notification information. FIG. 10 is a diagram showing an example of an image IM6 containing inquiry information; FIG. 10 is a diagram showing an example of an image IM7 including information indicating that extension of use of the vehicle is permitted;

Embodiments of a management device, a management method, and a program according to the present invention will be described below with reference to the drawings. In the following description, a management server that manages vehicle providing services and commercial facilities is used as an example of a management device. Moreover, below, a car-sharing service shall be used as an example of a vehicle provision service. A car sharing service is, for example, a service in which a plurality of registered users pay a usage fee to jointly use a specific vehicle (shared car). Also, the vehicle providing service may include, for example, a rental car service or a ride sharing service instead of (or in addition to) the car sharing service. A ride-sharing service is, for example, a service that allows a plurality of users to ride together according to the current position and destination of a vehicle and transport the vehicle to each destination. A commercial facility is, for example, a facility that sells goods or provides services to users for a fee. Moreover, commercial facilities include, for example, eating and drinking establishments (for example, cafes and restaurants) that provide food and drink, eating and drinking spaces, and the like to users. Eating and drinking facilities include, for example, cafes, restaurants, fast food, karaoke boxes, manga cafes, and the like. Below, it demonstrates using a restaurant as an example of a commercial facility. Providers (operators) that provide car sharing services and eating and drinking facilities may be the same provider, or may be different related providers (for example, affiliated companies, affiliated companies, etc.). .

[overall structure]
FIG. 1 is a configuration diagram of a share car utilization system 1 including a management device according to an embodiment. The share car utilization system 1 includes, for example, a management server 100, one or more mobile terminals 200, a restaurant management terminal 300 that manages the restaurant EF, and a car sharing management terminal 400 that manages the car sharing service CS. . The mobile terminal 200 is possessed by each user who uses the share car utilization system 1, for example. In the following description, it is assumed that user U-1 uses mobile terminal 200-1 and user U-2 uses mobile terminal 200-2. In the following, it is assumed that vehicles 500-1 to 500-5 exist as vehicles (shared cars) provided to users by the car sharing service CS. In the following description, if there is no distinction between the user, the portable terminal, and the vehicle 500, the symbols below the hyphen are omitted. Further, in the shared car utilization system 1, the eating and drinking facility EF and the car sharing service CS may be provided in the same facility or may be provided in different facilities. In addition, the shared car utilization system 1 may be provided with a plurality of eating facilities EF and car sharing services CS. Also, one eating and drinking facility EF may be provided with a plurality of eating and drinking facility management terminals 300, and one car sharing service CS may be provided with a plurality of car sharing management terminals 400. FIG.

In the shared car utilization system 1, the management server 100, the mobile terminal 200, the restaurant management terminal 300, the car sharing management terminal 400, and the vehicle 500 can communicate with each other via, for example, the network NW. The network NW is, for example, a cellular network, a Wi-Fi network, Bluetooth (registered trademark), the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), a public line, a provider device, a dedicated line, a wireless base station, etc. including.

The management server 100 communicates with the restaurant management terminal 300 and manages the usage status of the restaurant EF managed by the restaurant management terminal 300 . It also communicates with the car sharing management terminal 400 and manages the usage status of the vehicle 500 that can be provided by the car sharing service CS managed by the car sharing management terminal 400 . Further, the management server 100 may communicate with the mobile terminal 200 and manage the usage status of the share car usage system 1 of the user who uses the mobile terminal 200 .

The mobile terminal 200 is, for example, a portable terminal device such as a smart phone or a tablet terminal. The mobile terminal 200 communicates with, for example, an external device such as the management server 100 and performs processing related to use of the share car utilization system 1 .

The restaurant management terminal 300 acquires an image of the inside of the facility captured by a camera CAM installed inside the restaurant EF, and acquires the vacant seat status of seats in the facility. Further, the restaurant management terminal 300 may have a function of making payments for items sold in the restaurant EF. The restaurant management terminal 300 may also have a function of outputting information such as voice from an external speaker SPK installed in the facility.

The car sharing management terminal 400 manages the usage status of the vehicle 500 provided by the car sharing service CS. The usage status may include not only the usage status when the user uses the vehicle 500 as a means of transportation, but also the usage status when the user uses the vehicle 500 as a dining space.

Functions of the management server 100, the mobile terminal 200, the restaurant management terminal 300, the car sharing management terminal 400, and the vehicle 500 will be described below.

[Management Server]
FIG. 2 is a configuration diagram of the management server 100 of the embodiment. The management server 100 includes, for example, a server-side communication unit 110, an input unit 120, an output unit 130, a server-side control unit 140, and a server-side storage unit 180. For example, the management server 100 may function as a cloud server that communicates with an external device via the network NW and transmits/receives various data.

The server-side communication unit 110 includes a communication interface such as a NIC (Network Interface Card). The server-side communication unit 110 communicates with the mobile terminal 200, the restaurant management terminal 300, the car sharing management terminal 400, the vehicle 500, and other external devices via the network NW.

The input unit 120 is, for example, a user interface such as buttons, a keyboard, and a mouse. The input unit 120 receives an operation by a server administrator or the like. The input unit 120 may be a touch panel integrated with the display unit of the output unit 130 .

The output unit 130 outputs information to a server administrator or the like. The output unit 130 includes, for example, a display unit that displays images and an audio output unit that outputs audio. The display unit includes, for example, a display device such as an LCD (Liquid Crystal Display) or an organic EL display. The display unit displays an image of information output by the server-side control unit 140 . The audio output unit is, for example, a speaker. The audio output unit outputs audio of information output by the server-side control unit 140 .

The server-side control unit 140 includes, for example, a registration unit 145, a usage management unit 150, an acquisition unit 155, an extraction unit 160, an adjustment unit 165, and a provision unit 170. Each component of the server-side control unit 140 is implemented by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a program (software). Some or all of these components are hardware (circuits) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit) (including circuitry), or by cooperation of software and hardware. The program may be stored in advance in a storage device such as a HDD (Hard Disk Drive) or flash memory (a storage device having a non-transitory storage medium) of the management server 100, or may be stored in a storage device such as a DVD or CD-ROM. It is stored in a removable storage medium, and may be installed in the HDD or flash memory of the management server 100 by attaching the storage medium (non-transitory storage medium) to a drive device. The usage management unit 150 is an example of a “management unit”.

The server-side storage unit 180 may be implemented by the above-described various storage devices, EEPROM (Electrically Erasable Programmable Read Only Memory), ROM (Read Only Memory), RAM (Random Access Memory), or the like. The server-side storage unit 180 stores, for example, a user DB (Database) 182, a facility-related DB 184, a usage status DB 186, programs, and other various information.

The registration unit 145 receives a registration request from the mobile terminal 200 used by the user U who uses the share car utilization system 1 and registers the user ID and the like included in the received registration request in the user DB 182 . FIG. 3 is a diagram showing an example of the contents of the user DB 182. As shown in FIG. In the user DB 182, for example, a user ID as identification information for identifying a user is associated with a use flag, license type, name, gender, age, and address information. The usage flag is information for identifying the service that the user U registers. For example, the vehicle utilization mode provided by the shared car utilization system 1 includes utilization as a dining space and utilization as a shared car (transport means). In the example of FIG. 3, "1" is set when the user is registered for use in each mode, and "0" is set when the user is not registered. , but not limited to. The license type includes, for example, information indicating whether or not the user U is permitted to drive the vehicle 500, and information indicating whether or not the user U is permitted to drive the vehicle 500 based on the driver's license that the user U has acquired. Contains information about the type. Also, the user DB 182 may store image information of the driver's license of the user U instead of (or in addition to) the license type. The address information includes, for example, an e-mail address and telephone number for communicating with the mobile terminal 200, and other identification information.

Further, the registration unit 145 registers information indicating the relationship between the restaurant EF and the car sharing service CS in the facility relationship DB 184 based on the operation content of the server administrator or the like. Further, the registration unit 145 may register information received from the restaurant management terminal 300 or the car sharing management terminal 400 in the facility relation DB 184 .

FIG. 4 is a diagram showing an example of the contents of the facility relation DB 184. As shown in FIG. The facility-related DB 184 includes, for example, a restaurant facility ID, which is identification information for identifying the restaurant EF, a car sharing service ID, which is identification information for identifying a car sharing service CS that can provide a vehicle as a restaurant space, and related information. The relationship information includes, for example, information such as the positional relationship between the restaurant EF and the car sharing service CS and the usage relationship. The positional relationship is, for example, information such as the distance, direction, and directions from the restaurant EF to the car sharing service CS. The usage relationship is, for example, information such as a period or a time zone during which the vehicle 500 can be used as a dining space by the eating and drinking facility EF.

The usage status management unit 150 acquires the usage status of the car sharing service CS from the car sharing management terminal 400 . For example, the usage status management unit 150 may acquire the usage status from the car sharing management terminal 400 at a predetermined cycle, and may obtain the usage status by inquiring the car sharing management terminal 400 about the usage status. may be obtained. The usage status management unit 150 stores the acquired usage status in the server-side storage unit 180 as the usage status DB 186 .

FIG. 5 is a diagram showing an example of the contents of the usage DB 186. As shown in FIG. In the usage status DB 186, for example, a vehicle ID, which is identification information for identifying the vehicle 500, is associated with position information, vehicle information, usage status, user ID, reservation information, and reservation person ID. The position information is information indicating the position of vehicle 500 . The information indicating the position may be, for example, information using latitude and longitude, or information regarding the position within the facility of the car sharing service CS. The vehicle information is information for the user U to identify the vehicle 500 . The vehicle information includes, for example, vehicle number, vehicle type, color, and other information. A vehicle number is, for example, information drawn on a license plate attached to the outside of the vehicle 500 . The vehicle type is, for example, information about the type of vehicle distinguished by the size, structure, function, usage, etc. of the vehicle 500 . The color is, for example, information about the exterior color of the vehicle body.

The usage status includes, for example, information indicating whether or not the facility is currently being used by a user (whether or not the facility is vacant), information indicating the manner of usage (eating and drinking space, means of transportation), and the like. The user ID is identification information that identifies the user who uses the vehicle 500 . The reservation information is, for example, information about a reservation made by a user who will use the vehicle 500 in the future through the car sharing service CS. The reservation information includes, for example, usage start time, usage end time, usage mode, and the like. The reservation person ID is identification information that identifies the user who made the reservation for the vehicle 500 .

The usage status management unit 150 stores and manages the usage status in the usage status DB 186 for each car sharing service CS (that is, car sharing service ID). Further, when the mobile terminal 200, the restaurant management terminal 300, or the car sharing management terminal 400 requests the use of the vehicle 500, the usage status management unit 150 receives request contents (for example, usage time, user information, reservation, etc.). The content of the usage status DB 186 is updated based on time, reservation information). In addition, the usage status management unit 150 manages the usage time (for example, the remaining usage time) of the user U who is using the vehicle 500, and notifies the user U based on the usage end time. good too.

The acquisition unit 155 acquires a user's vehicle usage request, user information, and the like from the restaurant management terminal 300 or the mobile terminal 200 connected via the network NW.

When the acquisition unit 155 acquires a usage request, the extraction unit 160 selects one or more vehicles that can be provided by the car sharing service CS as a dining space based on the usage status managed by the usage status management unit 150. Extract available vehicles or vehicle candidates. For example, the extraction unit 160 may extract vehicles that can be provided as eating and drinking spaces when the seats provided in the eating and drinking facility EF are fully occupied. Further, the extraction unit 160 extracts vehicles that can be provided as eating and drinking spaces when the user desires to eat and drink in the vehicle 500 regardless of whether or not the seats provided in the eating and drinking facility EF are full. may

The adjusting unit 165 adjusts the usage details for the user U of the vehicle 500 based on the user information corresponding to the user using the vehicle 500 extracted by the extracting unit 160 . The usage content is, for example, usage restrictions of in-vehicle devices mounted on the vehicle 500 and information on whether or not to permit use of the vehicle 500 as a means of transportation (hereinafter referred to as usage permission information). For example, if the user information includes information indicating that the user U is allowed to drive the vehicle 500, the adjusting unit 165 sets the usage permission information for the vehicle 500 for the user U to driving the vehicle. include allowing The information indicating that the vehicle 500 can be driven is, for example, when the vehicle 500 is a standard-sized vehicle, the license type information included in the user DB 182 is a standard-sized driver's license, a medium-sized driver's license, or a large driver's license. If there is, and so on.

Further, the adjusting unit 165 determines whether the use flag of the user DB 182 corresponding to the user U has not been registered for use of the vehicle 500 as a shared car (the use flag of the shared car is “0”). ), the usage permission information of the vehicle 500 for the user U may not include permission to drive the vehicle 500 . As a result, it is possible to prevent a user who does not have a contract with a shared car user from using the vehicle 500 as a means of transportation.

In addition, the adjustment unit 165 is configured, for example, when a user (first user) who uses the vehicle 500 as an eating and drinking space wants to extend the usage time and when the vehicle 500 being used is reserved. If so, the user who is currently using the vehicle 500 and the user (second user) who made a reservation to use the vehicle 500 in the future make adjustments. In this case, the adjustment unit 165 determines that the remaining time available for the mobile terminal 200 of the first user or the display device mounted on the vehicle 500 that the first user is using is short, It outputs information inquiring whether to extend or not, and outputs inquiry information regarding the usage time of the vehicle 500 to the portable terminal 200 of the second user. An inquiry about the usage time is, for example, an inquiry as to whether or not the reserved usage start time can be delayed.

The providing unit 170 provides the information about the vehicle extracted by the extracting unit 160 to the restaurant management terminal 300 or the mobile terminal 200 that has requested the use. In addition, the providing unit 170 may provide the restaurant management terminal 300 or the mobile terminal 200 with information on the vehicle used by the user U and information on permission to use the vehicle. The used vehicle information is, for example, vehicle characteristic information for the user U to search for the vehicle 500 from the outside, available time (for example, end time of use), and the like. Further, the providing unit 170 may output the control information of the in-vehicle device to the vehicle 500 provided to the user U as a dining space based on the usage permission information of the user U. In addition, the providing unit 170 may provide the vehicle 500 with information (hereinafter referred to as in-facility information) regarding a predetermined sound or a predetermined image provided within the eating and drinking facility EF. The predetermined sound is, for example, BGM (Background Music) or announcement sound output to the restaurant EF. Further, the predetermined image is, for example, an image (moving image) displayed on a display device (not shown) installed in the restaurant EF. Further, the in-facility information may include the air conditioning (for example, room temperature) of the eating and drinking facility EF.

Further, the provision unit 170 limits the usage time of the user who uses the space as a dining space based on the reservation status of the vehicle 500 managed by the usage status management unit 150 . For example, the provision unit 170 sets the usage time so that it does not exceed the usage start time of another user included in the reservation information of the usage status DB 186, or so that the usage as a dining space ends a predetermined time before the usage start time. Limit time. Details of each component of the management server 100 described above will be described later.

[mobile terminal]
FIG. 6 is a configuration diagram of the mobile terminal 200 of the embodiment. The mobile terminal 200 includes, for example, a terminal-side communication unit 210, an input unit 220, a display 230, a speaker 240, a position acquisition unit 250, an application execution unit 260, an output control unit 270, and a terminal-side storage unit 280. and The position acquisition unit 250, the application execution unit 260, and the output control unit 270 are implemented by, for example, a hardware processor such as a CPU executing a program (software). Also, some or all of these components may be realized by hardware (circuitry) such as LSI, ASIC, FPGA, GPU, etc., or by cooperation of software and hardware may be The above-described program may be stored in advance in a storage device (a storage device having a non-transitory storage medium) such as the HDD or flash memory of the mobile terminal 200, or stored in a DVD, CD-ROM, memory card, or the like. It is stored in a detachable storage medium, and may be installed in the storage device of the mobile terminal 200 by inserting the storage medium (non-transitory storage medium) into a drive device, card slot, or the like.

The terminal-side storage unit 280 may be realized by the various storage devices described above, or EEPROM, ROM, RAM, or the like. The terminal-side storage unit 280 stores, for example, a share car utilization application 282, user information, programs, other various information, and the like.

The terminal-side communication unit 210 communicates with external devices such as the vehicle 500 and the management server 100, for example, using the network NW.

The input unit 220 receives input from the user U by operating various keys and buttons, for example. The display 230 is, for example, an LCD or an organic EL display. The input unit 220 may be configured integrally with the display 230 as a touch panel. The display 230 displays various information in the share car utilization process of the embodiment under the control of the output control unit 270 . The speaker 240 outputs a predetermined sound under the control of the output control section 270, for example.

The position acquisition unit 250 acquires position information of the mobile terminal 200 using a GNSS (Global Navigation Satellite System) receiver (not shown) built into the mobile terminal 200 and transmits the acquired position information to the management server 100 . The GNSS receiver identifies the position of the mobile terminal 200 based on the signals received from the GNSS satellites.

Application execution unit 260 is realized by executing share car utilization application 282 stored in terminal-side storage unit 280 . The share car utilization application 282 is, for example, an application program that communicates with the management server 100 via the network NW and acquires from the management server 100 information on the vehicle 500 that can be used as a dining space or a means of transportation. Share car utilization application 282 also causes display 230 to display a registration screen for registering the user in management server 100 and an image including information acquired from management server 100 . In addition, the share car utilization application 282 receives an operation input (request) from the user U, for example. Share car utilization application 282 also transmits the received request to management server 100 , acquires an image corresponding to the request, and causes display 230 to display the image. The share car utilization application 282 also acquires inquiry information from the management server 100 and displays the acquired inquiry information on the display 230, for example.

Output control unit 270 controls the content and display mode of images to be displayed on display 230 and the content and output mode of audio to be output to speaker 240 according to instructions from application execution unit 260 .

[Eating and drinking facility management terminal]
FIG. 7 is a configuration diagram of the restaurant management terminal 300 of the embodiment. The restaurant management terminal 300 includes, for example, a terminal-side communication unit 310, an input unit 320, a display 330, a speaker 340, a code reader 350, a checkout unit 355, a vacant seat status recognition unit 360, and a share car usage control. A unit 370 , an output control unit 380 , and a terminal-side storage unit 390 . The settlement unit 355, the vacant seat status recognition unit 360, the shared car usage control unit 370, and the output control unit 380 are implemented by, for example, a hardware processor such as a CPU executing a program (software). Also, some or all of these components may be realized by hardware (circuitry) such as LSI, ASIC, FPGA, GPU, etc., or by cooperation of software and hardware may be The above-described program may be stored in advance in a storage device (a storage device having a non-transitory storage medium) such as the HDD or flash memory of the restaurant management terminal 300, or may be stored in a DVD, CD-ROM, or memory card. Even if it is installed in the storage device of the restaurant management terminal 300 by installing the storage medium (non-transitory storage medium) in a drive device, card slot, etc. good.

The terminal-side storage unit 390 may be realized by the various storage devices described above, or EEPROM, ROM, RAM, or the like. The terminal-side storage unit 390 stores, for example, programs and other various information.

The terminal-side communication unit 310 communicates with an external device such as the management server 100, for example, using the network NW. In addition, the terminal-side communication unit 310 communicates with a camera CAM installed in the restaurant EF, and receives a captured image captured by the camera CAM. In addition, one or more cameras CAM are installed in the eating and drinking facility EF so that all the seats existing in the facility can be imaged. In addition, the terminal-side communication unit 310 communicates with an external speaker SPK installed in the eating and drinking establishment EF, and outputs a predetermined sound to the external speaker SPK under the control of the output control unit 380 . Also, when a display device is installed in the restaurant EF, the terminal-side communication unit 310 communicates with the display device, and outputs a predetermined image to the display device under the control of the output control unit 380 .

The input unit 320 receives input from a manager (e.g., an employee, a facility manager, etc.) by operating various keys and buttons, for example. The display 330 is, for example, an LCD, an organic EL display, or the like. The input unit 320 may be configured integrally with the display 330 as a touch panel. The display 330 is controlled by the output control unit 380 to display various kinds of information in the share car utilization process and the like in the embodiment. The speaker 340 outputs a predetermined sound under the control of the output control section 380, for example.

The code reader 350 is, for example, a reading unit that reads an image of code information such as a barcode or QR code (registered trademark) displayed on the display 230 of the mobile terminal 200 . Code information may include, for example, user information. Also, the code reader 350 may read code information associated with various services provided by the eating and drinking establishment EF, and acquire price information included in the read code information.

The settlement unit 355 bills the usage fee to the user U, for example, based on the usage status of the user U in the eating and drinking facility EF. For example, the settlement unit 355 calculates the billed amount according to the type of vehicle used by the user U at the restaurant EF, the travel distance, the usage time, etc., and outputs the calculated billed amount to the display 330 . Also, the settlement unit 355 may calculate the billed amount based on the price information read by the code reader 350 . Note that the settlement unit 355 may include a mechanism (for example, a cash register) capable of depositing and withdrawing money, and may execute settlement processing based on the billed amount and the input money. Further, the settlement unit 355 may execute settlement processing using user U's electronic money (for example, credit card, virtual currency) or the like. In addition, the settlement unit 355 may store information on the usage status of the eating and drinking facility EF by the user U in the terminal-side storage unit 390 or may transmit the information to the management server 100 after settlement is completed.

The vacant seat status recognition unit 360 recognizes the vacant seat status of seats in the restaurant EF based on the captured image of the camera CAM acquired by the terminal-side communication unit 310 . For example, in the dining facility EF as shown in FIG. By comparing with the feature information (shape, size, color) of the chair CHR, an area containing feature information with high similarity is recognized as an area where the table TBL and the chair CHR exist. In addition, the vacant seat status recognition unit 360 recognizes image feature information obtained as an analysis result of the captured image, and preset person feature information (for example, features such as shape, color, and size of each part of the body and face). information), and recognizes an area containing feature information with high similarity as an area in which the person P exists.

Also, the vacant seat status recognition unit 360 may recognize another object OB existing within the image area based on the analysis result of the captured image. Based on the analysis result of the image, if the person P is seated on the chair CHR or if an object OB such as luggage or food and drink is placed on the table, the vacant seat status recognition unit 360 recognizes the table TBL and the chair. Recognize that CHR is in use (not vacant). Further, the vacant seat status recognition unit 360 recognizes that the seat is vacant when the person P is not seated on the chair CHR and the object OB is not placed on the table TBL. The vacant seat status recognition unit 360 recognizes that the eating and drinking facility EF is fully occupied when all of the seats included in the captured image or when a predetermined number or more of the seats are in use.

Further, the vacant seat situation recognition unit 360 may determine whether or not there is a vacant seat in the eating and drinking facility EF based on the behavior of the person P included in the captured image of the camera CAM. In this case, the vacant seat status recognizing unit 360 recognizes that there are no vacant seats (the seats are full) when a predetermined number of persons P behave as if they are looking for a seat. Behavior that looks for a seat includes, for example, moving in the restaurant EF for a predetermined time or more while holding food, or checking the seat situation while moving the line of sight while standing still. etc. are included.

When a predetermined condition is satisfied, the share car usage control unit 370 inquires of the management server 100 about the usage status of the share car in order to provide a dining space to the user (first user) who uses the eating and drinking facility EF. . The predetermined condition is, for example, the case where the vacant seat status recognizing unit 360 recognizes that there are no vacant seats in the eating and drinking facility EF (it is fully occupied). Further, the predetermined condition may include a case where a user's request to use vehicle 500 as a dining space is received regardless of whether the vehicle is fully occupied.

The shared car usage control unit 370 acquires information on candidates for the vehicles 500 that can be provided as dining spaces to the management server 100 , and causes the output control unit 380 to display the acquired information on the display 330 . In addition, when the vehicle 500 is specified by the user U's instruction, information on the specified vehicle 500 and usage time is transmitted to the management server 100 .

The output control unit 380 controls the content and display mode of an image to be displayed on the display 330, and the content and output mode of audio to be output to the speaker 340 and the external speaker SPK. In addition, the output control unit 380 may transmit to the management server 100 information about an image captured by the camera CAM, a predetermined sound output to the eating and drinking establishment EF, and a predetermined image.

[Car sharing management terminal]
FIG. 8 is a configuration diagram of the car sharing management terminal 400 of the embodiment. The car sharing management terminal 400 includes, for example, a terminal-side communication unit 410, an input unit 420, a display 430, a speaker 440, a code reader 450, a settlement unit 460, a usage situation recognition unit 470, and an output control unit 480. and a terminal-side storage unit 490 . The settlement unit 460, the usage status recognition unit 470, and the output control unit 480 are implemented by, for example, a hardware processor such as a CPU executing a program (software). Also, some or all of these components may be realized by hardware (circuitry) such as LSI, ASIC, FPGA, GPU, etc., or by cooperation of software and hardware may be The above-described program may be stored in advance in a storage device (a storage device having a non-transitory storage medium) such as the HDD or flash memory of the car sharing management terminal 400, or may be stored in a DVD, CD-ROM, or memory card. and installed in the storage device of the car sharing management terminal 400 by inserting the storage medium (non-transitory storage medium) into a drive device, card slot, or the like. good.

The terminal-side storage unit 490 may be realized by the above-described various storage devices, EEPROM, ROM, RAM, or the like. The terminal-side storage unit 490 stores, for example, programs and other various information.

The terminal-side communication unit 410 communicates with external devices such as the management server 100 and the vehicle 500 using the network NW, for example.

The input unit 420 receives input from a manager (e.g., employee, car sharing service manager, etc.) by operating various keys, buttons, and the like. The display 430 is, for example, an LCD, an organic EL display, or the like. Input unit 420 may be configured integrally with display 430 as a touch panel. The display 430 displays various information in the share car utilization process in the embodiment under the control of the output control unit 480 . The speaker 440 outputs a predetermined sound under the control of the output control section 480, for example.

The code reader 450 is, for example, a reading unit that reads an image of code information such as a barcode or QR code displayed on the display 430 of the mobile terminal 200 . Code information may include, for example, user information. Also, the code reader 450 may read code information associated with goods and services provided by the car sharing service CS, and acquire price information included in the read code information.

The settlement unit 460 bills the usage fee to the user U, for example, based on the usage status of the user U in the car sharing service CS. For example, the settlement unit 355 calculates the billed amount according to the type of article or service used by the user U in the car sharing service CS, the usage time, etc., and outputs the calculated billed amount to the display 430 . Also, the settlement unit 460 may calculate the billed amount based on the price information read by the code reader 450 . Note that the settlement unit 460 may include a mechanism for depositing and withdrawing money, and may execute settlement processing based on the billed amount and input money, or settlement processing using user U's electronic money. Further, after completing the settlement, the settlement unit 460 may store information on the usage status (including reservation information) of the car sharing service CS by the user U in the terminal-side storage unit 490, and transmit the information to the management server 100. good too.

The usage status recognition unit 470 recognizes the usage status of each vehicle 500 as car sharing. The usage status includes not only the status of the vehicle 500 currently in use, but also the future reservation status of the vehicle 500 . In addition, the usage status recognizing unit 470 may perform statistical processing of usage status for each vehicle 500 to recognize various information related to usage such as popular vehicle types, vehicles with a lot of vacant time, and busy time zones. Further, the usage status recognition unit 470 may store the recognition result in the terminal-side storage unit 490 or may transmit it to the management server 100 .

The output control unit 480 controls the content and display mode of an image to be displayed on the display 430 and the content and output mode of audio to be output to the speaker 440 .

[vehicle]
FIG. 9 is a configuration diagram of vehicle 500 of the embodiment. The vehicle 500 includes, for example, a communication device 510, an operation device 515, a vehicle interior camera 520, a position acquisition device 525, an air conditioner 530, an acoustic device 535, a door opening/closing device 540, a window opening/closing device 545, A display device 550 , a seat drive device 555 , a travel device 560 and a vehicle control device 580 are provided.

The communication device 510 uses, for example, a cellular network, a Wi-Fi network, Bluetooth, DSRC (Dedicated Short Range Communication), etc., to connect the management server 100, the mobile terminal 200, the restaurant management terminal 300, the car sharing management terminal 400, etc. communicate with external devices.

Operation device 515 is a device that operates devices mounted on vehicle 500 . The operating device 515 is, for example, a button, switch, dial, lever, or the like. Further, the operation device 515 may operate various devices using a user interface displayed on the touch panel of the display device 550 . Further, the operating device 515 may include an accelerator pedal, a brake pedal, a shift lever, a steering wheel, and the like that are operated by the user U when the vehicle 500 is running.

The vehicle interior camera 520 is, for example, a digital camera using a solid-state imaging device such as a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor). Vehicle interior camera 520 is attached to any location inside the vehicle interior of vehicle 500 . The vehicle interior camera 520 periodically and repeatedly images the user U of the vehicle 500 present in the vehicle interior under the control of the vehicle control device 580, for example. Interior camera 520 may be a stereo camera. An image captured by vehicle interior camera 520 is output to vehicle control device 580 .

The position acquisition device 525, for example, acquires the position information of the vehicle 500 by a GNSS (Global Navigation Satellite System) receiver (not shown), outputs the acquired position information to the vehicle control device 580, or via the communication device 510 to the management server 100. The GNSS receiver identifies the position of vehicle 500 based on signals received from GNSS satellites.

Air conditioner 530 adjusts the temperature and humidity in the vehicle interior of vehicle 500 . The air conditioner 530 turns on/off the power of the air conditioner 530, controls the air volume and direction, and controls the temperature in the passenger compartment, for example, based on the contents of control by the remote control unit 582 and the operation control unit 584. control, etc.

The audio device 535 includes a playback device that plays back audio data stored on a CD or DVD, and a speaker that outputs the played sound. In addition, the sound device 535 receives sound data (for example, sound data transmitted by the management server 100, the restaurant management terminal 300, the car sharing management terminal 400, and the radio wave transmitted from the broadcasting station) received by the communication device 510. radio audio data) is output from the speaker. In addition, the audio device 535 controls the power on/off of the audio device 535, the content of the sound to be output, and the output mode (volume, etc.) based on the contents of control by the remote control unit 582 and the operation control unit 584. FIG.

The door opening/closing device 540 opens and closes the doors provided in the vehicle 500 and locks or unlocks the doors based on the contents of control by the remote control unit 582 and the operation control unit 584 . The door opening/closing device 540 may open/close, lock, or unlock a door corresponding to the position where the user U gets on or off or the position where the user U gets on. may be performed. The window opening/closing device 545 opens and closes the windows provided in the vehicle 500 based on the contents of control by the operation device 515 and the remote control unit 582 .

The display device 550 is, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro Luminescence) display device. The display device 550 is installed at a position that can be visually recognized by a user (occupant) present in the vehicle compartment. The display device 550 may include a playback device that plays back content such as audio data and video data stored on a DVD. The display device 550 controls power on/off, content content, display mode, etc., based on the control details of the remote control unit 582, the operation control unit 584, and the display control unit 586, for example.

The seat driving device 555 drives a motor or the like based on the contents of control by the remote control unit 582 and the operation control unit 584 to control the reclining angle of the seat in the passenger compartment, the position in the longitudinal and vertical directions, the rotation angle in the horizontal direction, and the like. change the posture of

Traveling device 560 includes, for example, a travel driving force output device, a braking device, and a steering device. The running driving force output device outputs running driving force (torque) for running the vehicle 500 to the driving wheels. The driving force output device includes, for example, a combination of an internal combustion engine, an electric motor, a transmission, etc., and an ECU (Electronic Control Unit) for controlling these. The ECU controls the above configuration according to information input from the remote control section 582 and the operation control section 584 . The brake device includes, for example, a brake caliper, a cylinder that transmits hydraulic pressure to the brake caliper, an electric motor that generates hydraulic pressure in the cylinder, and a brake ECU. The brake ECU controls the electric motor according to information input from the remote control unit 582 and the operation control unit 584 so that brake torque corresponding to the braking operation is output to each wheel. The steering device includes, for example, a steering ECU and an electric motor. The electric motor, for example, applies force to a rack and pinion mechanism to change the orientation of the steered wheels. The steering ECU drives the electric motor according to information input from the remote control unit 582 and the operation control unit 584 to change the direction of the steered wheels.

The vehicle control device 580 includes, for example, a remote control section 582, an operation control section 584, a display control section 586, and a vehicle side storage section 588. Each component other than the vehicle-side storage unit 588 is realized by executing a program (software) by a hardware processor such as a CPU, for example. Also, some or all of these components may be realized by hardware (circuitry) such as LSI, ASIC, FPGA, GPU, etc., or by cooperation of software and hardware may be The above-described program may be stored in advance in a storage device (a storage device having a non-transitory storage medium) such as the HDD or flash memory of the vehicle control device 580, or may be stored in a DVD, CD-ROM, memory card, or the like. , and may be installed in the storage device of the vehicle control device 580 by inserting the storage medium (non-transitory storage medium) into a drive device, card slot, or the like.

The vehicle-side storage unit 588 may be implemented by the above-described various storage devices, EEPROM, ROM, RAM, or the like. The vehicle-side storage unit 588 stores, for example, programs and other various information.

Based on the control contents from the management server 100, the remote control unit 582 controls the in-vehicle equipment (for example, the air conditioner 530, the sound device 535, the door opening/closing device 540, the window opening/closing device 545, the display device 550, the seat driving device 555, the traveling 560). The contents of control from the management server 100 include, for example, the contents of control based on the usage permission information of the vehicle 500 for the user U. FIG. In addition, the control contents include control related to opening and closing of doors for allowing users to get on and off, control to output the same sound etc. as the dining facility EF into the vehicle interior, and control to adjust the room temperature to the same as the dining facility EF. . Further, the remote control unit 582 controls the travel device 560 to control one or both of the steering and speed of the vehicle 500 without relying on the operation of the operation device 515 by the user U to control the operation of the vehicle 500 ( Remote automatic operation) may be performed.

The operation control unit 584 performs various controls related to the air conditioner 530, the sound device 535, the door opening/closing device 540, the window opening/closing device 545, the display device 550, the seat driving device 555, and the traveling device 560 based on the operation content from the operation device 515. I do. Further, the operation control unit 584 may perform control based on the control details of the remote control unit 582 so as to suppress the execution of the operation specified by the user through the operation device 515 . For example, even if the operation control unit 584 accepts an operation to operate the travel device 560 using the operation device 515, the use permission information obtained by the remote control unit 582 permits the user U to drive the vehicle 500. If not, the output of the control details corresponding to the operation details to the traveling device 560 is suppressed.

The display control unit 586 causes the display device 550 to display various images related to the share car utilization system 1 of the embodiment.

[Flow of processing in the car sharing system]
Hereinafter, the flow of processing in the share car utilization system 1 of the embodiment will be specifically described. Below, the whole processing in share car utilization system 1 shall be divided into several processings, and shall be explained. Further, in the following processing, user U-1 using mobile terminal 200-1 has not yet registered as a user with management server 100, and user U-2 using mobile terminal 200-2 , the user has already been registered in the management server 100 . User U-1 is a user (an example of a first user) who uses vehicle 500 as a dining space, and user U-2 uses vehicle 500 as a shared car (means of transportation). (an example of a second user).

<Registration process>
FIG. 10 is a sequence diagram showing an example of the flow of registration processing in the share car utilization system 1 of the embodiment. In the example of FIG. 10, mobile terminal 200-1, management server 100, car sharing management terminal 400, and mobile terminal 200-2 will be described.

First, when portable terminal 200-1 receives a request for registration of share car use system 1 from user U-1 after execution of share car use application 282, a registration screen for registering user U-1 appears on display 230. is displayed to execute user registration (step S100). FIG. 11 is a diagram showing an example of the image IM1 displayed as the user registration screen. Note that the layout of the image IM1 and the display mode such as the content to be displayed are not limited to the following examples. The same applies to the subsequent description of images.

The image IM1 includes, for example, a user information input area A11 and a GUI (Graphical User Interface) switch display area A12. In the user information input area A11, for example, an input area for inputting various information regarding the user U-1 to the share car utilization system 1 is displayed. In the example of FIG. 11, the user information input area A11 displays an area (for example, text box or combo box) for inputting name, age, gender, address information, license information, and usage mode. In the user registration, in addition to the registration of the information described above, image data of the driver's license of user U-1 may be registered.

The GUI switch display area A12 displays, for example, an icon for receiving an instruction from the user U-1. In the example of FIG. 11, an icon IC11 drawn with characters "OK" and an icon IC12 drawn with characters "CANCEL" are shown. When the user U-1 selects the icon IC11, the output control unit 270 transmits the information input to the user information input area A11 to the management server 100 as user information (step S102). Further, when the user U-1 selects the icon IC12, the output control unit 270 terminates the display of the image IM1 without transmitting the information input in the user information input area A11 to the management server 100. .

The registration unit 145 of the management server 100 receives the information transmitted from the mobile terminal 200-1 and registers it in the user DB 182 (step S104). When the registration of the user information is completed, the registration unit 145 transmits information indicating that the user registration is completed to the portable terminal 200-1 (step S106). Output control unit 270 of mobile terminal 200-1 causes display 230 to display information indicating that the registration has been completed (step S108). In the process of step S108, mobile terminal 200-1 may cause terminal-side storage section 280 to store user information for which registration has been completed. Moreover, once registration is performed, the processing of steps S100 to S108 need not be performed repeatedly. Further, the processes of steps S100 to S108 are also applied, for example, when user information is updated.

In addition, the management server 100 stores facility-related information (for example, information indicating whether or not a vehicle of which car sharing service CS can be provided as a dining space of which restaurant facility EF) between the restaurant EF and the car sharing service CS. Register in the relationship DB 184 (step S110). The process of step S110 is performed by the administrator of the management server 100 at a predetermined timing. The predetermined timing is, for example, the timing at which a registration request for facility-related information is received from the restaurant management terminal 300 or the car sharing management terminal 400 . Moreover, the registration of the facility-related information described above may be performed by an instruction from the restaurant management terminal 300 or the car sharing management terminal 400 .

The mobile terminal 200-2 activates the shared car utilization application 282 based on the operation details of the user U-2, and makes a reservation for the vehicle 500 to be used as a means of transportation to the car sharing management terminal 400 (step S112). Portable terminal 200-2 transmits information about the reservation to car sharing management terminal 400 (step S114). The car sharing management terminal 400 acquires the usage status of the vehicle 500 provided by the car sharing service CS (step S116), and transmits the acquired usage status to the management server 100 (step S118). The usage status of the vehicle 500 includes not only the current usage status but also reservation information of the vehicle 500 to be used in the future. The management server 100 stores the usage status transmitted from the car sharing management terminal 400 in the server-side storage unit 180 as the usage status DB 186 (step S120). This completes the sequence process.

<Share car usage process>
Next, among the sharing car utilization processing of the embodiment, the processing in the case where the vehicle 500 is mainly used as a dining space will be mainly described. FIG. 12 is a sequence diagram showing an example of share car utilization processing. In the example of FIG. 12, a vehicle 500, a mobile terminal 200-1, a management server 100, and a restaurant management terminal 300 will be used.

When the user U-1 eats and drinks at the eating and drinking facility EF, the settlement unit 355 of the eating and drinking facility management terminal 300 performs settlement processing for the food and drink purchased by the user U-1 (step S200). In addition, the vacant seat status recognition unit 360 of the restaurant management terminal 300 recognizes the vacant seat status within the facility at a predetermined timing (step S202). The predetermined timing may be the timing at which the settlement process is performed, or may be a predetermined period. When it is recognized that there are no vacant seats (is fully seated), the share car usage control unit 370 of the restaurant management terminal 300 receives information from the mobile terminal 200-1 held up by the code reader 350 that the user U-1 is seated. User information is read (step S204), and inquiry information about vehicles 500 that can be provided as a dining space is transmitted together with the read user information and restaurant ID (step S206). In the process of step S204, the share car usage control unit 370 causes, for example, user U-1 to display information (for example, code information) related to user information on the display 230 and carry it so that the code reader 350 can read it. User information is acquired by displaying an image containing information for causing the terminal 200-1 to be held up on the display 330 or outputting sound from the speaker 340. FIG. In addition, in the process of step S206, the inquiry information may include, for example, information indicating that the restaurant EF is fully occupied.

The extraction unit 160 of the management server 100 refers to the restaurant facility ID of the facility relation DB 184 based on the restaurant facility ID included in the inquiry information, extracts the car sharing service CS associated with the corresponding ID, and extracts the extracted car sharing service CS. Among the vehicles provided by the car sharing service CS, candidates for vehicles that can be used as dining spaces are extracted (step S208). In this case, the extraction unit 160 refers to the user DB 182 based on the user information included in the inquiry information, and selects a vehicle that matches the license type of the user (for example, a vehicle type that the user can drive). Candidates may be extracted. Further, the extracting unit 160 may extract candidates for vehicles that can be used as eating and drinking spaces when the eating and drinking facility EF is fully occupied.

Next, the management server 100 transmits the extracted vehicle candidates to the restaurant management terminal 300 (step S210). The restaurant management terminal 300 generates an image that allows the user U-1 to specify one of the received vehicle candidates, and displays the generated image on the display 330 (step S212).

FIG. 13 is a diagram showing an example of the image IM2 displayed as the vehicle selection screen. The image IM2 includes, for example, a vehicle selection area A21 and a GUI switch display area A22. In the vehicle selection area A21, the number of vehicles 500 that can be used as dining spaces, information on the types thereof, and a GUI switch for selecting the vehicle 500 are displayed. In the example of FIG. 13, in the vehicle selection area A21, there are three vehicles that can be used as eating and drinking spaces, and information about each vehicle (for example, a minivan, a sedan, and a light vehicle) is drawn on the GUI switch IC21. IC23 is displayed.

The GUI switch display area A22 displays, for example, an icon for receiving an instruction from the user U-1. In the example of FIG. 13, an icon IC24 with characters "CANCEL" drawn is shown. When the icon IC24 is selected without accepting the selection of the GUI switch displayed in the vehicle selection area A21, the output control unit 380 terminates the display of the image IM2. Here, when user U-1 selects one of the GUI switches IC21 to IC23 displayed in the vehicle selection area A21, the share car usage control unit 370 of the restaurant management terminal 300 , the identification of the vehicle 500 is received (step S214), an image containing information about the billed amount including the usage fee of the vehicle 500 and the purchase price of food and drink is generated, and the generated image is displayed on the display 330 (step S216). ).
FIG. 14 is a diagram showing an example of an image IM3 containing information about the billed amount. Image IM3 includes, for example, a billing amount display area A31. The charge amount display area A31 displays the charge for eating and drinking to be charged to the user U-1, the use charge for the vehicle 500 provided as the eating and drinking space, and the total amount. In the example of FIG. 14, a value calculated as a fixed unit price per hour is displayed as the usage fee of the vehicle 500, but the value is not limited to this, and the price varies for each vehicle. good too. In this case, the settlement unit 355 is set such that the newer the vehicle, the more popular the vehicle, or the larger the interior space of the vehicle, the higher the toll, for example. Also, the vehicle usage fee may be added according to the time set by the user U-1. This price information is stored in, for example, the server-side storage unit 180, and the adjustment unit 355 can acquire the corresponding price information by inquiring about the price of the specified vehicle.

Returning to FIG. 12, after the billing is completed, the shared car usage control unit 370 transmits information about the identified vehicle 500 to the management server 100 (step S218). The providing unit 170 of the management server 100 generates the used vehicle information and the use permission information based on the user information and the identified vehicle 500 (step SS220).

The management server 100 transmits the generated usage vehicle information and usage permission information to the portable terminal 200-1 (step S222). Portable terminal 200-1 generates an image containing the used vehicle information and the use permission information transmitted by management server 100, and causes display 230 to display the generated image (step S224).

FIG. 15 is a diagram showing an example of the image IM4 including the vehicle information and usage permission information. The image IM4 includes, for example, a used vehicle display area A41, a use permission information display area A42, and a GUI switch display area A43. In the used vehicle display area A41, information for specifying the vehicle used by the user U1 and information regarding the usage time are displayed. In the example of FIG. 15, the vehicle number, the color of the vehicle, and the usage time are displayed in the used vehicle display area A41. This makes it easier for the user U-1 to find the vehicle to be used while referring to the image IM4.

The usage permission information display area A42 includes information about on-vehicle equipment that can be used by the user U-1, information about usage restrictions, and the like. In the example of FIG. 15, the use permission information display area A42 displays air conditioning, window opening/closing, door opening/closing, sound, and seat driving as available vehicle functions. Information indicating that the user is not permitted to drive the vehicle 500 is displayed in the usage permission information display area A42. This allows the user U-1 to more clearly grasp the functions available in the vehicle 500 and the like.

The GUI switch display area A43 displays, for example, an icon for receiving an instruction from the user U-1. In the example of FIG. 15, for example, an icon IC41 on which characters "OK" are drawn is shown. When the user U-1 selects the icon IC41, the output control unit 380 terminates the display of the image IM2.

Returning to FIG. 12, the provision unit 170 of the management server 100 transmits to the vehicle 500 information about the use of the eating and drinking space by the user U-1 and usage permission information (step S226). The remote control unit 582 or the operation control unit 584 of the vehicle 500 controls the target device based on the usage permission information or the like from the management server 100 (step S228). In the process of step S228, for example, the door opening/closing device 540 of the vehicle 500 may be controlled to unlock or open the door so that the user U-1 can easily get into the vehicle 500. good. In addition, in the process of step S228, before the use of the user U-1, the seat driving device 555 is driven so that the seat in front of the passenger compartment is rotated 180 degrees so that it faces the rear seat. The air conditioner 530 may be activated before the person U-1 gets on. In addition, in the process of step S228, the vehicle control device 580 controls devices within the limits of the user U1. Therefore, for example, when the operating device 515 accepts an operation of a device that the user U-1 does not have permission to use, the operation control unit 584 suppresses the output of the details of the accepted operation to the target device. Further, when the output to the target device is suppressed, the display control unit 586 may cause the display device 550 to display information indicating that the content of the operation has been suppressed, and notify the user U-1.

Further, the output control unit 380 of the restaurant management terminal 300 generates in-facility information of the restaurant EF (step S230), and transmits the generated in-facility information to the management server 100 (step S232). The providing unit 170 of the management server 100 transmits the acquired in-facility information to the vehicle 500 (step S234). Note that the output control unit 380 of the restaurant management terminal 300 may transmit the in-facility information directly to the vehicle 500 . The remote control unit 582 of the vehicle 500 outputs the sound based on the acquired in-facility information from the acoustic device 535 into the vehicle interior (step S236). Further, in the process of step S236, the remote control unit 582 may control the air conditioner 530 based on the in-facility information so that the air conditioning (room temperature) is the same as that of the eating and drinking facility EF. This completes the sequence process.

Through the process of step S236, the interior of the vehicle used as the dining space can be produced to have the same environment as the interior of the dining facility EF. As a result, the user U-1 can feel as if he or she is in the eating and drinking facility EF even in the passenger compartment. Further, based on the usage permission information, the user U-1 operates the operation device 515 to suppress the sound output from the sound device 535 or control the air conditioner 530, thereby creating a comfortable space for himself/herself. be able to.

<Usage extension process>
Next, in the sharing car usage processing of the embodiment, the processing when user U-1, who is using vehicle 500 mainly as a dining space, extends the usage time will be mainly described. FIG. 16 is a sequence diagram illustrating an example of extension processing for using a share car. In the example of FIG. 16, the mobile terminal 200-1 of the user U1 who uses the vehicle 500 as a dining space, the management server 100, and the user who has made a reservation for the vehicle 500 while the user U-1 is using it. A description will be given using U-2's portable terminal 200-2.

In the example of FIG. 16, the usage management unit 150 of the management server 100 first manages the usage time of the user U-1 based on the usage DB 186 (step S300). In addition, when the available time is within a predetermined time (for example, about 10 minutes before the usage end time), the management server 100 generates end notification information that informs the end of the usage time (step S302). The end notification information obtained is notified to the mobile terminal 200-1 currently using the vehicle 500 (step S304). Portable terminal 200-1 generates an image including the end notification information received from management server 100, and displays the generated image on the display (step S306).

FIG. 17 is a diagram showing an example of an image IM5 including end notification information. The image IM5 includes, for example, an end content display area A51 and a GUI switch display area A52. Information indicating that the end time has come and information for inquiring whether or not to extend the use time are displayed in the end content notification area A51. In the example of FIG. 17, character information such as "The usage end time has come" and "Would you like to extend the usage?"

In the GUI switch display area A52, for example, an icon IC51 with characters "extend by 30 minutes", an icon IC52 with characters "extend by 1 hour", and characters "end use" are drawn. icon IC53 is shown. For example, when the user U-1 selects one of the GUI switches IC51 to IC53 displayed in the GUI switch display area A52 (step S308), the mobile terminal 200-1 selects the received information. to the management server 100 (step S310).

Usage status management unit 150 of management server 100 acquires the content selected by mobile terminal 200-1, and if the acquired selection content is "end use", the image captured by vehicle interior camera 520 is displayed. It is analyzed whether or not the user U-1 has gotten off the vehicle 500. If the user U-1 has gotten off the vehicle, the usage status DB 186 is referred to and the usage status of the vehicle 500 is updated (unoccupied state). If the user U-1 has not exited the vehicle 500 even after the usage end time has passed, the usage status management unit 150 causes the audio device 535 to output a warning sound, or the door opening/closing device 540 to It is also possible to generate control information for performing control such that the door of 500 is forcibly opened to prompt the driver to get off the vehicle, and to transmit the generated control information to vehicle 500 .

Further, in the GUI switch display area A52, the content selected by the user U-1 is the GUI switch of "extend by 30 minutes" or "extend by 1 hour", and the time after the extension is the time reserved by the user U-2. If the usage start time of the information is exceeded, or if the vacant time from the extended end time to the usage start time is within a predetermined time (for example, within 30 minutes), the adjustment unit 165 of the management server 100 determines that the user U Inquiry information for inquiring whether or not the use start time can be adjusted is generated in mobile terminal 200-2 of user U-2 (step S312), and the generated inquiry information is sent to mobile terminal 200-2 of user U-2. Send (step S314).

The output control unit 270 of the mobile terminal 200-2 generates an image containing the inquiry information received from the management server 100, and causes the display 230 to display the generated image (step S316). FIG. 18 is a diagram showing an example of an image IM6 containing inquiry information. The image IM6 includes, for example, an inquiry information display area A61 and a GUI switch display area A62. The inquiry information display area A61 displays, for example, information for inquiring that the user U-1, who has previously used the reserved vehicle 500, has requested extension of use and that the use start time is changed. be. Inquiry information display area A61 may display information about privilege information to be given to user U-2 when changed. The privilege information is, for example, information having special treatment, benefits, and economic value for using each facility such as the car sharing service CS and the eating and drinking facility EF. The privilege information may include, for example, service points, electronic coupons (cash vouchers, discount coupons, complimentary coupons), and various other preferential treatments.

In the example of FIG. 18, in the inquiry information display area A61, "The user who is using the reserved vehicle has requested an extension." , and text information such as “* If you change the name, we will give you ○○○ points.” This allows the user U-2 to more clearly grasp the reason for changing the usage start time and the specific change time. In addition, by displaying information about the privilege information to be given, it is possible to make the passenger U-2 more motivated to change the time. In the example of FIG. 18, an inquiry is made as to whether or not the usage start time can be delayed by one hour. -2 is adjusted by the adjustment unit 165 so that the time after the extension does not exceed the usage start time or has a vacant time equal to or longer than a predetermined time based on the usage start time reserved by -2.

The GUI switch display area A62 displays, for example, an icon for receiving an instruction from the user U-2. In the example of FIG. 18, for example, an icon IC61 drawn with the characters "YES" and an icon IC62 drawn with the characters "NO" are shown. The icon IC61 is an icon that permits a delay of one hour. The icon IC62 is an icon indicating that one hour delay is not permitted (use as scheduled). The input unit 220 receives, as an answer, selection of one of the icons displayed in the GUI switch display area A62 (step S318). The output control unit 270 of the mobile terminal 200-2 transmits the accepted answer to the management server 100 (step S320).

The usage status management unit 150 of the management server 100 updates the usage status based on the response obtained from the mobile terminal 200-2 (step S322). For example, when obtaining a reply permitting a delay of one hour, the usage status management unit 150 extends the usage end time of user U-1 in the usage status DB 186 by one hour, and adds the reservation information of user U-2. delay the start time of use by one hour. Further, the usage status management unit 150 may delay the usage end time by one hour in addition to the usage start time. Also, the usage status management unit 150 transmits the updated contents to the mobile terminal 200-1 (step S324). It should be noted that in the processing of steps S322 to S324, when the usage management unit 150 obtains from the mobile terminal 200-2 an answer not to permit the one-hour delay, it generates information for immediately getting off the vehicle, and may be transmitted to mobile terminal 200-1.

Output control unit 270 of portable terminal 200-1 causes display 230 to display an image including the information transmitted from management server 100 (step S326). FIG. 19 is a diagram showing an example of an image IM7 including information indicating that extension of use of the vehicle is permitted. The image IM7 includes, for example, a vehicle use extension notification area A71 and a GUI switch display area A72. In the vehicle usage extension notification area A71, information regarding the time when extension of vehicle usage is permitted and an additional fee incurred due to the extension is displayed. In the example of FIG. 19, the vehicle usage extension notification area A71 displays information such as "The usage time will be extended to 14:15." Thereby, the user U-1 can easily grasp that the usage time has been extended. The additional charge may be settled with electronic money stored in portable terminal 200-1, or user U-1 may move to restaurant management terminal 300 after getting off the vehicle to settle the payment.

The GUI switch display area A72 displays, for example, an icon for receiving an instruction from the user U-1. In the example of FIG. 19, for example, an icon IC71 on which characters "OK" are drawn is shown. When icon IC71 is selected, output control unit 270 terminates the display of image IM7. When the extension is not permitted and the information for immediately getting off the user U-1 is received from the management server 100, the portable terminal 200-1 causes the display 230 to display an image including the information for getting off the user U-1. . The information for getting off is, for example, information including a message such as "The next user is waiting. Please get off immediately." This completes the processing of this sequence.

According to the embodiment described above, the management server 100 includes the usage status management unit 150 that manages the usage status of one or more vehicles 500 provided by the car sharing service CS (an example of the vehicle providing service), and the restaurant facility EF. and when the acquisition unit 155 acquires a request for use of the vehicle 500 from By providing an extraction unit 160 that extracts vehicles that can be provided as eating and drinking spaces, and a providing unit 170 that provides information about the vehicles extracted by the extraction unit 160 to the eating and drinking facility EF, the vehicles provided by the car sharing service CS are provided. can be used more effectively.

Further, according to the embodiment, for example, when the inside of the eating and drinking facility is crowded and there are no vacant seats, the vehicle is provided as an eating and drinking space for users who come to the restaurant to use the eating and drinking facility. It is possible to create an opportunity for even uninterested users to touch the vehicle. In addition, the management server 100 can be used not only when the eating and drinking facility EF is crowded, but also when the user wants to eat slowly in a quiet space, or when there are children or the like and they do not want to bother others. A vehicle can be provided as a dining space according to the user's request. In addition, the management server 100 can provide the vehicle as an eating and drinking space to users who cannot drive. vehicle 500 can be provided to the user.

Further, according to the present embodiment, even a user who has used the eating and drinking space can drive the vehicle 500 after or during eating and drinking if he/she has a license for driving the vehicle. and enjoy the drive. In this case, the charge for the shared car may be settled after the drive, or the vehicle may be allowed to travel after the payment.

[Modification]
In the embodiment, at least some of the functions of the restaurant management terminal 300 and the car sharing management terminal 400 may be provided in the management server 100, and at least some of the functions of the management server 100 may be used for restaurant management. It may be provided in terminal 300 and car sharing management terminal 400 .

In addition, in the process of extending the use of the shared car in the above-described embodiment, the management server 100 transmits end notification information and the like to the mobile terminal 200-1 of the user U-1 who is currently using the eating and drinking space. may be sent to the vehicle 500 used by the user U-1, and the user U-1 may be notified from the display device 550 of the vehicle 500 or the like.

In addition, in the above-described embodiment, a restaurant was used as an example of a commercial facility, but in addition to (or instead of) a restaurant, there are facilities that provide beauty services such as massage and bodywork without eating and drinking. may be included.

As described above, the mode for carrying out the present invention has been described using the embodiments, but the present invention is not limited to such embodiments at all, and various modifications and replacements can be made without departing from the scope of the present invention. can be added.

1 Share car utilization system 100 Management server 110 Server-side communication unit 120, 220, 320, 420 Input unit 130 Output unit 140 Server-side control unit 145 Registration unit 150 Use Status management unit 155 Acquisition unit 160 Extraction unit 165 Adjustment unit 170 Provision unit 180 Server-side storage unit 200 Mobile terminal 210, 310, 410 Terminal-side communication unit 230, 330 , 430... display 240, 340, 440... speaker 250... position acquisition unit 260... application execution unit 270, 380, 480... output control unit 280, 390, 490... terminal side storage unit 300... restaurant Management terminal 350, 450 Code reader 355, 460 Settlement unit 360 Seat availability recognition unit 370 Shared car usage control unit 400 Car sharing management terminal 500 Vehicle 510 Communication device 515 Operation device 580 Vehicle control device CS Car sharing service EF Restaurant facility U User

Claims (13)

a management unit that manages the usage status of one or more vehicles provided by the vehicle provision service;
an acquisition unit that acquires a request to use the vehicle from a restaurant;
an extraction unit that extracts a vehicle that can be provided as a dining space from among the one or more vehicles based on the usage status managed by the management unit when the usage request is acquired by the acquisition unit;
a providing unit that provides the restaurant with information about the vehicle extracted by the extracting unit ;
The provision unit provides the vehicle provided as the eating and drinking space with the voice or image provided in the eating and drinking facility in the vehicle.
management device. The one or more vehicles include vehicles provided by a car sharing service,
The management device according to claim 1. Further comprising an adjustment unit that adjusts usage details for the user of the vehicle based on the user information that uses the vehicle extracted by the extraction unit,
The management device according to claim 1 or 2. When the user information includes information indicating that the user is allowed to drive the vehicle, the adjustment unit determines whether or not the user is allowed to drive the vehicle in the vehicle usage permission information for the user. include a
The management device according to claim 3. The adjustment unit does not include driving of the vehicle in the vehicle usage permission information for the user when the user has not registered for using the vehicle as a shared car.
The management device according to claim 3. The management unit manages reservations for using the vehicle,
The provision unit limits the usage time of the first user who uses the dining space based on the reservation status of the vehicle managed by the management unit.
The management device according to any one of claims 1 to 5. When the first user who is using the eating and drinking space requests an extension of the usage time, the adjusting unit notifies the second user who has made a reservation to use the vehicle for the usage time of the vehicle. make inquiries about
The management device according to claim 3. The extraction unit extracts a vehicle that can be provided as the dining space when the seats provided in the dining facility are full.
The management device according to any one of claims 1 to 7. When the user information includes information indicating that the user is allowed to drive the vehicle, the adjustment unit settles the fee for driving the vehicle after the vehicle has run. do,
The management device according to claim 4. When the user information includes information indicating that the user can drive the vehicle, the adjustment unit extracts a vehicle that the user can drive, and selects the extracted vehicle. providing candidates for the restaurant to the user to select a vehicle to use,
The management device according to claim 4. The extracting unit recognizes a seat provided in the eating and drinking facility after the payment of food and drink by the user in the eating and drinking facility is completed, and if the seat is full, the extraction unit has a predetermined positional relationship with the eating and drinking facility. Candidates of vehicles that can be provided as the dining space are extracted from among the vehicles managed by the car-sharing service having a usage relationship, and the extracted candidates of the vehicles are provided to the dining facility to select the vehicles to be used by the users. let you choose
The management device according to claim 1. the computer
manage the usage status of one or more vehicles provided by the vehicle provision service;
Acquiring a request to use the vehicle from a restaurant;
extracting a vehicle that can be provided as a dining space from among the one or more vehicles based on the usage status when the usage request is acquired;
providing the extracted information about the vehicle to the eating and drinking establishment ;
Providing a voice or image provided in the eating and drinking facility in the vehicle provided as the eating and drinking space,
Management method. to the computer,
manage the usage status of one or more vehicles provided by the vehicle provision service;
Acquire a request to use the vehicle from a restaurant,
extracting a vehicle that can be provided as a dining space from among the one or more vehicles based on the usage status when the usage request is acquired;
causing the restaurant to provide the extracted information about the vehicle;
causing the vehicle provided as the eating and drinking space to provide the voice or image provided in the eating and drinking facility in the vehicle;
program.

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