JP7113398B2 - Information processing equipment - Google Patents

Description

The present invention relates to an information processing device.

In modern society, where the aging of the population is progressing, research and development are being carried out on mechanisms for appropriately managing trust assets entrusted by trust deeds. For example, Patent Literature 1 discloses a device capable of appropriately distributing funds transferred based on a bond, which is a trust property, to a beneficiary as a dividend of the trust property.

Japanese Patent Application Laid-Open No. 2014-186494

However, in the prior art including Patent Document 1, even if the trust property can be properly managed and the dividend of the trust property can be appropriately distributed to the beneficiary, the beneficiary is aged and so on. When decision-making ability was low, it was difficult for beneficiaries to use their property appropriately.

SUMMARY OF THE INVENTION The present invention has been made in view of such a situation, and an object of the present invention is to enable not only property management but also life support for the elderly and the like.

In order to achieve the above object, an information processing device according to one aspect of the present invention includes:
a trustee device operated by a trustee to manage money transferred from the trustor by trust deed;
an instruction authority device operated by an instruction authority giving instructions regarding goods or services provided by a provider to a beneficiary;
An information processing device that functions as an instruction authority device in an information processing system that includes
application means for acting on behalf of the beneficiary to apply for the provision of goods or services to the beneficiary from the provider;
Information providing means for providing the content of the application to the beneficiary;
consideration payment instruction means for instructing the trustee device to pay consideration to the provider for providing goods or services to the beneficiary;
an auditing means for auditing whether the provision of goods or services to the beneficiary is legitimate;
characterized by comprising

An information processing method and an information processing program corresponding to the information processing apparatus of one aspect of the present invention are also provided as the information processing method and information processing apparatus of one aspect of the present invention, respectively.

According to the present invention, it is possible not only to manage property but also to support the lives of elderly people and the like.

1 is a block diagram showing a configuration example of an information processing system according to an embodiment of the present invention; FIG. 2 is a block diagram showing a hardware configuration example of an instruction authority device in the information processing system of FIG. 1; FIG. 3 is a functional block diagram showing a functional configuration example of the information processing system of FIG. 1 including the instruction authority device of FIG. 2; FIG. It is a figure which shows the example of a mode that goods or services are provided to a beneficiary using the information processing system of FIG. FIG. 4 is an arrow chart showing an example of the relationship between processes executed by each device when goods or services are provided to a beneficiary using the information processing system of FIG. 3; FIG. FIG. 4 is a diagram showing an example of a service that provides goods or services to a beneficiary using the information processing system of FIG. 3; FIG. 7 is a state transition diagram showing an example of state transition of the screen of the display unit in the beneficiary device of FIG. 6 ;

First, before describing the embodiment of the present invention, as a mechanism that can be realized by an information processing system according to an embodiment of the present invention, a fund settlement mechanism for the purpose of realization of property management and life support for the elderly etc. will be explained.

The trust law is a system in which the settlor entrusts the property owned by the settlor to the trustee through trust acts, and the trustee properly manages and disposes of the property for the beneficiary according to the trust purpose set by the settlor. Trust.
In addition to trusts based on the Trust Act, this scheme entrusts the management and disposal of assets to a third party, and realizes the profits generated from that for the benefit of the beneficiaries. Mechanisms are also covered.
In other words, in addition to trust based on the Trust Act, this system utilizes delegation based on the Civil Code, statutory guardianship, and discretionary guardianship based on the Voluntary Guardianship Contract Act for property management of the elderly and others. Therefore, such a mechanism is hereinafter referred to as a "property management scheme for the elderly".

The terms used in the property management scheme for the elderly are defined as follows. In other words, the terms used in the senior citizen property management scheme have the following definitions, and it should be noted that they do not necessarily match the terms stipulated in the trust law.
“Trust” refers to a trust based on the Trust Act, a delegation based on the Civil Code, and entrusting the management of the owner (trustor) of property to a third party, such as statutory guardianship and voluntary guardianship based on the Voluntary Guardianship Contract Act. Collective term for actions.
“Trust property” means the property to be entrusted by the settlor.
“Settlor” means one or more persons (legal persons and natural persons) entrusting the trust property. For example, an elderly person, a physically handicapped person, a single mother, etc. can be a trustor, and their family members can also be a trustor.
“Trustee” means a trust bank, trust company, or person (corporation or natural person) who has contracted with the trustor.
“Beneficiary” means a person who receives the trust property. For example, natural persons such as the elderly, disabled, single mothers, etc. can be beneficiaries. In other words, as will be explained later, the settlor himself may be the beneficiary. Furthermore, the term “things” as “things” to which the trust property is delivered includes not only people but also animals and the like.
"Director" means a person (corporation or natural person) who instructs the trustee to deliver the trust property at the request of the trustor.
A “provider” is a person (corporation or natural person) who provides a beneficiary (for example, a socially vulnerable person such as the elderly) with care services, meal delivery, goods, or the like. A provider as a corporation corresponds to, for example, a consumer goods company. In addition, such lifestyle industry companies are hereinafter referred to as "service companies." It should be noted that when the term "service company" is used below, it is not limited to corporations, but means "providers."

In the property management scheme for the elderly, when the beneficiary is an elderly person who is unable to manage or dispose of property by himself due to physical disability or inability to make normal decisions, the trustee receives instructions from the person with the right to instruct. In addition to managing and disposing of the trustee's property for the benefit of the beneficiary, it is also possible to provide living support (benefits in kind) such as home delivery of meals that the beneficiary (elderly, etc.) most needs. In other words, the elderly property management scheme can also play a role as a social infrastructure (living infrastructure for socially vulnerable people such as the elderly).

In order for the beneficiary to lead a healthy and cultured minimum life, the person with the right of instruction selects a service provider (nursing care, watching over, etc.) at the request of the consignor, and the service provider It will instruct the trustee on behalf of the beneficiary to provide instructions such as proxy application and payment of usage fees. As a result, if the beneficiary is an elderly person who has lost the ability to make normal decisions, it is possible to provide the beneficiary with a safe and secure living environment.

In addition, for example, in this property management scheme for the elderly, when providers such as nursing care providers (including product sales companies) provide services to beneficiaries, they decide whether to provide services based on the beneficiaries' ability to pay. However, in the property management scheme for the elderly, the trustee manages the property entrusted by the settlor and pays to the provider in accordance with the instructions of the person with the right of instruction, so the beneficiary's ability to pay is guaranteed. The provider enables transactions with the beneficiary without considering the credit to the beneficiary.

Hereinafter, an information processing system according to one embodiment of the present invention for constructing such a property management scheme for the elderly will be described with reference to the drawings.

FIG. 1 is a block diagram showing a configuration example of an information processing system according to one embodiment of the present invention.
The information processing system of FIG. 1 is configured by interconnecting an instruction authority device 1, a trustee device 2, a provider device 3, and a beneficiary device 4 via a network N such as the Internet. there is

The instruction authority device 1 is operated by the instruction authority, and exchanges various information with the trustee device 2, the provider device 3, and the beneficiary device 4 via the network N. FIG.
The trustee's device 2 is operated by the trustee and exchanges various information with each of the instruction right holder's device 1, the provider's device 3, and the beneficiary's device 4 via the network N. FIG.
The provider device 3 is operated by the provider and exchanges various information with the instruction authority device 1, the trustee device 2, and the beneficiary device 4 via the network N. FIG.
The beneficiary device 4 is operated by the beneficiary and exchanges various information with each of the instruction authority device 1, the trustee device 2, and the provider device 3 via the network N.

The trustee device 2 is a device in which the trustee manages and disposes of the money transferred from the trustor by the act of trust for the beneficiary. When the entrustor designates a person with the right of instruction, the entrustor apparatus 2 is used when the entrustor instructs the beneficiary to deliver the trust property.
The trustee device 2 has the following functions.
In other words, the trustee device 2 is provided with a property management function for executing various processes related to property management in which the trustee manages and disposes of property on behalf of the trustor and the beneficiary.
The trustee device 2 is provided with a separate management function for individually managing the trust property of the trustee in the name of the beneficiary. As for the separate management function, the entrustee device 2 is provided with a consideration payment function for paying consideration to the provider in response to the performance (instruction) of the consideration payment instruction function of the instruction authority device 1 .

The instruction right holder device 1 provides information for the beneficiary, selects a service company, acts as an application agent, and so on, regarding services and goods provided by a service company (provider). It is a device operated by an authorized person.
The instruction authority device 1 has the following functions.
That is, the instruction authority device 1 is provided with an application function of acting on behalf of the beneficiary to apply for purchase of goods or services used by the beneficiary.
An instruction to pay the service company (provider) from the money (beneficiary deposit account) managed by the trustee device 2 regarding the consideration for the goods or services provided by the service company (provider) to the beneficiary. , the instruction authority device 1 is provided with a consideration payment instruction function for the trustee device 2 .
In response to the entrustor's intention, the instruction authority device 1 is provided with an audit function for auditing whether or not the service company (provider) is legitimately providing the service or goods to the beneficiary. there is
When a service company (provider) provides a service or goods to a beneficiary, the instruction authority device 1 is provided with an information providing function for providing the beneficiary (beneficiary device 4) with various information regarding the service or goods. ing.
By delivering property from the trust property managed by the trustee to the service company (provider), the service company (provider) can be compensated (notified to the service company). provided in the person's device 1.
The instruction authority device 1 is provided with a business opportunity providing function of providing business information to a service company (provider).

FIG. 2 is a block diagram showing a hardware configuration example of the instruction authority device 1 in the information processing system of FIG.

The instruction authority device 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, an input It has a unit 17 , a storage unit 18 , a communication unit 19 , a drive 20 and a removable medium 21 .

The CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded from the storage unit 18 to the RAM 13 .
The RAM 13 also stores data necessary for the CPU 11 to execute various processes.

The CPU 11 , ROM 12 and RAM 13 are interconnected via a bus 14 . An input/output interface 15 is also connected to this bus 14 . An output unit 16 , an input unit 17 , a storage unit 18 , a communication unit 19 and a drive 20 are connected to the input/output interface 15 .

The output unit 16 is composed of a liquid crystal display or the like, and outputs various information.
The input unit 17 is composed of various hardware buttons, a touch panel, etc., and inputs various information.
The storage unit 18 is composed of a DRAM (Dynamic Random Access Memory) or the like, and stores various data.
The communication unit 19 controls communication with various devices such as the trustee device 2, the provider device 3, and the beneficiary device 4 via the network N including the Internet.

A removable medium 21 is appropriately attached to the drive 20 as required. A program read from the removable medium 21 by the drive 20 is installed in the storage section 18 as necessary. In addition, the removable medium 21 can also store various data stored in the storage section 18 in the same manner as the storage section 18 .

The trustee device 2, the provider device 3, and the beneficiary device 4 of the present invention can have the same hardware configuration as the above-described instruction authority device 1 (not shown).

FIG. 3 is a functional block diagram showing a functional configuration example of the entire information processing system of FIG.

The instruction authority device 1 has an application unit 22 , a selection unit 23 , an information provision unit 24 , a consideration payment instruction unit 25 and an inspection unit 26 in the CPU 11 .
Further, the trustee apparatus 2 has a property management unit 51 and a separation management unit 52 in the CPU 31 , and further has a consideration payment unit 81 as a part of the separation management unit 52 .
The provider device 3 has a communication section 102 and a management section 121 , and the beneficiary device 4 has a communication section 202 , a management section 221 and a display section 203 .

Each function in FIG. 3 will be described in more detail below.
The application unit 22 of the instruction authority device 1 exerts the above-described application function and executes the following processing. That is, the application unit 22 executes various processes for making an offer to the beneficiary for the provision of goods or services to the provider on behalf of the beneficiary.
When the application unit 22 makes an application, the selection unit 23 executes various processes for selecting the content of the product or service and the provider.
The information providing unit 24 exerts the above-described information providing function, and when the provider provides the service or goods to the beneficiary after the application by the application unit 22, the information about the service or goods is sent to the beneficiary device 4. Provide various information.
The consideration payment instruction unit 25 exerts the above-mentioned consideration payment instruction function, and after the application by the application unit 22, the consideration for the goods or services provided by the provider to the beneficiary is managed by the trustee device 2. The trustee device 2 is instructed to pay the service company (provider) from the money (beneficiary deposit account).
The auditing unit 26 exerts the above-described auditing function, and executes various processes for auditing whether or not the goods or services are properly provided to the beneficiary after the application by the application unit 22 is made.

The property management unit 51 of the trustee device 2 manages and disposes of property on behalf of the entrustor and the beneficiary by exerting the property management function described above.
The separate management unit 52 performs individual fund management in the name of the beneficiary on the trust property received from the entrustor by exerting the above-described separate management function.
Further, the sorting management section 52 is provided with a consideration payment section 81 that performs the above-described consideration payment function. That is, the consideration payment unit 81 remits an amount equivalent to the consideration for the goods or services provided to the beneficiary from the trustee's savings account to the beneficiary's savings account based on the instruction from the instruction right holder device 1. After that, a bank or the like (not shown) withdraws the amount equivalent to the consideration from the beneficiary's savings account on a predetermined date and transfers it to the provider's account or the like.

The management unit 121 of the provider device 3 receives an application for goods or services from the instruction authority device 1 through the communication unit 102 and performs various management for the provider, such as notifying the provider.

The management unit 221 of the beneficiary device 4 receives information about the content of the product or service and the provider from the instruction right holder device 1 through the communication unit 202, and presents it to the beneficiary. manage.

FIG. 4 shows an example of how goods or services are provided to the beneficiary J using the information processing system having the functional configuration of FIG.

In FIG. 4, the trustor I sends money to the trustee's savings account 1A by the act of trust. The property management unit 51 of the trustee device 2 manages and disposes of the money transferred from the trustor I (the trustee's trust property) on behalf of the trustor I and the beneficiary J. FIG. The separate management unit 52 separates and manages the entrusted property of the trustor I for each beneficiary J name.

Here, the application unit 22 of the instruction authority device 1 makes an application to the management unit 121 of the provider device 3 based on the content of the goods or services selected by the selection unit 23 and information on the provider T. FIG.

Further, the information providing unit 24 of the instruction right holder device 1 provides information on the details of the offered goods or services and the provider T to the management unit 221 of the beneficiary device 4 . After that, the provider T provides the beneficiary J with the goods or services.

Further, the consideration payment instructing unit 25 of the instruction right holder device 1 instructs the consideration payment unit 81 of the trustee device 2 based on the content of the offered product or service and the information on the provider T that the provider T An instruction is sent to transfer the amount equivalent to the consideration to be received from the trustee savings account 1A to the beneficiary savings account 2A.

Receiving the instruction, the consideration payment unit 81 of the trustee device 2 executes remittance of an amount equivalent to the consideration to be received by the provider T from the trustee savings account 1A to the beneficiary savings account 2A. After that, the provider T can receive the consideration for providing the goods or services by direct debit from the beneficiary savings account 2A.

The auditing unit 26 of the instruction authority device 1 audits the management unit 121 of the provider device 3 as to whether or not the goods or services have been provided to the beneficiary J properly.

The settlor I and the beneficiary J may be the same or different. If Entrustor I and Beneficiary J are the same, for example, by concluding a trust agreement with Entrustor I (= Beneficiary J) when Entrustor I (= Beneficiary J) is young, Entrustor I who is old and whose decision-making ability has declined. can ensure that they receive adequate service. If trustor I and beneficiary J are different, for example, trustor I can conclude a trust agreement with trustee so that beneficiary J, who has poor decision-making ability, can receive appropriate services. .

The money sent by the trustor I to the trustee savings account 1A is not particularly limited, but includes, for example, the trustor I's pension, deposits and savings, insurance money, compensation, and the like. However, since the pension cannot be transferred directly to the trustee's savings account under the system, if the pension is to be placed in trust, the pension of the trustor I will be transferred to the savings account, and then transferred to the trustee's savings account by withdrawal. It is necessary to take steps such as
Types of money trusts include designated money trusts and specified money trusts. Designated money trusts further include a joint management system and a single management system.

There may be a plurality of providers T, and a plurality of provider devices 3 may be provided.
Examples of the provider T include, but are not particularly limited to, food delivery companies such as convenience stores and supermarkets, household goods companies such as online shopping, monitoring companies such as railways and security companies, hobby and entertainment companies such as travel agencies, and housing. Manufacturers and other housing remodeling businesses, co-ops and other ceremonial occasion businesses, schools and cram schools and other educational businesses, facility childcare and other child-rearing businesses, gyms and other health promotion businesses, housekeeping agencies and other housekeeping businesses, nursing care facilities, etc. facility care/nursing traders, home care/nursing traders such as home-visit care/nursing stations, transfer traders such as care taxis, specific welfare goods sellers such as nursing care goods companies, welfare goods lenders such as rental companies, hospitals, etc. Outpatient medical service providers, drug providers such as pharmacists, shiatsu acupuncture and moxibustion providers such as massage therapists, and rehabilitation providers such as rehabilitation therapists can be mentioned.

Next, with reference to FIG. 5, an example of the relationship between the processes executed by each device when providing goods or services to the beneficiary J using the information processing system according to the present invention will be described. FIG. 5 is an arrow chart showing an example of the relationship between the processes executed by each device when goods or services are provided to a beneficiary using the information processing system of FIG.

The instruction authority device 1 selects the content of the product or service and the provider T in step S11.
Subsequently, in step S12, the instruction authority device 1 applies to the provider device for the details of the goods or services selected in step S11.

Provider device 3 accepts the application from instruction authority device 1 in step S31.
Subsequently, in step S32, the provider device 3 instructs the provider T through the display unit to provide the beneficiary J with the goods or services accepted in step S31.

After making the above application, the instruction right holder device 1 transmits the content of the product or service and information on the provider T to the beneficiary device 4 in step S13.

The beneficiary device 4 receives the information on the content of the product or service and the provider T in step S41.
Subsequently, in step S42, the beneficiary device 4 provides the beneficiary J with the information on the content of the goods or services and the provider received in step S41 through the display unit 203. FIG.

After that, after the goods or services are provided to the beneficiary J, the instruction right holder device 1 instructs the trustee device 2 to pay the price for the goods or services to the provider T in step S14. do.

In step S21, the trustee device 2 receives the payment instruction from the instruction authority device 1. FIG.
Subsequently, in step S22, the trustee device 2 executes the payment of the consideration that the provider T should receive.

By operating the information processing system according to the present invention in the manner described above, the beneficiary can receive the goods or services, and the provider can receive the payment with peace of mind.
The processing steps of each device shown in FIG. 5 are merely an example, and other steps may be included in the processing of each device, and the order of the steps may be different.

FIG. 6 shows an example of a service that provides goods or services to a beneficiary as an embodiment using the information processing system of the present invention. In this embodiment, the entrustor I and the beneficiary J are the same person (hereinafter referred to as the beneficiary J).

First, the beneficiary J concludes a trust agreement Sa with the trustee JT. As a result, the trustee JT can manage the assets entrusted by the beneficiary J as trust property for the beneficiary J.

Next, the trustee JT concludes an operation contract Sb with the instruction right holder S. As a result, the instruction right holder S can arrange to provide the goods or services to the trustee JT.

Subsequently, the person having the right of instruction S lends the beneficiary device 4 to the beneficiary J free of charge Sc. As a result, the beneficiary J can obtain, through the beneficiary device 4, means of communication with the trustee JT, the person with the right of instruction S, and the provider T, which will be described later.

Furthermore, the person with the right of instruction S performs social FP center construction Sd with the provider T. The social FP center works with various specialized institutions such as tax accountants, social insurance labor consultants, nursing care facilities, medical institutions, etc., from the perspective of tax system utilization, social insurance and social welfare system utilization, property management, life support, etc. , create an optimal life plan for the beneficiary J in total and provide it as a one-stop service.

After that, the provider T makes contact Se with the beneficiary J. Provider T provides goods or services to beneficiary J based on the contents of a contract concluded in advance, instructions from instruction right holder S, requests from beneficiary J obtained through communication Se with beneficiary J, etc. I will provide a. In providing goods or services from provider T to beneficiary J, the experience is accumulated in a database using artificial intelligence and used as a reference when providing goods or services from the next time onward. By accumulating empirical knowledge in a database using artificial intelligence in this way, more optimal goods or services can be provided to the beneficiary J.

The operation of the beneficiary device 4 in FIG. 6 will be described in detail using FIG. FIG. 7 is a state transition diagram showing an example of state transition of the screen of the display unit 203 in the beneficiary device 4 shown in FIG. The display unit 203 of the beneficiary device 4 in FIG. 7 displays various information, and also functions as a touch operation input unit that receives input by the beneficiary J's touch operation. Further, the beneficiary device 4 can also perform voice input and voice output.
A state transition from one state to another state is executed when a predetermined condition (hereinafter referred to as "state transition condition") is satisfied. Such state transition conditions are represented in FIG. 7 by adding symbols including A to arrows representing transitions from one state to another.

The state of FIG. 7A is a genre selection screen for goods or services. The display unit 203 of the beneficiary device 4 displays items such as property management and care/nursing industry information. The beneficiary J can select the genre of the desired product or service by tapping the desired product or service item. By tapping one of the items of goods or services, the state transition condition A1 is satisfied, and the display unit 203 transitions to the state of FIG. 7B.

The state of FIG. 7B is a call screen with an operator. The display unit 203 of the beneficiary device 4 displays the operator. The beneficiary J can communicate the desired goods or services in a simple manner by talking with the displayed operator.
In the state of FIG. 7(B), when the beneficiary J communicates to the operator that he wishes to be provided with goods or services of another genre, the state transition condition A2 is satisfied, and the display unit 203 transitions to the state shown in FIG. 7(A).
In the state of FIG. 7(B), when the beneficiary J communicates the desired product or service to the operator by telephone, the state transition condition A3 is satisfied, and the display unit 203 displays the state shown in FIG. 7(C). state.

The state of FIG. 7C is a screen on which the operator proposes goods or services. The display unit 203 of the beneficiary device 4 displays the goods or services proposed to the beneficiary J. FIG. The goods or services displayed on the display unit 203 are selected by the operator based on the information obtained from the beneficiary J. FIG. When selecting a product or service, the operator refers to the aforementioned database using artificial intelligence. In this way, when proposing specific goods or services, it is possible to make optimal proposals to the beneficiary J by using the judgment of the operator and the empirical knowledge of the database using artificial intelligence.
After that, in the state of FIG. 7C, when the beneficiary J informs the operator that the displayed product or service is to be canceled, the state transition condition A4 is satisfied, and the display unit 203 A transition is made to the state shown in FIG. 7(B). The beneficiary J can thus prompt the operator to suggest different goods or services if he does not like the goods or services selected by the operator.
After that, when the beneficiary J does not operate for a certain period of time in the state of FIG. 7C, the state transition condition A5 is satisfied, and the display unit 203 transitions to the state of FIG. 7A.
In the state of FIG. 7(C), when the beneficiary J taps any one of the goods or services proposed by the operator, the state transition condition A6 is satisfied, and the display unit 203 displays the state shown in FIG. ) state. Beneficiary J can thus select specific goods or services.

The state of FIG. 7(D) is the provider T selection screen. The display unit 203 of the beneficiary device 4 displays a list of providers T who can provide the goods or services selected by the beneficiary J. FIG.
After that, when the beneficiary J swipes leftward on the display unit 203 in the state of FIG. 7(D), the state transition condition A7 is satisfied, and the display unit 203 changes to the state of FIG. 7(C). Transition.
When the beneficiary J taps one of the providers T displayed on the display unit 203 in the state of FIG.
In the state of FIG. 7D, when the beneficiary J does not operate for a certain period of time, the state transition condition A8 is satisfied, and the display unit 203 transitions to the state of FIG. 7A.

It should be noted that the present invention is not limited to the above-described embodiments, and includes modifications, improvements, and the like within the scope of achieving the object of the present invention. Moreover, the effects described in the present embodiment are merely enumerations of the most suitable effects resulting from the present invention, and the effects of the present invention are not limited to those described in the present embodiment.

The series of processes described above can be executed by hardware or by software.

When a series of processes is to be executed by software, a program constituting the software is installed in a computer or the like from a network or a recording medium.
The computer may be a computer built into dedicated hardware. Also, the computer may be a computer capable of executing various functions by installing various programs, such as a general-purpose personal computer.

A recording medium containing such a program is not only constituted by the removable medium 21 of FIG. It consists of a recording medium, etc., which is provided to service providers, etc. in a state. The removable medium 21 is composed of, for example, a magnetic disk (including a floppy disk), an optical disk, or a magneto-optical disk. Optical discs are composed of, for example, CD-ROMs (Compact Disk-Read Only Memory), DVDs (Digital Versatile Disks), and the like. The magneto-optical disk is composed of an MD (Mini-Disk) or the like. Further, the recording medium provided to the service provider etc. in the state of being pre-installed in the device main body is composed of, for example, the ROM 12 in FIG. be done.

In this specification, the steps of writing a program recorded on a recording medium are not only processes that are performed chronologically in that order, but also processes that are not necessarily chronologically processed, and that are performed in parallel or individually. It also includes the processing to be performed.
In this specification, the term "system" means an overall device composed of a plurality of devices, a plurality of means, etc.

The configuration of the information processing system in FIG. 1 is merely an example, and is not particularly limited. That is, it is sufficient that the information processing system is provided with a function capable of executing the role of each device. It may also serve as the device 3 . Also, each device may be directly connected without going through the network N. FIG.

Each hardware configuration shown in FIG. 2 is merely an example for achieving the object of the present invention, and is not particularly limited. For example, one piece of hardware may have the functions of other pieces of hardware, or multiple pieces of hardware having the same function may be included. Further, the instruction authority device 1 may further include a display section in addition to the output section 16 , and may further include a touch input section in addition to the input section 17 .
The entrustee device 2, the provider device 3, and the beneficiary device 4 can have the same hardware configuration as the instruction right holder device 1, but the provider device 3 and the beneficiary device 4 can be Since it is simple, it is preferable to have a touch input unit, and a so-called smartphone type terminal is particularly preferable.

The functional configuration of FIG. 3 is merely an example and is not particularly limited. That is, it is sufficient that each of the instruction authority device 1, the trustee device 2, the provider device 3, and the beneficiary device 4 has a function capable of executing the series of processes described above as a whole, and this function is realized. What kind of functional blocks are used for this is not particularly limited to the example in FIG.
Also, one functional block may be composed of hardware alone, software alone, or a combination thereof.

For example, the method of receiving a signal instructing the beneficiary to provide goods or services is not particularly limited, and may be transmitted from the trustee device 2, may be transmitted from the provider device 3, or may be transmitted from the beneficiary device. It may be transmitted from the user device 4, or may be directly input via the input section 17 instead of being received via the communication section 19. FIG.

The content of the product or service to be applied for and the provider T are not necessarily limited to those selected by the selection unit 23 . The application unit 22 of the instruction right holder device 1, for example, based on the information transmitted from the trustee device 2, the information transmitted from the provider device 3, the information transmitted from the beneficiary device 4, etc., offers goods or services. And you may decide the provider and apply.

The method by which the auditing unit 26 performs auditing is not particularly limited, and may be performed on the trustee device 2, on the provider device 3, or on the beneficiary device 4. , it may be done in other ways.

The method of paying consideration to the provider by the consideration payment unit 81 of the trustee device 2 is not particularly limited, but the amount equivalent to the consideration of the provider is transferred from the trustee's savings account to the beneficiary's savings account, and then the beneficiary's savings account is transferred. A method of paying consideration to the provider from the account may be used, or a method of paying the consideration directly to the provider from the trustee's savings account may be used.

The information processing system of the present invention may use a beneficiary agent device (not shown) in place of the beneficiary device 4 . The beneficiary agent device is a device having the same hardware configuration and functions as the beneficiary device 4 .
Here, the beneficiary agent is a person who represents the rights of the beneficiary, and has the right to exercise all the rights of the beneficiary on behalf of the beneficiary.
By using the beneficiary agent device, even if the beneficiary's decision-making ability is extremely low due to dementia, etc., it is possible to provide appropriate products or services to the beneficiary, and the beneficiary agent will be able to monitor trustees and providers on behalf of beneficiaries.

In other words, the information processing system to which the present invention is applied can take various embodiments having the following configuration, including each information processing apparatus as the above-described embodiment.
That is, the instruction right holder device to which the present invention is applied is
a trustee device (trustee device 2 in FIG. 3) operated by a trustee who manages money transferred from the trustor by the act of trust;
an instruction authority device (instruction authority device 1 in FIG. 3) operated by an instruction authority giving instructions regarding goods or services provided by a provider to a beneficiary;
An information processing device that functions as an instruction authority device in an information processing system that includes
Application means (application unit 22 in FIG. 3) for acting on behalf of the beneficiary to apply for the provision of goods or services to the beneficiary from the provider;
Information providing means (information providing unit 24 in FIG. 3) for providing the content of the goods or services to the beneficiary;
consideration payment instruction means (consideration payment instruction unit 25 in FIG. 3) for instructing the trustee apparatus to pay the provider a consideration for the provision of the goods or services to the beneficiary;
an auditing means (auditing unit 26 in FIG. 3) for auditing whether the provision of the goods or services to the beneficiary is legitimate;
is provided.

In addition, the instruction right holder device can further include selection means (selection unit 23 in FIG. 3) that selects the contents of the goods or services and the provider on behalf of the beneficiary.

Further, the selection means can select the provider and the content of the offer on behalf of the beneficiary based at least in part on the details of past goods or services and the provider.

1... Instruction right holder device, 2... Trustee device, 3... Provider device, 4... Beneficiary device, 11... CPU, 12... ROM, 13... RAM , 14... bus, 15... input/output interface, 16... output section, 17... input section, 18... storage section, 19... communication section, 20... drive, 21 Removable media, 22 Application unit, 23 Selection unit, 24 Information provision unit, 25 Compensation payment instruction unit, 26 Inspection unit, 31 CPU, 32...Communication Department, 51...Property Management Department, 52...Segregation Management Department, 81...Consideration Payment Department, 102...Communication Department, 121...Management Department, 202...Communication Section 221 Management section 203 Display section A1 to A8 State transition conditions I Entrustor J Beneficiary JT Entrustee K1・Trustee savings account, K2... Beneficiary savings account, N... Network, S11 to S42... Steps, Sa... Trust contract, Sb... Operation consignment contract, Sc... Free lending , Sd... social FP center construction, Se... communication, T... provider

Claims (4)

a trustee device operated by a trustee to manage money transferred from the trustor by trust deed;
an instruction authority device operated by an instruction authority giving instructions regarding goods or services provided by a provider to a beneficiary;
a beneficiary device operated by the beneficiary on the condition that it is provided to the beneficiary from the instruction authority;
a provider device operated by the provider;
In an information processing system comprising
The instruction authority device,
Information indicating the details of the offer received by the said person with the right of instruction on behalf of the said beneficiary when the said person with the right of instruction makes an offer to the said provider for the provision of goods or services to the said beneficiary. to the provider device ; and
information providing means for providing the beneficiary with information indicating the content of the goods or services by transmitting the information to the beneficiary device ;
consideration payment instruction means for transmitting to the trustee device information indicating an instruction to pay the provider a consideration for the provision of the goods or services to the beneficiary;
an auditing means for auditing whether or not the provision of the goods or services to the beneficiary is legitimate by communicating with the provider device ;
with
The beneficiary device comprises:
When the beneficiary performs an operation to apply for the provision of the goods or services to the beneficiary, the operation is accepted and information indicating the content of the application is transmitted to the provider device. a second application means to
information presenting means for receiving information indicating the content of the goods or services from the beneficiary device or the provider device and presenting the information to the beneficiary;
with
The trustee device comprises:
When the information indicating the instruction transmitted from the instruction right holder device is received, an amount equivalent to the consideration according to the instruction is selected from the money transferred by the entrustor by the act of trust. a consideration payment means that processes a remittance for payment to said provider;
comprising
Information processing system . The instruction authority device,
selection means for executing a process of selecting the content of the goods or services and the provider based on at least part of the content of the goods or services and the provider in the past;
The information processing apparatus according to claim 1 , further comprising : a trustee device operated by a trustee to manage money transferred from the trustor by trust deed;
an instruction authority device operated by an instruction authority giving instructions regarding goods or services provided by a provider to a beneficiary;
a beneficiary device operated by the beneficiary on the condition that it is provided to the beneficiary from the instruction authority;
a provider device operated by the provider;
An information processing method executed by an information processing system comprising
As a step executed by the instruction authority device,
Information indicating the details of the offer received by the said person with the right of instruction on behalf of the said beneficiary when the said person with the right of instruction makes an offer to the said provider for the provision of goods or services to the said beneficiary. to the provider device ; and
an information provision step of providing the beneficiary with information indicating the content of the goods or services by transmitting the information to the beneficiary device ;
a consideration payment instruction step of transmitting to the trustee device information indicating an instruction to pay the provider a consideration for the provision of the goods or services to the beneficiary;
an auditing step of auditing whether or not the provision of the goods or services to the beneficiary is legitimate by communicating with the provider device ;
including
As a step performed by the beneficiary device,
When the beneficiary performs an operation to apply for the provision of the goods or services to the beneficiary, the operation is accepted and information indicating the contents of the application is transmitted to the provider device. a second application step to
an information presenting step of receiving information indicating the content of the goods or services from the beneficiary device or the provider device and presenting the information to the beneficiary;
including
As a step performed by the trustee device,
When the information indicating the instruction transmitted from the instruction right holder device is received, an amount equivalent to the consideration according to the instruction is selected from the money transferred by the entrustor by the act of trust. a consideration payment step of performing a remittance process to pay said provider;
including,
Information processing methods. a trustee device operated by a trustee to manage money transferred from the trustor by trust deed;
an instruction authority device operated by an instruction authority giving instructions regarding goods or services provided by a provider to a beneficiary;
a beneficiary device operated by the beneficiary on the condition that it is provided to the beneficiary from the instruction authority;
a provider device operated by the provider;
A program applied in an information processing system comprising
In the computer functioning as the instruction right holder device,
Information indicating the details of the offer received by the said person with the right of instruction on behalf of the said beneficiary when the said person with the right of instruction makes an offer to the said provider for the provision of goods or services to the said beneficiary. to the provider device ; and
an information provision step of providing the beneficiary with information indicating the content of the goods or services by transmitting the information to the beneficiary device ;
a consideration payment instruction step of transmitting to the trustee device information indicating an instruction to pay the provider a consideration for the provision of the goods or services to the beneficiary;
an auditing step of auditing whether or not the provision of the goods or services to the beneficiary is legitimate by communicating with the provider device ;
Execute control processing including
a computer acting as the beneficiary device;
When the beneficiary performs an operation to apply for the provision of the goods or services to the beneficiary, the operation is accepted and information indicating the contents of the application is transmitted to the provider device. a second application step to
an information presenting step of receiving information indicating the content of the goods or services from the beneficiary device or the provider device and presenting the information to the beneficiary;
Execute control processing including
a computer functioning as said trustee device;
Upon receiving the information indicating the instruction transmitted from the instruction right holder device, an amount corresponding to the consideration according to the instruction is selected from the money transferred by the entrustor by the act of trust. a consideration payment step of performing a remittance process to pay said provider;
causes control processing to be executed, including
program.

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