JP7039756B1 - Information processing equipment, information processing methods and information processing programs - Google Patents

Abstract

PROBLEM TO BE SOLVED: To efficiently prevent a service down of a payment service.
An information processing apparatus according to the present application includes a reception unit that receives an acquisition request regarding display information on a first screen of a payment service displayed on a user terminal, a specific unit that specifies a load status related to the payment service, and a specific unit. When the load status specified by the specific unit satisfies a predetermined condition, the user terminal uses the display information on the second screen, which limits the functions that can be used as compared with the first screen, instead of the display information on the first screen. It is equipped with a provision unit that provides information to.
[Selection diagram] Fig. 1

Description

The present invention relates to an information processing apparatus, an information processing method and an information processing program.

In recent years, as a technology related to cashless payment, there is a payment system that makes payment with a physical store using a user terminal. For example, as a payment server for controlling a payment system, a technique has been proposed for preventing a service down of a payment service by distributing processing among a plurality of servers when the processing load increases (for example, Patent Document 1). reference).

Japanese Unexamined Patent Publication No. 2010-134518

However, in the prior art, for example, there is room for improvement in efficiently preventing the service down of the payment service.

The present invention has been made in view of the above, and an object of the present invention is to provide an information processing device, an information processing method, and an information processing program capable of efficiently preventing a service down of a payment service.

In order to solve the above-mentioned problems and achieve the object, the information processing apparatus according to the present invention includes a reception unit that receives an acquisition request regarding display information on the first screen of the payment service displayed on the user terminal, and a payment service. When the specific part that specifies the related load status and the load status specified by the specific part satisfy the predetermined conditions, the functions that can be used are limited in comparison with the first screen instead of the display information on the first screen. It is provided with a providing unit that provides the display information of the second screen to the user terminal.

According to the present invention, it is possible to efficiently prevent the service down of the payment service.

FIG. 1 is a diagram showing an example of information processing according to an embodiment. FIG. 2 is a block diagram showing a configuration example of the information processing apparatus according to the embodiment. FIG. 3 is a diagram showing an example of information stored in the wallet information storage unit according to the embodiment. FIG. 4 is a diagram showing an example of information stored in the load status storage unit according to the embodiment. FIG. 5 is a block diagram showing a configuration example of a user terminal according to an embodiment. FIG. 6 is a diagram showing an example of a screen type of the second screen according to the embodiment. FIG. 7 is a flowchart showing an example of information processing according to the embodiment. FIG. 8 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing apparatus according to the embodiment.

Hereinafter, an information processing apparatus, an information processing method, and an embodiment for implementing an information processing program (hereinafter referred to as “embodiments”) according to the present application will be described in detail with reference to the drawings. Note that this embodiment does not limit the information processing apparatus, information processing method, and information processing program according to the present application. Further, in each of the following embodiments, the same parts are designated by the same reference numerals, and duplicate description is omitted.

[1. Embodiment]
The information processing realized by the information processing apparatus and the like of the present embodiment will be described with reference to FIG. FIG. 1 is a diagram showing an example of information processing according to an embodiment. In FIG. 1, it is assumed that the information processing apparatus 10 according to the present embodiment realizes information processing and the like according to the embodiment.

As shown in FIG. 1, the payment system 1 according to the embodiment includes an information processing device 10, a user terminal 100, and a business operator terminal 200. The information processing device 10, the user terminal 100, and the operator terminal 200 are connected to each other via a network N (see, for example, FIG. 2) so as to be able to communicate with each other by wire or wirelessly. The network N is, for example, a WAN (Wide Area Network) such as the Internet. The payment system 1 shown in FIG. 1 may include a plurality of information processing devices 10, a plurality of user terminals 100, and a plurality of business terminal 200.

The information processing device 10 shown in FIG. 1 is an information processing device that executes information processing according to an embodiment, and is realized by a server device, a cloud system, or the like. For example, the information processing apparatus 10 provides an electronic payment service related to electronic payment using the user terminal 100. For example, the information processing apparatus 10 manages the accounts of the provider (business operator) of the transaction target and the user to which the transaction target is provided, and transfers electronic money between the accounts according to a payment request from the user. By performing, various payments are realized. The electronic money may be, for example, points or currencies independently used by various companies, or may be money provided by the state such as Japanese yen or dollars that can be electronically traded. good.

Further, the information processing apparatus 10 provides profit information regarding profits (coupons, etc.) that are given to the user in the electronic payment service and can be used in the electronic payment service, and provides profit providers (in other words, coupon planning, setting, etc.). It does, accepts from the person who invests (provides) the source of the coupon, and manages it in the storage part of its own device.

Further, the information processing device 10 manages area information including information of stores (member stores of electronic payment services) located in each area in the storage unit of its own device. For example, the information processing apparatus 10 has identification information (area ID) for identifying each area, location information (location, range, etc.) of each area, road information in each area, route information in each area, and each area. Stores area information including stores where they are located. The area may be appropriately set in an arbitrary range. For example, the area may be divided into meshes of similar size based on latitude and longitude. That is, the area may be an area separated by a regional mesh. In this case, a regional mesh code may be used for the area ID. The above is an example, and the area may be set based on various information, not limited to the regional mesh. For example, the area may be set based on administrative divisions such as "town", "ward", "city", and "prefecture". Further, the area may be set for each facility such as a store, or may be set for each street, shopping district, or the like.

The user terminal 100 shown in FIG. 1 is an information processing device used by the user U. The user terminal 100 is realized by, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. Further, the user terminal 100 displays the information distributed by the information processing apparatus 10 by a web browser or an application. In the example shown in FIG. 1, a case where the user terminal 100 is a smartphone is shown.

The business terminal 200 shown in FIG. 1 is an information processing device used by a business T that provides a transaction target to a user. The business terminal 200 is realized by, for example, a POS (Point of Sales) terminal, a smartphone, a tablet terminal, a notebook PC, a desktop PC, a mobile phone, a PDA, or the like. Further, the business terminal 200 displays the information distributed by the information processing apparatus 10 by a web browser or an application. In the example shown in FIG. 1, a case where the business terminal 200 is a smartphone is shown.

When the user terminal 100 and the business terminal 200 receive the control information for realizing the predetermined information processing from the information processing apparatus 10, the user terminal 100 and the business terminal 200 realize the information processing according to the control information. Here, the control information is, for example, a script language such as JavaScript (registered trademark), a style sheet language such as CSS (Cascading Style Sheets), a programming language such as Java (registered trademark), and a mark such as HTML (HyperText Markup Language). It is described in an up language or the like. The predetermined application itself distributed from the information processing apparatus 10 may be regarded as control information.

[1-1. About payment using user terminal 100]
Here, an example of payment (electronic payment) using the user terminal 100 will be described prior to the provision processing executed by the information processing device 10. In the following description, the user U uses a two-dimensional code (QR code (registered trademark)) arranged in the store A and indicates the store identification information that identifies the store A. An example of making a payment using the person terminal 100 will be described, but the embodiment is not limited to this. The example of payment described below can be applied even when an arbitrary user makes a payment at an arbitrary store using an arbitrary user terminal 100. Further, the store identification information may be not only a QR code but also a barcode, a predetermined mark, a number, or the like.

For example, when the user U uses or purchases a payment target (transaction target) such as various products or services at the store A, the user U uses a payment application pre-installed on the user terminal 100. to start. Then, the user U photographs the store identification information installed in the store A via the payment application. In such a case, the user terminal 100 displays a screen for inputting the price to be settled, and accepts the input of the settlement amount from the clerk of the user U or the store A. Then, the user terminal 100 uses the user identification information for identifying the user U and the store identification information (or the information indicated by the store identification information, that is, the information indicating the store A (or the business operator T of the store A) (or the information indicating the store A (or the business operator T of the store A)). For example, payment information indicating a store ID) and a payment amount is transmitted to the information processing device 10.

In such a case, the information processing apparatus 10 transfers the electronic money of the amount indicated by the payment amount from the account of the user U indicated by the user identification information to the account of the store A indicated by the store identification information. Then, the information processing apparatus 10 transmits a notification to the user terminal 100 that the payment has been completed. In such a case, the user terminal 100 notifies that the payment has been made by electronic money by outputting a screen indicating that the payment has been completed and a predetermined voice.

The payment using the user terminal 100 is not limited to the above-mentioned processing. For example, the payment using the user terminal 100 may be made using the business terminal 200 installed in the store A. For example, the user terminal 100 displays user identification information for identifying the user U on the screen. In such a case, the business terminal 200 installed in the store A reads the user identification information displayed on the user terminal 100, and the user identification information (or the information indicated by the user identification information, that is, use). Information indicating the person U (for example, a user ID), payment amount, and payment information indicating information identifying the store A are transmitted to the information processing device 10. In such a case, the information processing device 10 uses the information processing device 10. The electronic money of the amount indicated by the payment amount is transferred from the account of the user U indicated by the person identification information to the account of the store A, and the payment is completed for the business terminal 200 or the user terminal 100 of the store A. You may notify that the payment has been made by outputting the screen of the screen or a predetermined voice.

Further, the payment using the user terminal 100 is not only a process of transferring the electronic money from the account charged with the electronic money in advance by the user U to the account of the store A, but also, for example, a credit card registered in advance by the user U. It may be a payment using. In such a case, for example, the user terminal 100 transfers the electronic money of the payment amount to the account of the store A, and charges the payment amount to the credit card management company (card company) of the user U. You may.

[1-2. About the outline of the embodiment]
By the way, when providing such a payment service, the user terminal 100 activates the payment application and acquires display information related to the home screen of the payment application from the information processing device 10.

However, for example, when a large number of user terminals 100 activate the payment application at the same timing, the information processing device 10 cannot process those requests, and the information processing device 10 causes the server to go down, so that the payment system 1 May stop.

Therefore, in the information processing apparatus 10 according to the embodiment, the display screen of the payment application provided to the user terminal 100 is simplified according to the load status of the information processing apparatus 10. For example, as shown in FIG. 1, first, the information processing apparatus 10 receives an acquisition request for display information of the first screen G1 to be displayed as a home screen from the user terminal 100 (step S01).

For example, in the user terminal 100, when the user U accepts the activation operation of the payment application, the acquisition request is transmitted to the information processing apparatus 10, and the information processing apparatus 10 accepts the acquisition request. The acquisition request includes, for example, information regarding an identifier that identifies the user U.

Subsequently, the information processing apparatus 10 executes the process of specifying the load status related to the acquisition request (step S02). The load status related to the acquisition request indicates, for example, the load status of various processes performed by the information processing apparatus 10 in response to the acquisition request.

That is, as the number of acquisition request requests increases, the processing load related to the acquisition request increases, so that the processing load related to the acquisition request corresponds to the number of acquisition request requests.

Therefore, the information processing apparatus 10 specifies the load status related to the acquisition request, for example, by specifying the number of requests for the acquisition request. The number of acquisition request requests indicates, for example, the number of acquisition requests that have not responded to the acquisition request.

Subsequently, the information processing apparatus 10 selects a process for the acquisition request according to the specified load status (step S03). For example, the information processing apparatus 10 selects a process having a low processing load for an acquisition request when the specified load condition satisfies a predetermined condition, and selects a normal process when the predetermined condition is not satisfied. Then, the information processing apparatus 10 provides the user terminal 100 with display information according to the selected process (step S04).

The user terminal 100 displays the home screen of the payment application based on the display information received from the information processing device 10. For example, when it is determined in the process of step S03 that the processing load does not satisfy the predetermined condition, the user terminal 100 acquires the display information regarding the first screen G1 and the first screen based on the acquired display information. Display G1.

The information processing apparatus 10 provides information about the main image C1 and the sub image B1 as display information of the first screen G1. For example, the main image C1 on the first screen G1 displays a barcode or QR code (registered trademark) required for payment, and the sub image B1 displays icons of various applications related to the payment application. .. The various applications here include, in addition to the application provided by the business operator of the information processing apparatus 10, an application provided by the business operator affiliated with the payment system 1. Further, for example, the settlement process is performed by reading the bar code or QR code displayed on the main image C1 by the business terminal 200.

For example, the information processing apparatus 10 generates information related to a so-called one-time code such as a bar code or a QR code to be displayed on the main image C1 based on the information stored in the wallet information storage unit, and the generated information and the sub image B1 are used. Information about the icon to be displayed is provided to the user terminal 100 as display information.

Further, for example, when the information processing apparatus 10 determines that the processing load satisfies a predetermined condition in the processing of step S03, that is, when the number of access of the acquisition request is large and the processing load related to the acquisition request cannot be withstood, an error occurs. The code is provided to the user terminal 100 as display information on the second screen G2.

When the user terminal 100 receives an error code from the information processing apparatus 10, the user terminal 100 displays the second screen G2 in which the available functions (applications) are restricted as compared with the first screen G1. For example, the second screen G2 is a Web page that does not require access to the information processing device 10, and is, for example, a screen common to each user U.

That is, when displaying the second screen G2 on the user terminal 100, various back-end processes related to the generation of barcodes and QR codes by the information processing device 10 are not required, so that the processing load of the information processing device 10 can be suppressed. It is possible to prevent the server from going down.

In the example shown in FIG. 1, in the main image C2 of the second screen G2, instead of the barcode or QR code displayed in the main image C1 of the first screen G1, "the display is restricted because it is crowded. Some application icons are displayed with the words "Yes".

Further, the sub-image B2 of the second screen G2 displays a smaller number of icons than the sub-image B1 displayed on the first screen G1. For example, the sub-image B2 has a "coupon" and a "transaction". Application icons such as "History", "Payment Management", and "ATM Charge" are displayed.

As described above, in the information processing apparatus 10 according to the embodiment, the load status related to the payment service is specified, and when the specified load status satisfies a predetermined condition, the second screen is replaced with the display information of the first screen G1. The display information of the screen G2 is provided to the user terminal 100.

Therefore, in the information processing apparatus 10 according to the embodiment, it is possible to avoid the server down due to the acquisition request of the first screen G1, so that the service down of the payment service can be efficiently prevented.

[2-1. Configuration example of information processing device]
Next, a configuration example of the information processing apparatus 10 will be described with reference to FIG. FIG. 2 is a diagram showing a configuration example of the information processing apparatus 10 according to the embodiment. As shown in FIG. 2, the information processing apparatus 10 includes a communication unit 20, a storage unit 30, and a control unit 40.

The communication unit 20 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 20 is connected to the network N by wire or wirelessly, and transmits / receives information to / from the user terminal 100, the business terminal 200 (not shown here), the application server 300, and the like.

The application server 300 is, for example, a server that provides various applications in the payment system 1. Further, for example, the application server 300 is a server device that operates an application provided by a business operator who has a business alliance with the business operator of the information processing device 10. For example, such applications include various online shopping services and delivery services.

The storage unit 30 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. As shown in FIG. 2, the storage unit 30 has a wallet information storage unit 31 and a load status storage unit 32.

The wallet information storage unit 31 is a storage unit that stores the wallet information of each user U in the payment service. FIG. 3 is a diagram showing an example of information stored in the wallet information storage unit 31 according to the embodiment.

As shown in FIG. 3, for example, the wallet information storage unit 31 stores information of items such as “account ID”, “owner information”, and “account balance” in association with each other. The "account ID" indicates identification information for identifying the account. "Owner information" indicates information about the owner who owns the account, and for example, identification information for identifying the owner is stored. "Account balance" indicates the balance of the account.

FIG. 3 shows an example in which the information of the owner of the account identified by the account ID “AID # 1” is “user # 1” and the account balance is “7,800 yen”.

Returning to the description of FIG. 2, the load status storage unit 32 will be described. The load status storage unit 32 is a storage unit that stores the load status of each application server 300. FIG. 4 is a diagram showing an example of information stored in the load status storage unit 32 according to the embodiment.

As shown in FIG. 4, the load status storage unit 32 stores information of items such as “application ID” and “load status (%)” in association with each other. The "application ID" indicates identification information for identifying a function (application) that can be used in the payment service.

"Load status (%)" indicates the current load status of the application server 300 that provides the corresponding application. FIG. 4 shows an example in which the load status of the application server 300 identified by the application ID “APP # 1” is “30%”.

Returning to the description of FIG. 2, the control unit 40 will be described. The control unit 40 is a controller, and for example, various programs stored in a storage device inside the information processing device 10 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like have a RAM as a work area. It is realized by executing as. Further, the control unit 40 is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). As shown in FIG. 2, the control unit 40 according to the embodiment has a load status acquisition unit 41, a reception unit 42, a specific unit 43, a provision unit 44, and a payment processing unit 45, and will be described below. Realize or execute the functions and actions of information processing.

The load status acquisition unit 41 acquires load information regarding the current load status from each application server 300. For example, the load status acquisition unit 41 acquires load information from each application server 300 by inquiring about the current load status to each application server 300 at a predetermined cycle.

Further, the load status acquisition unit 41 updates the load status of each application server 300 stored in the load status storage unit 32 by using the load information received from each application server 300.

The reception unit 42 receives an acquisition request regarding the display information of the first screen G1 of the payment service displayed on the user terminal 100. For example, the user terminal 100 transmits an acquisition request regarding the display information of the first screen G1 to the information processing apparatus 10 when the payment application is started or when the screen transitions to the home screen, and the acquisition request transmitted from the user terminal 100. Accept. Further, the reception unit 42 passes the information regarding the acquisition request received from each user terminal 100 to the specific unit 43.

The specifying unit 43 identifies the load status related to the payment service. For example, the specific unit 43 specifies the load status for the acquisition request based on the information regarding the acquisition request received from the reception unit 42.

For example, the specifying unit 43 counts the number of accesses of the acquisition request and determines whether or not the counted number of accesses exceeds the upper limit value that can be processed by the information processing apparatus 10, thereby specifying the load status for the acquisition request. .. For example, the specific unit 43 passes information on the comparison result between the number of accesses and the upper limit value to the providing unit 44.

Further, the specifying unit 43 may specify the load status according to the number of accesses to the wallet information storage unit 31, in other words, the number of accesses to the information processing apparatus 10. For example, since the information to the wallet information storage unit 31 is updated by various payments using the payment application, access to the wallet information storage unit 31 occurs for each of the various payments. The various payments here include, for example, payment using a payment application, balance charge using a payment application, and the like. Further, for example, the wallet information storage unit 31 is also accessed by the user inquiring about the account balance or the usage report.

If the access to the wallet information storage unit 31 is concentrated, the processing load of the information processing apparatus 10 increases, and the server may go down. Therefore, the specifying unit 43 can more appropriately specify the load status by specifying the load status in consideration of not only the number of accesses of the acquisition request but also the number of accesses to the wallet information storage unit 31.

Further, the specifying unit 43 may specify, for example, the load status of the application server 300. For example, the specifying unit 43 specifies the load status of each application server 300 by referring to the load status stored in the load status storage unit 32.

For example, when the load status of each application server 300 exceeds a predetermined threshold value, the specific unit 43 notifies the providing unit 44 to limit the display of the icon related to the application provided by the application server 300. For example, the specific unit 43 may estimate the current load status from the history of the load status of each application server 300.

When the load status specified by the specific unit 43 satisfies a predetermined condition, the providing unit 44 limits the functions that can be used as compared with the first screen G1 instead of the display information of the first screen G1. The display information of the screen G2 is provided to the user terminal 100.

For example, when the processing load related to the acquisition request specified by the specific unit 43 is lower than the upper limit value, the providing unit 44 determines that the predetermined condition is not satisfied, generates the display information of the first screen G1, and generates the generated display. Information is provided to the user terminal 100.

For example, the providing unit 44 generates information regarding a barcode or a QR code necessary for payment by the payment application of the user terminal 100 as display information of the first screen G1. For example, the providing unit 44 refers to the wallet information storage unit 31 and generates information related to a barcode or QR code associated with information such as the account ID and account balance of the corresponding user U.

Further, for example, the providing unit 44 generates designated information for designating the display order of the application icons according to the usage frequency of the application for each user U, and provides the display information to the user terminal 100.

At this time, for example, the providing unit 44 may limit the display of the icon related to the application provided by the application server 300 when the load status of each application server 300 exceeds a predetermined threshold value.

That is, in a situation where the application server 300 may go down, the providing unit 44 suppresses access to the application server 300 by not displaying the icon of the corresponding application in advance. As a result, the operation of each application server 300 can be appropriately maintained. In this case, since the functions that can be used in the user terminal 100 are limited as compared with the first screen G1, the home screen displayed on the user terminal 100 is regarded as the second screen G2. be able to.

Further, the providing unit 44 determines that the predetermined condition is satisfied when the load status specified by the specific unit 43 exceeds the upper limit value, and compares it with the first screen G1 instead of the display information of the first screen G1. The display information of the second screen G2 that limits the functions that can be used is provided to the user terminal 100.

For example, the providing unit 44 provides a predetermined error code to the user terminal 100 as display information of the second screen G2. That is, in this case, the above-mentioned bar code and QR code generation processing and the like are omitted, and an error code with a light processing load is provided to the user terminal 100.

As a result, the processing load of the information processing apparatus 10 can be suppressed, so that the server of the information processing apparatus 10 can be prevented from going down. For example, the providing unit 44 does not need to notify all the user terminals 100 of the error code, and the first screen G1 of some user terminals 100 is within the range where the information processing apparatus 10 can withstand the load. Display information of may be provided. As a result, since the first screen G1 is displayed on some user terminals 100, it is possible to avoid the server down of the information processing device 10 while avoiding the functional limitation of some user terminals 100. can.

For example, in this case, the providing unit 44 may provide the error code only for the acquisition request received after the load status exceeds the upper limit value. Further, in this case, the providing unit 44 may select, for example, the user terminal 100 that provides the display information of the first screen G1 according to various information accompanying the acquisition request.

For example, the providing unit 44 may preferentially provide the display information of the first screen G1 when the location information of the user terminal 100 is in the store. That is, the first screen G1 may be preferentially displayed to the user U who is likely to make a payment immediately.

Further, for example, the display information of the first screen G1 may be preferentially provided according to the payment type of the store in which the user U is located. In this case, the providing unit 44 preferentially provides the display information of the first screen G1 to the user U of the store of the store scan method, in preference to the user U of the store of the user scan method. May be good.

The user scan method is a method of reading a two-dimensional code (for example, a QR code) installed in a store to make a payment, and the store scan method is a bar code or QR displayed on the user terminal 100. This is a method in which a code is read by a business terminal 200 to make a payment.

Further, the providing unit 44 may provide the display information of the second screen G2 whose functions are gradually restricted according to the load status to the user terminal 100, for example. In this case, for example, display information may be provided that enables frequently used functions associated with each user U of the user terminal 100 to be available on the second screen G2.

For example, the providing unit 44 provides display information regarding the application to be displayed on the second screen G2 for each user terminal 100 to each user terminal 100 instead of the above error code.

In this case, for example, the information processing apparatus 10 stores information on the frequency of use of the application of each user U in the storage unit 30, and the providing unit 44 refers to the information and displays it on the second screen G2. Display information about the application to be processed is provided to each user terminal 100.

As a result, since the icon of the frequently used application is displayed on each user terminal 100, the user U can use the frequently used application also on the second screen G2.

Further, in this case, the providing unit 44 uses, for example, a coupon function applicable to some user terminals 100 at the time of payment of the payment service according to the user information associated with the user terminal 100. It may be possible to provide the display information of the second screen G2 that enables it.

The user information here includes, for example, information on the position of the user U, information on the attributes of the user U, and the like. For example, if there is a coupon that can be used around the user U's current location (or the current store) based on the user U's location information, the user U's attributes, etc., the providing unit 44 uses the coupon function. The display information of the second screen G2 to be made available is provided, and when there is no applicable coupon, the display information of the second screen G2 with the coupon function restricted is provided.

That is, when the user U does not have a coupon that can be used, the providing unit 44 limits the coupon function in advance so that the user U can easily have a coupon that can be used depending on the display mode of the second screen. Can be grasped.

The payment processing unit 45 executes various payment processing in the payment system. For example, the payment processing unit 45 executes payment processing by moving electronic money between accounts based on the payment information received from the user terminal 100 or the business terminal 200. That is, the settlement processing unit 45 executes the settlement processing by updating various information of the wallet information storage unit 31 based on the settlement information. At this time, the payment processing unit 45 may adjust the payment amount according to whether or not the coupon function is used.

Further, the settlement processing unit 45 updates the information regarding the corresponding account balance of the wallet information storage unit 31, for example, when the account balance is charged by the user U.

[2-2. Configuration example of user equipment]
Next, a configuration example of the user terminal 100 will be described with reference to FIG. FIG. 5 is a diagram showing a configuration example of the user terminal 100 according to the embodiment. As shown in FIG. 5, the user terminal 100 according to the embodiment has a communication unit 110, a storage unit 120, and a control unit 130.

The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 110 is connected to the network N by wire or wirelessly, and transmits / receives information to / from the information processing apparatus 10 and the like.

The storage unit 120 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. As shown in FIG. 5, the storage unit 120 has a flag information storage unit 121.

The flag information storage unit 121 is a storage unit that stores flags related to the screen type of the second screen G2 when an error code is received from the information processing device 10. Here, an example of the screen type of the second screen G2 will be described with reference to FIG. FIG. 6 is a diagram showing an example of a screen type of the second screen G2 according to the embodiment.

As shown in FIG. 6, for example, the second screen G2 has two types of screens. For example, the second screen G2-1 is a screen with some functions restricted as shown in FIG. 1, and the second screen G2-2 is a screen obtained by further simplifying the second screen G2-1. Yes, for example, the use of all applications other than the required features is restricted.

For example, the flag information storage unit 121 stores a flag such as which screen of the second screen G2-1 or the second screen G2-2 is displayed when an error code is received from the information processing apparatus 10.

Returning to the description of FIG. 5, the control unit 130 will be described. The control unit 130 is a controller, and for example, various programs stored in a storage device inside the user terminal 100 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like have a RAM as a work area. It is realized by executing as. Further, the control unit 130 is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). As shown in FIG. 5, the control unit 130 according to the embodiment has an application execution unit 131, and realizes or executes an information processing function or operation described below.

The application execution unit 131 executes various processes related to the payment application. For example, when the payment application is activated, the application execution unit 131 makes an acquisition request regarding the display information of the first screen G1 to the information processing device 10, and the illustration is based on the display information received from the information processing device 10. The first screen G1 is displayed on the display unit.

Further, when the application execution unit 131 receives an error code from the information processing apparatus 10 instead of the display information of the first screen G1, the application execution unit 131 acquires the information regarding the second screen G2 and displays the second screen G2.

In this case, the application execution unit 131 refers to the flag information of the flag information storage unit 121, acquires the display information of either the second screen G2-1 or the second screen G2-2, and is based on the acquired display information. The second screen G2 is displayed. The flag information stored in the flag information storage unit 121 is updated at a predetermined cycle, for example, according to an instruction from the administrator of the information processing apparatus 10.

The information processing device 10 provides the above flag information to the user terminal 100 as display information related to the second screen G2 instead of the error code, and the application execution unit 131 receives the flag information received from the information processing device 10. The second screen G2 may be displayed according to the situation.

In this case, the information processing apparatus 10 may provide the flag information of either the second screen G2-1 or the second screen G2-2 depending on the load status. That is, as described above, the second screen G2-2 is a screen in which the functions that can be used are further limited as compared with the second screen G2-1. Therefore, the information processing apparatus 10 provides the flag information regarding the second screen G2-2 to the user terminal 100 when the load situation is tight, as compared with the case where the flag information of the second screen G2-2 is provided. If there is a margin, the flag information regarding the second screen G2-1 may be provided to the user terminal 100.

That is, the information processing apparatus 10 provides the display information of the second screen G2 whose functions are gradually restricted according to the load status. As a result, the user U can continue to use the appropriate function according to the current load status of the payment system.

[3. Processing flow]
Next, the processing procedure executed by the information processing apparatus 10 according to the embodiment will be described with reference to FIG. 7. FIG. 7 is a flowchart showing an example of the information processing processing procedure according to the embodiment. The processing procedure shown below is executed by the information processing apparatus 10.

As shown in FIG. 7, first, the information processing apparatus 10 receives an acquisition request regarding the display information of the first screen G1 from the user terminal 100 (step S101). Subsequently, the information processing apparatus 10 identifies the load status related to the acquisition request (step S102), and determines whether or not the specified load status satisfies a predetermined condition (step S103).

When the information processing apparatus 10 determines that the load status does not satisfy the predetermined condition (step S103; No), the information processing apparatus 10 provides the display information of the first screen G1 to the user terminal 100 (step S104), and ends the process. do.

Further, when the information processing apparatus 10 determines that the load condition satisfies a predetermined condition (step S103: Yes), the information processing apparatus 10 proceeds to the process of step S105 and displays the second screen G2 instead of the display information of the first screen G1. Provide information and end the process.

[4. Modification example]
By the way, in the above-described embodiment, the display information of the second screen G2 with some functions restricted is provided to the user terminal 100 according to the load status of the information processing device 10 and the application server 300 that provide the payment service. The case was explained.

However, the present invention is not limited to the above example. For example, the information processing apparatus 10 may provide the display information of the second screen G2 after specifying the load status regarding the display processing of the first screen G1 of the user terminal 100.

In this case, for example, the information processing apparatus 10 receives information on the specifications of the user terminal 100, the CPU, the usage rate of the RAM, and the like together with the acquisition request, and specifies the load status of the user terminal 100 based on the information.

Then, for example, the information processing apparatus 10 provides the display information of the first screen G1 when the user terminal 100 has a margin in the load status, and the first screen G1 when the load status does not have a margin. The display information of the second screen G2 is provided instead of the display information of.

As a result, the user terminal 100 can appropriately display the home screen of the payment application.

Further, the information processing apparatus 10 may specify, for example, a load status regarding a communication state with the user terminal 100, and provide display information of the second screen G2 according to the load status regarding the communication status.

In this case, for example, the information processing apparatus 10 specifies a load status related to a communication state according to a transmission / reception rate of data communication with the user terminal 100 and a band used. For example, the information processing apparatus 10 provides the display information of the second screen G2 instead of the display information of the first screen G1 when the load status regarding the communication state with the user terminal 100 satisfies a predetermined condition.

That is, in this case, the information processing apparatus 10 provides the display information of the second screen G2 when the data communication with the user terminal 100 takes time. As a result, the user terminal 100 can comfortably execute the payment application regardless of the communication status.

[5. effect〕
The information processing apparatus 10 according to the above-described embodiment has a reception unit 42 that receives an acquisition request regarding display information of the first screen G1 of the payment service displayed on the user terminal 100, and a specification that specifies a load status related to the payment service. When the load status specified by the unit 43 and the specific unit 43 satisfies a predetermined condition, the second screen is limited to the functions that can be used as compared with the first screen G1 instead of the display information of the first screen G1. It is provided with a providing unit 44 that provides the display information of G2 to the user terminal 100. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to avoid the server down, and it is possible to efficiently prevent the service down of the payment system 1.

The specifying unit 43 according to the above-described embodiment specifies the load status according to the number of accesses of the acquisition request, and the providing unit 44 displays the display information of the second screen G2 when the number of accesses exceeds a predetermined threshold value. Provided to the user terminal 100. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to avoid a service down of the payment system 1 due to an increase in acquisition requests.

The information processing device 10 according to the above-described embodiment includes a wallet information storage unit 31 that stores wallet information associated with the user terminal 100 on the payment service, and the providing unit 44 provides the wallet information storage unit 31 with respect to the wallet information storage unit 31. When the number of generated accesses exceeds a predetermined threshold value, the display information of the second screen G2 is provided to the user terminal. Therefore, since the information processing apparatus 10 according to the embodiment can appropriately specify the load status of the information processing apparatus 10, it is possible to appropriately avoid the service down of the payment system 1.

The providing unit 44 according to the above-described embodiment provides the user terminal 100 with the display information of the second screen G2 that limits the functions that require access to the wallet information storage unit 31 when the load condition satisfies a predetermined condition. do. Therefore, according to the information processing apparatus 10 according to the embodiment, the processing load related to the second screen G2 can be suppressed.

The specific unit 43 according to the above-described embodiment specifies the current load status of each of the functions available on the first screen G1, and the providing unit 44 limits the functions for which the current load status satisfies a predetermined condition. The display information of the screen G2 is provided to the user terminal 100. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to appropriately avoid the server down of the application server 300.

The providing unit 44 according to the above-described embodiment provides the display information of the second screen G2 whose functions are gradually restricted according to the load status. Therefore, according to the information processing apparatus 10, it is possible to continuously use an appropriate function according to the current load status of the payment system.

The providing unit 44 according to the above-described embodiment provides display information that enables the functions associated with each user U of the user terminal 100 to have a predetermined number or more of usage frequencies available on the second screen G2. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to suppress the processing load while providing the function used by the user U.

When the load condition satisfies a predetermined condition, the providing unit 44 according to the above-described embodiment provides the display information of the second screen G2 to some user terminals 100 according to the load condition, and other users. The display information of the first screen G1 is provided to the terminal 100. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to avoid the server down of the information processing apparatus 10 while avoiding the functional limitation of some user terminals 100.

The providing unit 44 according to the above-described embodiment is a part of the user terminals 100 that provide the display information of the second screen G2 according to the user information associated with the user terminal 100. Provides display information that enables the use of the coupon function applicable at the time of payment of the payment service. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to appropriately restrict the use of the coupon function.

The specifying unit 43 according to the above-described embodiment specifies the load status related to the display processing of the first screen G1 of the user terminal 100, and the providing unit 44 satisfies the predetermined condition for the load status related to the display processing of the first screen G1. In this case, the display information of the second screen G2 is provided. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to provide appropriate display information according to the processing load of the user terminal 100.

The specifying unit 43 according to the above-described embodiment specifies the load status regarding the communication status with the user terminal 100, and the providing unit 44 displays the second screen G2 when the load status regarding the communication status satisfies a predetermined condition. Provide information. Therefore, according to the information processing apparatus 10 according to the embodiment, it is possible to provide appropriate display information according to the communication status of the user terminal 100.

The information processing method according to the above-described embodiment is an information processing method executed by a computer, and is a reception process for receiving an acquisition request regarding display information on the first screen G1 of the payment service displayed on the user terminal 100, and a payment service. When the specific process for specifying the load status related to the above and the load status specified by the specific process satisfy the predetermined conditions, the information can be used in comparison with the first screen G1 instead of the display information on the first screen G1. It includes a providing process of providing the display information of the second screen G2 with limited functions to the user terminal 100. Therefore, according to the information processing method according to the embodiment, the server down can be avoided, and the service down of the payment system 1 can be efficiently prevented.

The information processing program according to the above-described embodiment includes a reception procedure for receiving an acquisition request regarding display information on the first screen G1 of the payment service displayed on the user terminal 100, and a specific procedure for specifying a load status related to the payment service. , When the load status specified by the specific procedure satisfies a predetermined condition, the display information of the second screen G2 which limits the functions that can be used as compared with the first screen G1 instead of the display information of the first screen G1. To the computer to execute the provision procedure for providing the user terminal 100. Therefore, according to the information processing program according to the embodiment, the server down can be avoided, and the service down of the payment system 1 can be efficiently prevented.

[6. Hardware configuration]
Further, the information processing apparatus 10 according to the above-described embodiment is realized by, for example, a computer 1000 having a configuration as shown in FIG. FIG. 8 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing apparatus 10 according to the embodiment. The computer 1000 has a CPU 1100, a RAM 1200, a ROM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each part. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, a program depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores a program executed by the CPU 1100, data used by such a program, and the like. The communication interface 1500 receives data from another device via the network (communication network) N and sends it to the CPU 1100, and transmits the data generated by the CPU 1100 to the other device via the network N.

The CPU 1100 is referred to as an output device such as a display or a printer, and an input device such as a keyboard or a mouse (in FIG. 8, the output device and the input device are collectively referred to as an “input / output device” via the input / output interface 1600. ) Is controlled. The CPU 1100 acquires data from the input device via the input / output interface 1600. Further, the CPU 1100 outputs the generated data to the output device via the input / output interface 1600.

The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable Disk), a magneto-optical recording medium such as MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. And so on.

For example, when the computer 1000 functions as the information processing apparatus 10 according to the embodiment, the CPU 1100 of the computer 1000 realizes the function of the control unit 130 by executing the program loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800, but as another example, these programs may be acquired from another device via the network N.

Although some of the embodiments of the present application have been described in detail with reference to the drawings, these are examples, and various modifications are made based on the knowledge of those skilled in the art, including the embodiments described in the disclosure column of the invention. It is possible to carry out the present invention in other modified forms.

[7. others〕
Further, among the processes described in the above-described embodiments and modifications, all or part of the processes described as being automatically performed can be manually performed, or are described as being manually performed. It is also possible to automatically perform all or part of the processed processing by a known method. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the information shown in the figure.

Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of them may be functionally or physically distributed / physically in any unit according to various loads and usage conditions. Can be integrated and configured.

Further, the above-described embodiments and modifications can be appropriately combined as long as the processing contents do not contradict each other.

Further, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the load status acquisition unit 41 can be read as a load status acquisition means or a load status acquisition circuit.

1 Payment system 10 Information processing device 31 Wallet information storage unit 32 Load status storage unit 41 Load status acquisition unit 42 Reception department 43 Specific department 44 Providing department 45 Payment processing unit 100 User terminal 121 Flag information storage unit 131 App execution unit 200 Business Person terminal 300 Application server G1 1st screen G2 2nd screen

Claims (14)

A reception unit that accepts acquisition requests regarding the information displayed on the first screen of the payment service displayed on the user terminal, and
A specific part that identifies the load status related to the payment service,
When the load condition specified by the specific unit satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. A provider that provides display information to the user terminal ,
With a wallet information storage unit that stores wallet information associated with the user terminal on the payment service
Equipped with
The providing part
When the number of accesses generated to the wallet information storage unit exceeds a predetermined threshold value, the display information on the second screen is provided to the user terminal.
An information processing device characterized by. A reception unit that accepts acquisition requests regarding the information displayed on the first screen of the payment service displayed on the user terminal, and
A specific part that identifies the load status related to the payment service,
When the load condition specified by the specific unit satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. With a provider that provides display information to the user terminal
Equipped with
The providing part
When the load condition satisfies a predetermined condition, the display information of the second screen is provided to some of the user terminals according to the load condition, and the display information of the first screen is provided to the other user terminals. Providing display information
An information processing device characterized by. The specific part is
The load status is specified according to the number of accesses of the acquisition request, and the load status is specified.
The providing part
The information processing apparatus according to claim 1 or 2 , wherein when the number of accesses exceeds a predetermined threshold value, the display information on the second screen is provided to the user terminal. The providing part
The claim is characterized in that when the load condition satisfies a predetermined condition, the display information of the second screen with the restricted functions requiring access to the wallet information storage unit is provided to the user terminal. The information processing apparatus according to 1 . The specific part is
Identify the current load status of each of the functions available on the first screen.
The providing part
The information according to any one of claims 1 to 4, wherein the display information on the second screen, wherein the current load condition satisfies a predetermined condition, is provided to the user terminal. Processing equipment. The providing part
The information processing apparatus according to any one of claims 1 to 5, wherein the display information of the second screen whose functions are gradually restricted according to the load condition is provided. The providing part
Any of claims 1 to 6, wherein the display information is provided so that the function associated with each user of the user terminal has a predetermined number or more of the functions can be used on the second screen. The information processing device described in one. The providing part
Among the user terminals that provide the display information on the second screen, it is applied to some of the user terminals at the time of payment of the payment service according to the user information associated with the user terminal. The information processing apparatus according to claim 2 , wherein the display information of the second screen that enables the use of a possible coupon function is provided. The specific part is
The load situation regarding the display processing of the first screen of the user terminal is specified, and the load status is specified.
The providing part
The information processing according to any one of claims 1 to 8, wherein the display information of the second screen is provided when the load condition related to the display process of the first screen satisfies a predetermined condition. Device. The specific part is
Identify the load status regarding the communication status with the user terminal,
The providing part
The information processing apparatus according to any one of claims 1 to 9, wherein the display information on the second screen is provided when the load condition relating to the communication state satisfies a predetermined condition. It is an information processing method executed by a computer.
The reception process that accepts acquisition requests regarding the display information on the first screen of the payment service displayed on the user terminal, and
A specific process for identifying the load status related to the payment service, and
When the load condition specified by the specific step satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. Including the providing process of providing the display information to the user terminal,
The providing process is
When the number of accesses generated to the wallet information storage unit that stores the wallet information associated with the user terminal on the payment service exceeds a predetermined threshold value, the display information on the second screen is used. To provide to the person terminal
An information processing method characterized by. The reception procedure for accepting acquisition requests regarding the information displayed on the first screen of the payment service displayed on the user terminal, and
A specific procedure for identifying the load status related to the payment service, and
When the load condition specified by the specific procedure satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. Have the computer execute the procedure for providing the display information to the user terminal .
The above-mentioned provision procedure
When the number of accesses generated to the wallet information storage unit that stores the wallet information associated with the user terminal on the payment service exceeds a predetermined threshold value, the display information on the second screen is used. To provide to the person terminal
An information processing program featuring. It is an information processing method executed by a computer.
The reception process that accepts acquisition requests regarding the display information on the first screen of the payment service displayed on the user terminal, and
A specific process for identifying the load status related to the payment service, and
When the load condition specified by the specific step satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. With the providing process of providing display information to the user terminal
Including
The providing process is
When the load condition satisfies a predetermined condition, the display information of the second screen is provided to some of the user terminals according to the load condition, and the display information of the first screen is provided to the other user terminals. Providing display information
An information processing method characterized by. The reception procedure for accepting acquisition requests regarding the information displayed on the first screen of the payment service displayed on the user terminal, and
A specific procedure for identifying the load status related to the payment service, and
When the load condition specified by the specific procedure satisfies a predetermined condition, the function of the second screen is limited as compared with the first screen, instead of the display information of the first screen. Providing procedure for providing display information to the user terminal
Let the computer run
The above-mentioned provision procedure
When the load condition satisfies a predetermined condition, the display information of the second screen is provided to some of the user terminals according to the load condition, and the display information of the first screen is provided to the other user terminals. Providing display information
An information processing program featuring.

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