JP7038034B2 - Safety confirmation system - Google Patents

Description

The present invention relates to a safety confirmation system using an ATM (automated teller machine) of a financial institution.

In the event of a large-scale disaster, messages from mobile carriers and telephone lines are used (Patent Document 1). However, in the case of mobile radio wave stoppage, power outage, or telephone line congestion, it may not always be possible to confirm the safety when necessary.

Patent No. 5679401

The known conventional techniques have the following problems to be solved.
Networks for controlling automated teller machines at financial institutions are extremely reliable. Moreover, it is possible to communicate over a wide area and is suitable for contacting relatives far from the disaster area. However, considering security etc., we want to minimize the part that modifies the existing system. At the same time, it is desired that it be as easy to use as possible. An object of the present invention is to solve the above problems.

The following configurations are means for solving the above-mentioned problems, respectively.

<Structure 1>
Installed in automated teller machines used for deposit and savings transactions of financial institutions
A mode selection means to switch the operation screen to the safety confirmation mode,
In the safety confirmation mode, the safety notification receiving means that accepts the input of the data that identifies the user of the safety notification, the transmitted message, and the data that identifies the recipient of the message and stores them in the storage device on the operation screen.
A safety confirmation system including a safety notification display means for reading and displaying a corresponding transmitted message from a storage device when data for identifying a receiver is input on an operation screen.

<Structure 2>
It is installed in a server that remotely controls an automated teller machine used for deposit and savings transactions of financial institutions.
Mode selection means to switch the operation screen of the automated teller machine to the safety confirmation mode,
In the safety confirmation mode, the safety notification receiving means that accepts the input of the data that identifies the user of the safety notification, the transmitted message, and the data that identifies the recipient of the message and stores them in the storage device on the operation screen.
It is characterized by having a safety notification display means for reading and displaying the corresponding transmission message from the storage device when data identifying the destination user is input on the operation screen of the destination automatic teller machine. Safety confirmation system.

<Structure 3>
The safety confirmation system according to the configuration 1 or 2, wherein the safety notification receiving means receives a recipient's e-mail address and sends a transmission message to the corresponding address.

<Structure 4>
The safety confirmation system according to the configuration 1 or 2, wherein the above-mentioned safety notification receiving means reads an account number from a bank card and automatically generates data for identifying a user.

<Structure 5>
The safety notification receiving means according to the configuration 1 or 2, wherein the safety notification receiving means receives the safety notification by operating the terminal device of the operator of the monitoring center in response to the request of the user.

<Structure 6>
The safety confirmation system according to the configuration 1 or 2, wherein the safety notification receiving means reads a message created by a user's terminal device and includes the message in a transmitted message.

<Structure 7>
The above-mentioned safety notification receiving means or safety notification displaying means is characterized in that the operation screen in the safety confirmation mode is displayed on the display unit of the user's or receiver's mobile terminal device by communicating with the user's mobile terminal device. The safety confirmation system according to the configuration 1 or 2.

<Structure 8>
In the above-mentioned safety notification receiving means and safety notification displaying means, when the user is operating one of the ATMs and the receiver is operating any of the other ATMs, a call is made by the ATM's teller machine, or The safety confirmation system according to the configuration 1 or 2, wherein the communication control for making a videophone call is performed by an ATM transmitter, a camera, and a display unit.

<Structure 9>
In the event of a disaster, the server that remotely controls the automated teller machine used for deposit and savings transactions of financial institutions or the storage device installed in the monitoring center is associated with user data including the user's deposit account data. A destination registration database is stored for registering multiple destination data that specify the destination to which the user wants to send a safety notification in advance before a disaster occurs.
In the safety notification transmission mode, the safety confirmation is characterized in that a transmission button for transmitting the safety notification to the above-mentioned registered multiple destinations is displayed on the operation screen of the automated teller machine simply by pressing the user. system.
In the destination data, the method of transmitting the safety notification for each destination by the address of the destination of the safety notification, the name of the financial institution (bank name), the deposit account number, the e-mail address or the telephone number is separately registered .

<Structure 10>
The safety confirmation system according to the configuration 9, wherein a message to be sent can be registered in advance in the destination registration database together with the destination data.

<Structure 11>
A computer program that causes an automated teller machine or a computer of a server that remotely controls an automated teller machine to function as the means according to any one of configurations 1 to 10.

<Structure 12>
A computer-readable recording medium on which the computer program according to configuration 11 is recorded.

<Effect of Configuration 1>
The network used for data communication of automated teller machines of financial institutions is capable of wide-area communication and is extremely reliable. In addition, financial institutions will work to maintain the functions of local ATMs in order to withdraw cash from disaster victims in the event of a disaster. If this ATM can be used to confirm the safety of the victims, it will be possible to reliably contact family members in the distance.
<Effect of configuration 2>
If the application module for message reception and transmission control is built in the server side that can remotely control the automated teller machine, it is possible to control the safety confirmation message transmission of all the automated teller machines under control.
<Effect of configuration 3>
The destination user can receive the message on the smartphone via the ATM network. Messages can be received without the recipient having to operate the ATM.
<Effect of configuration 4>
When a user inputs a message into an ATM, if a bank card is inserted into the ATM, the user name and the like can be automatically input. A safety confirmation message can be sent at the same time as the withdrawal process of deposits and savings.
<Effect of configuration 5>
A user who has difficulty in inputting a message can call an ATM monitoring center to receive support for sending a message.
<Effect of configuration 6>
The user can prepare a message in advance with a terminal device such as a smartphone, load it into an ATM, and use the ATM network to perform a safety confirmation operation.
<Effect of configuration 7>
A safety confirmation message can be sent and received by connecting to an ATM by proximity communication and operating a mobile terminal device of a user or a receiver.
<Effect of configuration 8>
You can also confirm your safety by voice or videophone.
<Effect of configuration 9>
If the destination is registered in the storage device of the server in advance, the victim can omit the operation for specifying the destination. A server that monitors an automated teller machine can store and utilize data that is separate from the financial system.
<Effect of configuration 10>
If it is a standard message, you can register it in advance and notify the safety with a simple operation.

It is a network configuration explanatory diagram of the system of this invention. It is explanatory drawing of an example of a transmission / reception message. It is explanatory drawing (1) of the message transmission operation. It is explanatory drawing (2) of the message transmission operation. It is explanatory drawing (3) of the message transmission operation. It is a process explanatory diagram (1) of the side which receives a message. It is a process explanatory diagram (2) of the side which receives a message. It is a process explanatory diagram (3) of the side which receives a message. It is explanatory drawing of mail transmission processing of the message of Example 2. FIG. It is explanatory drawing of the destination registration screen example of Example 3. FIG.

ATMs (automated teller machines) of financial institutions are highly reliable due to the duplication of lines, and many of them can secure electric power with private power generation equipment. Moreover, many are installed in highly convenient places and places with high population density around railway stations.

In the present invention, utilizing the location environment of such an automated teller machine, the automated teller machine is utilized as a means of communication for confirming the safety of victims and non-disaster victims (family members, acquaintances, etc.) in the event of a large-scale disaster.

In addition, cash may be robbed from the automated teller machines in the disaster area, but if the automated teller machines are released for safety confirmation in the disaster area, a crime prevention effect can be expected due to the increase in users.

Many existing automated teller machines are connected to the monitoring center via a network and are constantly monitored for the support and crime prevention of their users. The monitoring center also monitors the automated teller machines of multiple financial institutions at once. In addition, the monitoring center can exchange information with other monitoring centers through the network.

The present invention makes it possible to easily send and receive safety confirmation messages by effectively utilizing the functions of this monitoring center. Hereinafter, embodiments of the present invention will be described in detail for each example.

FIG. 1 is an explanatory diagram of a network configuration of the system of the present invention.
In the present invention, the safety confirmation management server 12 is provided in order to relay and control the transfer of the safety confirmation message. The safety confirmation management server 12 is connected to the A monitoring center 20 and the B monitoring center 22 via a network.

Further, the safety confirmation management server 12 is also connected to the other bank management server 14 and the mobile network management server 16 via the network 18. The safety confirmation management server 12 receives a request for transmission of a safety confirmation message by the automated teller machine, and uses the other bank management server 14 and the mobile network management server 16 through the network 18 to perform communication using various media over a wide area. enable.

The A monitoring center 20 and the B monitoring center 22 are provided to independently manage a group of automated teller machines of different financial institutions. They are managed by the A operator 26 and the B operator 28, and can remotely control the automatic teller machine to support the user's deposit / savings deposit / withdrawal operation.

That is, the A monitoring center 20 manages the A automatic teller machine 32 via the network 18. The B monitoring center 22 manages the B automated teller machine 34 of a financial institution via the network 18.

Further, the B monitoring center 22 also collectively manages the automated teller machines of other financial institutions via the network 18. Each monitoring center manages a large number of automated teller machines and can be remotely controlled as needed, but in this drawing only one or several are shown, respectively. In the following embodiment, the message transmission between the A automated teller machine 32 and the B automated teller machine 34 will be illustrated and described.

According to the system of the present invention, the user can send a safety confirmation message using any one of these automated teller machines, for example, the A automated teller machine 32. This message can be displayed through the network, for example, using an automated teller machine of a financial institution designated by the user, for example, B automated teller machine 34.

Therefore, by using this system, users in the disaster area can surely deliver a safety confirmation message to family members and friends living in remote areas. In the following description, an example of transmitting a message from the A automated teller machine 32 to the B automated teller machine 34 will be shown, but the automated teller machine managed by the other bank management server 14 or the mobile phone via the safety confirmation management server 12. It is also possible to transmit to the mobile terminal device 17 managed by the network management server 16.

In order to realize the functions of this system, for example, the mode selection means 50, the safety notification receiving means 52, and the safety notification displaying means 54 are transmitted to the safety confirmation management server 12, the A monitoring center 20 or the B monitoring center 22. The means 56 is provided. These are computer program modules newly added to make the automated teller machine execute message transmission / reception processing.

Incorporating these modules into all automated teller machines is cumbersome. Therefore, it is advisable to provide the automated teller machine at the A monitoring center 20 or the B monitoring center 22 that manages the automated teller machine to remotely control the automated teller machine. Alternatively, when the safety confirmation management server 12 receives a request for message transmission through the A monitoring center 20, the B monitoring center 22, or the like, the corresponding automatic teller machine is remotely controlled to perform message transmission / reception processing. good.

The mode selection means 50 has a function of remotely controlling the automatic teller machine to switch the operation screen to the safety confirmation mode. In the disaster area, for example, when a disaster occurs, the A operator 26 of the A monitoring center 20 performs a remote control process to change the operation screen of the automated teller machine. The safety confirmation management server 12 may automatically change the operation screen of the automated teller machine. As a result, in the automated teller machine in the disaster area, the user can always use the automated teller machine to send a safety confirmation message.

In the safety confirmation mode, the safety notification receiving means 52 accepts the input of the data for identifying the user of the safety notification, the transmitted message, and the data for identifying the destination of the message on the operation screen, for example, the A monitoring center 20. It has a function to store in the storage device of. The stored data is transmitted to the destination by the message transmitting means 56. The transmitted data is, for example, transmitted to the B monitoring center 22 that manages the B automatic trading device 34 and stored in the storage device.

The safety notification display means 54 in the B monitoring center 22 remotely controls the B automatic transaction device 34, and when data for identifying a transmission partner is input by operating the operation screen of the B automatic transaction device 34, the corresponding data (corresponding data from the storage device). It has a function to read and display the transmitted message). The safety confirmation server 12 may execute all the processes of the A monitoring center 20 and the B monitoring center 22.

An example of a transmitted / received message will be described with reference to FIG.
In the figure, it is assumed that the A automated teller machine 32 managed by the A monitoring center 20 is installed in the disaster area. The user in the disaster area uses the A automatic teller machine 32 to display the operation screen 36 and perform a message transmission operation for confirming the safety.

On the operation screen 36, a message input screen 38, a kana keyboard 42, a correction button 40, and a designation button 44 are displayed. The user composes a message using the kana keyboard 42.

In the case of existing automatic teller machines of financial institutions, there are many keyboards used for remittance processing, etc. that can only input katakana. Therefore, this figure shows an example of inputting the full message in katakana.

In the following example, the function of the deposit / savings deposit / withdrawal system of the existing financial institution is used as it is so that the safety confirmation message can be sent and received without major changes. However, it goes without saying that any system that can input Chinese characters can input messages mixed with Chinese characters.

The correction button 40 is for correcting the input message, for example, character by character. When the input of the message is completed, the designation button 44 is pressed to end the message transmission operation. The method of designating the transmission partner will be described with reference to the drawings of FIG. 3 and below.

In the example of FIG. 2, the destination user can receive the message by using the B automated teller machine 34 managed by the B monitoring center 22. Specifically, the message is as shown on the message display screen 46 in the figure. The input person is the sender of the message. The procedure for sending and receiving such a message will be described in more detail with reference to the following drawings.

3 to 5 are explanatory views of a message transmission operation.
The message transmission procedure of the system of the present invention will be described. Normally, when a user stands in front of the A automatic teller machine 32 (FIG. 2), a transaction selection screen as shown in FIG. 3 (a) is automatically displayed.

Here, it is assumed that a disaster has occurred in the area where the A automatic teller machine 32 is installed. At this time, the A operator 26 of the A monitoring center 20 shown in FIG. 1 switches the A automatic trading device 32 to a mode for accepting a safety confirmation message by remote control.

As a result, the initial screen as shown in FIG. 3B is displayed on the operation screen of the A automated teller machine 32. When the safety confirmation selection button 58 on this screen is pressed, the safety confirmation message can be sent. The user can send a message for confirming safety at the same time as deposit / withdrawal processing of deposits and savings, or instead of deposit / withdrawal processing.

On the screen shown in FIG. 3 (c) below, one of sending a message, using a videophone, and using an Internet call can be selected. When a trouble occurs during the operation of the A automatic teller machine 32 in the normal deposit / withdrawal processing, the user can talk with the A operator 26 using the provided telephone.

Almost all existing automated teller machines are equipped with these phones. If this is used, the telephones of the A automated teller machine 32 and the B automated teller machine 34 are connected via the A monitoring center 20 and the B monitoring center 22, and the A automated teller machine 32 and the B automated teller machine 34 are used. It is possible to talk between people.

In FIG. 3 (c), this is expressed as an Internet call. If you transfer the image taken by the camera to the user at the same time, it becomes a videophone. Here, first, the case where the message transmission / reception selection button 60 is pressed will be described.

When the user of the A automatic teller machine 32 presses the message transmission / reception selection button 60, a message asking the user to insert the card is displayed as shown in FIG. 3 (d). When the user inserts a bank card (not shown) into the A automatic teller machine 32, a screen prompting the user to enter the password is displayed as shown in the figure.

As the screen shown in FIG. 3D, the screen used for the existing authentication process can be used as it is. In addition, the user may not have a bank card. In this case, the server operator or the like may specify the account number automatically or automatically by asking for the input of the name and telephone number for identity verification.

Next, as shown in Fig. 4 (a), a guide is displayed to the user asking them to wait for a while. This screen is displayed while preparing to send a message.

Next, the screen of FIG. 4B is displayed and the destination financial institution is selected. As this screen, the screen used for remittance processing and the like can be used as it is. When any financial institution is selected, the screen shown in FIG. 4 (c) is displayed.

From this screen, it is possible to input the name of the transmission destination, that is, the user of the transmission destination using katakana. Since there is a possibility that the sender cannot be identified only by the name of the financial institution and the name of the depositor, the telephone number is requested to be input on the screen of FIG. 4 (d) below.

Note that FIGS. 4 (b) to 4 (d) show an example of an operation for inputting information for specifying a transmission partner. For example, if you know the account number of the recipient, you can enter it to more reliably identify the recipient.

Further, in this embodiment, a message is input from the A automatic transaction device 32, and the message can be read by using the B automatic transaction device 34. However, for example, as shown in the drawing of FIG. 1, if the message can be transmitted to the mobile terminal 17 of the transmission partner, it is not necessary to use the B automated teller machine 34.

For example, when the telephone number of the mobile phone of the transmission partner is input using the screen of FIG. 4 (d), the message can be transferred to the mobile phone by SMS.

Further, if the e-mail address can be input on the screen of FIG. 4 (d), the message can be sent by e-mail to the mobile terminal or the computer.

That is, the operations from FIGS. 4 (b) to 4 (d) are for specifying a message transmission partner and selecting a message transmission method, and various modifications are possible. This will be described below with reference to FIG.

FIG. 5A is a message input screen. As described above, the message input screen 38, the kana keyboard 42, the correction button 40, and the designation button 44 are displayed here. Operate the kana keyboard 42 to input a message on the message input screen 38, and press the designated button 44 to confirm the content of the message.

In FIG. 5B, a message saying "Please wait for a while" is displayed. FIG. 5C is an operation screen for returning the bank card to the user after the transaction is completed. Have the user receive the card and usage statement and finish the process. In addition, it is preferable that, for example, the transmitted message is printed as it is on this usage statement. The existing transaction screens can be used as they are for these screens.

6 to 8 are processing explanatory diagrams on the side receiving the message.
FIG. 6A is a screen that is automatically displayed when the user stands in front of the B automated teller machine 34. Here, as shown in FIG. 6B, the user is urged to insert the bank card. Subsequently, as shown in FIG. 6 (c), the user is prompted to enter the personal identification number. In FIG. 6D, a time waiting display for terminating the authentication process is displayed.

The processing up to this point is the same as the authentication processing for ordinary deposit and savings transactions.
Here, the safety notification display means 54 of the B automated teller machine 34 reads the received remittance processing message and detects that a message has been transmitted to the user. The safety confirmation message is stored in the storage device of the B monitoring center 22 together with the account information of the corresponding user of this bank.

By remote control of the B monitoring center 22, as shown in (a) of FIG. 7, a guidance display is displayed to the user saying "There is a message we have in your possession". When the user presses the confirmation button 62, the screen of FIG. 7B is displayed.

On this screen, the name of the bank that received the message, the name of the store where the A automated teller machine 32 is installed, and the like are displayed. In addition, the name of the victim who entered the message is also displayed. And below that, the message you received is displayed.

If the user only needs to read this message, press the confirmation button 66. Then, this completes the message reception process. On the other hand, if you want to reply to this message, press the reply button 64. Then, the screen shown in FIG. 7 (c) is displayed.

The screen of FIG. 7 (c) is exactly the same as the screen used when the victim sent the message. Using this, the user can reply to the victim. Then, when the designated button 44 is pressed on the screen of FIG. 7 (c), this message is replied to the sender.

After that, the screen of FIG. 7 (d) is displayed. Then, the screen of FIG. 8A is continuously displayed. This is the screen that is displayed after checking the balance of ordinary deposits and savings. If you want to continue deposit / withdrawal transactions, press either button. When the end button 68 is pressed to end the process, the screen of FIG. 8B is displayed. That is, the card inserted in the B automatic teller machine 34 is returned to the user, the screen of FIG. 8C is displayed, and the process is completed.

(send e-mail)
FIG. 9 is an explanatory diagram of a process of transmitting a message by e-mail.
A message transmission method using the wide area network shown in FIG. 1 will be described. This embodiment is a process in the case where mail cannot be transmitted by the mobile terminal device in the disaster area, or the victim does not have the mobile terminal device and the receiving side can receive the mail by the mobile terminal device or the personal computer. At this time, the automatic teller machine accepts the input of the transmitted message, and the message forwarding control means 70 of the safety confirmation management server 12 transmits the message to the mobile terminal 17 through the network 18.

In the first embodiment, an example in which the mode selection means 50, the safety notification receiving means 52, and the like are provided in the A monitoring center 20 and the B monitoring center 22 has been described, but if these are provided in the safety confirmation management server 12, the safety is provided. The confirmation management server 12 can automatically remotely control the automated teller machine through a large number of monitoring centers such as the A monitoring center 20 and the B monitoring center 22.

As shown in FIG. 9, by the operation as described in FIGS. 4 (c) and 4 (d), the e-mail address of the destination user is received together with the transmitted message and stored in the storage device of the safety confirmation management server 12. .. That is, the safety confirmation management server 12 monitors the operation of accepting the input of the transmission message through the deposit / savings transaction screen in the safety confirmation mode.

When the transmission message and the destination email address are input, the safety confirmation management server 12 acquires the data from the automatic teller machine. After that, a comment indicating that the transmitted message has been accepted may be displayed on the operation screen of the automated teller machine to return the transaction operation to the initial state.

On the other hand, for example, when the safety confirmation button is pressed on the transaction selection screen, the safety confirmation processing application on the safety confirmation management server 12 side may be started in the cloud. This would be possible if the automated teller machines could be controlled remotely. In the present invention, even when the automatic teller machine executes the application stored in the safety confirmation management server 12, the safety confirmation management server 12 remotely controls the automatic teller machine.

The safety confirmation processing application displays the input acceptance screen of the sent message and the destination e-mail address, and when the input is received, the operation screen of the automatic teller machine is returned to the initial state. The safety confirmation processing application can be operated separately from the telegram creation processing for financial transactions, and can input a message mixed with normal Chinese characters.

(Proximity communication)
It is also possible to input a transmission message from the victim's mobile terminal device to the automated teller machine by proximity communication such as Bluetooth (registered trademark), Wi-Fi, or a two-dimensional bar code. Also in this case, the transmission message and the destination e-mail address can be received by the application that can control the operation on the safety confirmation management server 12 or the A monitoring center 20 side.

This makes it possible to input a message mixed with Chinese characters that cannot be input in the financial system. Further, the message input operation screen may be displayed on the user's terminal device by proximity communication.

(Voice communication)
Conventionally, it has been possible to make a direct call with the operator of the monitoring server using the communication device attached to the automated teller machine. As described above, if a voice channel is secured between the A monitoring center 20 and the B monitoring center 22, a direct call can be made using the communication devices of the A automatic teller machine 32 and the B automatic teller machine 34. Similarly for a videophone, a video channel may be secured between the A monitoring center 20 and the B monitoring center 22.

In addition, the operator of the monitoring center can assist the user who has difficulty in inputting a message. The automatic teller machine may be operated remotely, but if the monitoring center is provided with the safety notification receiving means 52, the operator can directly perform the data input operation.

(Bulletin board)
It is advisable to provide a bulletin board for registering the comments of the victims, for example, data such as "Taro evacuating to **" on the safety confirmation management server 12 or the A monitoring center 20. Other victims and acquaintances in remote areas can search the bulletin board by searching for the name of the financial institution, the name of the victim, or the account code. The access method in that case is as described with reference to FIG.

FIG. 10 is an explanatory diagram of a destination registration screen example of the third embodiment.
In this embodiment, the information of the destination to be notified of the safety in the event of a disaster can be registered in advance before the disaster occurs. This information transmission destination data 84 is stored as a destination registration database 80 in relation to the user data 82 such as the user's deposit account data in a storage device such as the safety confirmation management server 12 or the A monitoring center 20. It is good to keep it.

In the embodiment of the figure, when the user operates the destination registration screen 71 to request the registration of the destination, the user data 82 and the destination data 84 are displayed on the safety confirmation management server 12 from the A automated teller machine 32. Is sent. The safety confirmation management server 12 takes over the control of the A automatic transaction device 32 from the A monitoring center 20 when the A automatic transaction device 32 enters the transmission mode of the safety confirmation message.

The user may register a plurality of destination data 84 in the destination registration database 80. At this time, press the button 76 displayed as "Register another destination". After registering all the destinations, press the button 78 displayed as "Registration completed". This allows, for example, to register both relatives and workplaces.

That is, as the destination data 84, as shown in the figure, the destination address, the transaction financial institution name (bank name), and the deposit account number are input. Further, if necessary, an e-mail address, a telephone number, or the like can be input.

In this way, the victim does not need to specify the destination when operating the automated teller machine to report the safety. There is no need to input a message if only the preset fixed phrase 72 as shown in the figure is used. The additional sentence 74 can also be freely entered in advance in the blank of the figure. In the example shown in the figure, SMS is used, so the number of characters is limited. You can send regular emails without any restrictions.

In this way, the transmission method can be selected separately for each destination. It would be nice to be able to choose a method such as voice message by phone or e-mail. In this way, if the transmission message and the transmission method are selected for each destination, it is only necessary to select the destination when the safety notification is to be sent.

When there is only one destination, the destination is automatically displayed on the operation screen to check the operation, and the user only has to press the send button. If there are multiple recipients, it would be nice to be able to select the destination.

The operation screen for transmitting a message may be the same as that already described with reference to FIG. In particular, the server that monitors the automated teller machine and the management server that is connected to these servers via a network can store unique data that is separate from the financial system. Therefore, a system with good operability and a high degree of freedom can be constructed.

It is not always easy to enter the telephone number of the safety notification destination in the turmoil of a disaster. Sometimes I can't remember my mobile phone number right away. In addition, when there are many users of automated teller machines, we want to shorten the operation time for each user as much as possible.

Furthermore, when there are multiple destinations, the contact method may be different for each destination, such as telephone or email, which also causes a long operation time. It is possible to operate the button 76 shown in FIG. 10 to input different destinations, and finally operate the button 78 to register all the input destinations. A system for registering a destination in advance can further enhance the convenience of the present invention.

12 Safety confirmation management server 14 Other bank management server 16 Mobile network management server 17 Mobile terminal device 18 Network 20 A monitoring center 22 B Monitoring center 26 A operator 28 B operator 32 A automatic teller machine 34 B automatic teller machine 36 Operation screen 38 Message Input screen 40 Correction button 42 Kana keyboard 44 Designation button 46 Message display screen 50 Mode selection means 52 Safety notification reception means 54 Safety notification display means 56 Transmission means 58 Safety confirmation selection button 60 Message transmission / reception selection button 62 Confirmation button 64 Reply button 66 Confirmation Button 68 End button 70 Message transfer control means 71 Destination registration screen 72 Fixed phrase 74 Additional text 76 Another destination registration button 78 Registration completion button 80 Destination registration database 82 User data 84 Destination data

Claims (2)

In the event of a disaster, the server that remotely controls the automated teller machine used for deposit and savings transactions of financial institutions or the storage device installed in the monitoring center is associated with user data including the user's deposit account data. A destination registration database is stored for registering multiple destination data that specify the destination to which the user wants to send a safety notification in advance before a disaster occurs.
In the safety notification transmission mode, the safety confirmation is characterized in that a transmission button for transmitting the safety notification to the above-mentioned registered multiple destinations is displayed on the operation screen of the automated teller machine simply by pressing the user. system. In the destination data, the method of sending the safety notification for each destination by the address of the destination of the safety notification, the name of the financial institution (bank name), the deposit account number, the e-mail address or the telephone number shall be registered separately. The safety confirmation system according to claim 1 .

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