JP7018369B2 - Cash center system - Google Patents

Cash center system Download PDF

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JP7018369B2
JP7018369B2 JP2018149011A JP2018149011A JP7018369B2 JP 7018369 B2 JP7018369 B2 JP 7018369B2 JP 2018149011 A JP2018149011 A JP 2018149011A JP 2018149011 A JP2018149011 A JP 2018149011A JP 7018369 B2 JP7018369 B2 JP 7018369B2
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cash
withdrawal
denomination
cash processing
bank branch
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JP2020024591A (en
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文男 柴田
章 前田
登 高村
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Hitachi Channel Solutions Corp
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20Controlling or monitoring the operation of devices; Data handling
    • G07D11/22Means for sensing or detection
    • G07D11/23Means for sensing or detection for sensing the quantity of valuable papers in containers
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/10Mechanical details
    • G07D11/12Containers for valuable papers
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20Controlling or monitoring the operation of devices; Data handling
    • G07D11/30Tracking or tracing valuable papers or cassettes
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20Controlling or monitoring the operation of devices; Data handling
    • G07D11/32Record keeping
    • G07D11/34Monitoring the contents of devices, e.g. the number of stored valuable papers
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/50Sorting or counting valuable papers
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/203Dispensing operations within ATMs

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Description

本発明はキャッシュセンタシステムに関する。 The present invention relates to a cache center system.

従来、銀行等の金融機関やその店舗等に設置された現金自動預け払い機(ATM)では、顧客に対して払い出された、あるいは、払い出す予定の貨幣(紙幣や硬貨)を補充するために、キャッシュセンタと呼ばれる貨幣をストックしている所から必要な量の貨幣を銀行へ配送したり、逆に、ATMから貨幣を回収してキャッシュセンタへ配送したりしている。キャッシュセンタでは、そこが管轄する各銀行等から金種・数量のリクエストを受信すると、係員がそのリクエストに応じた現金を紙幣計数装置等を用いて用意し、指定された日時までにその銀行向けに現金を配送する。 Conventionally, automatic teller machines (ATMs) installed at financial institutions such as banks and their stores are used to replenish coins (banknotes and coins) that have been or will be paid out to customers. In addition, the required amount of money is delivered to the bank from the place where the money is stocked, which is called a cash center, and conversely, the money is collected from the ATM and delivered to the cash center. At the cash center, when a request for denomination and quantity is received from each bank under its jurisdiction, the staff prepares cash according to the request using a banknote counting device, etc., and for that bank by the specified date and time. Deliver cash to.

現金センタの中には複数種類の外貨を扱うものもあり、中には、極めて多種類の外貨を大量に要求される場合もある。従来、このような多種類かつ大量の外貨のリクエストに応じて現金を準備するキャッシュセンタシステムとしては特許文献1に記載のものがあった。 Some cash centers handle multiple types of foreign currencies, and some may require a large amount of extremely large types of foreign currencies. Conventionally, there is a cash center system described in Patent Document 1 as a cash center system that prepares cash in response to such a large number of types and a large amount of foreign currency requests.

WO2015/080588A1WO2015 / 080588A1

キャッシュセンタの中には複数種類の外貨を扱うものもあり、中には、極めて多種類の外貨を大量に要求される場合もあり、また、そのようなリクエストが複数の銀行店舗等から同時期に起こる場合、現金センタの係員の作業が非常に煩雑で間違いを起こしたり、非常に長い時間を要することとなっていた。 Some cash centers handle multiple types of foreign currencies, and some may request a large amount of extremely many types of foreign currencies, and such requests are made from multiple bank stores at the same time. In this case, the work of the cash center staff was very complicated and made mistakes, and it took a very long time.

しかしながら特許文献1に記載の技術は、ベルトコンベアや紙幣バッファを有する大掛かりなシステムであり、導入コスト大きくなり、小スペースに設置するための配置の自由度が無い等、中小規模のキャッシュセンタへの導入は困難である。また、紙幣カセットへの紙幣装填が係員の手作業で行われており、煩雑で間違いを起こしたり、非常に長い時間を要する等、係員大きな負担となるだけでなく、不正の原因ともなり得るものである。また、万一、係員による不正があった場合に、どこで不正が発生したのかトレースが困難であった。 However, the technique described in Patent Document 1 is a large-scale system having a belt conveyor and a bill buffer, which increases the introduction cost and does not have the degree of freedom of arrangement for installation in a small space. It is difficult to introduce. In addition, the banknotes are manually loaded into the banknote cassette, which is complicated and makes mistakes, takes a very long time, etc., which not only imposes a heavy burden on the banknotes, but can also cause fraud. Is. In addition, if there was a fraud by a staff member, it was difficult to trace where the fraud occurred.

本発明は、このような複数種類の貨幣を扱うキャッシュセンタにおいて、銀行等からのリクエストに応じて貨幣を準備するにあたり、間違いなくかつ短時間で処理を行うシステムを提供することを目的とする。 An object of the present invention is to provide a system for preparing money in response to a request from a bank or the like in a cash center that handles a plurality of types of money without fail and in a short time.

上記課題を解決するため本発明のキャッシュセンタシステムは、複数の現金処理装置とその動作を制御する管理装置とからなり、前記現金処理装置には予め銀行支店から要求された現金の金種及び数量に基づいて決定した所定の金種及び数量の現金がそれぞれへ分散して装填されており、前記管理装置が前記複数の現金処理装置を並列に動作させて出金するように制御することにより前記銀行支店から要求された金種及び数量の現金を用意することを特徴とする。 In order to solve the above problems, the cash center system of the present invention comprises a plurality of cash processing devices and a management device for controlling their operation, and the cash processing device includes a denomination and quantity of cash previously requested by a bank branch. A predetermined denomination and a quantity of cash determined based on the above are dispersedly loaded in each, and the management device controls the plurality of cash processing devices to operate in parallel to withdraw money. It is characterized by preparing cash of the denomination and quantity requested by the bank branch.

本発明によれば、複数種類の貨幣を扱うキャッシュセンタにおいて、銀行等からのリクエストに応じて間違いなくかつ短時間で処理を行うシステムを提供することができる。 According to the present invention, it is possible to provide a system for processing a cash center that handles a plurality of types of money without fail in a short time in response to a request from a bank or the like.

本発明のキャッシュセンタシステムの概要を示す図である。It is a figure which shows the outline of the cache center system of this invention. 本発明の現金処理装置の構成を示す図である。It is a figure which shows the structure of the cash processing apparatus of this invention. 本発明における現金処理装置への紙幣装填方法の一例を示す図である。It is a figure which shows an example of the method of loading a banknote into a cash processing apparatus in this invention. 本発明における現金処理装置への紙幣装填方法の一例を示す図である。It is a figure which shows an example of the method of loading a banknote into a cash processing apparatus in this invention. 本発明における現金処理装置への紙幣装填方法の一例を示す図である。It is a figure which shows an example of the method of loading a banknote into a cash processing apparatus in this invention. 本発明における現金処理装置及び管理端末の画面表示例を示す図である。It is a figure which shows the screen display example of the cash processing apparatus and the management terminal in this invention. 本発明における銀行支店への紙幣の配送方法を示す図である。It is a figure which shows the delivery method of the banknote to a bank branch in this invention. 本発明における現金処理装置からの出金方法の一例を示す図である。It is a figure which shows an example of the withdrawal method from a cash processing apparatus in this invention. 本発明における現金処理装置からの出金方法の一例を示す図である。It is a figure which shows an example of the withdrawal method from a cash processing apparatus in this invention.

図1に示すように本発明のキャッシュセンタシステム100は、主にキャッシュセンタ110に設置された複数の現金処理装置(111a~111d)と、それらを制御する管理サーバ112と、係員が操作する係員端末113とからなる。現金処理装置111は金種別に紙幣をストックし出金が可能な装置であればよく、ここでは、銀行窓口に設置された係員用の紙幣入出金装置(TCR)を用いるものとする。処理の大まかな流れとしては以下の通りである。
(ステップ1)各銀行支店120では、その窓口や自動機(ATM、外貨両替機等)で必要となる紙幣の種類と数量をキャッシュセンタへリクエストとして送信する。
(ステップ2)各銀行からのリクエストを受信したキャッシュセンタでは、それらのリクエスト内容を集計し、
(ステップ3)複数の現金処理装置のそれぞれにどのような金種の紙幣をどのくらい装填するか、そして、どのように出金するかの計画を立案する。
(ステップ4)そしてその計画に基づいて管理サーバが現金処理装置の出金動作を制御し、銀行ごとのリクエストに応じた紙幣を準備し、
(ステップ5)各銀行支店へ配送される。
As shown in FIG. 1, the cash center system 100 of the present invention mainly includes a plurality of cash processing devices (111a to 111d) installed in the cash center 110, a management server 112 for controlling them, and a staff member operated by a staff member. It consists of a terminal 113. The cash processing device 111 may be any device that can stock and withdraw banknotes by denomination, and here, it is assumed that a banknote deposit / withdrawal device (TCR) for staff members installed at a bank counter is used. The general flow of processing is as follows.
(Step 1) At each bank branch 120, the type and quantity of banknotes required at the counter or automatic machine (ATM, foreign currency exchange machine, etc.) are transmitted to the cash center as a request.
(Step 2) At the cash center that received the requests from each bank, the contents of those requests are aggregated and
(Step 3) Make a plan of what kind of banknotes should be loaded and how much should be withdrawn in each of the plurality of cash processing devices.
(Step 4) Then, based on the plan, the management server controls the withdrawal operation of the cash processing device, prepares the banknotes according to the request of each bank, and prepares the banknotes.
(Step 5) It is delivered to each bank branch.

ここでTCR1~TCR4の構成を説明する。TCR200は図2(a)に示すように、その上面に紙幣を入金(装填)するための入金口211と、紙幣を排出する出金口212と、それらの手前側(操作者側)に表示部213を有している。表示部213では、紙幣を出金口212から排出すると、出金口に排出した紙幣について、リクエスト番号、通貨国、金種、枚数などを表示する。 Here, the configurations of TCR1 to TCR4 will be described. As shown in FIG. 2A, the TCR200 is displayed on the upper surface of the deposit port 211 for depositing (loading) banknotes, the withdrawal port 212 for discharging banknotes, and the front side (operator side) of the banknotes. It has a unit 213. When the banknotes are ejected from the withdrawal port 212, the display unit 213 displays the request number, currency country, denomination, number of sheets, etc. of the banknotes ejected to the withdrawal port.

TCR200の内部構造を図2(b)に示す。入金口211と、出金口212と、紙幣の金種や正損などを判別する識別部230と、紙幣を収納し出金が可能な紙幣カセット1~5(221~225)と、上記各部の間で紙幣を搬送する紙幣搬送路240を有する。各紙幣カセット(221~225)は、それぞれ紙幣を例えば3、000枚収納できるものとし、図2(b)の太線の搬送経路に示すように、入金口211からの入金取引操作で紙幣を装填することができる。あるいは、紙幣カセット(221~225)を取り出して直接各カセットへ紙幣を装填することもできる。 The internal structure of the TCR200 is shown in FIG. 2 (b). The deposit port 211, the withdrawal port 212, the identification unit 230 for discriminating the denomination and correct loss of banknotes, the banknote cassettes 1 to 5 (221 to 225) capable of storing and withdrawing banknotes, and the above-mentioned parts. It has a banknote transport path 240 for transporting banknotes between them. Each banknote cassette (221 to 225) can store, for example, 3,000 banknotes, and as shown in the thick line transport path in FIG. 2B, the banknotes are loaded by the deposit transaction operation from the deposit port 211. can do. Alternatively, the banknote cassettes (221 to 225) can be taken out and the banknotes can be directly loaded into each cassette.

上記ステップ3における、各現金処理装置への現金(紙幣)の装填方法の一例を説明する。ここでは、図3に示すように、銀行支店A、銀行支店B、銀行支店Cの3つの銀行支店からリクエストが送信されたものとする(310)。すなわち、銀行支店Aのリクエストは(米国100ドル紙幣:USD100×20、000枚、中国100元紙幣:CNY100×10、000枚、欧州100ユーロ紙幣:EUR100× 5、000枚、日本10、000円紙幣:JPY10K× 5、000枚)、銀行支店Bのリクエストは(USD100×10、000枚、CNY100×10、000枚、EUR100×10、000枚、JPY10K× 1、000枚)、銀行支店Cのリクエストは(USD100×10、000枚、CNY100×10、000枚、EUR100× 5、000枚、JPY10K× 4、000枚)である。 An example of a method of loading cash (banknotes) into each cash processing device in step 3 will be described. Here, as shown in FIG. 3, it is assumed that a request is transmitted from three bank branches, bank branch A, bank branch B, and bank branch C (310). That is, the request of bank branch A is (US 100 dollar banknote: USD100 x 20,000, Chinese 100 yuan banknote: CNY100 x 10,000, European 100 euro banknote: EUR100 x 5,000, Japan 10,000 yen. Banknotes: JPY10K x 5,000), Bank Branch B's request (USD100 x 10,000, CNY100 x 10,000, EUR100 x 10,000, JPY10K x 1,000), Bank Branch C's The request is (USD100 x 10,000, CNY100 x 10,000, EUR100 x 5,000, JPY10K x 4,000).

次に、そのリクエストに応じてキャッシュセンタの係員は係員端末を用いて要求された紙幣の金種及び数量を集計する。上記例では、USD100×40、000枚、CNY100×30、000枚、EUR100×20、000枚、JPY10K×10、000枚となる(320)。 Next, in response to the request, the cash center clerk aggregates the requested denomination and quantity of banknotes using the clerk terminal. In the above example, USD100 × 40,000 sheets, CNY100 × 30,000 sheets, EUR100 × 20,000 sheets, and JPY10K × 10,000 sheets (320).

次に、上記の集計した金種・数量の紙幣をキャッシュセンタの複数の現金処理装置からどのように並行処理で出金させればより効率的となるかを考慮し、各紙幣入出金装置へ紙幣を分散させて装填する紙幣の金種・数量を決定する。ここでは、図2で説明したように現金処理装置として金種別に紙幣をストックする紙幣カセットを5つ有する4台の係員用入出金装置(TCR1~TCR4)を想定している。なお、このような装填計画については、キャッシュセンタの係員が人手で設定してもよいし、係員端末113に内蔵させた計算プログラム等によって自動的に設定してもよい。 Next, considering how to withdraw the above-mentioned aggregated denominations and quantities of banknotes from multiple cash processing devices in the cash center in parallel processing, it will be more efficient, and then to each banknote deposit / withdrawal device. Determine the denomination and quantity of banknotes to be loaded by distributing the banknotes. Here, as described with reference to FIG. 2, four clerk deposit / withdrawal devices (TCR1 to TCR4) having five banknote cassettes for stocking banknotes by denomination are assumed as cash processing devices. It should be noted that such a loading plan may be manually set by a staff member of the cache center, or may be automatically set by a calculation program or the like built in the staff member terminal 113.

図4に示すように、リクエストが多かった紙幣の割合に応じて、(1)から順番に(20)まで割り振っていく。たとえば、今回リクエストされた紙幣の枚数の割合は、(USD100:40%、CNY100:30%、EUR100:20%、JPY10K:10%)なので、(USD100:(1)~(8)、CNY100:(9)~(14)、EUR100:(15)~(18)、JPY10K:(19)~(20))と装填する。 As shown in FIG. 4, the banknotes are allocated from (1) to (20) in order according to the ratio of the banknotes requested most. For example, the ratio of the number of banknotes requested this time is (USD100: 40%, CNY100: 30%, EUR100: 20%, JPY10K: 10%), so (USD100: (1) to (8), CNY100 :( 9) to (14), EUR100: (15) to (18), JPY10K: (19) to (20)) are loaded.

次に、図5に示すように各TCRに対して、各銀行支店からのリクエストを振分けていく。すなわち、一つのリクエストにかかる出金処理が複数のTCRで並列処理されるように振分ける。これによって、それぞれのTCRで別個のリクエストを処理するよりも、全体として短時間で処理を完了することができる。なお、ここでいう並列(処理)とは、複数のTCRを逐一シリアルに動作させるのではなく、複数のTCRがそれぞれ出金動作を分散して行うことを意味するものであり、必ずしも全てTCRが同一タイミングで動作の開始・終了を行うことまでに限定するものではない。 Next, as shown in FIG. 5, requests from each bank branch are distributed to each TCR. That is, the withdrawal processing related to one request is distributed so as to be processed in parallel by a plurality of TCRs. As a result, the processing can be completed in a shorter time as a whole than processing a separate request in each TCR. In addition, parallel (processing) here does not mean that a plurality of TCRs are operated serially one by one, but means that a plurality of TCRs perform withdrawal operations in a distributed manner, and all TCRs do not necessarily operate. It is not limited to starting and ending the operation at the same timing.

上記の並列処理によって複数のTCRに跨って出金される紙幣は、ある一定の枚数単位(例えば100枚)に出金口へ紙幣束として出金され、係員があるTCRの出金口から紙幣を取り出すと、そのTCRは再び出金動作を再開し、そのTCRに割り当てられた全ての出金処理が終了するまで繰り返される。係員は、各TCRに跨って出金された紙幣束を集めることによって、所定のリクエストに対応する全ての紙幣を用意することができる。 Banknotes that are withdrawn across multiple TCRs by the above parallel processing are withdrawn as a bundle of banknotes to a certain number of units (for example, 100) to the withdrawal port, and the banknotes are withdrawn from the TCR withdrawal port with a staff member. When the TCR is taken out, the TCR resumes the withdrawal operation and is repeated until all the withdrawal processes assigned to the TCR are completed. The clerk can prepare all the banknotes corresponding to a predetermined request by collecting the banknote bundles withdrawn across each TCR.

図6はTCRを操作する係員の操作性向上及び誤作業防止のために、管理端末と各TCRの作業者端末の画面表示例である。ある銀行支店からのリクエスト01(USD100×1000枚、USD50(米国50ドル紙幣)×500枚、EUR50(欧州50ユーロ紙幣)×1、000枚)と他の銀行支店からのリクエスト02(CNY100×1、000枚)がTCR1~TCR3へ振り分けられて出金処理されている場合を想定していいる。 FIG. 6 is an example of screen display of the management terminal and the worker terminal of each TCR in order to improve the operability of the staff who operate the TCR and prevent erroneous work. Request 01 from one bank branch (USD100 x 1000, USD50 (US 50 dollar bill) x 500, EUR50 (European 50 euro banknote) x 1,000) and request 02 from another bank branch (CNY100 x 1) It is assumed that (000 sheets) are distributed to TCR1 to TCR3 and processed for withdrawal.

管理端末の画面表示部には、各リクエストの内容とその進捗状況がステータス情報として金種単位で図示される。例えば、ある金種の出金が全て終了したら別の色で表示する。そして、その金種の配送用のレシートが印刷されると、また別の色で表示する。ここで配送用レシートには、金種、枚数、配送先支店名、日時等の情報が印字され、係員が誤って別の銀行支店へ配送することを防止する。 On the screen display unit of the management terminal, the content of each request and its progress are shown as status information in denomination units. For example, when all withdrawals of a certain denomination are completed, it is displayed in another color. Then, when the receipt for delivery of the denomination is printed, it is displayed in another color. Here, information such as denomination, number of sheets, delivery destination branch name, date and time is printed on the delivery receipt to prevent the staff from accidentally delivering to another bank branch.

また、各TCRの作業者端末の画面表示部には、各リクエストを識別するためのリクエスト番号とその金種毎の進捗状況が図示され、例えば、TCRの1回の最大出金単位が100枚であれば、1目盛りが100枚を表すインジゲータで表示し、100枚毎に係員によってTCRの出金口から取り出された場合は別の色で表示するようにしてもよい。さらにその100枚の出金途中はインジゲータを点滅表示してもよい。もちろん、出金枚数や残枚数を数字で表示してもよいし。これによって係員による紙幣の取り出し忘れも防止することができる。さらに、管理端末の画面表示部と同様に、その金種の配送用レシートが印刷された場合は、また別の色で表示してもよい。これらはTCRの表示部413へ表示してもよい。 In addition, the request number for identifying each request and the progress status for each denomination are shown on the screen display of the worker terminal of each TCR. For example, the maximum withdrawal unit of one TCR is 100 sheets. If so, one scale may be displayed by an indicator representing 100 sheets, and every 100 sheets may be displayed in a different color when taken out from the TCR withdrawal port by a staff member. Further, the indicator may be blinked and displayed during the withdrawal of the 100 coins. Of course, the number of withdrawals and the number of remaining cards may be displayed numerically. This makes it possible to prevent the staff from forgetting to take out the banknotes. Further, similarly to the screen display unit of the management terminal, when the delivery receipt of the denomination is printed, it may be displayed in another color. These may be displayed on the display unit 413 of the TCR.

また、各TCRでは出金処理の際にその識別部によって出金する紙幣の記番号を読み取り、リクエスト番号および出金順序と関連付けて管理サーバ等に記憶させるようにしてもよい。これにより、係員が各TCRから集めた紙幣がどのリクエストに関する紙幣であるかがわからなくなったとしても、その紙幣の記番号をオペレータ端末等から入力して管理サーバに記憶されたデータと照合することによって、その紙幣(束)の属性を識別することが可能となる。 Further, in each TCR, the serial number of the bill to be withdrawn may be read by the identification unit at the time of withdrawal processing, and may be stored in the management server or the like in association with the request number and the withdrawal order. As a result, even if the staff does not know which request the banknotes collected from each TCR are related to, the serial number of the banknotes can be input from the operator terminal or the like and collated with the data stored in the management server. Allows the attributes of the banknote (bundle) to be identified.

以上のようにして、各銀行支店のリクエスト毎にTCRから出金して集められた紙幣は、上述の配送用レシートが例えば帯封で束ねられた紙幣100枚単位に付与され、各銀行支店に向けて配送される(図7)。 As described above, the banknotes collected by withdrawing from the TCR at each request of each bank branch are given to each bank branch with the above-mentioned delivery receipt, for example, in units of 100 banknotes bundled in a strap. Will be delivered (Fig. 7).

なお、上述の構成・動作は適宜修正が可能である。例えば、図8に示すように各TCRからの出金動作中において、特定のTCRが紙幣切れを起こしたり、何らかの異常発生によって全体の出金動作に遅延が発生し、各作業端末で残作業量に不均衡が発生した場合、自動で作業配分を見直し、改めて最適化を実施することができる。作業のアップデート後、必要な金種のカセットが無い場合、作業者端末、管理端末に必要な金種のカセットを提示するようにしてもよい。 The above configuration and operation can be modified as appropriate. For example, as shown in FIG. 8, during the withdrawal operation from each TCR, a specific TCR runs out of banknotes, or a delay occurs in the entire withdrawal operation due to some abnormality, and the remaining work amount at each work terminal. If an imbalance occurs, the work allocation can be automatically reviewed and optimization can be carried out again. If the required denomination cassette is not available after the work update, the required denomination cassette may be presented to the worker terminal and the management terminal.

また、図9に示すように、処理が予定より早く完了したTCRがあった場合、他のリクエストを新たに配分し、最適化を図るようにしてもよい。
Further, as shown in FIG. 9, when there is a TCR whose processing is completed earlier than planned, another request may be newly allocated for optimization.

110・・・キャッシュセンタ
111・・・現金処理装置
112・・・管理サーバ
113・・・オペレータ端末
120・・・銀行支店
110 ... Cash center 111 ... Cash processing device 112 ... Management server 113 ... Operator terminal 120 ... Bank branch

Claims (5)

複数の現金処理装置と前記現金処理装置の動作を制御する管理装置とからなり、銀行支店からの要求に従って現金を用意するキャッシュセンタシステムであって、
前記複数の現金処理装置には、予め銀行支店から要求された現金の金種及び数量に基づいて決定した、所定の金種及び数量の現金がそれぞれへ分散して装填されており、
前記管理装置は、前記複数の現金処理装置を並列に動作させて出金するように制御することにより、前記銀行支店から要求された金種及び数量の現金を用意し、
前記現金処理装置は出金動作時のステータス情報を表示する表示部を有し、
前記ステータス情報は、銀行支店からの要求を識別するリクエスト番号と、出金される現金の通貨種と金種、出金枚数もしくは残枚数を含むことを特徴とする、キャッシュセンタシステム。
It is a cash center system that consists of a plurality of cash processing devices and a management device that controls the operation of the cash processing device, and prepares cash according to a request from a bank branch.
The plurality of cash processing devices are loaded with a predetermined denomination and quantity of cash, which are determined in advance based on the denomination and quantity of cash requested by the bank branch, in a distributed manner.
The management device prepares the denomination and the amount of cash requested by the bank branch by controlling the plurality of cash processing devices to operate in parallel and withdraw .
The cash processing device has a display unit that displays status information at the time of withdrawal operation.
The status information is a cash center system characterized by including a request number for identifying a request from a bank branch, a currency type and denomination of cash to be withdrawn, and the number of withdrawals or the remaining number of coins.
請求項1に記載のキャッシュセンタシステムであって、
前記管理装置は、
前記複数の現金処理装置のそれぞれの出金状況を表示する表示装置と、
出金された現金の束単位にその要求先の銀行支店や金種・数量情報を記載したレシートを発行する印字装置と、
を有することを特徴とする、キャッシュセンタシステム。
The cache center system according to claim 1 .
The management device is
A display device that displays the withdrawal status of each of the plurality of cash processing devices, and
A printing device that issues a receipt that describes the requested bank branch, denomination, and quantity information for each bundle of withdrawn cash.
A cache center system characterized by having.
請求項1または2に記載のキャッシュセンタシステムであって、
前記現金処理装置は、出金される紙幣の記番号を識別部によって読み取り、その出金に係るリクエスト番号と関連付けて出金紙幣情報として管理装置へ送信し、
前記管理装置は、前記送信された出金紙幣情報を記憶し、記番号を入力することによって参照可能とすることを特徴とする、キャッシュセンタシステム。
The cache center system according to claim 1 or 2 .
The cash processing device reads the serial number of the withdrawn banknote by the identification unit, associates it with the request number related to the withdrawal, and sends it to the management device as withdrawal banknote information.
The management device is a cash center system, characterized in that the transmitted withdrawal bill information is stored and can be referred to by inputting a serial number.
複数の現金処理装置と前記現金処理装置の動作を制御する管理装置とからなり、銀行支店からの要求に従って現金を用意するキャッシュセンタシステムであって、
前記複数の現金処理装置には、予め銀行支店から要求された現金の金種及び数量に基づいて決定した、所定の金種及び数量の現金がそれぞれへ分散して装填されており、
前記管理装置は、前記複数の現金処理装置を並列に動作させて出金するように制御することにより、前記銀行支店から要求された金種及び数量の現金を用意し、
前記複数の現金処理装置のいずれかの現金処理装置の出金処理に遅延が生じた場合、その遅延が生じた現金処理装置に割り当てられていた出金処理を他の現金処理装置から出金するように前記管理装置にて制御することを特徴とする、キャッシュセンタシステム。
It is a cash center system that consists of a plurality of cash processing devices and a management device that controls the operation of the cash processing device, and prepares cash according to a request from a bank branch.
The plurality of cash processing devices are loaded with a predetermined denomination and quantity of cash, which are determined in advance based on the denomination and quantity of cash requested by the bank branch, in a distributed manner.
The management device prepares the denomination and the amount of cash requested by the bank branch by controlling the plurality of cash processing devices to operate in parallel and withdraw.
If there is a delay in the withdrawal processing of any of the cash processing devices of the plurality of cash processing devices, the withdrawal processing assigned to the cash processing device in which the delay has occurred is withdrawn from the other cash processing device. A cash center system, characterized in that it is controlled by the management device.
複数の現金処理装置と前記現金処理装置の動作を制御する管理装置とからなり、銀行支店からの要求に従って現金を用意するキャッシュセンタシステムであって、
前記複数の現金処理装置には、予め銀行支店から要求された現金の金種及び数量に基づいて決定した、所定の金種及び数量の現金がそれぞれへ分散して装填されており、
前記管理装置は、前記複数の現金処理装置を並列に動作させて出金するように制御することにより、前記銀行支店から要求された金種及び数量の現金を用意し、
前記複数の現金処理装置のいずれかの現金処理装置の出金処理が他の現金処理装置の出金処理よりも早期に終了した場合、他の出金処理中の現金処理装置に割り当てられていた出金処理をその出金処理が早期に終了した現金処理装置から出金するように前記管理装置にて制御することを特徴とする、キャッシュセンタシステム。
It is a cash center system that consists of a plurality of cash processing devices and a management device that controls the operation of the cash processing device, and prepares cash according to a request from a bank branch.
The plurality of cash processing devices are loaded with a predetermined denomination and quantity of cash, which are determined in advance based on the denomination and quantity of cash requested by the bank branch, in a distributed manner.
The management device prepares the denomination and the amount of cash requested by the bank branch by controlling the plurality of cash processing devices to operate in parallel and withdraw.
If the withdrawal processing of any of the plurality of cash processing devices is completed earlier than the withdrawal processing of the other cash processing device, it is assigned to the cash processing device being processed by the other cash processing device. A cash center system characterized in that the management device controls withdrawal processing so that withdrawals are made from a cash processing device whose withdrawal processing is completed early.
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