JP7014047B2 - Message providing device and program - Google Patents

Description

The present invention relates to a message providing device and a program.

Patent Document 1 describes a message notification device that clearly notifies the destination of a message reporting the result of an operation instruction from a user. The operation instruction detection unit detects the operation instruction from the message, identifies the member who wrote the message as the instructor, and the report message display unit sends a message about the result of the operation according to the operation instruction to the instructor. Display it on the family message board with the address clearly stated.

Message services that exchange messages between users, such as chat and SNS (social networking services), were designed for the purpose of simulating dialogue with humans via voice and text that operates on this message service ( Anthropomorphic) software robot programs (hereinafter referred to as "chatbots") have been proposed. The chatbot operates to detect a specific word or phrase from a message input by the user and output a prepared response corresponding to the specific word or phrase. Some chatbots are operated by messenger service accounts assigned for advertising or commercial use, such as companies and stores, and users can enjoy conversations with chatbots through natural message exchanges. In addition to exchanging messages between two users, you can also exchange messages within a group by forming a group with three or more users (group chat), and chat while enjoying conversation with multiple people. Various services can be performed on the bot.

Japanese Unexamined Patent Publication No. 2014-164522

When using a chatbot, normally, a specific operation is performed on the chatbot to make it available or have usage authority, but the user is always authorized to use between one user and the chatbot. However, in group chat, there may be a mixture of users who have usage authority and users who do not. In such a case, it is not preferable that the chatbot responds unlimitedly to the message from the user who does not have the usage authority to provide the service.

An object of the present invention is to prevent a situation in which an unlimited service is provided in response to a request from a user who does not have the right to use a software robot program in the exchange of messages by a plurality of users.

The invention according to claim 1 relates to a receiving means for receiving a service request message for a software robot program for exchanging messages with a user, which operates on a message service for exchanging messages between users, and the software robot program. The usage authority granting means for granting the usage authority to the user who has performed the specific operation, the permission information granting means for granting the service permission information to the user to which the usage permission has been granted, and the reception means described above. It is a message providing device including a control means for controlling execution and non-execution of a service according to the presence or absence of the service permission information related to the service request message when the service request message is received.

According to the second aspect of the present invention, when the user who has sent the service request message is a user who has the usage authority, the control means executes the service even without the service permission information, and displays the service request message. The message providing device according to claim 1, wherein if the transmitting user is a user who does not have the usage authority, the service is not executed without the service permission information.

The invention according to claim 3 is the message providing device according to claim 1, wherein the service permission information is independent of the user having the usage authority.

In the invention according to claim 4, the usage authority cannot be transferred between users who do not go through the software robot program, and the service permission information can be transferred between users who do not go through the software robot program. The message providing device according to claim 1, which is possible.

The invention according to claim 5 is the message providing device according to claim 1, wherein the service permission information is an electronic stamp that can be transmitted and received.

The invention according to claim 6 is the message according to claim 1, wherein the control means executes the service in response to the service request message when the service permission information is transmitted after the service request message. It is a providing device.

The invention according to claim 7, wherein the control means executes the service in response to the service request message when the service permission information is transmitted within a certain period of time after the service request message. The message providing device according to 3.

The invention according to claim 8 is the invention according to claim 1, wherein the control means executes the service in response to the service request message when the service permission information is transmitted before the service request message. It is a message providing device.

The invention according to claim 9, wherein the control means executes the service in response to the service request message when the service permission information is transmitted within a certain period of time before the service request message. The message providing device according to 8.

The invention according to claim 10, wherein the control means executes the service in response to the service request message when the service permission information is transmitted before and after the service request message. It is a message providing device.

According to the eleventh aspect of the present invention, the control means is transmitted with the service permission information within the first fixed time before the service request message, and the second fixed time after the service request message. The message providing device according to claim 10, wherein the service is executed in response to the service request message when the service permission information is transmitted.

The invention according to claim 12 is the message providing device according to any one of claims 1 to 11, wherein the service permission information includes information on an expiration date or a number of times of validity.

In the invention according to claim 13, the permission information granting means further grants cancellation information in addition to the service permission information, and the control means sends the cancellation information to the service request message when the cancellation information is transmitted. The message providing device according to claim 1, wherein the service is not executed in response.

The invention according to claim 14 is the message providing device according to claim 13, wherein the cancellation information is an electronic stamp that can be transmitted and received.

The invention according to claim 15 is the message providing device according to claim 13, wherein the control means does not execute the service in response to the service request message before the cancellation information.

The invention according to claim 16 is the message providing device according to claim 13, wherein the control means does not execute the service in response to the service request message after the cancellation information.

The invention according to claim 17 is the message providing device according to any one of claims 1 to 16, wherein the service is an image printing service.

The invention according to claim 18 is a receiving means for receiving a service request message for a software robot program for exchanging messages with a user, which operates on a message service for exchanging messages between users, and the software robot. The usage authority granting means for granting the usage authority to the user who has performed a specific operation on the program, the permission information granting means for granting the service permission information to the user to which the usage permission has been granted, and the reception. When the service request message is received by the means, it is a program for operating as a control means for controlling the execution and non-execution of the service according to the presence or absence of the service permission information related to the service request message.

According to the inventions of claims 1 to 18, in the exchange of messages by a plurality of users, it is possible to prevent a situation in which an unlimited service is provided in response to a request from a user who does not have the right to use the software robot program. ..

According to the second aspect of the present invention, if the user who sent the service request message is a user who has usage authority, the service is executed even without the service permission information, and the user who sent the service request message uses the service. In the case of an unauthorized user, the service is not executed if there is no service permission information.

According to the invention of claim 3, further, the service permission information is independent and transferable without being accompanied by a user having usage authority.

Further, according to the invention of claim 4, the usage authority cannot be transferred between users who do not go through the software robot program, and the service permission information can be transferred between users who do not go through the software robot program. It is said that.

According to the invention of claim 5, the service permission information is further made into an electronic stamp that can be transmitted and received, and the handling thereof is facilitated.

According to the invention of claim 6, the service is further executed when the service authorization information is transmitted after the service request message.

According to the invention of claim 7, the service is further executed when the service permission information is transmitted within a certain period of time after the service request message.

According to claim 8, the service is further executed when the service authorization information is transmitted before the service request message.

According to the invention of claim 9, the service is further executed when the service permission information is transmitted within a certain period of time before the service request message.

According to the invention of claim 10, the service is further executed when the service permission information is transmitted before and after the service request message.

According to the invention of claim 11, further, the service permission information is transmitted within the first fixed time before the service request message, and the service permission is performed within the second fixed time after the service request message. The service runs when the information is sent.

According to the invention of claim 12, the expiration date or the number of times of validity of the service permission information can be further controlled.

According to the inventions of claims 13-16, further, the service may be non-executed when the cancellation information is transmitted.

According to the invention of claim 17, it is further prevented that the image printing service provides an unlimited number of services in response to a request from a user who does not have the right to use the software robot program.

It is a system block diagram of Embodiment 1. FIG. It is a functional block diagram of Embodiment 1. FIG. It is a block diagram of the block of Embodiment 1. FIG. It is a setting information registration explanatory diagram of Embodiment 1. FIG. It is a setting information table explanatory diagram. It is explanatory drawing of the service execution by the request from the user who has the use authority. It is explanatory drawing of the service non-execution by the request from the user who does not have the usage authority. It is explanatory drawing of the service execution by the request from the user who does not have the use authority in the group chat. It is a process explanatory drawing (the 1) of Embodiment 1. FIG. FIG. 2 is a processing explanatory diagram (No. 2) of the first embodiment. It is a sequence diagram of Embodiment 1. It is a sequence diagram of Embodiment 2. It is a sequence diagram of Embodiment 3. It is a sequence diagram of Embodiment 4. It is a terminal screen explanatory view of Embodiment 5. It is a terminal screen explanatory view of Embodiment 6. It is a terminal screen explanatory view of Embodiment 7. It is explanatory drawing of the terminal screen of Embodiment 8. It is a terminal screen explanatory view of Embodiment 9. FIG. It is a terminal screen explanatory view of Embodiment 10. 11 is an explanatory diagram of a terminal screen of the eleventh embodiment. It is a terminal screen explanatory view of Embodiment 12. It is a terminal screen explanatory view of Embodiment 13. It is a process explanatory drawing of the modification 1. FIG. It is a terminal screen explanatory view of the modification 2. FIG. It is a terminal screen explanatory view of the modification 3. FIG. It is a system block diagram of the modification 5. It is a terminal screen explanatory drawing of the modification 5.

Hereinafter, an embodiment of the present invention will be described as an example of a chatbot that provides a print service in response to a message from a user, based on the drawings.

<Embodiment 1>
FIG. 1 shows an overall configuration diagram of a message service system according to an embodiment. The message service system includes user terminal A (10A) to user terminal C (10C), chat service server 14, bot server A (16A) to bot server B (16B), and printer A (18A) to printer B (18B). To prepare for.

The user terminal A (10A) to the user terminal C (10C) are terminals used by users of the message service, and are information terminals such as smartphones, tablet terminals, and PCs (personal computers). The figure shows three user terminals A (10A), user terminal B (10B), and user terminal C (10C), but the number thereof is arbitrary. The user operates the user terminal A (10A) to the user terminal C (10C) to access the chat service server 14 on the cloud 12 and exchange messages with other users and chatbots. In the following, it is assumed that the user A operates the user terminal A, the user B operates the user terminal B, and the user C operates the user terminal C. The user terminal A (10A) to the user terminal C (10C) and the chat service server 14 are connected to each other via a wired or wireless communication network so that data can be transmitted and received. An example of a communication network is a public line such as the Internet, but a dedicated line may also be used.

The chat service server 14 is a cloud server arranged on the cloud 12 and is a server that provides a chat service. The chat service server 14 is composed of one or a plurality of server computers. The chat service server 14 executes all processes related to message exchange, such as message transmission / reception processing to user terminals A to C, and message transmission / reception display screen display. In addition to processing the exchange of messages between two users, the chat service server 14 can form a group of three or more users and process the exchange of messages within the group (group chat). Further, the chat service server 14 cooperates with the bot server A (16A) and the bot server B (16B) to process the exchange of messages for the chat bot provided by the bot servers 16A and 16B. The exchange of messages between a user and a chatbot includes the exchange of messages between one user and a chatbot, and the exchange of messages between a plurality of users and a chatbot.

The bot server A (16A) and the bot server B (16B) function as the message providing device in the present embodiment. The bot server A (16A) and the bot server B (16B) are installed with a chatbot software robot program for exchanging messages with the user, and execute the program. These bot server A (16A) and bot server B (16B) may be operated by messenger service accounts assigned for advertising or commercial use, such as companies and stores. The bot server A (16A) and the bot server B (16B) cooperate with the chat service server 14 via a specific API (Application Programming Interface), exchange messages with the user, and send messages from the user. Automatically respond to and reply to the message. The specific API is an API for using the chat service server 14. The API format is arbitrary, but for example, it is an API in JSON (Javascript Object Notation) format, and JSON data in the specified format is transmitted by POST or GET to a specific URL of the chat service server 14. , The result is returned as JSON format data.

When the message from the user includes an operation instruction, the bot server A (16A) and the bot server B (16B) execute a specific service content in response to the operation instruction. In the present embodiment, when the message from the user includes a print instruction, the bot server A (16A) operates the printer A (18A) or the printer B (18B) in response to the print instruction to print. Functions as a "print bot" to process. On the other hand, the bot server 16B may provide an arbitrary service in response to an operation instruction from the user. In the figure, two bot servers A (16A) and bot server B (18B) are shown, but the number thereof is arbitrary. Further, one bot server may configure a plurality of chatbots, and a plurality of bot servers may configure one chatbot.

The bot server A as a chatbot (or printer bot) drives the printer A or the printer B according to the setting information regarding the operation of the software robot program registered in advance for each user to execute the print process. These setting information can also be said to be operating conditions for operating the printer A or the printer B. User A inputs and registers the setting information for operating the user terminal A to operate the printer A, and user B inputs and registers the setting information for operating the user terminal B to operate the printer B. do.

The printer A (18A) and the printer B (18B) execute the image printing process according to the command from the bot server A.

FIG. 2 is a functional block diagram of the bot server A (16A). The bot server A has a communication unit 160, a message reception unit 161, a content analysis unit 162, an operation control unit 163, a response message creation unit 164, a user information storage unit 165, a setting information storage unit 166, and a message storage unit 167 as functional blocks. , And an API gateway 168.

The communication unit 160 communicates with the chat service server 14 and the printers A and B. The communication unit 160 communicates with the chat service server 14 via the API gateway 168 and exchanges messages. The communication unit 160 outputs a message received from the chat service server 14 via the API gateway 168, that is, a message from the user terminal A to the user terminal C to the message reception unit 161. Further, the communication unit 160 transmits the response message created by the response message creation unit 164 to the chat service server 14 via the API gateway 168 (that is, transmitted to the user terminal A to the user terminal C). Further, the communication unit 160 outputs a print command to the printer A and the printer B in accordance with the command from the operation control unit 163 to drive the printers A and B.

The message receiving unit 161 functions as a receiving means, receives a message from the communication unit 160, and outputs the message to the content analysis unit 162. The message includes a message regarding registration of setting information. The message receiving unit 161 sequentially stores the received messages in the message storage unit 167.

The content analysis unit 162 analyzes the content of the received message and outputs it to the operation control unit 163. Specifically, the user identifier (user ID) included in the received message is recognized, and the text portion included in the message is extracted and its syntax analysis is executed. The method of parsing is arbitrary. For example, after decomposing an input message into morpheme units, nouns, adjectives, verbs, and interrogative pronouns are extracted as keywords. When the text portion of the message includes an operation instruction, the content analysis unit 162 analyzes the content of the operation instruction and outputs it to the operation control unit 163. The operation instruction in the present embodiment includes a print instruction to the printers A and B and an instruction about the setting information of the printers A and B.

The operation control unit 163 functions as a usage authority granting means, a permission information granting means, and a control means, and grants the user the usage authority for the chatbot according to the specific operation of the user. The information of the user to whom the usage authority is granted is stored in the user information storage unit 165, which will be described later. In addition, service permission information is given to the user who has given the usage right. Further, based on the analysis result obtained by the content analysis unit 162, the setting information regarding the operation of the printers A and B is registered in the setting information storage unit 166. Further, the operation control unit 163 outputs a print command to the printers A and B in response to a message from the user.

The response message creation unit 164 creates a response message according to the analysis result in the content analysis unit 162, and transmits the response message to the chat service server 14 via the communication unit 160.

The user information storage unit 165 stores the information of the user who uses the chat service server 14, particularly the information of the user who has the authority to use the chatbot realized by the bot server A as a user information table. In the chatbot, a specific account is assigned on the chat service realized by the chat service server 14, and the user can perform a specific operation by designating this account and make it available or have usage authority (hereinafter,). , This is called "friend registration") to confirm the use of the chatbot. The user information is, for example, a user ID.

The setting information storage unit 166 stores the setting information for each user who has the right to use the chatbot realized by the bot server A as a table. The items of setting information are, for example, identification information of the printer to be used, color mode, paper size, number of copies, and the like, but are not limited thereto. As will be described later, the setting information may be determined according to the content of the service provided by the bot server A. In the case of a print service, it is information about printing, and in the case of a search service, it is information about search conditions. The setting information is information that defines the content of the service, and may include a plurality of items.

The message storage unit 167 stores the message from the user received by the message reception unit 161 as a history.

FIG. 3 shows a block diagram of the bot server A. The bot server A is composed of one or more server computers, and includes one or more CPUs 16b, ROM 16c, RAM 16d, a communication interface (I / F) 16e, input / output I / F 16f, and a storage device 16g.

The one or a plurality of CPUs 16b reads out the bot application stored in the ROM 16c or the storage device 16g, and realizes the function of the chatbot by using the RAM 16d as the working memory. That is, the printers A and B are automatically responded to the message from the user, and when the message from the user includes an operation instruction, the printers A and B are driven in response to the operation instruction. By executing the bot application, the CPU 16b realizes the message receiving unit 161 in FIG. 2, the content analysis unit 162, the operation control unit 163, the response message creating unit 164, and the API gateway 168.

The communication I / F 16e exchanges messages with the chat service server 14, and outputs print commands to the printers A and B.

The input / output I / F 16f transmits / receives data to / from an input device such as a keyboard / mouse and an output device such as a display device.

The storage device 16g is composed of a non-volatile memory such as an HDD (Hard Disk Drive) or SSD (Solid State Drive), and in addition to storing a bot application, a user information table, a setting information table, and the like. And store the message management table. The storage device 16g realizes the user information storage unit 165, the setting information storage unit 166, and the message storage unit 167 in FIG. 2.

In the present embodiment, the software robot program for realizing the chatbot is executed by the CPU, but a part of the chatbot may be realized by hardware processing instead of processing by executing the program. The hardware processing may be performed by using a circuit such as ASIC or FPGA (Field Programmable Gate Array).

Next, the registration of the setting information will be described by taking the user A and the user B as an example.

FIG. 4 schematically shows the setting registration process by the user A and the user B. When the user A and the user B register as a friend for the chat bot to which a specific account is assigned on the chat service, the bot server A (16A) assigns the user identifier (user ID) to the user A and the user B, respectively. Is assigned, and a printer identifier (printer ID) for uniquely identifying the printer A and the printer B is also assigned. As the user ID, the accounts on the chat service of user A and user B may be used as they are.

Next, the user A sends a message to the bot server A (16A) via the chat service server 14, identifies the printer A or the printer B, and then registers the setting information. For example, the user A identifies the printer A, and then uses the color mode: color paper size: A4 as setting information.
Number of copies: Send a message specifying 1 copy. When the bot server A receives these messages, it analyzes the contents of the messages, associates the user A with the printer A when interpreting them as setting information, and records the above setting information in the setting information table.

The same applies to the user B, and a message is transmitted to the bot server A (16A) via the chat service server 14, the printer A or the printer B is specified, and then the setting information is registered. For example, the user B identifies the printer B, and then uses the color mode: black-and-white paper size: letter as setting information.
Number of copies: Send a message specifying 2 copies. When the bot server A receives these messages, the bot server A analyzes the contents of the messages, associates the user B with the printer B when interpreting them as setting information, and records the above setting information in the setting information table.

FIG. 5 shows an example of a setting information table stored in the setting information storage unit 166. The printer, color (color mode), size (paper size), and number of copies (number of copies) are recorded in association with each user. More specifically, the printer identification information, the color (color mode), the size (paper size), and the number of copies (number of copies) are recorded in association with each user's identification information.

In this way, the user A or the user B registers the printer and the setting information by registering the chatbot as a friend, and sends a message such as "print" to the chatbot with the desired printer and desired printing conditions. You can run the print service.

On the other hand, when user A and user B form the same group and perform group chat, a chatbot registered as a friend by user A may participate in the group chat. Assuming that user B has not yet registered as a friend for the chatbot, user A who has registered the chatbot as a friend and user B who has not registered as a friend will coexist in the same group chat. .. At this time, it is inconvenient if the chatbot automatically responds to the message of user B who has not registered as a friend indefinitely and provides the print service (for user A, the chatbot that he / she has registered as a friend is used by user B. Will be used and printed without permission).

In particular, when a chatbot joins any group chat, it is unclear which user has registered the chatbot as a friend and which user has not registered the chatbot as a friend in that group chat ( At least the user invited to the group chat can be recognized as a user who is registered as a friend, but other users are unknown), and provisionally, the print service is uniformly executed in response to the request from the user. If so, the print service will be executed in response to a request from a user who has not registered as a friend.

Therefore, in the present embodiment, the chatbot gives the user who has registered as a friend the information of the usage right, and also gives the service permission information that can be transferred between the users separately from the usage right, and the user gives the user. Controls to run the print service if the service authorization information is present in relation to the service request message and not execute the print service if the service authorization information is not present in relation to the service request message from the user. do. As a result, the chatbot may switch the execution / non-execution of the print service according to the presence or absence of the service permission information, and identifies whether or not the user who sent the service request message is a registered friend. No need. The usage authority is basically the authority attached to the user who performed the specific operation, while the service permission information is given to the user who has the usage authority, but it is not attached to the user and is an independent authority. It can be said that the authority can be transferred between users. "Independence" means not personal.

If it is identified that the user who sent the service request message is a user who has usage authority, the chatbot can, of course, execute the service in response to the service request message from the user. The following is a summary of service execution / non-execution according to the presence / absence of usage authority and the presence / absence of service permission information.
(1) For users who have usage authority Even if there is no service permission information, if there is service permission information to execute the service, to execute the service (2) For users who do not have usage authority When there is no service permission information , Do not run the service Run the service if there is service authorization information

As mentioned above, it should be noted that in the case of a user who does not have the usage authority, the service is not executed indefinitely, but the service is executed only when there is service permission information separate from the usage authority. sea bream.

FIG. 6A shows an example in which the user A who has registered as a friend is chatting with the chatbot 16A on a one-to-one basis instead of in a group chat. In this case, when the manuscript 200 as image data is transmitted from the user A who has the usage authority, the chatbot 16A drives the printer 18A to provide a print service in response to this request.

FIG. 6B shows an example in which a user B who has not registered as a friend and a chatbot 16A exist. In this case, even if the manuscript 200 is transmitted from the user B, the chatbot 16A does not have the usage authority because it is not registered as a friend, and the chatbot 16A uses the printer 18A in response to a request from the user who does not have the usage authority. Does not drive and does not provide print services.

FIG. 6C shows an example in which the chatbot 16A participates in the group chat of the user A who is registered as a friend and the user B who is not registered as a friend in response to an invitation from the user A. User A and User B are registered as friends with each other and form a group chat. Since it is unknown whether or not the chatbot 16A has registered as a friend for the user B, when the manuscript 200 is transmitted from the user B, the chatbot 16A provides a print service in the same manner as the user A in response to this request without limitation. Is not desirable.

FIG. 7A shows the processing of this embodiment. For the user A who has registered as a friend, the chatbot 16A assigns the service permission information to the user A when the friend registration is completed. This service permission information is information independent of the usage authority of the chatbot 16A and can be transferred between users without going through the chatbot 16A, and in this sense, it is regarded as the enable information or token of the service request message. be able to. The form of the service permission information is arbitrary, but it can be, for example, an electronic stamp (permission stamp) that can be sent and received. When the friend registration is completed, the chatbot sends a permission stamp to the user who has registered as a friend and provides it.

When the manuscript 200 is transmitted to the chatbot 16A, the user A transmits the permission stamp 202 in association with the manuscript 200. The chatbot 16A receives the permission stamp 202 related to the manuscript 200, and executes the print service according to the transmitted manuscript 200.

User B does not have the permission stamp 202 because he has not registered as a friend. Therefore, when the manuscript 200 is transmitted to the chatbot 16A, the permission stamp 202 is not transmitted. The chatbot 16A does not execute the print service according to the transmitted manuscript 200 due to the absence of the permission stamp 202.

On the other hand, when the permission stamp 202 is transmitted from the user A who has registered as a friend in association with the manuscript 200 transmitted from the user B, the chatbot 16A receives the permission stamp 202, so that the manuscript 200 transmitted from the user B is transmitted. It is assumed that the permission stamp 202 exists in association with the document 200, and the print service is executed according to the manuscript 200. Regardless of whether or not the user B is registered as a friend, the execution / non-execution of the print service is switched depending on the presence or absence of the permission stamp 202.

Since the user B has not registered the chatbot as a friend, he does not have the setting information table as shown in FIG. Therefore, the chatbot executes the print service on the printer when only a single printer exists, and executes the print service using one of the printers as the default printer when there are multiple printers. do. When the chatbot provides the permission stamp 202, the chatbot stores the user ID of the provision destination together with the ID of the permission stamp 202, identifies the provision destination user from the ID of the permission stamp 202, and sets the specified user. You may run the print service on the information printer. For example, regarding the permission stamp 202, the permission stamp ID = 001 and the permission stamp provider = user A and the like are stored. When the permission stamp 202 is transmitted from the user A who has registered as a friend, the permission stamp 202 is provided to the user A, the user A is specified from the ID of the permission stamp 202, and the setting information about the user A is used to refer to the printer. A print service is executed using A. At this time, it can be said that the user A gives the user B the permission to print by transmitting the permission stamp 202, and also permits the reference of his / her own setting information.

In the example of FIG. 7A, the user B transmits the manuscript 200 and the user A transmits the permission stamp 202. However, since the permission stamp 202 is electronic information and can be transmitted and received, the user A permits it. The stamp 202 may be provided (transferred) to the user B, and the user B may transmit the permission stamp 202 in connection with the manuscript 200.

FIG. 7B shows the processing in this case. When the manuscript 200 is transmitted to the chatbot 16A, the user B transmits the permission stamp 202 provided by the user A in association with the manuscript 200. The chatbot 16A receives the permission stamp 202 related to the manuscript 200, and executes the print service according to the manuscript 200.

Hereinafter, the processing of the present embodiment will be described in more detail.

FIG. 8 shows a sequence diagram of this embodiment. This is a process between the user terminal A operated by the user A, the user terminal B operated by the user B, and the chatbot. It is assumed that user A, user B, and the chatbot participate in the same group chat, user A registers the chatbot as a friend, and user B does not register the chatbot as a friend.

The user A operates the user terminal A to register the chatbot as a friend. The chatbot stores the user ID of the user registered as a friend in the user information table of the user information storage unit 165. Further, the chatbot transmits service permission information, for example, a permission stamp to the user terminal A of the user A who has registered as a friend.

Next, the user A transmits the manuscript as image data in the group chat. Further, in connection with the transmission of this manuscript, the user A transmits the permission stamp obtained from the chatbot when the friend is registered.

The chatbot accepts the manuscript as a service request message, and when it receives a permission stamp in connection with this, it permits printing and executes the print service.

Next, the user B who has not registered as a friend sends the manuscript as image data in the group chat. At this time, the user B does not send the permission stamp in connection with the transmission of this manuscript.

The chatbot accepts the manuscript as a service request message, but does not allow printing and does not run the print service because there is no permission stamp associated with it. At this time, the chatbot ignores the request from user B, creates and responds to a message saying "printing is not possible", and also creates a message such as "please register as a friend to print". You may be prompted to register as a friend by responding.

On the other hand, the user B who has not registered as a friend sends the manuscript as image data in the group chat, and then the user A sends the permission stamp. In this case, the chatbot accepts the manuscript as a service request message, and since there is also a permission stamp associated with this, the chatbot permits printing and executes the print service.

<Embodiment 2>
In the first embodiment, after the user sends the manuscript, the permission stamp is transmitted in connection with the manuscript, but the permission stamp may be transmitted first, and then the manuscript may be transmitted.

FIG. 9 shows a sequence diagram of this embodiment. It is assumed that user A, user B, and the chatbot participate in the same group chat, user A registers the chatbot as a friend, and user B does not register the chatbot as a friend.

The user A operates the user terminal A to register the chatbot as a friend. The chatbot stores the user ID of the user registered as a friend in the user information table of the user information storage unit 165. Further, the chatbot sends information on usage authority, specifically, a permission stamp, to the user terminal A of the user A who has registered as a friend.

Next, the user A sends a permission stamp in the group chat. When the chatbot accepts the permission stamp, it responds by composing a message "Send me an image".

The user A who visually recognizes this message transmits the manuscript as image data. When the chatbot accepts the manuscript following the permission stamp, it determines that the permission stamp related to this manuscript exists, permits printing of the manuscript, and executes the print service.

On the other hand, if the user B sends the manuscript without sending the permission stamp in advance, the chatbot accepts this manuscript, but determines that the permission stamp related to this manuscript does not exist, and prints the manuscript. Do not allow and do not run print services.

Further, when the user A sends the permission stamp in the group chat and then the user B sends the manuscript, the chatbot determines that the permission stamp exists in relation to the manuscript, and the user B sends the manuscript. Allow printing of the manuscript and run the print service.
However, if the user A sends a cancellation stamp for canceling the permission stamp after the user B sends the manuscript, the chatbot invalidates the validity of the previous permission stamp by accepting the cancellation stamp, and this permission stamp is used. Printing of manuscripts related to is also invalidated. Therefore, the print service of the original document transmitted from the user B is not executed.

The cancellation stamp in the present embodiment may be provided to the user A by the chatbot as a group together with the permission stamp when the friend registration is completed.

It can be said that the revocation stamp invalidates the validity of the previous permission stamp, and invalidates the execution of the print service of the manuscript transmitted between the permission stamp and the revocation stamp. Alternatively, the cancellation stamp can be said to invalidate the execution of the print service of the manuscript transmitted immediately before.

<Embodiment 3>
In the second embodiment, the case where one manuscript is printed by one permission stamp has been described, but a plurality of manuscripts may be printed by one permission stamp.

FIG. 10 shows a sequence diagram of this embodiment. It is assumed that user A, user B, and the chatbot participate in the same group chat, user A registers the chatbot as a friend, and user B does not register the chatbot as a friend.

The user A operates the user terminal A to register the chatbot as a friend. The chatbot stores the user ID of the user registered as a friend in the user information table of the user information storage unit 165. Further, the chatbot transmits the service permission information and the cancellation information, specifically, the permission stamp and the cancellation stamp to the user terminal A of the user A who has registered as a friend.

Next, the user A sends a permission stamp in the group chat. When the chatbot accepts the permission stamp, it responds by composing a message "Send me an image".

The user A who has visually recognized this message sequentially transmits a plurality of documents as image data. FIG. 10 shows a case where two documents are transmitted as an example. When the chatbot accepts a plurality of manuscripts following the permission stamp, it determines that there is a permission stamp related to these manuscripts, permits printing of the plurality of manuscripts, and executes a print service.

However, if the user A sends a plurality of manuscripts and then the user B sends the manuscript in the middle, the chatbot executes the print service without distinguishing between the manuscript from the user A and the manuscript from the user B. ..

In order to prevent this, the user A sends a cancellation stamp after the user B sends the manuscript. When the chatbot receives the cancellation stamp, it invalidates the execution of the print service of the manuscript transmitted immediately before that, and executes the print service of the manuscript from the user A but does not execute the print service of the manuscript from the user B.

<Embodiment 4>
In the second and third embodiments, the print service is executed by transmitting one or more originals after transmitting the permission stamp, but the validity of the permission stamp is limited by a certain time and the permission stamp is transmitted. Although the print service is executed for the originals sent within a certain period of time, the permission stamp becomes invalid after a certain period of time, and it is possible to control not to execute the print service of the originals transmitted after that. ..

FIG. 11 shows a sequence diagram of this embodiment. It is assumed that user A, user B, and the chatbot participate in the same group chat, user A registers the chatbot as a friend, and user B does not register the chatbot as a friend.

The user A operates the user terminal A to register the chatbot as a friend. The chatbot stores the user ID of the user registered as a friend in the user information table of the user information storage unit 165. Further, the chatbot transmits information on usage authority, specifically, a permission stamp and a cancellation stamp, to the user terminal A of the user A who has registered as a friend.

Next, the user A sends a permission stamp in the group chat. When the chatbot accepts the permission stamp, it responds by composing a message "Send me an image".

The user A who has visually recognized this message sequentially transmits a plurality of documents as image data. FIG. 11 shows a case where two documents are transmitted as an example. When the chatbot accepts a plurality of manuscripts following the permission stamp, it determines that there is a permission stamp related to these manuscripts, permits printing of the plurality of manuscripts, and executes a print service.

On the other hand, after a certain amount of time has passed since the permission stamp was sent, that is, after the chatbot received the permission stamp, the chatbot invalidated the received permission stamp and created a message saying "Printing stopped". And send.

The user A and the user B who have visually recognized this message can recognize that the permission stamp has expired. Even if the user B sends the manuscript after the message [Stop printing] from the chatbot, the chatbot does not execute the print service of the manuscript because the permission stamp has already expired.

<Embodiment 5>
FIG. 12 shows an example of a terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

On the screen of the user terminal A, a representation figure (icon) 100 indicating the user A and an icon 104 indicating the chatbot are displayed, and the message or the manuscript to be transmitted is sequentially displayed from top to bottom in chronological order.

The user A operates the user terminal A to transmit the manuscript 200, and then transmits the permission stamp 202. The permission stamp 202 has the wording "print please", but this wording is optional. Further, the shape and color of the permission stamp 202 are also arbitrary.

The chatbot accepts the manuscript 200 and the permission stamp 202 transmitted from the user A, and since the permission stamp 202 related to the manuscript 200 exists, the chatbot executes the print service of the manuscript 200. That is,
"OK. I will print."
And respond to it to run the print service. Then, when the printing of the original 200 is completed, "printing is completed" in response to the completion notification from the printer.
Create and send a message with.

After accepting the manuscript 200, the chatbot will use the chatbot.
"Please send a permit stamp"
Etc. may be created and responded to to prompt the transmission of the permission stamp. The user A is a user who has been registered as a friend, but the chatbot switches the execution / non-execution of the print service depending on the presence or absence of the permission stamp 202.

<Embodiment 6>
FIG. 13 shows an example of another terminal screen displayed on the display unit of the user terminal B operated by the user B who has not registered the chatbot as a friend.

The user B operates the user terminal B to transmit the manuscript 200, and then transmits a permission stamp 204 different from the permission stamp 202 provided to the user by registering as a friend.

The chatbot accepts and analyzes the permission stamp 204, determines that the permission stamp 204 is different from the original permission stamp 202, and does not execute the print service of the manuscript 200. In FIG. 13, since the print service is not executed, the chatbot shows that it does not send a message to print.

In addition, since the permission stamp 204 is different for chatbots,
"Cannot print because the permission stamp is different"
You may respond by composing a message with.

<Embodiment 7>
FIG. 14 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

The user A operates the user terminal A to transmit the permission stamp 202.

When the chatbot accepts the permission stamp 202,
"OK! Send me an image"
And respond by composing a message with.

The user A who has visually recognized this message transmits the manuscript 200 according to this message. When the chatbot receives the manuscript 200, the chatbot executes the print service of the manuscript 200 because the permission stamp 202 related to the manuscript 200 exists. Then, when printing is completed, "printing is completed" in response to the completion notification from the printer.
Create and send a message with.

In the example of FIG. 12, the permission stamp 202 is transmitted after the manuscript 200 is transmitted, but it should be noted that in this example, the permission stamp 202 is transmitted before the manuscript 200 is transmitted.

<Embodiment 8>
FIG. 15 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend. Since the user A, the user B, and the chatbot constitute the same group chat, the icon 100 of the user A, the icon 102 of the user B, and the icon 104 of the chatbot are displayed.

The user A operates the user terminal A to transmit the permission stamp 202.

When the chatbot accepts the permission stamp 202,
"OK! Send me an image"
And respond by composing a message with.

The user B who has visually recognized this message transmits the manuscript 200 after this message. When the chatbot accepts the manuscript 200, the permission stamp 202 related to the manuscript 200 exists, so that the chatbot tries to execute the print service of the manuscript 200. However, prior to the print execution, the user A prints the cancellation stamp 206. Send. The cancellation stamp 206 has the wording "printing canceled", but the wording is arbitrary. The shape and color are also arbitrary. However, it is preferable to have a certain relationship with the shape and color of the permission stamp, and it is preferable to use a shape and color that can be understood as being mutually opposite stamps of permission and cancellation. If the chatbot receives the cancellation stamp 206 before the start of print execution, the chatbot invalidates the print service of the manuscript 200 immediately before that and does not execute the print service. Chatbots
"I stopped printing"
Create and send a message with.

After accepting the manuscript 200, the chatbot will "print".
If the cancellation stamp 206 is sent after creating and responding to the message, the print service may be executed as it is, or may be interrupted if the printing process in the printer may be interrupted.

<Embodiment 9>
FIG. 16 shows an example of another terminal screen displayed on the display unit of the user terminal B operated by the user B who has not registered the chatbot as a friend.

User B operates the user terminal B to transmit the document 200. After that, the user A who visually recognizes this message operates the user terminal A to transmit the permission stamp 202.

When the chatbot accepts the permission stamp 202, the permission stamp 202 related to the manuscript 200 exists.
"OK. I will print."
And respond to it to run the print service.

User B responds to the fact that the permission stamp 202 is transmitted from user A.
"Thank you"
And send a message. When the chatbot finishes printing the manuscript 200,
"Print completed"
Create and send a message with.

<Embodiment 10>
FIG. 17 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

The user A operates the user terminal A to transmit the permission stamp 202. When the chatbot accepts the permission stamp 202,
"OK! Send me the image. When you're done, send me the stamp."
And respond by composing a message with.

The user A who has visually recognized this message sequentially transmits a plurality of documents 200 and 201. Then, after transmitting the plurality of documents 200 and 201, the permission stamp 202 is transmitted again.

Since the permission stamp 202 exists before and after the manuscripts 200 and 201, the chatbot executes the print service for the manuscripts 200 and 201 transmitted between the two permission stamps 202 as print targets. And since there are two manuscripts transmitted between the two permission stamps 202,
"Print two sheets"
And respond to the message, "Print completed" after printing is completed.
Create and send a message with.

In the present embodiment, the print service is executed for the manuscripts 200 and 201 between the two permission stamps 202, but the print service is within the first fixed time after the transmission of the first permission stamp 202 and 2 The print service may be executed only for the originals within the second fixed time (same or different from the first fixed time) before the transmission of the second permission stamp 202.

<Embodiment 11>
FIG. 18 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

The user A operates the user terminal A to first transmit a plurality of documents 200 and 201, and then transmit a permission stamp 202. When the chatbot receives the permission stamp 202, the manuscripts 200 and 201 exist in front of the permission stamp 202, so the chatbot executes the print service with the manuscripts 200 and 201 as print targets. And since there are two manuscripts sent before the permission stamp 202,
"Print two sheets"
And respond to the message, "Print completed" after printing is completed.
Create and send a message with.

<Embodiment 12>
FIG. 19 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

The user A operates the user terminal A to transmit the permission stamp 202. When the chatbot accepts the permission stamp 202,
"OK! Send me the image. When you're done, send me the stamp."
And respond by composing a message with.

The user A who has visually recognized this message transmits the manuscript 200.

On the other hand, the user B who visually recognizes this message transmits the document 201 after the document 200.

The user A who visually recognizes that the document 201 has been transmitted from the user B transmits the cancellation stamp 206 instead of the permission stamp 202 in order to prevent unintended printing of the document 201 of the user B.

The chatbot executes the print service for the manuscript between the two permission stamps 202, but because the two permission stamps 202 do not exist, the chatbot does not execute the print service for the manuscripts 200 and 201 and cancels the stamp. "Stop printing" according to 206
And respond by composing a message with.

If the user A allows the printing of the manuscript 201 transmitted by the user B, the user A may send the permission stamp 202 instead of the cancellation stamp 206, and the chatbot may send the manuscript 200 between the two permission stamps 202. , 201 is the target of the print service.

<Embodiment 13>
FIG. 20 shows an example of another terminal screen displayed on the display unit of the user terminal A operated by the user A who has registered the chatbot as a friend.

The user A operates the user terminal A to transmit the permission stamp 202. When the chatbot accepts the permission stamp 202,
"OK! Send me the image. When you're done, send me the stamp."
And respond by composing a message with.

The user A who has visually recognized this message transmits the manuscript 200.

On the other hand, the user B who visually recognizes this message transmits the document 201 after the document 200.

The user A who visually recognizes that the document 201 has been transmitted from the user B does not transmit the permission stamp 202 again in order to prevent the unintended printing of the document 201 of the user B.

Since the second permission stamp 202 does not exist within a certain period of time after the first permission stamp 202, the chatbot does not execute the print service for the manuscripts 200 and 201.
"Time out, I stopped printing"
And respond by composing a message with.

Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments and can be modified in various ways. Hereinafter, a modified example will be described.

<Modification 1>
In the embodiment, the case where the user A, the user B, and the chatbot configure the same group chat has been described, but more users may configure the group chat, and in this case, the chatbot is a friend. When there are multiple registered users, any user can send a permission stamp.

FIG. 21 shows an example in which user A, user B, user C, and a chatbot constitute the same group chat. It is assumed that the user A and the user C have registered the chatbot as a friend, the user B has not registered as a friend, and the user A has invited the chatbot to the group chat.

User B, who has not registered as a friend, sends the manuscript 200. In this state, the manuscript 200 is not printed because the permission stamp 202 does not exist.

After the transmission of the manuscript 200, when the user C participating in the group chat sends the permission stamp 202, the chatbot prints the manuscript 200 because the permission stamp 202 exists in relation to the manuscript 200. Run the service. Of course, when the permission stamp 202 is transmitted from the user A instead of the user C, the print service for the document 200 is similarly executed.

<Modification 2>
In the embodiment, the case where the user B who has not registered as a friend acquires the permission stamp 202 from the user A who has registered as a friend and sends it to the chatbot has been described, but the user A provides the permission stamp to the user B. At that time, a limit may be set on the expiration date or the number of expiration dates of the permission stamp 202. Similarly, when the chatbot provides a permission stamp to a user who has registered as a friend, a limit may be set on the expiration date or the number of expiration dates. The set expiration date or the number of expiration dates is stored in the storage device 16g together with the ID of the permission stamp. For example, the permission stamp ID = 001, the provider = user A, the expiration date = March 1, 2018, and the like.

FIG. 22 shows an example of a screen when the expiration date is set for the permission stamp 202.

User B transmits the manuscript 200, and then the permission stamp 202. When the chatbot receives the permission stamp 202, the chatbot specifies the expiration date from the ID, and if the current date and time is within the expiration date, the chatbot executes the print service of the manuscript 200. On the other hand, if the expiration date has passed, the print service will not be executed and
"It's already expired. Please register as a friend."
By creating and responding to the message, the print service is not executed, and user B is urged to register as a friend.

<Modification 3>
FIG. 23 shows an example of a screen when the number of valid times is set in the permission stamp 202. For example, the chatbot is stored in the storage device 16g by setting the permission stamp ID = 001, the provider = user A, the number of valid times = 2 times, and the like. Further, the chatbot receives the permission stamp 202, and each time the print service is executed, the chatbot sequentially counts the number of times the permission stamp is used and stores it in the storage device 16g in association with the ID of the permission stamp 202.

User B transmits the manuscript 200, and then the permission stamp 202. When the chatbot receives the permission stamp 202, the chatbot specifies the number of valid times from the ID, and if the number of times of use at the present time is within the valid number of times, the chatbot executes the print service of the manuscript 200. On the other hand, if the number of valid times has passed, the print service will not be executed and the print service will not be executed.
"I've already used up the number. Please register as a friend."
And respond by composing a message with.

<Modification example 4>
In the embodiment, an electronic stamp that can be sent and received as service permission information is exemplified, but any authenticity assurance technique for preventing forgery or falsification of the permission stamp or cancellation stamp as an electronic stamp can be used. For example, when the operation control unit 163 assigns a permission stamp and a cancellation stamp to a user having usage authority, the operation control unit 163 calculates a hash value from the permission stamp and the cancellation stamp together with user-specific information (user ID, etc.) and stores the user information. The hash value stored in the user information storage unit 165 is stored in the user information storage unit 165 when the message sent from the user includes the permission stamp or the cancellation stamp. By collating with, it is determined whether or not the stamp is genuine.

<Modification 5>
In the embodiment, as a chatbot, a chatbot that provides a print service in response to a message from a user is described as an example, but the chatbot may provide any service other than this. Examples of these services are as follows.
・ Search service for music, news articles, accommodations, books, cooking recipes, etc. ・ Ticket reservation service ・ Listing / search / transaction contact service in free market ・ Translation service in other languages

FIG. 24 shows a system configuration diagram when the translation service is executed. Unlike FIG. 1, a translation engine A (19A) and a translation engine B (19B) are provided in place of the printer A (18A) and the printer B (18B). The translation engine A is a software robot program that translates Japanese into English, and the translation engine B is a software robot program that translates Japanese into Chinese.

FIG. 25 is a sequence diagram of a modified example. This is a process between the user terminal A operated by the user A, the user terminal B operated by the user B, and the chatbot. It is assumed that the user A, the user B, and the chatbot exist in the same group chat, the user A registers the chatbot as a friend, and the user B does not register the chatbot as a friend.

User B sends a message to be translated to the chatbot. As it is, the chatbot does not execute the translation service because the permission stamp does not exist, but when the permission stamp 202 is sent from the user A, the permission stamp 202 related to the service request message exists, so that the chatbot does not execute the translation service. ,
"OK. I will translate."
And respond to it, and run the translation service on the translation engine.

10A User Terminal A, 10B User Terminal B, 10C User Terminal C, 12 Cloud, 14 Chat Service Server, 16A Bot Server A, 16B Bot Server 16B, 18A Printer A, 18B Printer B.

Claims (18)

A reception means for receiving service request messages for a software robot program that operates on a message service that exchanges messages between users and exchanges messages with users.
A user authority granting means for granting a user authority to a user who has performed a specific operation on the software robot program,
Permission information granting means for granting service permission information to the user to whom the usage right is granted, and
When the service request message is received by the receiving means, a control means for controlling execution and non-execution of the service according to the presence or absence of the service permission information related to the service request message.
Message providing device. If the user who sent the service request message is a user who has the usage right, the control means executes the service without the service permission information, and the user who sent the service request message has the usage right. The message providing device according to claim 1, wherein the service is not executed if the user does not have the service permission information. The message providing device according to claim 1, wherein the service permission information is independent of the user having the usage authority. The usage authority is not transferable between users who do not go through the software robot program, and the service permission information can be transferred between users who do not go through the software robot program. Message providing device. The message providing device according to claim 1, wherein the service permission information is an electronic stamp that can be sent and received. The message providing device according to claim 1, wherein the control means executes the service in response to the service request message when the service permission information is transmitted after the service request message. The message providing device according to claim 3, wherein the control means executes the service in response to the service request message when the service permission information is transmitted within a certain time period after the service request message. The message providing device according to claim 1, wherein the control means executes the service in response to the service request message when the service permission information is transmitted before the service request message. The message providing device according to claim 8, wherein the control means executes the service in response to the service request message when the service permission information is transmitted within a certain time period before the service request message. The message providing device according to claim 1, wherein the control means executes the service in response to the service request message when the service permission information is transmitted before and after the service request message. The control means transmits the service permission information within a first fixed time before the service request message, and transmits the service permission information within a second fixed time after the service request message. The message providing device according to claim 10, wherein the service is executed in response to the service request message. The message providing device according to any one of claims 1 to 11, wherein the service permission information includes information on the expiration date or the number of times of validity. The permission information granting means adds cancellation information in addition to the service permission information.
The message providing device according to claim 1, wherein the control means causes the service to be non-executed in response to the service request message when the cancellation information is transmitted. The message providing device according to claim 13, wherein the cancellation information is an electronic stamp that can be transmitted and received. The message providing device according to claim 13, wherein the control means does not execute the service in response to the service request message before the cancellation information. The message providing device according to claim 13, wherein the control means does not execute the service in response to the service request message after the cancellation information. The message providing device according to any one of claims 1 to 16, wherein the service is an image printing service. Computer,
A reception means for receiving service request messages for a software robot program that operates on a message service that exchanges messages between users and exchanges messages with users.
A user authority granting means for granting a user authority to a user who has performed a specific operation on the software robot program,
Permission information granting means for granting service permission information to the user to whom the usage right is granted, and
A program for operating as a control means for controlling execution and non-execution of a service according to the presence or absence of the service permission information related to the service request message when the service request message is received by the reception means.

Images