JP6941853B2 - Product sales data processing equipment, programs, and product sales data processing methods - Google Patents

Description

The present invention relates to a product sales data processing apparatus , a program , and a product sales data processing method .

In a POS device that performs accounting work by an operator alone, there is a POS device that executes a plurality of transactions (product registration processing, settlement processing, etc.) in parallel in order to efficiently handle customers (see, for example, Patent Document 1). ).

Japanese Unexamined Patent Publication No. 2016-095588

However, in the technique described in Patent Document 1, when the first customer is in the process of settlement, the next customer cannot make the settlement even after the product registration is completed. The same applies to electronic money, card payments, and gift certificates that do not use change machines, so the next customer had to wait until the first customer's payment was completed.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a product sales data processing apparatus , a program , and a product sales data processing method capable of realizing efficient customer handling.

One aspect of the present invention that solves the above-mentioned problems is a registration unit that registers a product, a first payment unit that processes the product registered by the registration unit in cash, and a product registered by the registration unit in cash. When either the second settlement unit that processes the settlement other than the above, the settlement method of the first customer, or the settlement method of the second customer who is the next customer is cash and the other is other than cash The registration unit includes a control unit that executes the payment processing of the second customer when the registration of the product of the second customer is completed regardless of the payment processing status of the first customer. The first settlement unit is a product sales data processing device provided on the store clerk side and provided on the customer side facing the registration unit.

Further, one aspect of the present invention is a first aspect in which a registration unit provided on the clerk side and registering a product and a product provided on the customer side facing the registration unit and registered by the registration unit are settled in cash. A computer as a product sales data processing device including a payment unit of the above and a second payment unit that processes products registered by the registration unit other than cash is the payment method and the next customer of the first customer. When one of the payment methods of the second customer is cash and the other is other than cash, the product of the second customer is irrespective of the payment processing status of the first customer. The product sales data processing method is characterized in that when the registration is completed, a control step for executing the payment processing of the second customer is executed.

Further, one aspect of the present invention is a first aspect in which a registration unit provided on the clerk side and registering a product and a product provided on the customer side facing the registration unit and registered by the registration unit are settled in cash. A computer as a product sales data processing device including a payment unit of the above and a second payment unit that processes products registered by the registration unit with a value other than cash.
When one of the payment method of the first customer and the payment method of the second customer who is the second customer is cash and the other is other than cash, the status of the payment processing of the first customer. Regardless of the above, when the registration of the product of the second customer is completed, it is a program for executing the control step of executing the payment process of the second customer.

According to the present invention, efficient customer handling can be realized.

It is a perspective view of the appearance of the product sales processing apparatus in the 1st Embodiment of this invention. It is a perspective view of the appearance from another viewpoint of the product sales processing apparatus in the 1st Embodiment of this invention. It is a top view of the product sales processing apparatus in the 1st Embodiment of this invention. It is a block diagram which shows the example of the electric structure of the product sales processing apparatus in 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for store clerk in the 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for a customer in 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for store clerk in the 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for store clerk in the 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for a customer in 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for a customer in 1st Embodiment of this invention. It is a figure which showed the display example which is displayed on the display part for a customer in 1st Embodiment of this invention. It is a flowchart which shows an example of the processing procedure of the product registration processing executed by the product sales processing apparatus in the 1st Embodiment of this invention. It is a flowchart which shows an example of the processing procedure of the settlement processing executed by the product sales processing apparatus in the 1st Embodiment of this invention. It is a perspective view of the appearance of the cache register system in the 2nd Embodiment of this invention. It is a block diagram which shows the example of the electric structure of the cache register system in the 2nd Embodiment of this invention.

Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.

(First Embodiment)
First, the first embodiment will be described. The product sales processing device (product sales data processing device) 1 according to an embodiment of the present invention includes a product registration process for registering a purchased product and a settlement process (settlement process) for settlement (accounting) of the registered product. Or accounting treatment).

FIG. 1 is a perspective view of the appearance of the product sales processing device 1. Specifically, this figure is a perspective view when viewed from diagonally forward and upward on the customer side. In this figure, the coordinate axes of the Cartesian coordinate system XYZ are shown. The X-axis is a horizontal axis of the product sales processing device 1 that is horizontal to the horizontal plane. The Y-axis is the axis in the depth direction of the product sales processing device 1 that is horizontal to the horizontal plane, in other words, the axis in the direction toward the customer side. The Z-axis is an axis in the height direction of the product sales processing device 1 that is orthogonal to the horizontal plane.

FIG. 2 is a perspective view of the appearance of the product sales processing device 1 from another viewpoint. Specifically, this figure is a perspective view when viewed from diagonally forward and upward on the clerk side. In this figure, a clerk S (product registrant) facing each other across the counter stand 80, a customer C1, and a customer C2 who is a next customer of the customer C1 are shown. When customer C1 and customer C2 are not distinguished, they are referred to as customer C. The counter stand 80 may be provided with casters so as to be movable. In each figure, the same components are designated by the same reference numerals.

The product sales processing device 1 includes a clerk display unit 10, an operation reception unit 20, a housing 40, a support unit 41, a customer display unit 50, a change machine 60, a receipt issuing unit 70, and a card reader. With 90.

Further, the product sales processing device 1 includes a CPU 100 (sometimes also referred to as a control unit) described later. The CPU 100 controls a store clerk display unit 10, an operation reception unit 20, a scanner unit 30, a scanner unit 31, a card reader 90, a customer display unit 50, a change machine 60, a receipt issuing unit 70, and the like to perform product registration processing. And control the execution of the checkout process.

Hereinafter, the configuration of the product sales processing device 1 will be described in detail. A housing 40 is installed on the counter stand 80. A mounting surface 81 on which the purchased product can be placed is secured on the counter stand 80 on the clerk S side of the installation position of the housing 40.

The housing 40 installed on the counter stand 80 was fixed to the mounting surface 81 at the end (upper end) opposite to the installation surface side so that the display surface faces the clerk S side. A store clerk display unit 10 is attached via the support unit 41. That is, the store clerk display unit 10 is supported by the support unit 41 at a position above the mounting surface 81.

The clerk display unit 10 is rotatable with respect to the vertical central axis (axis parallel to the Z axis) of the support unit 41. In the illustrated example, the clerk display unit 10 is rotatable (swingable) within a range that does not hit the housing 40.

The rotatable range of the clerk display unit 10 is not limited to the illustrated example. For example, the support portion 41 may be lengthened, and the rotatable range of the clerk display unit 10 may be a range of approximately 180 degrees (including 180 degrees) from the front direction with respect to the clerk S.

Further, the rotatable direction of the clerk display unit 10 is not limited to the illustrated example. For example, the rotatable direction of the clerk display unit 10 is such that the clerk display unit 10 can rotate with respect to an axis orthogonal to the vertical central axis of the support unit 41 (an axis parallel to the X axis, etc.). There may be. When the store clerk display unit 10 is rotated by, for example, about 120 degrees with respect to an axis orthogonal to the vertical central axis of the support unit 41, the display top and bottom of the store clerk display unit 10 are reversed. Therefore, when it is rotated by about 120 degrees, the CPU 100 may control so that the top and bottom of the display are inverted so that the top and bottom are not reversed when it is rotated by about 120 degrees.

The clerk display unit 10 displays various information on the clerk S. For example, the clerk display unit 10 displays the product registration display information in the product registration process and the accounting display information in the settlement process. The product registration display information is, for example, information such as the product name, unit price, discount amount, and quantity of the purchased product. The accounting display information is, for example, information such as a total amount, a deposit amount, a difference (change amount), and a purchase quantity.

In the present embodiment, a liquid crystal display device with a touch panel having an operation reception function is used as the display unit 10 for the clerk. Various GUI (Graphical User Interface) buttons (predetermined preset buttons) are displayed on the touch panel of the clerk display unit 10. When there is an operation of the GUI button, that is, when the GUI button is touched (pressed), operation information corresponding to the operation (pressed GUI button) is supplied to the CPU 100. That is, the clerk display unit 10 (or the touch panel or the GUI button) is both a display unit and an input unit.

An operation reception unit 20 is attached to the lower part of the store clerk display unit 10. The operation reception unit 20 has various keys (mechanical keys) as input units. The keys held by the operation reception unit 20 are, for example, a subtotal key (product registration completion key) for ending the product registration process, an accounting key (current total key) for starting the settlement process, and the like. When there is a key operation, that is, when the key is pressed, operation information corresponding to the operation (pressed key) is supplied to the CPU 100. The operation reception unit 20 may be directly attached to the support unit 41 so that the operation unit faces the clerk S side.

The input unit of the operation reception unit 20 and the GUI button displayed on the clerk display unit 10 are the operation reception unit (registration unit) on the clerk side.

A customer display unit 50 is arranged on the counter stand 80 on the customer C side of the installation position of the housing 40 so that the display surface faces the customer C side. The angle of the display surface of the customer display unit 50 may be changeable.

The customer display unit 50 displays various information to the customer C. For example, the customer display unit 50 displays the product registration display information in the product registration process and the accounting display information in the settlement process.

In the present embodiment, a liquid crystal display device with a touch panel having an operation reception function is used as the customer display unit 50. Various GUI buttons are displayed on the touch panel of the customer display unit 50. When there is an operation of the GUI button, that is, when the GUI button is touched (pressed), operation information corresponding to the operation (pressed GUI button) is supplied to the CPU 100. That is, the customer display unit 50 (or the touch panel or GUI button) is both a display unit and an input unit.

A change machine 60 is arranged below the position where the customer display unit 50 is provided and at a position near the customer display unit 50.

The change machine 60 is an automatic change machine (first settlement unit) that accepts the input of banknotes and coins by the customer C, performs a deposit process, and discharges the banknotes and coins when the change, refund, or rejection is performed. The change machine 60 includes a bill management unit 61, a coin insertion slot 64, a coin discharge port 65, and a reject port 66. The bill management unit 61 has a bill insertion port 62 and a bill discharge port 63. The bill insertion slot 62 is a slot for taking in bills inserted by the customer C. The bill discharge port 63 is a port for discharging bills and rejected bills. The bill insertion slot 62 and the bill discharge port 63 are configured in two stages. For example, in the bill management unit 61, the upper row is the bill insertion port 62, and the lower row is the bill discharge port 63.

The coin slot 64 is a slot for taking in coins inserted by customer C. The coin ejection port 65 is a port for ejecting coins as change, coins when the coin identification unit (not shown) provided in the change machine 60 fails to identify, and coins when the coin identification unit identifies as counterfeit coins. .. The reject port 66 is a port for ejecting coins when a cancel operation is performed after depositing. The coin insertion slot 64, the coin discharge port 65, and the reject port 66 are also collectively referred to as a coin management unit. The change machine 60 may include only a coin management unit.

A receipt issuing unit 70 is arranged in the vicinity of the customer display unit 50 and the change machine 60. The receipt issuing unit 70 prints the accounting information on the receipt paper which is a paper medium, and outputs the printed receipt (accounting receipt) from the receipt discharge port.

The change machine 60 and the receipt issuing unit 70 direct the bill input port 62, the bill discharge port 63, the coin insertion port 64, the coin discharge port 65, the reject port 66, and the receipt discharge port toward the customer C side. The counter stand 80 is projected from the customer C side side surface (a surface parallel to the XZ plane). With this arrangement, when the customer C stands close to the change machine 60, the possibility that the toe of the customer C hits the counter stand 80 is reduced. For example, the change machine 60 and the receipt issuing unit 70 are housed in an integrated housing, and this housing is projected from the side surface of the counter stand 80 on the customer C side.

A scanner unit 30 that is hooked on a pedestal is provided on the side surface of the housing 40. In this embodiment, a handy scanner is used as the scanner unit 30.

A scanner unit 31 is provided on the surface of the housing 40 on the clerk S side. A scanner window 31a is provided on the surface of the scanner unit 31 on the clerk S side. The scanner unit 31 has a wedge shape when viewed from its side surface. That is, the scanner unit 31 has a shape in which the thickness increases from the mounting surface 81 upward. Therefore, the scanner window 31a is in a state in which the central axis penetrating the window surface is tilted downward with respect to the horizontal plane. With this configuration, a large area of the mounting surface 81 can be secured, and the bar code attached to the product can be easily scanned by the clerk S.

When the barcode attached to the product or the like is scanned (read) by the scanner unit 30 or the scanner unit 31, the product code corresponding to the information of the barcode is supplied to the CPU 100.

A card reader 90 is installed on the counter stand 80. The card reader 90 is connected to the housing 40. The card reader 90 is installed at a position where both the customer C1 and the customer C2 can easily operate (for example, between the customer C1 and the customer C2). The card reader 90 is an IC card reader / writer that communicates with an IC card such as a credit card or a contactless IC card for electronic money. The card reader 90 outputs the information read from the IC card to the CPU 100. Further, the card reader 90 writes information to the IC card in response to an instruction input from the CPU 100. The card reader 90 is a second payment unit that executes payment processing using credit or electronic money. The card reader 90 includes a reader / writer 91 for reading and writing IC cards, and an operation unit 92 for inputting a personal identification number and the like.

FIG. 3 is a plan view of the product sales processing device 1. Specifically, this figure is a plan view when viewed from the customer C side. In this figure, the coordinate axes of the Cartesian coordinate system XZ are shown. The X-axis is a horizontal axis of the product sales processing device 1 that is horizontal to the horizontal plane. The width (width) of the product sales processing device 1 is the size in the X-axis direction. The Z-axis is an axis in the height direction of the product sales processing device 1 that is orthogonal to the horizontal plane.

As described above, the change machine 60 is arranged below the position where the customer display unit 50 is provided and at a position near the customer display unit 50. Further, as shown in this figure, since the customer display unit 50 is installed on the mounting surface 81, the change machine 60 is arranged below the installation surface 81 and near the customer display unit 50. Has been done.

In the change machine 60, the coin slot 64 is arranged at a position next to the bill management unit 61 and below the bill management unit 61. Specifically, as shown in this figure, the banknote management unit 61 is arranged on the left side and the coin insertion slot 64 is arranged on the lower right side with the plane including the line A orthogonal to the XZ plane and parallel to the Z axis as a boundary. Has been done. Further, a coin ejection port 65 is arranged at a position below the bill management unit 61. With this arrangement, when the product sales processing device 1 is viewed from the upper surface side, that is, from the viewpoint of the customer C, the coin insertion slot 64 depends on the bills inserted into the bill insertion slot 62 and the bills ejected from the bill ejection port 63. Is not blocked. Therefore, it is easy to insert banknotes and coins.

Further, a reject port 66 is arranged at a position below the coin insertion port 64. Further, a coin ejection port 65 is arranged at a position below the bill management unit 61. For example, the coin discharge port 65 and the reject port 66 are arranged adjacent to each other in the lateral direction (X-axis direction).

As shown in this figure, the receipt issuing unit 70 is arranged on the right side of the plane including the line A orthogonal to the XZ plane and parallel to the Z axis, and at a position above the coin slot 64. There is.

As described above, the operation reception unit 20, the clerk display unit 10, and the customer display unit 50 on the side facing the customer C are arranged so as to be within substantially the width of the change machine 60. By arranging the bill management unit 61 and the coin outlet 65 in two vertical stages, the width of the change machine 60 can be dramatically narrowed, and thus the product sales processing device 1 can be realized in an exceptionally compact size. can do.

FIG. 4 is a block diagram showing an example of the electrical configuration of the product sales processing device 1. In this figure, the same components as those in FIG. 1 are designated by the same reference numerals, and the description thereof will be omitted. As shown in this figure, the product sales processing device 1 includes a CPU (Central Processing Unit) 100, a ROM (Read Only Memory) 110, a RAM (Random Access Memory) 120, a communication unit 130, and a clerk display unit. The operation reception unit 20, the scanner unit 30, the scanner unit 31, the customer display unit 50, the change machine 60, the receipt issuing unit 70, and the card reader 90 are included. CPU 100, ROM 110, RAM 120, communication unit 130, clerk display unit 10, operation reception unit 20, scanner unit 30, scanner unit 31, customer display unit 50, change machine 60, and receipt. The issuing unit 70 and the card reader 90 are connected via a signal line and a bus.

The CPU 100 (control unit) realizes the product registration process and the settlement process by reading and executing the program stored in the ROM 110. The RAM 120 stores, for example, product information (information such as a product code, a product name, a unit price, and a discount amount) read from a store computer installed in a store. Further, the RAM 120 stores the product registration display information and the accounting display information. The communication unit 130 is an interface for communicating with a store computer and other product sales processing devices. The CPU 100, ROM 110, and RAM 120 may be collectively referred to as a control unit.

Next, an example of the display of the clerk display unit 10 and the customer display unit 50 of the product sales processing device 1 will be described with reference to FIGS. 5 to 11. Below, when the processing of two customers is executed at the same time (when the product registration processing of another customer is started before the settlement processing of one customer is completed), the customer who started the product registration processing first is 1 The customer who is referred to as the customer (or the first customer, the previous customer, or the first customer) and starts the product registration process after the first customer is the second customer (or the second customer, or the second customer). Or, it is called a late customer). The customer who started the product registration process when the process of another customer is not executed is also referred to as the first customer.

FIG. 5 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, this figure is a diagram showing an example of a registration screen (product registration screen) displayed on the clerk display unit 10 during the product registration process. More specifically, this figure shows an example of a registration screen when the third item product "potage" is registered as the first customer's purchased product.

On the registration screen, a product registration button, which is a GUI button for registering each product, is arranged. In the illustrated example, product registration buttons corresponding to hamburger steak, beef harami, and potage are arranged. That is, when the clerk presses the product registration button corresponding to the product, the product is registered. In addition, the registration screen is provided with a display area for the purchase information of the first customer (product name, price, quantity, total price, and product registration list of the purchased product).

A selection area (for example, in FIG. 5, the selection area 300 of the first customer) is provided for each customer (for each transaction) at the upper part of the registration screen of FIG. In the selection area 300 of the first customer, the information 304 (value "1") indicating that the first customer is displayed and the deposit amount up to the present (the customer has paid to the change machine 60 by now (the customer has paid to the change machine 60 by now). (Injected) fishing machine deposit amount) 301, total amount up to now (total amount of all products registered as purchased products of the customer so far) 302, and character 303 for identifying the customer from other customers. (In FIG. 5, a cat) is displayed.

Further, in the selection area 300, instead of or in addition to the above, the difference amount between the deposit amount 301 and the total amount 302 may be displayed. Specifically, for example, when the deposit amount 301 does not reach the total amount 302, the shortage amount obtained by dividing the deposit amount 301 from the total amount 302 may be displayed as the difference amount. When the deposit amount 301 exceeds the total amount 302, the excess amount obtained by subtracting the total amount 302 from the deposit amount 301 may be displayed as the difference amount. Further, in the selection area 300, instead of or in addition to the above, status information or the like indicating whether or not the accounting (settlement) has been completed may be displayed. The same applies to the second customer's selection area 320 (described later).

At the bottom of the registration screen of FIG. 5, a deposit / return button 305, a fishing machine status button 306, an accounting button 307, a temporary tightening button 308, and a next customer registration button 309 are provided. The accounting button 307 and the temporary tightening button 308 are mainly buttons corresponding to the customer (first customer). The next customer registration button 309 is a button corresponding to the next customer (second customer). The same applies to other figures.

The deposit return button 305 is a button for returning the money deposited in the change machine. By pressing the deposit return button 305, the money deposited in the change machine 60 can be withdrawn.

The fishing machine status button 306 is a button related to the status of the change machine 60. For example, as the state of the change machine 60, "near end", "payment in progress", "change payout in progress", and the like are displayed. In the example of FIG. 5, by attaching a display 306a such as a badge (or label, tag) described as "near end" to the fishing machine status button 306, it is indicated that the change machine 60 is near end. By pressing the fishing machine state 306 button, detailed information on the state of the change machine (for example, as for the details regarding the near end, the denomination which is the near end, the remaining number of sheets, etc.) is displayed.

The checkout button 307 is a button operated to proceed with the checkout process. In FIG. 5, the accounting button 307 is shown for convenience of explanation, but since the accounting button 307 is effective when it is possible to proceed to the settlement process, the deposit amount up to now (in the example of FIG. 5, in the example of FIG. 5). When the total amount (500 yen) is less than the total amount (1490 yen in the example of FIG. 5), the accounting button 307 may be hidden (inactive). The accounting button 307 may always be displayed, and when the deposit amount up to now is less than the total amount, even if the accounting button 307 is pressed, it may be invalid (for example, an error).

The temporary tightening button 308 is a button related to holding (temporarily suspending) processing. By pressing the temporary tightening button 308, the processing being executed can be suspended. For example, the processing may be suspended when the receipt paper is running low or running out, when the change is running low (change near end) or running out. Further, the temporary tightening is released by a predetermined operation. For example, the temporary tightening may be released by pressing the temporary tightening button 308 again. In a mode in which it is not prohibited that a plurality of processes are temporarily tightened at the same time, when a plurality of processes are temporarily tightened, the temporary tightening button 308 is pressed after specifying the process for releasing the temporary tightening. Thereby, the temporary tightening of the specific process may be released.

The next customer registration button 309 is a button operated to start the processing of the second customer before the processing of the first customer is completed. In FIG. 5, the next customer registration button 309 is shown for convenience of explanation, but since the next customer registration button 309 becomes effective after the subtotal key is pressed, the next customer registration button 309 is pressed before the subtotal key is pressed. It may be hidden (inactive). The next customer registration button 309 may always be displayed, and even if the next customer registration button 309 is pressed before the subtotal key is pressed, it may be invalid (for example, an error).

FIG. 6 is a diagram showing a display example displayed on the customer display unit 50. Specifically, FIG. 6B shows an example of an accounting screen displayed on the customer display unit 50 when the registration screen shown in FIG. 5 is displayed on the store clerk display unit 10. .. That is, FIG. 6B shows an example of an accounting screen displayed on the customer display unit 50 when the product of the third item is registered.

The accounting screen of FIG. 6B is provided with a product column 400, a total column 401, and a deposit column 402. In the product column 400, the number of registered points up to now and information on the last registered product are displayed. In the case of FIG. 6B, the number "3" at the upper left end of the product column 400 indicates that the number of registered points up to now is three. In addition, the "potage 1 piece 390 yen" in the center of the product column 400 indicates that the third product is a "potage" of 390 yen.

In the total column 401, the total amount up to now is displayed. In the case of FIG. 6B, "3 pieces 1490 yen" in the total column 401 indicates that the total amount of the three pieces up to now is 1490. The deposit amount up to now is displayed in the deposit column 402. In the case of FIG. 6B, the “500 yen” in the deposit column 402 indicates that the deposit amount up to now is 500 yen.

A message is displayed at the bottom of the deposit column 402. In the case of FIG. 6B, message 450 "↓ Please insert money at any time" is displayed as guidance information (or notification information for notifying that payment is possible) for guiding payment.

If the deposit amount up to now is 0 yen (when no deposit is made), "0 yen" is displayed in the deposit column 402 as shown in FIG. 6 (A).

FIG. 7 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, in this figure, when the registration screen shown in FIG. 5 is displayed on the clerk display unit 10, the accounting screen shown in FIG. 6B is displayed on the customer display unit 50. A display example of the clerk display unit 10 when the subtotal key is pressed is shown. That is, this figure shows a display example of the clerk display unit 10 when the product registration is completed (when the subtotal key is pressed).

When the subtotal key is pressed, the window 500 is displayed in front of the registration screen as shown in FIG. The window 500 shown in FIG. 7 is provided with a total column 501, a fishing machine deposit amount column 502, a deposit cancellation button 505, a temporary tightening button 508, and a next customer registration button 509. In the total column 501, the total amount of money when the subtotal key is pressed is displayed. In the case of FIG. 7, "1490 yen" in the total column 501 indicates that the total amount of money when the subtotal key is pressed is 1490. In the fishing machine deposit amount column 502, the deposit amount when the subtotal key is pressed is displayed. In the case of FIG. 7, "500 yen" in the fishing machine deposit amount column 502 indicates that the deposit amount when the subtotal key is pressed is 500 yen. The deposit cancellation button 505 and the temporary tightening button 508 are mainly buttons corresponding to the customer (first customer). The next customer registration button 509 is a button corresponding to the next customer (second customer). The same applies to other figures.

The deposit cancellation button 505 is a button operated to cancel the deposit. When the deposit cancellation button 505 is pressed, the control unit stops the settlement process and discharges the deposit (500 yen in the example of FIG. 5).

The next customer registration button 509 is a button operated to start the processing of the second customer before the processing of the first customer is completed. When the next customer registration button 509 is pressed, the control unit displays the registration screen of another customer (second customer).

The temporary tightening button 508 is a button related to holding (temporarily suspending) processing. By pressing the temporary tightening button 508, the processing being executed can be suspended.

Further, after the subtotal key is pressed, as shown in FIG. 7, the deposit amount 301 and the total amount 302 are hidden in the selection area 300, but the deposit amount 301 and the total amount 302 are displayed as in FIG. You may.

FIG. 8 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, FIG. 8 shows the registration screen when the next customer registration button 309 and the next customer registration button 509 are pressed in the display of FIG. 7, and then the second customer product “hamburger steak” is registered. An example is shown.

When the next customer registration button 309 or the next customer registration button 509 is pressed after the product registration of the first customer is completed, the screen switches to the second customer registration screen, and as shown in FIG. 8, on the second customer registration screen. Second, the second customer's purchased product is registered. The information of the second customer (display content on the registration screen of the first customer) is displayed before (upper layer) the information of the first customer.

In addition to the selection area 300 for the first customer, the selection area 320 for the second customer is provided at the upper part of the registration screen of FIG. In the selection area 320, the information 324 (value "1") indicating that the second customer is displayed, the deposit amount 321 up to the present, the total amount 322 up to the present, and the second customer is the first customer. Character 323 (cow in FIG. 8) for distinguishing from eyes is displayed. As a display priority, "1" may be displayed in the information 324 of the selection area 320 corresponding to the second customer, and "2" may be displayed in the information 304 of the selection area 300 corresponding to the first customer. ..

As shown in FIG. 8, the information of the first customer is hidden in the information of the second customer. However, since the selection area 300 corresponding to the first customer is not hidden, the clerk can recognize the situation of the first customer in the selection area 300 while processing the second customer.

When the selection area 300 corresponding to the first customer is selected, the information of the first customer is displayed instead of the information of the second customer (although the information of the second customer is switched to the information of the first customer). The selection area 300 can be selected from after the pressing of the subtotal key of the first customer to before pressing the accounting button or the like (accounting button 307, accounting key, end button) of the first customer.

FIG. 9 is a diagram showing a display example displayed on the customer display unit 50. Specifically, this figure shows when the second customer's subtotal key is pressed when the first customer's payment method (also referred to as payment type or payment method) is cash and the payment process has not been completed. An example of the accounting screen displayed on the customer display unit 50 at (when the product registration is completed) is shown.

The accounting screen of FIG. 9 is provided with a first screen 600 for displaying the accounting display information of the first customer and a second screen 700 for displaying the accounting display information of the second customer. In addition, in the first screen 600 and the second screen 700, the first customer confirms the first screen 600 and the second customer confirms the second screen according to the order of the first customer and the second customer. It is placed in a position that is easy to do.

The first screen 600 is provided with a total column 401, a deposit column 402, and a shortage column 403. In the total column 401, the total amount of money when the first subtotal key is pressed is displayed. In the deposit column 402, the current deposit amount of the first customer is displayed. In the shortage column 403, the current shortage amount of the first customer is displayed. In the case of this figure, "990 yen" in the shortage column 403 indicates that the current shortage amount is 990 yen.

A message for the first customer is displayed at the bottom of the shortage column 403. In the case of this figure, the message 451 "Please confirm the amount and insert the money" is displayed as the guidance information (or the notification information for notifying that the deposit is insufficient) for guiding the payment of the insufficient amount. Further, on the right side of the shortage column 403 and the like, an image reminiscent of the investment of money is displayed. In the example of this figure, the arrow to the slot is displayed as an animation (video).

Further, on the second screen 700, a total column 701, a cash button 702 for cash settlement processing, a credit button 703 for credit settlement processing, and an electronic money button for electronic money settlement processing are displayed. 704 and are provided. In the total column 701, the current total amount of the second customer is displayed. In the case of this figure, "500 yen per piece" in the total column 701 indicates that the current total amount of one piece is 500.

The cash button 702, the credit button 703, and the electronic money button 704 are buttons for selecting a payment method. The second customer presses any of the cash button 702, the credit button 703, and the electronic money button 704 to select a payment method. A message for the second customer is displayed at the bottom of the cash button 702, the credit button 703, and the electronic money button 704. In the case of this figure, message 705 "Please select a payment method" is displayed as guidance information for guiding the selection of the payment method.

FIG. 10 is a diagram showing a display example displayed on the customer display unit 50. Specifically, in this figure, when the first customer's payment method is cash and the settlement process is not completed, and the second customer's electronic money button 704 shown in FIG. 9 is pressed, An example of the accounting screen displayed on the customer display unit 50 is shown. That is, in this figure, when the first customer's payment method is cash and the settlement process is not completed, and the second customer selects payment with electronic money (when the electronic money button 504 is pressed), An example of the accounting screen displayed on the customer display unit 50 is shown.

The accounting screen shown in this figure is provided with a first screen 600 for displaying the accounting display information of the first customer and a second screen 700 for displaying the accounting display information for the second customer. Since the display contents of the first screen 600 are the same as those in FIG. 9, the description thereof will be omitted.

The second screen 700 shown in this figure is provided with a total column 701. In addition, a message for the second customer is displayed at the bottom of the total column 701. In the case of this figure, message 706 "Please hold the card" is displayed as guidance information for guiding the card reader 90 to hold the IC card of electronic money.

FIG. 11 is a diagram showing a display example displayed on the customer display unit 50. Specifically, in this figure, when the first customer's payment method is cash and the payment process is not completed, the second customer holds the electronic money IC card over the card reader 90 and makes the payment using electronic money. An example of the accounting screen displayed on the customer display unit 50 when the processing is completed is shown.

The accounting screen shown in this figure is provided with a first screen 600 for displaying the accounting display information of the first customer and a second screen 700 for displaying the accounting display information for the second customer. Since the display contents of the first screen 600 are the same as those in FIG. 9, the description thereof will be omitted.

The second screen 700 shown in this figure is provided with a total column 701. In addition, a message for the second customer is displayed at the bottom of the total column 701. In the case of this figure, message 707 "Completed" is displayed as guidance information for informing that the settlement process using electronic money has been completed.

Next, switching of the display screen will be described. Taking FIG. 5 as an example, when the registration screen is entered, only the character 303 is initially displayed in the selection area 300. When one item (for example, a product of 100 yen) is registered by the clerk S, the deposit amount 301 is "¥ 0" in the upper row of the selection area 300, and the total amount 302 is "¥ 100" in the lower row, which is the first customer. "1" is displayed together with the character 303 in the □ (square) 304 indicating that. When the customer C1 deposits the money, the deposit amount 301 is updated according to the deposit amount, and the total amount 302 is updated according to the progress of the product registration by the clerk S. When the deposit amount 301 is "0 yen" and the total amount 302 is "0 yen", the amount column of the selection area 300 may be blank or "¥ 0" yen may be displayed. ..

When the registration is completed and the subtotal key is pressed by the clerk, the window 500 shown in FIG. 7 is displayed. A key to return to the registration screen may be displayed in this window 500, or a clear key, which is a hardware key, may be used to return to the registration screen.

When the next customer registration button 509 provided in the window 500 is pressed, the second customer registration screen as shown in FIG. 8 is displayed. Character 323 is displayed in the selection area 320 of the second customer. When the product is registered, "1" is displayed in the deposit amount 321 and the total amount 322 in the selection area 320 of the second customer, and in the □ (square) 324 indicating the customer currently processing. In addition, "2" may be displayed in □ (square) 324 indicating the second customer.

Here, during the settlement process of the first customer, when the registration of the product of the second customer is completed and the subtotal key for starting the settlement process for the second customer is pressed, the accounting as shown in FIG. 9 is performed. The screen is displayed on the customer display unit 50. Then, when the electronic money button 704 provided on the accounting screen is pressed, the accounting screen as shown in FIG. 10 is displayed on the customer display unit 50. After that, when the second customer holds the IC card over the card reader 90 and the settlement process of the second customer is completed, the accounting screen as shown in FIG. 11 is displayed on the customer display unit 50.

Although FIGS. 10 and 11 show a display example when the second customer makes a payment by electronic money, the product sales processing device 1 similarly applies when the second customer makes a payment by credit card. The settlement process of the second customer can be advanced during the settlement process of the first customer.

In this way, in the product sales processing device 1, even if the settlement process of the first customer is not completed, the payment method of the first customer is cash and the payment method of the second customer is other than cash. In the case of credit or electronic money, the settlement process of the first customer and the settlement process of the second customer can be executed in parallel. That is, the CPU 100 of the product sales processing device 1 permits the settlement process using cash other than the second customer during the settlement process using cash of the first customer. Therefore, when the first customer's payment method is cash and the second customer's payment method is credit or electronic money other than cash, the CPU 100 has 2 regardless of the status of the first customer's settlement processing. When the registration of the customer's product is completed, the second customer's settlement process is executed. Since the credit or electronic money card reader 90 is installed at a position where both the first customer and the second customer can easily operate it, even if the first customer uses the change machine 60, the second customer The eyes can easily perform the operation of payment by credit or electronic money by holding the IC card over the card reader 90. As a result, even if the first customer is in the process of settlement, the settlement process of the second customer can be easily performed, so that the settlement process can be performed in parallel or overtaking, and efficient customer handling can be achieved. It can be realized.

Further, when the first customer's payment method is credit or electronic money other than cash and the second customer's payment method is cash, the CPU 100 also performs the first customer's settlement process and the second customer's payment method. Can be executed in parallel with the settlement process of. That is, when the first customer's payment method is credit or electronic money other than cash and the second customer's payment method is cash, the CPU 100 is 2 regardless of the status of the first customer's settlement processing. When the registration of the customer's product is completed, the second customer's settlement process is executed.

If the payment method of the second customer is the same cash as that of the first customer, the CPU 100 prohibits the start of the settlement process of the second customer. For example, when the cash button 702 is pressed on the accounting screen shown in FIG. 9, the CPU 100 sends a message such as "Please wait." As guidance information for guiding the wait until the settlement process of the first customer is completed. It may be displayed on the customer display unit 50. Further, the CPU 100 may display a message "There is unsettled data. Please settle." On the clerk display unit 10 instructing the first customer to finish the settlement process first. In this case, the CPU 100 starts the settlement process for the second customer after the settlement process for the first customer is completed.

Next, the operation of the product sales processing device 1 will be described with reference to FIGS. 12 and 13. FIG. 12 is a flowchart showing an example of a processing procedure of the product registration process executed by the product sales processing device 1. The product sales processing device 1 scans the barcode of the purchased product by the scanner unit 30 (or the scanner unit 31), presses the product registration button displayed on the clerk display unit 10, or inputs the product in the operation reception unit 20. When the key of the part is pressed, the process shown in this figure is executed. The processing of each flowchart is performed by the CPU 100 reading and executing the program stored in the ROM 110.

(Step S101) The CPU 100 executes a registration process for registering a product. For example, the CPU 100 writes and registers the purchased product purchased by the customer in the RAM 120 based on the product code read from the barcode of the purchased product by the scanner unit 30 (or the scanner unit 31) or the product registration button that receives the input. .. Further, the CPU 100 causes the clerk display unit 10 and the customer display unit 50 to display product information (for example, product name, unit price, price reduction, etc.) related to the registered product. After that, the process proceeds to step S102.

(Step S102) The CPU 100 receives the input by the subtotal key and determines whether or not the registration process is completed. When the CPU 100 determines that the registration process is completed, the process proceeds to step S103. If the CPU 100 determines that the registration process has not been completed, the process returns to step S101.

(Step S103) The CPU 100 displays a cash button, a credit button, and an electronic money button for selecting a payment method on the customer display unit 50, and accepts a payment method selection input. The customer presses any one of the buttons displayed on the customer display unit 50 to select a payment method. After that, the process proceeds to step S104.

(Step S104) The CPU 100 determines whether or not there is a process being settled on the settlement processing side based on the status information received from the settlement processing side. The status information includes cash settlement data indicating that cash settlement processing is in progress, cash settlement completion data indicating that cash settlement processing has been completed, and non-cash settlement processing in progress. There are non-cash settlement data indicating that non-cash settlement processing has been completed and non-cash settlement completion data indicating that the non-cash settlement process has been completed. Therefore, when the received status information is cash settlement data or non-cash settlement data, the CPU 100 determines that there is processing during settlement. Further, when the received status information is cash settlement completion data or settlement completion other than cash, the CPU 100 determines that there is no processing during settlement. If the CPU 100 determines that there is a process being settled, the process proceeds to step 105. If the CPU 100 determines that there is no processing during settlement, the process proceeds to step S106.

(Step S105) The CPU 100 determines whether or not the current settlement method and the settlement method of the process being settled are different (cash and other than cash) based on the status information received from the settlement processing side. Specifically, the CPU 100 determines whether or not one of the current settlement method and the settlement method of the processing being settled is cash and the other is other than cash. If the CPU 100 determines that the payment method is different, the process proceeds to step S106. If the CPU 100 determines that the payment methods are the same, the process returns to step S104.

(Step S106) The CPU 100 generates accounting data related to the registered product, and transmits the generated accounting data to the settlement processing side. The accounting data includes accounting data identification information for identifying the accounting data, registration date and time, product identification information of each registered product, product name of each registered product, selling price, discount information, and purchase target product. It includes the number of transaction points (number of purchase points) indicating the number of items, the total amount of items to be purchased (total amount), and the payment method selected in step S103. After that, the process ends.

FIG. 13 is a flowchart showing an example of a processing procedure of the settlement process executed by the product sales processing device 1. When the product sales processing device 1 receives the accounting data from the product registration processing side, the product sales processing device 1 executes the processing shown in this figure.

(Step S201) The CPU 100 receives accounting data from the product registration processing side. After that, the process proceeds to step S202.

(Step S202) The CPU 100 determines whether or not the settlement method of the received accounting data is cash. If the CPU 100 determines that it is cash, the process proceeds to step S203. If the CPU 100 determines that the value is other than cash, the process proceeds to step S211.

(Step S203) The CPU 100 transmits cash settlement data as status information to the product registration processing side. After that, the process proceeds to step S204.
(Step S204) The CPU 100 controls the change machine 60 to execute a cash settlement process based on the received accounting data. For example, when the deposit amount inserted into the change machine 60 becomes equal to or more than the total amount and the end key indicating the end of the insertion of money accepts the input, the CPU 100 discharges the change from the coin ejection port 65 of the change machine 60. Further, the CPU 100 causes the receipt issuing unit 70 to issue a receipt. After that, the process proceeds to step S205.

(Step S205) The CPU 100 determines whether or not the cash settlement process has been completed. When the CPU 100 determines that the cash settlement process is completed, the process proceeds to step S206. If the CPU 100 determines that the cash settlement process has not been completed, the process returns to step S204.

(Step S206) The CPU 100 transmits cash settlement completion data as status information to the product registration processing side. After that, the process ends.

(Step S211) The CPU 100 transmits non-cash settlement data other than cash as status information to the product registration processing side. After that, the process proceeds to step S212.
(Step S212) The CPU 100 controls the card reader 90 based on the received accounting data to execute a settlement process other than cash. For example, the CPU 100 reads card information from an IC card by a card reader 90, and setstles a product based on the read card information. Further, the CPU 100 causes the receipt issuing unit 70 to issue a receipt. After that, the process proceeds to step S213.

(Step S213) The CPU 100 determines whether or not the settlement process other than cash has been completed. When the CPU 100 determines that the settlement process other than cash has been completed, the process proceeds to step S214. If the CPU 100 determines that the cash settlement process has not been completed, the process returns to step S212.

(Step S214) The CPU 100 transmits non-cash settlement completion data as status information to the product registration processing side. After that, the process ends.

As described above, the product sales processing device 1 setstles the registered product in cash with the registration unit (the input unit of the operation reception unit 20 and the GUI button displayed on the clerk display unit 10) for registering the product. A first payment unit (change machine 60) for processing, a second payment unit (card reader 90) for processing registered products other than cash, a payment method for the first customer, and a second customer. If one of the customer's payment methods is cash and the other is non-cash, the second customer's product registration is completed regardless of the payment processing status of the first customer. It includes a control unit (CPU100) that executes payment processing of a second customer. With this configuration, the product sales processing device 1 is a first customer when either the payment method of the first customer or the payment method of the second customer is cash and the other is other than cash. It is possible to execute the payment process for the second customer while executing the payment process for the second customer. Therefore, efficient customer service can be realized.

Further, in the product sales processing device 1 of the present embodiment, the registration unit is provided on the store clerk side, and the first settlement unit is provided on the customer side. With this configuration, even in a face-to-face self-checkout where a clerk registers a product and the customer pays for the registered product, payment processing between the first customer and the second customer can be executed in parallel. , Overtaking is possible.

(Second Embodiment)
Next, a second embodiment of the present invention will be described. FIG. 14 shows a schematic external view of a cash register system to which the product sales data processing apparatus according to the embodiment of the present invention is applied. In the figure, the cache register system 1a includes a cache register unit (cash register unit) 14, a checker unit 4, and a card reader 90. The cashier unit 14 setstles the selling price of the product to be sold to the customer by the operation of the clerk, presents the total amount to the customer, inputs the amount of money paid by the customer, and inputs the required amount of change. It is the first settlement unit to settle. The checker unit 4 is a registration unit that registers various data of products to be sold to customers one by one, displays and presents the registration data to the customer, and supplies the cashier unit 14.

The card reader 90 is an IC card reader / writer that communicates with an IC card such as a credit card or a contactless IC card for electronic money. The card reader 90 outputs the information read from the IC card to the CPU 24 (which may also be referred to as a control unit) described later. Further, the card reader 90 writes information to the IC card in response to an instruction input from the CPU 24. The card reader 90 is a second payment unit that executes payment processing using credit or electronic money. The card reader 90 includes a reader / writer 91 for reading and writing IC cards, and an operation unit 92 for inputting a personal identification number and the like.

In this cache register system 1a, the cashier portion 14 is mounted on the mounting table 2. The checker unit 4 is attached to a checkout counter (counter counter) 3 arranged between the store clerk and the customer. Then, on the table 3a, a first area E1 having an area in which a basket containing products before registration of various data in the checker section 4 can be placed in the longitudinal direction thereof, and registration of various data by the checker section 4 A second area E2 having an area on which a basket for storing the product after the above is placed is secured. Therefore, the customer goes in the direction of arrow A.

In the cashier unit 14, the first customer side display unit 5 is a display unit for presenting the total amount of money at the time of settlement to the customer, and includes a plurality of dot displays and a plurality of 7-segment displays. .. The operation key unit 6 is mainly operated by a clerk when exchanging money with a customer, and includes a number key, a subtotal key 6a, a tightening key 6b, and the like. The printer 7 prints a sales statement (receipt). The drawer 8 is a storage unit for storing money.

In the checker unit 4, the scanner 9 is a product in which the bar code attached to the product is held over the bar code reading unit 9a by a clerk, and the bar code reading unit 9a scans the bar code and records it on the bar code. Read the code. The operator side display unit 15 is a display unit for displaying predetermined product data corresponding to the product code read by the scanner 9, is composed of a liquid crystal display (LCD), and is on the side facing the store clerk. It is arranged with an inclination so that it is easy to see. Further, various displays are displayed on the operator side display unit 15 at the time of mode setting or maintenance. Although the appearance of the second customer side display unit 11 is not shown in this figure, it is arranged on the side facing the customer. The second customer side display unit 11 is a display unit for displaying product data and the like, and includes a plurality of dot displays and a plurality of 7-segment displays. The buzzer 12 outputs a confirmation sound or an alarm sound that should be emitted in association with the scanning operation of the scanner 9.

Next, the positional relationship between the first area E1, the scanner 9, and the second area E2 will be described while showing the flow of product handling by the clerk. When the basket containing the products is placed in the first area E1 by the customer, the clerk takes out one or a bundle of products from the basket, and the direction in which the barcode reading unit 9a of the scanner 9 is provided from there. Lift diagonally upward to the left. Then, the clerk holds the barcode attached to the product over the barcode reading unit 9a to scan the barcode. After that, the clerk puts the product in the basket placed in the second area E2.

Further, the cash register system 1a is a two-operator system in which the first clerk operates the checker section 4 to register the product and the second clerk operates the cashier section 14 to settle the registered product. It can be used as a product sales data processing device.

FIG. 15 shows a block configuration diagram of the cache register system 1a. In the figure, the blocks corresponding to the configuration shown in FIG. 14 are designated by the same reference numerals, and the description thereof will be omitted. The CPU (Central Processing Unit) 20 controls each unit. The ROM 21 stores a control program, character pattern data, and the like executed by the CPU 24. The RAM 22 is a memory in which a control program or a work area to be read from the ROM 21 and executed by the CPU 24 is developed. Further, the data of the classification file and the product file input in the setting mode of the checker unit 4 is expanded in the RAM 22 by executing the control program. The communication unit 23 communicates with a computer such as an external store computer by being connected to the computer.

In the cash register system 1a, even if the settlement process of the first customer is not completed, the payment method of the first customer is cash and the payment method of the second customer is credit or electronic money other than cash. In the case of, the settlement process of the first customer and the settlement process of the second customer can be executed in parallel. That is, the CPU 24 of the cash register system 1a permits the settlement process using cash of the second customer during the settlement process using cash of the first customer. Therefore, when the first customer's payment method is cash and the second customer's payment method is credit or electronic money other than cash, the CPU 24 is 2 regardless of the status of the first customer's settlement process. When the registration of the customer's product is completed, the second customer's settlement process is executed. As a result, even if the first customer is in the process of settlement, the settlement process of the second customer can be executed, so that the settlement process can be performed in parallel and overtaking is possible, and efficient customer handling is realized. can do.

Further, when the first customer's payment method is credit or electronic money other than cash and the second customer's payment method is cash, the CPU 24 similarly performs the first customer's settlement process and the second customer's payment method. Can be executed in parallel with the settlement process of. That is, when the first customer's payment method is credit or electronic money other than cash and the second customer's payment method is cash, the CPU 24 is 2 regardless of the status of the first customer's settlement processing. When the registration of the customer's product is completed, the second customer's settlement process is executed.

If the payment method of the second customer is the same cash as that of the first customer, the CPU 24 prohibits the start of the settlement process of the second customer. In this case, the CPU 24 starts the settlement process for the second customer after the settlement process for the first customer is completed. Since the processing procedure of the product registration process and the settlement process in the cache register system 1a in the present embodiment is the same as that in the first embodiment, the description thereof will be omitted.

As described above, in the cash register system 1a, the registration unit (checker unit 4) for registering the product, the first payment unit (cash unit 14) for processing the registered product with cash, and the registered product One of the second payment unit (card reader 90) that processes payments other than cash, the payment method of the first customer, and the payment method of the second customer, which is the second customer, is cash and the other is In the case of non-cash, the control unit (CPU24) that executes the payment processing of the second customer when the registration of the product of the second customer is completed regardless of the payment processing status of the first customer. To be equipped. With this configuration, the cash register system 1a provides the first customer when either the first customer's payment method or the second customer's payment method is cash and the other is non-cash. It is possible to execute the settlement process for the second customer while executing the settlement process for the second customer. Therefore, efficient customer service can be realized.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs and the like within a range that does not deviate from the gist of the present invention.

For example, in the above-described embodiment, the customer display unit 50 displays the accounting display information for the first customer (first screen 600) and the accounting display information for the second customer (second screen 700). Not limited to this, two customer display units 50 are provided, accounting display information for the first customer is displayed on the first customer display unit 50, and accounting for the second customer is displayed on the second customer display unit 50. Display information may be displayed.

Further, in the above-described embodiment, the buttons (cash button, credit button, and electronic money button) for selecting the payment method are displayed on the customer display unit 50, and the customer selects the payment method. The present invention is not limited to this, and a button for selecting a payment method may be displayed on the clerk display unit 10 so that the clerk who has heard the payment method from the customer selects the payment method.

Further, for example, in order to prevent the next customer from confusing the receipt of the first customer, the product sales processing device 1 may include a plurality of receipt issuing units 70. Specifically, in the settlement device 1, in addition to the receipt issuing unit 70 provided on the customer side, the receipt issuing unit 70 is also provided on the clerk side of the product sales processing device 1, and the customer side regarding the receipt when the payment is made in cash. The receipt is printed from the receipt issuing unit 70 provided in the clerk, and the receipt when the payment is made by credit or electronic money is printed from the receipt issuing unit 70 provided on the clerk side. As a result, since the location where the receipt is output differs depending on the settlement method, it is possible to prevent the next customer from confusing the receipt of the first customer. When a plurality of receipt issuing units 70 are provided, the place where the receipt issuing unit 70 is installed is not limited to the clerk side of the product sales processing device 1 and may be any place. For example, the card reader 90 may be provided with a receipt issuing unit 70, from which the receipt when the payment is made with credit or electronic money may be output.

Further, for example, when the product sales processing device 1 has only one receipt issuing unit 70, when issuing the receipt, one or both of the customer display unit 50 and the clerk display unit 10 are settled in cash. It may be displayed to inform whether the receipt is being issued or the receipt when the payment is made with credit or electronic money is being issued. As a result, it is possible to grasp which settlement method is used to output the receipt, so that the next customer does not mistake the receipt for the first customer.

Further, for example, when the product sales processing device 1 has only one receipt issuing unit 70, when issuing the receipt, the receipt when the payment is made in cash is being issued, or when the payment is made by credit or electronic money. A voice indicating whether a receipt is being issued may be output. For example, when issuing a receipt when paying with cash, a voice is output saying "It is a receipt for cash settlement", and when issuing a receipt when paying with credit or electronic money, "
It is a receipt for credit or electronic money payment. " As a result, it is possible to grasp which settlement method is used to output the receipt, so that the next customer does not mistake the receipt for the first customer.

Further, for example, when the product sales processing device 1 has only one receipt issuing unit 70, it is clear whether the receipt to be issued is a receipt when the payment is made in cash or a receipt when the payment is made by credit or electronic money. Recognizable printing may be performed. For example, "for cash payment" is printed at the beginning of the receipt when payment is made in cash, and "for credit or electronic money payment" is printed at the beginning of the receipt when payment is made with credit or electronic money. May be good. As a result, it is possible to grasp which payment method is used for the receipt by looking at the printed receipt, so that the next customer does not mistake the receipt for the first customer.

Further, for example, when the product sales processing device 1 has only one receipt issuing unit 70, the output port of the receipt may be mechanically moved. For example, when issuing a receipt when paying with cash, the output port of the receipt is moved to the change machine 60 side, and when issuing a receipt when paying with credit or electronic money, the output port of the receipt is set to the card reader 90. You may move it to the side. As a result, the issuer of the receipt moves to the side that performs the settlement operation, so that the next customer can prevent the receipt of the first customer from being mistaken.

Further, for example, when a customer who can use the electronic receipt function or the electronic statement function makes a payment, he / she is forced to use the electronic receipt function or the electronic statement function, or the electronic receipt function or the electronic statement function is used. This may indicate that benefits such as points and coupons are to be given and induce the user to use the electronic receipt function and the electronic statement function. Whether or not the customer can use the electronic receipt function and the electronic statement function can be determined by, for example, reading the information contained in the membership card. Further, for payment by credit card or electronic money, since the electronic details can be known even if the member is not a member or the like, it may be urged that the receipt is not required in preference to cash.

Further, for example, the settlement method for the first customer and the second customer may be known on the screen shown in FIG. For example, the settlement method may be displayed in characters or pictures on the tab part. Further, for example, the color of the screen background may be different depending on whether the payment is made by cash or by credit card or electronic money.

Further, for example, on the screen shown in FIG. 9, it is possible to make it easy to understand whether or not the settlement method that can be used by the next customer can be selected by making it impossible to specify the settlement method that the first customer is in the process of settlement. be able to. As a method to prevent the payment method from being specified, "do not display", "darken", "change color", "display as in use", "display an error when the button is pressed". There is a method such as.

A program for realizing the function as the above-mentioned product sales processing device 1 or the cash register system 1a is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system. By executing the program, the above-mentioned product sales processing device 1 or the cash register system 1a may be processed. Here, "loading and executing a program recorded on a recording medium into a computer system" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM.

The recording medium also includes an internal or external recording medium that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. The program may be divided into a plurality of parts, downloaded at different timings, and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall also include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

1 ... Product sales processing device, 10 ... Display unit for clerk, 20 ... Operation reception unit, 30, 31 ... Scanner unit, 31a ... Scanner window, 40 ... Housing, 41 ... Support unit, 42 ... Advertisement, 50 ... For customers Display unit, 60 ... change machine, 61 ... bill management unit, 62 ... bill slot, 63 ... bill outlet, 64 ... coin slot, 65 ... coin outlet, 66 ... reject port, 70 ... receipt issuing section, 100 ... CPU (control unit), 110 ... ROM, 120 ... RAM, 130 ... communication unit, 1a ... cache register system, 2 ... mounting table, 3 ... checkout counter, 3a ... table, 4 ... checker unit, 5 ... 1 Customer side display unit, 6 ... Operation key unit, 6a ... Subtotal key, 6b ... Closing key, 7 ... Printer, 8 ... Drawer, 9 ... Scanner, 9a ... Bar code reader, 11 ... Second customer side display unit, 12 ... buzzer, 13a ... detection surface, 14 ... cashier unit, 15 ... operator side display unit, 21 ... ROM, 22 ... RAM, 23 ... communication unit, 24 ... CPU

Claims (3)

The registration department that registers products and
A first settlement unit that processes products registered by the registration unit in cash, and
A second settlement unit that processes products registered by the registration unit other than cash, and
If either one of the payment method of the first customer and the payment method of the second customer who is the second customer is cash and the other is other than cash, the status of the payment processing of the first customer is set. Regardless of this, when the registration of the product of the second customer is completed, the control unit that executes the payment processing of the second customer and
Equipped with a,
The registration section is provided on the clerk side.
The first settlement unit is provided on the customer side facing the registration unit.
A product sales data processing device characterized by this. A registration unit provided on the clerk side and registering products, a first settlement unit provided on the customer side facing the registration unit and processing the products registered by the registration unit in cash, and the registration unit A computer as a product sales data processing device equipped with a second payment unit that processes registered products other than cash.
When one of the payment method of the first customer and the payment method of the second customer who is the second customer is cash and the other is other than cash, the status of the payment processing of the first customer. Regardless of the above, when the registration of the product of the second customer is completed, the program for executing the control step of executing the payment process of the second customer. A registration unit provided on the clerk side and registering products, a first settlement unit provided on the customer side facing the registration unit and processing the products registered by the registration unit in cash, and the registration unit A computer as a product sales data processing device equipped with a second payment unit that processes registered products other than cash
When one of the payment method of the first customer and the payment method of the second customer who is the second customer is cash and the other is other than cash, the status of the payment processing of the first customer. Regardless of the above, the product sales data processing method, characterized in that when the registration of the product of the second customer is completed, the control step of executing the payment process of the second customer is executed.

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