JP6941572B2 - Nurse call system - Google Patents

Description

The present invention relates to a nurse call system.

Examples of nursing methods for patients include primary nursing and team nursing. Primary nursing is, in principle, a nursing method in which one nurse is in charge of one patient. On the other hand, team nursing is a nursing method in which a certain number of patients are handled by, for example, a team (group) formed by evenly arranging nurses according to their abilities.

Conventionally, a nurse call system capable of setting a call corresponding to a nursing method such as primary nursing or team nursing has been proposed (see Patent Document 1).

Japanese Unexamined Patent Publication No. 2014-144209

When adopting the team nursing nursing method, it is preferable to accurately and smoothly share the response record and treatment contents of the patient's nurse call with each nurse in the team. However, in the conventional nurse call system, the response record and treatment contents from the patient to the nurse call are shared verbally or through another tool that records nursing history information. As a matter of fact, there was room for improvement in the mechanism for sharing information within the team that handles the same patient. In addition, there was room for improvement in the mechanism for sharing patients other than nurse calls within the team in charge of the same patient.

Therefore, an object of the present invention is to provide a nurse call system capable of accurately and smoothly sharing patient correspondence within a team in charge of the same patient.

In order to achieve the above object, the nurse call system of the present invention
Nurse call handset and
With the nurse call master unit,
Mobile terminals carried by healthcare professionals
A nurse call controller that controls communication between the nurse call slave unit, the nurse call master unit, and the mobile terminal.
A private branch exchange that controls a call between the nurse call slave unit, the nurse call master unit, and the mobile terminal.
With a generation unit that generates a chat room that is communicably connected to the nurse call controller and the mobile terminal and can post a message in a chat format based on an operation on the mobile terminal by a medical worker. ,
With
The chat room can be displayed on each of the mobile terminals carried by a plurality of medical professionals belonging to a team in charge of a predetermined patient.

According to the above configuration, a chat room capable of posting a message in a chat format is displayed on each mobile terminal carried by a plurality of medical professionals belonging to a team in charge of a predetermined patient. Therefore, it is possible to accurately and smoothly share information on the treatment of a predetermined patient among medical professionals belonging to the team in charge of the predetermined patient.

Further, in the nurse call system of the present invention,
The generation unit generates the chat room associated with the predetermined patient when the predetermined patient makes a nurse call by the nurse call slave unit.
The chat room associated with the predetermined patient may be displayed on each of the mobile terminals carried by each of the medical staffs of the team in charge of the predetermined patient.

According to the above configuration, the chat room is automatically displayed on each mobile terminal carried by each medical worker at the timing when a predetermined patient makes a nurse call using the nurse call slave unit. Therefore, it is convenient to start using the chat room smoothly.

Further, in the nurse call system of the present invention,
When the mobile terminal associated with the first medical worker among the plurality of medical workers belonging to the team is operated to answer the nurse call, the first medical worker is placed in the chat room. A message to the effect that it has responded may be posted.

According to the above configuration, a message indicating that the first medical staff of the team has responded is automatically posted and displayed in the chat room. Therefore, other medical staff to which the team belongs can accurately and smoothly grasp who answered the nurse call in the team. For example, if an inexperienced health care worker is in charge, it will be easier for other health care workers to quickly determine that support is needed.

Further, in the nurse call system of the present invention,
When the fact that the patient reception that started from the nurse call is completed is posted to the chat room, the chat room may be deleted.

According to the above configuration, when the patient correspondence (treatment) starting from the nurse call is posted in the chat room, the chat room is not displayed on the screen of each mobile terminal. For this reason, it becomes easy to visually separate and grasp the cases in which the team is responding to the nurse call and the cases in which the patient has been dealt with.

Further, in the nurse call system of the present invention,
The chat room may be deleted when the recovery button of the predetermined patient's room is operated.

According to the above configuration, when the recovery button of the patient's room is operated, the chat room is not displayed from the screen of each mobile terminal. For this reason, it becomes easy to share the case where the team is responding to the nurse call and the case where the patient response is completed.

Further, the nurse call system of the present invention is
A text message may be posted to the chat room by voice input to the mobile terminal.

According to the above configuration, the medical staff can post to the chat room by voice input, so that the convenience of the chat room function is improved.

Further, the nurse call system of the present invention is
In addition, it has a prediction unit
The prediction unit predicts the reason for the next and subsequent nurse calls based on the messages posted in the chat room of the predetermined patient in the past.
On each of the mobile terminals, the reason for the call may be displayed in the chat room at the next nurse call from the predetermined patient.

According to the above configuration, each mobile terminal of the medical staff of the team in charge of the same patient displays a chat room including the reason for the call when the patient makes a nurse call. Therefore, each medical worker can grasp the reason for the call and deal with the patient, which improves convenience.

Further, in the nurse call system of the present invention,
The generation unit may generate the chat room for the predetermined patient based on the patient identification signal that can identify the predetermined patient.

According to the above configuration, for example, when there is a nurse call from a predetermined patient, the generation unit can generate a chat room for that patient based on the call signal included in the nurse call. Further, for example, when a camera watching over a predetermined patient detects that the patient has risen up or the like, the generation unit can generate a chat room for the patient based on the detection signal. Further, for example, when a signal notifying an abnormality is detected from a biological monitor that monitors the biological information of a predetermined patient, the generation unit may generate a chat room for the patient based on the signal notifying the abnormality. can.

According to the nurse call system of the present invention, patient correspondence can be shared accurately and smoothly within a team in charge of the same patient.

It is a block diagram of the nurse call system which concerns on embodiment of this invention. It is a functional block diagram of a nurse call controller. It is a functional block diagram of a chat server. This is an information table showing the structure of the team nurse. It is a figure for demonstrating operation of a nurse call system. It is a figure for demonstrating operation of a nurse call system. It is a figure for demonstrating operation of a nurse call system. It is a figure for demonstrating operation of a nurse call system.

Hereinafter, an example of the embodiment according to the present invention will be described with reference to the drawings.
As shown in FIG. 1, the nurse call system 1 of this example includes a nurse call slave unit 2, a camera 3, a biological monitor 4, a corridor light 5, a nurse call master unit 6, a mobile terminal 7, and a nurse. It includes a call controller 8, a private branch exchange 9, a local base station 10, a chat server 11 (an example of a generation unit), and a management server 12.

The nurse call slave unit 2 is connected to the corridor light 5 via the transmission line L1. The camera 3 is connected to the corridor light 5 via the transmission line L2. The biological monitor 4 is connected to the corridor light 5 via the transmission line L3. The local base station 10 is connected to the private branch exchange 9 via the transmission line L4. Further, each unit is communicably connected via a network N (LAN: Local Area Network in this example), and is distributed and connected by a hub (HUB) 15 as needed.

The nurse call slave unit 2 is installed for each bed in the hospital room, and includes a plate slave unit 21 and a grip slave unit 22 that can be attached to and detached from the plate slave unit 21. The plate slave unit 21 is provided with a call button for calling a medical worker, and a microphone and a speaker for talking with the medical worker. Further, the plate slave unit 21 is provided with a button for resetting a predetermined state, for example, a recovery button 23 for resetting the nurse call state after the treatment for the nurse call is completed. The gripper 22 is provided with a call button for calling a medical worker. The nurse call slave unit 2 has an individual slave unit ID used on the network N.

The camera 3 is for photographing the state (state) of the patient in the bed, and is installed in the hospital room, for example, for each bed. Each camera 3 has an IP address (Internet Protocol address) capable of identifying each camera.

The biological monitor 4 is a device capable of monitoring the vital signs of a patient, and is installed in the hospital room, for example, for each bed. The biological monitor 4 has an individual biological monitor ID used on the network N.

The corridor light 5 is installed near the entrance / exit of each hospital room, for example, and indicates that the call is made from the liquid crystal display unit 51 that displays the information of the patient who operated the nurse call slave unit 2 and the nurse call slave unit 2. It is provided with an indicator lamp 52 for notifying. In the storage unit (not shown) of the corridor light 5, patient information such as a patient name, a patient ID, a hospital room number, and a bed number is stored in the above-mentioned slave unit ID, IP address, biological monitor ID, or nursing of a nurse in charge, which will be described later. It is stored in association with the teacher ID, the mobile terminal ID, and the like (see, for example, FIG. 3). The corridor light 5 transmits, for example, a call signal transmitted from the nurse call slave unit 2 to the nurse call controller 8 via the network N.

The nurse call master unit 6 is installed in a nurse station or the like, and has a handset 61 for answering a call, a small monitor 62 for displaying patient information, and a large monitor 63 for displaying detailed information of each patient. And have.

The mobile terminal 7 (in this example, the mobile terminals 7a to 7c) is a terminal carried by a medical worker (for example, a nurse, a doctor, etc.) for business use. As the mobile terminal 7, for example, a smartphone having a touch panel type display screen 71 and capable of wireless communication (for example, "WiFi") is used. The mobile terminal 7 has an individual mobile number (mobile terminal ID) used on the network N.

The mobile terminal 7 has a communication mode for communicably connecting the mobile terminal 7 and the nurse call slave unit 2 via a local communication network (network N) constructed in the hospital. In this communication mode, the private branch exchange 9 and the mobile terminal 7 are connected by wireless communication via the local base station 10, and communication between the mobile terminal 7 and the nurse call slave unit 2 is performed using the mobile terminal ID. It will be possible. Further, the mobile terminal 7 has a communication mode in which the mobile terminal 7 and the chat server 11 are communicably connected by wireless communication (for example, WiFi) via a router (not shown) installed in the hospital.

An application capable of accessing the screen of the chat room generated in the chat server 11 is installed in the mobile terminal 7. In addition, an application capable of posting a text message to a chat room is installed in the mobile terminal 7. In addition, an application capable of converting input voice data into text data is installed in the mobile terminal 7.

The nurse call controller 8 controls communication between the nurse call slave unit 2 and each device. For example, the nurse call controller 8 communicates between the nurse call slave unit 2 and the nurse call master unit 6 when a nurse call is transmitted from the nurse call slave unit 2, and the nurse call slave unit 2 and the mobile terminal. Controls communication with 7. Further, the nurse call controller 8 controls communication between the nurse call controller 8 and the chat server 11 when a nurse call is transmitted from the nurse call slave unit 2.

The private branch exchange 9 (for example, PBX: Private Branch eXchange) is a device that manages a call connection between the nurse call slave unit 2 and the mobile terminal 7, a call connection between the nurse call master unit 6 and the mobile terminal 7, and the like. It is installed in common areas in the hospital. The local base station 10 is an antenna for performing wireless communication (for example, WiFi) with the mobile terminal 7, and is installed at predetermined intervals in the hospital.

The chat server 11 creates a chat room in which messages can be posted in a chat format. The generated chat room can be displayed on each mobile terminal 7 (7a to 7c) of the medical staff belonging to the nursing team in charge of a predetermined patient. Posting a message to the chat room can be performed by, for example, character input, voice input, or the like, based on the operation of the mobile terminal 7 by the medical staff. The chat server 11 is installed in the hospital and is communicably connected to the nurse call controller 8 via the network N. Further, the chat server 11 is communicably connected to the mobile terminal 7 by wireless communication (for example, WiFi) via a router (not shown) installed in the hospital.

In this example, the chat server 11 is provided independently, but it may be provided in the nurse call controller 8 or the corridor light 5, for example. Further, the chat server 11 may be installed outside the hospital and connected to the nurse call controller via the Internet so as to be communicable.

The management server 12 is a server that collectively manages the latest information about the hospital, including patient information, mobile terminal information, medical staff information, and the like.

Next, the function of the nurse call controller 8 will be described with reference to FIGS. 2 and 3. As shown in FIG. 2, the nurse call controller 8 includes a controller CPU 81, a storage unit 82 connected to the controller CPU 81, and a controller interface circuit (hereinafter, the interface circuit is referred to as “I / F”) 83. And have.

The storage unit 82 is provided with a patient information table 82a in which information related to the inpatient is stored. In the patient information table 82a, for example, as shown in FIG. 3, patient information such as a patient ID, a nurse ID, a mobile terminal ID, a nursing team ID, and a slave unit ID is stored in association with each other. The nursing team ID means an ID of a nursing team composed of a plurality of nurses in charge of a predetermined patient. In this example, the nursing team consists of three nurses, a first nurse to a third nurse. Further, although omitted in FIG. 3, the patient information also includes, for example, an IP address, a biological monitor ID, a doctor in charge ID, and the like. Each information in the patient information table 82a is transmitted from the management server 12 and updated to the latest information each time the information in the management server 12 is updated.

The controller CPU 81, for example, performs communication processing between the nurse call slave unit 2 and the nurse call master unit 6 based on the transmission of the nurse call, communication processing between the nurse call slave unit 2 and the predetermined mobile terminal 7, and chat. Performs communication processing and the like between the server 11 and the predetermined mobile terminal 7. The controller I / F 83 constitutes a communication unit for forming a signal transmission line with the network N.

Next, the function of the chat server 11 will be described with reference to FIG.
As shown in FIG. 4, the chat server 11 includes a server CPU 111, a patient information table 112 connected to the server CPU 111, a chat room generation unit 113, a call reason prediction unit 114, a storage unit 115, and a server I / F 116. It has.

The patient information table 112 stores the same patient information as the patient information table 82a of the nurse call controller 8. The chat room generation unit 113 generates a chat room based on a patient identification signal that can identify a predetermined patient. For example, the chat room generation unit 113 generates a chat room associated with the predetermined patient based on a call signal output from the nurse call slave unit 2 when the predetermined patient makes a nurse call. The call reason prediction unit 114 predicts the call reason for the next and subsequent nurse calls based on the messages posted in the chat room of the predetermined patient in the past.

The storage unit 115 is provided with a first storage unit 115a, a second storage unit 115b, and a third storage unit 115c. The first storage unit 115a is used as a work area when the chat room generation unit 113 generates a chat room. The first storage unit 115a stores the latest information (active information) during chat.

The second storage unit 115b is used as a prediction information table in which prediction information for predicting the reason for calling in the next and subsequent nurse calls is stored. In the prediction information table, predetermined information selected from messages posted in the chat room in the past, for example, the patient ID of the patient who made the nurse call, the reason for making the nurse call, and the nurse call were sent. The date and time etc. are stored in association with each other.

The third storage unit 115c is an area for storing the chat room screen (chat room final screen) at the time when the treatment for the nurse call is completed. The final screen of the chat room can be used, for example, as a nursing record of a nursing team or as data to be handed over to the next nursing team.

The server CPU 111 performs, for example, communication processing with the nurse call controller 8 and communication processing with the mobile terminal 7. The server I / F 116 constitutes a communication unit for forming a signal transmission path with the network N and the router.

Next, the operation of the nurse call system 1 will be described with reference to FIGS. 5A to 5D.
For example, when a patient (“Hiroyuki Yabe”) hospitalized in bed number 1 in room 101 operates a nurse call slave unit 2 to make a nurse call, the nurse call system 1 operates as follows.

A call signal (nurse call signal) for calling a medical worker is transmitted from the nurse call slave unit 2 to the corridor light 5 via the transmission line L1. The corridor light 5 identifies the nurse call slave unit 2 on which the call operation has been performed, refers to the patient information stored in the storage unit, and is associated with the identified nurse call slave unit 2. Identify the ID. The corridor light 5 adds the specified slave unit ID to the call signal and transmits it from the corridor light 5 to the nurse call controller 8 via the network N. In this example, the slave unit ID of the nurse call slave unit 2 installed in the bed of room 101 No. 1 is set to "101-1" (see FIG. 3).

The controller CPU 81 of the nurse call controller 8 reads the slave unit ID from the received call signal with the slave unit ID, and collates the slave unit ID with the patient information table 82a. In the patient information table 82a, the controller CPU 81 uses, for example, the patient name “Hiroyuki Yabe” and the nursing of the nursing team in charge of the patient from the patient information associated with the slave unit ID “101-1”. Select the teacher's mobile terminal ID. In this example, there are three nurses on the nursing team in charge of the patient "Hiroyuki Yabe": "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita". The IDs of the mobile terminals carried by the three nurses are "1003", "1007", and "1009". The controller CPU 81 attaches the selected patient name and mobile terminal ID to the call signal and transmits the call signal to the private branch exchange 9. Further, the controller CPU 81 transmits a call signal with the slave unit ID to the chat server 11.

The private branch exchange 9 identifies the destination mobile terminal 7 based on the received mobile terminal ID (“1003.1007.1009”). In this example, the mobile terminal ID of the mobile terminal 7a is "1003", the mobile terminal ID of the mobile terminal 7b is "1007", and the mobile terminal ID of the mobile terminal 7c is "1009". The private branch exchange 9 transmits the call signal and the patient name "Hiroyuki Yabe" to the mobile terminals 7a to 7c via the local base station 10. As a result, the mobile terminals 7a to 7c of the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" receive, for example, the incoming call information 72 notifying that an incoming call is being received, and the nurse, as shown in FIG. 5A. The name of the patient who made the call 73 and is displayed.

The chat room generation unit 113 of the chat server 11 reads the slave unit ID from the received call signal with the slave unit ID, and collates the slave unit ID with the patient information table 112. The chat room generation unit 113 creates a chat room in which the nurses constituting the nursing team of the patient "Hiroyuki Yabe" are the chat participants based on the patient information associated with the slave unit ID "101-1". It is generated in one storage unit 115a. In this example, a chat room A is generated in which the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" are chat participants.

The server CPU 111 of the chat server 11 sends a generation signal notifying that the chat room A has been generated to the mobile terminal 7a of the nurse "Tomoko Ohno", the mobile terminal 7b of "Sanae Mihara", and the mobile terminal of "Sachiko Yamashita". Send to 7c. As a result, on the mobile terminals 7a to 7c of the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita", for example, as shown in FIG. 74 is displayed on the display screen 71 in the same manner as the incoming call information 72 and the patient name 73. As a result, the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" will be able to participate in the chat for the patient "Hiroyuki Yabe".

In this state, for example, it is assumed that the nurse "Tomoko Ohno" (mobile terminal 7a) performs a response operation to this incoming call and starts responding to a call with the patient "Hiroyuki Yabe".

As a result, as shown in FIG. 5B, the display of the incoming call information 72 and the patient name 73 disappears from the mobile terminals 7a to 7c of the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita", and the chat generation information The display screen displays only 74. The nurses "Sanae Mihara" and "Sachiko Yamashita" can confirm that someone else in the nursing team has answered the nurse call by looking at this display screen.

In addition, the private branch exchange 9 notifies that when a call path is formed between the nurse call slave unit 2 and the mobile terminal 7a, a notification signal to that effect, that is, the nurse "Tomoko Ohno" responds to the call. The notification signal is transmitted to the nurse call controller 8. When the nurse call controller 8 receives the notification signal, the nurse call controller 8 transmits the notification signal to the chat server 11. When the chat server 11 receives the notification signal, the chat server 11 sends a message to the effect that the nurse "Tomoko Ohno" has answered the nurse call to the above nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" as chat participants. Post to chat room A.

Here, for example, it is assumed that the nurse "Sanae Mihara" touches the chat generation information 74 of the mobile terminal 7b.

When the chat generation information 74 is touched, the mobile terminal 7b accesses the chat room A generated in the first storage unit 115a of the chat server 11. As a result, the screen of the chat room A as shown in FIG. 5C is displayed on the display screen 71 of the mobile terminal 7b. As shown in FIG. 5C, a message 75 indicating that the nurse "Tomoko Ohno" has answered the nurse call is displayed in the chat room A. By looking at this chat room A, the nurse "Sanae Mihara" can recognize that the nurse "Tomoko Ohno" responded to the nurse call from the patient "Hiroyuki Yabe".

The nurse "Sanae Mihara" who accessed chat room A can post a message. For example, a veteran nurse "Sanae Mihara" can post necessary advice to a new nurse "Tomoko Ohno". When a message is posted by the nurse "Sanae Mihara", for example, as shown in FIG. 5D, the message content 78 is displayed in the chat room A. By looking at this chat room A, other nurses on the nursing team (for example, "Sachiko Yamashita") can judge whether or not their own support is necessary.

The message can be posted, for example, by touching the message input button 76 and inputting characters via the keyboard displayed on the display screen 71. Further, the message can be posted by voice input, for example, by touching the voice input button 77.

Note that FIGS. 5C and 5D show a case where the nurse "Sanae Mihara" accesses the chat room A with the mobile terminal 7b, but for example, there is a case where the nurse "Sachiko Yamashita" accesses the chat room A with the mobile terminal 7c. It works in the same way. It is also possible for the nurse "Tomoko Ohno" to post a message to the chat room A from the mobile terminal 7a in the same manner. For example, "Tomoko Ohno" may post a message to "Sanae Mihara" and "Sachiko Yamashita" asking for advice. Further, when a message is posted to chat room A, a chat posting notification such as "There was a post in chat room A" is sent to the mobile terminal 7 of a nurse who has not yet accessed chat room A, for example, in the figure. It may be displayed as the chat generation information 74 shown in 5B. This makes it easier to share patient information within the nursing team. Further, the screen of the chat room A may be displayed on the monitor of the nurse call master unit 6.

In response to the nurse call from the patient "Hiroyuki Yabe", the nurse "Tomoko Ohno" who finished the patient reception (for example, toilet assistance) in the hospital room sent a message from the mobile terminal 7a to the effect that the reception was completed, for example. Post to chat room A by voice input. At that time, the "patient name", "reason for calling", "date and time", etc. are input, and for example, the word "finished" is input at the end of the message.

The chat server 11 searches for the message posted from the mobile terminal 7a, and deletes the chat room A from the display screen 71 of the mobile terminals 7a to 7c at the timing when the input "finished" is detected. Further, the chat server 11 searches a series of messages posted in the chat room A and detects a message related to the "reason for calling". The chat server 11 stores the detected message in the prediction information table of the second storage unit 115b as the reason for calling the patient "Hiroyuki Yabe" as a nurse call. This message is associated with the patient name, date and time, etc., and is stored as text data. Further, the chat server 11 stores the final screen data of the chat room A, that is, the screen data in the third storage unit 115c when the nurse "Tomoko Ohno" posts a message to the effect that the patient reception is completed.

In this way, when there is a nurse call from a patient, a message is posted to the chat room generated in association with the patient, and then the message is saved as a reason for calling in the patient's nurse call.

Then, when a nurse call is received from the patient, the call reason prediction unit 114 of the chat server 11 stores the message in the past chat room of the patient in the second storage unit 115b as the reason for calling the nurse call. Search for or not. If it is memorized, the call reason prediction unit 114 predicts the call reason of the patient's current nurse call based on the past message, and posts the predicted call reason to the chat room. For example, in the case of the above patient "Hiroyuki Yabe", when a nurse call is made around 2:00 am, the call reason prediction unit 114 sets the call reason as "toilet assistance. There is a high possibility that the amount is small." Predict and post to the chat room.

The fact that the reason for predicting the call has been posted is notified, for example, by displaying the reason for calling information 79 alongside the chat generation information 74 on the display screen 71 during an incoming call shown in FIG. 5A. For example, the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" who make up the nursing team of the patient "Hiroyuki Yabe" display 74 copies of chat generation information or 79 copies of call reason information on the incoming display screen 71. By touching, you can see the chat room screen where the reason for the call is posted.

(Modification example)
In the above-described example, the call signal output based on the operation of the nurse call slave unit 2 has been used as the patient identification signal capable of identifying a predetermined patient, but the present invention is not limited to this. For example, a detection signal output when the camera 3 watching over a predetermined patient detects that the patient has risen or the like may be used as the patient identification signal. In that case, the chat room generation unit 113 generates a chat room associated with the patient based on the detection signal.

Further, for example, an abnormal signal output when the biological monitor 4 that monitors the biological information of a predetermined patient detects an abnormality in the biological information may be used as the patient identification signal. In that case, the chat room generation unit 113 generates a chat room associated with the patient based on the abnormal signal. The posting of a message to the generated chat room, the prediction of the reason why the detection signal and the abnormal signal are output, and the like are the same as the processing in the case of the nurse call described above.

Further, in the above-mentioned example, the case where the post "finished" is detected as the timing for the chat server 11 to delete the chat room has been described, but the present invention is not limited to this. For example, the chat room may be deleted when the nurse who has completed the reception of the nurse call patient operates the recovery button 23 of the hospital room.

According to the nurse call system 1 having the above configuration, the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" who belong to the nursing team of "Hiroyuki Yabe" at the timing when the patient "Hiroyuki Yabe" makes a nurse call. A chat room in which a message can be posted in a chat format is displayed on the mobile terminals 7a to 7c of the above. Therefore, it is possible to accurately and smoothly share information on how to deal with the patient "Hiroyuki Yabe" among the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita". In addition, it is convenient because the use of the chat room can be started smoothly.

When the nurse "Tomoko Ohno" responds to the nurse call, a message to that effect is automatically posted and displayed in the chat room. Therefore, other nurses "Sanae Mihara" and "Sachiko Yamashita" who belong to the nursing team can accurately and smoothly grasp who answered the nurse call in the nursing team. For example, if an inexperienced nurse is answering a nurse call, it will be easier for other nurses to quickly determine that support is needed.

Further, when it is posted to the chat room that the patient response (treatment) starting from the nurse call is completed, the chat room is not displayed from the display screen 71 of each mobile terminal 7a to 7c. For this reason, it becomes easy to visually separate and grasp the cases in which the nursing team is responding to the nurse call and the cases in which the patient has been dealt with. In addition, the chat room is not displayed from the display screen 71 of each mobile terminal 7a to 7c by operating the recovery button 23 of the patient's hospital room, and similarly, the cases being dealt with and the cases completed are visually separated. It will be easier to understand.

In addition, the nurse can post a message by voice input to the chat room. Therefore, the convenience of the chat room function is improved.

In addition, each mobile terminal 7a to 7c of the nurses "Tomoko Ohno", "Sanae Mihara", and "Sachiko Yamashita" that make up the nursing team will have a chat that includes the expected reason for the call when a nurse call is made by a patient. The room is displayed. Therefore, each nurse can respond to the patient while grasping the expected reason for the call, which improves convenience.

The present invention is not limited to the above-described embodiment, and can be freely modified, improved, and the like as appropriate. In addition, the material, shape, size, numerical value, form, number, arrangement location, etc. of each component in the above-described embodiment are arbitrary and are not limited as long as the present invention can be achieved.

1: Nurse call system 1, 2: Nurse call slave unit 3: Camera 4: Biological monitor, 5: Corridor light, 6: Nurse call master unit, 7 (7a-7c): Mobile terminal, 8: Nurse call control Machine, 9: On-site exchange, 11: Chat server (example of generation unit), 23: Recovery button, 71: Display screen, 82a, 112: Patient information table, 113: Chat room generation unit, 114: Call reason prediction unit

Claims (8)

Nurse call handset and
With the nurse call master unit,
Mobile terminals carried by healthcare professionals
A nurse call controller that controls communication between the nurse call slave unit, the nurse call master unit, and the mobile terminal.
A private branch exchange that controls a call between the nurse call slave unit, the nurse call master unit, and the mobile terminal.
With a generation unit that generates a chat room that is communicably connected to the nurse call controller and the mobile terminal and can post a message in a chat format based on an operation on the mobile terminal by a medical worker. ,
With
The nurse call controller is configured to control communication between the nurse call controller and the generation unit when a nurse call is transmitted from the nurse call slave unit.
The chat room associated with the predetermined patient can be displayed on each of the mobile terminals carried by a plurality of medical professionals belonging to a team in charge of the predetermined patient.
Nurse call system. The generation unit generates the chat room associated with the predetermined patient when the predetermined patient makes a nurse call by the nurse call slave unit.
The chat room associated with the predetermined patient is displayed on each mobile terminal carried by each of the medical staffs of the team in charge of the predetermined patient.
The nurse call system according to claim 1. When the mobile terminal associated with the first medical worker among the plurality of medical workers belonging to the team is operated to answer the nurse call, the first medical worker is placed in the chat room. A message indicating that you have responded is posted,
The nurse call system according to claim 2. When the fact that the patient reception that started from the nurse call is completed is posted to the chat room, the chat room is deleted.
The nurse call system according to claim 2 or 3. When the recovery button of the predetermined patient's room is operated, the chat room is deleted.
The nurse call system according to claim 2 or 3. A text message can be posted to the chat room by voice input to the mobile terminal.
The nurse call system according to any one of claims 1 to 5. In addition, it has a prediction unit
The prediction unit predicts the reason for the next and subsequent nurse calls based on the messages posted in the chat room of the predetermined patient in the past.
On each of the mobile terminals, the reason for the call is displayed in the chat room at the next nurse call from the predetermined patient.
The nurse call system according to any one of claims 2 to 6. The generation unit generates the chat room for the predetermined patient based on the patient identification signal that can identify the predetermined patient.
The nurse call system according to any one of claims 1 to 7.

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