JP6901511B2 - Information processing equipment, information processing methods and information processing programs - Google Patents

Description

Embodiments of the present invention relate to information processing devices, information processing methods and information processing programs.

Conventionally, a technique for managing bus operation has been disclosed.

For example, Patent Document 1 discloses a technique for creating a diamond of a target route on which a moving body travels.

Japanese Unexamined Patent Publication No. 2015-184779

However, with the above-mentioned conventional technique, it is not always possible to effectively suppress a decrease in the operation efficiency of the moving body and an increase in the cost required for the operation of the moving body. For example, in the above-mentioned conventional technique, the required number of flights in this time zone is calculated based on the moving demand in the time zone for creating the timetable in the target route and the capacity of the moving body. Then, in the above-mentioned conventional technique, the operation interval in the time zone for which the timetable is to be created is calculated based on the time length of the time zone for which the timetable is to be created and the calculated required number of flights, and the moving object is based on the calculated operation interval. Creates a schedule that operates the target route during the target time zone.

In such a conventional technique, since it is possible to create a highly accurate operation schedule, for example, the operation manager who manages the operation of the moving body can reduce the delay of the moving body, and as a result, the operation results. May be able to increase. That is, the above-mentioned conventional technique may be able to produce a higher effect on the operation manager side. However, with the above-mentioned prior art, it is not always possible to effectively suppress a decrease in the operation efficiency of the moving body and an increase in the cost required for the operation of the moving body.

The present application has been made in view of the above, and an object of the present application is to effectively suppress a decrease in the operation efficiency of the moving body and an increase in the cost required for the operation of the moving body.

The information processing apparatus according to the present application sets as a predetermined point based on a boarding point for boarding a moving object, a point included in an area other than a predetermined area centered on a boarding point for boarding the moving body. A specific unit that specifies a virtual boarding point, which is a boarding point for the user to board the moving body and is a virtual boarding point, as an installable position, and an installationable position specified by the specific unit. It has a determination unit for determining an installation position for installing the virtual boarding point based on the position and the user information of the user, and the specific unit has the moving body according to the operation status of the moving body. Controlling the size of a predetermined area centered on the boarding point for boarding the vehicle, and specifying a point included in an area other than the predetermined area in the area after the control as the installable position. It is a feature.

According to one aspect of the embodiment, it is possible to effectively suppress a decrease in the operation efficiency of the moving body and an increase in the cost required for the operation of the moving body.

FIG. 1 is a diagram showing an example of information processing according to an embodiment. FIG. 2 is a diagram showing an example of information processing according to the first embodiment. FIG. 3 is a diagram showing a configuration example of the information processing apparatus according to the first embodiment. FIG. 4 is a diagram showing an example of a virtual bus stop position information storage unit according to the first embodiment. FIG. 5 is a diagram showing an example of an operation schedule storage unit according to the first embodiment. FIG. 6 is a diagram showing an example of the user information storage unit according to the first embodiment. FIG. 7 is a diagram showing an example of the operation record storage unit according to the first embodiment. FIG. 8 is a flowchart showing an example of information processing according to the first embodiment. FIG. 9 is a diagram showing an example of information processing in the modified example according to the first embodiment. FIG. 10 is a diagram showing a configuration example of the information processing apparatus according to the second embodiment. FIG. 11 is a flowchart showing an example of information processing according to the second embodiment. FIG. 12 is a diagram showing a configuration example of the information processing apparatus according to the third embodiment. FIG. 13 is a flowchart showing an example of information processing according to the third embodiment. FIG. 14 is a diagram showing an example of the boarding intention determination process according to the fourth embodiment. FIG. 15 is a diagram showing a configuration example of the information processing apparatus 400 according to the fourth embodiment. FIG. 16 is a flowchart showing an example of the boarding intention determination process according to the fourth embodiment. FIG. 17 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device.

Hereinafter, an information processing apparatus, an information processing method, and a mode for carrying out an information processing program (hereinafter, referred to as “the embodiment”) according to the present application will be described with reference to the drawings. The information processing apparatus, information processing method, and information processing program according to the present application are not limited by this embodiment. Further, in the following embodiments, the same parts are designated by the same reference numerals, and duplicate description is omitted.

[1. Information processing overview]
First, FIG. 1 is used to show an outline of information processing according to the embodiment. FIG. 1 is a diagram showing an example of information processing according to an embodiment. The information processing system according to the embodiment includes an information processing device SV and a terminal device 10. Although shown in the appendix, in the example of FIG. 1, each user (users U1, U2, U3) possesses the terminal device 10. The information processing according to the embodiment is performed by the information processing apparatus SV shown in FIG. For example, the information processing device SV is realized by one or more devices such as a server device and a cloud system, and is connected to a terminal device 10 used by a user via a network such as a mobile communication network or a wireless LAN (Local Area Network). It is an information processing device that can communicate.

The details of the information processing performed by the information processing apparatus SV will be described in detail later using three embodiments, specifically, the first embodiment, the second embodiment, and the third embodiment. To do.

The terminal device 10 is an information processing device used by the user. The terminal device 10 is, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. Further, it is assumed that an application (hereinafter, referred to as "boarding guidance application AP") capable of searching the operation status of the route bus and the position of the stop of the route bus is pre-installed in the terminal device 10.

The boarding guidance application AP acquires various information about the route bus from the information processing device SV by cooperating with the information processing device SV according to the embodiment, and presents the acquired information to the user. For example, the user can "register" the name of the bus stop that is used on a daily basis in the boarding guidance application AP. In such a case, the boarding guidance application AP acquires information about the "favorite registration" bus stop from the information processing device SV and presents it to the user at an arbitrary timing.

Further, it is assumed that the mobile body targeted by the information processing device SV is an "on-demand bus". An on-demand bus is a type of fixed-route bus, but when a user performs a procedure using a communication means such as the Internet, for example, it is virtually installed via a detour line outside the basic route. Pick up the user at the bus stop. A bus stop that is virtually installed in this way is referred to as a "virtual bus stop" as opposed to a conventional physical bus stop that exists on a basic route (sometimes referred to as an "existing bus stop").

[2. Outline of information processing corresponding to the first embodiment]
The information processing device SV installs a virtual bus stop at an arbitrary position in consideration of user attribute information, road information, traffic conditions, and the like. For example, the user can specify to the information processing device SV a desired boarding position (hereinafter, may be referred to as “desired position”) in which he / she wishes to board the on-demand bus. However, if the information processing device SV installs a virtual bus stop as desired by all users and the on-demand bus is instructed to run on a detour that passes through all of the installed virtual bus stops, for example, such an on-demand bus. There will be a delay in the operation schedule of the demand bus.

Therefore, for example, there is a limit on the number of virtual bus stops to be installed in each predetermined area within the predetermined area including the basic route defined for each on-demand bus. Therefore, the information processing device SV calculates which of the desired boarding positions received from each user is more equal to install the virtual bus stop at which boarding desired position, and corresponds to the calculation result. Set up a virtual bus stop at the desired boarding position.

In addition, the information processing device SV has attribute information (for example, pregnant or suffering from some kind of illness) that can be more burdensome to move among the users who have specified the desired boarding position. If there are users who are doing this, even if there is some inequality in terms of travel distance from the perspective of the remaining users, the burden on users who have attribute information that can be a burden in such movement is reduced. Set up a virtual bus stop at a position where you can.

This point will be described with reference to the example of FIG. First, in the area shown by MAP1 shown in FIG. 1A, it is assumed that the on-demand bus B1 travels on the basic route RT10. In addition, existing bus stops ST1 and ST2 exist on the basic route RT10. Further, the position information where the existing bus stop ST1 is located is "S-PT1", and the position information where the existing bus stop ST2 is located is "S-PT2".

Further, in the example of FIG. 1A, the user U1 has attribute information such as "35 years old, pregnant woman". Further, in the example of FIG. 1A, the user U1 specifies the desired position “DP11”. Further, in the example of FIG. 1A, the current position of the user U1 is the current position “HP11”.

Further, in the example of FIG. 1A, the user U2 has attribute information such as "20 years old, male". Further, in the example of FIG. 1A, the user U2 specifies the desired position “DP21”. Further, in the example of FIG. 1A, the current position of the user U2 is the current position “HP21”.

Further, in the example of FIG. 1A, the user U3 has attribute information such as "55 years old, male". Further, in the example of FIG. 1A, the user U3 specifies the desired position “DP31”. Further, in the example of FIG. 1A, the current position of the user U3 is the current position “HP31”.

In such a state, the information processing device SV acquires the attribute information of the user, and based on the acquired attribute information, the virtual boarding point, which is a boarding point for the user to board the moving body and is a virtual boarding point. Determine the installation position where the point will be installed. For example, the information processing device SV calculates the movement cost, which is the cost required for the user to move the movement distance, based on the movement distance of the user and the user attribute information. Then, the information processing device SV determines the installation position based on the calculated movement cost. In the area shown in MAP1, only "one" virtual bus stop can be installed.

In the example of FIG. 1A, the user U1 is a pregnant woman, and it is considered that the physical burden of movement is larger than that of the users U2 and U3. For example, when either the desired position "DP21" or "DP31" is determined as the installation position where the virtual bus stop is installed, the moving distance of the user U1 becomes long and the physical burden becomes heavy. Therefore, the information processing device SV sets the desired position DP21, which is the desired position designated by the user U1 and has the shortest moving distance for the user U1 to move from the current position HP11 of the user U1, among the three desired positions. Determined as the installation position where the virtual bus stop will be installed.

When the desired position DP21 is determined as the installation position where the virtual bus stop is installed, the moving distance becomes long for the users U2 and U3. Specifically, the user U2 moves from the current position "HP21" to the desired position "DP11" specified by the user U1 instead of the desired position "DP21" specified by the user U2, so that the moving distance becomes long. Similarly, since the user U3 moves from the current position "HP31" to the desired position "DP11" specified by the user U1 instead of the desired position "DP31" specified by himself / herself, the moving distance becomes long.

However, since it is predicted that the users U2 and U3 have less physical burden in moving than the user U1 based on the attribute information, the virtual bus stop is not installed at the initially desired position and the moving distance. Even if the length becomes longer, the desired position "DP11" is the most fair installation position when the attribute information and the moving distance of each of the users U1 to U3 are comprehensively judged.

For this reason, the information processing device SV has restrictions on the installation position of the virtual bus stop, and when it receives the designation of the desired boarding position from a plurality of users, the attribute information and movement of the plurality of users By considering the distance, the virtual bus stop can be installed at a more equitable position from the viewpoint of a plurality of users. Further, as a result, the information processing device SV can enhance the convenience of the user who uses the mobile body (for example, the on-demand bus).

In the example of FIG. 1A, when the desired position "DP11" is determined as the installation position, the user U2 is in the current position rather than the moving distance from the current position "HP21" to the desired position "DP11". The travel distance from "HP21" to the existing bus stop position "S-PT2" is shorter. In such a case, the user U2 loses the meaning of the desired boarding position. Therefore, the information processing device SV is at a position where the moving distance is shorter than the moving distance from each user's current position to the existing bus stop when viewed from any of the users U1 to U3, and the moving from the user U1. The position with the shortest distance may be determined as the installation position. For example, the information processing apparatus SV may determine the position "XP10" as the installation position.

[3. Outline of information processing corresponding to the second embodiment]
For example, if the installation position of the virtual bus stop is too close to the position of the existing bus stop, there is little meaning in installing the virtual bus stop in such a positional relationship from the viewpoint that the existing bus stop can be used. Further, when a plurality of installation positions are provided, if the distance between the installation positions is too close, only one of the installation positions is required, and there is little meaning in installing the virtual bus stop in such a positional relationship.

Further, when a virtual bus stop is installed in the positional relationship as in the above example, it is considered that the on-demand bus is required to stop frequently and the operation efficiency deteriorates. If the on-demand bus is required to stop frequently, the cost of operation may increase. In order to avoid such a situation, the information processing device SV specifies an installable position where the virtual bus stop can be installed, and determines the installation position based on the specified installable position.

For example, in the example of FIG. 1A, a circular area having a radius R is provided around the position "S-PT1" where the existing bus stop ST1 exists, and a virtual bus stop is not installed in the circular area in advance. It shall be decided. Similarly, a circular area having a radius R is provided around the position "S-PT2" where the existing bus stop ST2 exists, and it is determined in advance not to install a virtual bus stop in such a circular area. To do.

Also, although not shown, it is necessary to prevent other virtual bus stops from being installed or existing bus stops within the circular area of radius R centered on the installation position of the virtual bus stop. It shall be decided. Therefore, the circular area having a radius R at each of these bus stops is an installation prohibited area in which a virtual bus stop is not installed. In other words, the information processing apparatus SV can install a virtual bus stop in an area other than this installation prohibited area.

Therefore, the information processing device SV specifies an installable position where a virtual boarding point, which is a boarding point for boarding a moving body and is a virtual boarding point, can be installed, and is based on the specified installable position. To determine the installation position where the virtual boarding point will be installed. In the example of FIG. 1, the information processing apparatus SV sets the installation position based on the information and attribute information specified by the users U1 to U3 as described above. At this time, the position where the existing bus stop ST1 exists " A circular region having a radius R centered on "S-PT1" and an region other than the circular region having a radius R centered on the position "S-PT2" where the existing bus stop ST2 exists are specified as installable positions. Then, the information processing device SV determines the installation position at the specified installable position, and installs the virtual bus stop at the determined installation position.

As a result, the information processing device SV does not install the virtual bus stop at a position too close to the position of the existing bus stop, for example, so that the operation efficiency of the mobile body (for example, the on-demand bus) is lowered and the operation efficiency is lowered. It is possible to effectively suppress the increase in the cost required for the operation of the mobile body.

[4. Outline of information processing corresponding to the third embodiment]
For example, when the on-demand bus is operated according to the operation schedule, there may be a time zone with many users (for example, a time zone during commuting rush hour) or a time zone with few users. Since the on-demand bus is operated according to the operation schedule, in an extreme example, the on-demand bus must be operated even when the number of users is "0". Even if there are no users, operating an on-demand bus will increase only the operating cost. For this reason, operators want the on-demand bus to be used constantly at any time of the day. For this reason, the information processing device SV gives various incentives to the user so as to increase the motivation to use the on-demand bus.

Specifically, the information processing device SV acquires the usage status of the user using the mobile body, and gives a predetermined incentive to the user according to the acquired usage status. For example, the information processing device SV determines whether or not the user has used the mobile body in a predetermined time zone or a predetermined place based on the acquired usage status. Then, the information processing device SV gives a predetermined incentive to the user according to the determination result. This point will be described with reference to the example of FIG. 1 (b).

In the example of FIG. 1B, the installation position is determined based on the information and attribute information specified by the users U1 to U3, and the on-demand bus B1 is boarded from the determined installation position. Is used. The information processing device SV can acquire the usage status of the on-demand bus B1 via various sensors in the on-demand bus B1, for example. For example, the information processing device SV can acquire the usage status such as when, where, and which destination (destination) the user boarded the on-demand bus as the basic route.

In the example of FIG. 1B, the information processing apparatus SV shows an example in which the user U1 uses the on-demand bus B1 at "14:00". Here, it is found that the usage amount (number of users) of the on-demand bus B1 used at "14:00" is smaller than the average daily usage amount of the on-demand bus B1. Then, the information processing apparatus 100 gives an incentive to the user U1 when the user U1 uses the on-demand bus B1 at "14:00" when the usage amount is small. For example, the information processing device 100 makes the fare cheaper (250 yen) than the fare originally payable by the user U1 (assumed to be 300 yen).

Further, it is assumed that the usage amount (number of users) of the on-demand bus B1 used at "10 o'clock" is found to be smaller than the average daily usage amount of the on-demand bus B1. The information processing apparatus 100 gives an incentive to the user U3 when the user U3 uses the on-demand bus B1 at "10 o'clock" when the usage amount is small. For example, the information processing device 100 makes the fare cheaper (280 yen) than the fare originally payable by the user U3 (300 yen).

On the other hand, in the information processing device 100, the usage amount (number of users) of the on-demand bus B1 being used due to commuting rush or the like is higher than the average daily usage amount of the on-demand bus B1 at "8 o'clock". No incentive is given to the user U2 who uses the on-demand bus B1.

As a result, the information processing device SV can motivate the user to use the on-demand bus B1 at the corresponding time zone if the fare becomes cheaper, so that the usage status of the on-demand bus B1 is used. Can be smoothed.

(First Embodiment)
[1. An example of information processing]
Next, with reference to FIG. 2, an example of information processing according to the first embodiment is shown. FIG. 2 is a diagram showing an example of information processing according to the first embodiment. The information processing system according to the first embodiment includes an information processing device 100 and a terminal device 10. Although shown in the appendix, in the example of FIG. 2, each user (users U1, U2, U3) possesses the terminal device 10. The information processing according to the first embodiment is performed by the information processing device 100 shown in FIG. The information processing device 100 is an example of the information processing device SV described with reference to FIG. For example, the information processing device 100 is realized by one or more devices such as a server device and a cloud system, and is connected to a terminal device 10 used by a user via a network such as a mobile communication network or a wireless LAN (Local Area Network). It is an information processing device that can communicate.

The information processing device 100 can accept a boarding reservation for an on-demand bus from a user via the “boarding guidance application AP”. For example, the information processing device 100 can accept reservations for boarding an on-demand bus on a date from the current date to the next day or later. For example, the information processing device 100 can accept the designation of a desired boarding position indicating a desired position for boarding the on-demand bus as a boarding reservation for the on-demand bus. For example, the information processing device 100 can accept a selection from the candidate positions as a desired boarding position by presenting a candidate position which is a candidate for an installation position where a virtual bus stop can be installed to the user.

Further, the information processing device 100 can receive an "immediate call" of the on-demand bus from the user via the "boarding guidance application AP". The "immediate call" can be urgently dealt with as compared with the boarding reservation, and the "immediate call" can be rephrased as a vehicle allocation instruction of the moving body to the user's current position. As an example, the user can make an "immediate call" in the form of "dispatching an on-demand bus around the current position (for example, home) within 15 minutes from the current time".

In the first embodiment below, information processing when a user specifies a desired boarding position as a boarding reservation will be described, but the processing content is the same even in the case of an immediate call.

Specifically, the information processing device 100 acquires the attribute information of the user, and based on the acquired attribute information, the virtual boarding point which is a boarding point for the user to board the moving body and is a virtual boarding point. Determine the installation position to install. For example, the information processing device 100 further determines the installation position based on the position information about the user. The location information here is information indicating the desired boarding position specified at the time of boarding reservation (desired boarding position information) or information indicating the current position specified at the time of immediate call (current position information). is there. Since the current position specified at the time of immediate call is still the position where the user desires to board, the current position information at the time of immediate call can be rephrased as the desired position information for boarding.

Further, for example, the information processing apparatus 100 calculates a movement cost, which is a cost required for the user to move the movement distance, based on the movement distance of the user to the position indicated by the position information and the attribute information. To do. Then, the information processing device 100 determines the installation position based on the calculated movement cost. This point will be described with reference to the example of FIG. In the example of FIG. 2, it is assumed that a maximum of "two" virtual bus stops may be installed in the area shown in MAP1.

Similar to FIG. 1A, in FIG. 2, the user U1 specifies the desired position “DP11”. Also in the example of FIG. 2, the current position of the user U1 is the current position “HP11”.

Further, similarly to FIG. 1A, in FIG. 2, the user U2 specifies the desired position “DP21”. Also in the example of FIG. 2, the current position of the user U2 is the current position “HP21”.

Similar to FIG. 1A, in FIG. 2, the user U3 specifies the desired position “DP31”. Also in the example of FIG. 2, the current position of the user U3 is the current position “HP31”.

For example, the information processing apparatus 100 acquires the user's age information, gender information, health condition information, physical disability information, infant presence / absence information, and the like as user attribute information. The information acquired as attribute information is not limited to these. FIG. 2 shows an example in which the information processing apparatus 100 has acquired, for example, the age “33”, the gender “female”, the health condition “pregnant woman”, and the physical disability “none” as the attribute information of the user U1. Further, FIG. 2 shows an example in which the information processing apparatus 100 has acquired, for example, the age “20”, the gender “male”, the health condition “good”, and the physical disability “none” as the attribute information of the user U2. Further, FIG. 2 shows an example in which the information processing apparatus 100 has acquired, for example, the age “55”, the gender “male”, the health condition “good”, and the physical disability “none” as the attribute information of the user U3.

Next, the information processing apparatus 100 calculates an attribute score, which is a score indicating the attribute information, for each attribute information of each user. The method of calculating the attribute score is not limited, but to give an example, the information processing apparatus 100 calculates a higher score as the attribute information can be more burdensome to move. For example, the information processing apparatus 100 can calculate the age information (“33” for the user U1) as it is as the attribute score “33”. Further, the information processing apparatus 100 can calculate "2" for the attribute information "female", which is higher than the attribute score "1" corresponding to the attribute information "male".

In addition, the information processing device 100 can calculate a higher attribute score as the attribute information is considered to have a worse health condition. For example, when calculating the maximum value "10" for the attribute information in which the health condition is considered to be the worst, the information processing apparatus 100 may calculate, for example, the attribute score "8" corresponding to the attribute information "pregnant woman". it can. Further, the information processing apparatus 100 can calculate a higher attribute score for the attribute information "physical disability" as the physical disability becomes more severe.

Next, the information processing device 100 calculates the movement cost. The movement cost is a cost required for the user to move the corresponding movement distance, and can be said to be information indicating the degree of physical burden for the user to move the corresponding movement distance.

Here, in the example of FIG. 2, there are three desired positions: the desired position DP11 designated by the user U1, the desired position DP21 designated by the user U2, and the desired position DP31 designated by the user U3. As described above, since the information processing apparatus 100 may install a maximum of "two" virtual bus stops, it is determined which of the three desired positions is set as the installation position. In the example of FIG. 2, the information processing apparatus 100 calculates the movement cost of each user for each combination of desired positions that can be established, and calculates the total of the calculated movement costs. Then, the information processing apparatus 100 determines the position where the total sum of the movement costs calculated for each combination of desired positions is the smallest as the installation position.

An example of a method of calculating the movement cost for each combination of desired positions will be described later. In the example of FIG. 2, an example is shown in which the information processing apparatus 100 determines the desired position DP11 specified by the user U1 as the installation position (first installation position) with respect to the user U1. Further, an example is shown in which the information processing apparatus 100 determines the desired position DP21 specified by the user U2 as the installation position (second installation position) for the users U2 and U3.

Further, although not shown, the information processing apparatus 100 presents to the user U1 that a virtual bus stop is to be installed at the desired position DP11 and guidance information that guides the way to the virtual bus stop. Similarly, the information processing apparatus 100 presents the users U2 and U3 with guidance information indicating that the virtual bus stop is to be installed at the desired position DP21 and the route to the virtual bus stop.

As a result, the information processing device 100 according to the first embodiment can install the virtual bus stop at a more fair position when viewed from a plurality of users. In addition, the information processing device 100 according to the first embodiment can enhance the convenience of the user who uses the mobile body.

[2. Information processing device configuration]
Next, the information processing apparatus 100 according to the first embodiment will be described with reference to FIG. FIG. 3 is a diagram showing a configuration example of the information processing apparatus 100 according to the first embodiment. As shown in FIG. 3, the information processing device 100 includes a communication unit 110, a storage unit 120, and a control unit 130.

(About communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 110 is connected to the network N by wire or wirelessly, and transmits / receives information to / from, for example, the terminal device 10.

(About storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 includes a virtual bus stop position information storage unit 121, an operation schedule storage unit 122, a user information storage unit 123, and an operation record storage unit 124.

(About the virtual bus stop location information storage unit 121)
The virtual bus stop position information storage unit 121 is a storage unit that stores candidates for positions where the virtual bus stop is installed. Here, FIG. 4 shows an example of the virtual bus stop position information storage unit 121 according to the first embodiment. In the example of FIG. 4, the virtual bus stop position information storage unit 121 has items such as "prefecture", "business operator", "system ID", and "position information (coordinates)".

"Business operator" indicates the name of a route bus operator existing in the corresponding "prefecture". The "system ID" is identification information indicating the route on which the route bus operated by the corresponding "business operator" travels. "Position information (coordinates)" is position information indicating a position where a virtual bus stop can be installed, and indicates position information indicating a candidate for a position where a virtual bus stop is installed.

That is, in the example of FIG. 4, among the routes on which the route bus (on-demand bus) operated by the route bus operator "TK Transportation" existing in the prefecture "Tokyo" runs, the system ID "20" is used. An example in which a virtual bus stop can be installed at the positions "X1, Y1" on the identified route (20 system routes) is shown.

(About operation schedule storage unit 122)
The operation schedule storage unit 122 is a storage unit that stores the operation schedule for each on-demand bus. Here, FIG. 5 shows an example of the operation schedule storage unit 122 according to the first embodiment. In the example of FIG. 5, the operation schedule storage unit 122 has items such as "business name", "system ID", and "schedule information".

The description of the "business name" and the "system ID" will be omitted because they are as described in FIG. "Schedule information" indicates the operation schedule of the on-demand bus. In the example of FIG. 5, a conceptual symbol (for example, "DA20") is used as "schedule information", but in reality, for example, departure time, destination, arrival time at the destination, map information indicating a basic route, etc. Is remembered.

That is, in the example of FIG. 5, the route bus (on-demand bus) operated by the route bus operator "TK Transportation" existing in the prefecture "Tokyo" operates according to the schedule indicated by the schedule information "DA20". An example is shown.

(About user information storage unit 123)
The user information storage unit 123 is a storage unit that stores various types of information (for example, attribute information) related to the user. Here, FIG. 6 shows an example of the user information storage unit 123 according to the first embodiment. In the example of FIG. 6, the user information storage unit 123 has items such as "user ID", "age", "gender", "health state", "physical disability", and "infant information".

The "user ID" indicates identification information that identifies the user or the user's terminal device 10. "Age" indicates the age of the user. "Gender" indicates the gender of the user. "Health status" indicates information about the health status of the user (whether she is pregnant, etc.). "Physical disability" indicates information about the user's disability. For example, "disability" indicates whether or not the user has a disability, and if so, what kind of disability it is. "Infant information" is information on the presence or absence of an infant and information indicating whether or not the infant is accompanied.

That is, in the example of FIG. 6, the attribute information of the user U1 is an age "33", a gender "female", a health condition "pregnant woman", a physical disability "none", and an infant information "accompanied by an elementary school student". Although not shown, the information processing apparatus 100 may further have a storage unit for storing information for calculating an attribute score, which is information (value) indicating attribute information. For example, the information processing device 100 can determine what kind of attribute score is calculated for the health state "pregnant woman" by referring to the storage unit.

(About operation record storage unit 124)
The operation record storage unit 124 is a storage unit that stores information related to the operation record of the route bus. Here, FIG. 7 shows an example of the operation record storage unit 124 according to the first embodiment. In the example of FIG. 7, the operation record storage unit 123 has items such as "business operator", "system ID", "date information", and "delay information".

"Business operator" indicates the name of the route bus operator. The "system ID" is identification information indicating the route on which the route bus (on-demand bus) operated by the corresponding "business operator" travels. The "date information" indicates the date and time when the route bus was traveling in the section indicated by the "delay information". "Delay information" indicates a section in which a delay occurs in the operation schedule on the route identified by the "system ID". For example, in a section where bus stops with a large number of passengers and getting off are continuous, the operation schedule is likely to be delayed.

That is, in the example of FIG. 7, in the line (20 system lines) identified by the system ID "20", the section X1 is between the date information "September 5, 2017, 8:15 to 8:30". Here is an example of a delay in the operation schedule.

The operation record storage unit 124 may store the date information indicating the date and time when the traffic jam occurred and the traffic jam information indicating the section where the traffic jam occurred in association with each other.

(About control unit 130)
Returning to FIG. 3, in the control unit 130, various programs stored in the storage device inside the information processing device 100 are executed by the CPU (Central Processing Unit), the MPU (Micro Processing Unit), or the like using the RAM as a work area. It is realized by. Further, the control unit 130 is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 3, the control unit 130 includes a reception unit 131, an acquisition unit 132, a calculation unit 133, a determination unit 134, a presentation unit 135, and an instruction unit 136, and the information described below. Realize or execute the function or action of processing. The internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 3, and may be another configuration as long as it is a configuration for performing information processing described later. Further, the connection relationship of each processing unit included in the control unit 130 is not limited to the connection relationship shown in FIG. 3, and may be another connection relationship.

(About receiver 131)
The receiving unit 131 receives various information from the terminal device 10. For example, the receiving unit 131 receives the content and the distribution request of the information about the content.

In addition, the receiving unit 131 receives various designated information designated for the mobile body from the terminal device 10. For example, the receiving unit 131 receives the position information about the user. For example, the receiving unit 131 receives information regarding a boarding reservation for an on-demand bus. As an example, the receiving unit 131 accepts the designation of the desired boarding position indicating the desired position to board the on-demand bus as the information regarding the boarding reservation of the on-demand bus.

Further, for example, the receiving unit 131 receives information regarding an immediate call of the on-demand bus. As an example, the receiving unit 131 receives an instruction from the user to dispatch a moving body to the user's current position (or a position around the current position).

(About acquisition unit 132)
The acquisition unit 132 acquires the attribute information of the user. For example, the acquisition unit 132 acquires user attribute information from an external information processing device (various server devices) that is linked. For example, the acquisition unit 132 acquires user attribute information from a content server that distributes content (article content, advertisement content, etc.). In addition, the acquisition unit 132 acquires the attribute information of the user from the shopping server that manages the buying and selling of the product. In addition, the acquisition unit 132 acquires user attribute information from an application server that manages various applications. Further, the acquisition unit 132 stores the acquired attribute information in the user information storage unit 123.

The acquisition unit 132 may acquire the positional relationship between the boarding position information indicating the boarding point for boarding the moving body and the user position information indicating the current position of the user. In addition, the acquisition unit 132 may also acquire the moving body position information indicating the current position of the moving body. In addition, the acquisition unit 132 can also calculate information to be presented to the user based on the acquired information. For example, the acquisition unit 132 can calculate the remaining time until the on-demand bus B1 arrives at each of the existing bus stops ST1 and ST2. In addition, the acquisition unit 132 can calculate the remaining time until the on-demand bus B1 arrives at each of the virtual bus stops installed by the determination unit 134. Further, such a calculation process may be performed by a processing unit other than the acquisition unit 132.

(About calculation unit 133)
The calculation unit 133 calculates the movement cost, which is the cost required for the user to move the movement distance, based on the movement distance of the user to the position indicated by the position information and the attribute information of the user. The movement cost is a cost required for the user to move the corresponding movement distance, and can be said to be information indicating the degree of physical burden for the user to move the corresponding movement distance. The position information here is, for example, desired boarding position information indicating a desired boarding position designated by the user at the time of boarding reservation or immediate call.

For example, the calculation unit 133 calculates the movement cost by multiplying the movement distance of the user to the position indicated by the position information and the attribute score indicating the attribute information of the user. The calculation unit 133 may also calculate the attribute score.

(About decision unit 134)
Based on the attribute information acquired by the acquisition unit 132, the determination unit 134 determines the installation position where the virtual boarding point, which is the boarding point for the user to board the moving body and is the virtual boarding point, is installed. For example, the determination unit 134 determines the installation position based on the position information about the user.

Further, for example, when the user makes a reservation for boarding the moving body, the determination unit 134 is the desired boarding position information indicating the position where the user wants to board the moving body as the position information, and the user rides the vehicle. The installation position is determined based on the desired boarding position information specified at the time of reservation. Further, when the user receives an instruction (immediate call) for dispatching the moving body to the user's current position, the determination unit 134 uses the installation position as the position information based on the current position information indicating the current position. To determine.

Further, the determination unit 134 determines the installation position based on the movement cost calculated by the calculation unit 133. Specifically, the determination unit 134 determines the installation position so that the total movement cost of each of the plurality of users is minimized. For example, the determination unit 134 determines as the installation position the position where the total movement cost of each of the plurality of users is minimized among the positions indicated by the position information. Further, the determination unit 134 determines a predetermined number of installation positions based on the movement cost calculated by the calculation unit 133.

Further, the determination unit 134 actually installs the virtual bus stop at the installation position determined as described above.

(About presentation 135)
The presentation unit 135 presents the content to the user. Specifically, the presentation unit 136 presents the content related to the virtual bus stop installed by the determination unit 134 to the user. For example, the presentation unit 135 presents guidance information that guides the way to the virtual bus stop set up by the determination unit 134. As an example, the presentation unit 135 presents map information showing the route from the user's current position to the virtual bus stop as guidance information. Further, unlike the existing bus stop, the virtual bus stop does not physically exist, so that it may be difficult for the user to recognize the exact position. Therefore, the presentation unit 135 may present environmental information (for example, a photograph) around the virtual bus stop.

(About indicator 136)
The instruction unit 136 instructs the moving body to move to the virtual bus stop installed by the determination unit 134. For example, the instruction unit 136 determines a detour route to the virtual bus stop based on the original traveling route of the moving body, and instructs the moving body to travel on the determined detour route.

[3. Example of action in information processing]
Hereinafter, the contents of the processes executed and realized by the respective processing units 131 to 136 will be described with reference to the flowchart shown in FIG. FIG. 8 is a flowchart showing an example of information processing according to the first embodiment. In addition, the example of FIG. 2 will be used as appropriate.

First, the receiving unit 131 determines whether or not the designation of the position information has been received from the user (step S101). For example, the receiving unit 131 determines whether or not the position information indicating the desired boarding position designated by the boarding reservation, that is, the desired boarding position information has been received as the position information. Further, the receiving unit 131 may determine whether or not the position information indicating the desired boarding position designated by the immediate call, that is, the desired boarding position information has been received as the position information.

When the receiving unit 131 has not received the boarding desired position information (step S101; No), the receiving unit 131 waits until it is received. On the other hand, when the receiving unit 131 receives the boarding desired position information (step S101; Yes), the receiving unit 131 shifts the process to the acquiring unit 132.

Here, it is assumed that the receiving unit 131 has received the designation of the desired position "DP11" from the user U1 as shown in FIG. Further, it is assumed that the receiving unit 131 has received from the terminal device 10 of the user U1 that the current position of the user U1 is the current position "HP11". Further, it is assumed that the receiving unit 131 has received the designation of the desired position "DP21" from the user U2 as shown in FIG. Further, it is assumed that the receiving unit 131 has received from the terminal device 10 of the user U2 that the current position of the user U2 is the current position "HP21". Further, it is assumed that the receiving unit 131 has received the designation of the desired position "DP31" from the user U3 as shown in FIG. Further, it is assumed that the receiving unit 131 has received from the terminal device 10 of the user U3 that the current position of the user U3 is the current position "HP31".

When the desired boarding position information is received by the receiving unit 131 (step S101; Yes), the acquisition unit 132 acquires the user attribute information (step S102). When the user information storage unit 123 already stores the attribute information of the users U1 to U3, the acquisition unit 132 acquires the attribute information from the user information storage unit 123. On the other hand, when the attribute information of the users U1 to U3 is not stored in the user information storage unit 123, the acquisition unit 132 may acquire the attribute information from a predetermined external device, for example.

In the example of FIG. 2, an example is shown in which the acquisition unit 132 acquires the age “33”, the gender “female”, the health condition “pregnant woman”, and the physical disability “none” as the attribute information of the user U1. Further, FIG. 2 shows an example in which the acquisition unit 132 has acquired, for example, the age “20”, the gender “male”, the health condition “good”, and the physical disability “none” as the attribute information of the user U2. Further, FIG. 2 shows an example in which the acquisition unit 132 has acquired, for example, the age “55”, the gender “male”, the health condition “good”, and the physical disability “none” as the attribute information of the user U3.

Next, the acquisition unit 132 acquires the position information of the existing bus stop (step S103). In the example of FIG. 2, the acquisition unit 132 acquires the position information “S-PT1” indicating the position of the existing bus stop ST1 and the position information “S-PT2” indicating the position of the existing bus stop ST2.

Next, the calculation unit 133 calculates an attribute score indicating the attribute information for each attribute information for each user acquired by the acquisition unit 132 (step S104). The method of calculating the attribute score by the calculation unit 133 is not limited, but as an example, the calculation unit 133 calculates a higher score as the attribute information can be more burdensome for the user to move. For example, the calculation unit 133 can calculate the age information (“33” for the user U1) as it is as the attribute score “33”. Further, the calculation unit 133 can calculate "2" for the attribute information "female", which is higher than the attribute score "1" corresponding to the attribute information "male".

In addition, the calculation unit 133 can calculate a higher attribute score as the attribute information is considered to have a worse health condition. For example, when calculating the maximum value "10" for the attribute information whose health condition is considered to be the worst, the calculation unit 133 can calculate, for example, the attribute score "8" corresponding to the attribute information "pregnant woman". .. In addition, the calculation unit 133 can calculate a higher attribute score for the attribute information "physical disability" as the physical disability becomes more severe.

In the example of FIG. 2, the calculation unit 133 has an attribute score of "33" for the age "33", an attribute score of "2" for the gender "female", and a health condition "pregnant woman" for each attribute information of the user U1. An example in which the attribute score "8" is calculated for the attribute score "8" and the attribute score "1" is calculated for the physical disability "none" is shown. The description of the users U2 and U3 will be omitted.

Next, the calculation unit 133 calculates the movement cost based on the movement distance of the user to each desired position and the attribute score (step S105). In this example, the information processing apparatus 100 may install a maximum of "two" virtual bus stops in the area indicated by MAP1. Therefore, the determination unit 134, which will be described later, determines which of the three desired positions is the installation position.

In the example of FIG. 2, the calculation unit 133 calculates the movement cost of each user for each combination of desired positions that can be established, and calculates the total of the calculated movement costs. As shown in FIG. 2, when there are three desired positions such as the desired position “DP11”, the desired position “DP21”, and the desired position “DP31”, and two of them may be determined as the installation positions, the calculation unit 133 , Of these three desired positions, two desired positions are combined, and the movement cost of each user is calculated for each combination, and the total of the calculated movement costs is calculated.

As a combination of desired positions, three combinations such as a combination (DP11, DP21), a combination (DP11, DP31), and a combination (DP21, DP31) can be considered, and the combination (DP11, DP21) will be described as an example. For example, in the example of the desired positions DP11 and DP21, each of the users U1 to U3 may have a virtual bus stop corresponding to the desired positions DP11 and DP21. There are two installation position candidates for each of users U1 to U3. Therefore, the calculation unit 133 can calculate 18 different movement costs for the combinations (DP11, DP21).

Taking one of the 18 ways as an example, the desired position DP11 is the installation position for the user U1, the desired position DP11 is the installation position for the user U2, and the desired position DP11 is the installation position for the user U3. May be. This corresponds to L1 shown in FIG. 2, and in such a case, the calculation unit 133 determines the movement cost “U1 (DP11)” when the user U1 moves to the desired position DP11, and when the user U2 moves to the desired position DP11. The total movement cost "SM11" is calculated by calculating the movement cost "U2 (DP11)" and the movement cost "U3 (DP11)" when the user U3 moves to the desired position DP11, and summing the calculated three movement costs. calculate. Here, the calculation unit 133 determines the movement cost "U1 (DP11)" when the user U1 moves to the desired position DP11, the movement distance K1 in which the user U1 moves from the current position HP11 to the desired position DP11, and the user U1. It can be calculated by multiplying each attribute score (33, 2, 8, 1). That is, K1 × 33 × 2 × 8 × 1 = U1 (DP11).

Further, the desired position DP11 may be the installation position for the user U1, the desired position DP11 may be the installation position for the user U2, and the desired position DP21 may be the installation position for the user U3. This corresponds to L2 shown in FIG. 2, and in such a case, the calculation unit 133 determines the movement cost “U1 (DP11)” when the user U1 moves to the desired position DP11, and when the user U2 moves to the desired position DP11. The total movement cost "SM12" is calculated by calculating the movement cost "U2 (DP11)" and the movement cost "U3 (DP21)" when the user U3 moves to the desired position DP21, and summing the calculated three movement costs. calculate.

Further, the desired position DP11 may be the installation position for the user U1, the desired position DP31 may be the installation position for the user U2, and the desired position DP31 may be the installation position for the user U3. This corresponds to L3 shown in FIG. 2, and in such a case, the calculation unit 133 determines the movement cost “U1 (DP11)” when the user U1 moves to the desired position DP11, and when the user U2 moves to the desired position DP21. The total movement cost "SM13" is calculated by calculating the movement cost "U2 (DP31)" and the movement cost "U3 (DP31)" when the user U3 moves to the desired position DP21, and summing the calculated three movement costs. calculate.

In the same manner, the calculation unit 133 calculates the total movement cost for each combination of desired positions. Then, the determination unit 134 determines the position where the total movement cost calculated by the calculation unit 133 is minimized as the installation position (step S106). For example, in the example of FIG. 2, it is assumed that the sum of the movement costs corresponding to L3 is the smallest among all the calculated sums. In such a case, the determination unit 134 determines the user U1 with the desired position DP11 designated by the user U1 as the installation position. Further, the determination unit 134 determines the user U2 and U3 as the desired position DP31 designated by the user U2. Further, the determination unit 134 determines two installation positions such as the desired positions DP11 and DP21, and actually installs the virtual bus stop at these installation positions.

Next, the presentation unit 135 presents the guidance information regarding the virtual bus stop installed by the determination unit 134 to the user (step S107). Further, in the example of FIG. 2, the instruction unit 136 instructs the on-demand bus B1 to travel on the detour route RT20 passing through the desired positions DP11 and DP21 in which the virtual bus stop is installed (step S108).

[4. Modification example]
The information processing apparatus 100 according to the first embodiment may be implemented in various different forms other than the first embodiment. Therefore, another embodiment of the information processing apparatus 100 will be described below.

[4-1. Positioning considering waiting time]
The determination unit 134 determines the installation position where the virtual boarding point is installed based on the waiting time of the user predicted at the installation position where the virtual boarding point is installed when the virtual boarding point is installed. For example, in the example of FIG. 2, it is assumed that the weather when the designation of the desired point is received from the users U1 to U3 is a bad weather condition (for example, rainfall, snowfall, strong wind, high temperature, cold temperature). In such a weather condition, the calculation unit 133 predicts and calculates the waiting time when the virtual bus stop is installed at each of the desired positions DP11, DP21, and DP31.

For example, the calculation unit 133 requests from the current position of the on-demand bus B1, the operating speed of the on-demand bus B1, the distance from the current position of the on-demand bus B1 to the desired positions DP11, DP21, and DP31, and the current position of each user. Based on the distances to the positions DP11, DP21, and DP31, the waiting time when the virtual bus stop is installed at each of the desired positions DP11, DP21, and DP31 is predicted and calculated.

In such a state, the determination unit 134 determines the position having the minimum waiting time among the desired positions DP11, DP21, and DP31 as the installation position. For example, the determination unit 134 determines the position having the minimum waiting time among the desired positions DP11, DP21, and DP31 as the installation position.

As a result, the information processing device 100 according to the first embodiment can further shorten the waiting time at the virtual bus stop under bad weather. Further, the information processing device 100 can fairly shorten the waiting time for each user who has specified the desired position. In other words, the information processing apparatus 100 can prevent unfairness such that the waiting time of one user becomes extremely short and the waiting time of another user becomes extremely long.

[4-2. Positioning considering the destination]
Further, when the user specifies the destination, the determination unit 134 determines the installation position based on the destination specified by the user. In such a case, the determination unit 134 determines an installation position for installing a virtual boarding point, which is a boarding point for boarding the moving body corresponding to the destination and is a virtual boarding point among the moving bodies. This point will be described with reference to the example of FIG. Here, for the sake of simplicity, it is assumed that the user U1 specifies the desired position DP11 and also specifies the destination “A station”. Further, it is assumed that the user U2 specifies the desired position DP21 and also specifies the destination "A station".

In such a case, the acquisition unit 132 refers to the operation schedule storage unit 122, and the basic line passes through the destination "A station", or the basic line is near the destination "A station" (for example, a predetermined distance from the A station). Select the on-demand bus B1 which is (passing within). Further, the acquisition unit 132 calculates whether or not the basic route of the selected on-demand bus B1 is within a predetermined distance from the desired positions DP11 and DP21. If it is within a predetermined distance, the calculation unit 133 calculates the total movement cost according to the flow described with reference to FIG. Then, the determination unit 134 determines the installation position based on the calculated sum. In addition, the instruction unit 136 instructs the on-demand bus B1 to stop at the destination "A station" after getting the users U1 and U2 on board.

The presentation unit 135 may present to each user that the target on-demand bus does not exist when the basic route of the on-demand bus B1 is not within a predetermined distance from the desired positions DP11 and DP21.

As a result, the information processing apparatus 100 according to the first embodiment can set up a virtual bus stop and deliver the user to the destination according to the instruction of the user. As a result, the information processing device 100 can improve the convenience of the user who uses the mobile body.

If the on-demand bus to the destination specified by the user does not exist, the information processing device 100 searches for whether or not there is another means of transportation (for example, a railroad) to the destination. Further, in the information processing device 100, there is another means of transportation (for example, a railroad) to the destination, and the basic route of the on-demand bus heading to any of the stations of the railroad is a predetermined distance from the desired position. If it is within the range, a virtual bus stop may be set up for the on-demand bus.

[4-3. Positioning considering the time]
Further, the determination unit 134 is based on the scheduled departure time or the desired arrival time specified by the user when the user receives the designation of the user's scheduled departure time or the desired arrival time at the destination. , Determine the installation position. For example, the determination unit 134 determines a predetermined position (for example, a desired position desired by the user) as an installation position among the positions where the moving body can arrive within a predetermined time from the scheduled departure time of the user. Alternatively, the determination unit 134 determines the installation position in time for the desired arrival time at the destination. This point will be described with reference to the example of FIG. FIG. 9 is a diagram showing an example of information processing in the modified example according to the first embodiment. The MAP 1 shown in FIG. 9 is the same as that shown in FIGS. 1 and 2.

First, it is assumed that the user U1 specifies the desired arrival time "10 o'clock" at the destination "T University". Further, it is assumed that the receiving unit 131 receives such information setting at "9:00" (setting reception time: 9:00). In such a case, the determination unit 134 determines the installation position of the bus that can arrive at the destination “T University” at the time “10 o'clock” (step S11). Here, for the sake of simplicity, it is assumed that the determination unit 134 determines the desired position DP11 as the installation position for the on-demand bus B1 as in the above-described example.

In such a state, if the on-demand bus B1 passes through the detour route RT20 passing through the installation position DP11, the determination unit 134 does not exceed the estimated arrival time at the destination "T University" at "10 o'clock". It is determined whether or not (step S12). Here, when the determination unit 134 determines that the estimated arrival time exceeds "10 o'clock", the determination unit 134 redetermines the installation position based on the next operation schedule of the on-demand bus B1.

Next, the presentation unit 135 calculates the time required T11 required for the user U1 to move from the current position HP11 of the user U1 to the desired position DP11 which is the installation position (step S13). Further, the presentation unit 135 calculates the required time T12 required for the on-demand bus B1 to move from the current position of the on-demand bus B1 to the desired position DP11 (step S14).

Next, the presentation unit 135 calculates the movement start time based on the required time T11 and the required time T12 so that the waiting time at the desired position DP11 becomes shorter (step S15). Then, the presentation unit 135 presents the calculated movement start time to the user U1 (step S16). The calculation process in steps S13 to S15 may be performed by the calculation unit 133.

Next, it is assumed that the user U3 specifies the desired arrival time "9:45" at the destination "B station". Further, it is assumed that the receiving unit 131 receives such information setting at "9:25" (setting reception time: 9:25). In such a case, the determination unit 134 determines whether or not the destination "B station" exists on the operation route of the on-demand bus B1 that bypasses the detour route T20 for the user U1 (step S21). ). When the determination unit 134 determines that the destination "B station" exists, it is assumed that the on-demand bus B1 has passed the detour route RT20 and the detour route RT21 detouring to the desired position DP21 by the user U2, and the user It is determined whether or not the estimated arrival time "10 o'clock" at the destination "T University" by U1 is not exceeded (step S22). When the determination unit 124 determines that the expected arrival time "10 o'clock" is not exceeded, the determination unit 124 also determines the desired position DP21 as the installation position (step S23).

Next, the presentation unit 135 calculates the required time 31 required for the user U3 to move from the current position HP31 of the user U3 to the desired position DP31 which is the installation position (step S24). Further, the presentation unit 135 calculates the required time T32 required for the on-demand bus B1 to move from the current position of the on-demand bus B1 to the desired position DP31 (step S25).

Next, the presentation unit 135 calculates the movement start time based on the required time T31 and the required time T32 so that the waiting time at the desired position DP31 becomes shorter (step S26). Then, the presentation unit 135 presents the calculated movement start time to the user U3. The calculation process in steps S24 to S26 may be performed by the calculation unit 133.

As described above, the information processing apparatus 100 according to the first embodiment is based on the scheduled departure time or the desired arrival time when the designation of the scheduled departure time or the desired arrival time at the destination is accepted. To determine the installation position. Further, the information processing device 100 presents the movement start time to the user so that the waiting time at the virtual bus stop becomes shorter. As a result, the information processing device 100 can set up the virtual bus stop in consideration of the user's wishes, so that the convenience of the user who uses the mobile body can be enhanced.

[4-4. Information presentation considering congestion situation]
When the information processing device 100 determines the installation position based on the scheduled departure time received from the user or the desired arrival time, for example, when the information processing device 100 gets on the on-demand bus during a time zone when it is impossible to sit due to commuting rush hour or the like. There is. In such a case, some users may not be able to sit down, which may increase the physical burden. Therefore, the information processing device 100 guides the user to board the on-demand bus in a time zone in which congestion can be avoided, according to the user's attribute information (for example, a broken bone).

As a result, the information processing device 100 can enhance the convenience of the user who uses the mobile body.

[5. effect〕
The information processing device 100 according to the first embodiment has an acquisition unit 132 and a determination unit 134. The acquisition unit 132 acquires the attribute information of the user. Based on the attribute information acquired by the acquisition unit 132, the determination unit 134 determines the installation position where the virtual boarding point, which is the boarding point for the user to board the moving body and is the virtual boarding point, is installed.

As a result, the information processing device 100 according to the first embodiment can install the virtual bus stop at a more fair position when viewed from a plurality of users. In addition, the information processing device 100 according to the first embodiment can enhance the convenience of the user who uses the mobile body.

Further, the determination unit 134 determines the installation position based on the position information regarding the user.

As a result, the information processing apparatus 100 according to the first embodiment can determine the installation position based on the position information indicating the position designated by the user, for example, so that the convenience of the user can be enhanced.

Further, when the user accepts a boarding reservation for the moving body, the determination unit 134 is the desired boarding position information indicating the position where the user wants to board the moving body as the position information, and the user makes the boarding reservation. The installation position is determined based on the desired boarding position information specified at the time.

As a result, the information processing device 100 according to the first embodiment can correspond to the boarding reservation, so that the convenience of the user can be improved.

Further, when the user receives an instruction to dispatch the moving body to the user's current position, the determination unit 134 determines the installation position as the position information based on the current position information indicating the current position.

As a result, the information processing device 100 according to the first embodiment can respond to an immediate call, so that the convenience of the user can be improved.

Further, the information processing apparatus 100 according to the first embodiment has a calculation unit 133. The calculation unit 133 calculates the movement cost, which is the cost required for the user to move the movement distance, based on the movement distance of the user to the position indicated by the position information and the attribute information. Further, the determination unit 134 determines the installation position based on the movement cost calculated by the calculation unit 133.

As a result, the information processing apparatus 100 according to the first embodiment can determine the installation position more fairly for each user, and the priority is given to the user who has a greater physical burden in moving. The position can be determined as the installation position.

Further, the determination unit 134 determines the installation position so that the total movement cost of each of the plurality of users is minimized.

As a result, the information processing apparatus 100 according to the first embodiment can determine the installation position more fairly for each user, and the priority is given to the user who has a greater physical burden in moving. The position can be determined as the installation position.

Further, the determination unit 134 determines as the installation position the position where the total movement cost of each of the plurality of users is minimized among the positions indicated by the position information.

As a result, the information processing apparatus 100 according to the first embodiment can determine the installation position more fairly for each user, and the priority is given to the user who has a greater physical burden in moving. The position can be determined as the installation position.

Further, the determination unit 134 determines a predetermined number of installation positions based on the movement cost.

As a result, the information processing apparatus 100 according to the first embodiment can determine the installation position more fairly while the number of virtual bus stops to be installed is limited.

Further, the determination unit 134 determines the installation position where the virtual boarding point is installed based on the waiting time of the user predicted at the installation position where the virtual boarding point is installed when the virtual boarding point is installed.

As a result, the information processing device 100 according to the first embodiment can improve the convenience of the user because, for example, the waiting time at the virtual bus stop under bad weather can be further shortened.

Further, when the user specifies the destination, the determination unit 134 determines the installation position based on the destination specified by the user.

As a result, the information processing apparatus 100 according to the first embodiment can set up a virtual bus stop according to the instruction of the user and can deliver the user to the destination.

In addition, the determination unit 134 determines an installation position for installing a virtual boarding point, which is a boarding point for boarding the moving body corresponding to the destination and is a virtual boarding point among the moving bodies.

As a result, the information processing apparatus 100 according to the first embodiment can set up a virtual bus stop according to the instruction of the user and can deliver the user to the destination.

Further, the determination unit 134 is based on the scheduled departure time or the desired arrival time specified by the user when the user receives the designation of the user's scheduled departure time or the desired arrival time at the destination. , Determine the installation position.

As a result, the information processing device 100 according to the first embodiment can set up a virtual bus stop in consideration of the user's wishes, so that the convenience of the user can be enhanced.

Further, the determination unit 134 determines a predetermined position as the installation position among the positions where the moving body can arrive within a predetermined time from the scheduled departure time of the user.

As a result, the information processing device 100 according to the first embodiment can enhance the convenience of the user.

In addition, the acquisition unit 132 acquires the user's age information, gender information, health condition information, physical disability information, and infant presence / absence information as user attribute information.

Thereby, the information processing apparatus 100 according to the first embodiment can determine the installation position that effectively reflects the attribute information of the user.

Further, the information processing apparatus 100 according to the first embodiment has a presentation unit 135. The presentation unit 135 presents to the user information about the installation position determined by the determination unit 134.

As a result, the information processing device 100 according to the first embodiment can effectively guide the user to, for example, the installation position, so that the convenience of the user can be improved.

(Second embodiment)
[1. An example of information processing]
Next, with reference to FIG. 1, an example of information processing according to the second embodiment is shown. The information processing system according to the second embodiment includes an information processing device 200 and a terminal device 10. Although shown in the appendix, in the example of FIG. 2, each user (users U1, U2, U3) possesses the terminal device 10. The information processing device 200 according to the second embodiment is an example of the information processing device SV described with reference to FIG. For example, the information processing device 200 is realized by one or more devices such as a server device and a cloud system, and is connected to a terminal device 10 used by a user via a network such as a mobile communication network or a wireless LAN (Local Area Network). It is an information processing device that can communicate.

As described with reference to FIG. 1, the second information processing apparatus 200 specifies an installable position, which is a position where a virtual bus stop can be installed, based on the specified installable position, so as to avoid a deterioration situation of operation efficiency. , Determine the installation position.

[2. Information processing device configuration]
Next, the information processing apparatus 200 according to the second embodiment will be described with reference to FIG. FIG. 10 is a diagram showing a configuration example of the information processing apparatus 200 according to the second embodiment. As shown in FIG. 10, the information processing device 200 includes a communication unit 110, a storage unit 120, and a control unit 230.

In the information processing device 200 according to the second embodiment, the information processing device 100 described in the first embodiment further has a specific unit 237. Therefore, the description of the storage unit and each science unit described with reference to FIG. 3 will be omitted.

(About control unit 230)
The control unit 230 is realized by executing various programs stored in the storage device inside the information processing device 200 using the RAM as a work area by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. .. Further, the control unit 230 is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 10, the control unit 230 includes a reception unit 131, an acquisition unit 132, a calculation unit 133, a determination unit 134, a presentation unit 135, an instruction unit 136, and a specific unit 237. Realize or execute the information processing functions and actions described in. The internal configuration of the control unit 230 is not limited to the configuration shown in FIG. 10, and may be another configuration as long as it is a configuration for performing information processing described later. Further, the connection relationship of each processing unit included in the control unit 230 is not limited to the connection relationship shown in FIG. 10, and may be another connection relationship.

(About specific part 237)
The specific unit 237 specifies an installable position, which is a boarding point for boarding a moving body and a position where a virtual boarding point, which is a virtual boarding point, can be installed. For example, the identification unit 237 specifies the installable position based on the operation information which is the information on the operation status of the moving body.

In addition, the specific unit 237 specifies a point other than a predetermined point based on the boarding point for boarding the moving body as an installable position. For example, the specific unit 237 specifies, as a predetermined point, a point on the road excluding the road included within a predetermined distance from the boarding point for boarding the moving body as an installable position. For example, the specific unit 237 specifies, as a predetermined point, a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body as an installable position.

Further, the determination unit 134 determines the installation position where the virtual boarding point is installed based on the installable position specified by the specific unit 237.

[3. Example of action in information processing]
Hereinafter, the contents of the processing executed and realized by the specific unit 237 will be described with reference to the flowchart shown in FIG. FIG. 11 is a flowchart showing an example of information processing according to the second embodiment. In addition, the example of FIG. 1 will be used as appropriate.

First, the specific unit 237 acquires information indicating an area in which a virtual boarding position (for example, a virtual bus stop) cannot be installed (step S201). For example, the information processing device 200 centers on a position (bus stop position) where a bus stop (either an existing bus stop or a virtual bus stop) exists as information indicating an area where a virtual boarding position (for example, a virtual bus stop) cannot be installed. As a result, it is assumed that the predetermined storage unit has information such as how much radius the virtual bus stop cannot be installed in. Here, it is assumed that the specific unit 237 has acquired the information that the circular area having the radius R is the area where the virtual bus stop cannot be installed, centering on the bus stop position.

The identification unit 237 specifies an installable position based on the acquired information (step S202). For example, in the example of FIG. 1, the specific unit 237 has a circular region having a radius R centered on the position “S-PT1” where the existing bus stop ST1 exists, and the position “S-PT2” where the existing bus stop ST2 exists. An area other than the circular area having a radius R as the center is specified as the installable position.

In the example of FIG. 1, the specific unit 237 excludes the position "S-PT1" where the existing bus stop ST1 exists and the road included within a predetermined distance from the position "S-PT2" where the existing bus stop ST2 exists. A point on the road may be specified as an installable position.

Then, the determination unit 134 determines the installation position to install the virtual boarding point based on the installable position specified by the specific unit 237 (step S203). The process of determining the installation position is as described in the first embodiment, but in the second embodiment, the determination unit 134 determines the installation position for the installable position specified by the specific unit 237. To do.

For example, once the desired position DP11 is determined as the installation position, the determination unit 134 is closer to the desired position DP11 and can be installed if the desired position DP11 is located at a position other than the installable position. The position included in is determined as the installation position.

[4. Modification example]
The information processing apparatus 200 according to the second embodiment may be implemented in various different forms other than the second embodiment. Therefore, another embodiment of the information processing apparatus 200 will be described below.

[4-1. Dynamic change]
The identification unit 237 identifies the installable position based on the operation information which is the information on the operation status of the moving body. For example, the specific unit 237 dynamically changes the installable position based on the operation status.

As in the above example, it is assumed that the circular area having a radius R around the bus stop position is defined as the area where the virtual bus stop cannot be installed. In such a state, the specific unit 237 acquires, for example, the operation status of the on-demand bus currently in operation. Then, when the operation schedule of the on-demand bus is delayed due to the acquired operation status, the specific unit 237 makes the length of the radius R longer than a predetermined value set in advance. That is, the specific portion 237 expands the size of the circular region and determines the region other than the expanded circular region as the installable position.

In this way, when the operation schedule of the on-demand bus is delayed, the specific unit 237 narrowly changes the installable position by expanding the non-installable area. Since the area where the information processing device 200 can be installed becomes narrower, the information processing apparatus 200 can install the virtual bus stop only at a more limited position. It is possible to prevent it from being stored.

[4-2. Location that can be installed by boarding reservation]
Further, when the user makes a reservation for boarding the moving body, the specific 237 specifies the installable position as the operation information based on the operation history so far. For example, it is assumed that the boarding reservation from the desired position DP11 is accepted from the user U1 at "10 o'clock" on the next day. In such a case, at present, it is unknown what kind of change in operating conditions will occur the next day near the desired position DP11.

Therefore, the information processing device 200 predicts the operation status in the vicinity of the desired position DP11 at "10 o'clock" on the next day based on the operation history so far. It is assumed that the information processing device 200 predicts that a traffic jam may occur in the vicinity of the desired position DP11 based on the operation history so far. If a virtual bus stop is set up during a traffic jam, it will cause a delay in the operation schedule. Therefore, the specific unit 237 does not determine the desired position DP11 (and its vicinity) as the installation position by changing the installable position by expanding the circular area (non-installable area) at the existing bus stop ST1. Control.

As a result, the information processing device 200 according to the second embodiment can specify the installable position in consideration of the operation status even when the boarding reservation is made.

[4-3. Identification of installable position by immediate call]
In addition, when the user receives an instruction (immediate call) for dispatching a moving object to the user's current position, the identification unit 237 specifies an installable position as operation information based on the current operation status. .. For example, it is assumed that the user U1 receives an immediate call to dispatch the vehicle to the desired position DP11 "15 minutes later".

For example, it is assumed that a traffic jam is currently occurring near the desired position DP11. If a virtual bus stop is set up during a traffic jam, it will cause a delay in the operation schedule. Therefore, the specific unit 237 does not determine the desired position DP11 (and its vicinity) as the installation position by changing the installable position by expanding the circular area (non-installable area) at the existing bus stop ST1. Control.

As a result, the information processing apparatus 200 according to the second embodiment can specify the installable position in consideration of the operation status even when it is called immediately.

[4-4. Processing considering user attributes]
In addition, the identification unit 237 specifies the installable position based on the attribute information of the user. For example, as shown in the first embodiment, the user U1 has a health state "pregnant woman" as attribute information having a heavy physical burden. Here, it is assumed that the desired position DP11 specified by the user U1 is included in the non-installable area. In such a case, as an exception, the determination unit 134 determines the desired position DP11 included in the non-installable area as the installation position.

As a result, the information processing apparatus 200 according to the second embodiment can determine the installation position based on the attribute information so as not to burden the user.

[5. effect〕
The information processing device 200 according to the second embodiment has a specific unit 237 and a determination unit 134. The specific unit 237 specifies an installable position, which is a boarding point for boarding a moving body and a position where a virtual boarding point, which is a virtual boarding point, can be installed. The determination unit 134 determines the installation position where the virtual boarding point is installed based on the installable position specified by the specific unit 237.

As a result, the information processing device 200 according to the second embodiment can effectively suppress a decrease in the operation efficiency of the mobile body and an increase in the cost required for the operation of the mobile body.

In addition, the specific unit 237 specifies the installable position based on the operation information which is the information on the operation status of the moving body.

As a result, the information processing apparatus 200 according to the second embodiment can specify the installable position with high accuracy.

In addition, the specific unit 237 specifies a point other than a predetermined point based on the boarding point for boarding the moving body as an installable position.

As a result, the information processing device 200 according to the second embodiment can prevent the virtual boarding point from being installed at a position too close to a certain boarding point, for example, so that the operation efficiency of the moving body can be improved. It is possible to effectively suppress the decrease and the increase in the cost required for the operation of the moving body.

In addition, the specific unit 237 specifies as a predetermined point a point on the road excluding the road included within a predetermined distance from the boarding point for boarding the moving body as a position that can be installed.

As a result, the information processing device 200 according to the second embodiment can prevent the virtual boarding point from being installed at a position too close to a certain boarding point, for example, so that the operation efficiency of the moving body can be improved. It is possible to effectively suppress the decrease and the increase in the cost required for the operation of the moving body.

In addition, the specific unit 237 specifies, as a predetermined point, a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body as an installable position.

As a result, the information processing device 200 according to the second embodiment can prevent the virtual boarding point from being installed at a position too close to a certain boarding point, for example, so that the operation efficiency of the moving body can be improved. It is possible to effectively suppress the decrease and the increase in the cost required for the operation of the moving body.

In addition, the specific unit 237 dynamically changes the installable position based on the operation status.

As a result, in the information processing device 200 according to the second embodiment, the virtual bus stop can be installed only at a more limited position. Therefore, the number of virtual bus stops increases too much, and a delay occurs due to the operation schedule. It is possible to prevent it from being stored.

Further, when the user makes a reservation for boarding the moving body, the specifying unit 237 specifies the installable position as the operation information based on the operation history so far.

As a result, the information processing device 200 according to the second embodiment can specify the installable position in consideration of the operation status even when the boarding reservation is made.

In addition, when the user receives an instruction to dispatch a moving body to the user's current position, the identification unit 237 specifies an installable position as operation information based on the current operation status.

As a result, the information processing apparatus 200 according to the second embodiment can specify the installable position in consideration of the operation status even when it is called immediately.

(Third Embodiment)
[1. An example of information processing]
Next, with reference to FIG. 1, an example of information processing according to the third embodiment is shown. The information processing system according to the third embodiment includes an information processing device 300 and a terminal device 10. Although shown in the appendix, in the example of FIG. 1, each user (users U1, U2, U3) possesses the terminal device 10. The information processing device 300 according to the third embodiment is an example of the information processing device SV described with reference to FIG. For example, the information processing device 300 is realized by one or more devices such as a server device and a cloud system, and is connected to a terminal device 10 used by a user via a network such as a mobile communication network or a wireless LAN (Local Area Network). It is an information processing device that can communicate.

As described in FIG. 1, the operator wants, for example, the on-demand bus to be used constantly at any time of the day. For this reason, the information processing device 300 provides various incentives to the user so as to increase the motivation to use the on-demand bus.

[2. Information processing device configuration]
Next, the information processing apparatus 300 according to the third embodiment will be described with reference to FIG. FIG. 12 is a diagram showing a configuration example of the information processing apparatus 300 according to the third embodiment. As shown in FIG. 12, the information processing device 200 includes a communication unit 110, a storage unit 120, and a control unit 330.

In the information processing device 300 according to the third embodiment, the information processing device 100 described in the first embodiment further includes an acquisition unit 337, a determination unit 338, and an imparting unit 339. Therefore, the description of the storage unit and each science unit described with reference to FIG. 3 will be omitted. The information processing device 300 may also have a specific unit 237 according to the second embodiment.

(About control unit 330)
The control unit 330 is realized by executing various programs stored in the storage device inside the information processing device 300 using the RAM as a work area by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. .. Further, the control unit 330 is realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 12, the control unit 330 includes a reception unit 131, an acquisition unit 132, a calculation unit 133, a determination unit 134, a presentation unit 135, an instruction unit 136, an acquisition unit 337, and a determination unit 338. And a granting unit 339, and realizes or executes the functions and actions of information processing described below. The internal configuration of the control unit 330 is not limited to the configuration shown in FIG. 12, and may be another configuration as long as it is a configuration for performing information processing described later. Further, the connection relationship of each processing unit included in the control unit 330 is not limited to the connection relationship shown in FIG. 12, and may be another connection relationship.

(About acquisition unit 337)
The acquisition unit 337 acquires the usage status of the user using the mobile body. For example, the acquisition unit 337 acquires the usage status of the user who uses the mobile body through various sensors installed inside the on-demand bus which is the mobile body.

(About judgment unit 338)
The determination unit 338 determines whether or not the user has used the mobile body in a predetermined time zone or a predetermined place based on the usage status acquired by the acquisition unit 337.

(About granting part 339)
The granting unit 339 gives a predetermined incentive to the user according to the usage status acquired by the acquiring unit 337. The determination unit 338 determines whether or not the user has used the moving object in a predetermined time zone or a predetermined place based on the usage status acquired by the acquisition unit 337. Therefore, the determination unit 339 is used. Gives a predetermined incentive to the user according to the determination result by the determination unit 338.

Further, when the determination unit 338 determines that the user has used the mobile body in a predetermined time zone, the granting unit 339 provides a predetermined incentive for the user who uses the mobile body in the predetermined time zone. Give incentives according to the amount of usage, which is a number. For example, the granting unit 339 sets the usage fee paid by the user for using the mobile object lower than the defined usage fee as an incentive according to the usage amount.

[3. Example of action in information processing]
Hereinafter, the contents of the processing executed and realized by the acquisition unit 337, the determination unit 338, and the granting unit 339 will be described with reference to the flowchart shown in FIG. FIG. 13 is a flowchart showing an example of information processing according to the third embodiment. In addition, the example of FIG. 1 will be used as appropriate.

First, the acquisition unit 337 acquires the usage status of the user using the mobile body (step S301). Here, as shown in FIG. 1B, the installation position is determined based on the information and attribute information specified by the users U1 to U3, and the on-demand bus B1 is boarded from the determined installation position. It is assumed that the on-demand bus B1 is used. The acquisition unit 337 can acquire the usage status of the on-demand bus B1 via various sensors in the on-demand bus B1, for example. For example, the acquisition unit 337 can acquire the usage status such as when, where, and which destination (destination) the user boarded the on-demand bus as the basic route.

In the example of FIG. 1B, the acquisition unit 337 acquires that the user U1 has used the on-demand bus B1 at "14:00" as the usage status. Further, in the example of FIG. 1B, the acquisition unit 337 acquires that the user U2 has used the on-demand bus B1 at "8 o'clock" as the usage status. Further, in the example of FIG. 1B, the acquisition unit 337 acquires that the user U3 has used the on-demand bus B1 at "10 o'clock" as the usage status.

Next, the determination unit 338 determines whether or not the user has used the moving object in a predetermined time zone based on the usage status acquired by the acquisition unit 339 (step S302). The predetermined time here is, for example, a time zone (for example, 8 o'clock to 9 o'clock) in which it is known in advance that the on-demand bus will be congested due to commuting rush hours or the like. The predetermined time is a time zone (for example, 10 o'clock and 14 o'clock) in which it is known in advance that the on-demand bus is quiet with few users of the on-demand bus.

The determination unit 338 returns to step S301 when the user is not using the moving body in the predetermined time zone (step S302; No). On the other hand, when the determination unit 338 determines that the user has used the moving body in a predetermined time zone (step S302; Yes), the determination unit 338 shifts the process to the grant unit 339.

When the granting unit 339 determines that the user has used the mobile body in the predetermined time zone (step S302; Yes), the usage amount is the number of users who use the mobile body in the predetermined time zone. (Step S303). For example, the granting unit 339 sets the usage fee paid by the user for using the mobile object lower than the predetermined usage fee as an incentive according to the usage amount.

Here, assuming that the usage amount of the on-demand bus B1 used at "14:00" is found to be smaller than the average daily usage amount of the on-demand bus B1, the granting unit 339 , An incentive is given to the user U1 when the user U1 uses the on-demand bus B1 at "14:00" when the usage amount is small. For example, the granting unit 339 makes the fare cheaper (250 yen) than the fare that the user U1 should originally pay (300 yen).

Further, assuming that the usage amount of the on-demand bus B1 used at "10 o'clock" is found to be smaller than the average daily usage amount of the on-demand bus B1, the granting unit 339 determines. An incentive is given to the user U3 when the user U3 uses the on-demand bus B1 at "10 o'clock" when the usage amount is small. For example, the granting unit 339 makes the fare cheaper (280 yen) than the fare originally payable by the user U3 (300 yen).

On the other hand, the granting unit 339 uses the on-demand bus B1 at "8 o'clock" when the on-demand bus B1 is used more than the average daily usage of the on-demand bus B1 due to commuting rush hour or the like. No incentive is given to the user U2.

[4. Modification example]
The information processing apparatus 300 according to the third embodiment may be implemented in various different forms other than the third embodiment. Therefore, another embodiment of the information processing apparatus 300 will be described below.

[4-1. About incentives (1)]
As an incentive according to the usage amount, the granting unit 339 determines that the usage fee paid by the user using the moving object is a fixed amount that does not change according to the moving distance traveled by the user using the moving object. .. For example, the on-demand bus B1 shown in FIG. 1 is a distance-based system in which the fare increases according to the distance traveled.

In such a case, the granting unit 339 does not increase the fare of the user U1 according to the travel distance because the user U1 uses the on-demand bus B1 at "14:00" when the usage amount is small. The fare is set as. For example, the granting unit 339 keeps the initial fare of the user U1 as "300 yen" instead of the fare of "400 yen" in the case of the travel distance of the user U1.

As a result, the information processing device 300 according to the third embodiment can make the user aware that the fare is profitable if the mobile body is used in a predetermined time zone, and thus the time. The band can effectively use the moving body. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

In addition, for example, the granting unit 339 adopts the usual distance-based pay-as-you-go system during the busy hours such as commuting rush hours, and can be used at any time zone other than the busy hours during commuting rush hours. , Incentives such as keeping the fare at a predetermined fare may be given.

[4-2. About incentives (2)]
Further, when the determination unit 338 determines that the user has used the mobile body in a predetermined time zone, the granting unit 339 provides a predetermined incentive for the user who uses the mobile body in the predetermined time zone. Points will be given according to the amount of usage, which is a number.

In the above example, the granting unit 339 shows an example of giving an incentive such as reducing the fare according to the usage amount. However, the granting unit 339 may grant points according to the amount used. For example, the granting unit 339 grants a predetermined amount of electronic points when the user U1 uses the on-demand bus B1 at "14:00" when the usage amount is small.

As a result, the information processing device 300 according to the third embodiment can make the user aware that points that can be used for shopping are given if the mobile body is used in a predetermined time zone. , The mobile body can be effectively used during that time period. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

[4-3. About incentives (3)]
In the examples so far, the granting unit 339 has shown an example of granting an incentive for money. However, the granting unit 339 may give an incentive regarding the movement route of the moving body. Specifically, when the determination unit 338 determines that the user has used the moving body in a predetermined time zone, the granting unit 339 moves the moving body according to the user as a predetermined incentive. Control the route. For example, the granting unit 339 controls the movement route of the moving body so as to approach the destination designated by the user as a predetermined incentive.

For example, it is assumed that the user U1 uses the on-demand bus B1 at "14:00" when the usage amount is small. Further, it is assumed that the user U1 has previously designated the destination "T University" for the information processing apparatus 300. Further, since the usage amount of the on-demand bus B1 is small at "14:00", the on-demand bus B1 can change the operation route relatively flexibly. Specifically, the on-demand bus B1 has a high degree of freedom in selecting a detour route that deviates from the basic route if the usage is low at "14:00".

Therefore, the granting unit 339 controls the movement route of the on-demand bus B1 according to the user U1, that is, according to the destination “T university” of the user U1. For example, even if the on-demand bus B1 is a bus that does not pass through the destination "T University" of the user U1 (not included in the basic route), the granting unit 339 is turned on to go to the destination "T University", for example. An incentive such as changing the movement route of the demand bus B1 is given.

As a result, the information processing device 300 according to the third embodiment can make the user aware that the moving body responds well to the request of the destination in a predetermined time zone. The band can effectively use the moving body. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

[4-4. About incentives (4)]
Further, the determination unit 338 determines whether or not the user has used the moving body traveling on the predetermined route based on the usage status acquired by the acquisition unit 337. Then, when the determination unit 338 determines that the user has used the moving body traveling on the predetermined route, the granting unit 339 gives the user a predetermined incentive. For example, when the determination unit 338 determines that the user has used a moving object traveling on a route having a longer distance to the destination among the routes having the predetermined point as the destination, the granting unit 339 determines. , Give a predetermined incentive to the user.

Here, as an on-demand bus that operates as a shuttle between the event venue "Hall H" and "C station", on-demand buses B2 and B3 will be taken as an example. In addition, although the destination (Hall H) and the departure point (C station) are common to both, the operation routes connecting them are different. For example, the basic route on which the on-demand bus B3 travels is longer than the basic route on which the on-demand bus B2 travels. In other words, the on-demand bus B3 travels on a more detoured operation route than the on-demand bus B2.

In addition, the on-demand bus B2, which is currently at "20:30" and can reach "C station" in a shorter time than the on-demand bus B3 after the event held in "Hall H", is very crowded. On the other hand, it is assumed that the on-demand bus B3 is relatively free.

In such a state, the acquisition unit 337 acquires the usage status of each user from the on-demand buses B2 and B3. Further, the determination unit 338 determines which user got on the on-demand bus B2 and which user got on the on-demand bus B3 at "20:00" based on the usage status acquired by the acquisition unit 337. Here, it is assumed that, for example, the determination unit 338 determines that 50 users have boarded the on-demand bus B2 and two users, the users U5 and U6, have boarded the on-demand bus B3.

In such a case, the granting unit 339 grants a predetermined incentive to the users U5 and U6 using the detour on-demand bus B3. Many users tend to use the on-demand bus B2, which can reach "C station" earlier even if it is crowded, but as an incentive to use the on-demand bus B3 among them. The granting unit 339 grants a predetermined incentive to the users U5 and U6 using the on-demand bus B3. In addition, this incentive also includes implications for contributing to the elimination of congestion on the on-demand bus B2.

As a result, the information processing device 300 according to the third embodiment can give the user an incentive to use a moving body traveling on a predetermined route, and thus can give an incentive to the route. It is possible to effectively utilize the moving body traveling on the vehicle. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

In the above example, when the presentation unit 135 gets on the on-demand bus B3, the on-demand bus is presented to each user to give a predetermined incentive (for example, to reduce the fare from the specified fare). You may propose the use of B3.

[4-5. About incentives (5)]
In addition, the granting unit 339 grants an incentive related to the predetermined destination when the user uses a moving body heading for the predetermined destination. For example, when the event V is scheduled to be held at this destination, the presentation unit 135 presents the event information regarding the event V to the user in advance.

Then, the determination unit 338 determines whether or not the user presented with this event information has used the on-demand bus heading for the event V. Then, the granting unit 339 grants a predetermined incentive to the user who is determined to have used the on-demand bus heading for the event V. For example, the granting unit 339 grants a coupon that can be used for the on-demand bus to the event V and a coupon that can be used at a store near the venue where the event V is held as an incentive.

In addition, the granting department 339 does not grant coupons that can be used at stores near the venue where Event V is held as an incentive, but instead uses the on-demand bus to Event V to shop and eat at such stores. An incentive may be given to the user who has made the event, such as making the fare of the on-demand bus on the way back lower than the specified fare.

As a result, the information processing device 300 according to the third embodiment can increase the number of users of the mobile body and contribute to the sales of the business related to the destination.

[4-6. Information presentation for incentives]
The presentation unit 135 presents information regarding incentives. For example, the presentation unit 135 presents information regarding incentives given when a mobile body is used. As an example, to explain using the example of the modification "4-1", the presentation unit 135 provides the on-demand bus to the user who has installed the boarding guidance application AP on the terminal device 10 at what time zone. Information on incentives such as what kind of incentives can be obtained by using is presented in advance. Further, not limited to this example, the presentation unit 135 can present in advance how to use the moving body and what kind of incentive is given.

Thereby, the information processing apparatus 300 according to the third embodiment can motivate the action to be given the incentive.

[5. effect〕
The information processing device 300 according to the third embodiment has an acquisition unit 337 and an addition unit 339. The acquisition unit 337 acquires the usage status of the user using the mobile body. The granting unit 339 gives a predetermined incentive to the user according to the usage status acquired by the acquiring unit 337.

Thereby, the information processing apparatus 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

Further, the information processing device 300 according to the third embodiment has a determination unit 338. The determination unit 338 determines whether or not the user has used the mobile body in a predetermined time zone or a predetermined place based on the usage status acquired by the acquisition unit 337. Further, the granting unit 339 gives a predetermined incentive to the user according to the determination result by the determination unit 338.

As a result, the information processing apparatus 300 according to the third embodiment can give an incentive according to a predetermined time zone or a predetermined place.

Further, when the determination unit 338 determines that the user has used the mobile body in a predetermined time zone, the granting unit 339 provides a predetermined incentive for the user who uses the mobile body in the predetermined time zone. Give incentives according to the amount of usage, which is a number.

As a result, the information processing apparatus 300 according to the third embodiment can effectively increase the number of users of the mobile body in the predetermined time zone when, for example, the number of users of the mobile body in the predetermined time zone is small. Can be done. In addition, the information processing device 300 can smooth the usage situation in which the mobile body is used.

In addition, the granting unit 339 sets the usage fee paid by the user for using the mobile object lower than the predetermined usage fee as an incentive according to the usage amount.

As a result, the information processing apparatus 300 according to the third embodiment can effectively increase the number of users of the mobile body in the predetermined time zone when, for example, the number of users of the mobile body in the predetermined time zone is small. Can be done. In addition, the information processing device 300 can smooth the usage situation in which the mobile body is used.

In addition, as an incentive according to the usage amount, the granting unit 339 sets the usage fee paid by the user for using the moving object as a fixed amount that does not change according to the moving distance traveled by the user using the moving object. Determine.

As a result, the information processing apparatus 300 according to the third embodiment can effectively increase the number of users of the mobile body in the predetermined time zone when, for example, the number of users of the mobile body in the predetermined time zone is small. Can be done. In addition, the information processing device 300 can smooth the usage situation in which the mobile body is used.

Further, when the determination unit 338 determines that the user has used the mobile body in a predetermined time zone, the granting unit 339 provides a predetermined incentive for the user who uses the mobile body in the predetermined time zone. Points will be given according to the amount of usage, which is a number.

As a result, the information processing device 300 according to the third embodiment can make the user aware that points that can be used for shopping are given if the mobile body is used in a predetermined time zone. , The mobile body can be effectively used during that time period. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

Further, when the determination unit 338 determines that the user has used the moving body in a predetermined time zone, the granting unit 339 controls the moving route of the moving body according to the user as a predetermined incentive. To do.

As a result, the information processing device 300 according to the third embodiment can make the user aware that the moving body responds well to the request of the destination in a predetermined time zone. The band can effectively use the moving body. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

In addition, the granting unit 339 controls the movement route of the moving body so as to approach the destination designated by the user as a predetermined incentive.

As a result, the information processing device 300 according to the third embodiment can make the user aware that the moving body responds well to the request of the destination in a predetermined time zone. The band can effectively use the moving body. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

Further, the determination unit 338 determines whether or not the user has used the moving body traveling on the predetermined route based on the usage status acquired by the acquisition unit 337. Then, when the determination unit 338 determines that the user has used the moving body traveling on the predetermined route, the granting unit 339 gives the user a predetermined incentive.

As a result, the information processing device 300 according to the third embodiment can give the user an incentive to use a moving body traveling on a predetermined route, and thus can give an incentive to the route. It is possible to effectively utilize the moving body traveling on the vehicle. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

Further, when the determination unit 338 determines that the user has used a moving body traveling on a route having a longer distance to the destination among the routes having the predetermined point as the destination, the granting unit 339 determines. , Give a predetermined incentive to the user.

As a result, the information processing device 300 according to the third embodiment can give the user an incentive to use a moving body traveling on a predetermined route, and thus can give an incentive to the route. It is possible to effectively utilize the moving body traveling on the vehicle. As a result, the information processing device 300 according to the third embodiment can smooth the usage situation in which the mobile body is used.

In addition, the granting unit 339 grants an incentive related to the predetermined destination when the user uses a moving body heading for the predetermined destination.

As a result, the information processing device 300 according to the third embodiment can increase the number of users of the mobile body and contribute to the sales of the business related to the destination.

The presentation unit 135 presents information regarding incentives given when a mobile body is used.

Thereby, the information processing apparatus 300 according to the third embodiment can motivate the action to be given the incentive.

(Fourth Embodiment)
[1. An example of boarding intention judgment processing]
In each of the above embodiments, for example, the information processing devices 100, 200, and 300 acquire the attribute information of the user, and based on the acquired attribute information, the information processing devices 100, 200, and 300 are virtual boarding points for the user to board the moving body. An example of determining the installation position to install the virtual boarding point, which is the boarding point, is shown. However, the information processing device 400 having the functions of the information processing devices 100, 200, and 300 may perform the following boarding intention determination process before determining the installation position. Specifically, the information processing device 400 acquires the positional relationship between the boarding position information indicating the boarding point for boarding the moving body and the user position information indicating the current position of the user. Then, the information processing device 400 determines whether or not the user intends to get on the moving object based on the acquired positional relationship and the behavior information indicating the user's behavior. This point will be described with reference to the example of FIG. In addition. The information processing device 400 can also be rephrased as a boarding intention determination device.

FIG. 14 is a diagram showing an example of the boarding intention determination process according to the fourth embodiment. The boarding intention determination system according to the fourth embodiment includes a boarding intention determination device 400 and a terminal device 10. The boarding intention determination process according to the fourth embodiment is performed by the information processing device 400 shown in FIG. For example, the information processing device 400 is realized by one or more devices such as a server device and a cloud system, and can communicate with the terminal device 10 used by the user via a network such as a mobile communication network or a wireless LAN. It is a device.

Here, the premise for the information processing device 400 according to the fourth embodiment to perform the boarding intention determination process shown below will be described. First, it is assumed that the mobile body targeted by the information processing apparatus 400 in the present embodiment is an "on-demand bus". The on-demand bus according to the fourth embodiment is a kind of route bus, but when the user performs the procedure using a communication means such as the Internet, for example, via a detour line outside the basic route. For example, pick up a user at a virtually installed bus stop. A bus stop that is virtually installed in this way is called a "virtual bus stop" as opposed to a conventional physical bus stop (existing bus stop) that exists on a basic route.

The information processing device 400 can set up a virtual bus stop at an arbitrary position in consideration of user attribute information, road information, traffic conditions, etc., and direct the on-demand bus to the set virtual bus stop. However, even though the on-demand bus detours from the basic route and heads for the virtual bus stop, there are cases where there is no user who should originally board the bus, which is a waste of time. That is, the operation efficiency of the on-demand bus deteriorates. In order to solve such a situation, it is necessary to accurately determine whether or not the user intends to board the on-demand bus. Then, when the user intends to board the on-demand bus, it is necessary to set up a "virtual bus stop" at a position that is easy for the user to use and guide the user to the set position.

Based on the above assumptions, the information processing device 400 according to the fourth embodiment is between the boarding position information indicating the boarding point for boarding the moving body and the user position information indicating the current position of the user. The positional relationship in the above is acquired, and based on the acquired positional relationship and the behavior information indicating the user's behavior, it is determined whether or not the user intends to get on the moving object.

Specifically, the information processing device 400 determines that the user intends to get on the moving body when the positional relationship satisfies the predetermined condition information. Further, the information processing device 400 determines that the user intends to get on the moving body when the action information indicating the user's action satisfies the predetermined condition information. The above two conditions, that is, the condition information regarding the positional relationship and the condition information regarding the behavior information will be described later. Further, the moving body shall be an on-demand bus. Further, the boarding point for boarding the moving body shall be a physical bus stop for boarding the on-demand bus, that is, an existing bus stop. Further, the boarding position information shall be the position information (existing bus stop position) where the existing bus stop is located. Hereinafter, an example of the boarding intention determination process will be described with reference to FIG.

First, MAP1 shown in FIG. 1 will be described. MAP1 shows a map around the user U1 who uses the boarding guidance application AP. In MAP1, the position information (an example of boarding position information) where the existing bus stop ST1 is located is "S-PT1". Further, in MAP1, the position information (an example of boarding position information) where the existing bus stop ST2 is located is "S-PT2". Further, in MAP1, the current position of the user U1 who uses the boarding guidance application AP is "U-HP11". Further, in MAP1, the position information indicating the current position of the on-demand bus B1 is "B-PT1". Further, in MAP1, the basic route RT20 (which can be rephrased as 20 routes) on which the on-demand bus B1 travels is indicated by a dotted line.

In such a state, the information processing device 400 determines whether or not the user U1 has activated the boarding guidance application AP. Here, in order to simplify the explanation, when the terminal device 10 receives an instruction from the user U1 to activate the boarding guidance application AP, the terminal device 10 provides information on the existing bus stop registered as a favorite in the user U1 in advance. It shall be displayed on the display screen D. As shown in FIG. 14, in the terminal device 10, the names of the three existing bus stops (bus stop ST1, bus stop ST2, bus stop ST3) registered as favorites by the user U1 and the on-demand bus B1 arrive at each of the bus stops. The remaining time until the operation is counted down in real time.

It should be noted that such a display is possible because the following processing is performed by the information processing apparatus 400. For example, the information processing device 400 determines an on-demand bus that stops at each existing bus stop registered as a favorite in response to a request from the terminal device 10, and acquires the current position information of the determined on-demand bus at any time in real time. To do. Then, the information processing device 400 calculates the remaining time based on the current position of the on-demand bus, the existing bus stop position, and the operating speed of the on-demand bus. Then, the information processing device 400 returns the calculated remaining time to the terminal device 10 so as to display a countdown.

Next, the information processing device 400 performs a boarding intention determination process (step S41). The information processing device 400 determines whether or not the positional relationship between the existing bus stop position and the current position of the user U1 satisfies predetermined condition information (condition information regarding the positional relationship). Specifically, the information processing device 400 determines, as predetermined condition information, whether or not the distance between the existing bus stop position and the current position of the user U1 is within the predetermined distance. Further, in the present embodiment, the time required for the user U1 to move from the current position of the user U1 to the existing bus stop position is shorter than the time required for the on-demand bus B1 to arrive at the existing bus stop position. It shall be the expected distance.

For example, the information processing device 400 acquires the position information of the existing bus stops ST1 to ST3 registered as favorites and the current position information of the user U1, so that the position information of each of the existing bus stops ST1 to ST3 and the current position information of the user U1 are obtained. Get the positional relationship with. In the example of FIG. 1, in the information processing device 400, when the positional relationship between the position information of the existing bus stops ST1 and ST2 and the current position information of the user U1 among the existing bus stops ST1 to ST3 satisfies the condition information related to the above-mentioned positional relationship. Suppose that it is judged.

Further, the information processing device 400 determines whether or not the action information indicating the action of the user U1 satisfies the predetermined condition information (condition information regarding the action information). Specifically, the information processing device 400 waits until the on-demand bus B1 arrives at any of the existing bus stops ST1 and ST2 that are determined to satisfy the conditional information regarding the positional relationship as predetermined condition information. It is determined whether or not the user U1 has viewed the time information indicating the time, that is, the countdown display. Further, the information processing apparatus 400 determines whether or not the user U1 has started moving toward the existing bus stop ST1 or ST2 while the user U1 is viewing the countdown display as predetermined condition information.

For example, when the information processing device 400 acquires the current position information of the user U1 at any time in real time and analyzes the change in the current position of the user U1 to determine whether or not the user U1 has started the movement. To determine in which direction it is moving. In the example of FIG. 14, it is assumed that the information processing apparatus 400 determines that the user U1 has started moving toward the existing bus stop ST1.

As described above, the information processing apparatus 400 determines that the user U1 intends to board the on-demand bus B1 when both the condition information related to the positional relationship and the condition information related to the behavior information are satisfied. To do. Therefore, in the example of FIG. 14, the information processing device 400 determines that the user U1 intends to board the on-demand bus B1.

Next, the information processing device 400 performs information processing for determining the installation position where the virtual bus stop is installed by determining that the user U1 has an intention to board the bus (step S42). Such information processing corresponds to the information processing described with reference to FIGS. 1 (a) and 2. For example, the information processing device 400 acquires the attribute information of the user U1, and based on the acquired attribute information, sets a virtual boarding point which is a boarding point for the user U1 to board the moving body and is a virtual boarding point. Decide the installation position to install. For example, the information processing device 400 calculates the movement cost, which is the cost required for the user to move the movement distance, based on the movement distance of the user and the user attribute information. Then, the information processing device 400 determines the installation position based on the calculated movement cost. In the example of FIG. 14, the information processing apparatus 400 shows an example in which the desired position “DP11” designated by the user U1 is determined as the installation position.

As another example, the information processing device 400 may include attribute information of the user U1, road information around the current position of the user U1 (for example, an area within a radius of 200 m centered on the current position of the user U1), and the current position of the user U1. The installation position may be determined based on the traffic information around the position. As an example, since the user U1 is moving toward the existing bus stop ST1, the information processing device 400 determines that the distance from the current position of the user U1 to the virtual bus stop position is the distance from the current position of the user U1 to the existing bus stop ST1. The virtual bus stop position may be determined so as to be shorter than the distance to the position of.

Further, when the information processing device 400 determines the installation position, it presents to the user U1 that the on-demand bus B1 can be boarded from the determined installation position (step S43). For example, the information processing device 400 displays a button BT1 displaying "You can board from a closer distance" as shown in FIG. 14 as information indicating that you can board the on-demand bus B1 from the installation position. Control the terminal device 10. Further, although not shown, the information processing apparatus 400 instructs the on-demand bus B1 to detour to the route RT20 where the desired position "DP11" determined as the installation position is located.

As described above, the information processing device 400 according to the fourth embodiment has boarding position information indicating a boarding point for boarding a moving body and user position information indicating a user's current position. The positional relationship between the two is acquired, and based on the acquired positional relationship and the behavior information indicating the user's behavior, it is determined whether or not the user intends to get on the moving object.

As a result, the information processing device 400 according to the fourth embodiment can determine the user who intends to board the vehicle with high accuracy. Therefore, for example, even though the user has detoured, there is no user at the detour destination point. It is possible to effectively avoid situations such as wasteful legs. As a result, the information processing device 400 can efficiently carry the user to the destination.

Further, in the information processing device 400 according to the fourth embodiment, since the virtual bus stop may be installed at a position closer to the existing bus stop position, the moving distance to the bus stop can be shortened. That is, the information processing device 400 can enhance the convenience of using the on-demand bus for the user.

[2. Information processing device configuration]
Next, the information processing apparatus 400 according to the fourth embodiment will be described with reference to FIG. FIG. 15 is a diagram showing a configuration example of the information processing apparatus 400 according to the fourth embodiment. As shown in FIG. 14, the information processing device 400 includes a communication unit 110, a storage unit 120, and a control unit 430.

In the information processing device 400 according to the fourth embodiment, the information processing device 100 described in the first embodiment further includes a positional relationship acquisition unit 437 and a boarding intention determination unit 438. Therefore, the description of the processing unit that overlaps with each of the above embodiments will be omitted.

(About control unit 430)
The control unit 430 is realized by the CPU, MPU, or the like executing various programs stored in the storage device inside the information processing device 300 using the RAM as a work area. Further, the control unit 330 is realized by, for example, an integrated circuit such as an ASIC or FPGA.

As shown in FIG. 15, the control unit 430 includes a reception unit 131, an acquisition unit 132, a calculation unit 133, a determination unit 134, a presentation unit 135, an instruction unit 136, a positional relationship acquisition unit 437, and a ride. It has an intention determination unit 438, and realizes or executes an information processing function or operation described below. The internal configuration of the control unit 430 is not limited to the configuration shown in FIG. 15, and may be another configuration as long as it is a configuration for performing information processing described later. Further, the connection relationship of each processing unit included in the control unit 430 is not limited to the connection relationship shown in FIG. 15, and may be another connection relationship.

(About the positional relationship acquisition unit 437)
The positional relationship acquisition unit 437 acquires the positional relationship between the boarding position information indicating the boarding point for boarding the moving body and the user position information indicating the current position of the user. In addition, the positional relationship acquisition unit 437 may also acquire moving body position information indicating the current position of the moving body. In addition, the positional relationship acquisition unit 437 can also calculate information to be presented to the user based on the acquired information. Explaining with reference to the example of FIG. 15, the positional relationship acquisition unit 437 can calculate the remaining time until the on-demand bus B1 arrives at each of the existing bus stops ST1 to ST3. The acquisition process by the positional relationship acquisition unit 437 may be performed by, for example, the acquisition unit 132.

(About boarding intention judgment unit 438)
The boarding intention determination unit 438 determines whether or not the user intends to board the moving object based on the positional relationship acquired by the positional relationship acquisition unit 437 and the action information indicating the user's behavior. Specifically, the boarding intention determination unit 438 determines that the user intends to board the moving body when the positional relationship acquired by the positional relationship acquisition unit 437 satisfies the predetermined condition information.

For example, in the case where the boarding intention determination unit 438 satisfies the predetermined condition information, when the distance between the boarding point for boarding the moving body and the current position of the user is within a predetermined distance, the user can use the moving body. Judge that you intend to board the train. Explaining this point in more detail, the boarding intention determination unit 438 determines that the time required for the user to move from the user's current position to the boarding point is within a predetermined time within a predetermined time. It is determined that the user intends to get on the moving object. In addition, this predetermined time is the time until the moving body arrives at the boarding point.

Further, the boarding intention determination unit 438 determines that the user intends to board the moving body when the action information indicating the user's behavior satisfies the predetermined condition information. Specifically, the boarding intention determination unit 438 intends to allow the user to board the moving body when the user browses the content related to the boarding point for boarding the moving body, assuming that the predetermined condition information is satisfied. Is determined.

Further, when the boarding intention determination unit 438 satisfies the predetermined condition information, the moving body arrives at the boarding point where the distance from the user's current position is within the predetermined distance among the boarding points for boarding the moving body. When the user browses the time information indicating the time until, it is determined that the user intends to get on the moving object. More specifically, when the determination unit 133 starts moving toward the boarding point for the user to board the moving body while the user has browsed the time information, the user moves to the moving body. Determine that you intend to board.

[3. Example of action in boarding intention determination processing]
Hereinafter, the contents of the processing executed and realized by each processing unit (particularly, the positional relationship acquisition unit 437 and the boarding intention determination unit 438) will be described with reference to the flowchart shown in FIG. FIG. 16 is a flowchart showing an example of the boarding intention determination process according to the fourth embodiment. In addition, the example of FIG. 14 will be used as appropriate.

First, the receiving unit 131 determines whether or not the information indicating that the boarding guidance application AP has been activated has been received from the terminal device 10 of each user (step S101). If the receiving unit 131 has not received the information that the boarding guidance application AP has been activated (step S101; No), the receiving unit 131 waits until it is received. Here, for example, it is assumed that the receiving unit 131 has received the information that the boarding guidance application AP has been activated from the terminal device 10 of the user U1.

Here, it is assumed that the user U1 has registered the existing bus stops ST1, ST2 and ST3 (ST1 to ST3) as favorites in the boarding guidance application AP. When the reception unit 131 receives the information that the boarding guidance application AP has been activated (step S101; Yes), the positional relationship acquisition unit 437 determines the on-demand bus that stops at the existing bus stops ST1 to ST3. , Acquire the current position information of the determined on-demand bus in real time at any time. Then, the positional relationship acquisition unit 437 is based on the current position of the on-demand bus B1 determined to stop at the existing bus stops ST1 to ST3, the position information of each of the existing bus stops ST1 to ST3, and the operating speed of the on-demand bus B1. The remaining time until the on-demand bus B1 arrives at each of ST1 to ST3 is calculated.

As shown in FIG. 14, the presentation unit 136 distributes the content (favorite screen) controlled so that the remaining time until the on-demand bus B1 arrives at each of the existing bus stops ST1 to ST3 is displayed as a countdown to the terminal device 10. To do.

In such a state, the boarding intention determination unit 438 determines whether or not the user U1 satisfies the predetermined condition information as the boarding intention determination process. First, the positional relationship acquisition unit 437 provides the position information of each of the existing bus stops ST1 to ST3 (collectively referred to as the existing bus stop position), which is the boarding point for boarding the on-demand bus B1, and the current position information of the user U1. Acquire the positional relationship with and (step S102). The information processing device 400 can store the position information of the existing bus stop position in a predetermined storage unit in the own device so that the positional relationship acquisition unit 437 can acquire the position information of the existing bus stop position.

Next, the boarding intention determination unit 438 determines whether or not the user U1 satisfies the predetermined condition information as the boarding intention determination process (step S103). Specifically, the boarding intention determination unit 438 determines whether or not the positional relationship between the existing bus stop position and the current position of the user U1 satisfies predetermined condition information (condition information regarding the positional relationship). Specifically, the boarding intention determination unit 438 determines whether or not the distance between the existing bus stop position and the current position of the user U1 is within a predetermined distance as predetermined condition information. More specifically, the boarding intention determination unit 438 determines whether or not the time required for the user U1 to move from the user's current position to the existing bus stop position is within a predetermined time as a predetermined distance. To do. Further, this predetermined time is, for example, the time until the on-demand bus B1 arrives at the existing bus stop position. Here, the boarding intention determination unit 438 determines that the positional relationship between the position information of the existing bus stops ST1 and ST2 and the current position information of the user U1 among the existing bus stops ST1 to ST3 satisfies the condition information related to the above positional relationship. And.

Further, the boarding intention determination unit 438 determines whether or not the action information indicating the action of the user U1 satisfies the predetermined condition information (condition information regarding the action information). Specifically, the boarding intention determination unit 438 determines that the on-demand bus B1 arrives at any of the existing bus stops ST1 and ST2 that are determined to satisfy the positional relationship condition information as predetermined condition information. It is determined whether or not the user U1 has viewed the time information indicating the time of the above, that is, the countdown display. More specifically, the boarding intention determination unit 438 determines whether or not the user U1 has started moving toward the existing bus stop ST1 or ST2 while the user U1 is viewing the countdown display as predetermined condition information. To do. Here, it is assumed that the boarding intention determination unit 438 determines that the user U1 has started moving toward the existing bus stop ST1.

In the example here, the boarding intention determination unit 438 determines that the user U1 intends to board the on-demand bus B1 by satisfying both the condition information regarding the positional relationship and the condition information regarding the action information. .. If the boarding intention determination unit 438 determines that the condition information is not satisfied (step S103; No), the boarding intention determination unit 438 waits until the condition information is satisfied. Alternatively, if the boarding intention determination unit 438 determines that the condition information is not satisfied (step S103; No), the process may be terminated. The information processing unit 134 determines the position where the virtual bus stop is to be installed in response to the determination by the determination unit 133 that the user U1 intends to board the on-demand bus B1 (step S103; Yes). (Determining the installation position) is performed (step S104). The detailed processing procedure of the installation position determination process is as described with reference to FIG. 8, and corresponds to, for example, a series of information processing performed by the acquisition unit 132, the calculation unit 133, and the determination unit 134. Here, it is assumed that the determination unit 134 determines the desired position “DP11” designated by the user U1 as the installation position, as described in the example of FIG.

In such a case, the presentation unit 136 presents to the user U1 that the on-demand bus B1 can be boarded from the installation position “DP11” determined by the determination unit 134 (step S105). For example, as information indicating that it is possible to board the on-demand bus B1 from the installation position "DP11", the presentation unit 136 displays a button BT1 indicating "You can board from a closer distance" as shown in FIG. Display control. Then, the presentation unit 136 displays the display-controlled button BT1 between the information regarding the existing bus stop ST1 and the information regarding the existing bus stop ST2, as shown in FIG.

In such a state, the presentation unit 136 determines whether or not the user desires detailed information regarding the installation position “DP11” (step S106). In other words, the presentation unit 136 determines whether or not the user U1 has pressed the button BT1. When it is determined that the button BT1 is not pressed (step S106; No), the presentation unit 136 ends the process. On the other hand, when it is determined that the button BT1 is pressed (step S106; Yes), the presentation unit 136 causes the user U1 to display the intention to board from the installation position “DP11” (step S106; Yes). Content C) is delivered (step S107).

For example, the user U1 can indicate to the information processing device 400 via the content C that he / she intends to board the information processing device 400 from the installation position “DP11”. Therefore, the presentation unit 136 determines whether or not the intention display for boarding has been accepted (step S108). When the presentation unit 136 determines that the manifestation of intention is not accepted (step S108; No), the presentation unit 136 ends the process. On the other hand, when it is determined that the manifestation of intention has been accepted (step S108; Yes), the presentation unit 136 presents guidance information regarding the installation position “DP11” (step S109). For example, the presentation unit 136 displays the movement route GD from the current position "HP11" of the user U1 to the desired position "DP11" as the guidance information.

Further, although not shown, the determination unit 134 finally determines that the virtual bus stop will be installed at the desired position "DP11" when the manifestation of intention is received, and actually causes the virtual bus stop to appear at this position. Further, since the virtual bus stop is made to appear by the determination unit 134 in this way, the information processing device 400 installs a user other than the user U1 (for example, the "boarding guidance application AP" on the terminal device 10). It is controlled so that the virtual bus stop is installed at the position "DP11" from other users) and the other users can request to board the bus from the position "DP11".

[4. effect〕
The information processing device 400 according to the fourth embodiment has a positional relationship acquisition unit 437 and a boarding intention determination unit 438. The positional relationship acquisition unit 437 acquires the positional relationship between the boarding position information indicating the boarding point for boarding the moving body and the user position information indicating the current position of the user. The boarding intention determination unit 438 determines whether or not the user intends to board the moving object based on the positional relationship acquired by the positional relationship acquisition unit 437 and the action information indicating the user's behavior.

As a result, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle, so that the operation efficiency of the moving body can be improved.

Further, the boarding intention determination unit 438 determines that the user intends to board the moving body when the positional relationship acquired by the positional relationship acquisition unit 437 satisfies the predetermined condition information.

As a result, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

Further, the boarding intention determination unit 438 satisfies the case where the user rides on the moving body when the distance between the boarding point for boarding the moving body and the current position of the user is within the predetermined distance. It is determined that there is an intention to do so.

For example, if the user is located near the boarding point of the moving body, the user is likely to board the moving body. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

In addition, the boarding intention determination unit 438 allows the user to board the moving body as a predetermined distance when the time required for the user to move from the user's current position to the boarding point is within a predetermined time within a predetermined time. Judge that there is an intention.

For example, if the time required for the user to move to the boarding point of the moving body is within a predetermined time, such a user is likely to board the moving body. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

In addition, the boarding intention determination unit 438 determines that the user intends to board the moving body when the time until the moving body arrives at the boarding point is within the predicted distance within a predetermined time. To do.

For example, if the user is at a distance that can reach the bus stop earlier than the time it takes for the moving object to arrive at the boarding point, the user is likely to board the moving object. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

Further, the boarding intention determination unit 438 determines that the user intends to board the moving body when the action information indicating the user's behavior satisfies the predetermined condition information.

As a result, the information processing device 400 according to the fourth embodiment considers the condition information related to the user's behavior information in addition to the condition information related to the positional relationship, so that whether or not there is an intention to board the vehicle can be made more accurate. Can be determined.

In addition, the boarding intention determination unit 438 determines that the user intends to board the moving body when the user browses the content related to the boarding point for boarding the moving body, assuming that the predetermined condition information is satisfied. ..

A user who browses content about a boarding point for boarding a moving object is likely to be trying to board the moving object. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

Further, when the boarding intention determination unit 438 satisfies the predetermined condition information, the moving body arrives at the boarding point where the distance from the user's current position is within the predetermined distance among the boarding points for boarding the moving body. When the user browses the time information indicating the time until, it is determined that the user intends to get on the moving object.

A user who browses time information indicating the time until the moving object arrives at the boarding point is likely to be trying to board the moving object. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

Further, the boarding intention determination unit 438 states that the user intends to board the moving body when the user starts moving toward the boarding point for boarding the moving body, assuming that the predetermined condition information is satisfied. judge.

A user who has started moving toward a boarding point for boarding a moving body is likely to be trying to board the moving body. Therefore, the information processing device 400 according to the fourth embodiment can determine with high accuracy whether or not there is an intention to board the vehicle.

(Other)
[1. About mobiles]
In each of the above embodiments, the on-demand bus has been described as an example of the moving body, but the form of the moving body is not limited to the on-demand bus. For example, the moving body may be a shared taxi. Further, the moving body may be a manned automobile in which a driver is present, or an autonomous driving vehicle in which no driver is present.

[2. Hardware configuration]
Further, the information processing devices 100, 200 and 300 according to each of the above-described embodiments are realized by, for example, a computer 1000 having a configuration as shown in FIG. Hereinafter, the information processing apparatus 100 will be described as an example. FIG. 17 is a hardware configuration diagram showing an example of a computer 1000 that realizes the functions of the information processing device 100. The computer 1000 has a CPU 1100, a RAM 1200, a ROM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each part. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, a program depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores a program executed by the CPU 1100, data used by such a program, and the like. The communication interface 1500 receives data from another device via the communication network 50 and sends it to the CPU 1100, and transmits the data generated by the CPU 1100 to the other device via the communication network 50.

The CPU 1100 controls an output device such as a display or a printer, and an input device such as a keyboard or a mouse via the input / output interface 1600. The CPU 1100 acquires data from the input device via the input / output interface 1600. Further, the CPU 1100 outputs the generated data to the output device via the input / output interface 1600.

The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. And so on.

For example, when the computer 1000 functions as the information processing apparatus 100 according to the first embodiment, the CPU 1100 of the computer 1000 realizes the function of the control unit 130 by executing the program loaded on the RAM 1200. Further, the data in the storage unit 120 is stored in the HDD 1400. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800, but as another example, these programs may be acquired from another device via the communication network 50.

Further, for example, when the computer 1000 functions as the information processing device 200 according to the second embodiment, the CPU 1100 of the computer 1000 realizes the function of the control unit 230 by executing the program loaded on the RAM 1200. ..

[3. Others]
Of the processes described in each of the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all the processes described as being performed manually. Alternatively, a part thereof can be automatically performed by a known method. In addition, the processing procedure, specific name, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified.

Further, each component of each of the illustrated devices is a functional concept, and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or part of the device is functionally or physically distributed / physically in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

In addition, the above-described embodiments can be appropriately combined as long as the processing contents do not contradict each other.

The embodiments of the present application have been described in detail with reference to some drawings, but these are examples, and various modifications are made based on the knowledge of those skilled in the art, including the embodiments described in the disclosure column of the invention. It is possible to practice the present invention in other improved forms.

Further, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the acquisition unit can be read as an acquisition means or an acquisition circuit.

10 Terminal device 100 Information processing device 132 Acquisition unit 133 Calculation unit 134 Decision unit 135 Presentation unit 136 Instruction unit 200 Information processing device 237 Specific unit 300 Information processing device 337 Acquisition unit 338 Judgment unit 339 Granting unit 437 Positional relationship acquisition unit 438 Boarding intention Judgment unit

Claims (17)

Based on the positional relationship between the virtual boarding point, which is the boarding point for the user to board the moving object and is the virtual boarding point, and the actual boarding point, which is the boarding point for boarding the moving body. A specific part that specifies the installable position, which is the position where the virtual boarding point can be installed, and
It has an installable position specified by the specific unit and a determination unit that determines an installation position to install the virtual boarding point based on the user information of the user.
The determination unit was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing device characterized in that the installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. At the boarding point for the user to board the mobile body, a position that does not promote the delay of the mobile body with respect to the operation schedule of the mobile body based on the operation information which is the information on the current operation status of the mobile body. There is a specific part that identifies the virtual boarding point, which is a virtual boarding point, as an installable position, which is a position where it can be installed.
It has an installable position specified by the specific unit and a determination unit that determines an installation position to install the virtual boarding point based on the user information of the user.
The determination unit was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing device characterized in that the installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. As a predetermined point based on the boarding point for boarding the moving body, the user rides on the moving body at a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body. A specific part that identifies the virtual boarding point, which is the boarding point for the purpose, as the installable position, which is the virtual boarding point.
It has an installable position specified by the specific unit and a determination unit that determines an installation position to install the virtual boarding point based on the user information of the user.
The specific unit controls the size of a predetermined area centered on a boarding point for boarding the moving body according to the operating status of the moving body, and the predetermined area after the control is controlled. An information processing device characterized in that a point included in an area other than the area is specified as the installable position. The information processing device according to claim 1, wherein the specific unit specifies an installable position based on operation information which is information on an operation status of the moving body. Any of claims 1 to 4, wherein the specific unit specifies a point other than a predetermined point based on an existing boarding point, which is a boarding point for boarding the moving body, as the installable position. The information processing device according to one. Any of claims 1 to 5, wherein the specific unit specifies a boarding point for boarding the moving body and a point other than a predetermined point based on the virtual boarding point as the installable position. The information processing device according to one. The specific unit is characterized in that, as the predetermined point, a point on the road excluding the road included within a predetermined distance from the boarding point for boarding the moving body is specified as the installable position. The information processing apparatus according to 5 or 6. The specific unit is characterized in that, as the predetermined point, a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body is specified as the installable position. The information processing apparatus according to any one of 5 to 7. The information according to any one of claims 1 to 8, wherein the specific unit dynamically changes the installable position based on the operation information which is the information on the operation status of the moving body. Processing equipment. When a user makes a reservation for boarding the mobile body, the specific unit sets the installable position as operation information, which is information on the operation status of the mobile body, based on the operation history so far. The information processing apparatus according to any one of claims 1 to 9, wherein the information processing apparatus is specified. When the user receives an instruction to dispatch the mobile body to the current position of the user, the specific unit uses the current operation status as operation information which is information on the operation status of the mobile body. The information processing apparatus according to any one of claims 1 to 9, wherein the installable position is specified. It is an information processing method executed by an information processing device.
Based on the positional relationship between the virtual boarding point, which is the boarding point for the user to board the moving object and is the virtual boarding point, and the actual boarding point, which is the boarding point for boarding the moving body. A specific process for specifying an installable position, which is a position where the virtual boarding point can be installed, and
Includes a determination step of determining an installation position to install the virtual boarding point based on the installable position specified by the specific step and the user information of the user.
The determination step was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing method characterized in that the installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. It is an information processing method executed by an information processing device.
At the boarding point for the user to board the mobile body, a position that does not promote the delay of the mobile body with respect to the operation schedule of the mobile body based on the operation information which is the information on the current operation status of the mobile body. There is a specific process that identifies the virtual boarding point, which is a virtual boarding point, as an installable position, which is a position where it can be installed.
Includes a determination step of determining an installation position to install the virtual boarding point based on the installable position specified by the specific step and the user information of the user.
The determination step was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing method characterized in that the installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. It is an information processing method executed by an information processing device.
As a predetermined point based on the boarding point for boarding the moving body, the user rides on the moving body at a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body. A specific process for identifying a virtual boarding point, which is a virtual boarding point for the purpose, as an installable position, which is a position where the virtual boarding point can be installed.
Includes a determination step of determining an installation position to install the virtual boarding point based on the installable position specified by the specific step and the user information of the user.
In the specific step, the size of a predetermined area centered on a boarding point for boarding the moving body is controlled according to the operation status of the moving body, and the predetermined size after the control is controlled. An information processing method characterized in that a point included in an area other than the area is specified as the installable position. Based on the positional relationship between the virtual boarding point, which is the boarding point for the user to board the moving object and is the virtual boarding point, and the actual boarding point, which is the boarding point for boarding the moving body. A specific procedure for specifying an installable position, which is a position where the virtual boarding point can be installed, and
A computer is made to execute a determination procedure for determining an installation position for installing the virtual boarding point based on the installable position specified by the specific procedure and the user information of the user.
The determination procedure was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing program characterized in that an installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. At the boarding point for the user to board the mobile body, a position that does not promote the delay of the mobile body with respect to the operation schedule of the mobile body based on the operation information which is the information on the current operation status of the mobile body. There is a specific procedure to specify the virtual boarding point, which is a virtual boarding point, as an installable position, which is a position where it can be installed.
A computer is made to execute a determination procedure for determining an installation position for installing the virtual boarding point based on the installable position specified by the specific procedure and the user information of the user.
The determination procedure was calculated based on the movement distance of the user from the current position of the user to the position indicated by the position information regarding the user, and the score corresponding to the attribute information of the user as the user information. An information processing program characterized in that an installation position is determined based on a movement cost, which is a cost and is a cost required for the user to move the movement distance. As a predetermined point based on the boarding point for boarding the moving body, the user rides on the moving body at a point included in an area other than the predetermined area centered on the boarding point for boarding the moving body. A specific procedure for identifying a virtual boarding point, which is a virtual boarding point, as an installable position, and a specific procedure for identifying the virtual boarding point, which is a virtual boarding point.
A computer is made to execute a determination procedure for determining an installation position for installing the virtual boarding point based on the installable position specified by the specific procedure and the user information of the user.
The specific procedure controls the size of a predetermined area centered on a boarding point for boarding the moving body according to the operating status of the moving body, and the predetermined size after the control. An information processing program characterized in that a point included in an area other than the area is specified as the installable position.

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